Description
Let’s face it, we all need a plumber a few times a year for drain checks, regular pipe maintenance, and annual water heater flushing. But, unless you’re handy with a plunger and a wrench, finding a local plumber who is locally educated, understands local plumbing problems, and sees you as more than just another job can be hard to find.
Enter Turbo Plumbing Pros. In 2018, we saw a need for a local plumbing company that put customers AND the community first. Since we live, work, and play in Lexington and Central Kentucky, we’re a part of the same community as you. And we want what’s best for you and the community.
SERVICES
Plumbing leak detection, Faucet installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Garbage disposal installation, Plumbing leak repair, Garbage disposal repair, Outdoor plumbing system repair, Water heater repair, Sump pump installation, Sump pump repair, Drain cleaning, Water tank installation, Water tank repair, Water Line Repair, Water Heater Installer, Water Quality Experts, Water Filtration Installation, Emergency Plumbing Service, 24-Hour Emergency Plumber, Annual Maintenance, Bathroom Sink Faucets, Bathroom Sinks, Drain Checks, Instant Hot Water Dispenser Installation, Kitchen Repairs, Kitchen Sink, Kitchen Sink Faucets, Laundry Room Sink, Leaking Pipe Repair, Main Water Line, Outdoor Faucets, Refrigerator Water Filter, Residential Plumbing, Reverse Osmosis, Sewage System, Sink Installation, Sump Pumps, Water Conditioning, Water Filtration Systems, Water Softener Systems, Additional Plumbing, Drainage Issues, Dripping Or Leaking, Household Pipes, Kitchen And Bathroom, Kitchen Floor, Kitchen Sink Dripping, Leaking Pipes, Leaky Faucets, Local Plumbing, New Kitchen Faucet, New Kitchen Sink, Pipes Burst, Plumbing Issues, Plumbing Problems, Repairs And Replacements, Repairs Sink, Schedule Repair, Water Damage, Water Filtration Methods, Water Softener And Filtration System, Water Softeners And Water Filtration, Plumbing Installation, Plumbing Maintenance, Plumbing Repair, Sanitary Pipes, Utility Sink, Drain Cleaning, Water Softener Repair, Water Softener Replacement, Water Softener Installation,
Reviews
Larry Martin was the best!
James Wilkes
8 months ago
Excellent service. I would highly recommend them.
Darren Parman
10 months ago
michael mcveigh
a year ago
I was very thankful that Turbo Plumbing Pros were able to send their qualified workers to take care of our plumbing issues within 3 hours of my request. The 2 men were professional, knowledgeable and skilled. Took care of the issues and cleaned up after their work.
Dallas Hargis
3 years ago
Tanner did a courtesy inspection this morning. He was punctual and very professional. I will for sure keep their business card to contact them in case we need plumbing attention.
David Dunaway
4 weeks ago
Kirby is an excellent representative of this company and an exceptional technician. He didn't hesitate to explain the problem and solve it in a timely manner. He was also openly forthcoming with answers to questions I had regarding the DIY installation of a garbage disposal.
I HIGHLY RECOMMEND Turbo and Greenbox for ANY plumbing and HVAC needs!
Thank you all so much!
Great job! We appreciate you :)
HunterLisle
Jordan Hines
4 months ago
It was a pleasure to work with plumbers with experience, they did an excellent job without
delays, professionals ! I highly recommend
Turbo Plumbing , Green Box
Very professional. Happy with the service.
rosedoublerainbow
3 years ago
I’ve just dealt with a different plumbing company a few weeks ago prior to being recommended to Turbo Plumbing. Needless to say, I will definitely be calling Turbo for any of my plumbing needs and issues. Tanner wore a mask, gloves and booties the entire time he was in my house, providing safety to me. Tanner knew what he was doing and fixed my problems without needing assistance. Super professional and quality work done. Highly recommend!
Chasitey Hayes
3 years ago
Response time was wonderful and our tech, Robert, was great. He explained everything very clearly and was super nice to our dogs. Would give 6 stars if possible! Would highly recommend this company.
Jennifer Murphy
3 years ago
Technician was very pleasant, communicative and professional. Worked quickly and competently. Will call them again with any plumbing problems.
Chris Weidner
5 months ago
Great experience.
Merrilee Elliott
10 months ago
First rate. Friendly and professional.
On time and make quick work of the job at hand. We appreciate it.
Had an excellent experience w Turbo Plumbing—very responsive & professional.
This is the best company. They installed a walk in bathtub and vanity. I’m a forever customer..
Billy Caudill
4 months ago
Really friendly and professional. They did a great job. Very clean work area
Kendall is the best, very friendly and professional and extremely knowledgeable.
Tankless water heater flush; preventative maintenance. Tech (Denzell) was professional and personable. Scheduling staff honored an outdated promotion price.
A pipe Turbo Plumbing Pros replaced was leaking. They came and fixed the leak. Still waiting to hear back about having the drywall the leak ruined replaced.
Anthony Russell
3 years ago
William Fidler
4 months ago
Riley and his partner did a great job. Took their time and finished the job professionally!
These guys are absolute life savers. I had used Turbo Plumbing a few months back to install a water softener and fix an outdoor hydrant. They did all the work without any hiccup and I was extremely happy. Fast forward to a few days ago when I got home late and heard running water. I tracked down the issue to my main water line coming into the house had separated at a T that was not meant for my PEX piping, and installed by someone far less competent. I had no water running to my house. The initial call in was going to result in a 4-5 day turnaround to get it repaired, but Turbo was able to move some things around and get technicians out just a few hours later. They confirmed the issue, went and got the appropriate connector, and had me back up and going just a little while later. I highly recommend this team and will absolutely use them again for any future upgrades or service.
Jane Cannaday
3 years ago
Two men arrived on time. I told them where the leaking faucet was outside on the back of the house. They removed the old faucet & left to get a new one to replace it. They were gone quite a while but I didn’t know how far they had to go. One of the men told me it would be about $300. When they got back they replaced it & had to do some repairs on the pipes. When they were finished they picked up everything & gave me the bill for $299. They were polite & did their job efficiently.
These guys we’re AWESOME!! They took the time to look up information on my property before even arriving! They came within 2 hours, did what they could, and updated me with information that was going to help me with my next step. Every single individual did an excellent job and were professional! I would recommend them to anyone needing help with their plumbing!! 😁
Very professional and provided great customer service. Made sure was done right. Will definitely use them in the future.
ray copenhaver
3 years ago
Heather Nichols
2 years ago
Excellent service on repairing tub faucet leak.
Kellie Montgomery
2 weeks ago
Matt was professional and pleasant. Did a great job.
ronald gilbert
4 months ago
Michael Keefe
7 months ago
Technician was thorough and provided an explanation of the work needed to be done, the choices involved, and the costs that we would incur for those choices. We appreciate the expert and honest business and personnel. We will use Turbo Plumbing for any future plumbing issues..
One of the best I have ever worked with. The employees were amazing. Everything was explained in detail and the entire process ran smoothly. Will definitely recommend them to everyone!
He did a great job, fast and efficient
Gerard Cisenius
7 months ago
Kirby was great, very professional and thorough. He had to snake 35 feet and he left his work space cleaner than he found it. I will use your company again and he is the reason.!!!
The technicians were very prompt in arriving. They were polite, well-mannered and promptly got to work. They explained issues to me in language that was easy for me to understand.
Sherry Taylor
10 months ago
Robert was very efficient and professional. Great service.
Jessica Fannin
3 years ago
Mr. Young has done a wonderful job with speed.
Alice Wiggins
3 years ago
Patty Prinssen
a year ago
Correctly installed toilet but left black stains on tan bedroom carpet, and left black fingerprint stains on two interior doors and bathroom walls. No response from company to resolve soiled carpet. Won't be using this company again!
Cathy Masoud
5 months ago
Kendall and Jawad were great! They quickly went to work to determine the cause and fixed it. They explained everything and cleaned up well as they could. I will definitely ask for Kendall and use Turbo Plumbing again, if necessary.
We had to have Turbo Plumbing come back because the problem reoccurred two days after our drains were cleaned. We were expecting Kendall and Jawad, but James and Dillion (I think) showed up. They dug up some ground near our house and determined what they thought was the problem really wasn’t. They offered to do the same thing (flush drains) or use a camera for an additional change, we we decided to go with the camera. They worked half the day and managed to get water flowing, but we still don’t know the exact cause and will have to dig up part of the garage floor OOT get to a pipe and replace that section. These guys are super nice and. Dry hard-working. Plumbing problems are awful. I’m glad we have these nice men to help.
Everyone was very professional and customer service was excellent. We used Turbo Plumbing Pros to purchase and install a new water heater for our house. They were upfront with the costs and the sales process was no pressure. Installation happened very quickly and the whole process only took about 4 hours. I would recommend them to anyone needing plumbing services in the central KY area.
Zach and Nathaniel were very polite and efficient. They arrived in masks, which is respectful. I was really pleased with the work of installing an air return. I enjoyed meeting them. I would highly recommend these guys. Thanks Green Box!
Natalie Harper
4 months ago
They were very responsive on Friday Night and Saturday morning when we needed them. Very nice team of people and they got the clog taken care of quickly. Thank you!
David Johnson
11 months ago
They were on time very onsiderate!! Will use them again!!
The company was easy to work with and each employee we interacted with was professional and accommodating to our needs. Riley had to come out twice due to prolonged frozen pipes but stayed until everything was working. So glad to have had such a positive experience. Thanks
Robert was very polite and courteous. He repaired two heating units at our church. He completed the work in a competent and professional manner. We appreciate his prompt response and efficient work.
Seth Thompson
3 years ago
Excellent service. Same day. Very prompt. Fixed immediately. HIGHLY recommend. Will use again!
John Bridwell
3 years ago
Green Box has provided us outstanding HAVC service to us for years. I would recommend them to anyone
Chris was prompt courteous and friendly. He quickly diagnosed the problem, gave us an estimate and set a time to come back the next day with all the materials he’d need for the repair. The invoice was a little less than the estimate. He explained why the piece broke and what he did to repair it. Highly recommend and will use them again!
Brenda Courtney
6 months ago
Very pleased
john wilson
10 months ago
Great summer and winter hvac prep. Very professional and thorough.
JaneEllen Myers
11 months ago
Climate Control
Excellent job
Devin did an excellent job and was very thorough .
They check my Furance and etc. the technician was nice and polite, did a good job.
Daniel Polston
3 years ago
We had Turbo Plumbing Pros out and Tanner was able to successfully diagnose our tough leak and solve it within a few hours. They were very professional and withheld proper PPE and cleanliness during the service, which was very important to us. We would definitely have them again!
Miriam Marcum
8 months ago
They came in on Christmas Eve to fix our huge ceiling leak. They were incredibly polite and courteous. Very professional.
Gloria Davenstein
5 months ago
A month ago our water heater need replacement after 22 yrs of using it. I called several home improvement stores in town to get an estimate but their customer service were not professional and not caring. I decided to call Green Box (whom they did my HVAC 2yrs ago) Turbo Plumbing and I did not go wrong in choosing them. They listen and care about your needs. They are courteous, on time, and available when you need them. They are making sure their clients concerns and issues are being met as promised to their warranties. The whole entire crew from Nathan, Kirby, Matt x2, Kendall, Shaun and Logan did an exceptional service. There were some small issues that had happened after my water heater installment but Turbo Plumbing staff fixed it until we were completely satisfied. They were available right then and there in a timely manner. The receptionist who received the call was also very pleasant. On top of all that, they gave us a gift card as a bonus for sending them a referral. My family wants to thank “Green Box” for the wonderful dinner. Highly recommended!
Kendall and his team are the best. They do a great job and you can tell they enjoy what they do. I have tried several companies prior to Turbo plumbing and I can honestly say they are the best.
William Cruey
3 years ago
Wow it’s hard to beat this service. Turbo plumbing is a great service. Great pricing and knowledge like no other service. They respect your home and you the customer. Worth the call.
John Stewart
7 months ago
Pulled all galvanized pipe from residence and replaced with pex
Very knowledgeable
EmmaLee Spickard
3 years ago
Great service! Would highly recommend! Hunter and Tanner were awesome! Very knowledgeable, polite and infomative!
Quick fix for the guys. Thanks much!
Larry Prinssen
3 years ago
They arrived on time and completed the inspection in a timely and thorough matter. The technician was very friendly and explained what he was doing a why.. I had him flush out our hot water heater while he was at the house. It was well worth the money~
William duPont
a year ago
Extremely polite and hard working. Best crew ever! Respect to them always.
Stephen Herzog
a year ago
Replaced old gas hookup, installed new gas range. Larry and Devon were very professional, efficient, knowledgeable and answered all of our questions.
Kimberly Haigh
8 months ago
Virginia Zachari
a year ago
Eduardo Bezerra
7 months ago
The experience from start to finish was top notch. From having someone come out and give us an estimate, to scheduling, install, all of it. Each person I interacted with was kind, professional, and personable. They did everything they said they would, and didn’t leave until everything was in proper working order. What struck me above everything else was the high regard in which they held their leadership. Every single one of them couldn’t say enough about their owner, supervisors, and gratefulness to work at GreenBox/Turbo. That mentality is invaluable to a company and reflects in the work done. Don’t hesitate to call!
Heather Sanders
3 months ago
Repaired pipe broken during washer installation.
Marshalena Delaney
3 years ago
Chris & Jose are very professional. They arrived early during the scheduled appointment. I’m very satisfied with the work they did to flush the tankless water heater.
CityBoy Prepper
3 years ago
I'm a maintenance supervisor at an apartment community in Lexington, KY. I've used several different plumbing companies over the years and once I found GreenBox/Turbo Plumbing, I knew that I could finally stop my search. Tanner, Hunter and Jose have been amazingly professional, punctual, thorough and clean. There's never a task they won't tackle with the utmost importance and respect for their work area. Recently, I even had them at my personal residence for a tub drain pipe leak. They did an outstanding job and I would highly recommend these guys for any/all your plumbing needs. Bravo, fellas! Great job!
Tony Henderson
2 years ago
Kendall Young has been to our house twice, once to fix an outdoor faucet and today to install a new water heater. He is super knowledgeable, very professional and very personable and I would recommend him to any one who needs a top notch plumber.
Marilyn Smith
2 months ago
Professional, polite,and timely. 🙂🙂
Christopher Allison
3 years ago
Andrea McCool
9 months ago
Norman Williams
3 years ago
MARY ANN HAYES
2 months ago
Leak detected from commercial dishwasher
Chris McIntyre
6 months ago
Responsive and professional, and do good quality work.
April Davis
10 months ago
Absolute professionals. The technicians were on time, respectful of my home and worked quickly. Highly recommended
Beth Meredith
2 years ago
Jessica Hawkins
6 months ago
Great guy new his stuff!
Communication via text and email was great! Guys were very nice and explained everything that was done and why it needed to be replaced. They were awesome!
Shana Wendesten
a month ago
Nathaniel, Devan, Logan and Dawson are all very professional young men. They executed their jobs really well; they were knowledgeable, attentive to detail, & kept high standards when completing the job. It was on of the cleanest jobs I have seen. I really appreciated working with them.
Valerie Russell
2 weeks ago
Aarica Barrett
3 years ago
Had our initial diagnosis this morning. The technician, Chris and his apprentice Jose, were excellent! Super friendly and knowledgeable. Followed the new covid guidelines. We feel we will be in great hands with your team. Thanks so much!
Sharon Saxton
7 months ago
Lesley Landwehr
a week ago
I am thrilled to share my exceptional experience with Turbo Plumbing Pros regarding the recent installation of our tankless water heater. From start to finish, every aspect of the service, from the thoroughness of the salesman, Nate, to the professionalism and helpfulness of the plumbers, Kendall and Matt, exceeded all expectations.
Nate, our salesman, displayed an impressive level of knowledge and attention to detail during the initial consultation. His thorough assessment of our household's needs was not only informative but also highly educational. He patiently explained the benefits of switching to a tankless system and tailored his recommendations to suit our family's requirements. His approach was refreshingly transparent, leaving no room for ambiguity or surprise costs. Nate's dedication to understanding our needs instilled confidence in us right from the start.
When it came time for installation, Kendall and Matt, the plumbers assigned to our project, showcased the utmost professionalism and efficiency. They arrived promptly as scheduled, equipped with the necessary tools and a clear plan of action. Their teamwork was seamless, reflecting their extensive experience and knowledge in the field. Throughout the installation process, Kendall and Matt paid meticulous attention to every detail, ensuring that the system was set up flawlessly.
What truly stood out, however, was the exceptional level of helpfulness and courtesy displayed by Kendall and Matt. They took the time to address all our questions and concerns, explaining each step of the installation process in a way that was easy to understand. Their patience and willingness to go the extra mile to ensure our comfort and satisfaction truly left a lasting impression.
The quality of work exhibited by Turbo Plumbing Pros has transformed our home's water heating system for the better. Not only are we enjoying the benefits of a highly efficient tankless water heater, but we are also relishing the peace of mind that comes with knowing the installation was executed with precision and care.
I wholeheartedly recommend Turbo Plumbing Pros to anyone seeking top-tier plumbing services. Our tankless water heater installation experience was nothing short of outstanding, and we are immensely grateful for the dedication of the entire Turbo Plumbing Pros team.
House of Prayer Church of Lexington Ky Buchanan
2 years ago
Great company to work with. All of the technicians exceed expectations.
Christopher Scott
3 years ago
Robert Caudill
a year ago
Kendall and his helper did a amazing job today. They are able to unclog my upstairs bath room sink that has has drained in two years. I would highly recommend turbo plumbing pros to any one. I would give Kendall and his helper 10 stars
Emma Siddens
4 months ago
Best plumbing company in town! Very professional, quick, and affordable. Great job Turbo Team!!
Marilyn Smedley
8 months ago
Denzell was very knowledgeable, professional and prompt in working on our hot water heater. I would welcome him into our home anytime. Thank you!
Thomas J.Hern
7 months ago
The Technician was very professional and diid a great job.
Cortney Westerfield
2 years ago
Really appreciate the guys coming out quickly and taking care of my plumbing issues. Super personable and very reasonable! Thanks again Kendall!
Janice Schultz
10 months ago
This was the first time I had called Turbo Plumbing Pros and I am very happy with the service provided. Denzel was very polite, friendly, and knowledgeable. He did an excellent job!!
Jason Kemper
2 months ago
This was my first time using Turbo Plumbing Pros. Hunter was on time and was very professional. He took the time to take all of the safety preparations needed to work in a person's home. Thank you Hunter. As part of their program Green Box offered a free inspection service of all of our plumbing devices We knew ahead of time we had one problem and Hunter fixed it and did not find any other issues in his inspections.
Barbara Henderson
a year ago
The repairman, Devin was very professional and communicated every step of the way of what he was doing and why.
I was very impressed and please thank him for doing a great job.
Jonathan Poly
a month ago
These guys are awesome! Hunter was the lead technician, and he went above and beyond to help my family. Haley and Brent in the office were very kind and helpful and ready to assist my family. If you have any plumbing needs, this is the place to go!
Kendall was wonderful to work with. Explained everything he was doing throughout the installation and took his time. Very friendly and outgoing personality. I plan on having him return to repair my other tub faucet. Thanks Kendall!!
Patricia Lee
6 months ago
The guys came earlier than expected. Diagnosed the issue and got me back up and running again. They explained everything as they went along and even showed me a safety tip in the process. I will be using them again. Awesome job guys!
Initiating our project was unbelievably effortless and quick. They dispatched a Pro within 24 hours for a non-urgent call. Even the Receptionist (M) was a Pro! The Technician (JL) that quoted us was respectful, informative, innovative, kind, and understanding during his visit; and before you ask… the estimate was low and the scheduling was SNAPPY.
Omni Pro-Clean
2 years ago
I'm so glad we chose Turbo Plumbing Pros to install new gas lines for our stove and fireplace. Although it was a cold and rainy day, Donnie & Campbell kept the mud outside during the construction. They were polite, respectful and updated us throughout the day. The customer service team communicated well, before, during and after the install was completed. They followed up a day after the install to ensure our happiness. Pricing was in line with what I expected to pay for this service. Thank you Turbo Plumbing Pros!
Jamie
Marilyn Daniel
a week ago
Kirby did a great job and gave us useful information about our kitcen sink drain problem.
Great experience! They were here ahead of the expected time and started work immediately. Repairs were completed quickly and everything is working again. The guys were friendly and let me know what was needed. Will definitely keep the number for any future plumbing needs.
Cheryl Hawkins
3 years ago
Turbo Plumbing Pros did a excellent job with their estimate and the work. There was no surprise charges beyond the estimate. They were clean, on time and sent text of who was coming and any information necessary about that person. Therefore, I was comfortable upon his arrival. The same pro that gave me the estimate was the same pro who did the work. Great job.
Larry was great but you sent him with the wrong information so he was unable to do anything to help. I’m glad this is not a big problem since I will now have to wait more days for help
Mark Mcdaniel
7 months ago
Really excellent. Knowledgeable and efficient. I would highly recommend.
Jason McGuire
10 months ago
Our water heater went out on Tuesday. We called to schedule an appointment at 4:30pm. An estimator was at our house by 9am on Wednesday and the water heater replacement was finished by 1pm. The is is the second time this year we’ve had to use the company (once for hvac and now for plumbing) and everyone has been timely and professional.
I highly recommend.
Ragan Preston
5 months ago
Very professional, informative friendly I would highly recommend this company for and HVAC or Plumbing needs
Julie Brinkman
2 years ago
The two workers that came to flush our tankless water heater were polite, friendly and efficient!
Margaret Spickler
2 years ago
Larry was awesome! Professional, knowledgeable, polite, hard working, and respectful! He made sure he knew exactly what needed done and answered all my questions. He made payment options and billing details very clear and left the work area perfectly clean. The work was very thorough and very reasonably priced. Thank you!
peter woollam
2 months ago
An excellent, efficient and competitive work performed on drop-in sink installation.
Sonya Gatewood
2 years ago
John McCaffrey
3 years ago
Perfect!
connie loventhal
3 days ago
Had gas piping installed for range and fireplace. Great crew, very friendly and professional. Would recommend them to anyone.
Adam Ellsworth
a year ago
Lillian was the epitome of a professional during my interaction with her. She called and explained that due to my geographical location that they weren't able to perform the work. However, I appreciate her being upfront and direct. The fact that I recieved a return phone call at a reasonably early hour (8:05 am) on a Monday instead of either not returning the call or having me wait all day for a call is outstanding. Keep up the solid work everyone!
Paige M Commodore
2 years ago
Juan Canedo
11 months ago
Jonathan Kincheloe
a year ago
Michael Tetterton
3 months ago
These guys are always GREAT!!!
Great service and very friendly. Thanks for the great work. I will recommend to anyone/everyone looking for great service.
Thank you for the great service.
Mary Edinger Shive
2 years ago
Kendall and his team did an excellent job installing a gas line throughout our home. They were prompt, kind, courteous, and unobtrusive as possible for such a big job. Kendall made sure to keep us up-to-date on their progress and provide us with options to work around challenging areas so that we could have multiple areas of our home retrofit for gas. They did a great job wearing shoe covers when they were coming in and out of the house to minimize clean up. They completed the job within the promised time frame and remained within the estimated cost. Wonderful experience with their service.
Yvonne Rickard
a year ago
Very professional, courteous, and prompt.
I could not be more impressed with our technician Chris. He arrived within 30 minutes of my call with another tech in tow. He wore extra protective gear due to the recent pandemic which I greatly appreciated. Thank you guys so much!
Charles Mattingly
9 months ago
Complete HVAC installation. Very clean, courteous, and respectful.
Christina Reynolds Hayden
11 months ago
Came right out within an hour and fixed our problem! Thank you!
Jimmy Sullivan
7 months ago
Responded quickly to our needs on a Friday afternoon. Very friendly dispatcher and friendly, clear and knowledgeable technician. We are very happy with the kitchen sink drain cleaning. Affordable, friendly and timely! Also, great job with PPE in the house. Thank you!
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