Best New System in Jacksonville FL

Eric with Harry Hayes Plumbing came out to one of our company's stores to locate any possible leak. The water bill for this store had doubled. He checked toilets, spigots, backflow, and basically anything else that could have a leak. He also spent some time watching the water meter to determine if there was a leak. When he called to fill me in on all of this, he even told me that the city's utility company was replacing a water main very near to our store. I can't use the phrase above and beyond enough for these folks and will use them again in the future!

This is a customer service review not for services performed; I wasnt allowed to get that far due to the agent that took my call hung up on me 3 times. My 4th call & an online inquiry later I finally spoke to another associate that never called me back for scheduling. ??

I called Friday due to no hot water and Navien gas tankless water heater with error code E003. Two plumbers showed up on time and troubleshot water heater and determined thermostat needed to be replaced. I expressed concern about how long it would take to order part due to weekend coming up. I was assured it would be handled appropriately. I called Monday morning to check on it and found out that the part was never ordered. I was then charged $68 for express shipment of the part just to get it here in a reasonable timeframe. If the part was ordered on Friday I would not have to pay this inflated cost. Turner Plumbing is just passing the charge on to me for their failure. Totally Unacceptable!

My wife and I have been relying on Roland Reach Plumbing for over 15 years. We have always found them to be reliable, fair and honest as well as professional and skilled at whatever job they have preformed for us.Our most recent experience was with a plumber named Fadi. I was a bit skeptical on first meeting him as he seemed so young. That soon disappeared as I watched and was impressed by his knowledge and skill and pride he put in his work. He explained each step of replacing our faulty shower and I could tell he knew his stuff. This has been the case with every plumber that has worked on various projects for us over the years, My wife and I would Highly recommend Roland and his team without hesitation or reservation! Always A+++++

BEWARE!!!, this company is the worst. DO NOT CALL THEM. YOU HAVE BEEN WARNED. I had a commercial shut off valve replaced to the tune of $1600. After it was installed, it didn't work properly. They sent out some flunkies to look at it (three times). Still no fix. My patience was wearing thin. Opted for simple $100 valve with refund from first botched job. Guess what, they installed the second valve incorrectly as well. Tried to get my money back. Had to listen to not our office policy b.s. Had to hire an attorney to get my money back. NOT the way to do business.

(Translated by Google) Cool of!!!

(Original)
Cool van!!!

Dustin C. was so friendly and knowledgeable. He explained everything to me and answered my many questions. I couldn’t have asked for a better plumber! I would definitely hire this company again!

Jesse was very Wonderful and great service. Very helpful.

$390 to clear a stoppage. I think that is ridiculous. Never again. I couldn't get thru to the regular contractor I use so I called American plumbing. It's never cost me more than $125

Late in the afternoon both of my toilets decided to stop draining. From the start the whole team was helpful and prompt! Lonnie and Brandon did the work and are AMAZING! You don't find people that do a good job and don't have an attitude anymore..... I did with these 2! They were very nice, professional, thorough and even seem to have fun. I will definitely call again (I hope not soon)!

Promised that he will install, but after removing the old one, they didn't know what they were doing, got lost. and we were charged for their unknown knowledge in installation. it was a joke.
Please be aware

I have a been trying to get my tub fixed for 3 WEEKS NOW AND NO ONE HAS FIXED IT! The plumber came out and told me I needed a piece and guess what 2 DAY LATER...NOTHING! I've 200k on new home with a leak and I closed on this home on 11/30/18. What is going on with this establishment?

Very professional

I had particles in my hot water line. I talked to a few plumbers and other peoples with backgrounds in plumbing. And they thought it might be a break in the waterline in my slab. I talked to Gary Hall, explain to him what was going on, he asked me a question: by chance do you have a tankless hot water heater. The answer was yes. My water is so hard that the minerals were being cooked by my tankless hot water heater and creating particles. They came in and cleaned out the tankless hot water heater, and installed a water conditioner. The water conditioner should remove all the minerals, plus the water taste better. They did a great job, prices were very reasonable, and the people explained everything that they were doing for me.They just came back for a follow up, checked up on me, and they refused to take any money from me. What a fantastic outfit.

Woody was great very professional will recommend him anytume.

Someone from this company stole an orange fan from me. When I called the company they made it clear that I was just out of luck, basically took me for a joke, because their guys denied it but yet they were the last people in the house. I wouldn’t call them if my home was flooded knowing the thieves who work there have no honor and obviously neither does their front office. If you do happen to let them do a service watch them because one of their crews are thieves.

Wonderful experience ! Friendly , detailed and informative staff. Fixed the problem and at an affordable price. Highly recommend.

Nolan Plumbing & Irrigation, is a very top rate company, they came outin a timely manner and re plumbed our whole house for a very reasonable price, and left our house very clean , fixed walls where holes were made, no leaks, we were so very happy with their service. It is so nice to find their are still companies that go above and beyond. I would recommend this company. Thank you,

Replaced kitchen faucet

Mark and Arbn
Friendly. Knowledgeable. Technicians.
Cleaned AC coils.