Crabtree Plumbing Inc

The day after Thanksgiving we discovered our outdoor irrigation system sprang a leak and was gushing water. We called Crabtree and left a message; they called us back within 30 minutes and there guy was here less than an hour later. He explained the problem and quickly got it repaired. Will definitely use Crabtree from now on! Greatly appreciated their quick response, honesty, and professionalism.

While I understand that everybody is in a slight panic about water and gas, there is absolutely no reason that someone should be screaming at another person who is also trying to get gas. I don't know anything about this company (Crabtree Plumbing) except that I will never use it because at 8:20 this morning this employee was screaming at the top of his lungs that he was going to get out of the car and punch another person who was trying to get gas at an absolutely packed gas station. There is no need for this kind of behavior — we're all stressed, worried and doing our best.

On Monday, August 22,2022,I was driving down Lenox Ave at approximately 140pm. A pick up truck crossed over two lanes into the lane I was driving in. To avoid being hit by this truck, I had to swerve into the next lane over. Crabtree needs to speak with their drivers about how they drive their company vehicle. Especially in the rain. Based on previous reviews, a driver of this vehicle has had issues in the past. This is not good for your brand.

I am trying to reach this company for my plumbing issue because my builder recommended it. But third time I am calling and no one cares to pick up the call. I have lest 2 voice mail and still no response. What's the point of being in business when no one cares to pick up the phone.

It's plumbing and prices are high but not any worse than any other place. However all of their employees are very friendly and professional. Most places I call anymore I get a debate but not here. They are easy to work with and care about their customers.

Top notch outfit. We had an emergency underground water leak and these guys were on it and did a fantastic job. Fast response. Polite and professional crew. Fair pricing. One of Jacksonville's Best!

Had someone come check for a leak. He never even tried to turn off the main water or even look for the leak. He was at my house for maybe 5 minutes and didn't even give a quote for work I might need. Received a bill in the mail for $115 in the mail even though I was never told there was a fee or agreed to pay anything. This a a very dishonest company. Filing complaint with BBB and attorney general.

On a Saturday, I had a leak from an old water softener line in my garage. The plumber, Sam, was fantastic. Very nice and easy to work with. I even learned a few things. Price was fair and reasonable. In and out in an hour.

I called with plumbing.problems.and they had my tub draining .like new in ten minutes. Be careful about using the power bladders you attach to your garden hose. If too much water pressure, they burst shooting rubber into your drain. Yikes!
Thank u, Crabtree Plumbing. U r great!!!

Promised that he will install, but after removing the old one, they didn't know what they were doing, got lost. and we were charged for their unknown knowledge in installation. it was a joke.
Please be aware

Left a message for emergency service they said it would be time and a half for the service. I agreed to pay that charge. They finally called back saying there was no way they would be able to get here today. All they did was hold me up from finding somebody that could come fix my problem. I would never recommend or use the service.

This is the only plumbing company we use for the large commercial business park! Been using them for years!

Is a company full of very awesome guys that work hard every day to keep our water flowing free and clear of debris and blockage.

Needed a whole house repipe. Crabtree did a great job. No problems.

Very responsive. Nice plumbers.

Very nice and experienced plumbers at affordable prices.

An awesome family run company. Great quality work!

Prices are fair, and the employees are friendly and professional.

Great company, great service, and quality work

I cant even articulate myself right now. This place is not good. Go elsewhere.

Great customer service and attention to detail!

Technician was great!

Great place