Rolland Reash Plumbing

I got several estimates for a re-piping job before I decided on Roland Reash Plumbing. They gave a very competitive quote and the experience turned out to be very positive. Fadi and John did the work while I worked from home and had great communication and managed to take care of an additional leak discovered behind the wall. They did a great job and I will definitely use them again.

I had an old pipe in my garage that was over 40 yrs old that needed replacing that leaked up under my garage slab and and needed an estimate and after calling around and I called Rolland Reash Plumbing and they gave me an estimate that was reasonable and I talked to Joe Pesch and they came last Friday 5/19 and removed a small area of our garage floor and replaced the old galvanized pipe with new PVC pipe and poured the concrete in that area and after they came back on Monday 5/22, Sean Kay was the tech that finished up and put our sink back and hooked everything back and I spoke with him about placing a new faucet .and he was able to do so. When we went out to see what was done, it was very clean and we have not had another leak. I am very satisfied with the work that was done and would highly recommend your company to others.

Huge thank you to Zach for coming same day to repair 2 plumbing issues.Zach was very knowledgeable, professional & friendly. He repaired a leaking valve in the bathtub & repaired an outdoor faucet pipe that was leaking. Roland Reash is definitely my go to plumber now!Thank you Pam for excellent customer service. I appreciate you taking my call this morning & getting same day service.Thank you all very much.

Re pipe. First day they came in and put down drop clothes and covered stuff with plastic. That’s what they should do. One of the drop clothes was wet according to the wife. Based on that and it being wet and dirty she let it go. Point is, she shouldn’t have to. That was the only time they put down drop clothesJob itself, I totally get the difficulty in doing a repipe on a Hip Roof but when discussed with the sales rep the amount of Sheetrock penetrations was not really brought to light Another words he never said but at an additional price they would repair the Sheetrock He priced it as a Standard two bath with all the other hookups etc. Didn’t make it sound overly difficultAs per the Sheetrock Perhaps they had to I don’t know ,but I do know the method of cutting holes in the walls was atrocious. In addition when they plugged the Sheetrock back in place they moved the bat insulation from the wall cavity and never installed it back in place. Another words , no insulation you get a hot spot. So I had to remove them and re insulate them.This is the part that really gets me. Our house was a total mess when they left. Sheetrock debris,insulation pieces all over and Sheetrock dust all over. I hate to be negative as I know they work hard however have some respect for others homes. Respect their property. So, NO I would not recommend them at all for any type of work. Haven’t heard back from them since the work. They got their money

This business was very responsive and professional which is such a rare trait in plumbing these days. Shout out to David for replacing my water heater in my time of need! He was in constant communication with me on every step he was doing and was entertaining while doing it. This is my new go to place for any plumbing needs!

Ice maker line right? Very simple procedure you would think. I had the refrigerator moved out of the way & the drywall cut for the repair and very clean for the repair person. Didn't need any water line connected or drywall patched. They charged me $276 for the job and around $90 for the valve when in reality it costs only $15 plus a few bucks for glue and couplings. They also charged me to repair drywall when in fact I never requested this. The only reasonable charge was for the cpvc parts: $2 for couplings, etc.I spoke to Kyle and ran through my concerns that I was quoted a little under $200 and I was charged $276, and I didn't ask for a drywall repair and that $80+ for a ice maker valve was extremely ridiculous. He laughed at me and asked if this was all about $40 for additional labor (15 minutes for the drywall repair I didn't ask for). I agreed, but also disagreed with the 300% markup on the water valve part was unfair to us regular people. To be clear, this valve is not made of gold or platinum. Kyle, in the brief convo we had, you were a very condescending person and probably a family member of the biz (I have a few). Trust me, being a nice person goes a long way especially if you consider I need so many plumbing services. You literally laughed at me when I was trying to express the value you didn't provide me.On a $276 job, $40 is extremely significant, Kyle. Especially if you include the 300% markup of the valve. He said he would refund the time it took the tech to patch the drywall ($40), we'll see. I don't think I'll include them on my quote for a new water heater or our sewage drain issue, etc.

Very impressed with the service provided by Zach today. He conducts work in a very thorough and thoughtful way, making sure the end result lasts. I highly recommend Rolland for any type of plumbing needs.

Ed from the service team came to site and did everything in his power to help me resolve the issue without having to replace the toilet. We ended up replacing it, but was very helpful, communicative and clean. Highly recommended!!!

Total remodel done by RRP. As an architectural designer and construction manager I am always looking for top level sub contractors. RRP fits all requirements.

Anthony was so sweet and professional. He helped my roommate and me with our showers, sinks, and my toilet. It was a pleasure. Thank you again!!

Best plumbers in Jacksonville! Our old Farmhouse built in 1949 has new plumbing and we couldn't be happier with the results! The guys are professional and work quickly. Thanks so much for everything :)

Exactly what you want in a plumber. Straight forward approach with no games. BEST PRICE BY FAR.....! Forget the big names here in Jacksonville/St.Johns, those guys are con-artist.
I will use Rolland Reash from now on...!

The last 2 jobs I had from Rolland Reash were nightmares to deal with. 2 years ago we had the plumber come out to fix a line behind the fridge only to have a leak gushing out, costing us alot of money and time to replace our floors in the kitchen area.The first 3 pictures are the old plumbing and the last 2 pictures are how roll and Reash installed them.6 months ago we decided to try again assuming this was a fluke. Plumber assembled everything together and as he explained how he assembled the shower lines, the pipe busted and splashed water everywhere. Within 30 seconds of running water spilling out this damage our new drywall panels, our new laminate floor we just installed in this area days before this incident, and damages are now showing up in our shower floor. Because of this they didn't charge us for the install and had someone come redo the floor. We bought the supplies and they installed the floors. Unfortunately I can't come to terms with how they handle these situations and for that we now have Tactical Plumbing coming through for us. These pics are the before and after of what the pipe looked like and where it broke off.

They came out to give me a price for re-doing my shower. The guy looks the job over and says it will be $3000. We talked a bit and then, on his way out he says: I'll get a written quote to you for $3500. Price went up $500 in 5 minutes. Then to top it off, even after bugging him twice via text, I never received a written quote. Pitiful.

Stay far away from these two-faced bozos. You can't believe a thing they say. Much better choices exist in Jax. Maybe if you spent more time monitoring your incompetent employees (like Mike) and spent less time ringing your hands over your Google reviews your company would be better off.

I had a new shower head installed and a toilet set. I had no complaints on the work completed; however I did feel I was overcharged based on the conversations I had with the Rolland Reach team. I called in and spoke with Kyle and he actually made adjustments on the final invoice. What a wonderful surprise. I would highly recommend this company and I'm grateful to Kyle for listening to me and taking action.

If there was 10 stars, I would give them 10 stars! They came to my Mom's rescue. Mark was friendly, professional and very courteous. Miranda in the office was so accommodating and helpful. I highly recommend Rolland and look forward to them doing additional plumbing repairs to my Mom's home. Thank you Rolland!

I had a water leak in my garage. I first hired a leak detecting company to isolate the leak and they couldn’t. I had a plumber to detect the leak and he couldn’t. Than based on the recommendation of a friend I hired Roland. These guys in no time isolated the problem and fixed it quickly for a reasonable price. I have nothing but words of admiration for them. I very strongly recommend them. I am sure that you will not be disappointed at all. You will get the best quality work at a very reasonable price.

Condescending customer service by both Holly and Kyle. Absolutely unacceptable. No quote for the job before coming to the house, apparently new plumber told us, incorrectly, the quote was $300, and drywall repair (after he cut a huge hole) was included in the price. We told him to go ahead and do the job. He finished early and charged $267, and before leaving, said a drywall specialist would come by later today and fix what he had to tear out - that he would coordinate that. No such person came, and when we called back, Kyle's snarky comments after telling us it would cost $150 an hour plus material for the drywall repair were well, what did you think? it would be just free?.... no, not free, included in the price like we were told..?just wow.. absolute robbery and unprofessionalism from start to finish.

Did not seem to know the faucet construction. Tried to offer a replacement before even looking at it. The issue was a simple fix, the cartridge inside got loose. Told me it has to sit for a bit for whatever reason before putting it together. I waited 10 minutes To find them both sitting in the van smoking milking the clock. When I asked how much longer they rushed back in put it back together in a less than a minute and charged me extra 20$ for sitting in the van smoking stating it was over 1st 45 minutes which was not the case. I will never use their services again.

Don't bother calling anyone else. From initial phone call to final product Rolland Reash sets the benchmark for professional excellence. Ryan and his partner worked efficiently to resolve my issue. They also offered helpful suggestions while they were here.

Our experience with Rolland Reash Plumbing was very pleasant. We replaced our kitchen sink, faucet, and garbage disposal. The associates that came out were Fadi and Denis and they were excellent. They showed on time and completed the job to perfection in a very timely and professional manner. We were also pleased with how affordable our service was. We definitely recommend this company and would use them again in the future.

Rolland Reash plumbing is always punctual, responsive, and professional. We needed our back flow preventer replaced. Will definitely use again in the future!

Thanks Scott!

In 2014, I had a slab leak under my kitchen tile. I was advised that re-pipe would be more cost effective than tearing up and replacing the tile to find and repair the leak. I called Rolland Reash plumbing, and the owner himself came out, met me, and gave me his professional and reasonable estimate. Out of the 2 or 3 estimates that I got, I chose him and his company to be my plumbers, and I'm so glad that I did. The repair was handled promptly and expertly. He even sent his son to handle the minor carpentry and painting part of the job that usually isn't handled by plumbers, for a small, nominal extra fee. Since then, I have had a slow drain, and a problem with a kitchen faucet needing to be installed by a licensed plumber, and their level of service consistently blows me away. They have come to my rescue at least 3 times now; like knights in shining armor. According to my experience with this company, there is absolutely no need to ever call anyone else. There is no comparison to their low and reasonable prices, and their above and beyond level of customer service places them beyond compare, which has made them my go to plumbers for life!

Excellent experience! In a time when all home vendors are backed up for weeks and I even had a plumber tell me that they are no longer accepting new clients (like the dentist does!), these folks were kind, professional and go the job booked quickly. It is for a real estate closing and we had very specific parameters. We also had an owner that is out of the area. Payment was arranged successfully, and the technicians arrived on time. Great experience! Christine Williams, a local real estate professional

Rolland Reash Plumbing does outstanding work! I called them for an emergency issue with my water heater this weekend. They let me know how long it would take for someone to come, called me to confirm the exact arrival time and sent over a professional plumber who was going to make sure he assessed every aspect of the issue so that it would be repaired correctly. He did an outstanding job and all the people that I spoke with were very easy to work with. I highly recommend that you call Rolland Reash Plumbing for all of your plumbing needs.

Two guys came out for minor repairs to toilets then line had to be opened every task they added more to cost which came to over $400. One guy was not happy with his coworker. I didn't call them back because didn't want them to return. One toilet still does not flush/work properly.

Just want to say our visit for unclogging a pipe was one of the best service experiences ever! The employees were extremely polite and personable and cared so much about the work they were doing. Had issues with machinery not working and were open and honest about the issues and stopped our billing time so they could go exchange it and came back to finish up. Just all around nice guys who did a great job. Will be using them again if we encounter any plumbing issues!

Amazing service all around! Spoke with Jennifer over the phone to schedule an appointment. She made an appointment for me the next day and clarified the service charges prior to the visit. Got a call 30 minutes prior to their arrival. Connor and Jaylen arrived in a timely and professional manner. I had a problem with the water heater leaking. They assessed the problem. Once they returned with the pieces they completed the installation in no time. Connor was able to explain to me how the water heater operates and where the problem was. I'm a first time homeowner and would highly recommend their services and will be using them again in the future.

I like to read the review before making my decision for the service and I was really impress with Mr. Will whom I'd the pleasure in answer my questions and schedule my appointment. I'll like to thanks the two gentlemen who came out.If you're looking for a Plumbing Job, you can reach out to Rolland's Reash for their good value, good quality, professional, and on time as my schedule appointment. Stay True For Your Good Value!

My wife and I have been relying on Roland Reach Plumbing for over 15 years. We have always found them to be reliable, fair and honest as well as professional and skilled at whatever job they have preformed for us.Our most recent experience was with a plumber named Fadi. I was a bit skeptical on first meeting him as he seemed so young. That soon disappeared as I watched and was impressed by his knowledge and skill and pride he put in his work. He explained each step of replacing our faulty shower and I could tell he knew his stuff. This has been the case with every plumber that has worked on various projects for us over the years, My wife and I would Highly recommend Roland and his team without hesitation or reservation! Always A+++++

This company is awesome! They re-plumbed my entire house w/ CPVC, drywalled all the holes, & installed two toilets. The price was way cheaper than the other quotes I received and the quality of work was amazing. Nothing but good things to say about everyone I dealt with...when a problem arose with the scheduler, the owner fixed the problem immediately; very military friendly. Joe, who gave the quote was on time and professional, and Anthony & Jalen, who performed the work did an excellent job. They were neat, timely, professional, cleaned up after every day, and when the job took longer than expected, they worked late days, showed up early, and worked on a holiday.

We needed a new toilet installed in our MB and an outside leaky faucet repaired. Christian & Damion arrived on time and completed the job(s) quickly and efficiently. There was no mess and they were very polite and respectful. Awesome job guys!! We will definitely use Rolland Reash again!

I had a water softener installed by Roland Reash Plumbing. After the job was completed and the plumbers left I had resin coming out of all my water lines. This is a brand new home and my lines were all of a sudden block from the resin because they installed it backwards. A second crew came back to fix the problem and also installed the filter on the softener backwards and could not unclog my lines and left at 10:30 PM. The next day another crew came back and replaced all my new sink faucets and toilet bowl parts and cleaned out all my lines the showers,dishwasher, washing machine and refrigerator line for the ice. The pipes outside and inside were never wrapped or caulked leaving that for me to do. I never received a courtesy call from the owner to apologize and to see if everything was satisfactory. What a nightmare. I hope down the road this will not cause me a problem or a expense. I hired them because of their 5 star rating. I'm very dissatisfied with Roland Reash Plumbing

We had a pipe burst last night. We were the second call for the next day. David was professional and so knowledgeable. He worked efficiently and quickly. We also realized we needed a new water tank. That was replace and installed in the same manner. We will be using this company from now on

Connor and Jaylon (sp?) came to our home to replace the kitchen sink faucet. They did an awesome job and even went above and beyond the call of duty by replacing some missing caulk around the sink. Leading from the front, they demonstrated outstanding customer service. I would recommend Rolland Plumbing to my friends and family for all their plumbing needs.

I had a fairly small job ... leaking valve in the master shower and an improperly installed handle from a different company. Called RRP John came out quickly and did a great job at a fair price ... I was so happy with their work that I asked them to replace my hot water heater. They scheduled the work within 4 hours, this time Mike took care of it and again the price and quality exceeded my expectations. Use these guys, they are great at their craft.