Best Tankless Water Heaters in Indianapolis IN

Evan was trustworthy, down to earth, reliable, and clean! He used gloves to remove old toilet and disposed of them before touching anything else. Left my my place as clean as it was when he got there. Worked late just to work with my schedule since he didn’t have the toilet in stock when he came out on the Saturday before. Everyone at the entire company that I came in contact with was professional and reliable. Thank you hope plumbing!

On 12/28/2021 I discovered we had a leak in the pipe between the flow meter at the street and the main shutoff at the house. On 12/29/2021 I made a few calls to some plumbers I’d used in the past but received zero calls back… except from one, Pristine Plumbing. After explaining the issue to Josi, she got Ron to come out the next day to assess the issue. On 12/30/2021 Ron came to the house, confirmed where the problem was, and presented me with a couple options. I decided to go with running a whole new line via bore as we’ve already had repairs on the old copper line. Ron gave us a job start date of 01/06/2022 which we were good with considering the scope of the job. At 0800 on 01/06/2022, Derrick showed up and started the job. He had to dig a large hole in the yard by the flow meter and bust up concrete in the garage to get the new pipe hooked up. One thing to note, 01/06 and 01/07 were some really cold days. I didn’t hear anyone on-site complain about it. On 01/07 they came back even though it was quite cold and bore the line. Derrick, Mike (I think that’s his name), and another gentlemen stayed until about 1800 to ensure everything was working and cleaned up. Billy came out today to finish up the concrete work.

As someone that believes good customer service doesn’t happen as often as it should now days, Pristine Plumbing nailed it. They not only did a great job, they did it with a great attitude. Everyone was a pleasure to deal with and I’ll recommend them to anyone I can. Thank you guys!

Had a hot water line leaking under our slab. Jody came out to inspect within an hour or so of calling. Recommended a leak detection company, and water damage company to help. Both of their recommendations were wonderful! This happened on Friday morning. They had the leak detected and marked by 3pm, the water damage experts were drying out our house by 5:30pm. They really helped us minimize the damage. Larry and Jarrod came in on Monday morning and had the leak repaired in a few hours. They also replaced 3 shut off valves for me that had been leaking or not working also. Very professional and effecient. I would 100% recommend.them for all your plumbing needs !! Thanks so much for making a stressful situation much easier to deal with.

John did a great job. Friendly, andexplained what he was doing

Lance went out of his way to help me with a minor plumbing issue I was having at home. I noticed he was a plumber and asked for advice and he freely and without hesitation gave me advice that helped the issue I was having—free of charge. He’s very knowledgeable and my interaction with him was extremely positive! Highly recommend.

There were no problems to complain about

Top notch response and service. Replaced my well water tank and I was pleased with their installation, communication and professionalism. Came out first to consult on job and clearly laid out their recommendations which matched the end result. This is the 3rd time I've used their services for items I needed done at my house and barn, and would definitely recommend.

Thanks guys!

Called for an initial septic tank pumping. Was told there was good and bad news. Good news everything seems to look real good. Bad news there might be an issue with the baffle. We'll send out a technician for free quote. Got the best case vs. worst case quotes stated to me as 2 separate quotes. Best case $3700. Worst case scenario $6500. At no time was it stated to me that the $6500 would be in addition to the $3700 for worst case. Agreed to the numbers of what I was lead to believe was either $3,700 or $6,500 according to what was stated to me before getting to see the contract or fine print. READ THE FINE PRINT,
and don't agree until you've seen the contract. Work was started and found out it was worst case scenario of what I believed was $6500. Agreed to have it done. Come time to pay, total was best and worst case scenarios together. Over $10,200 for 4 hours of work. For transparency, the quotes should have been written either by itself for best case or combined for worst case and stated as $3700 for best and $10,200 for worst case scenario combining the two numbers stated and written. $10,200 never was stated to me verbally or in writing until it came time to pay. Very misleading and a huge punch to the gut financially for a family of 4 on teacher's salary and 2 toddlers. Be VERY VERY careful with this company. Workers were nice. More like wolves in sheep's clothing.

Our company has used Hamm & Sons for years and they are always so quick, reliable and affordable! Dave is the best and always appreciate his fast and friendly service!

Excellent for both techs. Went above and beyond. Stayed until 8:45 pm to finish job.

Good energy! Knowledgeable.

Corey was awesome. Honest, professional and very personable.

All of the guys that I talked to and that worked at my house was extremely great guys!!! I would like to thank all of them for their great work! I will definitely be recommending them.

Nelson did a fine job.

I have found Mansfield Plumbing to be honest, timely and have fair and reasonable prices.

Blake was great. Professional and thorough.

I’ve had the luxury of dealing with Indy Water Heater and Softener several times! Although it’s never fun to have a plumbing problem, their staff is immediately attentive to your needs—from the office staff to the plumbers on-site, they make you feel home at your home and go above and beyond explaining not only what they are doing but also what you can do to fix it yourself the next time. Best service around Indy! A Big thanks!

Very professional. The technical was extremely knowledgeable and communicated very well.

Taylor was excellent. Job turned out to be at bit more complex than anticipated, but he persevered patiently and finished the job well! Would definitely recommend him.

The service was quick and thorough. I am very happy from tip to toe.
Thank you, Jared.