Jessica Fraley

a month ago

Had a sump pump pipe crack and called them out to repair based on great reviews. The first repair had my sump pump discharging water in the middle of my backyard. After some back and forth, they finally agreed that it wasn't a A+ job, they extended the pipe to my easement. The easement is underwater full time, completely unusable, and I am responsible for mowing it. I called them again for someone to help figure out another solution and they said they'd call back with an estimate. I did get a call back a few days later... asking if I wanted to go ahead with scheduling the proper repair. I asked for the cost and was told they'd call back right away- that was weeks ago. Never heard from them again.

Megan Fisher

4 months ago

Indy Water Heater and Softener came to me as a referral from my realtor after my water heater sprung a leak. I originally called them for an emergency call that we decided could wait until morning. Danny came exactly when he said he would, was so pleasant, walked me through all the needed repairs, made suggestions for other repairs, and then made sure I understood everything he installed after the fact. His work even came in over the quote the estimate he gave me and he only charged me the quote price. Lastly when I was concerned about water damage to my floors he called a contact to come out and take a look at them for me. For someone who knows absolutely nothing about plumbing and was panicked about the repair, this was such a smooth experience.

Marla Worley

5 months ago

I cannot stress enough how great this company and its owner are. I found them via a neighborhood page shortly after moving to Whitestown (the owner personally responded to an inquiry I had posted and offered to help over a weekend). Since then I've had them do several services/installs. Today, the owner himself went above and beyond to help me get me straightened out after my water softener froze and burst while I was out of town for the holidays. Coming home to water flowing from the garage is a pretty negative experience, but I honestly had such a great experience that I honestly don't see it as one. I'm lucky I found Danny and his company so soon after moving to town - don't hesitate to call them with all your plumbing needs!

tammi behrends

4 months ago

I am renting a house in Carmel and have been here a year. When I first moved in, the hot water heater did not work and needed a part replaced. Jim came right away and was very friendly and trustworthy; he had to come back to fix it when I was at work. Almost a year to the day, the hot water heater was not working. The emergency number I had for the property was Danny's. He was so wonderful, trying to reach the realty company to get it fixed. Sam was also very friendly and helpful, also trying to reach the realty company. I was without hot water for quite a few days. Jim came out again when I was at work to fix the hot water heater. I cannot thank them all enough. I will definitely use them in the future as I am now buying a house.

Indy Pins

a month ago

After replacing the resin in my water softener, I had come to the limit of my own ability to get the unit back in service. I hesitated to contact a plumber, expecting they would merely insist that I abandon my efforts and purchase a brand new softener. Jason arrived and respected my objective to remain with the current unit and within minutes resolved the problem I'd pursued for more than a month, saving me much money and preserving the efforts I'd already invested in the repair. He's very considerate, knowledgeable, thoughtful, professional and skilled. I couldn't be happier.

Jessica Koch

5 months ago

We have used Indy Water Heater and Softener twice now. Once to install a new water heater and then also to come and repair a pipe pressure emergency we had. Both times they were so helpful and quick to fix our issues. The service guys were both professional and kind in answering all the questions we had. Would highly recommend if you have plumbing or water heaters needs.

Devan Bounds

2 months ago

Had the pleasure to meet the owner and wow was he polite! I can see how Danny is the man! Very down to earth and family man. I recommend dealing with him.!

Jenna Tschanz

6 months ago

We had alarms on our water sensor at our sump pump overnight on a Saturday into a Sunday and called first thing Sunday morning. We left a voicemail and had a return call in less than two minutes from Ryan, who was actually with his family on vacation. He walked through the issue and said someone would call us to schedule. We heard from Danny only a short time later who had us do some diagnostic tests to pinpoint the issue. Once he figured out the problem, he said that while we could probably wait to handle the issue until Monday, he would be able to come over within a couple hours to make the repair. As promised, he arrived within a few hours and repaired the issue quickly and within the budget quoted to us. Very happy with their service and will absolutely call them again for future plumbing issues!

Donald Viands

10 months ago

Dan, the owner of the company, made several fixes in our house. One of the main things was detecting that there was a problem with our water softener. He replaced it with a new and better one. He was very patient with me as I watched him and asked several questions to learn about how water softeners work. Dan also replaced two sink faucets and other jobs at our house to repair a leak that was beginning to cause a bubble in the ceiling below the bathroom sink and tub.

Dan was very prompt in arriving at our house. In fact, he called a couple of times to update me on his estimated arrival time. He was very courteous and great to work with. It was obvious that he wanted to be sure he did excellent work.

I will not hesitate in calling Indy Water Heater and Softener the next time I have a plumbing need. Again, Dan was great to work with.

Crystal Joyce

10 months ago

We had a slab leak in our Kitchen. They were extremely helpful in getting a detailed estimate for our insurance company. They were very understanding, professional, great personalities, and very easy to work with. They did great work and made a very stressful situation feel not so stressful! Danny Jim and Chris were great to work with! It’s so hard to find contractors that say what they’re gonna do and act with integrity and thankfully we were able to find it with this company.

Kathy O'Brian

7 years ago

Danny installed a new water heater in our home. He arrived when expected, removed our old water heater and installed the new one. He noticed a gap between the vent pipe and the wall and alerted me to safety concerns. He made the necessary repairs. He reviewed temperature settings and maintenance recommendations upon completion of the installation. Danny was courteous and worked expeditiously and with respect for our home and budget.

Later in the week, Danny completed a series of plumbing needs. One request was to install a new faucet in one of our bathrooms; he called me at work and explained that while he was happy to install the fixture I had purchased, it was not as good as the existing one. He was aware that this was a cosmetic request and not a necessary replacement so he wanted to make sure that I understood that the new faucet would not be as durable as what was already there. I appreciated his alerting me to this and I decided to leave the current fixture in place.

Danny has been very mindful of our budget and very clear about costs, reviewing his thoughts/plans on the appropriate course of action for the various projects we contracted him to do. It has been a pleasure to work with Danny and we will continue to call him as additional plumbing needs occur.

Patty Blakley

11 months ago

I got Indy Water Heater's number from my water heater company's website. When I called Indy, the gentleman who answered was responsive, knowledgeable, and was able to get me an appointment the next morning. The 2 technicians were professional, cleaned up behind themselves, and came on time. They educated me to my new unit and how to yearly flush the tank to have it last longer. I will recommend them highly to anyone who asks for a recommendation.

Dale Parker

10 months ago

I had a small leak inside my crawl space. Danny quickly identified the source - the external faucet had cracked due to freezing. He quickly replaced the faucet and added a shutoff valve to prevent future problems. The price was reasonable and I will use them in the future for my plumbing needs.

Jason Bayless

6 years ago

Danny is great, does wonderful work and is very reasonable on price. He completely rebuilt my master shower from scratch in the fall, looks and works better than it originally did. He also installed a water softener that actually works and gives us great water quality, no more smell to the water or dingy white laundry anymore! Out of all the contractors I've had work at the house the past year or so Danny has been the only one who shows up on time and keeps you updated throughout the entire job. Can't say enough great things about his work!

George Sneed (Alithis_dnb)

a year ago

Recommended by a close friend who operates a small general contracting, build, and repairs business, Indy Water Heater and Softener responded immediately by having a technician at my door within an hour of calling. Zach and Dominick were just amazing...professional, knowledgeable, prompt, friendly, and had the new tank procured, installed, and running perfectly same day. Even had treats on-hand for my dog! Cannot recommend these guys enough. Zach and Dominick absolutely set the bar and highest standard possible for how such an experience should come to pass. Kudos and massive thanks!

Paul Riccio

4 years ago

Danny and his folks are some of the nicest (and most knowledgeable) tradesmen we've had in our home. After purchasing a home with some hidden plumbing leaks (most missed on the inspection), we ended up with five different leaks hidden behind the walls - including a full kitchen insurance claim. Danny only charged us one trip fee, and fixed every single leak right the first time. This included taking apart shower equipment, 3 sump pumps, and a kitchen remodel. Danny worked with and around all the other contractors and insurance, got the right parts under warranty, and above all educated us the whole way. After going through a full remodel, he was one of the only contractors we walked away with having a true comfort level and trust with.

That, and those two fellas are genuinely good, funny, honest guys. You can tell Danny genuinely cares about his customers (and his name with referrals) and just wants to have a good business doing what he likes. Just a straightforward dude who's been doing this a good long time, knows his stuff, and wants to do honest work. You can't beat that. Best tradesman I've met in Indy. Would gladly be a personal reference for him any time.

Cindy Bulat

2 years ago

Cannot emphasize how much I hate home repairs! When my toilet broke, Indy Water Heater and Softener replied immediately. Danny went to the store and took pictures for me of toilets to choose from and Ronda quickly got me scheduled for an install. Dominick, the installer was awesome! He called me well ahead of time to let me know he was on his way. He then showed up promptly and did a fantastic job! He even showed up with a sense of humor! Five stars to Dominick and the whole team at Indy Water Heater and Softener. I will absolutely use them again should the need arise.

Michael Sauers

a year ago

First time using Indy Water Heater for a plumbing repair and had a great experience. Chad was on time, professional, knowledgeable, and enjoyable to have in our home. He quickly repaired our sink disposal and gave us tips for dealing with potential issues that may come up. I will certainly be calling Indy Water Heater if (when) I have plumbing problems in the future.

Tom Dean

2 months ago

They were professional in their interactions with us and provided quality work at a fair price.

W Indy

6 years ago

Danny completed plumbing work on our home recently. I was extremely impressed by his overall professionalism. Danny not only ensured I was informed about the current scope of work, he was willing to answer any/all unrelated plumbing questions as well. He was on time and will treat your home as if it were his (white glove service: you won't even know he was there when he leaves). If you are looking for an excellent plumber...stop your research and simply contact Indy Water Heater and Softener now. Highly recommend!

Chloe Haruntunian

7 months ago

THANK GOD for Danny and the guys who came out. Jim and Fabian I think. They turned a nightmare into the best possible outcome. My new tankless system runs like a dream and I couldn’t possibly sing these guys praises any louder!!!

Steve Russo

3 years ago

Danny and his Indy Water Heater team are great at what they do in every way...period. Over the past couple of years in our house, they've replaced a water heater, installed new shower heads, fixed a stubborn toilet flush and bathroom faucet, reset a leaky pipe and more. Every job was done well. They've always arrived on time, provided an estimate with bigger jobs, taken care of the problem(s) efficiently and were very pleasant to deal with. We are 100% satisfied and highly recommend Indy Water Heater and Softener for your plumbing needs.

Dennis Neuenschwander

6 years ago

Danny and his staff were very professional, courteous and I recommend contacting him if you are looking for an honest quote.
During a kitchen remodel project we decided to switch to a gas stove and replace a 24 year gas old water heater. Since I don't feel comfortable with moving gas lines I contacted Danny with Indy Water Heater and Softener. He understood how I wanted the lines moved to be cosmetically improved and to make service easier in the future. His price came in under what I budgeted for and was done in the time frame he gave me.

Allen Digby

2 years ago

Danny and Dominic are two down to earth gentlemen who can be counted on to get the job done right and done when they say they will. They go out of their way to make sure the customer is happy with their work. Prompt and reliable. I won't use another another service again. These guys are the best. Do yourself a favor and call them for any of your plumbing needs.

Linda Markham

4 years ago

Danny installed a new water heater in my home and was very professional and detailed, explaining the entire process from start to finish. The installation was surprisingly quick and they were also very clean with the job! Best prices in town too. The entire staff is friendly and kind. Good people. Great service. Highly recommend Indy Water Heater.

peter gilboy

a year ago

Kurt and Zack installed a new tankless water heater, replacing a 50 gallon tank water heater. Kurt answered my call on Friday afternoon and was at my house first thing Monday morning. After a estimate where he explained everything, I was able to schedule them to install the new water heater the next morning! Kurt and Zach showed up on time worked straight through and finished earlier than expected. Pricing was exactly what they quoted. Everything works great and they cleaned up after. Highly recommend and will be getting rid of my previous plumbers number!

Max Mueller

3 years ago

Danny and Dominic came out right on time, performed an excellent job locating drain leak and fixing the issue. It was in my concrete slab and I was dreading the damage but everything went smooth and they took care of us in a timely fashion. Answered all my questions and we're a real joy to work with. I would definitely recommend them to anyone with any plumbing needs nothing too big or too small. Thank you once again!!!! You're a life saver.

Kyle Bailey

a year ago

Indy Water Heater and Softener were called to fix some repairs when moving into my new house. Jim and Chad were the techs that arrived. They were great and did an amazing job fixing all of the repairs. They really went above and beyond (especially with fire pit issue I had). This company is great and will be the only company I use going forward with any plumbing needs I have. I can't say enough about the service I received from Jim and Chad.

Mark Heck

7 years ago

I was in town visiting my elderly parents when a plumbing issue occured. Danny came out that afternoon after I had to leave and took care of the problem. He was kind, polite and my parents were very impressed with his prompt, professional attitude. He was reasonably priced and took great concern in making sure my parents were satisfied. I would highly recommend Danny for all you plumbing needs.

Michael Bowlby

a year ago

Danny came out to troubleshoot my water softener after having issues for months and having several plumbers come to look at it. He was able to identify multiple issues with the work done by other contractors and solved the problem within minutes. He was able to remedy the issues created by other contractors and made sure that I understood how the system operated and what to expect within the next week. He even gave me advice and tips for my system to prevent me from having plumbing issues down the road. He even called hours later to make sure the system was still working properly. This is a great local go to local plumber and I’ll be using them from now on.

Max Bivens

7 years ago

i recommend Indy water heater and softener to anyone that needs plumbing done ! Danny came over right away as I had a gas leak and got it all taken care of ! He was professional knowledgable and very nice ! He made sure the job was done and even came back when the gas company was there to make sure all was good ! He goes above and beyond when it comes to customer service and I am very glad he was available ! He even called me the next day to make sure everything was fine ! Great job !!!!

Jamie

6 years ago

I had a busted valve over my water heater and water spraying across my laundry room yesterday afternoon (Friday). I called my home warranty company and was told no one could come out until Tuesday. My mom got Danny's information from a neighbor and a few minutes later he was at my house fixing the issue. Because of him I didn't have to wait all weekend with water leaking everywhere. He was knowledgeable and fixed the issue quickly with very reasonable pricing. Will recommend him to everyone!

Jill Whitaker

6 years ago

Was recommended initially by my realtor. Have used Danny's services twice since September 2015 and also today. Personable, friendly, won't let you put less than desirable products in your home. Fixed my toilet leak which soaked my ceiling, had dryer hook up issue, solved my slow sink drain problem, and even installed a garbage disposal for me. Gives great advice on tips and tricks and explains things in layman's terms. Extremely fair pricing! Trustworthy and honest. Id recommend to everyone. Will be my plumber for life or as long as he stays in the business! Thanks Danny...I appreciate your services!

Jim Coryell

a year ago

Scheduling through the office was a breeze, the initial consultation proved helpful, and Dominick and Caleb got to work immediately upon their prompt arrival, and were able to quickly identify the problem, as well as fix and test it to ensure it was working properly. Peace of mind is a great thing...THANKS Indy Water Heater and Softener!

Anna Grisanti

2 years ago

I was so impressed by my entire experience! From calling the office to schedule an appointment to the plumber completing the work, it couldn't have been easier. The office staff member (I don't recall her name) was polite and informative, giving me a quote of various services I was considering. Their availability was extremely convenient with an appointment the very next day. The plumber, Chad, was very knowledgeable and friendly. And superbly helpful. So far, the work done appears to meet our needs. And the price was more than reasonable. Thank you so much! Can't recommend enough.

Teresa Sutherlin

4 years ago

Danny and Dominic worked on a plumbing issue I had with my home. They did a fantastic job. Very prompt and professional. They kept me informed on everything they were doing. They even went out of their way to fixed a couple other items I hadn't intended on getting fixed. I would highly recommend them to anybody!

Michael Gregoline

8 years ago

I was very impressed and happy with the service I received from Indy Water and Softener. I was looking to install a water softener and I was glad I contacted them.

They were able to work around my schedule to make it convenient for me and offered to help with any questions I had in the future. I appreciated the honesty in recommending me what I needed for a smaller size house rather than selling me a product I didn't need for more money.

I would recommend them for any plumbing job in the future

Shari Stoll

3 years ago

I had a plumbing issue on July 4, and needed to find a reliable plumber ASAP. After reading the reviews here and on another site, I called and Danny was available to come to the house - ON A HOLIDAY. He gave me information and an estimate on getting the issued fixid before it got out of hand.

Danny and his crew were friendly and kind to both myself and my elderly parents. Things were explained in simple terms that we could understand. They had our issue fixed within a couple of days.

I would highly recommend this company. We will certainly use them in the future.

FYI - this is the first review I've written for anything, that's how impressed I am by this company.

Katy Emkes

5 years ago

Highly recommend Indy Water Heater and Softener!! Can not say enough nice things about Danny and how he goes above and beyond!! We had purchased a water softener from Lowes and long story short it had be returned. At 8pm he drove with my husband to Lowe’s and brought his van and helped return broken softener and then get new one! He then came back to our house and installed it!! He was amazing! Just had him do a disposable and same amazing service!!!! Thank you!!!

Victoria Mccoy

a year ago

Chad and Zach arrived early, finished the job early, and did a great job consulting with me on ways to keep costs in budget for my new water softener installation. Excellent customer service from first call to new equipment installed!

Eric Elmore

7 years ago

I place a premium on quality service and trustworthy help. Indy Water has an honest approach to providing superior service. They don't try to take advantage of you.

I've worked with Indy Water on multiple occasions. The first time was when we had frozen pipes, and Indy Water was here within 24 hours to help. We had no idea where the frozen pipe was in the house. It was quickly found and fixed. The second time was when we were remodeling a bathroom and Indy Water installed new facets and a shower kit. The most recent time was when we had a leak and Indy Water was here within a couple of hours.

They are timely to respond, trustworthy, and do the job right the first time. I've recommended Indy Water to friends and family, and I recommend it to you.

Darlene Metzger

7 years ago

Indy Water Heater and Softener does honest, high-quality, and prompt work! We're having Danny install a bathroom in our basement, and set up for a water softener. He also came on moment's notice when our basement flooded to replace our sump pump! Very highly recommended!!

katie likins

4 years ago

Danny has been to our residence twice now. He is on time, friendly, and professional at the same time. It’s hard to find that. The first time they replaced the water softener, and the second time they replaced the water heater. The prices have been very reasonable. The next time we need plumbing services we will be calling Indy Water Heater. Thanks, guys!

Gina Chang

4 years ago

As long as I'm in Indy, these will be my go to guys for anything water related. They installed a water heater, faucet and drain in 1 day. Quality service with honest feedback. Danny and Dominick are straight forward and don't try to sell you things or services you don't need. Their professionalism is incomparable. You can tell they really care about their customers and their homes which is refreshing. I am so glad I called Indy Water Heater and Softener first!

Jay Moan

a year ago

Danny and his team Rhonda and Domick that work on my issues did an amazing job. It is nice to work with a local business that will assist with our immediate needs that make sense and not try to high pressure sell us on expensive not needed add ons. They are a great value and would highly recommend them.

Jonathan Ward

5 years ago

Danny did a phenomenal job. Did the jobs i need with great service and even came in under his original estimate. Great guy with a great business. I will be using him again any time i need plumbing done in the future. Can't say enough good things.

Mike V

7 years ago

Danny came to the house on a below 0 day in mid-January to give me an estimate for some work in the kitchen. Only by coincidence, I had frozen pipes to my washer that morning. Danny spent two hours in my crawl space getting the pipes unfrozen and then covered my crawl space vents with foam insulation to prevent re-freezing. A couple of weeks later he came back and installed a new kitchen sink, faucet, and disposal. Great work and very good at explaining details.

Jack Stephenson

2 years ago

My water heater went out late on a Saturday night, so on Sunday, I left a communication with them on their web site. They called me shortly after they opened on Monday morning. Were here by 1000, and determined that I needed a new water heater. They went to pick it up and came right back and got it installed.
I was very please with their responsiveness and was lucky they had someone available to help me out. Gerald and Vernon talked to me about how to properly maintain the water heater and maybe this one will last longer.
I HIGHLY RECOMMEND INDY WATER HEATER and SOFTENER

Albert Torres

3 years ago

We moved in our home in March of 2019 and started to notice that we had a water leak with our upstairs bathroom but only noticed after a spot appeared on our downstairs ceiling. Danny and Michael completed a thorough inspection and was able to find the source of our leak. What impressed my wife and I was that they wanted to replicate the leak since it was our boys bathroom and they tend to splash and make a mess so it was hard to tell if it was them or an actual leak. After determining where the leak was coming from it was a quickly fixed. After a couple weeks we had another issue arise and again we called and they responded very quickly and efficiently to repair. Now we are noticing that our master bath is presenting the same issues and I'm about to call them again.

Megan Martz

8 years ago

I recently had a broken drain line leak from my condo unit into the unit below. Indy Water Heater and Softener responded same-day to the request for service, and was willing to be flexible with the lower unit tenant's schedule to complete the repairs. Danny assessed the problem and was able to fix it that day, while being mindful to keep costs reasonable. After the necessary repairs were completed, he made sure to stay and double check that everything was draining properly without additional leakage. He then followed up a couple days later to make sure there were no further issues with the work. I would highly recommend Indy Water Heater and Softener.

Beth McCully

8 years ago

Of course this had to happen on a Saturday! But Danny took really good care of me. He changed his plans at the last minute to help me with the incompetent moving/instillation crew that wasn't able to install my new washer and dryer. It only took him minutes to solve the problem. What a relief! And because I'm a senior citizen and a retired teacher he even gave me a great discount! Thank you again Danny not only for the efficient way you handled the problem, but also for the kind and professional way that you did it.

Ben Hermann

8 years ago

Danny did a great job replacing my water heater. He was very prompt, asked questions to see exactly what I needed and got the job done at a reasonable price. I'll definitely use him again if the need arises.

Christine Ryan

4 years ago

I highly recommend IWHAS, and we will definitely call them again next time we need a plumber. Danny and Dominick installed a new sump pump and backup in our house recently. Very courteous, prompt, and reasonably priced. They explained everything to me and made sure I understood the backup pump maintenance. Last night we discovered some water on our floor around the pump. Dominick was back at my house within a couple hours of my calling to report the problem. After a very thorough inspection he figured out the culprit was a nearby window; the water had run down the wall and then towards the pump due to the slope of the floor. We just assumed it was the pump because it had so recently been replaced. Dominick couldn't have been nicer about it, and we weren't charged anything for the time even though it had nothing to do with the pump. I so appreciate the kindness and above-and-beyond service!

Amber Huff

a year ago

I can't say enough great things about Jim at Indy Water Heater and Softener. He was prompt, courteous, knowledgeable, and called before he came out. And actually showed up at the time he said he would, which is very important to me for my job/meetings. My dog even liked him and that's really saying something! :)
I will definitely have Jim come out for any plumbing needs and recommend him to everyone. Also, the office staff was so friendly and got me taken care of immediately. Such a refreshing experience. Thank you!!!

Jeff Rodgers

5 years ago

Had a leaky shower head and Danny and Dominique just fixed the leak and installed new shutoff valves for a very fair price. A competitor quoted a ton more for not doing as much. These guys were clean and organized. We now have a trusted crew to call for our plumbing needs.

Sue

6 years ago

Danny replaced my water heater in no time for a fair and reasonable fee. He showed up when he said he would and the new water heater was installed neatly and professionally. I highly recommend Indy Water Heater and Softener!

Lisa Vest

2 years ago

I have used Indy Water Heater and Softner for years and will continue to use them. They are very professional and I have never had any problems with the work they have preformed. My father had a leak under his kitchen sink and they came out and fixed the leak very quickly.

Tobias Miller

2 years ago

Vernon and Chad represented Indy Water Heater and Softener very well. They exhibited great service and professionalism. These two men did a fantastic job and explained the new water system to my wife and I in terms that related to both of us. If you are in need of any plumbing services wither great, small, scheduled or emergent this is the company you must call on . There is no need to look for any other pluming needs than Indy Water heater and softener

Cijaye Mullen

2 years ago

Came out to a leaking water heater on Friday afternoon. Indy Water Heater was able to get someone out that afternoon by 5pm. Office staff and onsite technicians were professional and pleasant. All work was completed and cleaned up like they were never there, other than a new water heater in my garage! Would highly recommend!

Dana Scheer

5 years ago

Better than great experience with Indy Water Heater & Softener! I was referred to this company and am now referring IWHS to all my friends. Arrived on time and calmly explained a solution, which included accurate timeframe and estimate. I feel confident that the repair was necessary and completely properly. Friendly, respectful and informative with extremely reasonable pricing. Did I mention that he took my call even though it was midnight & it was his day off? Much appreciated. Thanks, Danny, for all of your help

Nicole Amonette

7 years ago

Danny came to our house on a Sunday within a couple hours of our call, and left us with a brand new impeccably installed water heater around 3 hours later. Super helpful, reasonably priced (esp. for a Sunday!), professional and kind. Highly recommend!

Rachael Jones

4 years ago

Indy Water Heater and Softner company provided quality and reliable service. We recently moved to this area, and the home we moved into needed a variety of work from different contractors. Indy has been the most reliable and professional. They communicated about when they were available and showed up at their earliest convenience. They did exactly what they said they were going to do. We were impressed with the quality of work provided and their integrity to do the job right. Thank you Indy for your professionalism and your quality service!

Brandon Furge

7 years ago

Danny came out to a house that I recently just purchased after another plummer failed to fix the issues in the house. I was EXTREMELY pleased with the work, professionalism, and great customer service he provided. He went above and beyond to help me understand my new house and fixed all the issues that i needed fixing. Even found more issues that I was not aware of and fix those as well. He even called me the following day to check on if there was any further issues. I would HIGHLY recommend him to anyone. He will be on my speed dial if i need any further work to my house. Also support him and his small business! He is great!

Melody Foxx

6 years ago

Quick, honest, and caring! Woke up Monday to a sump pump on the brink of failure, called Danny to see if he would be able to assist. He was able to come out the very next morning and replace my bottom of the line pump with a much better grade pump and check valve.

He explained everything he was doing, why he was doing it, and made certain I understood. He tested the system, showed me how it functioned, and went the extra mile without the extra charge. I will be recommending him to my friends and networking contacts from now on!

Steve Samuel

6 years ago

Danny installed a new hot water heater the day after we called him. He communicated what needed to be done in detail and the price then completed the work. He was extremely responsive after the install as well, following up to ensure it worked properly and I knew the in's and out's of maintenance.

Patrick Beymer

2 years ago

I’ve had the luxury of dealing with Indy Water Heater and Softener several times! Although it’s never fun to have a plumbing problem, their staff is immediately attentive to your needs—from the office staff to the plumbers on-site, they make you feel home at your home and go above and beyond explaining not only what they are doing but also what you can do to fix it yourself the next time. Best service around Indy! A Big thanks!

Amber Powers

6 years ago

Indy Water Heater and Softener was recommended to me by a relative that's worked with them and WOW! We had a list of things to fix on our home inspection list. He came in right away and go to work. He was done in less than two hours and his rates were very reasonable. AND they got to me within an hour of my initial phone call. If that's not service, I don't know what is. Thank you, thank you, thank you!!!

F. Adam Catron

7 years ago

Danny is the most knowledgeable contractor I have come across in a long time. His customer service is exceptional and as a real estate professional who relies on good quality contractors to refer clients to, I have never had a single client say anything other than he was excellent!

Erin H

11 months ago

This business is top notch! Not only did they arrive on-time, they arrived early. Danny was respectful, clean and honest with the estimate. Would use again and recommend to friends!

Trevor Wilson

7 years ago

Danny and his team were quick to return my call, prompt, and extremely knowledgeable. They were quick to diagnose my issues, offer me choices, and make a quality repair. The price was more than fair and they didn't leave a mess. What more could you ask for?

kemmon jones

3 years ago

I came home to a breaking pipe connection under my kitchen sink. I called close to five not knowing what to expect. They arrived very quickly, the work was great, and the price was very fair. I will be using indy water heater & softener again.

Storage Place

7 years ago

A man named Danny from this company has installed a water heater as well as other needs and done just a super job. That is why we have continued to rely on their service. This company seems to be right on target, we have been given our options and given information that I've not found with other contractors & companies. I would highly recommend this company. Neill, A Storage Place

nikki barnes

2 years ago

These gentlemen have done quite a bit of work for us throughout the past several years and we couldn’t be happier. It’s nice to have someone to call that you can trust! Quality products with great warranties. Responsive, dependable, locally owned and fair!

Matt Covele

2 years ago

A+ job! Vernon went above and beyond - not only repairing our water heater but sticking around to fix a sink. He was polite, professional, and knowledgable. HIghly recommend.

April Warner

3 years ago

I have an American water heater that was installed in August. It is now leaking from the tank. Danny Gerald will not stand behind the product and I wasn't informed re the 90 day only warranty. I do not want this brand, American since it is a poor brand. Now, I am out for the water heater, the install and having to replace it on my own. Not happy!

Brandon Brackett

7 years ago

I recently purchased a home in Meridian Kessler. During the final stages of the purchase we had some last minute plumbing issues that almost de-railed the closing. Danny came out to the house and worked really hard on solving the problem and making it easy for us to walk in to our new home knowing it was fixed right.

If that wasn't enough we had a booked family vacation that was already planned a few days after our closing. The night before we left some separate issues arose. I immediately new who to call. Danny came out and worked with me while i was 100's of miles away to troubleshoot and fix the problems.

5 stars and 2 thumbs up to Danny! Highly recommended.

Roberta Lilien

4 years ago

These guys rock!!!! I had a raw sewage smell that a few other plumbers couldn’t find nor resolve. Danny did a great job at resolving the problem and actually brought to my attention other problems that I had and repaired them as well. I would absolutely recommend this company without hesitation.

Kristine Towns

5 years ago

Danny and Dominic were prompt and very polite. Also, the receptionist at the business did a great job assessing my needs. They were such a huge help to my family, and I would recommend their services to anyone. I really appreciated their help!!!

Andrew Wylie

8 years ago

They were very knowledgeable and helpful. They did an excellent job replacing the hose bibs at our house and I would definitely recommend them to family and friends. We called them and they made it a priority to come out and make sure it was done right. We were very satisfied with their service.

Kelly Price

6 years ago

Danny was prompt, professional, courteous and his quote for a new water heater was very competitive. We are very pleased w/ his service and am thankful I gave him a call!

Margaret Reid

a year ago

Chad was able to fix our toliet in a timely and professional manner. Highly recommend and repair is guaranteed for 90 days too.

Bill McComb

3 years ago

Dominic worked late to install a pedestal sink that replaced a sink and cabinet. Very cooperative and conscientious in his work. This is the second home where we have used Indy Water Heater. Will definitely use them in the future.

Shawn Dyer

4 years ago

Called Indy water heater and softener when my water heater went out and the lady was nice and honest said he was booked today but would call him to see if he could make it happen since I had little ones. She called back with in 5 min and said he could make it but it would be later around 5-6pm. The honesty is what sold me. He showed up at 6 was in and out took the old one and all.
You other plumbers should step your hustle up. Everyone else was trying to send someone to “look at it “and said that it would be a couple days before the new one could get put in. THANK YOU!!

David Angel

7 years ago

Danny not only met but he exceeded our expectations.
Very friendly and professional.
He helped us out of a real jam at reasonable rate in a timely manner. Highly recommended.

Christopher “Kalrune” Stokes-Pham

5 years ago

Had IWHAS install a water softener in our new house and they did an excellent job. Danny is very knowledgeable and honest in the quote process.

Clinton Beck

4 years ago

I called these guys after I had a problem where I accidentally broke one of my valves in my bathroom. Not only were these guys ahead of time, they did excellent work and did it very quickly. Super friendly and the prices were great too. Can't recommend them enough.

Lisa Buchanan

5 years ago

I would highly recommend Indy Water Heater Softener. Danny and his crew did a fantastic job replacing our plumbing. They were on time both days and called to let me know how far out they were. Can't say enough good things about the job they did. I would use them again without hesitation!

Google User

7 years ago

Indy Water Heater and Softener is the best plumbing company in Indianapolis and the surrounding areas. Mr. Gerald and his team are professional and courtous. Their prices are fair and competitive. Best company I have used.

Nathan Ferguson

8 years ago

Indy water heater and softner(Danny) is a great plumbing company. Extremely knowledgeable and very courteous. I highly recommend him!

Adrienne Alexander

2 years ago

Chad did an amazing job, he was friendly, quick and efficient. They worked with me all the way from Texas on my home repair. If I could give 6 stars I would.

Adrienne

Randy Weitzel

6 years ago

Outstanding customer service every time I've needed help. Including a middle of the night call where Danny talked me through a repair myself and didn't charge anything.

You CANNOT find better people for your project.

diane moon

2 years ago

Professional, reasonable, and reliable. Jim and Chad came out when expected, took care of the problem, and cleaned up afterwards. I highly recommend them for any plumbing need.

Michele Buoscio

4 years ago

If you are need of an honest reliable company- this is the one! Danny came to the rescue when the basement flooded in my home due to 2 faulty sump pumps. Not only did he come after hours, he told me that I needed to get someone ASAP to get the basement dried (and helped me do that). My husband was out of town and I had no clue what to do. I never give reviews but I'm always reading them- so I thought it was time for me to share a good experience that may help someone else. The world needs more companies like this! ❤️

Eric Stewart

8 years ago

Danny was very professional and did a great job adjusting when additional plumbing problems arose. He even took the time to fix another lingering issue in the bathroom while there.

Sherri Echard

5 years ago

We just moved into an old house and had what I called the creepy room others called it the well house. We had to gut it and redo everything which included reinstall the pressure tank, water softener and re run the water lines.
I got ahold of a plumber who was to busy to do it when we needed it done. However he did give me Danny’s number at Indy Water Heater and Softner and he only had good things to say about him.
I called Danny and he came out the same day to give me a quote and we scheduled the time and date.
The day the work was done he called when he was on his way and arrived ready to go!
Danny is very personal and professional at the same time. One thing that is hard to find is an HONEST person, well I found 1 that day. I had 2 ideas that I ran by him and instead of saying ‘sure we can do that and it will cost however much’ he said ‘we can do that but...’ then went on to explain why I shouldn’t.
I will always call Danny for any water needs that I have and HIGHLY RECOMMEND everyone else do too!!!

Thank You Danny

Mike Masterson

6 years ago

I can not express enough the Excellent Work that Danny did for me.. I received him as a reference and am pleased that I did.. He was able to complete all work that I needed done and was extremely prompt and professional in his completion.. I would and have highly recommended high for work to others that I know..

David Cutsinger

2 years ago

Put in a new tankless water heater, replacing an traditional tank. They showed up on time worked straight through and finished earlier than expected. Pricing was exactly what they quoted. Everything works great and they cleaned up after. Highly recommend.

Chris French

8 years ago

Prompt and trustworthy service. Did a great job at a competitive rate. Was friendly, professional, and left with the job done and everything clean. My go to guy for all plumbing needs.

The Thewz Effect

7 years ago

What can I say? They were pretty awesome in my opinion, which this is about my opinion.

The service was A+, the price was reasonable and competitive, and since it was a big project they went above and beyond to ensure that I maximize every dollar that I spent.

This is a company that I will use again if needed and I will definitely refer to others.

Chelsea Roth

3 years ago

Dominick did a great job troubleshooting a drainage issue in our older home. Thorough, professional, and knowledgeable. Highly recommend!

Chris Seymour

a year ago

Jim was outstanding! Worked super hard for us. Very knowledgeable, great communication, excellent pricing. Highly recommend.

Rachel Stiffler

5 years ago

Danny has been wonderful to us! He's come in and saved the day! Replaced faucets. Found my water problems solved! Thank you!

Rochelle Engelby

6 years ago

Danny is a very reliable and knowledgeable plumber. He does quality work and he cares about his clients.

Mandy Rich

5 years ago

Super professional and knowledgeable. I called due to a leaking toilet, squeezed me in next day - very reasonably priced with a guarantee! Will definitely use again.

Donna Martin

6 years ago

Danny provided excellent service! Accommodating, informative, and polite. Arrived at scheduled time and called next day to make sure everything was ok. I would highly recommend him.

Ronnie Kwiatkowski

6 years ago

I had a busted pipe and called for help. Within no time Danny was out and our busted pipe was replaced for a price that was more than fair. I highly recommend this company.

Mary Anne Rooney

6 years ago

Danny is very knowledgeable and conscientious. I would not hesitate to have him come back if/when I have future plumbing needs.

Gloria Pearson

6 years ago

Danny is willing to go above and beyond to make sure that the job is done completely and effectively. He is honest and ethical & I appreciate him.

Eric Proctor

4 years ago

I won’t use anyone else...period. Have used at two homes to replace/install water heaters, water softener and whole house water filter. They are the best!