Best Repair And Maintenance in Indianapolis IN

It's not every vendor you take the time to write a positive review, but Hope plumbing deserves to be recognized for excellence. Thane and Ryan did an outstanding job with my water heater installation and it was not an easy job due to the age of my home. Thane is a passionate plumber and his communication skills and positive attitude makes him trustworthy. Ryan worked with me to resolve problems in a kind and caring way. Further, the day after the completion of my service I received a follow up courtesy call from the office.

We live in a 96-year-old house with a clay tile sewer line about 13 feet below ground and 110 feet long. The Saturday after our 2021 family Thanksgiving our line gave out, backup into the house and filled with sand in certain sections. The house was unusable, and we had to move out. I talked with many vendors and settled on Pristine. Ron (Pristine owner) was experienced, knowledgeable, and honest. He took me through the details of the project, estimated time frame, and the issues that would likely surface. The price was reasonable and fair. During the project, Pristine communicated clearly and often letting us know when workers would be on site and when they would not. They also let us know the names of the workers coming each day. Most days, for our project, Pristine sent Mike and Stephen. I want to say a few words about these two hard-working men. Mike and Steve were committed, diligent, and most admirably, took pride in what they were doing. They were experienced, confident, and efficient and worked as if they had done this type of repair a thousand times. This gave my wife and I the reassurance we needed during this disruptive time. I highly recommend Pristine and would hire them again in a heat beat. Thak you for fixing our sewer line!

Friendly, on time and very helpful.

Great company! Used them for multiple projects around the house. Quoted a water heater install for half the price of the contractor the big box store sent out. Answered all the questions I had and were in and out. Only plumbers I’ll use.

Awesome service! Mike came out to replace our water heater the same day ours went out and was very quick, professional, and helpful...not mention very reasonably priced. Will definitely recommend to anyone needing plumbing help.

Found my old water heater leaking onto the garage floor around 9am, they had a new one fully installed by the time I finished lunch. David and Jerel were very professional and efficient. Very much appreciated, highly recommend!

Mr. Rooter is the rock star of plumbing companies in my book. I recently had a situation where after being away for a few days, I came home to standing water in my finished basement. You can imagine the stress levels in our home went thru the roof. It was a Sunday evening, and we were just sure we would have to wait a couple days to get our problem resolved.

Not with Mr. Rooter. They dispatched an expert out to the house right away- who immediately diagnosed the problem, and put into action a comprehensive plan to not only stop the water leak, but to correct the problem for good.

They were fantastic- great to work with- very professional, neat, courteous, and really bailed us out of a jam.

I highly recommend them.
Ray Hilbert

Our technician was prompt & professional. Though he couldn’t fully diagnose our plumbing issue, he did as much as he could and put in an order for another type of technician to come do more to diagnose & treat the issue(s).

quality plumbing from quality people!!

Dennis did a great job installing our new toilets.

Have to go with 5 stars for Steg Plumbing. I recently moved into a new house and had a lot of construction work done inside and out. Nearly 2 months of different contractors coming in and out so I needed tight scheduling, flexibility, fair pricing and quality work. This was especially true with my plumbing needs because this is an older house with a crawl space and I needed a company that was experienced in everything from finding and fixing leaks, to running gas lines, water lines, installing/fixing sinks, etc.. Every time I called Steg Plumbing I did not have to worry about anything. I enjoyed dealing with their whole staff from Dawn in the main office and a special shout out to technician Rick Cummings.

Rick Wilson and Matt Mooney very professional..wore masks..shoe covers..give layman's terminology..give financial choices..cost comparisons. I purchased service plan..did 18 months interest free pays and my repairs will be completed May 14. Will review upon completion. Happy with completion..did not use finance company. Recommend very professional company and it's employees.

Super thorough and professional.

James did a great job! He was prompt, professional, friendly, and gave us a great deal on our services! He made us feel like valued and respected customers. We will definitely be loyal Service Plus customers!

Corey and Jazmine are awesome. I will be calling them for every job I need their help with in the future!!

David was friendly and efficient. Truly professional ! Thanks B&W.

My experience working with the lead Plumber Scott has been fantastic! I refer them to everyone.

My mother-in-law contacted this company to fix a leaking gas line in her home. Plumber (Bryce) came out in timely manner and checked on the status of their lines. After finding 11 leaks near fittings it was recommended to replace the old gas line. At this point everything seemed good and then came the quote. This company wanted roughly $3800 to replace by their estimate; 50ft of line from the meter through a drop down ceiling with easy access to two appliances. Making the job cost a whopping $75 a foot! At this point I got involved as it was clear they were taking advantage of her given the time of year (New Years) and the cold temperature. Having worked in construction for many years, I asked Bryce why this relatively simple job was going to cost so much. After some back and forth he became defensive and hung up on me. I advised my mother-in-law to pay for the work they had done and never talk to this company again. She made an appointment with another more reputable company and they quoted her $980($20 a ft) to do the same work! Now tell me where the $2800+ difference comes in besides this company seeking to take advantage of a women in a bad situation. It's practices like this that give this industry a bad name and I would be ashamed to be associated with this company in any way. Always get second opinions on work and watch out for companies like this they prey on peoples trust.
UPDATE: Was contacted by the company manager, they apologized for what happened and stated that the above tech had been let go due to past transgressions of a similar nature. Additionally they waived the service fee she had been charged for that techs works. I appreciate the manager taking the time to try and make this right and reaching out to her. Updated rating based on these actions.

Excellent employees

We had them come out and quote wet jetting our sewers. We've had to replace our floors twice because of overflowing sewers. Scott was terrific when he used the camera to look in the sewers and explain what we were looking at. Scott is having the other team come back to wet jet towards the street and revise what they wet jetted towards the house. I am not sure why both sides weren't done to begin with. We are still in the middle of this process. It is a little inconvenient to have to have them come out twice for they could have done once.