Description

We believe that if you’re going to be a successful plumbing business you need two things. One is excellent customer service. The other is client referrals. Our goal is to provide the first one in order to make the second one happen.

SERVICES

Drain cleaning, Faucet installation, Faucet repair, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Commercial Heaters, Filtration System, Full-Service Plumbing, Home Water Filtration, Ice Maker Line Repair, Maintenance Services, New Water Softener, Plumbing Business, Plumbing Needs, Purification Systems, Repair Sump Pump, Repair Water Pressure, Residential Drain Cleaning & Repair, Same-Day Service, Service Call, Slab Leak Repair, Toilets Water Line, Water Damage, Water Filtration And Purification, Water Filtration Installation, Water Pressure Booster, Water Softener Installation, Water Treatment,

Reviews

vance elgan

4 weeks ago

Adam and Brandon are professional in every aspect. On time, kind and courteous and I am so pleased to have used them for both my hybrid water heater installation as well as a new water softner system.
I am Grateful for their service and would highly recommend these guys to my friends and family

Stacy Stocker

3 months ago

I received recommendations from a neighbor to call Grateful Plumber when my water heater was failing again. I was having some medical issues and knew I couldn’t deal with much more. I was so glad I phoned Grateful Plumber for expert advice. They were quick to put me at ease and they corrected the plumbing problems I had been dealing with for so long. My new water heater works better than the last one ever did and the pipes they repaired are solid and not sagging anymore from the previous poor install. My garden hose had been stuck on the spigot for 2 years and they repaired that too. Fast, smart and not a bad price.

Jenifer Holmes

5 months ago

I would let these guys fix my grandma’s plumbing!!! ?
Recently had to call them during a remodeling project. Super quick response time. Got a text 10 min before they arrived, at exactly when they promised. Quickly diagnosed the issue, quoted me the price to fix (which was very reasonable) and finished the job faster than I expected. I would most definitely recommend this business as I will be using them if ever needed in the future.

Amy Upp

a week ago

Grateful Plumber is quick to find the problem and fix it. They are priced right, which is hard to find. I trust they will do good work and communicate very well. I am very pleased with their work. I continue to use them for all my plumbing needs! thank you :)

Rebecca Opperman

2 months ago

Had a leak in my Toliet tank.

Called Grateful Plumber.

Came out earlier than scheduled (excellent).

Professional service and they made the repair quickly.

Reasonable price too.

Recommend this company.

Connie Yarrell

4 months ago

My husband and I needed our Garbage Disposal replaced and Drain Cleaning service. This duo team of Father and Son did an Awesome job. They arrive on time punctual, professional and met all our needs. Very reasonable with pricing $$ compared to other Plumming Companies. We will definitely be calling upon them again in the near future.

David McAllister

3 months ago

Was able to get to job quickly and called ahead to let me know they were on the way. Otherwise review would be a 1 star. However failed to inform it was 229 an hour until the they arrived and started acessing. I assume that was the 2 man charge when this should have and could have been a one man job. Was also a 329 dollar flush which only took 30 min so was more than their hourly charge for something very simple. Combined 3 hour repair was 797 dollars and only a 10 dollar part at most. That is half the cost of just buying a new water heater. I do feel the prices were outrageous. I'm not sure why I was charged 329 dollars for the flush unless that is all they were doing then I understand trip fee gets included otherwise it should have been standard hourly rate at 229.00 which still is high. Lesson learned.

Akw

3 months ago

I’ve never received such poor service. Besides the faucet dripping after a supposedly new one was installed, the owner then insisting it’s normal and they’ll charge me another $49 to come out again if he thinks nothing is wrong, a couple days later I noticed numerous scratches in the wood laminate flooring in front of the rug in front of the sink. I don’t know what they did but clearly you cannot trust these guys in your home. Apparently putting something down to protect the floor was too much trouble for them. They clearly don’t care and only give good service to certain people. They only offer a 30 day guarantee on their own work but tell me delta offers a lifetime warranty on the faucet. Conveniently they took the box the faucet came in and any warranty information with them. The receipt they sent shows only one price for everything, $359. No company accepts that as proof of purchase. They were here for 30 minutes and only did damage.

Patty Buckingham

3 months ago

Grateful Plumber was referred by a friend to hook up a water softner. Softner was hooked up in no time, but was then informed there was a leak in an o-ring and needed replaced. Very disappointed they didn't offer to assit with leak and I will now have to contact another plumber and pay for another service call to make the water softner operable. Feel like it was a waste of money since the full job wasn't completed.

Drew T

2 months ago

Great company! Used them for multiple projects around the house. Quoted a water heater install for half the price of the contractor the big box store sent out. Answered all the questions I had and were in and out. Only plumbers I’ll use.

Greg Herrell

2 months ago

Grateful Plumber does excellent work. He answers the phone when you call, and shows up when he says he will. Highly recommended.

SceneInIndina

5 months ago

I love when a business delivers. Grateful Plumber sent a text that they were on their way, arrived on time and most importantly had the skill and tools to complete the job within the time quoted, even with the addition of the shut off valve replacement . They cleaned up after themselves.

P Day

6 months ago

Adam and Brett came by to reset a toilet and give me price quotes for a water softener. I had a different company out the prior day. They were honest and told me that half of the things didn’t need to be fixed and provided an affordable price for the needed repairs. It’s so hard to find an honest company and I will call them every time for all future plumbing needs!

Brian Lohsl

7 months ago

We had a leak from our faucet and they were able to quickly install a new one. They had a day-of cancellation and were able to get us taken care of a week earlier than planned. I will absolutely be recommending them to my friends and family!

Sheree Koester

6 months ago

Faucet was installed in February and since then the handle has come off twice. Each time I have called and they came out the next day to fix. However, I would prefer if the product didn't break so easy.

Karen Reynolds

10 months ago

Grateful Plumbers arrived early and were very professional. We needed a jacuzzi tub faucet replaced and we were both very impressed with their knowledge. They were our second estimate and it came in at about half of the previous one. We Did use them for the repair and plan on using them for our irrigation system also.

Diane Kennedy

a year ago

Had them take out a dishwasher and install a new one. Honest and did a quick job (unlike Hope Plumbing which found three things they also needed to fix which Grateful Plumber said worked just fine or just needed tightened). Also I appreciated they didn't have a flat fee for coming out, and would give you the price for the service over the phone unlike many companies.

Marielyn Garrison

8 months ago

Brandon showed up on time and ready to work. He replaced the toilet in a very efficient manner and was very friendly and patient answering some of my questions. And best of all, he kept the work area clean. I will definitely refer them to my friends.

Steven Smith

a year ago

Replaced cloths washer valve connections. I received a quote for the job the same day I submitted a request and had an appointment (this was quick, easy and fair). Four days later the job was done with no hassle. Adam called and asked if they could arrive early and this was great. When they arrived Adam confirmed our agreed upon price and explained what they were going to do. This was helpful because the job was more involved than I originally thought and involved some customization due to the uniqueness of the valve box placement. Adam looked at some other work I need done and I received a quote the same day. Over all just a really good experience.

MyStickFigure

5 months ago

Showed up to three hours early and left my sink in better condition than when they arrived. 5 star service!

Sabina Wiekhorst

10 months ago

They were able to come out within an hour of my call. Very nice and finished within 30 minutes. I've used them twice and they've been great both times.

Claudia Bennett

9 months ago

Extremely pleased with the entire experience! Professional, pleasant, answered all questions, quick and clean. Most importantly an actual plumber answered the phone, able to answer all my questions. I highly recommend Grateful Plumber, and will use them again in the future!!

Jennifer Ferris

2 months ago

They were prompt and found the issue pretty quickly. Will use them again.

Ross Estabrook

a year ago

Actually showed up early, but text to notify that they are on the way. Done faster than estimated. On Time, fast, and neat...can't beat that! I have used Adam multiple times, he should be your go-to Plumber.

S S

a year ago

I had two separate plumbing issues occur during the night. Messages were sent out to multiple companies. Grateful was the first to respond and promptly arrived. Repair options were given which made things so so nice. Opposed to being told that there's this and it's gonna cost that. With no reservations I commend Grateful Plumber and happily advocate their services.

Jennifer Kelshaw

3 years ago

We have used Grateful Plumber previously and once again we were extremely pleased. You can’t beat the combination of the quality of service and price. We have used other plumbers in our home before and haven’t been satisfied. Your company has always left us completely satisfied. The speed at which you have responded to our needs as well as the speed of completing the job is amazing! We will definitely use you again and will also recommend you to the mom’s group I belong to.

Tammi Hunter

5 months ago

Gratful Plumming has done it again. I love this company. I will recommend it to everybody anyone I know. Great customer service dependable just excellent all the way around. Figured out the problem, fixed it within minutes.Thanks again Tammi

Alexandra Eads

a year ago

Grateful Plumber was very friendly, professional and I would recommend them without hesitation. Very reasonable as well. 5 Star rating from me!

Karen Meinen

9 months ago

Replaced water heater -same day. Finished in a few hours. Had another company come out 4 times and couldn’t figure it out. Very well done.

Ann Margaret Lewis

a year ago

Adam and company did a great job for us, even offered some options to save us some money. He also discovered a root cause that most might have missed. Great bunch of guys.

Chris S

a year ago

I had a clogged sewer line that I was hoping to get cleared. I was told it would be $400 just to remove the toilet and look in the pipe. I was also told in order to clear the blockage once they locate it they would have to install a new clean out for $3,000-$5,000, though they couldn't tell me a specific price. I had my toilet off before they even left my driveway and did it myself for for about 100$ with a Home Depot rental auger. I paid them 49$ for coming to talk to me. I found it hard to believe that a professional with high quality tools couldn't have cleared my line for less than $3,400-$5,400 when I did it myself my first try with a basic piece of rental equipment. I was very disappointed.

Bradley J. Johnson

4 months ago

Always fast and quick to respond to any problems you are having.

Brian and Lisa DeaKyne

5 years ago

Contacted Adam about a clogged sink in the morning, he was there by mid-afternoon and had the sink fixed and operational. I appreciate the same day service. Their fees are more than reasonable. I have and will continue to recommend Grateful Plumber.

Amanda M

3 years ago

Heads up if you don't have standard brands of equipment (what does that mean?!):
They showed up on time and are easy to reach, which is very much appreciated.

My issue was that a shower cartridge needed replaced; they said my shower faucet brand is not a standard brand (it's Pfister, which is very common, so I'm not sure why this is an issue!) , which meant they needed to get the part from a downtown warehouse as it wasn't on their truck.
My service was rated a Level 5 on their flat-rate pricing sheet because of that, and if I had a standard brand it would've been a Level 3, which was ~50% of the cost. I'm frustrated that I got charged nearly double which was mainly drive time; the actual diagnosis and repair was ~20 minutes out of the job; I'm in Broadripple, so not far from downtown or their offices which made that drive time very pricey. Quite frustrating.

Raymond Shoemaker

a year ago

The problem was that our powder room toilet was dripping into the basement. Adam identified the problem immediately as an incorrect sealing used to set the toilet. He corrected the problem using the correct sealing and the problem was solved.

Jamie Hill

4 years ago

Pros:
Prompt communicator
Quick to schedule you in

Cons:
High price ($563 to replace a sump pump)
No boot covers (it was raining that day and water also got on their boots from the basement that was then tracked through the house)

My sump pump went out on NYE (a great day for that to happen)! Grateful Plumbers was one of the suggested plumbers for Thumbtack. Adam answered the phone on New Year's Day and I was able to get scheduled in for the very next day. He was a couple of hours late, but had called me to let me know. The quote was pretty high (around $563), considering that I went to Menard's and was able to buy a sump pump for $150. I knew this ahead of time, but there was a $49 call fee for him to come out to the house, which would have been deducted from my total bill had he replaced the pump.

Betsy Smith

4 months ago

Adam and Brandon are thoughtful, courteous and skilled professionals.

Jesse Manao

a year ago

had them over for inspection to check on some of the water lines. however, different from other contractors, they looked like they did not want to be there. they did answer our questions but it came off just lazy, hurried, and rude. we had to pay $50 for this disappointing service while Roto-Rooter can do the same thing with better service for free.

Jason Damron

3 years ago

Ended up kicking him out of my house! Tried to tell me the professionals we previously had out that ran a motorized snake 50' into the drain didn't actually clean out the drain when I Watched them run the snake & it came out completely clean! Was very unprofessional, Rude, & arrogant! Then tried to charge me $50 for a service call when he hadn't said Anything about Any charges! Hired him through Nextdoor Neighborhood App & so there were No links or terms or prices listed Anywhere! VERY SHADY!!

Aaron Matlock

4 years ago

Arrived early for a same day appointment to replace a failed sump pump. Went over all the options and then did the agreed upon work quickly and cleanly. Prices are fair.

Doug Straka

4 years ago

I emailed three plumbers for a price quote. I received a call back, estimate, ETA for the appointment time, and they fixed my issue, all before the other two plumbers contacted me. I would recommend them.

Scott Perry

a year ago

I have Adam out every year to clean out the main waste line.
He’s also installed out water heater.
Next will be new shower valve & spigot. ✌️

Karen Partlow

8 months ago

Will be doing work in a few days was very good at finding our problems and getting us set up to have work completed.

G. Michael Cook

3 years ago

Great job. They came the same day, were right on time, installed the faucet, cleaned up and were gone in less than an hour. Nice, professional guys.

John Jones

5 years ago

Had myself a long, strange poop last night. The aftermath caused a brown muddy river through my whole bathroom leaving a touch of brown. I'm so grateful that these guys were able to fix me up and roll away the poo.

Becky Adams

3 years ago

We have used Grateful Plumber in our home and our company has referred them to our customers. Very reliable, trustworthy company!!

Doug Lively

a year ago

I had them reseat 3 different toilets. Did a quick, quality job.

Jeff Surbey

3 years ago

Great same -day service from the guys at Grateful Plumber. Adam and Brandon were very professional and got the job done very timely!

Leah Kuharevicz

5 years ago

Adam was prompt, courteous, and did exactly what we needed. Scheduling was easy and I appreciated the text confirmation and reminders.

Dana Short

10 months ago

We have used this company several times. Excellent service

V McCullough

2 months ago

Down to earth good people!

Bull Rope Rc

2 years ago

They text me when they were on there way, showed up and were very personal and unfortunately could not help me with my issue but in the future I would use them again.