Best Drain Lines in Indianapolis IN

This is the third time I have used Hope Plumbing and am still very satisfied with their service. Jim C. arrived when he said he would, found the leak and because of the location estimated it may take a couple days to repair. He had it repaired much faster and corrected errors that the home builder had made when installing the pipes in 1996. Great job Jim.

We live in a 96-year-old house with a clay tile sewer line about 13 feet below ground and 110 feet long. The Saturday after our 2021 family Thanksgiving our line gave out, backup into the house and filled with sand in certain sections. The house was unusable, and we had to move out. I talked with many vendors and settled on Pristine. Ron (Pristine owner) was experienced, knowledgeable, and honest. He took me through the details of the project, estimated time frame, and the issues that would likely surface. The price was reasonable and fair. During the project, Pristine communicated clearly and often letting us know when workers would be on site and when they would not. They also let us know the names of the workers coming each day. Most days, for our project, Pristine sent Mike and Stephen. I want to say a few words about these two hard-working men. Mike and Steve were committed, diligent, and most admirably, took pride in what they were doing. They were experienced, confident, and efficient and worked as if they had done this type of repair a thousand times. This gave my wife and I the reassurance we needed during this disruptive time. I highly recommend Pristine and would hire them again in a heat beat. Thak you for fixing our sewer line!

Brian was great! Very professional and friendly. He carefully explained what he was doing and made sure I knew what it would cost before he started. He went above and beyond to make sure everything was perfect, even installing some bracing to make sure the problem would not return. That proves to me Benjamin Franklin is more concerned about doing the job right instead of fast. They will always be my first and only call when I need a plumber.

Excellent service from the initial phone call to the cleanup after the repairs. Josh was very thorough, professional, and courteous. I will definitely use Carter from now on for my plumbing needs.

We had to have a meter pit installed to replace an old line into the basement. Tim, Trevor, and team took great care in keeping our floors clean and our front yard as tidy as it could be given the circumstances. They were courteous and the new line looks great. We were very pleased with the work done, and would highly recommend!

The plumber, Jeremy, was excellent. He communicated with me well before coming, diagnosed quickly, got permission from my home warranty company, and then fixed the clog quickly. But best of all he cleaned up after himself! Very professional service!!

I had a plumbing emergency and a leak that went into the kitchen and living room, the gentleman that came in were extremely quick and professional. Miguel Compos, the project manager, went above and beyond to help. He did an amazing job explaining the problem and process going forward. Miguel was able to even explain the insurance claim process. He made a very stressful situation almost a pleasure to deal with! I would highly recommend.

To start, Ashlyn (so sorry if that's spelled wrong) who answered the phone was lovely! She has great customer service skills! First impressions are vital in determining whether I do business with a company. Then, John came out and did an estimate for plumbing in my crawl space. He was early, very nice and personable and explained what was needed. I will be having them do the repairs.
*Update- repairs are done! Ashlyn called to let me know John could come a bit early which was absolutely wonderful (the earlier the better, for me) John showed up promptly and got right to work and finished in a very timely manner! It can be stressful to need things like plumbing done in your home and these guys made the process a breeze!

Called about replacing an outdoor water spigot, quoted me a fantastic price, showed up within a few hours and knocked it out. Super nice guy, and very knowledgeable. Highly recommend !

Summer's Heating/ Plumbing and Air replaced my entire HVAC, sum pump, installed 3-bathroom faucets, installed a Halo air purifier and repaired and then ultimately replaced our gas water heater with a tank-less one. It was built on site. This was done over a year and a half period. The water heater developed a leak. They were quick in coming out to assess it and then repair the necessary part. Andrew, the technician, was very professional and explained what was going on well. Andrew was timely and asked several times if there was anything else he could help me with. That, for my husband and me, makes great customer service!

We had an outside faucet replaced and a toilet replaced. Very fair pricing and very good communication. Answered all my dumb girl questions lol!! Casey was amazing!!

Jeremy came by for a follow up to correct an issue that was discovered on a previous visit. He explained what he did and made sure it was done correctly. He was very professional.

Gordon Plumbing was able to figure out what two other companies couldn't. The plumber also advised me on how to how to prevent future issues. THANK YOU!!

I had a guy named william from this company come out. He did awesome! He was only there for about 5 minutes. I couldn’t seem to get my water to turn on. He came in and worked his magic and boom water! Lol He was great at explaining everything to me if i have any other issues i will definitely be using this company again! Thank you!

Brandon did a great job. Professional and problem solving. Also very clear about what needed to be done and why.

Austin was great!

Able to fit my client in within 24 hours! Professional, courteous and reasonably priced.

Great work.

Very patient and made sure we understood what we needed to do to keep the system running at a premium. We had lots of questions and he was very helpfut and patient with his explanations.

Service was good job well done.