Best Heater Maintenance in Indianapolis IN

Richard was great! The power went out the night he was supposed to do the job, so he came out first thing the next morning. He was personable and a good conversationalist (I know I can get chatty sometimes). Which I really appreciated. He was patient with my dogs and took the time to give them treats and “make friends” with them! Thank you for the spectacular service!

We have used Pristine several times in the last couple years and have always been appreciate of how straight-forward and honest the folks who've come to the house have been, along with the fact that they give several levels of options depending on the work to be performed.

Most recently, Ronnie came out to fix several issues with pipes off of our water heater after another company who we'd used in an emergency fell short and left us high and dry (pun intended). I learned that he's a service manager and doesn't normally make calls, but was out out today along with the owners to help the team catch up after a busy holiday weekend after drastically cold temps that caused lots of plumbing issues. This spoke volumes to me, especially given that they were able to come out day of, after another company did shoddy work and pushed us to the next day three times. This is an excellent example of leadership.

Overall, I highly recommend this local company who truly exemplify customer service. We'll never make the mistake of calling anyone else again!

Very professional courteous and good pricing

I received recommendations from a neighbor to call Grateful Plumber when my water heater was failing again. I was having some medical issues and knew I couldn’t deal with much more. I was so glad I phoned Grateful Plumber for expert advice. They were quick to put me at ease and they corrected the plumbing problems I had been dealing with for so long. My new water heater works better than the last one ever did and the pipes they repaired are solid and not sagging anymore from the previous poor install. My garden hose had been stuck on the spigot for 2 years and they repaired that too. Fast, smart and not a bad price.

John arrived on time, reviewed what was needed with me, worked quickly and efficiently, cleaned up along the way, leaving me very happy with the work done.

The technician Dominic was awesome. Took time to listen to my issues, answered my numerous questions without attitude or rushing me. Cleaned area after job completed. The company kept jn contact with until the technician arrived. Great job, great company.

Investigated sewer gas smell.

Kyle was fantastic and friendly. This is the second day we saw him and he is a hard worker and very kind.

Excellent same day service. Shane was our technician and the information and help he provided was super valuable. Highly recommend ACME and Shane.

Appreciated getting estimates and quotes over the phone and then having the work done quickly and near the estimate when not a firm quote. Appreciated Kyle doing some the small things to make things better (vs just the easiest and cheapest) in the long. And they have always shown up on time. Great service on all fronts.

Our water heater cracked open and Steg replaced it. The work was done quickly and they were honest about costs and options for replacement. They let me know when they were on their way with a text message and email with the workers picture and bio! Great work and great communication. I highly recommend them.

Jason was really knowledgeable and professional with a great sense of humor and he did a great job explaining the tankless water heater, thanks.

My experience with Godby was better than I expected...from speaking with Lexy who answered my call to the two technicians who showed up on time. Lexy made me feel comfortable in moving forward with positivity. The techs, both Tyree and Chris (trainee,), were both polite, neat in appearance, and very professional. They were also very respectful of my requests to wear a mask and protective covers over their shoes. Tyree's diagnosis was quick and painless as he explained to me the problem with my furnace. I appreciated his honesty because it was an easy fix and in today's business industry, it is sometimes hard to find people who treat you fairly. If they continue in their pursuit to conduct business in this manner, they have just gained a new customer for the long-term.

Zac was great. Very perfessional. Kept working in the rain. Never complained. Got the job done. I would suggest the guys get some kind of shelter . I felt bead for them. But like I said before. Just a great team . Explained everything to me.

We had a great experience. Corey was friendly, knowledgeable and fixed a repair previously done incorrectly to the correct way!

B&W went out of their way to help me and find a solution. They didn’t nickel and dime me. I love supporting local businesses that provide incredible service.

I had a leak under my kitchen sink and the sink wouldn't hold water. Big Frog came out bright and early. They found the source of the leak, fixed it, put in a new basket strainer and a new disposal. My cast iron sink needed an overhaul and BigFrog did it.

Aubrey came out and fix our toilet in the middle of the night. No after hours charge and a great price. Thanks 24-7 plumbing. I will be a customer for life.

I had been having drain problems with water backing up in my basement and had not had success with getting it resolved. I had purchased coverage on the sewer system and that company sent Gordon Plumbing today (Rudy, plumber extraordinaire :). He worked nearly all day to diagnose the problem and solve it, with many issues such as do exist in an old house. He even cleaned up afterward and took time to explain everything he did. I really appreciate Rudy and his level of service....thanks so much!

Zoe arrived in a very timely manner. She explained what was happening with our system. She was professional, informative, and very helpful.Would definitely request Zoe again.Thank you, Mrs. Wanda Nichols