Best Tank Water Heater Repair in Houston TX

They performed a total house re-pipe and I am so absolutely impressed with David and DJ, they were kind, they were on time, they were fair, they were knowledgable and professional. I had no worries. I could even leave the house gave them the key knowing full well that they are taking care of things. They worked so hard to get my house (with a very narrow and impossible attic) done, they didn't cut corners, and they explained every question that I had, making sure it was done right. I am going to recommend them to my entire family, and friends because they did such an excellent job for me and I rarely write reveiws. I recommend them highly, way beyond 5 stars

Customer service was great, but really disappointed they would take advantage of a customer with their pricing. They did well on their base services (camera services and high-pressure cleaning for our outdoor drain system). I should have stopped there. We found a broken sump pump we were previously unaware of, and they sold me on letting them fix it instead of using my trusted irrigation company.Their team said they could replace it for ~$2,500, which included $500-$600 of labor. After doing the work and paying them, I requested the specs for the pump. I called the distributor to get prices on the exact model just for peace of mind, The pump they installed was $375 before incremental shipping of $30.When I called their office manager to voice my concern, he said they actually paid ~$750 for the pump. I feel a service provider has a responsibility to seek the best deal for their customers and not just pass on unnecessary costs. Clearly paying almost double for equipment is not being responsible. But more importantly, they misled me by charging $2,500 after quoting ~$550 for labor and then installing a ~$750 pump. I’m all for a company making a profit. They absolutely should. But the profit is built into their labor rates (which were discussed) and a reasonable markup on equipment. This was not a reasonable markup. I was under the impression this was going to be a high-end sump pump.In hindsight, the signs of a bad deal were there. They were salivating to get me to sign an agreement for that “all-in” price. I expected to forge a long-term relationship. And I would have had I stopped after their base services. Instead, the experience left a bad taste in my mouth. The best service providers advise their customers properly while still making a reasonable profit. This team clearly did not operate like that. Because of this, I’m highly concerned they will take advantage of future customers - especially the unassuming, aged population.**Updated based on response from owner**You are incorrect. I do not have buyer’s remorse for the project overall. I was definitively going to fix the pump once it was determined to be down. I do have remorse using Nick’s Plumbing as the service provider though. The pump replacement could have easily been done by my trusted irrigation company for much less. I even said that’s who I was going to contact next. I shouldn’t have listened to your sales reps who intervened. I simply want to make future customers aware they should shop around before blindly using Nick’s.Also, Nick’s was not the third company to work on the system. And while I wanted the issue resolved, as any homeowner would, I in no way implied I had to get it resolved the next day. The Zoeller distributer I called asked me that day if I wanted to order directly from them. They said it would be shipped in 3-5 days. Nick’s easily could have saved me money and still made an exorbitant profit.I’m fine with your rebuttal, but don’t skew the facts. You were more interested in locking in a huge profit, and you did not put the customer’s interest first. Also, your response failed to address the ridiculous profit built into your “all-in” quote. The presumption was this would be a high end pump. It wasn’t. The technical term for this is profiteering. Not illegal. But it’s definitely unethical. Keep enjoying the predatory pricing practices at the expense of your customers. I choose to sleep with a clear conscience at night.

I recently hired GEI Plumbing Services and couldn't be happier with the results. The plumbers showed up on time and were well-trained in their craft. They fixed my plumbing problem in no time, and at a great price too! I would definitely recommend GEI Plumbing Services to anyone looking for a reliable and affordable plumbing service in Houston.

CJ and Kris at Blue Frog of West Houston focus on quality and value to their customers. As a supplier for Blue Frog, they challenge us to find quality, affordable plumbing solutions for their customers. It is a pleasure to do business with them.

Very friendly and professional. Great work. Quick and affordable.

The Technician was very knowledgeable, friendly and pleasant to have in my home.

I would highly recommend Bluefrog plumbing… their customer service was timely, their advice and recommendations were great, pricing was extremely competitive and the water heater install was perfect… professional on every level!

Greatest Plumbing company in all of Texas!! Great people, Great Service, Great Pricing!!

Nathan and his team did a terrific job re-piping my home with PEX and installing a tankless water heater. Now, we have consistent hot and cold water throughout the house with improved pressure.

Roto router should be proud to have an employee like Mr.Hindson. He asked what The problem was so I told him and he got started. He fixed the problem, cleaned up the work space.He was on time. He listened. And he installed my kitchen faucet with no problems. He was professional and understanding. He made my problem go away.Thank You Mr.Hindson for going that extra mile.Mrs. B. Hall

Great service. Easy to work with, fast, friendly, knowledgeable, and completed work in a timely manner.

Good reliable plumbing service in the Branson area.

Jose and Blake came out to repair our water heater. They had very good communication throughout. They were punctual and got the job done in a timely manner. Would recommend and use again.

Great service . Used them several times in the past and alway a pleasure working with . Profesional and prices are good. It’s not easy to find a good honest fair plumber but they proved themselves over and over again . Thx

I needed a hydrostatic test does quickly when I was in an option period on a home. Windell was able to come out quickly and complete the job.

Detailed quote, competitive price, explained steps and stayed on plan.

Amazing company. Water heaters were malfunctioning. Called and had a tech out within an hour. Problem was diagnosed and repairs made within another two hours. Phenomenal and unbelievable service. Probably the best experience I’ve ever had with a repair company. Would absolutely use again.

Excellent job. On time, on budget. They are not the cheapest but they do very good work.

Dan arrived on time. He was very friendly and professional. He explained in clear terms what he was going to do. The work was done in a timely manner. My wife and I were very pleased with the results.

The plumber was very knowledgeable and kind. He walked us through the entire process and took the time to show us what was needed to complete the entire plumbing project of installing a submeter to each home. This company was great and we have added them to our vendor list for any future needs on plumbing.