Best Residential Service Repair in Houston TX

They were very prompt, professional ,courteous and knowledgeable! Quickly fixed the problem! Will definitely use them again!

Customer service was great, but really disappointed they would take advantage of a customer with their pricing. They did well on their base services (camera services and high-pressure cleaning for our outdoor drain system). I should have stopped there. We found a broken sump pump we were previously unaware of, and they sold me on letting them fix it instead of using my trusted irrigation company.Their team said they could replace it for ~$2,500, which included $500-$600 of labor. After doing the work and paying them, I requested the specs for the pump. I called the distributor to get prices on the exact model just for peace of mind, The pump they installed was $375 before incremental shipping of $30.When I called their office manager to voice my concern, he said they actually paid ~$750 for the pump. I feel a service provider has a responsibility to seek the best deal for their customers and not just pass on unnecessary costs. Clearly paying almost double for equipment is not being responsible. But more importantly, they misled me by charging $2,500 after quoting ~$550 for labor and then installing a ~$750 pump. I’m all for a company making a profit. They absolutely should. But the profit is built into their labor rates (which were discussed) and a reasonable markup on equipment. This was not a reasonable markup. I was under the impression this was going to be a high-end sump pump.In hindsight, the signs of a bad deal were there. They were salivating to get me to sign an agreement for that “all-in” price. I expected to forge a long-term relationship. And I would have had I stopped after their base services. Instead, the experience left a bad taste in my mouth. The best service providers advise their customers properly while still making a reasonable profit. This team clearly did not operate like that. Because of this, I’m highly concerned they will take advantage of future customers - especially the unassuming, aged population.**Updated based on response from owner**You are incorrect. I do not have buyer’s remorse for the project overall. I was definitively going to fix the pump once it was determined to be down. I do have remorse using Nick’s Plumbing as the service provider though. The pump replacement could have easily been done by my trusted irrigation company for much less. I even said that’s who I was going to contact next. I shouldn’t have listened to your sales reps who intervened. I simply want to make future customers aware they should shop around before blindly using Nick’s.Also, Nick’s was not the third company to work on the system. And while I wanted the issue resolved, as any homeowner would, I in no way implied I had to get it resolved the next day. The Zoeller distributer I called asked me that day if I wanted to order directly from them. They said it would be shipped in 3-5 days. Nick’s easily could have saved me money and still made an exorbitant profit.I’m fine with your rebuttal, but don’t skew the facts. You were more interested in locking in a huge profit, and you did not put the customer’s interest first. Also, your response failed to address the ridiculous profit built into your “all-in” quote. The presumption was this would be a high end pump. It wasn’t. The technical term for this is profiteering. Not illegal. But it’s definitely unethical. Keep enjoying the predatory pricing practices at the expense of your customers. I choose to sleep with a clear conscience at night.

Replumbed two bathrooms and did a great job

Great solid on time service. Clear pricing and follow up with photographs of the problem areas Great technician. Will call them again if we have any other issues.

Great work. On time. Great service and communication throughout. Definitely recommended.

Great and fast service.

I would highly recommend Bluefrog plumbing… their customer service was timely, their advice and recommendations were great, pricing was extremely competitive and the water heater install was perfect… professional on every level!

James was professional and did a great job. He fixed everything in a timely manner and was very nice.

Great service! Very prompt, they go the extra mile to take care of you and pricing is fair. I have used them twice now and have been very happy both times.

When our plumbing emergency occurred, it couldn’t have been at a worse time- Late Night, Sunday, Fathers Day. Of the more than 8 “24-7” plumbers we tried contacting- TPP were the ONLY ones who answered! From start to finish- these guys killed it! Not only was he attentive & patient with my many questions. Very professional, efficient & thorough- and when all was said and done, I found the final bill to be more than reasonable!Their business card is now on our fridge & is there to say!

Redfin did a great job for me. They showed up in a timely manner, gave me a fair quote, and completed the work in a professional manner in the time promised. I would definitely use them again.

Great service and fairly priced!

Lindell discovered the issue with our shower immediately and gave me multiple solutions. Super friendly as well.

Did good quality work. Pleasant, patient, and professional technician that answered all questions. Will use the tram again.

I HAD JEREMY FROM KATY PLUMBING COME OVER AND LOOK AT THE PREVIOUS COMPANY HAD INSTALLED, ONE SO CALLED HARD WATER FILTER. JEREMY COULDN'T BELIEVE HOW CARELESS THEY INSTALLED THEIR SYSTEM AND NEITHER COULD I. IT WASN'T UP TO CODE, IT WAS ALL EXPOSED, THE CONNECTIONS TO AND FROM THE FILTER WERE LEAKING, IT WAS A MESS. SO JEREMY SPENT SOME TIME TELLING ME THE SYSTEMS THEY SELL, AND HOW THEY'RE INSTALLED. HE EVEN HAD PHOTOS OF THE JOBS HE'D DONE, HE EXPLAINED THAT THEY FOLLOW ELECTRICAL CODE, AS WELL AS OTHERS. HE EXPLAINED THAT THE PIPE SHOULD BE BURIED, AND AFTER JEREMY AND HIS ASSISTANT ROBERT HAD INSTALLED THE WATER FILTER AND WATER SOFTENER FILTER, IT LOOKED VERY PROMISING! JEREMY IS A JOURNEYMAN PLUMBER, I WAS A JOURNEYMAN ELECTRICIAN. WE BOTH WENT TO TRADE SCHOOL, AND IT REALLY SHOWED IN HIS WORK! I'LL NEVER USE ANY OTHER PLUMBING SERVICE, KATY PLUMBING DOES THE JOB RIGHT, ON TIME, AND THEY ARE MORE THAN WILLING TO ANSWER QUESTIONS OR DO MORE PROJECTS WHILE THEY'RE THERE! I HIGHLY RECOMMEND THEM, THEY'RE NOT CHEAP, BUT YOU DO GET WHAT YOU PAY FOR FROM KATY PLUMBING, GREAT SERVICE, AND THAT'S TRULY HARD TO FIND NOW DAYS!

I contacted them, pre-covid-19, to assist me with a residential home bathroom (update plumbing) and to relocate kitchen from one location to another (piping of new location of kitchen). I was informed that everything was complete and I could proceed with my renovation of the home. However, Covid-19 came along and I had to stop all construction at the home. After a year later, I started with the renovations once again. The city of Houston permitting informed me that the scope of the work being done needs to be permitted. I pleaded with Santiago Plumbing to please assist me with this task since I was falsely informed that the permits for rough inspection were completed. I have 3 months waiting for a response from them. I regret doing business with them. I was misinformed on the idea that they had done the permits and completed the job.

They provide quick, reliable services at a reasonable price.

Michah & Curtis came out to do a video inspection of our sewer system on our 1965 house. They showed up precisely on time, clearly explained the process, and allowed me to watch as they worked the camera through the system. Any questions I had were immediately and thoroughly answered, and they provided a detailed written report when they were done. I'm thoroughly impressed with their professionalism and would highly recommend TDT Plumbing to anyone else who is looking to maintain or repair the sewer lines in their home..

Great work by the David Hicks Master Plumber - very professional and highly qualified work performed.

At midnight of the second night of Winter Storm Uri (day 2 of no power or heat), I awoke to dripping on my face. Mere seconds after I moved my bed away from the dripping, half the ceiling in the room collapsed onto the floor. The dripping was now a firehose, flooding my house. Frantically, I pulled up All American Plumbing in my contacts and dialed the number and prayed, even knowing it was impossible anyone would be answering this late. Richard answered; he had been up since the early morning running from emergency to emergency, and had just gotten off a job. He was over in minutes and had everything stopped in under a minute. After he got everything in order, he came back a week later to replace all the damaged piping--when nobody in Texas had plumbing supplies, he sent for them from Arizona.He wasn't running from emergency to emergency 24/7 those 2 weeks because he needed the money, he did it because he knew how many people were relying on him to save their houses and couldn't let them down.