Best Door Open in Phoenix AZ

Louis was amazing. He was so helpful and so quick. He said it might take 40 mins and we got in in less than 10 minutes. Service was amazing. You were a life saver. Thank you so much.

I have been a returning customer here since way before I lived at my resident address in North Phoenix. I came a few times in the past when I lived up the road, which dated way back to 2014? Ever since my first great experience here I stopped going to ACE/ Walmart etc for my home keys/ padlock keys/ mailbox keys/ pool keys etc. The one time I came was when I first started coming back. After a foul instadent with the Walmart kiosk machine at chrstown I didn't care at this point about cost knowing the keys was cheaper than Walmart. So I went back to Downtown Locksmith! Since it was on my way home! Ever so often when I come in we will discuss how each other's day is going, and sometimes he even explains how the keys are usually better than anywhere else and trys to remind me every time I come in not go anywhere else like I did the one time. The older guy at the desk has great customer services, and I will keep coming back. I'll go as far as even having my friends and family ship there keys to be made here. Downtown Locksmith has great quality, great prices, And the customer service is better then anywhere I've been! I will be returning on Tuesday Feb 26 to get one more key made again! Keep up the great service guys!

Amazing!!! Super friendly super helpful! Was in and out in no time at all! If you need someone this is your guy!! Hopefully I never lock my keys in my car again but if I do I know exactly who i’m calling!!

Amazing service , quick, fast and friendly. Would recommend to all in need of a locksmith

He was quick and efficient and resolved all my lock issues.

Ryan was awesome appreciate the rescue! Thanks!

We've used Alcatraz for all our locksmith and door repair needs for over a decade and have NEVER been disappointed. They are professional, timely, and extremely helpful. In this day and age, having a company you can completely trust is so important - you can't go wrong with this one!

Great Customer service!

Fast friendly service! Would definitely recommend and use them again!
Thanks Brian.

The guy's a goofball but he does a really good job!

I was locked out and called at about 1:30am. Andrew Arroyo was the one who helped me. Not only was he nice and polite he helped me out so much! It was freezing, the middle of the night and he stood out in the cold right with me drilling on the lock for maybe 20 mins. It definitely didn't seem easy for him to do, but he did it! AAAAAA+++++++ rating! Promote him or give him a raise because he knows what customer service is.

Honest, reliable, prompt... explains everything to you... cares about his customers.

The keys worked perfectly and they filed the necessary paper work for AAA share of cost. I won't go anywhere else after this great customer service experience.

Jeff is great. Honest and trustworthy. Would use him again in a second.

The technician was friendly and willing to schedule the repair over the phone. He fixed my home lock. Highly advised!

Great sevrice and settled at a good price

Ari was out and helping me in under and hour and the whole experience was really great!! Definitely recommend

The lock on my house was broken, too. After I called, they arrived to my house in 15 minutes, replaced the locks, and reprogrammed the keys after my car was located. fantastic service

Very Clean, wore Mask

Leonardo Keren was very quick and professional. He gave me a fair quote and was extremely understanding with my predicament.