Description
Certified Registered Locksmith, Certified Automotive Locksmith. Mobile Locksmith Service for automotive, residential and commercial lock and key needs. Automotive: Car keys, truck keys, motorcycle keys. Vehicles rekeyed. car door unlocking, trunk unlocking, transponder immobilizer programming. Residential: house locks changed, keys changed, keys made onsite, door lock repair, mailbox lock service. New hardware installations, deadbolts installed. Commercial: Locks changed, keys changed. Master key systems created and installed. Commercial door hardware installed, panic exit hardware serviced. Safes: Combination locks changed, safes serviced and opened. Veteran owned, BBB member, A+ rating. Phoenix Metro and surrounding areas in Arizona.
SERVICES
Building key copying, Building lockouts, Car digital and remote key reprogramming, Car key copying, Car lockouts, Coded key copying, Door lock and bolt hardware installation, Door lock and bolt hardware repair, Electronic lock installation, General lock installation, General repairs, Installation, Lock rekeying, New key fob creation, Repair hardware, Safe lock mechanism installation, opening and repairs, Security door locks, Tubular key copying, Window locks, Access Controls, Alarm Lock, Area Locksmiths, Auto Key Locksmith, Auto Key Locksmith Service, Automobile Re Key – Locks And Keys Changed, Automotive Locksmith Auto, Automotive Locksmith Services, Automotive Locksmith Specialty, Automotive Padlock, Automotive Residential Commercial, Automotive Security, Automotive, Residential, Commercial, Biometric Locks, Broken Door Key Removal And Replacement, Broken Ignition Key Removal And Replacement, Broken Lock, Broken key removal, repair, and replacement, Bump Key, Bump Proof, Bump Proof Locks, Business Services, Car Door Unlocked, Car Door Unlocking, Car Key Replacement Service, Car Lock Problems, Car Trunk Opening, Card Access, Card Access System, Chip Key Services, Chip Keys, Code Compliance, Commercial Business Services, Commercial Locksmith, Commercial Locksmith Emergency, Commercial Locksmith Services, Commercial Security, Damaged Ignition, Digital Keypad, Digital Locks, Door Closers, Door Lock rekeying service, Door lock repair service, Electric Locks, Electric Strikes, Electromagnetic Locks, Electronic Access Control Systems, Electronic Lock, Electronic Lock Access, Electronic Locking Systems, Emergency Locksmith, Emergency Vehicle Opening, Exit Hardware, Exterior Doors, Extra Key, Extract Broken Keys, Fireproof Safes, Front Door, Gun Safes, High Security Vehicle Key Origination, Home Emergency Service, Home Keys, Home Lockout Service, Home Locksmith Service, Home Openings, Home Security, Honda / Acura immobilizer reflash, Honda Ignition Repair, Honda Ignition lock cylinder and key repair, Hour Locksmith, House Key, Ignition Lock, Ignition Lock Cylinder, Ignition Locks, Ignition Repair And Replacement, Ignition Repair Or Replacement, Industrial Locksmith, Industrial Padlock, Intruder Alarms, Key Control, Key Cut By Code, Keyless Access, Keyless Access Control, Keyless Door Locking Systems, Keyless Entry Programming, Keys Padlocks, Laser Key Cutting, Lever Locks, Lock Opening, Lock Picking, Lock Replacement, Lock Upgrades, Locked Out Of Car, Locked Out Of My Car, Locked Out Of My House, Locked Out Of Your Car, Lockout Service, Locks Consultation, Make New Keys, Master Key System, Master Lock, Maximum Security, Maximum Security Locksmith, Mechanical Locking, Mobile Locksmith Service, Mortise Locks, Motorcycle Keys, Motorcycle Locks, Motorcycle Locksmith, Motorcycle key replacement, New Ignition Key Or Door Key, New Padlock, Old Key, Other Security, Padlocks Replacement, Panic / Exit Hardware, Phoenix Locksmith Services, Proximity Fob Smart Key Fob Replacement And Programming, Push-Button Locks, Quick Locksmith, Quickly Locksmith, Replacement Remote, Residential Locked Out, Residential Locksmith Services, Residential Padlock, Rke Or Remote Keyless Ignition Systems, Saab CIM module reflashing and keyless entry fob replacement, Saab twice module reflashing and key replacement, Safe opening and service, Safes And File Cabinets, Safety Lockout, Security Alarm System, Security Cameras, Security Consulting, Security Electronic, Security Systems, Sidewinder Keys, Steering Column Repair, Stuck Ignition, Theft /Break In Repair, Toyota ECU immobilizer reflashing for key replacement., Transponder Chip, Transponder Immobilizer Programming, Transponder Keys Programming, Truck Key Replacement, Video Surveillance, locksmith, locksmith nearby,
Reviews
Theresa Hilton
5 months ago
This is an amazing business. Called to get a car key made. Our one key came up lost. They were on time for the appointment, came right to our home. Made the key in a few minutes. Works fantastic. Highly recommend this company. Fair price.
Lynne Thompson
3 months ago
From first call to final service, Alcatraz Locksmith was responsive, professional, incredibly competent, understanding and cheerful. They made sure I knew when they would arrive (same day service, call 30 minutes ahead when on their way) and they went above and beyond, not only fixing the lock I called about but identifying and repairing a second door lock that needed serious help. Super shout-out to repairman Craig Chase who was incredibly responsive, knowledgeable, humorous and helpful. These folks are terrific.
Matthew Siegel
4 months ago
I had a great experience getting help fixing an issue that was preventing me from turning the key in my Volkswagen. Todd was very communicative and knowledgeable throughout from figuring out what was wrong to offering advice on finding the right part to the repair.
Had a difficult key job with an old motorcycle. Todd did a miracle repair and replacement for me. I normally fix my own stuff, so if I'm bringing it to someone else that means it's a challenge. He fixed my problems. Great job!
Heather Baker
6 months ago
Professional, attentive and immediately responsive. Todd handled the scheduling process with ease and Craig did a great job with the service. Friendly and reasonably priced service. I would use them again and recommend them to anyone.
Christin Paty
2 months ago
Thank you, Todd, for saving me over $200 after losing my key fob! Luckily I had a spare fob, but it wouldn't start my car. Rather than charging me a fee, he walked me through the steps to check if it was a bad battery first. It turns out that it was a bad battery. I highly recommend this guy.
Jacob Sanchez
4 months ago
Listen up! My guy Larry pulled up and I could not be more ecstatic when he got me right with a new key and programmed it on spot and to get my car to start! My car went into anti theft deterrent mode yesterday morning at 4am and I could not start the car at all. I was worried I wouldn't be able to get it fixed soon and have to spend a crazy amount of money to get it towed and looked at. I discovered Alcatraz locksmith gave them a try and Boom! 40 minutes later I was back up and running. Thank you!!!! Definitely recommend ?
This guy, Todd, REALLY knows his stuff. And he's a great guy with a witty sense of humor. He went out of his way to help me. I highly recommend him!
Giuseppe Caputo
10 months ago
Genius Locksmith! Todd the owner is impressive with the ability to access my key code that Mercedes Benz dealership in Flagstaff couldn't get. My car spent 3 day's at the dealership and I was told it was like getting into Fort Knox so I found one that was able. Thank you Todd
This guy is a true master locksmith. We came to him with a key that was not only so worn down that it barley worked but was also broken in half. We thought it was a lost cause. He accepted the challenge and like a detective at a crime scene, forensically analyzed it and made a key for us. (The vehicle was no where near him). We took the key to the car and it worked PERFECTLY! We thought we were going to have to rekey the car but with his help we saved so much. Very helpful and knowledgeable about his craft. I HIGHLY recommend him.
Todd is an amazing locksmith. I needed a key made for a work vehicle as it was left in Tucson and I had to drive the truck down. I called Todd late on a Saturday and made plans for Sunday. I did not know that this was his day off. He made accommodations for me anyway. He quickly unlocked the door and and went through the process of cutting me an Ignition key. At this point we had to go through the painstaking process Of deleting all the old keys from the log and adding the new chipped key. Even cut me a hide a key just in case the keys ever got locked in the truck. Todd's customer service and exceptional work ethic will be remembered and held as an example to which others will be measured.
Thank you again!
Kris R.
I just purchased a car for my son and needed another key. I was able to obtain a generic FOB. I called several locksmiths in the area that had good reviews. Most wanted over $200 to cut and program the FOB and nevermind what the dealerships want. I found Alcatraz Locksmith on Yelp and reached out to the owner Todd. Well, in a nutshell, Todd was awesome and had a flat fee of $40 for cutting the key and $50 for standard programming, if you can meet at his place of business. I highly recommend Todd for all your locksmith needs.
Great locksmith who quickly took control of the multiple complex issues at my properties and came up with good solutions for each at fair prices. Fast and professional.
Been waiting a week to have him fix my car. Says he will be there tomorrow, tomorrow comes he doesn’t show. Reach out to him gives me the same story. If he didn’t want my business he should of told me. Update. He called me back and apologized. Was very willing to work out a arrangement to get the car and work on it. Will update when the car is done.
Thomas Molyneux
2 years ago
This man created a key for my motorbike after i lost it and the dealer said they’d need to replace the entire cylinder!
Saved me over 100$!
I was offered on site service, though i decided to drop off the lock.
Now i can ride again!
A+ service, communication, and timelines!
This used vnnjñ gotten too big and too busy to do their job shoveling his work off to other locksmiths that don't have a clue what they're doing. It's a shame that I had to post a review to find out if I can get them to actually help me like I said Todd used to be a good locksmith one of the best but now he's just outgrown he's capability to do his job and he passes it off to other people who do not know what they are also he can make a couple extra bucks
We've used Alcatraz for all our locksmith and door repair needs for over a decade and have NEVER been disappointed. They are professional, timely, and extremely helpful. In this day and age, having a company you can completely trust is so important - you can't go wrong with this one!
Lorenzo Sanchez
4 months ago
Amazing service. Simple and quick for what needed to be done, saved me hundreds of dollars!!! My Go to! Highly recommend you give Alcatraz Locksmith a chance.
Savannah Heath
3 months ago
Michael was so helpful and talented and was in and out in under an hour!! Would highly recommend Alcatraz and will use them again whenever we need them!
george SPARLING
a year ago
Todd is a real pro. Reasonably priced for his work, very nice guy and pleasant to boot. Highly recommended. He made a key from scratch for the door on my old pickup...took him about 20 minutes and gave me two new keys.
Brett Lofgreen
a year ago
I had one of the worst days I've had in a while when I lost my keys with my one and only car key on the ring. I had called a locksmith I found on Nextdoor, who referred me to another locksmith, who referred me to another locksmith and it felt like I was being given the runaround, leaving me unsure of what I should do. I asked around my circle of family and friends for recommendations, rather than take the word of a chain of people I didn't know and I'm glad I did because that's how I came across Todd with Alcatraz Locksmith. Todd was immediately responsive, quoted me a price within minutes, and came out to where my car was stuck at home in no time. He arrived and got right to work and I checked in and chatted with him for a bit too and the list of great qualities just kept growing, as I learned what a personable and standup guy he is. If you're like me and feeling lost after losing your keys, wondering what you should do, I hope you find this review and give Todd a call, because I know you won't regret it. Thanks Todd!
Bastien Andruet
3 months ago
Accomplished in two minutes what 2 other locksmiths could not. Veteran-owned, competent locksmith that acts fast and efficiently. Highly recommend!
Amanda Woodruff
a year ago
Highly highly recommend! He was incredibly kind and programmed 2 new keys for our Land Rover today. He made sure everything was done and in perfect working order before we drove away. We will be lifelong customers and recommend him to all of our family and friends. It was a breath of fresh air to work with someone that knew what he was doing and didn’t try to nickel and dime us like dealerships often do.
Samuel Wilson
4 years ago
Todd is a great #locksmith. He was able to help me out with my commercial customer. The ATM lock and door was damaged. Todd repaired the lock and strike then installed a latch protector to further discourage would-be vandals.
Andrew Heberling
10 months ago
Todd is great to work with and very reasonable. He replaced my Chevy fob from 2014 this time after doing a couple of service calls in the past
I called Todd needing a key made for a car that was going to my nephew. I had made a few calls to a couple other auto locksmith companies and ironically, two of them referred me to Todd. I had not seen the car before and was told it was a 1989, which later I found out in person it was actually a 1998 on the title. Despite Todd's work truck being in the shop for repairs, he still came out at the appt time on time. When he got to the house with the car, it turns out there actually was a key for it but was not programmed. Todd was honest about the key when I didn't know there was one and only charged me for reprogramming. Thanks for being a stand up guy. Great service, on time, and really nice and honest guy!
Chris Gaskill
3 years ago
Todd was awesome to deal with. He was able to save me some money on my car replacement fob programming & key cutting compared to dealership or places like Batteries + Bulbs, and was really personable and fun to chat with the entire time the work was being done. Would absolutely recommend his service for any locksmithing needs!
Vanessa Bracken
a year ago
Something was stuck in my motorcycle's ignition, and I had no idea what to do, my wife called around and got to Todd, she was able to text him, and get me set up for a Saturday afternoon. He came out and like a surgeon got little bits of metal that someone used to pick it. He was done in less than an hour, had a great sense of humour, and was very honest and candid. Will definitely be recommending to anyone who needs a locksmith!
Todd is, simply put, incredible! He is, by far, the most personable locksmith I've ever met. He is a great conversationalist and always has a smile and something nice to say. When I had to cancel my appointment at the last minute, because I got called into work, he was more than accommodating. He was willing to work with me. I needed car keys made, he did it in a snap! The quality was completely perfect and the price was more than fair! I'm highly recommending him to anyone and everyone I know (even if they don't need a locksmith!) I will be a return, and lifetime customer. Cannot recommend enough!
Cameron Boyle
7 years ago
Called out to Todd and needed my ignition rebuilt along with a new high security key for my Honda Civic...he was able to come out at my convenience and did the job extremely quickly and efficiently. Not only did he do the job that I asked, he also threw in a couple extra things at no charge. Todd's a friendly, down to earth guy that knows exactly what he is doing and will talk you through it so you know what is going on. Definitely recommending him and his company to anyone else that needs a locksmith job done.
Thanks again Todd!
Shayne Burkett
2 years ago
My man Todd was absolutely amazing, I went to him to get some key remotes programmed. It was a total bummer it didn’t work out, but Todd didn’t charge me a thing. Instead he told me of a really great alarm system to look into and a wild story behind it! I would recommend this man to anyone who ask!
Michael Brewer
3 months ago
Fast response, friendly service, great pricing. I would definitely recommend it to anyone.
Excellent service would give him 10 stars if I could. No wonder he is so busy. But he still makes the time to take care of his customers. Thanks Todd for a great job.
jacob ramirez
4 years ago
Amazing! I'm really thankful to Todd because I called and went to 12 different locations and locksmiths and Todd was the ONE person to help me out after breaking my motorcycle key! He was amazing and so was his Work! Highly recommend to anyone and everyone! He made one by hand and one with a machine for good measure and it fit like a glove in my Kawasaki! Thank you Todd!
Anita Caballero
11 months ago
My neighbor was freaking out since he locked his keys in the car while it was running. He was on his way to a doctors appointment. I heard him panic and try to break his window open with a rock. Long story short called Alcatraz locksmith and they were at his house 15 mins later and got the door opened for him. Fast and friendly service!
I have an old 1990 Dodge Ramcharger and the key I got for the rear hatch from the guy I bought it from did not work. I called Todd and told him what I had and he instantly knew the car and they type of key it needed. I brought the truck to him and showed him what I had and he immediately knew I had the wrong key. He looked at the lock and guessed at the key number I needed; after getting the lock cylinder out of the rear hatch and looking up the code on the lock, the key he guessed was the right key. He cut it for me and it worked like a charm! I was only there for about 30 minutes. Great service and great knowledge. Thanks for the help.
If I could give Todd 10 stars, I would! He made time at a busy time of the year to come fix the lock on my 2004 Honda Accord. No other locksmith in the area would even try to fix it. Because the lock was broken, my automatic locks weren't working and I had no other manual lock on my car, there was no other way for me to get into my car and so my car was not drive-able. He came to me to fix it for that reason. Even though it was an extremely difficult procedure to perform for various reasons (one of them being that my car battery was dead and he jump started it for me in order to perform the procedure), he did not charge me more than his original quote. He was friendly, easy to work with, and super knowledgeable. I would recommend him to anyone and everyone who needs a good locksmith. He also took time to let me know that from the look of the lock someone had tried to break into my car just so I would be aware of that. Talk about someone who cares! He is the best. :)
Yvette Castillo
7 years ago
Todd is awesome!!! My car key broke and Todd came out an hour away from his location at almost closing time replaced my key not only with one but two keys for an affordable price. He's also very friendly and polite with a sense of humor... I highly recommend...
Travis Roberts
2 years ago
Todd came out and really took care of me! The dealership wanted to charge me triple for what Todd was able to do! Finished very quickly, did incredible work, and was great conversation! I’ll be referring all my friends!
todd thibault
5 years ago
I can't say enough about Todd's work ethic and ability to work through a truly challenging project. I was really impressed with the amount of work that me must have put into his craft to be as knowledgeable as he is. He made me feel that my business was important and he was willing to stay until the job was done right. Todd thank you for helping me get back on the road, I am greatful for the excellent service you provide.
AZ Value Car Rentals LLC
5 years ago
Amazing service at amazing price. I own a rental car business and I go to Todd for all our cars need key duplicates. On top of Locksmith services you get complimentary full entertainment with his funny talks. He is just awesome and nice gentleman. I would recommend this place to everyone.
Christo Fungi
3 years ago
Todd was awesome. I needed 3 copies of a key to be made. He responded very promptly. He made himself available right away and provided my service in a very short time. I would highly recommend.
John Nardozzi
3 years ago
Todd is amazing, knowledgeable and professional. I had two transponder keys and neither worked. He was totally booked that day and was not able to come to me. That didn't stop him from helping. He would call me when he was driving between jobs. After several phone calls back and forth between us, he walked me through how to program them. This in spite of the fact that the instructions I got to program them from the manufacturer was wrong.
Fast service with a fun sense of humor! My spare key failed and I was locked out of my home after returning from a trip at 10pm. Todd arrived quickly and and got me in my home with a new key that actually works!
I 100%recommend his prompt and fun service!
My daughter was stranded and needed a replacement car key. Todd was great! He helped me understand what needed to be done, what it would cost, and hopped right in the van to come to her aid. As a dad, I was really glad. And when she found her key (in the funniest of places) before he got there, he was happy for her and didn't charge. That speaks volumes, so I'm happy to give Alcatraz Locksmith 5 stars!
Ist ride on my new to me bike. I was showing off the ease of having a Givi trunk to put my stuff in when I was done for the day. The trunk automatically locked and the keys were in my safely stored leather. Todd showed up when he said he would and spent a couple hours working on the security lock. I had called the manufacturer for some guidance and he gave the job a low chance of succeeding. Todd won and the price was fair.
Great guys! Craig & Todd will bust buns to help you out. Todd came out on a day when Craig was sick and despite being overwhelmed with work he found time to replace my very broken entry door handle (and key it so it matched my key) so I wouldn't worry. And their price was more than fair. I will definitely call them again if needed.
Great people. Had them unlock and cut a key for my truck. Good price and quick friendly service. Todd is a great locksmith.
Tawana Yulonda
2 years ago
Todd was very efficient, professional, and had provided amazing customer service. Priced to truly serve all customers. Will be going back to get other keys made for my other vehicles.
Recently I had an issue with my Honda Odyssey's ignition, called Alcatraz Locksmith, spoke with Todd, he knew right away what the problem was, he was very knowledgeable about the problem I was having. Upon his visit, fixing the problem seem to come very easy to him, he did it efficient and in a timely manner. The cost was half the cost of other quotes that I had received. I would definitely use him in the future, and recommend him to anyone.
steve ingalls
3 years ago
Amid the COVID-19, I called for an auto lockout. Initial response was very quick. After exchanging some information through texts, we spoke on the phone. That conversation was great. Very personable. Once he arrived the experience just continued to be pleasurable. A resolution to my issue was almost immediate, in addition, he shared some useful knowledge to remember in the future. Overall an awesome experience!!!!
Called Todd to open a lock at a storage unit I have and lost the key. He was punctual (actually early!) professional and had a great sense of humor. Got it open and finished in about 15 minutes as the lock was a bith challenging. Would definitely recommend and will use his services again. Thanks Todd!
Todd with Alcatraz Locksmith saved us! My son managed to lose both sets of keys to our truck! After getting an outrageous quote from the Toyota dealer (tow vehicle 18 mi to dealership, labor charge of $135/hr for 2-3 hours and price of $45 per key), Todd met us that afternoon and made two transponder keys within 30 minutes! Not only did he save us time but it was half the cost of the Toyota dealership! If we are ever in need of a locksmith again, Alcatraz Locksmith has our business. Thank you Todd!
Todd was extremely nice and professional. He is also very inexpensive. He quickly made and programmed 2 keys/ fob. Would recommend him to anybody looking for a locksmith!! ⭐⭐⭐⭐⭐
It wasn't an emergency but Todd took care of me on a Saturday morning. I brought a key that needed to be cut and programmed. He did it quickly and was very polite. I recommend Todd for any locksmith needs. I'll be back.
Krysta Henderson
2 years ago
AMAZING CUSTOMER SERVICE! I can’t say enough about this business. They really got my out of a bind quickly. I have a Toyota with a chip system. The dealership wanted over $500 to reprogram a new key. Alcatraz was able to do it for a very reasonable price and went directly to my vehicle, so no hassle with booking appts and getting the vehicle to the dealership. Such prompt service too. It is rare to find such great customer service and I would HIGHLY recommend them!
Mike Youcanfixanything
2 years ago
You will not regret going to Alcatraz Locksmith. Todd is very knowledgeable and turn my complex situation of having chip key that don't work to getting me setup with a remote key that now unlocks all my doors. Great service and very fast.
What can I say, Todd is great. I bought a vehicle (Hummer H3) that was sans Key Fobs. I ordered some replacements as well as a factory key, but found out I couldn't program the fobs without the use of a special GM Scan Tool. The dealer would have charged over $100 and took hours to get me out, but one call to Todd, and he got me set up within a matter of minutes. Literally. To boot, I was in a pinch and couldn't make it to the area he was in, so he agreed to meet me a few miles from my house the following day while he was on another job. The whole thing cost me a fraction of what I would have paid at the dealer and I was in and out in 5 minutes. The guy is pretty funny and quick-witted as well, so that makes it fun. I'll be back for any locksmith related work in the future. 5 Stars and thanks again Todd! You are a Legend!
Robin McDermott
3 years ago
Todd has helped me out not once, but twice. He’s honest, kind, and pleasant to work with. If I need a locksmith, he’s my first call. Highly recommended!
Julie Heiserman
4 years ago
Todd is amazing, he took time out of a busy Saturday to program a key for my Dodge Charger and he did so at a more than reasonable rate. I've worked with Todd in the past and would highly recommend him for any type of lock work, be it auto, residential or commercial.
Todd was great I walked up on to him this morning as he was keying a car and asked if he could help , I asked if he could copy my ATV key and he did it without a problem... Great service and great guy. Thanks again Todd and I will continue to use your services..
Madelon Anderson
3 years ago
Exceptional service. Responded immediately to my text for service. Came out the next day and repaired my door handle and also adjusted the door so it would no longer stick. I asked if he could get my bedroom door to latch and he fixed that too. I hadn't been able to get it to latch for five years and he fixed in less than 5 minutes. Reasonable price as well.
Todd (owner) was great at every level. Easy to get a hold of either by calling or texting. He told me everything that needed to be done with adding keys to my F350. I purchased the keys on Amazon and we set a time and date and voila 3 transponder keys, 1 being just like original 4 button key, all cut and programmed in minutes and all work perfect like my original key. Price was exceptional, dealer wanted $230 for 1 key and Alcatraz Locksmith was waaaay cheaper. Thanks for great service and workmanship.
sheletha breiland
3 years ago
Within hours after driving off the car lot I could not find the second key fob the dealer had given to me. I wanted to be sure that anything I put into the car would stay in the car. So I searched for a professional locksmith that would come to me. I was surprised and pleased to have found a personable, detailed-oriented, Todd of Alcatraz Locksmith. I thought I knew what I wanted; but, he explained what I needed. And no additional charges to the original quote.
I will continue to pass out his cards and sing his praises because he went above and beyond expectations without question.
Was delivering a pizza, and locked myself out of my vehicle. Luckily the customer knew Todd who happen to be right around the corner. He was very nice and I'm thankful he helped me, especially considering the circumstances. Thanks again todd!! I will recommend your services.
Sydney Rodee
5 months ago
Best place to get your keys replaced! 10/10 would recommend to anyone!
Delaney Carpenter
3 years ago
Todd is an amazing person, he works magic with any type of vehicle you need! He helped my husband and I with our motercycle after the key broke off in the ignition. A big commercial shop was tring to charge us an arm and a leg however, Todd did it for 1/5th of the price in a quarter of the time. If this I ever need a locksmith...he will be the one I call.
I had a key stolen for my car and needed to make sure that it was secure that day. Alcatraz came highly recommend and for good reason. Todd was onsite the same day, opened the car and made a key that day. Stellar customer service and a genuinely good guy!!
geovanny payanfierro
7 years ago
This guy is awesome, I called him and he was busy doing another job but he called me as soon as he was done . He arrived in less then 10 minutes and he got the job done in less then 3 (and I am not joking) . He is such a life saver, did the job without damaging my car . he did not even mess with the window. I was very impressed . Highly recommended ! Plus his fee's are very affordable .
Todd is amazing at what he does, he showed up and got me going on the road in no time. He was also extremely polite and provided great customer service.
I'm a locksmith myself. I had an issue on a newer model car I was unfamiliar with. I called Todd at Alcatraz for help. He walked me through it over the phone. He's a great guy and an awesome auto locksmith. You'd be doing yourself a favor using his services. Thanks for the help Todd. Cory / Old Glory Locksmith
I had the pleasure of doing business with Todd today. Todd was very friendly, courteous and provided a service for reprograming my daughter responder keys for her PT Cruiser. As a realtor I will highly recommend Alcatraz Locksmith to all my clients. Thanks Todd.
Todd at Alcatraz did an amazing job of cutting and progressing a new set of keys for both my Lexus GS 300 and my Jeep Grand Cherokee Laredo after losing my entire key ring.. he was super busy but was still able to set me up after hours..! Thanks Alcatraz I will recommend you to everyone..!
Rhonda Andersen
6 years ago
Finally an honest locksmith. My key and remote were broken. Not knowing anything about locks but I have dealt with locksmiths in the past and their prices seem steep. I took my car to Todd and he ran through the typical test for the key chip and found the solution immediately. He explained to me what was needed and how I could save money. He cut me 2 keys that worked perfectly. He easily could have charged me like every other lock smith an arm and a leg but instead was very reasonable. Great service thanks for your help.
I live in Tulsa, OK and had a car stolen that was recovered in Phoenix. After calling multiple locksmiths trying to get a new key made to have the vehicle shipped back to Oklahoma, I found Todd and couldn't be more grateful. He was professional, friendly and a bright light in a very stressful situation. He communicated thoroughly with me, texted photos of the keys since I wasn't there and even let me know the vehicle started and ran. I hope to never need another locksmith in Phoenix, but if I did, this is the place I would call! Thank you, again for helping me!
Geordie Willox
a year ago
Thank you, Todd - for the advice AND assistance. I will call again if needed and would certainly recommend to anyone!
Geordie - Regina, Sask.
Leon Rosengrant
8 years ago
Awesome experience, very friendly knowledgable owner. I took my 2001 Ford Focus to him and it needed the keys reporgrammed ($120 at a dealership) and no one else I called had the correct equipment. He was friendly and cordial even though it was super hot out and our ignition had been duct taped up so we could still drive the car without the reprogrammed keys. It was $75 for everything and I was really happy and relieved we brought the car to him, he did a great job. If I ever need anything in the future I've got a guy!
We had our keys stolen along with an ID that listed our address, so needless to say, we were worried. Todd from Alcatraz Locksmith came quickly and not only re-keyed our door, he fixed the sticky deadbolt that had been giving us trouble for years! I would recommend this company for anyone looking for quick, friendly service.
Carolyn Lindsay
6 years ago
I was in SUCH a bind and locked out of my car on a time crunch - plus I live south of Tucson, not even in Phoenix, I was just up visiting. He dropped everything even though he was already home for the day and headed straight over, and I was able to head in to what I needed to with plenty of time. Professional, very careful with my car, very easy to work with. Would recommend him to anyone for any job.
marti lederman
3 years ago
With the utmost high-praise for bar-raising and exceptional customer service via response time, resources to beat dealer pricing, suggestions for troubleshooting and leading professionalism with a fantastic sense of humor, please add Todd of Alcatraz Locksmith/Phoenix to your telephone address book. I cannot speak highly enough of Todd's assistance to my scenario, misplaced FOB Keys, for my brand new Vehicle, parked in long term parking at the Airport.
Summery Review:
fair price great service had key ready when i got there and Todd (the owner of the company) was extremely helpful and friendly.
Long Boring Full Review:
after spending almost an hour calling around on a late on a Friday (i mention because its right around closing time for most places) i was refereed to Alcatraz i gave him a call told him my problem which was i lost my key to my new motorcycle which not even the dealership i purchased it from could make me a copy of the key all i had was a key-tag. anyways he said he could make me a key from that (assuming i provide proof its my bike) which was a relief since i only was able to find 3 companies who could make my key one which wanted to charge to come out to my bike and would not let me just come to them at $150 and another company that despite being only 15 minutes away and calling them at 4:35 pm and they close at 5pm refused to help until they re open on Monday. so the offer of Saturday morning for $25 seamed very reasonable. when on the phone with him he asked some basic details about my bike and my key-tags number. Saturday morning i gave him a call to let him know i was coming and when i got to his van he had the key pre made and ready to go i couldn't believe it he showed me how the numbers line up from my key-tag to make the key but i still have my doubts but i asked him to make me another copy which he did for only $5 more (which is great) so when i got home i tried the key and it worked wonderfully (most new key copies kinda feel like there scratching the lock when you insert them but not this one it felt like the keys that came with the bike i was very impressed) i will make the 40 minute drive again for all my future key needs as i was very impressed (so much so that I'm posting a review here on Google and a copy on Yelp)
Jeff Tracy Souza
9 years ago
Lost the keys to our Dodge minivan, Alcatraz Locksmith came out and got me a replacement key fast. Also helped us out with an ignition problem we were having. These guys are great and very professional, I hope i never have the same problem, but any time i need a locksmith, these are the guys im calling , guarenteed. Thanks guys!
Great service (thanks Jim!) all around and the price point was fantastic. I had to call Todd (the owner) back and express my gratitude and many thanks for not only the work Jim did but the manner in which the service was done. I had my locks serviced and cleaned along with having a key made on the spot.
Please don't waste time looking around for an honest and friendly locksmith, Ive found them and recommend them highly!
I had been calling around for two days since my Keychain fell out of my pocket on the bus, trying to get someone to come and program my key for me. So many people wanted well over 130 dollars when I already had the key cut from the dealership! The lowest price I got for just programming was 135! I called these guys and they said they'd get it done for 100 during weekend after hours! The guy was so nice and very professional. Highly recommended.
Todd is the real deal. Keys locked in my trunk. Toyota roadside assistance sent someone who didn’t know how to open my 2019 Camry, and they warped my driver door. Todd got the car opened, disabled alarm & opened the trunk in minutes. He also helped repair the door damage Toyota left
Todd with Alcatraz Locksmith was very professional and amazingly skilled at his job with comparable prices. We had originally scheduled an appointment for Sunday to have Alcatraz come out and key the ignition to our Suzuki Samurai after my son lost the only key. But within an hour of hanging up, Todd called back saying he had a cancellation and could be at our location in a few minutes. Within 15-20 min of Todd's arrival he had carved out two brand new keys and the Suzuki was on the road again. I will be using Alcatraz Locksmith for my future locksmith needs and will recommend them to my family and friends. My son learned some very valuable lessons today and we both learned Alcatraz Locksmith is a company we will both work with again in the future. Thanks again Todd!
Brandilynne Thueringer
3 years ago
Todd from Alcatraz Locksmith was incredibly knowledgeable, efficient, and friendly. Losing keys is so frustrating, but he definitely lightened the situation with his attitude and ability to provide quality service. Thank you.
Lauren Scungio
8 years ago
After I locked myself out of my condo, I was lucky enough to find Todd and Alcatraz Locksmith. He was able to open the door in a flash, re-keyed both of my doors (which I was planning on doing anyway as they had not been changed since I moved), and stuck to his estimate! That would have been enough in and of itself, but he's such a friendly and funny guy, I know who I'll be recommending to anyone I know who needs locksmithing in the future.
I called Alcatraz Locksmith and spoke with Todd. I explained my problem with my locked ignition. He assured me he could fix the problem, I called and asked a quote and made and appointment. Todd was very polite and pleasant and professional !!! His service was prompt and fast! I would recommend Alcatraz Locksmith to anyone that has a issue with locks !!
I have to say the problem I had on my f-150 was a nightmare. I caused the extra headaches on the trucks ignition myself after the key thingy would not turn the truck on(I messed it up). I had Todd come out cuz he offered the best quote to reprogram my keys. So he came out and did his job, but I had messed up the ignition antenna and Todd told me what I needed to do and I followed his directions and after that the truck was fixed. This guy really knows his stuff and if I ever need help from a locksmith in the Phoenix area Todd the locksmith guy has my business. Very truthful and professional business. Thx Alcatraz Locksmith.
Nikola Tipuric
2 years ago
This man came through in a big way! I needed help to get my new salons situation squared away with a master key and some copies right as the renters were moving in. He saved me a head ache of having to explain to new renters that their salon keys are MIA. Thank you and you have gained a customer for life.
Just got my Lexus key made and I am elated over the service I received from Todd! Professional, fast, and awesome deal! Thanks again, will definitely refer to friends and family!!!
10 out of 10 recommend! Great customer service, genuine guy, quick and speedy service, and best of all…affordable. I know where I’ll be going for all my locksmithing needs from now on!
Ive been with out a key for my motorcycle for quite some time now. but Alcatraz locksmith co came out did an awesome job getting me new keys. a lot cheaper than drilling out my locks. plus the experience was pretty cool and actually enjoyable. ill definitely use Alcatraz every time in the future
Completed service to a satisfactory level. I was under the impression he was coming out to see what you got upon arrival, boom 69.00 arrival fee (before doing any work). So... i had to get something done, fixed front door latch 45.00, and re-keyed my gate 35.00. All said and done, I still have to buy a front door assembly, I'll be looking for a new locksmith to re-key my assembly eventually. I wish I went to Home Depot first. Additionally, he charged me for 2 rekeyed locks,I only have one lock on the gate he fixed. I'd definitely find someone else.
Monika Kotzeva
5 years ago
Todd was absolutely amazing. He came to my location within an hour of my call. He was so helpful, went completely above and beyond. Thanks for everything!
Jonathan Logan
9 years ago
On the forth of July I lost my keys to my motorcycle. I spend the last two and half weeks looking for what is no longer to be found. I spent an afternoon surfing and asking question on what would be my best options for my bike. I found Alcatraz Locksmith. Todd came to my place and made two new keys for my bike, in about 15 minutes. Service doesn't get any better.
Thank you!
Amazing quality service! Fast reliable, Todd is Great he'll definitely brighten your day and quickly retrieve your keys while doing so Awesome service, and great price!
Todd was very friendly, professional and reasonably priced. He was able to fix my problem in no time. I will definitely hire him again!!!
Geoff Ducksworth
9 years ago
Great Experience! In the past I have not had the greatest customer service when I have dealt with locksmith's. Working with Alcatraz Loksmith to reprogram a new remote for my Altima was quick, professional and affordable. A very pleasant surprise! Thanks for keeping it easy!
Larry showed up on time and within an hour of calling! Got the job done promptly! Very professional! Customer service was amazing! Great price!
Todd is a very nice person with a good sense of humour. When I left I notice I had a smile on my face. Thanks Todd!
Samantha March
3 years ago
Incredibly thorough was incredibly impressed with how much time he took on rekeying my bmw and was a hoot to talk to in the process. 100% will recommend and will be coming back if I ever need anything
Jeremy Viccari
4 years ago
Hands down one of the smartest and most knowledgeable locksmith professionals I have ever met. Polite, I am very appreciative, professional results. Will be back for any locksmith needs for myself, and for my customers!
Diana Acevedo
2 years ago
Highly recommended fast, reliable and excellent customer service!! Thanks Todd I would do 10 starts but 5 is the limit. Will definitely be back and recommend to all family and friends.
Cristal Figueroa
4 years ago
Great fast service! Todd was great very kind man took car of my problem and even made me a spare key. I Highly Recommend!! :)
Nice friendly guy, Todd showed up in about 10-15 minutes and quickly opened my car. Would recommend to anybody within reasaonable distance for prompt service.
Todd is extremely knowledgeable about locks and keys
He was one of a few that had the knowledge and equipment to do keys foe my Mercedes.
Would highly recommend him
Thank you
This guy is by far very professional . Work is done at its finest . No scam here price said price paid , no one price in phone and a big surprise once arrived. Great Job buddy , any one looking for a locksmith you can refer to family and friends this is the guy is it .
I purchased a used Jeep and only received one key and it was faulty Todd Cut and programmed two keys for me and they work perfect Thank you and I highly recommend Todd for your remote automobile keys
Awesome guy, awesome service. Very fast and low price. Had my new key fob for my Cadillac Deville programmed in less than 10 minutes.
great personality, great sense of humor, all around great guy, great knowledge, great service....
no problem with calling him at any point in time, in the future...
Thank you Todd for coming out so quickly working in the heat and getting me back on the road right away. The jokes were good too! Great customer service! Much appreciated.
Mary Anderson
4 years ago
If you need keys made or key fob programmed, Todd is the one to see! Fast, friendly, professional service!
Highly recommend Alcatraz Locksmith ???
Todd rocks! Came to my location at my convince and was the most affordable. Even gave me TWO replacement keys and fixed my trunk lock. Thank you Todd.
Brandon Anderson
3 years ago
Very down to earth, professional, accommodating and quick and accurate at what he does! I have finally found a great locksmith for all of my future needs. Thanks again, Todd!
Kurtis Denney
4 years ago
Great customer service. I had lost my motorcycle keys which was a horrible feeling and Alcatraz Locksmith got me back on the road. I highly recommend their services. I cant thank you enough!
I called to get a quote. The guy that answered. Was extremely friendly and polite. Even tho he was driving and using speaker, for safety of course, he was patient with my poor signal. And answered all of my questions. I will def be using this company for any locksmith needs I may have
6 stars out of 5
Cameron Dortch
2 years ago
Would you want me to answer the phone was very professional and very kind he even pointed out another place I can get for a key and I agree we appreciate that but in the future if I do need a key cut I will definitely contact Alcatraz again he's are probably the nicest people I've spoke to you regarding locksmiths and key cutting
I called this company because so many of their reviews were so high and they clearly make an effort and care about their product (i.e.: they *have* an active Facebook page).
Whoever answered the phone when I called was anything but customer friendly. I am moving into a new house and need my security door and front door rekeyed. I asked for an estimate and was told it would be the service cost plus $10 per key hole. I don't know about you, but I don't memorize things like how many key holes are in a door I've unlocked once... when I asked a clarifying question to figure out a closer estimate, the tone of voice and abrupt reply were both very condescending and, again, short. I had to figure out what I don't know and ask several follow-up questions to PULL the information out of this guy. I will be finding a different company to do business with.
From my experience, my guess is that this company filters out their bad reviews and only posts their good ones. #speakingofintegrity #annoyed
DAVID MCALISTER
2 years ago
Quality workmanship. Very professional. I would highly recommend when needing a locksmith. Without hesitation your reservation if you are needing service this is the company you want to go to.
I locked my keys in my home and had a Dr. appointment and that I should be done and back home by a certain time. They said no problem and about 20 minutes before the time I said and said they were on the way. They were there at the time I said, let me in to my home. Great people and I hope I never need a locksmith again but if I do they’ll be the ones I’ll call. Thank you.
Todd was friendly, efficient, and punctual. He reprogrammed my existing key and the new key so no previous owners keys will work.
Jonathan Cooley
8 years ago
I really appreciate Todd getting me back into my home within minutes of my call to him on a late Sunday afternoon, nonetheless. He exudes professionalism, a real gentleman!
Randall Sager
7 years ago
Todd made time to open my safe. He wanted to help and it showed.
friendly knowledgeable and courteous .
I highly recommend his services
I tried calling to get some pricing for a key to my vehicle. Whoever answered the phone was very pushy and insistent on getting my address immediately when I wanted some questions answered before continuing. When I pressed on with questions the response I got was beyond rude. Rather then deal with the attitude I hung up and dialed another locksmith.
Kristian Artishon
3 years ago
Wow! What a great kind hearted man! He's definitely worth it, unfortunate reason to meet someone LOL but his service was outstanding! Fast & Friendly Thank you sir!
Helped me find the real problem with my car and sold me a key a great value compared to the dealership. Great guy, great customer service
Alcatraz Locksmith is the best locksmith in town! Excellent service, on time and extremely professional. Highly recommended! I'd give more stars if I could.
Joshua Butzen
9 years ago
Got stranded out of my truck with a broken FOB and the alarm going off. The crew at Alcatraz Locksmith came out and within minutes had me back up and running! Very knowledgeable and very nice! Thanks again guys!
Outstanding service and fair price! I will be using Alcatraz again!
Absolutely AMAZING Todd was incredibly fast and lovely. I will definitely go to him for an lock problems i have in the future!
Todd did an amazing job making duplicate master keys for my 2012 Toyota 4runner.
Janice Langley
4 years ago
Eric was excellent and helpful. He was flexible and worked around my available time. I highly recommend him to anyone needing locksmith work.
Are you kidding me? I called for a price to break into a disk lock on my storage unit. They gave me a price and then when I asked what the trip charge was he literally says I think that my pricing isn't your business....... Wow- it only took me a couple seconds to hang up.
Superfast! Excellent customer service. If you need lock out service Todd is the man to call!! I highly recommend this guy!
Johnathan Davis
3 years ago
They were very professional. Quick and easy. Really good prices too! They even made small talk and was very kind! 5 out of 5.
Nichin K Sreekantaswamy
2 years ago
Skip the Dealership and their price gouging! GO here. Todd is a skilled locksmith.
Austin Travis Anton
6 years ago
Todd was friendly, prompt, and his pricing was reasonable. I would definitely use Alcatraz Locksmith again.
I had an ignition for my motorcycle with no key , was told by another locksmith the ignition was bad. I called alcatraz locksmith and im almost positive this guy can break into the white house
Megan Roberts
2 years ago
He was rude and it took 45minutes. He told us HE was the professional, not us, when we told him we would try to program the key ourselves. He just was not friendly.
An Airline lost my keys out of my luggage. Called Todd and he got here when he said he would and in 20 minutes I had 2 chipped keys. Need a Locksmith? Call Todd.
Even in the rain. Alcatraz cut my new truck key and hooked me up with the key fob programming. All at a good price. Thanks.
Todd was amazing and super helpful! It took two minutes and I was on my way! Would definitely come back !!!
hotelsMichael Bosley
8 years ago
Need a key made for the car Todd was amazing! Cost half as much as what the dealer was going to charge me!
Denise Comerford
a year ago
Was rhe only lockamktg including dealera that took ownership and got rhe car ba k in the road. Amazing service
Joshua Patterson
8 years ago
Honest, friendly, professional, and upfront pricing. No gotchas at the end. I hate having to use a service like this because it usually means I did something stupid, but if you have to use a locksmith, use these folks.
Darrin Wiltfong
6 years ago
For once i didnt feel like i was taken advantage of by a service..very reasonable price having my key remotes programed..Thanks Todd..Will use again if ever needed.
Excellent service! Will definitely use Todd's services again! I highly recommend Alcatraz Locksmith!
Fast / friendly / professional service. Helped us out of a jam with our lock box. 100% recommended.
Shawn Morrison
5 years ago
I had a great time time getting my keys made today. Best price, very nice customer service, and very skilled
MONDO CERVANTES
a year ago
Awsome to meet a friendly and very helpful locksmith on an emergancy notice, thanks again and shout to Todd
Fantastic job on a difficult motorcycle, hung in there until the job was done right. Thank you doesn't express our appreciation!
I have been using them for years, saved me a few times. Great rates! Great Service!
Patrick Sweeney
3 years ago
He was quick, accurate, priced right and loves the corny jokes.
Highly recommend him
Mishka Shubaly
2 years ago
I kept getting put off by the guys down the street so I called Alcatraz. Todd and Larry took care of me the next day. Thank you!
Todd is the best, great service and got the job done.
The best locksmith! Friendly, professional and very reasonable. Thank you, Todd.
Very nice people working here. Our tech was very friendly and the manager was very helpful. Thank you!
Great company ? super honest,fair and knowledgeable! Would highly recommend them! Thanks again ?
Awesome, inexpensive, knowledgeable, experienced and fast. Thank you. Saved me $250 over dealer
Fast friendly service. The gentleman that came was very knowledgeable. I would use them again
As other reviews say, great service. Will be back
John Mitchell
3 years ago
He came to us and programed 2 new proximity fobs awesome job.
Marie Schardyn
4 years ago
If I could give 0 I would ,he rescheduled three times so I chose someone else.
best prices in town and a superb job by Todd.don't waste your time trying anywhere else
This guy knows his stuff! Reasonable, fast and funny! Great business man!
Crystal James
4 years ago
Best price, speedy service, Todd is professional and personable!
Kenneth Fournier
3 years ago
Great knowledge and great service. Would recommend him to everyone.
Ariana Capilla
4 years ago
I didn't end up going there but the man was nice honest and prices were fair.
Quick and the price they quoted on the phone was the price I paid.
Joeseph Eaton
6 years ago
Fast response and price is totally fair!!! This locksmith is the real deal!!!
Rudolph Cherney
7 years ago
Excellent service and really funny guy Todd is the best
michele barragan
6 years ago
Fast, fair priced, great customer service during a stressful situation! Thank you!
Sanjeev Khurana
7 years ago
Very bad experience with Alcatraz locksmith. Inflated charges and very rude. Please, please avoid this locksmith.
Nicholas Powell
5 years ago
The guy's honest. That matters a lot. He knows what he's doing and is knowledgeable.
Taylor Wilson
2 years ago
Polite, prompt and quick. Excellent experience.
Worst reason in the world to need a new set of keys but the best experience ever.
Very knowledgeable on making keys programming the keys and remotes.
Quality service at a reasonable price. I highly recommend.
Fast, efficient, quality service for an affordable price.
Carlos Enriquez
4 years ago
Todd was helpful, quick, and conversible.
Excellent! Knows what he is doing. Veteran respect!
A very knowledgable locksmith with great prices! 5/5
Knowledgeable, friendly, great customer service and reasonable
DiiViiNE Legacy
a year ago
Todd is awesome.
$100 to make a key that i bring to you?? Thieves!
tony hagerdorn
5 years ago
Amazing work fast and affordable.
Perfect every time I call
Expert. Todd is the best.
joe whetstone
8 years ago
Great help and fair prices
Giuseppe Dave Caputo
8 months ago
The best in the business
The best in speed and price!
Fantastic. Plain and simple. Fantastic.
Christopher Jack
3 years ago
Transmitter car key expert.
Real Pro! Fast Locksmith!
Todd is a professional and was very quick to make me new sprinter keys for my 06 van. Thank you Todd!
Very Professional. Provides excellent service. Todd was able to accommodate for me even after I gave him a short notice for the service. He took care of me just in time for me to go on vacation with my wife. Worry free.
Jamie Wietrzykowski
10 months ago
Bryan Bocchino
3 years ago
Athena Dumire
3 years ago
Brendan Hofmann
9 years ago
Firebird Lock and Key
4 years ago
pattie hollis
6 years ago
Similar Items
Anderson Lock & Safe - Phoenix Locksmith
