Best Our Maid Service in Phoenix AZ

Nice people, very professional and good quality work. I'm very impressed and I recommend them.

VERY COURTEOS & PROFESSIONAL YOUNG LADY

Always late, kept sending one cleaner when I asked for and agreed to two. Unprofessional on the phone. Late 2 out of 3 appointments. I will not call them again and I don’t think anyone should. Also no English speaking cleaners, hard to communicate have to call leslie and she call them. Just not professional not on time not a good business at all

I found maidpro on Google. I received a call from the call center and scheduled a first time cleaning. It is $146 for the first cleaning. If one employee shows they clean for 4 hours and if two employee show up it is 2 hours of cleaning I was told. I received a call on Monday May 9 from a Ms. Patterson stating they needed to re schedule due to employees calling out. I told her they were not off to a a good start calling me and giving me excuses. I received a all later confirming they would be their. I pulled my security cameras and they arrived at my home at 11:24 AM and maybe started cleaning around 11:30 Am and the security camera shows them leaning at 1:06PM. That is not 2 hours of cleaning but yet I was still charged the full amount. I immediately called the office and spoke with Ms. Patterson and she requested I send her the video footage to confirm. I followed up with her the next day for a resolution. She offered me $72 credit towards my next cleaning. I declined and advised her your cleaning crew is dishonest and trying to pull a quick on me thinking because no one is home. I told her I didn't want someone that is not trustworthy in my home and I requested a refund and I would not like them in my home. She declined so I told her I would stop payment on the check since the services were not rendered. They also missed cleaning multiple areas such as window seals and sinks to name a few. The quality of the cleaning looked rushed. She made a snippy comment then hung up on me. I called the following day 05/11/16 and spoke with a Matt the owner who right off the bat had just as much attitude. I again asked for a refund and was declined. He then told me my CC was charged $188, I told him I did not give him permission to do so. I told him I would charge back and he replied Please do, and show them the security footage He then disconnected the call.

I hired Queen of Maids to clean an apartment for my son and his roommate. They did an awesome job! Will definitely hire them again in the future.

I love having a very clean house! They clean top to bottom. I'm very grateful for this service. I highly recommend it.

We could not run our vacation rentals without them!! They provide a quality check after every clean, so I know our guests are receiving the best home away from home stay! All our guests comment on how clean our condos are.

1st, there was a miscommunication with the date they were supposed to arrive. I thought it was Wed. but after I called thinking the maids were late they said they had me scheduled for Thurs..... OK maybe my fault...... Well it is Thursday now. I called at 9:30 am and asked when the maids would be arriving. I was told between 12-1 pm. Perfect! 1pm rolls by..... no maids. I call at 1:45 pm and they are running late, they will be there soon. Finally at 2:30 pm they are at my house. I am not happy since I have altered my day to send my child to daycare to make sure she is out of the house while the cleaning is happening. They do their walk-though and call in to the manager. Apparently 2 hours and 45 min ($290) will not cut it they need 4 hours for $460. Well considering most furniture has been removed and all the clutter is gone I am not totally sure why the quote i got on the phone was so different than the one in person. I personally cleaned the floors, the kitchen and all the bedrooms yesterday when they were not coming since our house is now listed to sell and is supposed to start showing any minute. Might I add that all carpets were professionally cleaned on Tuesday so they didn't need to do that. They have now been here an hour and I will post what the results were. But so far the experience has been not up to par with the price.

Team #4 is great! The women are friendly, professional, and do excellent at their work. I feel comfortable with them in my home, whether home or not, and around my valuables. I had a diamond pendant that I lost and they found it and left it on my countertop. The office staff is very accommodating when you need to add services or extra cleanings. You will not go wrong with this business for your cleaning needs!

Fantastic service. Both the field employees and office staff are friendly, efficient and prompt.

My crew yesterday was awesome! Thank you!

Very, very good!

We had Pam and Jess for our move out cleaning and they were absolutely wonderful! I even messed up and gave them the wrong address, I felt awful, they totally didn’t have to drive 30 minutes right then to go to the other house. But they did drive all the way over there and on top of that did an amazing job. Incredibly nice women, thank you!

Due to pandemic and my age, I need to be cautious of my health. So, I am not hiring anyone right now.

I recently rented an AirBnB for a leisure trip to catch up with some old friends. One of my friends became sick and made a mess around the house. I needed a cleaning service but was pressed for time. My friend recommended Super Maids and I was ecstatic that he did. Their response time (only an hour) was both surprising and encouraging. The cleaner who came was punctual and very professional. She did a unbelievable job! I was also impressed with the variety of cleaning packages that they offered, as I only needed 2 rooms cleaned. Very affordable, prompt response time, and thorough and efficient cleaning. You can NOT go wrong with Phx Super Maids!

Fawn and Alyssa were punctual and well organized. My 1bedroom 1 bath condo looks great. Will use on a regular basis.

Amazing cleaning. My office was spotless.

Great family company fair and professional,if your cleaning professional you’ll fit right in with their goals.

I could smell the cleanliness of my house before I walked in the door! Could not be more pleased with how clean my house was. Great communication with the company. Don't hesitate to use them if you need your house cleaned!

Brittani is a great cleaner! We've used Dirt Buster's before and have nothing but great things to say. They are always professional and on time, I'd highly recommend them!