The Perfectionist Cleaning Services

My friend and Realtor had recommended the service because they had used them in the past for move-in cleaning.

I emailed them and had to call three times before I got a response. I spoke to Tammy and explain to her that I needed a deep cleaning and actually wanted the services associated with post construction because I had just had windows replaced in the entire home and there was a lot of dust.

I further explained that I had 20 foot vaulted ceilings, and the crew would need to have ladders that could reach the top because all the walls and ceilings needed to be dusted. She told me that they would send someone with a tall extension ladder and have all that work done before the crew of four cleaning girls would start on the rest of the house. I was quoted 2 to 4 hours, and explained to Tammy that even if it took longer, it was imperative that every aspect of this house be wiped down except for the windows. I agreed to the price quoted, which included a surcharge for a Saturday.

On the day of the service, for girls arrived with small step ladders. No one came equipped with an extension or tall ladder to do the walls. I told the lead girl Allison that the walls needed to be wiped down. Her response was “ all of them?”

I explained to her everything that I wanted done and confirmed that they would do the three bathrooms and disinfect them as well. She assured me that they would. They stayed three hours, and when I went to check on the work, I told Allison that the upstairs was not nearly as clean as the downstairs. There was still dust on the furniture in the master bedroom and none of the bathroom shower doors, nor bath tub and shower tiles had been cleaned. I told her that I had wanted them done. She again stared at me blankly. Then asked me to sign the invoice. She did not offer to correct what was not done thoroughly nor did she offer to do the bathrooms. They were still well within the four hour timeframe and could easily have done it.

I emailed Tammy outlining everything and stated my disappointment as I did not get the service that I was promised. I told her that while the girls did work when they were there, they did not do everything that Tammy and I had discussed, and what I had explained to Allison. I asked her to please contact me or respond to my email. I was hoping to have them come back and complete the work.

I was not even given the courtesy of a call back or respond to my email.

Not only is this company not “perfectionist quote. They are also extremely unprofessional. My realtor and friend who recommended them will now no longer be telling anyone to use them.

I needed help immediately. My brother was in the hospital and his home was a mess! I couldn't bring him back to that. I called Perfectionist Cleaning Services and they sent out 3 women who did, not just a great job, but a phenomenal job!! I'm so impressed and grateful! Absolutely would hire again. Thank you so much!!

I asked them to do a Deep Clean as i have not been able to do anything for awhile. They were great - paid close attention to detail and did all i asked for. Will be using them again Elva with Team #10 was awesome.
My kitchen has not been this clean in years

The girls at Perfectionist have always been wonderful to us! They clean everything perfectly and pay close attention to details. I love the little things they do as well such as making the tissues look like flowers and the towels folded really cute! They are truly the best!

Shocked and deeply disappointed by the service performed on February 24, 2022. Unfortunately some staffing changes have worsened the quality of care considerably. I have been fairly forgiving over the past year or so with late-arrivals due to the strain of the pandemic, but to be 75 minutes late for a first-in-the-day appointment is inexcusable. The team lead lied about being instructed to be here at 7:30, lied about her whereabouts, repeatedly yelled at me upon arrival, and proceeded to spill her Monster Energy drink on my porous and delicate cork flooring -- flooring that they had always taken great care with during past visits. 2 hours of my day have been wasted trying to manage and oversee them and mitigate further damage. Clearly I'm not paying for the services and would suggest that if you're scheduling with them, avoid Team 4.

We have had a wonderful experience with this service. We have found them to be thorough, flexible (we have dogs), and affordable. We highly recommend their services.

I cannot say enough good things about this company. Totally affordable and they cleaned my freshly renovated home perfectly. Tammy on the phone was super helpful and friendly. I would 1000% use this company again and recommend them to others. They don’t care what you want them to clean they just need to know what it is you do want them to clean.

Someone driving one of their company vans nearly killed me tonight on 17 heading south! They merged into my lane while I was still beside them nearly side swiping me and forced me over into the lane to the left of me nearly causing me to side swipe someone else. You need to teach your workers or whoever is driving about road safety and watching their surroundings! You’re lucky my child was not in the car.

My wife and I had our house cleaned this week and let me tell it was the best cleaning we have ever had. From scheduling, to the follow up call right before they arrived and their cleaners were amazing. Their brand does represent them as perfectionist and I recommend them to anyone.

I scheduled them for an apartment move out this week, 3/18/21. The crew did an excellent job. Absolutely everything was cleaned perfectly from the kitchen to the patio storage. The carpet was also cleaned. They all arrived on time, were fast, professional, efficient and friendly. In the past w other cleaners there was always something missed or “off” about the work done but not w this company. It was so appreciated, with the stress of moving, to have this done right. Thank you! Thank you. ?❣️?

This business is amazing! I recently had my apt deep cleaned by this company, and it was worth every penny!! They cleaned things I would never have even thought to clean! My husband and I are planning to have them clean our place at least once per month. These ladies did an amazing job, everything was spotless and perfect! Highly recommended!!

Their cleaners were great. They were friendly, very hard-working, and a great team with one another. They gave my condo a thorough cleaning, with extreme attention to detail. I'm thrilled with the results. Further, they took me through the house to show me where they had given special attention to commonly hard to reach areas, etc. I thought they were very easy to work with and were thoughtful, as well. I look forward to having them back again.

They were absolutely amazing. Pamela and her team were wonderful. Somehow they managed to get my bathtub clean. I have been trying for years to get that thing look clean. Thank you so much. We will definitely be getting them again & again.

Always awesome! Thorough, on time and professional. Love the way the house sparkles when I walk in after they've been here! Highly recommend!

I contacted this cleaning company VERY last minute, to schedule a move out cleaning service due to scheduling issues with another company. Tammy called me back very quickly and was able to send a team of four ladies out to do my move out cleaning. The ladies were at our door within 30 minutes which I really appreciated since we asked at such late notice! Everyone was professional and wore masks, which I really appreciated at this time! Our house looks great and we are able to do our final walk-through tomorrow, thanks to this company's speedy response. Really appreciate it and highly recommend!! If we were not moving out of state I would definitely call them again. ?

I'm astounded. They actually cleaned the house! On top of things, underneath, ceiling fans, pulled sofa cushions off and cleaned the cracks and crevices (they can keep the change they found). Fast, friendly and completely thorough, and it wasn't even a deep clean. Highly recommend. Oh, and they didn't leave rags or Pledge cans behind and took all recycling and trash out. Killer service.

Worst cleaning crew ever! Not to mention the most expensive cleaning crew ever. They charge 156 an hour for them to stay in the same room for three hours! They just got done cleaning my house and after they left I had to sweep my own floor and clean some of my own bathrooms because I didn’t clean toilets or sinks sweep or mop floors! When speaking with the management upon poor time management she was extremely rude her name was Erica!Whatever you do do not use this company! If I could give zero stars I would but you have to give one start to start your review

I needed a thorough cleaning. Checked out numerous reviews on line and chose The Perfectionist! A group of 4 ladies showed up ready to go! Very professional and aimed to please. It was a bit more than I expected to pay, but I hadn’t done a deep cleaning like this before and I wasn’t sure how long it would take. Overall I am pleased with the results and would recommend Dahli and her team.

Impressive cleaning! Cleaned everything we asked including garage floor, windows, patio furniture, and BBQ. Will definitely continue to use on a ongoing basis.

Excellent job and worth every penny. I had them do a deep clean and was so happy with their work I am going to hire them on a regular basis.

I have hired this company twice. I plan on using them again. Trust me they are the best! Great work! Trustworthy and hard working people!!

We had used this company for over a year. Having the same team for most of the time with newbies in and out. There were many issues with the company, but the biggest issue was their respect for our home and us.

The staff is completely careless when it comes to cleaning our home. More recently and why we decided to end services was a lack of common sense in addition to respect for our home. One of the staff members unplugged a refrigerator in our gym. I didn't realize the refrigerator was unplugged until the next day. When I mentioned this to the company they said that their employees stated they never touched that fridge. Thankfully we have an in home camera which caught one of their employees unplugging the fridge to plug in a vacuum. There are two outlets and one wasn't being used. There was absolutely no reason for them to unplug the fridge.

We have a custom bedroom lamp that they broke and never mentioned to us. During an overview on their way out I noticed the shade wasn't looking right when I looked into the master bedroom. One of the cleaning ladies had applied so much pressure to the top of the lamp, that it broke the metal support connector around the lamp. Not only did they break the lamp, they were leaving and didn't notify us that they had broken the lamp.

Based on previous instances, they probably would have said that they didn't break the lamp. Another occasion the ladies used their vacuum and broke off one of the plugs and left it in our outlet. When I mentioned this to the company office manager, she said it wasn't them.

There are only two people who live in our household, my husband and I. We have a strong attention to detail and an eminent care for our home. There are also communication issues with the staff. The leader and the main point of communication while they are onsite cleaning, doesn't have strong English communication skills. Which lead to other issues as well.

I personally feel that some of the issues were a direct result of their staff being overbooked or having another appointment right after ours, which resulted in rush jobs.

As a business owner, if my customers had experienced any of these issues, I would have personally reached out to them to correct these issues immediately and would have also provided immediate training and/or a revised assessment of my current staff. To this day, we have never heard from the business owner. All in all, it shows they don’t value our business and never made an effort to correct these issues in a professional manner.

Do not recommend! Overcharged me, did not clean everything I asked. I feel they took advantage of my situation to charge me more since i could not stay to watch them as they cleaned. Horrible communication skills.

I have used The perfectionist a couple time now. They are response easy to schedule and they arrive on time. I like having the team of 4 because they job on the house and are all working to get it done quick and efficient. I heard about them from a referral so don't hesitate to tell your friends to use them.

Kathy and her crew are great!! Detailed, on time, professional! Just tried them for the first time, will definitely use their service again.

Kathy and her crew are outstanding!! I have used the perfectionist services three times.Kathy and her crew were my first experience was very satisfied with their cleaning Next time i needed a house cleaned Kathy was not available , had a different crew while they were very good they did not meet Kathy's standards. This time I requested Kathy and she was available.. They were a tireless crew .Happy , hard working pleasant team. The house was clean inside and out. I highly recommend Kathy and her crew..

I feel that It's Christmas every time I have The Perfectionist clean my house. I have been extremely happy with each and every crew that has been at my house. Team Julie always leaves me with a smile on my face. They are so professional, on time, high energy levels of all the crew members and best of all the house is spotless when they leave. I highly recommend The Perfectionist cleaning services. I even called Tim at 4:00pm and he had a crew at my mothers house the next morning at 7:45am cleaning it from top to bottom before she was released from the hospital. She was VERY happy when she got home.

Had team cone out a month ago and they did amazing job. New team came out yesterday they did horrible job skipped so many area. Picture frames were not dusted, tv was streaked but not complete, top of desk was just swished and could see where they wiped. And where they didn’t, lights in master bathroom not wiped, hall light fixtures not wiped, door frames not done, picture frames on shelves not done list goes on. There were in too much of a hurry. Called company and they would send same team out, but I’m not interested. If they couldn’t do it right the first time I have no confidence they can do it at al. I have asked for refund, $228, and now being ghosted. Not very professional, should do it right the first time.

I hired them to clean the townhouse I had just moved out of on Wednesday August 12th 2020. When the cleaning team arrived I spoke to Pilar as she was the team leader. I explained that I wanted EVERYTHING cleaned inside, no external windows. Showed her the move out check list from my landlord and Pilar told me it would be about 3 hrs. I left them to perform their job and returned when Pilar texted me that they had about 20 min left. I walked through the entire place with Pilar and she told me if anything was not up to my expectations that they would redo the spots I was unhappy with. It wasn't necessary as they had done a phenomenal job. I could not have been more satisfied and neither could my landlords as when they looked through the house today, they asked for the company I used so they could hire them and recommend them to all of their tenants for a quality cleaning company.
I will be calling them again for some spring cleaning in my current home.

On June 12th David came to our home to wash the windows and screens. It looks like we don't even have windows!!!! They are so clean and streak free; I would hire him again in a heartbeat. He arrived a few minutes early and worked efficiently during the time he was at our home. The screens look like brand new. Thank you David! We are seeing the world in a new way because of you.

The Perfectionist Cleaning Service is simply the best! We have used a number of services and individuals over the years to clean our home, and I can honestly say that Kathy (crew supervisor and leader), her team and the rest of the folks @ The Perfectionist are true professionals that provide a superior service!

I have a small 1400sq condo. They charged me $770 for 2 hours of cleaning and he didn’t even move the couch to clean under the couch. It is still dirty and dusty underneath the couch and he claims he spent an hour cleaning the couch however, there is still dog hair everywhere. I complained and he just argued back with me saying he “would not leave until he is paid” I do not recommend this service to anyone and I will never use them again.
The ladies did a nice job and were charged the right amount.

Great family run company. We truly appreciate their kindness

the team here always does a fantastic job!

Unresponsive. Called three times and did two appointment requests online.

The teams awesome hard-working ladies

Didn’t like their service

Very, very good!