Best Office Service in Phoenix AZ

Amazing!!!! Great job at reasonable rates!

The team is always pallite and dose a great job.

Horrible, we set up an appointment for entire house cleaning. We were wanting to have them come every other week to clean. We were told they would be there between 11am and 3pm. Side note my wife’s phone broke so she is not receiving phone calls. We were home all day mostly in the front yard doing yard work. 3pm comes and goes so we call to ask if anyone is coming. The lady first told us the cleaners tried calling us since we didn’t answer they went to the next house. When we asked why they didn’t show up she then said they did and nobody was home. A lie. We told her we were out front when they supposedly showed up twice. We have to motion activated cameras on the front of our house. Checked the cameras and nobody was there for either times they gave for being there. When we told the lady on the phone she went back to well you didn’t answer your phone so they moved on. Then she tried to reschedule us for another day. Worst service ever. Stay far away from this company. I assume since we didn’t answer the phone when the workers called they assumed they could have a few hours off.

Carolin and Ameerah did an amazing job! The house looks brand new and spotless. Super polite and professional. I highly recommend them!

I'll start by saying the two ladies that came to clean my house did a great job for the most part.
It was almost everything else surrounding this appointment that has lead me to a 1 star review. And the decision to not choose Queen of Maids again.
Booked appointment online. Easy. I choose deep cleaning, with paid extras such as inside oven and fridge etc. Chose date and time.

#1 Received a call to confirm appointment and details of what I needed to be cleaned.

#2 Later that day received an email saying people were on vacation and they needed to reschedule.

#3 Took 17 emails back and forth to pick another day and time that worked for me ( not them)

#4 4 days before appointment, received email appointment reminder

#5 Day before appointment received email cleaning service was tomorrow.

#6 Received phone call that appointment was tomorrow

DAY OF APPOINTMENT:

Ladies arrived 15 mins early. Asked me to show them around. Started their clean upstairs. I stayed downstairs outta their way. 20 mins later I receive a call from Queen of maids from a man ( Not in the house) stating that I should expect the dust to settle, they will dust but it will settle back on surfaces. Also they will not be able to get to all surfaces because we have items (frames, jewelry boxes etc) sitting on them. If we want those cleaned we have to move everything. Also there is a ring around the toilet and they can get that 80-90% clean.
I said ok. But told him it was strange that he was calling and that the ladies weren't telling me this. He told me that is their policy. I told him it felt awkward.
The ladies finished upstairs and started downstairs. I went upstairs. Everything looked great. No ring in toilet ( I didn't notice one to begin with, but maybe it was my boys bathroom) And they dusted everything. No complaints.

10 Minutes later......

The phone rings. The man from Queen of Maids is calling again to tell me that there is to much food in the fridge. Can I go empty it so they can clean inside it? I thought this was nuts. Let me just empty it and get them outta my house. I go empty the fridge. I'm also asked to take the pans outta the oven so that they can clean the oven.
They finish cleaning. I think about not tipping but I end up tipping $30. and they leave.

I paid on top of the deep cleaning service $25 for the inside of the fridge to be cleaned, why the heck am I doing half the work by emptying it? How can it be to much? We have a family of 5. Nothing drops out when you open it but yes the fridge is full. No out dated food, no spills. BUT WHY am I doing part of the work isn't that what I'm paying $277 for? So I don't have to?

And the weirdo calls ...it's just to much. I called Queen of Maids the next day. They had emailed me AND called me to to tell me my next appointment is AUG 10th. No thanks. I explained all of this to them.

They said ok. Sorry if you need us again please call. No thanks.

Sandra is consistent and has a great attitude !!

My home looked beautiful, and the lady was very helpful. I can't wait for her to return; I want her to be my permanent housekeeper. Five stars are insufficient for the amazing deep clean she did.

The cleaners that service the home are always thorough & so sweet!

It depends on the team that you get. I’ve had some teams that have been just barely adequate & others like Veronica that are great & many times go the extra mile.

Thank You Rebecca and JoDee!! :)+ You both were all sweaty when you left which shows you worked hard and did a great job!!!! Have A Happy And Blessed Day!!!!

Thank you- Team 5!! Ida and Susanna, your efforts are noticed. Thank you so much for helping us. We appreciate your work ethic and ability to make everything better than it was. ♥️

On time, very thorough and excellent work.

The first time they came to clean they did ok. I decided to give them another chance. The second chance was a disaster. When I pointed to dust they didn’t even touch and sofas they didn’t vacuum, they said this is too much we map floor and leave. I was shocked. If you want to donate money, you can find a better place

I would highly recommend The Cleaning Authority I’ve worked for a couple cleaning companies and TCA is by far the most efficient with the best team!! We provide high quality cleaning and just great customer service overall!! You won’t be disappointed!

Tracy has cleaner our house at least twice now. She is very attentive and reaches out to us for questions and make sure we are very satifised before she leave. She's an excellent addition to the MaidPro team.

Cleaner than when I first moved in. The cleaning process was great and the result was AMAZING!

They are accommodating because they ask what jobs you'd like done to the home, what supplies are okay with you to use, and they wore shoe coverings to ensure they didn't track anything into your home. I would highly recommend this to anyone looking to do a deep clean of your home. I'll be calling them again when its time for another cleaning. Thank you!!

Mike and the team at State48 did a fantastic job cleaning our travertine floor. It looked pretty sad and now it looks like new. Great experience. Thanks State48!

Someone driving one of their company vans nearly killed me tonight on 17 heading south! They merged into my lane while I was still beside them nearly side swiping me and forced me over into the lane to the left of me nearly causing me to side swipe someone else. You need to teach your workers or whoever is driving about road safety and watching their surroundings! You’re lucky my child was not in the car.

This was the first time I had them clean my house, and after they finished everything sparkled. Angie and Ashley are the best.
Thank you.