Best Complete Installation in Phoenix AZ

We recently completed a full tear-out kitchen and master bath replacement with Homework Remodels in our mid-century home (built 1957). It was the second major project on which we engaged Steve Shinn and company. The first was about ten years ago for an addition to our home that added an office/bedroom, laundry room, garage extension, new roof, painting and changes to front and rear patios.

Doing such an extensive project that involved all trades gave us the opportunity to really get to know Steve, the quality of work from his team, and the way he runs his business. Needless to say, we were very satisfied and had no hesitation calling Homework Remodels for this latest project.

We were very pleased to see that Steve was not only still in business following the recession that clobbered so many local companies, but actually had grown his business over that time. Knowing that Steve takes a long-term approach to managing his business, and having seen his dedication to customer satisfaction, we were not surprised to see that Homework Remodels flourished. We had uncertainties about other contracting firms, so we went with the one we knew and with whom we already had a good experience. We had confidence in Homework Remodels, so it was a pretty easy decision.

One of the changes we found, that was of great value to us, is that Steve now had an in-house designer, Sheila, whose experience and expertise was obvious from our first meeting. It made tackling such a large project a much more comfortable experience. Sheila provided a lot of information on materials, fixtures, and design, and told us where to find more on our own.

The Homework team provided guidance every step of the way and did a great job. I would recommend them for their quality of work and great customer service.

We are very pleased with the way our kitchen remodeling project turned out. They were not the lowest bid we received but not the highest either but overall we were comfortable with their ideas and references. Will use them again next year when we do our master bath

We recently used Phoenix Home Remodeling to remodel our early 2000’s Kitchen. The process was very easy and we enjoyed getting to know the team that came to do the work! We appreciated the straightforward approach to the overall plan, expectations, timing, and cost. This is a local to Ahwatukee company which was very reassuring that these folks not only work but live in this community with their name on the line. Communication was seamless and the work was exactly what we wanted! We will definitely use them again for future work and highly recommend them. Thanks for a great experience, and fantastic results!

My walls were badly damaged by wheelchair use over a period of years. In places the round corner beads were bent out and several holes and deep scrapes. The TWD crew came in and had the place back to looking sharp and ready for paint in just a couple of days

I want to caveat this one-star review by saying I am still hoping that Holzman does the right thing and returns our full deposit. When that happens I will gladly increase this rating.

There are a lot of good things about Holtzman and my wife and my experience with them started out very well. We chose Holtzman to remodel our bathroom due to the positive reviews they received on Yelp and Google. We received excellent service from our superintendent and, after choosing a layout and materials, we submitted our deposit so that work could get started. A tentative start date was set about two months out and we were told we’d be contacted soon with more info on the timeframe. A week went by. Then two. Then three. I emailed our superintendent multiple times with no response. I finally tracked down his cell number only to learn that he had quit the company and been told not to contact any of the people he’d been working with. We were concerned about the lack of communication at this point but decided to keep going. Our old superintendent gave us the contact info for someone at Holtzman who would reschedule us and get us a new superintendent. We were rescheduled but we wanted to ask our new superintendent about some details. So we were given his information and we emailed him. No reply. So we called him. No reply. After a month we had not had any communication with this superintendent. Then Holtzman randomly had someone come over to measure for the cabinets, though this had already been done and the guy who was doing it said that “this isn’t really my job”. Finally, we had someone knock on our door at 7am unscheduled and unannounced saying he was there to do the framing. We were all very confused as we still hadn’t spoken to the superintendent and no work had been scheduled. At this point, we lost confidence in the process. We had been left in the dark after the superintendent we liked left. The new one assigned to us was completely non-communicative. And now we had random trades coming over for no reason.

I told Holtzman that we did not want to proceed with them and would like our deposit back. They responded by saying they were going to keep $2,000 of it for salaries and work that had been completed. This confused me to say the least, since all they had done since we put the deposit down was ghost us and send random people to our house. We asked for a breakout of these expenses, which they never provided.

We had every intention of proceeding with Holtzman until the process broke down. We have not received $2,000 of value. No work was done. To the contrary, it has caused considerable wasted time and worry.

I respectfully ask Holtzman to refund our whole deposit so that I can update this review to confirm that you are a fair company who cares about customer satisfaction. Thank you.

Amber the owner is very professional. She came to our house and had her assistant take notes. The next appointment was in their showroom. We saw what she had envisioned for us based on our requests. The presentation was very much on point and we viewed our future kitchen on the TV screen. At first I didn't realize it was our kitchen as it looked like a commercial and so different than our present kitchen. We decided to sign up with them.

Working with Don Hughes (owner) & Mike (did all the work) was a great experience. Don was so easy to work with offering great advise regarding tile for both the hall bathroom and kitchen as well as paint colors. Mike was just amazing doing all the work: tile around the bath, removing the large mirrors in both bathrooms and installing mirrors we chose, replacing cabinets in both bathrooms, removing existing medicine cabinets and closing up the walls, painting and backsplash tile in the kitchen.

This was a great experience working with both Don & Mike. I can't recommend them highly enough.

Competitive selection. The squad was experienced, quick and clean with good workmanship. We are satisfied and grateful.

I would strongly suggest that you avoid Diamond Granite and Remolding at all cost. My experience with Diamond Granite and, Daniel Dubei, the owner was an unmitigated disaster from start to finish. For example:

Inordinate wait for product preparation and installation.

When the product finally arrived on installation day the measurements were way off - nothing fit. Either the laser measurements, fabrication, of both, were way off.

The installers were still in my house at 9:00 PM on installation day attempting to make the prefabricated pieces fit.

the bar quartz top was so bad measurement wise that it had to be returned to their shop and completely remade. The excuse was that they were supplied the wrong sink template. Disgraceful and total lack of attention to detail.

It took ten days for them to return and complete the installation. Countless Tucson Granite and Quartz kitchen countertop ads guarantee tear out and complete installation in one day.

I was without a kitchen for the entire ten day period.

They installed particle board on top of my cabinets after the old granite countertops were removed which was thick to the point that it is now exposed under the lip of the newly installed quartz countertops. Disastrous preplanning on Diamond's part which resulted in a very poor outcome that will have to be addressed with exposed moldings. Zero attention to detail again.

My original sinks were porcelain over cast. They were replaced with synthetic sinks in the new quartz. A step down for sure. Mr. Dubei's response is that the synthetic sinks have a lifetime warranty which I was never supplied with in writing and I wouldn't trust his word at this point with all that has transpired to date.

The oversize bar sink that was installed didn't take into consideration the outside the cabinet garbage disposal switch which is now hanging exposed on the side of the bar cabinets. It will have to be moved to another safe location and I'm still left with the hole in the cabinet that the switch used to occupy. Again, disastrous preplanning and complete lack of attention to detail.

I notified Mr. Dubei, in writing, that he was, under no circumstances, to charge my credit card with the remaining cost due until he and I agreed, in writing, what reasonable compensation would be for the corrections that still need to be made (exposed particle board, re-locating the electric and making provisions for the hole in my bar cabinets) along with the inordinate delay completing what was no more than a one day job and me being without a kitchen for 10 days. He never communicated and definitely charged my credit card when he was expressly told, in writing, not to.

It was my mistake to not take the time read the inordinate amount of one star ratings and blistering critiques Diamond Granite and Remolding and Mr. Dubei have garnered over time. If I had, I would have been duly forewarned and avoided the grief I experienced employing
Diamond Granite and Remolding and Mr. Dubei.

My advice would be to read Diamond's and Mr. Dubei's ratings and critiques on the various contractor review sites very carefully. You will quickly see little attention to detail and preplanning on their part along with the complete disregard for customer satisfaction.

I highly recommend Granite Transformations for your kitchen & bath remodel! I tried to upload a photo but my Mac has a mind of it's own... This is a great place to work with. I went in and spent an hour with the 2 women in the sales room. Selena was always pleasant and helpful when I called. Actually everyone was. Also when the sales rep came in she spent some time with me helping me. When she came to the house, Leah was pleasant and helpful! BUT, when the installers WES & MANNY came, they were perfect! Really professional and competent.
I tried to upload a photo but my Mac has a mind of it's own... Lizz

I have nothing but positive things to say about Praveen Puranam and his crew of workers. Custom Creative is a very professional & reliable contractor to do business with. If I have any other major renovations I would not hesitate to call Custom Creative Remodeling again.

Many Thanks:
Bob Mc Grath

These guy's know how to do a great job, I highly recommend this crew. Two thumbs up, my wife is happy, I'm happy, love the counters, now on to the floors and backsplash. Thanks again for the awesome job you did!

I contracted with Maxum to be the General Contractor for a total remodel of our recently purchased 2,750 sq. ft. home. A 75 day project is currently at 112 days. The end date is at least another 20 days away.
Every week there is a change in supervisors, laborers and sub-contractors. There is absolutely zero consistency in project progress. My wife and I have often acted as GC with workers looking towards us to provide direction.
As cheap as possible seems to be Maxum's mission statement. This has resulted in delays, redos and very intense disagreements as to how to move forward. Maxum has caused extreme anxiety for my wife and I along with unexpected costs for temporary relocation and for day to day living expenses.
The remodel results so far look very nice but only because of our very active role as designers and quality control managers.
This job did not need to be this painful. Maxum provided no concern for our input, promises made or common sense direction. We believe that our job was Maxum's first project based upon their total mismanagement of planning, product procurement, customer relations and day to day supervision and direction of employees and subcontractors.
If I were to start fresh, the contract would be much more specific related to project details and materials. I would also have included penalties for missed progress dates.

Tim our designer did amazing job ensuring all the details. The installation crew was highly professional. And the truth is with the size and scope of our kitchen we did end up with a couple of hiccups, but Affinity staff resolved every issue professionally and promptly. I would not hesitate to use them again.

I contracted with Jacuzzi Bath Remodel to convert a bathtub to a walk in shower and to redo the master shower. The sales person spent five hours at our house selling all the benefits of using JBR, one day install for each, top quality produces and installation, best guarantee in the business, we signed. We got a n install date of Jan 4 and 5 for them to be completed, probably sooner. So the Tuesday before Thanksgiving 11/22/22 they called and said they had an opening the next day would we de interested, sure. So they installed the master shower on Wed. 11/23/22. Couldn’t test it because the caulk was wet and needed 24 hours to dry. So Friday I turn on the water and it sprayed all over the bathroom. The shower head had been installed with out plumbers tape AND the neck sticking out of the wall was also not tight. I didn’t remove it, I called them. They took a note and would send it to the service department. One week later I still had not heard, another email to service. The next week I called and spoke to many people finally reach8g the service department manager who sent someone out the next day. He fixed the problems. Jacuzzi customer service called me once a week to check with me to be sure I was happy…well not so far, and I enquired about the tub to shower conversion. Each time I was assured it would be Jan. 4th or before. Yesterday Jan. 3rd I received a phone call again to check and see if I had any questions or concerns, I said yes I wanted to confirm I would be receiving my schedule shower tomorrow, Jan.4th to which she said yes I see it scheduled. Let me give you the preparation instructions, which she did. That was at 9:33 am. So I prepare the house for the workers to come between 7-7:30 am. At 4:10 pm I receive a call from customer service manager to inform me that the shower pan had not been received yet and they would therefore not be coming out tomorrow. He would check on it and call me in the morning. Well, today is Jan. 4th…at 10:25 I phone customer service who pulled up my account and then needed to put me on hold so she could check. After a few minutes she returned and very sweetly told me it would be two to four weeks! I asked to speak to the CS manager and he got on the line after a brief hold. He confirmed that it would be two to four weeks! My question was why? He had no answer, that’s what he was being told. What I can deduce from this is it was not ordered in September when I signed and paid a 50% deposit, and it was never checked on in the 14 weeks since signing the contract! Yes. 14 weeks ago today I signed up for new showers to be installed….I have one but it is unusable because it to date has not received the custom glass needed and one that is now delayed two to four weeks! Would I recommend Jacuzzi Bath Remodel, ABSOLUTELY NOT! They lie every time you talk to them….even today in the background I heard the customer service rep giving the excuse that they’d had a lot of illness going around their business, same excuse I got in November when I could not get called back or a service appointment until I raised cane! Do not use them, they do not care on bit about customer satisfaction! NOT AT ALL!!! I gave two stars because I do like the look of the shower that is not quite finished….but I have not been able to use it although it has been installed six weeks, but that a different story!

Sunset Tile did a terrific job on our kitchen and bathrooms remodel. Mark was great to work with through the design phase, and he had some great suggestions to improve the functionality of our kitchen. Paul and his crew were very professional and always left our house very clean each day throughout the remodel process. They were highly recommended by a couple of friends that had used them , and we are completely happy with the work they did for us. We would definitely use them again and recommend them to anyone needing some remodeling in their home.

We had our master bathroom and hallway bathroom redone recently we are very happy how everything went since the first day with design consultant JR Crider was very patient and attentive he was very helpful. Also Sam Snedecor who did the remodel was great at keeping us informed as things progressed, he did a fantastic job he was dedicated and any questions that we had was answer, he always wanted to make sure we were happy with the work he was doing, overall we love our new bathrooms. We highly recommend Re-Bath & Kitchens

They were extremely professional, clean, and provide great value for money! Highly recommend!

Their design team gave us the multiple options for redesigning the kitchen. Over and above that, practical suggestions and recommendations. Recommended!

Had a virtual interview with the owner Rhonda yesterday. She completely rushed me through the interview was so rude and unprofessional. Rhonda kept notifying me that she had to interview other people letting me know my interview wasn’t important as she kept rushing me through the interview and not allowing me to finish talking. Guess she wasn’t interested from the beginning of the interview. Felt kinda discriminated from the owner . Be more professional Rhonda when interviewing someone and give them their time don’t rush them through it and constantly notify them you have a ton of other people to interview.