Benjamin H. Craine
5 years ago
We knew of Affinity from a friend who had an excellent experience, and from their beautiful kitchen. Also, another friend recommended a specific designer . . . who happened to work at Affinity. So, from the beginning when we decided to redo our kitchen, Affinity, was the first stop. My wife worked as an interior designer, and we redid another kitchen in our MI home, so we had an idea of what it would cost. From the moment we met with Deborah at Affinity, we knew we were in good hands, and, ultimately, the price was in line with what we expected.
Deborah was simply FABULOUS. She is pleasant, patient, professional, and unbelievably talented. She quickly understood what we were attempting to do, and she worked with us on every detail, measuring more than once, and making sure that everything fit perfectly. Affinity even offered us a couple of suggestions for general contractor for part of the kitchen construction, and the other work we were doing in the house; we picked one of the two, and we were also delighted with them. Because Affinity had a history of working with the recommended contractor, it went even smoother.
We were given a production schedule, with the work being done while we were out of the house; we trusted both the contractor and Affinity, and we were NEVER disappointed. Everything went exactly as scheduled, and shown on a production spreadsheet before they began. We came back to AZ after everything was completed, and we were simply blown away with a kitchen that EXCEEDED our expectations. We continue to say to one another, and anyone who will listen, how thrilled we are with our new kitchen. We worked in the same footprint, yet we now feel we have phenomenally more space. That is a credit to Deborah’s design and the functionality of the cabinets we selected. We had a couple of adjustments that needed to be made, and within a day, Jamie was at our house, allowing us to begin putting away everything that was packed up. Jamie was also friendly and accommodating. Today, Mark came out to do a couple more things, and, he, too was great. Didn’t hurt that Mark emigrated from Canada, where the cabinets are manufactured, and happened to spend years working for the manufacturer. He’s a great find for Affinity, as he knows this cabinet from the inside out. We are now 100%, with the last couple of things very minor.
So, know that you will make the right decision if you choose to work with Deborah and Affinity!!