Maxum Construction

Brian and Jerry were the best designers we could find. Before we even signed the contract, they took the time to create beautiful 3D renderings of how we wanted both baths and our bar to look. The finished result looked exactly like the renderings. Couldn't be more pleased with the outcome.

We hired Maxum based on the relationship we developed with the designers Jerry & Brian who were very caring, professional and followed thru with all their commitments. We then waited several months for the work to start. We were told they wanted to wait to start until they had all the materials so there wouldn't be any delays once they started. Unfortunately that isn't what happened. They had some really bad subcontractors doing work on our house that were constantly making mistakes like taking out lighting that wasn't being replaced (even after we told them so), installing the wrong tile even after going over all the tile and instructions, building unlevel walls, etc. There was very little supervision of these idiots and when we complained to Maxum, we kept being told what great work they've done on other jobs. After several weeks of this, they finally acknowledged the bad work being done and brought in new guys that did know what they were doing but they didn't get very far since they ran out of tile replacing all the bad work that we had to wait 2 more weeks for them to get replacement tile.
The communication has been awful, they don't contact me until after repeated calls/ texts to them. We're never told in advance what's being done when, how long things are going to take, when we're getting our house back. It's been a very frustrating experience! I hope we will be happy with the results when/ if they finally get done. I don't know how they have managed to stay in business 20 years of they is how they operate. I don't recommend them at all.

We love our new bathroom! From design to clean up Maxum Design and Development was superior! Each day the crew worked long hours to make sure we were satisfied. They were careful to keep the demolition mess contained. The crew and Maxum office staff were always available for questions. The work and materials are high quality. The result is a beautiful room, complete with a barn door. When the project was complete, our bathroom was clean and shiny. We would recommend Maxum Design and Development to anyone !

Just being honest...Staff walked out in the middle of our project. Our counter tops were lost, but after our own phone calls they were found. The cabinets are terrible construction. Measurements taken wrong leaving under floor exposed & used ugly trim to cover it. Ceiling raised & so uneven special trim had to be made. Wrong color cabinets installed. I was told its all in the lighting & that I signed off on the color which I did sign, but in planning we picked a color & told them that we absolutely did not want the color installed. Project took almost 1 year (11 months.) There were days that workers did not show up. We had to call to find out why. We were told many times, so & so would be here & after waiting all day, it would be another no show. We are just happy this is done. My husband will fix the small thing that need to be fixed.

These guys are amazing!
The communication you have with these guys are unprecedented, they really do keep open communication and they are very upfront with anything and everything. They answered any questions I had at anytime. They exceeded my plans I had to remodeled my house especially my bathrooms! It was honestly more than I could ever ask for.
I had them crate a mancave for my husband and OMG did they ever blow it out of the water!! Its AMAZING! HE loved it and cannot stop talking about it. They went above and beyond with it and I could not have asked for more.
They really did a great job on my new home, I honestly couldn't be happier and if I ever needed anything else done with my house they would be the ones I would call.

I contracted with Maxum to be the General Contractor for a total remodel of our recently purchased 2,750 sq. ft. home. A 75 day project is currently at 112 days. The end date is at least another 20 days away.
Every week there is a change in supervisors, laborers and sub-contractors. There is absolutely zero consistency in project progress. My wife and I have often acted as GC with workers looking towards us to provide direction.
As cheap as possible seems to be Maxum's mission statement. This has resulted in delays, redos and very intense disagreements as to how to move forward. Maxum has caused extreme anxiety for my wife and I along with unexpected costs for temporary relocation and for day to day living expenses.
The remodel results so far look very nice but only because of our very active role as designers and quality control managers.
This job did not need to be this painful. Maxum provided no concern for our input, promises made or common sense direction. We believe that our job was Maxum's first project based upon their total mismanagement of planning, product procurement, customer relations and day to day supervision and direction of employees and subcontractors.
If I were to start fresh, the contract would be much more specific related to project details and materials. I would also have included penalties for missed progress dates.

Maxum is the best. We couldn’t be more pleased with our bathrooms. From the initial contact with John and Taylor, when they came to our house to take measurements, to the final inspection, they were professionals with a personal touch. Within two or three days, a design for the master bath was sent to us for review. The plan was excellent and fit our space perfectly. After a visit to the show room for a detailed discussion, we decided to have both bathrooms remodeled simultaneously. The two professionals who worked on the project, Ricardo and Jose, were extremely skilled and talented. There were no delays, no glitches, everything went smoothly and attention to detail was always in the forefront. The custom-made vanities, cabinets and tiling are exceptional. The most important aspect was the communication between Maxum and us. Everything was open and honest and Maxum delivered. We could not recommend them more for a remodel and will no doubt use them again in the future.

Couldn't be happier with our Walk In Shower. Top notch service, top notch design and professionalism. From Brian, David, Stephanie, & Jeff (who always made sure it was done right and on time!) and crew! Highthe rest of the crew! Highly recommend Maxum Design. If you are looking into a remodel - make sure you have them take a look - you won't be disappointed! We will be using Maxum Design/Construction for our future remodels!

Maxum Design is an excellent company to work with. They are acommadating, they took our vision and presented us with a virtual blue print. This helped us to visualize how our final product might look. We got to play around with it until we were satisfied with the outcome. Even though we changed our initial idea, they took their time to ensure we were happy with the final outcome. We never felt rushed or we were inconveniencing them. Very professional and knowledgeable. Their design studio is beautiful with plenty of samples to work with. They provided us with initial options which is helpful to get us started. But the best was their ability to accept feedback and provide us with options that met our design. We never felt pressured into any decisions. Maxum Design staff takes time to give to give their clients truly what they desire.

I am so glad that I hired Maxum! I met with Stephanie and John and they came out and looked at my master bathroom and got measurements. I had a outdated bathroom and decided it was finally time to upgrade. I went to their showroom in Phoenix to pick out my tile and granite countertop the design they came up was AMAZING!! The install was completed very quickly and was super clean. The installers were professional and the communication was exactly as promised. I am in love with my new Bathroom!! Thanks Maxum!!!

I am so glad I decided to go with Maxum for my kitchen remodel. The process from start to finish was obviously a messy task and interesting to get used to with your kitchen torn apart but man were they great. The communication was top notch, the workers kept the space clean as best they could and were very respectful. My questions were always answered on a timely manner and they made it seem like a breeze. I highly recommend them for any of your remodel projects. I will be using them again. Thanks guys!

The remodeling of our Master Bath went very well because of the professionalism of everyone involved. They kept everything as clean as possible and worked efficiently. The whole process went much smoother than any of our many past remodeling projects. and we are thrilled with our new beautiful and functional bathroom.

Working with Maxum Design and Construction has been great. When I was worried my rain shower was not high enough Taylor and John came out within a half hour to discuss. Great response! Designs are awesome! ADA compatible; I have MS. I love the quality execution by construction crew led by James.

Sloppy work. Chaotic amateur subcontractors from all over. One day they never even showed up nor did they call me as to why. Had to have them come back to redo things several times. Several things left unfinished. Who paints a door with the knob on? Really. See pics. Sloppy paint job too. They couldn't be bothered to use a single solid piece of wood on my garage-- they pieced together leftovers. See pics. They initially built the garage door opening too narrow for the door, had to redo. WTF. The brand new back door they installed doesn't latch properly. They didn't properly strap down the  water line in my garage so it was slapping. They had to go up and redo that and in the process of that they broke thru my ceiling and did a crap patch job and didn't come back to paint it. Seriously. See pic. Complete amateur sloppy work. One contractor stole my brand new ladder I got as a housewarming gift. Another contractor used my new step stool as his own getting paint and crap all over it. They washed their paint with my new hose getting paint all over it and my yard. There's more but this review is long enough as it is. They never returned call after I brought these issues up. Can't recommend. UPDATE: a few months later they called me concerned about the bad rating, and I told him exactly what was wrong and they saw the pictures, and they seemed concerned about fixing the issues but then never got back to me, so I removed one more star apparently as they don't even care about their own reputation.

I love my home now that Maxum has replaced all my flooring. I had carpet everywhere now I have beautiful wood like tile throughout. I'm amazed by house big and open it looks now. Great job Maxum!

Met with this company at the Home & Garden show on a Sunday and scheduled a consultation/estimate for Thursday that same week. Received a call on Wednesday saying they wouldn't be able to make it for Thursday and then rescheduled for the following Monday at 9am. They ended-up no-showing. No call. No email. No follow up. Never heard back from these people, which is a good thing because if there work is anything like their communication, it would have been a waste of time and money with the end result. I would never trust this company to do anything with my home considering how unprofessional they are.

They did a great job on our house remodel. New floors, paint, kitchen blacksplash and room conversion. Very happy. They cleaned up well too. Worked with Nelson.

This company is amazing. They care to do a great job! Everyone from Jerry and Brian from design to the install team and production under Stephanie were awesome!

very professional. everything was upfront no hidden surprises. and they were in and out in 2 weeks. if you have any concern put them a side this is a well greased company.great work

Without a doubt the worst SUB-contractor in all of Arizona if not the country.
They know nothing about building and the hire the cheapest subcontractors who also know nothing
Stay away!!

They overall have a great business and they know how to work and do what they need to do to get the job done

Maxum Remodeled my house did a great job!

Maxum is excellent contractor

Very informing, and good prices.

Great people

There were many things that went wrong with our remodel, but I'll keep it rather short.

1. We had two project managers. One got fired. The other was intoxicated on nearly every occasion that we spoke to him. He would angrily call us up on weekends and interrogate us about when the contractors left our house. On another occasion, he claimed that he was probably drunk when he took our call at 3:30pm on a Thursday. So drunk that he didn't remember it. He accused us of lying until he looked at his phone receipts. Our sink detached from our counter about 4 months after completion and after several no-shows, I confronted him about it. He hung up on me.

2. We received a design for our kitchen and we only asked for two things specialized cabinets: a cubby cabinet and a spice rack pull-out. Both cabinets were forgotten about. The spice rack was added after completion. The cubby stayed the way it was because the project manager told us there was nothing they could do now and it would require the tear down of the backsplash. We should have pushed back on this, but we didn't. Our design, in total, was missing the two specialty cabinets we asked for as well as additional cabinets that could not be added due to a lack of space.

3. At some point during the re-install, our dishwasher was damaged. It was placed back in and leaked ever since. Now our new cabinets are removed due to the water damage. Maxum sent a contractor to come look at the damage. He said that Maxum would get back to me. That was a week ago and I'm tired of waiting for them to do the right thing as we have always been patient.

Do yourself a favor and look at their ROC cases (ROC 202770). Two cases have led to discipline or resolution and meanwhile there are two pending cases. Please avoid this company.