Best Repair And Installation in Phoenix AZ

This company made our patio doors in record time & they were very nice & professional & they had the best quality doors at the best price, the installers did a perfect job and were very professional???

Great job. Outstanding workmanship. Greg Lautzenheiser did really excellent work and I would recommend him to anyone. The staff at True View was very helpful too. Thanks to all.

This review is overdue. Early one Saturday morning I received a text that a glass door in a building I manage had been smashed overnight. The company I normally work with(no longer!) was not answering their 24 hr emergency number so I started looking for nearby options. Sunny State came up in Google maps with lots of good reviews. I reached Dwayne and he apologized that he had family plans and wouldn't be able to make it till about 3pm. Considering it was about 10 am at this time I thought that was very reasonable. He called when he was on the way, got the place boarded up quickly and gave me a quote for glass replacement once it could be ordered. The price was very reasonable for the board up and the replacement. A very nice woman in the office contacted me Monday morning with a written proposal and a schedule. They followed through on everything they said they would do and stuck to the schedule communicating along the way with more specifics about time once the ordered glass had arrived. All in all, excellent service and, really nice people, good price, communicative and on time. What else can you ask for?

Excellent process from initial contact to Client satisfaction rating. Kevin and John are responsive, excell at follow up and ensure that the Client becomes a repetitive consumer. I will highly recommend and select Valleywide Glass for all of my Window, Door and Glass projects. Kudos! JFM

I can’t say enough good things about this company. They were the 6th company I called (I never get that many quotes for a job) because I just couldn’t get on board with the other companies. Thank goodness I didn’t give up and tried one last company. They’re extremely responsive, kind, patient, and knowledgeable and offer great prices for their products, definitely not inflated like several of the other companies I talked to and the doors were ready to install in less than 4 weeks after ordering. They are not hard sellers but will any questions you have and offer advice if needed. They replaced 2 sets of very old French doors (one set included a sidelight) in my condo with new fiberglass ones and I could not be happier. They also replaced door sweeps and weatherstripping on two other doors as well as fixed a sticky patio door just because Craig noticed it sticking as he opened it. Kris also left the place as clean as when he came. Craig and Kris are just genuinely nice people with fair prices, incredibly hard workers, and are very meticulous in what they do. I will go to them for all of my future door and window needs as well as recommend them to anyone who needs windows and doors. You will not regret it!

Got 10 new windows and from start to finish it was a good experience. Both Greg & Adam Johnson stopped out at the job and seem to really care about their customers. The installers were on time & took great care on the installation. They were also very friendly and professional. Windows look great & really dress up the house. We believe that in the AZ heat Infinity fiberglass is the way to go. Definitely would recommend them.

Mickey came out to my house after doing my sister’s house and helped me in a professional manner. Thank you

Tried calling several times because I needed a window replaced but the phone just rang and rang. They happened to be right near me so I drove by their address and the business that's there is Diamond Granite??? Obviously I went elsewhere.

After removing the door panel myself and seeing that my window was not functioning due to a broken plastic tab on the power window regulator (harness), and verifying that the motor still works perfectly. I took the car to a nearby Gruelich's repair shop. They informed me that they'd have to diagnose the problem and get back to me in a couple hours. After 4 hours, the assistant manager called me back and said that both motor and regulator are shot and need to get replaced. All of it was a package deal, priced around $450 that would take over a week to repair! I politely declined the repair and called Power Window Repair and was told that they could complete the repair in about an hour an replace the regulator with an all-metal unit with life-time guarantee. Unfortunately, they were wrong about the replacement time: it only took them 1/2 hour! And, with a total cost if $229!You guys are awesome and I look forward to recommending you to anyone with power window repair needs.

All the guys were great and really went out of there way to keep out home as dust free as possible:)

Jason did a phenomenal job from start to finish. We needed one of our residential glass replaced. We called all around and no one could deliver like Jason did. He's very professional, on time, and detailed. He thoroughly explains his entire process of replacing the window and time frame for getting the window. We highly recommend Jason with Econ Windows.

Nice and friendly people

The best place I ever visited everybody was kind and it was great price on the shower closures

Dustin from the Phoenix office came to our house which is a bit more then an hours drive to show and explain the windows and all the features also aided my wife and I as to which window would work best from our home. We live in an area that is always cooler the Phoenix which we get snow during the winter months. Installation was quick and the crew was very professional while doing their job. We had 8 windows replaced of various sizes and all look great. My wife is particularly happy as she won’t have clean the windows for a bit since the crew did that job before they left. The crew also left the house as clean if not cleaner then it was when they arrived. Should you need windows or doors replaced I’d suggest to look no farther. We did that shopping and Lei charged less then the “other” company was quoting us.

Thank you Dustin and crew for the great job well done.

Matt Adkins, David Barrett and Do Cao did a fantastic job installing three (3) 8 foot glass sliders in my brick and wood Scottsdale residence. Their attention to detail, skill and expertise and passion for working together as if it was their house was so refreshing for me. They didn’t even take a lunch and 11 hours later we couldn’t be happier. Marty Schwarzkopf

We called Universal Glass to have 2 windows repaired/replaced while in the process of selling our home. The office staff was wonderful, got us scheduled quickly, and had a technician out within days for a quote. The quote beat every other companies price and were the fastest for installation. Excellent service all the way around!
Most people talk about the negative when technicians come to do work. Rarely do you hear positive. Well, I need to add positive comments regarding Leon. Not only was he extremely professional and courteous, but he is one of the best human beings I have ever met! I had the pleasure to have a great conversation with him while he installed our new windows, and he is AMAZING! His family is blessed to have such a wonderful man in their lives.
Universal Glass is lucky to have him as an employee! His work ethic is the best! If there’s a way to give him a raise, please do! Hes one in a million for sure!
We are grateful for the excellent work, but also for having the opportunity to meet Leon. We will be repeat customers whenever we need glass again for sure!
Thank you!

Bathroom Remodels Turned out great. Customer code: AZLB21-1478
Materials of nice quality and installers Lyle Patterson and William Holt went above and beyond to assure I had a great experience and excellent end result. LOVE my new large walk-in shower!

I had a great experience with Window World and would highly recommend.

Disappointed. They installed windows that don't stay up, and don't stand behind or service the products they sell! The installers pointed this out over a month ago...and still no resolution.

Stay away - they take your money upfront so you have nothing to leverage back when they install a defective product.

I recently had a rep come to my home for a quote, as I was not made aware of the option for a virtual consultation. I found the experience underwhelming and have since decided to go with another company.
Right off the bat, I had concerns. I was walking into the property with my mask on when the salesperson walked up, mask in hand, and asked Mask or no mask? I was taken aback - I was already wearing mine so obviously I valued the courtesy. At no point during the consultation did the rep wear gloves and social distancing was definitely not enforced. Despite what is listed here, customer safety does not seem to be a concern for this rep.
The salespitch itself was definitely a high pressure situation. Even when we had run over an hour and I was saying that I had a really long day and wanted to finish up, the salesperson insisted I read every warranty and quote from their competitors in the sales binder. Before I even got the quote, he explained that it would have 3 prices: the regular price, a discounted price that is good for 30 days (75%ish of the regular price), and a one-night only special price (60%ish of the regular price) if I signed a contract right then. I very clearly told him that I would not be signing anything that day and not to even bother writing up this special price. However, even after saying I wanted to wrap things up, he took the extra time to calculate the special price and then tried to sell it to me after I clearly said no, making me read out loud the 4 conditions of this special price I didn't even want. Oh, and I almost forgot to mention when he tried to stump me by asking about united inches. I told him yeah, I know what that is, half the window perimeter and he said no, it's actually length plus height, which for those who don't remember is exactly the same thing as half the perimeter.
Overall, I felt a bit patronized and definitely not like I was being respected. The windows definitely seemed to be good quality, but I wouldn't recommend this company due to high pressure sales tactics and poor COVID-19 prevention practices.