Best Residential And Commercial in Phoenix AZ

I have used their services for many years and for various different reasons. I have had nothing but friendly service techs and the lady that calls me every 3 months to reschedule is always pleasant to talk to.
You have a customer for life with me.

Thanks City Wide!

Great experience ?

Realized I needed pest control work after living in my home for a few months - Aaron was super responsive and got me taken care of on my first treatment same day. He was careful of my requests with my pets and understanding of areas in my home.

A 1 year warranty doesn't do you much good if in that entire year the issue is never fixed or your place isn't properly treated.

So during the initial inspection they did a good job identifying all the problem areas of my house and then proceeded to treat these areas (i think, I'm not sure anymore because the termites never went away).

2 months go by - area still are infested with termites and they are building tubes actively still, so i call and they come back out and treat again.

another 2 months later - areas still are infested with termites and they are building tubes, oh most like they didn't treat anything. So i call and they come back out and sent someone friendly and more experienced. My husband had a good experience with the 3rd person as he was good at explaining things and sorta guaranteed us that the problem was fixed.

another 2 months later - areas are still infested, termites are building even MORE tube and in more areas to the point that its just impossible to ignore anymore, it looks bad and its just hard to imagine that anything was done any of the other visits now.

I try and get another appointment, they guarantee yet again to send someone better but I can never get an appointment in the mornings, itll take 2-3 weeks, maybe to get someone. Not to mention the appointment itself has a 5 hour window for when the employee is supposed to get here and to the treatment, thatll require taking an entire day off work. :/ I don't know many people who could tolerate such a large time window like that, especially when you have to do this multiple times in a year.

Termite treatment is just something i want to do once and forget about, maybe a touch up every now and then, you cant do that if you go with this company.

I'm sorry but my house is being eaten away, and after this many visits they still couldn't treat the same problem areas. I'm absolutely upset over this. Ive worked with termite companies before and never have i had a company have so much trouble treating 1 problem area. My bathroom ceiling, from the beginning, has always been the problem and it continues to be a problem without any signs that it got any better or will get better.

The 1 year warranty wont do you very good if that entire year the termites still don't go away with no signs of stopping. I really have to do some research into other companies now to see who else I can go with. When it comes to your house, you cant afford to get bad quality termite work done.

David is a most personable, energetic, and polite representative for your company.

I was skeptical about using a professional for my bed bug problem, but A1 Bed Bug Exterminator in Phoenix exceeded my expectations. They were very professional and the treatment worked wonders. I would highly recommend their services to anyone who wants to get rid of bed bugs for good.

Bryan was really cool and very informative really liked the way he wasn’t pushy and didn’t try to force a sale out of me! Didn’t get it this time but if all ends well I’ll get it next time!

Good people

Had issues starting 2 years ago with squirrels and mice in the crawl space between the ceiling and roof. A friend recommended Serenity Pest Solutions. I never had pest problems in the past and assumed someone would show up, drop a few traps and come back to check them at some time. Wasn’t expecting much.

I was extremely pleased to see that Justin had a detailed strategy to rid my home of pests. He used bait, traps and cameras to identify and remove the rodents.

After eradication, he used his construction experience to patch all the cracks and crevices in the roof to prevent re-entry.

Have not experienced any problems in well over a year. No more spiders and scorpions either.

Justin has excellent communication skills and always coordinates monthly follow-up maintenance appointments as well as giving an in depth explanation of the pest removal process.

Best pest control we have ever used. We always refer our family, friends and clients.

Had a referral from my neighbor years ago and haven’t used anyone else. Great pest control company with great value $ and consistent service! No issues with bugs or pests using this company for many years. Highly recommend...

We get treatment for scorpions and crickets mostly, as our house backs up to a preserve and scorpions are plentiful here. We have used Critter Tech for approximately 8 or 9 years now. They are extremely reliable, responsive, and most importantly thorough. Our technician, Jesse, comes every month, always on time and it’s nice to have the same person come every time, as he’s familiar with our issues and our property. They send reminder texts for our appointments, are very fair in their price structure, and we have been very happy with our service for years. I don’t give my business to people who haven’t done a good job, so the fact that we’ve been with them for so long when there are many pest control choices, says these guys are excellent. Highly recommended!

We are so thankful for Adam and the other amazing bug guys at AZ Bugscience! We had found a few ticks and Adam got right to it and we continued with general inspection ever since and we never have issues which is a lifesaver during scorpion season! We haven’t found a live scorpion in our house since he started treating our house! He also is extremely dog friendly, our rescue dog who is afraid of a most people, LOVES him. He always took the time to explain things and had great customer service. His guys that works for him are always kind and proficient as well! Highly recommend.

From the initial phone call all the way through the heat treatment it was a very pleasant process, all of my questions were thoroughly answered. Great customer service from beginning to end. I highly recommend eco-force heat systems!!!

Great customer service,

Bird Control was a great experience. The price is very reasonable, and the service was excellent. I highly recommend them!

Had a termite infestation in 2014. They did a professional job. Had a small problem a year later.. .they fixed it no charge, no problem.
Received an invoice recently (Sept.) to renew my warranty for another year that would be due mid-October That reminded me I hadn't had a warranty inspection since 2015. Called to schedule an inspection and was told a 'tech' wasn't available until 4 days after my renewal was due,
and could only be done if my warranty was in force. I thought that was
a pretty shady way to make sure I renewed my warranty.

Update: In fairness to the Company, the owner, (after seeing my review), contacted me in person. He explained I should have been told they would extend my current warranty long enough to do the inspection under my current warranty period. He apologized for for the misunderstanding.

I never write negative reviews but now I think I have to protect other consumers. Pauls Pest Control was recommended to me by my hard wood floor installer. When my wood installer was prepping the house, they saw termites and told me to call Pauls Pest Control. Paul is a relative of this wood installer. Pauls pest control people come out and checked my entire home, drilled holes and put in what they said was their the best termite control product inside and outside and gave me a warranty. One year later, My beautiful new wood floors were buckling and lifting from hundreds of termites. Pauls men came out and treated those areas. I called again a few months later when I saw more damage on the floors and the front door was splitting. They treated a small area of the wood but they wouldn't treat my front door because my husband used Raid to temporally get rid of them. It was obvious that the Raid was a quick fix because you could see the damage, but they still refused to treat for termites.

Now, a few months later when I saw more even more termite damage on my wood floors, I asked Paul, the owner, to come to my house and and make a plan to get rid of termites before I put the wood down again. He promised to call me with a treatment plan. He never called, even after I left a message. Now, 2 months months later, the front door is ruined from termites.

I would say Pauls and his Pauls Pest Control didn't honor their warranty or his promise to me. Be very careful who you use. Get a referral from friends that have been happy.

Great custom service! Replied to email promptly and showed up on time for our appt. This is the business that I WILL work with in the future. I was very please with the service they provided

We had beebes for 10+ yrs, till we had a bedbug problem n one bedroom. They did not fullfill the guarantee they quoted us after 3 treatments. They used every excuse to not do treatments till pests were eradicated. We're shopping for a company that stands by their word!!