Best Maintenance And Installation in Phoenix AZ

I thought we had a septic tank for our sewer service, turns out we are on city sewer and sanitation. I called Sewer Time thinking we had a septic pipe leak but it was the main sewer pipe to the street. Dan at Sewer Time explained how my sewage and water system works and that they were a full licensed plumbing company and they dug up and replaced our sewer line. They did it fast and were very clean doing the work. I want to recommend these guys to everyone sewer system or septic system they do it all.

This team is passionate about helping people understand their waste water system and keeping them from throwing money at it needlessly. I called to have my septic pumped because all of my drains were clogged. As soon as he said they didn’t pump I thought I was off to the next number but I was wrong. He walked me through my septic system from drain field to clean outs to be sure I needed the system pumped and helped me figure out that I had a clog at the septic intake. Rather than charge me to come out and fix it he gave me simple clear instructions on how I could painlessly fix it myself in under 5 min. I highly recommend Hornick Contracting.

We decided to contact SepticFlo after getting the cold shoulder from several other companies in the same area. SepticFlo works with some amazing service providers and the company they sent was able to get our repair scheduled and completed quickly.

We would recommend SepticFlo because instead of dealing with the schedule and a ailability of a single local company, they were able to go to work on our behalf and actually get one of their certified service providers to take care of our drain cleaning.

Thanks SepticFlo !

Hero home services was very professional company, they were on time and completely personable! I would highly recommend them to anybody, they came and answered all of my questions, we're very neat and tidy with the way that they fix things and they explained every step as what they were doing! I was definitely satisfied with how they fixed my sink, they took the time to give me some hints and tricks how to keep it from getting clogged up again! Thank you!

I called to schedule an appointment to get septic tank pumped. Price I was quoted by Troy was $400.00. I specifically asked if there would be any additional cost associated with pumping and was told there would be no additional costs. Well the person after a 2 hour delay in time they were scheduled to arrive they did show up and took care of pumping. Well then I was given bill that was not 400.00 as promised, but now cost would be $495.00. There would be an additional cost of $95.00 for digging. I will not use this company again just for the fact that they lied to us.

Thought I had a plugged drain but it was a full septic tank. I called 4 or 5 places to get it pumped out but everyone was telling me that it would be next week before they can get to it. I called Septic Medic and was told the same thing. When I told the lady on the phone that it was full and can't drain, she put me on hold. After a few minutes on hold, she said that she would have someone heading my way in a few minutes. It was 4:00 pm when I called and he was here in about 30 minutes. I already had the small service port on the tank exposed but the driver (Kyle) said it would be better if he could get in through the larger port to make sure he can get all of the waste out. He dug with a shovel until he found it, then chipped away at concrete that was poured on top of the tank until the sun was almost gone. He could have just taken the easy way out and used the port that I had already opened (I wouldn't have known the difference), but he wanted to do the job right. Septic Medic went above and beyond to take care of me today. They did not charge for emergency service, but I would have gladly paid it. These people care about their business and reputation. I will always use and recommend them. THANK YOU FOR THE HELP TODAY!!

Patrick consistently does a superb job with anything we throw at him - whether it's a commercial water heater, water hammer, clogged dirty line, new faucet, etc, etc. Very personable and likeable - he's a terrific representative for Valleywide Plumbing!

Additionally, there's Rachelle, at the office, who is a fantastic first contact and very helpful too!

Justin came out to service out septic tank today. Justin is super friendly, he did a wonderful job, very thorough job, and made sure to leave the area clean. Justin explained everything and gave us some great options to help with the maintenance of the septic tank. I highly recommend Cooper Sewer and Drain, from the responsiveness of the staff on the phone, the ease of scheduling an appointment, and overall helpfulness of the entire staff.

The employees who came to do the work always showed up on time, acted in a very professional manner, advised me as what was happening and did a very good job of clean up and repair of some sheetrock.
Thank you,
Mary Elder

Great guys very hard working, explanatory, and just nice.

When I found out I was septic not sewer I called a different company that literally did nothing compared to what these awesome guys did. They were very thorough I really appreciated it. DONT SECOND GUESS GO WITH THESE GUYS!!:)

They where on time , Ben takes care of everything with his machinery, we are building a new home and he’s prices for graveling where very fair compared to others, it did not make sense for us to rent the machinery and do it ourself. The other good part it’s that we found out he actually does demo and hauling too, definitely will use him again!

Make sure when you call for pumping service that you ask what you get for the $225.00. I paid for a 1000 gallon pump out. The tech didn't agitate the solids to break them up and left a 1 foot layer on the bottom. When I asked why he wasn't removing the solids, he told me that they only pump the liquid and pumping the solids would cost up to $700.00. Are you kidding me? That makes no sense. You are here to pump the solids! Wally didn't tell me that on the phone. I will never use them again.

Everyone I worked with was fantastic. The office staff went above and beyond to help me and kept me up to date through the entire process and there were no surprises. On both visits to the home they explained everything that was gonna be happening as well as educate me on how to maintain the septic properly going forward.
Other companies can take a lesson from them on customer service too!

AVOID this company at all costs. We spent $6700 with them 4 years ago to have our entire sewer and water line replaced. Recently we had a draining issue that was diagnosed by another company as a belly in the drain line. When we contacted them they claimed that they would do right by us and rectify the situation. While I understand that a company should not have to warranty their work for ever, the fact that they only warranty the work for a year, speaks volumes to the quality of their workmanship. A price was agreed on the repair work. They then proceeded to start putting us off on the repair claiming emergency situations. When a technician arrived monday , he was clueless to what the issues were. Went to this truck to call in to base and left There was multiple communications with this company and another technician was dispatched Tuesday. He was also quite unaware of the situation. He at least was apologetic and did communicate with is in a more professional manner. It is as if there were no internal communications within this company. Finally after the latest emergency declaration I called the the owner, he basically said , we are going to pass on this work and hung up on us. Incredibly unprofessional company. In a way I am happy that they refused to do the work as that is only rewarding shoddy workmanship and poor customer service. DO NOT I REPEAT DO NOT USE THIS COMPANY.

Excellent service. I was very happy with the team that came out to perform the work on my septic system. I was not on-site (rental property) but they communicated everything along the way, sent lots of pictures, helped resolved an issue on the same day, and still completed all the work they were scheduled for. I feel their price was fair for the work and the skilled technicians they have. I will absolutely use them for all my future septic systems repairs and maintenance.

I was referred to Rooter Man by a friend of mine. I was desperate to find a plumber that I could trust as I've had some negative experiences in the past. I've been lied to and overcharged by big name companies so I am very cautious about who I give my business to.

That being said, I really trust Roy. He doesn't use sales tactics or gimmicks. He knows what he's talking about and did not once try to upsell the job. He wasn't looking for things to replace outside of the job I called him for. He quoted me a fair price and time frame to work on my main sewer line, and was super knowledgeable and patient while explaining what needed to be done. I'm very happy I went with Rooter Man! My advise is to be careful, there are a lot of crooks out there. Now that I've found someone I trust I'm going to call him every time. I recommend you give this company a try. Thank you Roy!