Description
"If you are experiencing any type of plumbing issue, you don’t have to wonder if you are consulting the right professional for the job. At Hero Home Services, we stand by the quality of our work because we have spent generations honing our skills and trades to offer you – the customer – the best possible services around. Let us know how our professionally trained staff can help you today!"
SERVICES
A/C system maintenance, A/C system repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Repair HVAC, Thermostat repair, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, 24 Hr Emergency Service, Air Conditioner, Air Conditioning and Heating, Air Conditioning Air Conditioning, Air Conditioning Unit, Annual Maintenance, Ball Valve, Bathroom Drains, Camera Inspections, Cleaning Out, Clogged Pipes, Clogged Sink, Commercial Property, Courteous Service, Drain Cleaners, Drain Cleaning Hydro Jetting, Drain Cleaning Machines, Drain Lines, Drain Snake, Electric Drain Cleaning, Electrical Wiring, Emergency Service Available, Floor Drains, Flush Valve, Furnace Replacement, High Pressure Water Jetting, Home Improvement, Home Inspection, Hour Emergency Service, Kitchen Drains, Laundry Drains, Leak Detector, Leaky Pipes, Plumbing Emergency, Plumbing Issue, Plumbing Repair, Plumbing System, Remodeling Contractor, Repair Or Replacement, Residential Homes, Restricting Water Flow, Reverse Osmosis, Roofing Services, Roto rooter, Routine Maintenance, Sewage Backup, Sewer lining, Sink Drains, Slow Drains, Trenchless pipe bursting, Trenchless sewer, Tune Ups, Vent System, Washing Machine Hose, Waste And Vent, Water Filtration Systems, Water Lines, Water Supply, emergency plumber, pipe lining, sewer drain liners, snaking, General repairs, Home addition construction, Home renovations, Kitchen remodeling, Remodeling,
Reviews
Cordelia Archuleta
5 months ago
Joel did an excellent job unclogging my bathroom sink. His personality is very positive and pleasant. He explained everything that would be completed, from beginning to the end of service. I will be recommending Hero Home Services
I had such a great experience with Hero Home Services! From setting my appointment with Janette ( the day after Christmas) . They arrived early and took the time to help me call the insurance company when I wasn't sure how to handle the situation I was in. Albert was AMAZING! He helped diagnose the problem, gave me great advice on how to get my repairs fixed and what steps I needed to take to get the help I need. Chris was quick to arrive with the camera for the sewer line and they were able to identify where the issue is. I cannot say enough good things about how much they helped me formulate a plan and set my anxious mind at ease. They have great work ethic and are VERY transparent about pricing which is very important to me. I Highly recommend them. They genuinely care and want to help. Awesome customer service!
Lenae Stenerodden
6 months ago
We were more than pleased with Hero Home services and Albert a very knowledgeable young man who seems to know this business in and out and I believe puts his heart and soul into it and wants to do the best job he can for every customer! He is very accommodating He's very caring we found him to be a very respectable young man that I would recommend to anyone to come in their home to do a job for-My friend's home was older than some he did not want to injure any pipes and explain details very clearly that a free camera inspection would be necessary to make sure that they did not injure any pipes! Then he explained the situation of piping underneath the ground from the result of the camera-he would not do any unnecessary work and I have heard only great things about the work that this company has done and would hire him in a New York minute to do anything in my home-Don't hesitate to check out Hero Home Services plumbing and ask for Albert-!!
He really helps us out with our drain problems. Well spoken and gave us some advice on what to do keep our system running as smooth as possible. I would really recommend Joel he explains everything well and easily to understand!
Melynda Cabrera
a month ago
In the 9 years that I have lived in my house I have never been more pleased with a team that has helped me with repairing my sink the way that Albert did. I am impressed with their response time, professionalism, knowledge and efficiency! Even Jeannette who scheduled the appointment was so kind and empathetic to our situation. We have had so many plumbers in and out of our home but moving forward there is only one team I will trust with my home repairs. Thank you Albert for doing a phenomenal job!
David Clawson
4 months ago
Very, very pleased with the quick, friendly and competent service to clear two sewer blockages in our home. We were given the $59 special price as new customers which included free camera inspection. Joel and Devon were fine with me watching and explained the whole process, snaking from the roof. They also gave us a break on the price for roof access clearing. Their service exceeded that of two previous plumbing services that we'd used 12 months and 2 months previous. Neither had cleared from the roof and neither had done a camera video.
Brenda Lechuga
6 months ago
I called Hero Home Services because I had a strong smell in my home.Aaron was on time and explained everything down to detail. They ran a camera and wow were my drains dirty! They recommended a drain cleaning service that they provided and when they ran camera after the drains looked amazing and it helped with the smell! Highly recommend their service
Jason Greenwood
2 months ago
Hero Home Services has been fabulous. I have used them twice to unclog a toilet. Each time they were reliable, friendly and conscientious. The second time my plumber, Devon, was concerned we might have a issue farther down the drain, so he came back the following week (free of charge) with his manager to inspect it with a camera. He ruled out that concern and gave us great peace of mind. I recommend them!!!
tobiah hudson
a month ago
Devon did a great job. Drain is clear and now I can get back to cooking. He was very professional and took the time to explain the issue and fix. Also recommended services to prevent the issue in future. I am grateful for the services Hero Services provided on very short notice and they returned speedy & efficient service w/o price gouging. Thanks ? you guys!
Alexis Zraket
4 months ago
Joel came out on an emergency call to fix a water pipe leak that was in the wall causing a flood and ruining dry wall. He quickly found the pipe leak and was able to do very minimal cuts into the drywall to fix the pipes. Joel explained every step of the repair very thoroughly to us as it was more complex than it looked at first. We really appreciated Joel's attention to detail, the care he took with our house, his responsiveness and his 5-star workmanship. I highly recommend Hero Home Services and Joel.
Ernie came out and did an excellent job cleaning my drain. His service was definitely five stars +. He was very fast and efficient! I will be using this company for all my plumbing needs. Since the begining the receptionist was very helpful and set up an appointment right away for us. Ernie came out immediately and took care of my family and I in no time. I will be recommending him to all my friends and family.
Vicki Pettet
3 months ago
Jose' Aguilar was the technician who was sent to our home to drain our septic tank. It overflowed over the Christmas holiday. When he got her he discovered more problems and quoted us a very fair price to fix everything. It rained all 3 days it took to fix the problem and drain the tank but that didn't stop him. He wanted to make sure that me and my disabled son wouldn't be stuck nor being able to use our showers, toilet, etc., any longer than necessary. He is one of the hardest workers I have ever seen. He really cared about us and did an amazing job. He really was my hero! What an asset to to your company! I will refer Hero Home Services to anyone who asks and it's all because of Juan. Thanks Juan!!
Orlando & his team are amazing! They are extremely kind, professional and gave my family a fair price. They fixed our problem with ease and we will always be using them for future services. I highly recommend them!
Absolutely blown away by the level of service Manny and his crew gave to our needs. A simple clogged drain turned into roots in our line (yep...every person's nightmare. They did so great at locating the problem and solving quickly and efficiently. Of course it was a spendy hit to our budget, but for this quality of work, I'm happy to pay for the infrastructure upkeep.
We will definitely ask for Manny again by name if we need anything else. Top notch crew. Thanks again.
Karen Harper
5 months ago
The company was incredibly accommodating! Ernie, plumber was very responsive to our call. He has such a great demeanor and soprofessional; he knew immediately what to do. Cleaned up after. He was in and out... would highly recommend!
Albert was great. Unfortunately my issue ended up being a bit more complicated than one visit could fix, but he did clear some space and even had an associate come out with a camera which they didn't charge me for. Luckily for me the issue was in a part of my pipe not located within my unit and my HOA footed the bill to tend to the issue using their own plumber. Otherwise I probably would have called Hero back. Thanks, Albert.
Orlando was Great. He showed up on time and was very polite and professional. He fixed my clogged shower drain fast and showed me how/what he did. 5 Stars, will call again if I ever need one of their services. Would recommend!
Clay Macpherson
4 months ago
I called Hero Home Services for a backed up toilet. Ernie came out on time, he was very professional and courteous. He augered the toilet in attempt to solve the issue. We came to the conclusion that the toilet needs to be replaced due to old age. I will be using their services from here on out. They are an amazing company and I will keep their business. Finally a plumber I can trust! Thanks Ernie you’re our hero :)
Devon was fantastic! He's extremely professional and shared his knowledge. He went over and above what I expected and got the job done!!
I heard about the company on The Home Hunter and was having a drain problem so I thought I'd give them a try. He just left and I have already recommended the company to all of my family :)
This was an amazing experience. Manny was my tech and he was prompt to arrive. He took his time to ensure the drain was properly unclogged and now my sink is draining better than ever before. Not only was he nice and professional, he was very sweet to my pesty dog while she hung out with him while he worked.
5 stars!!
Ms.Tracy L. Sanders (Live.Love. Inspire.)
5 months ago
I am very happy! Orlando came out and his customer service was superb! He explained everything in detail and even showed me what the problem was. I definitely recommend Hero Home and will call on them again!!!
Margie Beydler
a month ago
I called Hero Home Services to have my bath tub drain unclogged. I was able to get an appointment same day. Alberto came out and unclogged the drain in less than 10 minutes! He was also very knowledgeable and gave me some tips on how to avoid future clogs. I would definitely recommend Hero Home Services!
Grecia Valenzuela
5 months ago
We had an issue with a clog happening in our toilet and bath tub, the water was not going down. We contacted Hero Home Services and Bertin was able to come in less than 30 minutes from calling and fix the issue. He was really fast and efficient in his work. We totally recommend Bertin and Hero Home Services for anything Plumbing related!!!
Attention Hero Services owner. You have an unbelievable service man out in the field that NEEDS A PROMOTION!!! We are seniors on fixed income and Manny went ABOVE & BEYOND the call of duty for us!!! We own a mobile home and had a clogged toilet. My husband asked the park manager if the clog is the sewer line, is it our responsibility or theirs? She replied the water is theirs but the sewer line is our responsibilty. My husband knew this should be wrong. So we called Hero Home Services. We are first time customers. Manny found that the problem was definitely not with our home and said it had to be in the line in the neighbors yards. Manny took it upon himself to go talk to the park manager. He was gone just long enough that we could tell she was trying to give Manny the run around too. BUT because Manny is such an expert and so professional and obviously stood his ground because of his great knowledge and concern for his customer, the park manager finally told Manny she would send park maintenance. We could not believe what Manny was able to accomplish with the manager. Park maintenance came to our home quickly. WOW what did Manny tell her? Just joking on that!!! Park maintenance quickly found Manny nailed it!!! It IS the parks responsibility. They cut a hole in our sewer drain by our home and taped it over to get us going quickly and yes they have to come back next week and replace pipes in our neighbors yards. Anyone out there that does not have a plumber, CALL MANNY. He is polite, respectful, patient, has expert extensive knowledge and took time with us before he left asking us if we had any questions and explained everything to us as he worked. Not only does Manny have extensive knowledge, he has worked on homes in several mobile home parks and has had experiences with mobile home park managers and knows how they can be and how they operate and obviously by what he was able to accomplish for us, he knows exactly how to handle them. On the company business card on the back, it says Your Hero and Manny's name. Oh yes indeed, Manny is definitely our hero for his care for us and what he was able to accomplish for us. Five stars doesn't cut it. How about a trillion and more. Better yet, how about a promotion for our HERO MANNY!!!!!!! Thank you so much Manny for all you did for us and caring for us. Have wonderful Holidays Manny.
Tara Martinez
3 months ago
Great company! Joel was our plumber and he was on time, Reliable, and polite. Will recommend this service to family and friends in need!
Cannot speak highly enough of the quick responsiveness to a clogged toilet issue. Alberto was out very promptly and was able to fix the clog quickly and easily. Highly recommend!!!
Monica Archer
a month ago
Albert was extremely honest with me and very polite and knowledgeable. I was so grateful because I don't know much about plumbing and was worried about being overcharged. I will definitely call this company back for future support!
Orlando was great and awesome we would take him any time of the week.
Shelley Mica
4 months ago
Had an emergency with my plumbing . The company sent technician Jean Paul. He was very professional and helpful He was able to fix problem very quickly and he did not overcharge I highly recommend this company . I will definitely be calling them if I have a problem in the future
Caleb Williams
4 months ago
I operate a bunch of short & long term condo rentals in an old 1964 building/high-rise downtown, and have always had a hard time finding reliable, timely, plumbers to get work & repairs done their for my tenants. Since I have started using Hero Home Services, I have been impressed by their professionalism and timely service. Highly recommend!
Felicia Gonzales
5 months ago
Very satisfied! Highly recommend! Excellent customer service. Manny and Jose were very professional, knowledgeable, polite, and kind. Everything was explained thoroughly and done in a timely manner.
Alfonso Sahagun
a month ago
Hero Homes Services Joel Flores did an amazing job! He was very knowledgeable and clearly explained the whole whole process of the job.
Very satisfied with Joel. He came and diagnosed the issue in a moments time. He explained thoroughly the problem and how to fix it. I recommend Hero Home Services for all plumbing service issues. Thank you!!!
Gerard Gillard
a month ago
Mr.Devon was the right person for the job I really appreciate it him and I will be using his services Hero Home Services for any future needs.
william ` rittenhouse
4 months ago
Joel unclogged my sink and did a very professional job in quick time. I would recommend him for any plumbing jobs you need.
Jennifer Harris
8 months ago
Highly recommend! I cannot say enough great things about this company! Albert and Joel were a blessing to work with in a very stressful time and their crew are amazing. We had an emergency major repair and both Albert and Joel consistently checked in on the progress their crew was making and gave me up to date progress reports on how things were going and explanations when they needed to try something a different way. I also very much appreciated that they offer a Veteran discount. Will use again for all plumbing needs :)
Jeff Horwitz
9 months ago
Needed toilet reset and called around for pricing. Not many services would give an over-the-phone price.
Hero Home Services gave me a fixed price that was $150 less than another estimate received.
Manny from Hero came out a couple hours after I first called in.
Manny did an excellent job. He was fast, professional, friendly, and knowledgeable.
Manny informed me that for future calls to Hero Home Services he would be assigned as my repair tech which is great to know the quality of service I'll receive.
I'm happy to have found a fast, reliable, reasonably priced repair service.
Teresa Delgadillo
10 months ago
Very satisfied! Very talented young man. Orlando did an outstanding job job fixing my heater unit. Very polite and respectful. Will definitely use Hero Home Services again and recommend to my friends and family. Excellent job! Words can't explain how happy his Services was. Just excellent!
Our toilet was clogged with a small travel size deodorant!!! ?I really recommend Hero Home Services if your looking for professional, kind and quick help! First I went through dispatch and the woman was very
helpful/professional. She helped me with a sense of urgency and was able to get me someone right away. Both gentlemen were very respectful and professional but Manny was amazing and really put in hard work to get the job done. Manny went above and beyond and was able to unclog the toilet quickly without flipping the toilet. Highly highly recommended!
I was very impressed from the very beginning. I usually have to leave several voicemails or messages before I get a call back from other companies, but the staff at Hero picked up the phone the first time I called, and Maura was very helpful. The techs showed up on time as promised and were very thorough. Cristobal, Jose, Joel, Alex and Daniel are all very skilled, professional and they did an EXCELLENT job. I will not hesitate to call them again for any future plumbing work I might have in the future.
Ernie and David replaced old cast iron pipes with new pipes. It was quite the job digging beneath my house. They were both courteous and professional. Ernie told me he was my “hero” and it turned out he was! The pipes are replaced and Hero Home is a company that will now be my go to for future plumbing needs. Ernie and David are keepers with good work ethics. Thank you for a job well done!
Joel was very helpful and knowledgeable. Quick and efficient service. I will definitely recommend Hero Home Services to anyone looking for fast, reliable service.
ellen keates
4 months ago
Came in 2hours, John Paul fixed my tub drain in 15 min for $40 like advertised, cleaned up after and he came into my home clean. Very very happy with this service!! Thank you
Julie Barnes
6 months ago
A friend recommended them, as I had a bad experience with a contractor in 2019 still fixing things he destroyed/sabotaged. I called as I have a whole house water system installed in 2016. Wanted to change out the median. I was going nuts as I was following the arrows and could not get it to shut off. I needed to remove the tank and still have water to my house. That means from sometime between 2019 and 2020 it has been wrong.
They showed me that it was put on wrong/broke. I took pictures as the knob had been damaged and put on wrong. I also had them check out my sewer line.
It is so refreshing to have knowledgeable and professional service.
You guys are the bomb.
Thank you so much Jean Paul and Alex.
Bertin, Alexis, and Devon did an amazing job! I highly recommend Hero Home Services for all of your plumbing needs! Very professional.
Kimberlee Palluck
5 months ago
Orlando came by and solved my clogged shower drain same day of my call. Fixed in less than 5 mines and very happy. Very nice person. Thank you!
Elizabeth Nardelli
5 months ago
These guys were amazing they were fast and efficient and did the job in a timely manner!
Bertin was so professional and kind and followed up on everything!!
I would definitely recommend these guys! ?
Sirous Heidari
8 months ago
I had the pleasure to hire Orlando to repair my Clear up therein pipe and fix the garbage disposal. He came on time. very well spoken and tree gentleman. His price was very fair and his knowledge of the job in hand was very impressive . He very quickly and professionally finished the job. I am extremely happy with this your gentleman. and I would use him in my other projects also would like to recommend to everyone.
Regards
Mitra Heydari
Fabian Galvez Batres
7 months ago
I want to first shout out Bertín for the excellent service he provided. Not only did he give excellent customer service, but went above and beyond for customer satisfaction. Communication is definitely a key factor! Thank you Bertín and the amazing company Hero Home Services!
Mike Newhart
5 months ago
Orlando came out and was very professional and explained everything that he was going to do very well. He did what he could to address the issue. Will definitely use them in the future!
Absolutely fantastic people hard-working did a great job cleaned everything up we really appreciate them especially Joel Baldo Escabar and Jose and crew
Clara Rivera
5 months ago
Joel n Manny were my hero’s today ! They did a wonderful job fixing my atrium’s faucet today I will recommend them to anyone!
Plumbing service has great customer service…they did all they could making sure customers repairs could be solved... Provides great deals and options to choose from to satisfy customers needs regarding plumbing… you won’t be disappointed with the service provided by Hero Home Service…
Devon came over on time. He was kind and professional and got the job taken care of. I can’t express it enough, I have several employees and I wish they all acted the way he did. It’s a small thing but I surely appreciate it.
Bertin and Devon were very friendly and professional. Response time was very quick. They took the time to explain things and answer my many questions. They were very friendly, and they CLEANED UP AFTER THEMSELVES. I highly recommend Hero plumbing!!!????
The service technician Jean Paul helped me with unclogging the kitchen sink. He is professional and helpful. I'll use the company again.
Diana Gonzalez
6 months ago
They were very concerned about customers service being done professionally. Our technician Devon was always available for any concerns and patient explaining procedures till we understood. We will continue to use them for our plumbing needs.
Mario Casillas
7 months ago
They couldn't get my drain unclogged. Told me I had a pipe issue and they would return to give me a quote for service and said they provide remodel services. They told me to wait and they guarantee an unclog or repair. I waited they return asked questions and stated I might have a potential insurance claim. The day they said they were coming back they ghosted me. No repair, no insurance, no remodel, no call. Just a lazy company that was in over their head and couldn't fix a drain clog. I would give no stars for wasting my time. Good help is hard to find.
Pablo Guimerá Coll
a year ago
We had sewage coming out of our toilet, we called Hero Home Services and they got here within an hour. They found the issue in our pipes and walked us through all our options. Orlando was extremely helpful through the entire process of replacing our pipes. As a first time homeowners we couldn't have asked for a better professional and person to help us through this. Orlando even bought us breakfast a few days since we didn't have a usable kitchen. He is amazing! Thank you so much. If we ever have any plumbing issues, we know who to call :)
orlando gonzalez
a year ago
I called Hero Home Services due to a clogged drain. The office was very friendly. I had a plumber show up within the hour. The drain was unclogged and was only charged $59 as advertised. I will definitely use them again and recommend Hero Home Services to anyone!!!
Art Amavisca [C]
5 months ago
Overrall I think the work done was above average. Where I have a problem was with the cost. To replace my kitchen faucel and flush the water heater it cost over $1,100. Maybe I am living in the past, but that just seems outrageous.
Not happy about giving a bad review, I just can't get over how expensive it was!
My tech Orlando came by and I explained the problem I was having and he explained what he was going to perform. He was able to clear our plumbing issue and mentioned that the camera revealed that there may be another problem down the road. He gave us quote if we needed services at a later time. He was fast and very friendly; we appreciated he kindness and fast service.
Teresa Ramey
7 months ago
Our kitchen sink was clogged and they came out immediately. We appreciated everything they did to help us. They were thorough and put a camera into the pipe to see the clog. Our pipe was broken and needed extensive repairs. They did all of this for free since we could not afford the cost of pipe replacement. I would highly recommend them.
Sergio Romero
10 months ago
Michaela and Brenda went out of their way to be able to schedule the visit same day, within only a few hours. They have a very friendly attitude. Ernesto was very professional and efficient on taking care of the initial need of unclogging the tub, and both Ernesto and Jose M did a great job and giving us a diagnosis and an estimate. My husband and I highly recommend this company!
Darrin Martinez
8 months ago
So grateful for Ernesto who showed up from hero home services. He was here for no longer Than 30 minutes and assessed the situation and was able to fix the issue I was waiting to get fixed for over 12 hours. We had benjamin Franklin plumbing here for over 3 hours and they weren't ble to tackle the job nearly as good as Ernie. I'm a disabled person and can depend on heroes like Ernie to fix my problems. Thank you so much! I will be recommending hero home services to all my friends and family without a doubt!
karen chavez
9 months ago
I call for a plumber and I spoke with a very nice lady on the phone , and she sent Albert the Plumber in 20 minutes, and he was very polite and took his time to look at my issues. Albert text my landlord to permission to go on the roof and my landlord did not answer. Albert is a caring and understanding Plumber . when I buy my room, I would recommend this company and remember to ask for Albert very good customer service.
Orlando was such a big help. My father's bathroom had a leak and we couldn't for the life of us figure it out. He's very knowledgeable, professional and has a great sense of humor. We are very pleased with this service and would recommend anyone to them. Thank again!!!
Maria Dimova
9 months ago
This company Honor their service. I have a specialist worker his name is Manny, fix the problem in my kitchen very neat and clean. I hardly recommended to friends this company. Great job and thank you.
Christine Urias Sergeeff
10 months ago
Orlando came over to fix our dishwasher, he did an amazing job in a very little time. And we were so happy to know that we could cancel another appointment we had for Monday. He is an amazing technician and will definitely use and spread the word for Hero Home Services.
Jacquelyn Butler
8 months ago
Albert shower up in time asked me great questions about my household, completed the task and was out of here in 39 minutes. AND THIS COMPANY ANSWERED THE PHONE AT 7 am With a REAL PERSON and they answered again at 4 pm. The customer service is received today was really 100 plus stars KEEP THE PEOPLE ASPECT OF YOUR BUSINESS. I am saving your phone number for any future issues I have. YOU ARE MY HERO TODAY.
Jacquelyn
Verifiable review.
Tami Lybbert
6 months ago
Orlando was wonderful friendly and fast! I am so happy with his work. I will definitely call them!
Dunlap Leasing
5 months ago
called company out for a leak for my toilets and showers Mr. Bertin did an AMAIZING job, he was very polite and nice he got to it right aways I am more that pleased with his work he did awesome thank you again Mr. Bertin i highly recommend his service request for him for your services.
Chuck Newkirk
4 months ago
Any plumbing needs? These are your guys. Fast, honest, reliable. They fixed my issue and advised us well on our situation. Thanks!
AZ Clothe-A-Child
3 months ago
Ernie was amazing he came and repaired my toilet quick and professionally i would definitely use them again
Christal Roundtree
4 months ago
Devon was awesome! Friendly knowledgeable and honest. I'd definitely use again.
Orlando came to my house and was very professional and courteous. He fixed the clogg in my shower drain very good and quick, I highly recommend Hero for any of your plumbing needs.
Nancy Salazar
3 months ago
Same day service. Tech Manny was very friendly & knowledgeable. Great Service!
Camille Hyke
3 months ago
Aaron was on Time, Very Knowledgeable & Professional. Also, Offered Some Good Options with Plumbing the Older Pipes in the House.
Dallas Cummings
5 months ago
Bertin and Joel were both very knowledgeable and took the time to inspect and explain everything from what the issue was to all options. 100% will be using these guys for all future plumbing needs!
Devon, came and cleaned a plugged drain. Was quick and very professional. Would highly recommend him.
I highly recommend HHS. They moved my plumbing from under my foundation to the attic due to a big leak. They were very thorough , their work was very tidy and clean. They went over everything thing with me to ensure that I understood what they were doing. ALL of the guys that were in my home were very respectful, polite and professional. They now have a customer for life.
I would like to thank, Bertin, Aaron, Manny, Roger and Alexis for all their help in what was a very stressful situation for me. You guys reassured me that everything was going to be OK and it was/is. Thank you again!
Cesar was on time, very professional and did an excellent job clearing the kitchen sink that was clogged. The price I had a coupon was honored and not a penny more. Best plumbing service I have Ever dealt with!!!
Tiffany Dawson
a year ago
Orlando was excellent! Super fast, descriptive and pleasant. Definitely recommended working with these guys. I called this morning and they came within four hours and only charged $59 to repair my disposal. Great service!
Aaron was very friendly did his best to clear clogged drain. He was knowledgeable and upfront about what it could be. Took his time and even though he’s going to have to come back with cameras to find the culprit, we were very pleased with the service he provided!
Bibiana Morales
a year ago
Customer service is phenomenal. Joel, Irving and their entire crew were amazing. Professional and detailed, they would explain everything thoroughly. I would not hesitate in calling them up again. I highly recommend their services!
Christina Martinez
10 months ago
Albert came out quickly and professionally. He was very knowledgeable, friendly, and courteous. He got the job done. In and out speed. I highly recommend Albert and Hero Home Services!
Darren Johnson
9 months ago
The team at Hero did a great job! They did an assessment and made recommendations. They came out the same day and did the hydro jetting for us. Definitely recommend to anyone needing Plumbing work done.
Great experience with Hero Home Services from the first contact. They could have scheduled someone same day but I didn't need them till the next day. Joel came and did a fantastic job. He explained everything that had to be done before they charged anything and kept me in the loop the entire time. I highly recommend this company.
Francine Connors
5 months ago
Bertin did a great job surprised me with a new shower head recommend hero home services
douglas foote
10 months ago
My appointment time was moved up due to a cancellation, they called and gave me a 30 minute window which I appreciated. Orlando was very professional and listened to me when I told him the problem with the sink. He was very friendly and approachable.
Shannon Newton
a year ago
Hero home services was very professional company, they were on time and completely personable! I would highly recommend them to anybody, they came and answered all of my questions, we're very neat and tidy with the way that they fix things and they explained every step as what they were doing! I was definitely satisfied with how they fixed my sink, they took the time to give me some hints and tricks how to keep it from getting clogged up again! Thank you!
Carla Johnson
4 months ago
Joe was very friendly on time did an excellent job didn't leave a mess very good guy very good he had to get five stars and a raise thank you
Daniel Saenz
10 months ago
Excellent customer service! Cesar was great to communicate and keeping me updated in regards to the job being done on my home. No complaints, I will continue to recommend this company and services.
kimberly caddo
a year ago
Orlando did a wonderful job.. he was very professional and knowledgeable. He answered all of my questions and made sure I was satisfied with his service. I will be using Hero home services again, very very soon.
It became apparent that my older home needed some major drainage line/pipe replacement. This was going to be a big project to repair but the team made it as painless as possible throughout the whole experience. Jon was fantastic to work with and really put my mind at ease, being there with me every step of the way. He made himself available 24/7 really to respond to any questions or concerns I had during the whole process. The entire team worked very hard and as fast as they could in order to get my home the repairs it needed. At no point did I ever feel pressured and was also reassured that everything that was done was necessary for the integrity of my home. They also did great job explaining everything along the way and in a way that was easy to comprehend. Big thanks to Jon, Neal, Sammy and Joel for their hard work and professionalism!!
Dustin Knoer
10 months ago
We had the pleasure of Jean Paul coming out very quickly. He was very polite professional and very honest. He didnt want to give us the run around either. Broken pioe under my house snd he handled it like a pro! This company is the only one i trust.
Oh my goodness, where do I start? We came down to Sun City to visit my Mom-n-law for spring break. That day, we had a overflow in both bathrooms from the toilets. We had water that had ran into the hall from the guest bathroom into both guest rooms and the main bedroom. My mother in law searched the phone book looking for a plumber and ran across Hero. She needed a Hero, so called them and before you know it we had a technician onsite, Cesar. Seeing the issue, he called in support to have the standing water removed and begin drying the carpet and remove the wet drywall. Cesar, Joel, Neal and multiple other outstanding technicians spent the week identifying the problem, sharing options and ended up repairing/replacing the complete drain line. We had multiple pipe failures. Each step of the way had visual inspections in the pipe so we knew the issues. I need to give a huge shout out to Cesar. He insured my mother in law was always informed of the process, the next plan etc. Joel was also one of our Hero's. If I lived in the Phoenix area, I wouldn't hesitate to call this company. The work was extensive, but I cannot say enough of the professionalism of our repair team. We had 5 holes through the concrete slab indoors and one exterior one. The job was completed prior to what we where told. I cannot say enough about Hero Home Services
Christopher Charlton
4 months ago
Joel was very professional & informative, we really appreciated him helping us out late at night!
Karen Engel
10 months ago
I called Hero Home at 8:30 this AM because my kitchen sink was clogged. What a way to start the day. Ernie was here in one hour! Ernie was professional and polite and unclogged my kitchen sink quickly… no muss no fuss and no mess! I was able to get back to my day. “My Hero”. I will definitely use this company again
Rebecca Weltmer
a year ago
What a great, reliable, professional company!
I moved into a new home and needed a sewer pipeline repaired.
Jon at Hero Home Services and Jon from ProSite Earthworks did a phenomenal job repairing the line (6 feet into the ground) and making it look like nothing was interrupted after clean up. Both are very knowledgeable and guided me through the repair process. Hero Home Services are now my personal repair company and I wouldn't trust anyone else to do the job right.
Leonardo Alvarez
5 months ago
Orlando came by and was very friendly. He was very professional and will definitely use this company for future plumbing problems.
Essie Allbritton
4 months ago
Great Co. To have at your home for repairs. Would always call them. DEVON can move heaven and earth for you
Joel and Aaron did a great job! The job was way more complicated than they estimated and took longer than they thought, they had to go to the store a few times to get different parts, and they stuck to it and got it done and we weren't charged extra for the extra work!
Thanks!
Same day water heater replacement. They were professional and did a great job!
janelle casey
5 months ago
Joel was our technician he was very prompt very informative on time and explained everything thoroughly &Carefully
I will definitely use this company in the future, Manny, is very professional, and knowledgeable. Their service was great and fast, starting from the person who answered the phone to the technician. Thanks
The service was great !.
Bertin and Devon knew exactly what to do and quickly fixed our problem. Definitely call Hero Home Services. You'll be glad you did.
Had a drain pipe leak under the slab of my house, walked me through the pipes on the camera to show all the problem areas and the difference between the good pipe and the damage. Team members, specifically Bertin, Fernando, and Alex, were incredibly responsive and communicative. Job was done fast, the work was high quality and the project was as stress free as it could have been for the unexpected situation. I would highly recommend to any friends/family members for any plumbing needs.
Very professional and knowledgeable. Got me up and running in no time. Will definitely use again.
Devon came out for drain cleaning on the same day and was really helfpful and efficient. Great service and it was not too expensive
I want to be the first to say I almost judged a book by its cover, when I saw how young the two guys were in my head I was thinking no way these guys know what they are doing boy was I wrong and learned a valuable lesson, not only were they good but they were efficient and took their time to make sure everything was done correctly! I highly recommend this company and especially Aaron and his brother!!! ?? Thanks guys and I know your Dad must be proud of you guys!!!!
Scott Tucker
2 months ago
Manny is fantastic, knows his stuff and is always professional and responsive. Use this company!!!
Had a bad kitchen line backup that would not clear despite my efforts. Hero answered my call right away, sent a tech out ahead of schedule, and delivered on their $59 claim. Ryan was efficient and effective and got our line cleared out. He was courteous, professional, and honest. Highly recommend!
Manny came with a smile and fixed my toilet in record time. Provided some good information regarding my septic tank and getting a water softener. Very informed and helpful! Thank you Manny!
At first I was in a bit of shock at the cost of the repair, but then after seeing the amount of work that went into replacing pipe under an existing concrete slab. The house was built back in the late 70's or early 80' I beleive. They could not cut the concrete where the pipe goes and the amount of hand digging done was a lot. I appreciate the amount of effort and time involved. They did very professional and quality work. I am glad we won't need another job done like that again, because like I said the cost was not cheap.
Jose and Orlando were absolutely amazing, they came when they said they would, they even allotted me additional time to arrive at the house after work, they immediately went to inspecting my pipes to inform me of any all concerns available, just as I do with my customers at work they were real and down to earth presenting me with viable options to get my repairs done at the lowest cost while performing the work correctly. Will use this company again and will definitely request these two gentlemen again!!!!!
Cheryl Richardson
a month ago
Charged an extremely expensive amount to do little and damaged my walls. Had to get another company to come and finish the job.
Michelle Quijada
6 months ago
Orlando came by and unplugged my drain he was very helpful and professional would highly recommend him.
Aaron was very kind and professional. He did an amazing job doing repairs in a timely matter for my home. He did an exceptional job and I would definitely recommend him to my friends & Family.
Wonderful, efficient and polite service.Joel was very helpful and informative. We would definitely recommend using Hero Home Services.
JAYABALAN KUMARAN
7 months ago
Orlando did a very good service for us. We will definitely use hero home services again thanks to this young man.
Jean Paul did a great job he finished quickly and was very nice and friendly
Travis Paulsen
a year ago
Orlando was professional, arrived early and was able to diagnose the problem. He quickly fixed the problem and the price was the quote. Absolutely thrilled and impressed with the professionalism and care he took in resolving our issue. Will definately use and reccomend to friends and family!
Orlando and his crew have been the best experience with this plumbing situation. We were so frustrated and upset with our situation and they came quick fast and in a hurry and completed services in a short amount of time and we are up and running perfectly now with no issues. We will be using them again for a lifetime.
Sergio Galarza
a year ago
Hero home services saved my Day! My a/c stopped cooling in the middle of the day! So i called hero home services for the first time and they were great! Service was incredible! Quick and efficient, they had my a/c up and running back in no time! Marlon was very mature and extremely helpful! He was kind, efficient and got straight to the point! Great worker!! Highly recommend them!!
Patricia Halley
6 months ago
I had the best plumber his name was Orlando. He did an excellent job and cleared my drain.
This business is amazing! I live four hours away but got a call about a leaky pipe at one of my properties in Phoenix. Everything from my first call to them to them actually fixing everything I needed was a great experience. They have such great customer service and they were super professional during the whole experience. They are actual heroes, I will definitely be using them again!
Michaelene Anderson
2 years ago
Excellent response time to our emergency. Kept us informed of their arrival time . Myra was in contact with me until Alex and the team got here. Was very efficient in fixing our plumbing problem. I would highly recommend. Thank you Hero Home Services.
I came home from a week in Seattle to find my daughters had clogged the bathtub and could not take a shower. Haha, they do still need me. ?. I called on a Sunday and had the gentleman there right on time and did a fast, friendly and quality job fixing it all. Perfect!!! And a very professional kind person he was. Thank you so much. I will definitely keep you as my go-to. Keep up the great work!!
Jenna Bilsback
7 months ago
Amazing service, communication and price. I will definitely be using Hero again in the future and would highly recommend them to anyone in the valley.
Barbara Digges
2 years ago
I contacted Hero after seeing recommendations on my local Next Door site. I was having toilet flush/refill issues and had a leaky outdoor faucet. The crew of Alex and Brian were able to make the service call the same day. They performed a quick inspection and showed me a couple of other potential trouble spots (corrosion.) Alex recommended a new toilet---and I'm so glad that he did as I was able to get a taller one with dual flush. Brian and Alex were quick, tidy, wore masks, and explained everything thoroughly.
Follow-up. I continued to have some problems with the new toilet refilling. Turns out the flush valve, included with the toilet was defective. Brian came by to install a new one---again, polite, tidy, and efficient.
I was pleased with the customer service of Hero Home Services and would definitely recommend and/or use again.
todd Baumgarten
a year ago
They did a great job at Hero. The guys working at my place were Jon, Israel, Memo, and Cesar. They all worked really hard and did great work. I like the fact that Hero tries to minimize the amount of demolition needed to replace a new sewer pipe. I’m so glad that they don’t trench the whole house. They were extremely quick and efficient, they were done in about 3 days for a replacement drain pipe and reconnecting everything. They are amazing and extremely helpful at Hero. Highly recommend.
sandra reeley-baker
4 months ago
Devon was very nice they were on time and responded to our needs nicely.
Emma Gonzalez
4 months ago
Joel- very well spoken and understandable I really appreciate an english speaker that Takeshi the time to explaine
OUTSTANDING job by Albert Taught me a couple new things to look for He's gonna most likely be my go to for any future plumbing issues
pamela callahan
a year ago
Hero Home Services , Cesar, JP & Alex were the best! They were polite and informative, reliable and professional. We've recommended them to friends and would use them again if ever the need arose.
Patricia Nelson
9 months ago
Albert showed up really quick and did everything he could to help us out and make sure we were taken care of. He was super sweet and would definitely recommend this company!
Very professional, Bertin was extremely knowledgeable about our situation, thorough explanations with options to solve our plumbing problems! So very glad we called this company. Bertin immediately got the ball rolling again with excellent professional service.
Renee Awasthi
6 months ago
Orlando came over was very friendly and professional and took care of or drain issue. Will definitely use them again
We received exceptional service from Hero Home Services. The water valves behind our washer was leaking and had to be replaced. They came out right away and fixed it. Aaron was our tech and he did a great job!
shannon mcnutt
2 years ago
I was in the process of purchasing an older home and completion of inspections is a time sensitive matter which Hero completely understood. I spoke with them and they were able to get someone out there the same day and the inspection report w/video was provided the next day.
Maritza was so kind, followed up throughout and answered all of my questions, was in communication with me providing updates on anything outstanding and provided overall excellent customer service. I couldn't be happier with the speed that they were able to turn around the inspection or the customer service.
Mickey And Lala Mease
5 months ago
Bertin was professional efficient informative and helpful would recommend hero hom services for your plumbing needs
Orlando assisted with clearing the drain issues, was prompt and explained it all every step of way!
Cant express how grateful we are of this business! They have hands down, the best customer service! They were on time, professional and shared everything they performed with us with pictures, since we are out of the State. John, Aaron and Jose were our technicians and did an outstanding job! Don't doubt it, call them first!
Manny and Alex were super professional and the best. They were in time and fixed the problem quickly. They were friendly and honestly he best plumbers ever. Highly recommended Hero Home
rachel forgey
2 years ago
I can't say enough
good things about this company especially Alex and John! I had massive flooding from my guest bathroom and Hero Home Services were at my house in 30 minutes. Not only did they repair the toilet but they got another company out to my house within 30 minutes to start cleaning up all the water. I was so panicked with seeing all the water that I don't know what I would have done without Alex and John there to walk me through with their expertise. I will not use anyone else but them going forward and highly recommend !! Thank you Alex and John as well as the the awesome customer service rep Jannett who took our initial call and dispatched them out so fast! Customer Service , professionalism and expertise at its best ! Thank you all again !
Orlando came by and in no time unclogged my toilet.. Great service and personality
Using this company was a fluke. We dialed the wrong number, but we're still looking for a plumber. The lady was very friendly and we decided to use them (especially because they are family owned). 2 guys came (Christobal and John Paul) and they were very friendly and professional. They did the work needed and left. We had to call them back twice, but each time they came back without any complaints. They did not put us off, complain or appear annoyed at any time. The last time they actually waited around a bit to make sure everything was good. Thank you for being friendly, professional and fairly priced. We will call again if needed.
I own an apartment complex In downtown Phoenix. Hero home services are my go to guys! I have used their services over a half dozen times.
I have had different plumbers from Hero and they've all done a great job. One plumber who I've had numerous times is named John and he's fabulous.
Their prices are great! Their Service is great!
The two low star ratings on Yelp are from people that needed extensive plumbing repairs. Come on people....Don't shoot the messenger! I hate a big plumbing bill just the same as the next guy. (do you give a bad rating to your mechanic when you have to pay a lot to replace your transmission?). These guys charge appropriately for their time.
Also please note: They don't fix drywall, wood, etc. they are plumbers after all! You need to hire separate contractors to repair any damage done by plumbing problems, or any reconstruction needed due to accessing pipes. This is just standard practice! Anyone who thinks otherwise is just ignorant.
Our kitchen sink was clogged so we called and had a plumber at our home very quickly. Joel was very communicative and explained the issue and promptly fixed our sink. Very honest and trustworthy company would recommend this be everyone’s first choice.
Carla Conradt
2 years ago
Alex and his crew replaced a cast iron pipe in my home which was unexpected in May, 2020. All their crew were highly professional and knowledgeable throughout the process. This was a very involved repair (2 days) and was done in an exceptionally clean and thorough manner. I had experienced a problem with roof rats prior to their visit and found that after, it was that breached pipe where they had been entering. Because the problem had been difficult to resolve, Alex and Brian offered to camera all the plumbing lines after they finished in order to check for any other problem areas - at no cost! They provided consistently exceptional service and professionalism, always being on time and completing their services very quickly and thoroughly. At every part of the process, they protected my home for cleanliness and replaced all furniture and even the patio plants! I recommend this company very highly and will call them again for any services I may need in the future. I would recommend Hero Home Services for any home plumbing and other needs you may have.
Bertine was very professional, courteous and an excellent technician. He arrived within two hours after our call and immediately diagnosed the drain problem and cleared it out. Will highly recommend.
Camari Sullivan
a year ago
Matthew came out to our home to fix clogging issues. He was very professional & didn’t take long at all. I appreciate him for walking me through everything he was doing (Even if it was just to step outside for a tool). Also may I note his courtesy was very appreciated. People who loves what they do seem to have a better work ethic and it showed as Matthew was presented with two additional sink problems he was unaware of upon arriving. Thank you so much for doing your job CORRECTLY, RESPECTFULLY, AND QUICKLY. 10/10
I can not say enough great things about this company! They are responsive, easy to work with and all around great people. John has helped us numerous times with different leak situations in our home, he and his team are rockstars!
Aarón was very professional and fixed my pipes in a timely manner. He did an exceptional job, I highly recommend him for any home services.
Ashley Whitaker
3 years ago
Alex and Aaron came over for a non emergency job within just a few hours of my call the day after thanksgiving. Very friendly, courteous and knowledgeable. They worked quick but with quality and had us all taken care of same day! They made sure there were no leaks before they left and ensured we were satisfied with the work. We will for sure call this company again for any future needs.
Maritza was absolutely wonderful! She took the time to help me stop my toilet from flushing so that I could get a good night’s sleep. She stayed with me on the phone for the entire process when no other plumber would even answer my calls late Friday evening. I will definitely use her company in the future. Customer service just doesn’t get this good!
Yvonne Bland (Yo)
5 months ago
The lady on the phone Mara was super friendly and very helpful. Very good service!
Nakiaya Scott
3 months ago
Joel was a great technician
Plumber examined both toilets and the pipes leading to the street.
He took a closer look at my master bath toilet and after flushing a couple of times advised me to buy a new stop valve in the toilet tank.
There was no charge.
Jimmy Cartwright
7 months ago
We move in two months ago we did not know we have dad Pipes we call Hero home plumbing they came in look at the problem and took a wall weight off my shoulder I’m so happy betting lAlexis help me so much if Anyone need please call hero home service thank you all so much
Tahlyssa Aubain
4 months ago
Orlando came by and was very helpful! Very good service , thank you so much!!
They were respectful, they explained to us the process of what they where going to do, they offered us payment options and did their jobs properly and correctly.
We had a drain problem and Bertin responded almost immediately. He was here within the hour and fixed the problem with our drainage. He was prompt, friendly, knowledgeable, and also advised us in order to avoid any other potential issues
ramon maldonado
7 months ago
Alex and JP were awesome and within 5 minutes they helped us find the problem and fix it
Letcher Marie
2 years ago
These guys were the best! They came out to our house within the hour of the urgent phone call, on New Years Day to help us out! We had the start of a pipe break & leak in the hallway rest room and it went on from there. Abdiel and Jose took us through each step of what would need to be done and explained everything to us so we understood what was going on and showed us live camera pictures too . We enjoyed having them come to the house as they, and their crew, were all so very pleasant, down to earth and showed genuine care for us and our home. They were also very understanding and loved our overly zealous puppy! Their work was neat and orderly. And they cleaned up nicely after they were done. We would highly recommend Hero Home Services if you have plumbing issues and are looking for someone trustworthy to help you out. These guys rock! Thank you all so very much!!! M&R LETCHER
Shirley Crawford
3 years ago
We had what we thought was a clogged drain. I called Hero Homes Services as they were highly recommended on our Historic Coronado Nextdoor Neighborhood site. They had a quick response time and worked to diagnosis the problem. The problem, our 71-year-old cast iron pipes had deteriorated beyond repair and instead had to be replaced. I believe the price we paid was fair, considering the amount of work that had to be done.
My wife and I found the plumbers/technicians to honest, considerate, and personable. They were at our house for two weeks and during that time we got to know them a bit. We had conversations and joked with them, but don't get me wrong, as they are hard-working men and women. I cannot speak highly enough of them!
Both my wife and I like to know how things work and they let us peer over the work they were doing. They listened to us about what we wanted and offered their input. After doing extra touches of finishing and cleaning up they left our home on a Friday night after finishing up at 7pm. We felt like we made new friends. All the crew from, Maritza, Carrie, Marlon, Chris, to Johnathan, Alex, and Alex Jr. Now that they are gone, we kinda miss them.
Carrie Aviles
4 months ago
Aaron was fantastic. He was very friendly and professional.
Claudia Olea
2 months ago
Orlando come at time very very professional and nice guy very honestly
The plumber was friendly, knowledgeable and completed the job quickly. He also walked me through the issue and explained how to keep it from happening again. I would absolutely use their services again.
Marina Cuzzocrea
a year ago
They came out twice to fix each of our shower drains. Came promptly in the time window provided, even offered an immediate time slot for the second trip out. Orlando was very professional and friendly.
Darrick McGee
3 years ago
Jonathan and his crew were very open and willing to describe and show what they were doing.
They were attentive when we described the issues we were having.
They had several options for our issue and explained each one, answering our questions along the way.
I do recommend Hero home services.
We plan on using them in the future.
Amazing company definitely were heroes they rescued me from my nasty plumbing. They were the only few ones who answered my phone call and they explained everything to me me what was going on and Jannet was so professional and super nice. Thank you Hero home services.
Colin Heimberger
a year ago
Hero Home Services is an amazing family owned buisness, the technicians are very knowledgeable and very helpful in explaining what is wrong and corrective actions that need to be taken to fix the drains. Every time you call you get the most wonderful and helpful phone representatives. Highly recommended
Orlando was a very polite and professional young man who explained things thoroughly and completely. I will not hesitate to call Hero Home Services again. Thank you.
Dan Harrington
a year ago
My name is Sharon Harrington, Dan's wife.ertin was very calming and truly heroic in explaining to me what to expect one step at a time. The way they got started right away helped me calm my anxiety. I truly appreciate their kindness and Bprofessionalism and I am grateful they figured it out as nd got started to fix it right away. I am very happy I chose Hero Home Services.
Alex was awesome! He was very knowledgeable, helpful and excellent customer service. He answered all of my questions and was extremely patient with me. Jerry and Jonathan also were tremendous help and very good workers. For being a challenging situation, they made this a more pleasant experience.
I would highly recommend Hero Home Srvs to anyone who needs plumbing srvs. They were wonderful to work with and i was very pleased with their work. Johnathon was the plumber who responded to my issues and continued to be involved through out my entire process. He was very nice and kept me informed and updated on everything that was going on. I also liked that i dealt with the same few guys from start to finish. They treated us like a friend instead of just a customer. I truly would recomend them to everyone.
Thanks Hero n Johnathon. Penny Hines
Sarah Tikey
10 months ago
Orlando was our service technician and he was wonderful! He arrived on time, fixed a leaking fixture and was extremely knowledgeable in assessing the issue. I highly recommend Hero Home Services and Orlando!
Andy Carrasco Flores
3 years ago
Where do I start.... definitely not the cheapest work I’ve gotten done in my home, but I can assure you that I definitely paid for premium work, they went above and beyond at keeping my home clean during the project and like they were never even here when they got done, FYI, I got my mainline replaced in the inside of my home.
Thank you Joel and thank you Hero Home Services!
John was awesome (again). This was the second time we had him out to help us out and he was so friendly and honest we will never use another plumber. I can't recommend him and Hero Home Services more.
Tom Bustabade
a month ago
Very good and explained what he was going to do and took care of the problem thank you
Marcel Mantha
5 months ago
Technician was prompt and knowledgeable and courteous. Would definitely use again.
Cynthia Worrell
5 months ago
Great service and professional care. Albert and Chris are wonderful.
kelly llewellyn
a year ago
Ernie was great! He showed up very respectful,with mask on, on time. Got right to work. Our clogged drain was fixed promptly..and the bill was what we were quoted!...it was a positive experience!..thank you
Krystal Arvanitis
2 years ago
Mary was great in getting us scheduled when I needed for my business! Alexis arrived earlier than expected and was prompt and through. He showed me issue and explained cause. Great company and will use again in future!
Joel Flores, I repeat Joel Flores, came to my home and handled my plumbing needs efficiently and effectively. He's down to earth no haggling just upfront with everything and their estimate was the best by far. Thank you sir for a job well done. I highly recommend Joel and Hero Home Services.
Antoinette Browning
9 months ago
Thought we had a clog sewer line turned out to be a broken pipe. Had to have the brand sewer line put in. Orlando walked me though everything. Everyone was awesome. Thank You
Bianca Rodriguez
4 years ago
Great help! They explained everything that was needed to be done and was efficient. I am very happy and satisfied with the work they did. I would definitely recommend Hero Home Services to whomever is having drain issues!
Best plumbing home service out here! I was happy with the quality of their work. Thanks to Marlon and Alex for doing a great job on what they do best! I highly recommend this service to anyone that has problem with their plumbing!
Diana Denisulk
3 years ago
I called last evening to have someone come to check out our problem. At 8:00am the next morning we had John ( the foreman) and Kerry come to our home to check It out. After a sewer scope the previous day from another company, we found our line to be in bad shape and needed to be fixed.
I can’t say enough good things about these 2 gentlemen, prompt, courteous and very professional. They explained everything to us in terms we (non plumbers) could understand, and not only that, they started the 3 day job right away. Don’t hesitate to call this company. You won’t be disappointed.
We had a plumbing problem so we called Hero and the gentleman who came was very knowledgeable and quickly found out that we had a serious problem. What I would call a nightmare . But due to all the information that Abdiel showed us and explained the problem we made an informed decision on what to do next . We felt very comfortable with our decision . My husband has retired from the construction industry after 50years and spoke to some of his plumbing friends and they confirmed everything we were told . So the next day Abdiel and a installer gentleman who was absolutely wonderful his name is Cristobal . This man was amazing . He is one of the kindest hardworking honest men the I have ever had the pleasure to meet . This plumbing company is the absolute best . What could have been a nightmare wasn't really that bad . I will be a lifelong costumer and have already recommended this company to everyone I know . Plus they clean up afterwards . They gave us a price and at the end there were no extras ( the problem changes are what I call them . ) it was exactly what they said it would be .
The tech was great . He got the job done
Thank you Joah Paul .
This service is great I recommend them anyone needing a plumber
Murene Kaufman
a year ago
Called many plumbers today, Hero Home Services came through! Cleaned out main sewer quickly. Thank you for the professional manner. Our home is flowing!
Kiersten Lascurain
a year ago
If you want honest plumbers call Hero Home Services Clean and professional team of happy people. I had a clogged toilet tried everything even rented a snake from Home Depot and these guys came and rescued me. There are no hidden fees it was actually $59 to unclog my toilet. Thank you Guys you Rock!!!
Joel came out and did an amazing job!
Wonderful service! We needed emergency repair. Joel, Irving and David were prompt, professional, courteous, and knowledgeable. They kept us informed throughout the entire process. We highly recommend! Thank you!
I’ve been searching for a good plumbing company for years.
I went to Home Depot and tried to do the kitchen sink caulking by myself. Because we hired a different plumbing company one year ago and it wasn’t done right. So the silicon turned into a yellowish-brown goo and it looked so gross.
Unfortunately, the person at Home Depot recommended the wrong silicone… and I made more of a mess in my sink. I couldn’t use my sink anymore and I need to get someone to do the caulking professionally as soon as possible. I found Hero Home Services through the Neighbor app. I remembered they advertising for clogged drain problems.
So I called them, and they came the next day. I had used the wrong silicone, so it took them more time to repair the sink gap :( But Alex was nice about everything and explained things well. He did such a great job around my sink and granite countertop. I remembered the last plumber company we hired, he did a really quick job, it wasn't even that clean before he put in the silicone. But Alex from Hero did take his time for cleaning everything well and removing the old silicon before putting the new one.
I’m a housewife with my baby. I don’t know a lot of plumbing stuff, but I noticed that my kitchen looks so much more solid and even has a newish look now. No more worrying about splashing the water all over the sink. I loved it so much. I feel like he cares about the quality of his work. Also, the price was much better than my the old plumber. From now on, I'm using them as our main plumbing company. I highly recommend them. A person I talked to on the phone and the plumber, they were both great!!!! I wish I knew them earlier. They saved my day! Thank you so much.
Mary Fernette
3 months ago
Alburt did a great job snaking my drain.
Not only did Hero resolve a plumbing problem in my home, but they provided something extra that is rarely seen anymore… they were extremely courteous and mindful of my home. It was a pleasure dealing with them.
We had a very nice experience with this company. Alex came to our house on time. He was very he nice and got busy on our problem right away. Alex was clean, neat, and did not have the usual plumber look or smell. I would call Hero Home Services again without thought. Definitely a #10+ .
Husiel Paso
11 months ago
Their was a service man named Manny who stopped by and served our plumbing I thought their was a clog but their wasn't
I still paid for the service it wasn't much only 59.97
And Manny was very nice and helpful and still cleaned up some gunk in the pipes and was very professional
I will ask for him next time
Salaheddine Atiyeh
3 years ago
Joel and John were fantastic, honest guys I can't say enough. They detected the true origin of our plumbing issue and gave us a fair price. Joel also offered to test our water pressure for free to detect any leaks. Thank you, you guys truly are great.
They were great people to work with very respectful and professional ...
One of the employees named Marlon stayed till he had the job done he needs a raise!!!
I would recommend Hero to all my friends and family
Patrick Carel
3 years ago
I had another company come to snake my drain because the toilets and tubs were backed up. They charged me $245 and said I'd need another procedure that would cost $600. Two weeks later, the toilets and tubs were backed up.
I called Hero Home Services. Joel came out and ran a snake through the drain. But, instead of calling it a job done, he called Jose in to send a camera down to see what the problem was. There was minimal grease build up (so the other companies $600 procedure would have been unnecessary.) But, the main sewer line sagged. I called the city of Goodyear and Jose talked to them.
Joel and Jose were joined by Alex (the manager) who all talked to the Goodyear workers. I pressed Jose for an estimate on how much the repairs would cost. I promised I would not hold him to the amount. I went in and sank into a depression wondering where I would get the enormous amount of money that it might cost. After some discussion, Jose, Alex and the city of Goodyear agreed it was a city problem and Goodyear would take care of the repair costs.
Hero Home Services went so far beyond what I expected that it's jaw-dropping. I cannot say enough good things about them or how much I appreciate them handling the city workers. They stayed for over 2 hours getting everything settled. Joel, Jose and Alex didn't do just what I asked, but they identified the problem and they found a resolution. They did all this work for $59.
Jessica Bella
3 years ago
First time using this company and Maritza was honest, fair and great to work with. All the drains in my house were clogged and she went on the roof to run her snake from a vent and then everything worked within 15 minutes! We ended up installing cleanouts since we didn’t have any and the crew was very good. Thank you!!
Virginia Madrid
3 years ago
Abdiel and the crew were very polite and worked hard to complete this job on a 75 year old home. It was definitely a long process for me but so happy it got done. The team explained what was being done so I understood the entire process. I’m pleased with the outcome and would use them again to complete the guest house when that time comes. Thanks Hero!
We were desperately seeking a plumber , our drain had clogged and was very badly stopping up. It was on a saturday , my husband called from the yellow pages , found the number of HERO HOME SERVICES , Mr. BERTIN came on the scene , very graciously let us know how the problem came about , fixed it and also how we can maintain it for future occurences . I say thank you sir for being our heroe in this matter !!
Melody Montgomery
7 months ago
Orlando, came by a stinky toilet and gave me a discount and he was very fast and professional.
This was a good value $59.00 for a drain unclog the office personnel was very friendly and helpful. The serviceman was very neat he cleaned up and was very friendly. I will be using this company and telling others. Great price ,Great People,Great Work
Aiyana Curtiss
7 months ago
Orlando was here and fixed our toilet and very nice
I will always call Hero home service!!!! They all wore protective gear do to covid! Maritza is amazing she made sure I was taken care of! My dog baby Jewel's loved her! Thank you so much you made my day!
Tami Skumlien
3 years ago
Had a simple plumbing problem, boy was I wrong. Called and talked to Martha and scheduled an appointment for a Saturday. Abdiel and John showed up and introduced themselves and quickly went to assess the situation. After a few minutes they said that they had to come back Monday. Monday arrives, Abdiel came early, very professional and polite and got busy right away. After a little while he came in with the news, he spoke directly to the landlord and informed him what was going on. Hero Home Service will be the first people I call for plumbing or AC work, they are truly a 5 star company. Don't settle for anyone else because in all honesty you get what you pay for and Hero Home Service has great prices and amazing technicians and office people.
Excellent customer service and very knowledge. We were going to remodel our home and wanted to be sure there were no plumbing repairs that might crop up, so Hero took care of us. From my 1st call to the company, my questions were answered, a fair estimate given, and timely response to do the job. The company representative that answered my phone questions came out for the inspection and the needed hydro-jetting the next day. Video and intelligent explanations provided by the rep gave me the understanding to make my decisions easily on how I wanted to proceed. I had to replace a portion of my main line under the foundation in my house. The rep continued as my supervisor of the job for continuity. They made the best of the plumbing issue with fair pricing, their care to protect my belongings, minimal digging to access the pipes, very intelligent solutions to the repair with extremely great servicemen, and clean-up was done leaving me little to do. No more plumbing issue to worry about.
Judy Lohr-Safcik
a year ago
I had a leaky shower faucet. Having used Hero in the past, I went to them again. Bertin was responsive (same day), replaced the cartridge and called out a company to check the inside the wall leak. Bertin cleaned up after himeself too. They are not an inexpensive fix but very reliable.
My AC went down and I was in a pickle... A friend of mine referred me to Hero Home Services. I called them and talked to Maritza and she assured me that she would have the guys out here prompt... they were here within one hour. WOW...!!! They replace my unit and had me up and running in no time. Very HAPPY with their service and price. Highly Recommend Them!!!
Dani Martinez
3 years ago
Their work is exceptional!!! We were walked through the whole process and proceeded to do an excellent work. I wouldn’t hesitate to recommend hero home services to my friends and family.
Albert at Hero plumming service is very professional and I would and will be recommending him to everyone, every homeowner I know and meat. Thanks Larry Winters
Cesar was great! He helped get my drain going, friendly with my family while repairing and educating us one what we can do to prevent it.
Evelyn Murillo
a year ago
Cesar, came the same day with in an the hour. He was fast, polite and very affordable. Thank you Cesar. Definitely recommend Hero Home Service!
Albert was an absolute gem came right on time and made a quick fix nothing more I could’ve asked for 10/10
Very pleased with your services. Very professional,friendly,covid safe and fully explains everything we needed to know. I highly recommend your services. Thank you very much. Defenetly will be using your services if we need expert plumbing again. $59 to just unclog my toilet. This was great! David Mcgever
Orlando cleared the shower drain in no time. Great service.
Caesar did an awesome job at unclogging my tub and toilet. Very polite and professional, will definitely use them again.
I want to say Thank You. I had called on Saturday with an issue regarding the water valves under my kitchen sink, I was having a dishwasher installed. I spoke with Martiza in the office and was so impressed with her professionalism. Maritza called me back when promised and kept me informed of all scheduling. The gentleman arrived on Monday, at the time established, he was extremely professional as well. My home was built in the 50’s and all that goes with it. The water valves were so old a certain replacement valve used, the gentleman didn’t have that on his truck so he went out to get one with hesitation.
The job was taken care of and I can’t Thank You enough for the pride that is taken in the work performed and the professionalism of your team. I have already highly recommended Hero Home Services to my sister, who is a realtor, as well as neighbors and those that I work with. You just don’t get service like this anymore………
faridah kuteesa Farshee
4 months ago
Jean Paul gave us a good service he is the best
Excellent service by all… especially Orlando very professional and friendly. He fixed the clog drain and would definitely use this service again, definitely refer to family and friends. Jan
Abdiel, and John, were very polite, punctual, and best of all they are both fond of dogs. They also did a great job. Would definitely use Hero Home Services again in the future.
Very pleased with your services. Very friendly, professional, covid safe and fully explains everything we needed to know I highly recommend your services. Thank you very much . Definitely will be using your services if we need expert plumbing again.
Jennifer Robles
a year ago
THEY DON'T EVEN DESERVE ONE STAR!!!
They gave us a estimate and not even half way done with their work the appraisal they had given us suddenly went two-fold!
They didn't finish the job. We called them several times ourselves and no one responded back!
This company is completely useless! As well for the rest of the comments/ reviews making you think they're actually professional and caring for their clients/ customers!
Don't ever ask or go to them for any repairs!
ENTIRELY FUGAZI!!!
UTTERLY DECEIVERS!!!
ABSOLUTE PHONEY!!!
DOWNRIGHT SCAMMERS!!!
I would recommend Hero Home Services to anyone. The person I dealt with the most was Brian Valencia who was very professional and explained exactly what he was going to do. Thank you so much! You guys are great!
Would recommend them for any job you need done. Every worker that came to the house knew what they were doing and did the work. Amazing group. Anything else goes wrong with my house I am calling this company and you should too
Jean Paul was great and had an immediate solution to my problem.
I called Hero Home Services to snake a clogged kitchen drain & check my AC unit due to an odd noise it was making. They arrived within an hour to snake the drain as well as repaired a loose wire that had been hitting the AC blades. I’m happy to say they honored their 59 special, I’ve recommended to friends and family.
Hero Home Services recently replaced most of the drainage system beneath my house. I have a 130 year old home in a historic district in Phoenix. They were incredibly fast to respond. Very professional and did a great job explaining my situation and the recommended options each step of the way. Once I agreed to a plan of action, they executed the plan exactly as promised and encouraged me to review/test the results with them to ensure I was fully informed prior to signing off on the project. They did an amazing job of helping me manage expectations with my tenents and minimize the impact of what could have been a very invassive project. A HUGE thanks to the entire crew!!
Contacted Hero Home Services when sewer line became plugged. John came out promptly and found the problem with a camera late in the day. This was Dec 23rd. George and his crew came out on 12/24 and worked to expose the pipe that was being crushed by a huge tree root. They hooked up a temporary line for us to use Christmas Day. George and crew were back 12/26 and the line fixed. John, George and crew were hard working guys!
Aaron Giovanni
4 years ago
My mothers house flooded today and I live in Iowa. John arrived within an hour and kept me in the loop through the entire process. Im happy that they called me for approval knowing that my mother is 80 years old. Thank you Hero Home Services and John, I will defenetly recommend you to friends and family!
Gloria Santiago
6 months ago
Bertin was excellent. He explained everything really well.
We Had a emergency Plumbing issue during Thanksgiving and Call Hero Home Services , they came and had to replace my the main drain pipe from our bathroom to the connection to go to the city sewer , they were thorough and respectful , they worked during the holiday and cleaned ip everything, and it didn’t cost a arm and a leg, they are my go to guy’s from here on, Orlando and the guy’s at Hero Home Services , you are awesome , I highly recommend them.
Rosario Martinez
2 months ago
Excellent and fast response,professional service, highly recommend!!
So glad I called Hero Home Services! Johnathan cleared a stubborn clog in my old kitchen drain and using a camera, Alex and Kerry diagnosed the where the problem area of pipe is located. The camera is included in their cabling (rooter) service call. Crisis averted this time but I will not hesitate to call them for future repairs of the line. Oh, and they are all very courteous an professional too!
Kickin it with the Kincade’s
2 years ago
John was fast, friendly, professional, informative and got the job done at a great price! Covid protocol was followed. We will be using HeroHome Services for our future needs!
Claudia Mosso
3 years ago
My tech was punctual, knowledgeable and courteous! The price was very reasonable and they offer a payment plan! We are very satisfied with the work and will use them again if need be. Thank you mist kindly!
Bertin was very responsive and professional drain cleaning... Plumber was in and out in under 30 minutes and demonstrated what he was doing to fix the problem. Would recommend!
Steve Peterson
9 months ago
They responded to our urgent water leak and communicated and worked well until it was fixed. Thanks to Orlando and Bertin
Elizabeth and Tim M
2 years ago
Ryan was on time and did excellent work. He was very professional and kind. Explained everything thoroughly too. Will use the company again when the need arises.
Ivonne armendarez
5 months ago
Ernesto unclogged our bathroom toilet. Very nice friendly
Rina Tinoisamoa
3 years ago
Awesome company and great people. Thank you Jonathan & Carrey...both toilet clogged and had backed up into both our bathtubs. It was very disgusting but they got here and fixed the problem right away. I love an honest company and you guys were awesome. Definitely reccomend!!!!?
Barbara Chapman
3 years ago
Alex and Joel were great! Very communicative and prompt. They took care of my plumbing issue professionally. I am very pleased. Thanks guys!
Charles-Donna Foster
2 years ago
Hi. We had an emergency and The Hero Home Service’s came out and fixed the problem immediately. Alex and George were professional and knowledgeable! We would strongly recommend them for your plumbing needs.
Jasmyn Bazurto
3 years ago
I’ve called to get a service done in my home and honestly I recomend hero home services. Guillermo was working at my home and he did a great. I loved his professional work and was very attentive and resolved all my questions and concerns they really care about the clients needs.
Denise Bosworth
7 months ago
Albert wasVery personal and tentative to all of the issues with my leak. Great service
Chelsea Love
10 months ago
Toilet clogged in new build home - JP was professional and quick! Will definitely use again!
Patricia Urbano Voltz
a year ago
I wish there were more than a 5-star option for this review. When you run into any type of plumbing issue at your home, it instantly becomes a headache. This was not the case with Alex from Hero Home Services. Alex sat us down first and explained the issue. He then gave us multiple solutions/options for our plumbing issues. Each one made sense and was affordable. His work was top notch, done on time and he was nothing but polite during the process. If I ever have another plumbing issue, I’ll call Hero and ask for Alex directly.
So after calling the company line three separate times to set up service, I still haven’t received a call back. Hero came out to inspect my clogged drain and advised I needed a “pipe jetting service”. I told them that I just needed a week to get paid then I’d call and set that up, well I called back and keep getting advised that they remember me and they’ll have the plumber call me. Well after a week of calling them I’ve gotten no call and my drain is still clogged. I guess they have so much business that they can ignore customers. Also any business that is incapable of returning a call, I probably don’t want them working on my home!
From the initial phone call to the end of the service I was completely impressed with the quality of service. John even put up with my 3 dachshunds wanting to help. I will definitely use their service in the spring for my AC service.
Ernie came out and resolve the problem very professional very courteous
The Other Famous Bryson
a year ago
I called Hero Home Services yesterday to come unclog my drain and they got here quickly and were fast and efficient. They were able fix my issue right away and for that I'm really grateful!
Kelly DeGroot
3 years ago
I loved Hero Home Services! They were most professional. They did a huge project in my home. Totally cleaned up. I will suggest them to everyone who asks me if I know a plumber..... Hero Home Services!!
Marita Daforoza
5 months ago
Great service from joel!
Alex and Cesar were wonderful! Great company! Will definitely be using them again.
Joel and Sammi came to my house this morning and they were on time in fact they were early. I had a lot of flooding from clogged pipes in my both bathrooms and they found what the problem was and they they're taken care of everything that is going wrong here and it's a lot
Marlon was sent out and was able to snake out my drain through the roof, even in this harsh weather, appreciate the work this company is doing! Highly Recommend!
Orlando was very informative on the do and don't was respectful very nice and perfesional, reliable and honest great job I will be sure to recommend your services and Orlando to others
Hector Montes
3 years ago
My plumbing was leaking! Hero Home services saved my day! There was water everywhere and they were able to shut the water off and repair the leak all in one day! Would 100% recommend!
Ruby Rodriguez
3 years ago
Hero home servies was great! I had really bad cast iron pipes and they showed me on camera. Was able to get them replaced at a great price. Would definitely recommend. ?
Steve Kambourian
5 months ago
Ernesto was prompt and professional during his service thank you
John has been super nice and helpful with my faucet for my shower. He has been accommodating to my schedule and very knowledgeable about my issues. Really happy with the outstanding service so far!
Eddie Scritchfield
11 months ago
Thanks Aaron for being what I call a top 10 Technician. I was completely satisfied with your work and friendliness.
Yvette Alvarez
a year ago
Myra and Matthew were amazing, friendly and professional. Explained in detail everything they were doing. 5 stars and would recommend to family and friends..
Denise Billy
6 months ago
Orlando was very great and would use again.
Marlo Jaramillo
4 months ago
Devon was quick and fixed our kitchen sink!!
I used Hero Home Services Phoenix branch. Cesar was great. All drains unclogged for my holiday. Good news.
Had a leak in my master bath and called Hero...have been dealing with Alex and his crew...they are super nice and knowledgeable...like them so much...definitely will be using them in the future.
This company honors their name, great service, great staff, outstanding work!!
They really are heros to your home plumbing needs!
Totally recommend!!
Charlys Leavitt
3 years ago
They answered my call at 6:30 AM. It was not a recording. I spoke to someone in person. They said they could have someone there between eight and 10. They arrived about 8:30 AM. They were very courteous and very professional and took care of the problem for a great price. I would highly recommend them.
Carmen Maples
7 months ago
Bertin fixed the water heater earlier than we expected, quick and reliable.
Albert was very professional and did an excellent job installing our disposal
Jorge came out and was really professional! Got the job done fast and very good! Totally recommend this company!
My house flooded while I was out of town and I was recommended hero home services to help out with the problem, they came out, helped me out and really made my week a whole lot better, thank you Marlon and the rest of the crew!
Orlando was very professional, knowledgeable of drains, and got the drain unclog quickly.
Pipe bursting for whole house. Then detected a gas leak. Saved my life. Literally. Alex is great and honest. Janet, kudos for putting me in touch with the proper people. Love hero.
Manny did an awesome job! Very service oriented!
Jean Paul Suarez and Luis were very professional and courteous Took care of business in a timely manner.
Barry McGirr
4 months ago
Jean Paul was very helpful and very friendly.
Ernie augered our toilet ? in no time at all was professional and curtious would definitely recommend hero home services
CROOKS!!! DO NOT TRUST!! USELESS
They are unprofessional they do not finish the job, we called numerous times and they never arrived we had to finish the work ourselves. They took advantage and they are good at OVERCHARGING. DONT BELIEVE OTHER REVIEWS
Alexandra Delgado
a year ago
Great services for a great price! Marlon was very helpful in walking me through the service, explaining how to better care for my plumping as well!
Albert was on time , very friendly , and clean . Appreciate his work , would definitely recommend.
kai eightyone
6 months ago
Quickly helped me find the problem with my water heater. Highly recommended
The company sent out Marlon to unclog my tub, and in less than 20-30 mins he was done, he did an amazing job! thank you guys!
Alice Hasenauer
9 months ago
The guys were very professional and courteous. They did excellent work.
Jessica Medina
a year ago
He was amazing thanks to Caesar he got our rusted 10 year old pipes working again just in time for thanksgiving!! Appreciate you.
Marti Hernandez
2 years ago
called early in morning were here same day to repair...all employees were very Professional I highly recommend them..the technician Joel was quick..very honest and very Professional as well.. Amazing Dispatch Team ....Thank You Hero Plumbing very much!!!!
Afortable, Profesional, Fast, Clean, Service.
From a minor job to a major job they can do it all. I will definitely use them again if i have any other problems. Also im going to reffer them to all my friends and family. I got qoutes in a few different places and they were the best value. They use quality pipe here and best of all gave me 50 yrs of warranty. All employees came in wearing their mask and explained everything clearly before starting any work.
Orlando came to fixa my drain great job
Avdiel and Jose were professional and very courteous! My mother was pleased with their work!
Thank you Hero Home Services!
Alicia
Everything was easy, gentleman that showed up was great, got straight to it and got the job done. He did a great job, Marlon was great.
Customer service was fantastic. Alex knew what he was talking.about. He gave me
options. The office customer service got me same day service. All around Outstanding
Russell Sepulveda
9 months ago
What a great family business this is. I will use them for all of my plumbing needs. Thx so much!
Manny Montano
3 years ago
Jonathan, Alex and Jose are all Professional workers and they say what they're going to do and they do it, I highly recommend this company Hero Home Servicea to anybody that needs plumbing work, thank you Hero.
Curtis Calloway
3 years ago
Abdiel is a very qualified Plummer, his patient and his professional line of communication, makes it easy to understand the process of his work. I never got the feeling that he was trying to creat additional work. C Calloway.
Nate Niebergall
2 years ago
They were easy to get in touch with and very affordable. They showed up on time and finished the job in less than an hour. Great service.
Elizabeth Lemke
11 months ago
Orlando was very professional and courteous, in and out in a short time with complete job!?
Paula Sanfilippo
10 months ago
Albert and Joel the most wonderful workers I can imagine I called for help they were here immediately and fixed the problem thank you so much
Coquette Collette
a year ago
Aaron was on time polite got the job done quickly And provided quality service
Ethan Carragher
3 years ago
Called them to Fix my drain leak problem. Long story short,
Best plumbing service I have ever received!
Laurielle Olivo
3 years ago
My experience was better than my expectations. When I called, they sent out someone who was awesome and he got the job done for the 59 dollars that was quoted.
We had a great experience with this company! Aron was very helpful and knowledgeable.
Karen Laiuppa
3 years ago
Needed a new AC unit...Went through the process of getting 6 estimates and Hero Home Services had the best pricing...They were highly professional and had excellent communication throughout the entire process..They exceeded my expectations and I would strongly recommend them to anyone in need of their services
Thomas Martin
3 years ago
honest, polite and professional. They were able to come out and resolve my problem quickly. They will be given all of my future plumbing jobs.
angelita Salgado
a year ago
Marlon was fantastic, he was very professional and got the job done as promised.
Aurelio Rosales
a year ago
Great customer service they sent out they’re maintenance guy Bertín to fix our issues and they did just that . Highly recommend this company!
Cesar was able to get my sink going.He was awesome and so professional.
alexis rodriguez
10 months ago
Cesar and marlon were amazing and fixed my clogged tub!
Meggie Theisen
3 years ago
Came quickly, were professional, and best of all had the best prices of the many AC repair companies I have encountered. I will contact them for my next needed repair.
Janet Powell
5 months ago
Orlando was very prompt and professional.
Fernando Regino Sr.
4 months ago
We like the servise and I recommended
Jason Richards
a year ago
Bertin was professional fast and knowledgable. Got me back up and running very quickly. Thanks so much.
The plumber came out after my tub was clogged and he came in a timely manner and was very efficient, thank you Marlon!
Ernesto and his crew came out and performed the server pope repair. Very profitable , on time and cucurtious
Ceasar was very prompt and professional. Work was done quickly and perfectly.
Jonathan is very friendly and he did a awesome job!I would use his service for sure!
Matthew Ozuna
9 months ago
Showed up before scheduled time!!! Very professional and very knowledgeable!!!! Great work!!!!
Joel was great he explained everything in detail for me, answered all my questions and was very helpful. I highly recommend him!
Basic Underage Male
3 years ago
Amazing Service! They were very nice and the guys did some clean work, haven’t seen a good company like this in a while
Daniel Mefford
3 years ago
Great service and friendly repair man. Very knowledgeable and did a thorough job! Will use them again if need be.
Bertin was a really good plumber and explained what was being done and unclog my kitchen sink
Best service and on time very professional. Do not call any one else. Orlando is very professional.
Orlando was great very clean , very fast awesome job
Richard Treldy
3 years ago
Positive experience as always. Best female plumber ever. Will continue to use and recommend her as always
mark zebrowski
6 months ago
Great company, excellent service!!
David Vargas
3 months ago
Jean Paul good service
Matthew Martinez
2 years ago
Awesome price for the service provided they fixed my toilet in no time I would highly recommend for the service provided. A+++
Jod was done ,at a reasonable time ,showed up on time ,great tech.new thiervjob well. A great company, wuold recommended ?
Excellent & fast service. Extremely professional with a happy to help service by Orlando
Nelly Pelagio
3 years ago
They did a drain plumbing inspection for me. They did a great job great customer service. Thanks guys
Ernie was very quick and efficient! Will definitely use again!
Orlando is to top notch. Highly recommend!
Joel my technician was incredible friendly, professional. Top quality.
Aleida Betancourth
3 years ago
the company responded quickly and had the problem solved in no time, they sent their men here and solved the problem had great customer service, thank you for the help !!
Fast service, excellent techs.
Would reccommend them again!
Gorge did a great job! Very Professional job well done!
Sherry Gosney
4 months ago
Devon was polite and wonderful
Marisol Matancillas
3 years ago
Im very happy with Hero Home Services and their top tech Alex. Thank you again for such great service
Blessed stay humble Faith
11 months ago
Ernie did a great job of unclogging the toilet!
Nice professional quick and informative. Orlando did a great job.
Hello
I just want to say that these guys truly stand up to the name Hero Home Services. Great Job
Daniel Gonzalez
3 years ago
Great service assisted me throughout the entire time the work was being done and got it done professionally.
In a word, fantastic, out on time, fair on pricing and friendly. Our first time using them and they will be our go to.
Joel Jorgr and David were great workers and they were very nice
Awilda Rodriguez
a year ago
Ernesto took care of the issue very quickly. Very neat and very professional
Cesar was excellent, would highly recommend this company!
Ernie did a great job of Unclogging my vanity.
Thank you. Thank you Thank you. Top of the line service. Now I know who to call should anything else comes up
Esmeralda Lozano
3 years ago
Maritza was very kinda and was quick to send someone to help, Chris and Gerardo helped solve the issue, happy customer here!?
Mary Ann Olivas
10 months ago
He was fast and convenient Orlando is the best
Orlando did an excellent job, very satisfactory
Orlando was great great service very clean work.
Aaron was great! Thanks for your hard work!
Maria Villasenor
3 years ago
Great customer service, very friendly, honest, and professional. Will definitely recommend this company to friends.
Great experience with the guys that came very helpful 100% friendly did an awesome work
Angelique Armenta
3 years ago
was the best service, Marlon came and fixed the problem in no time! great company overall ??
Service was great. Alex helped me out very much! Highly recommended!
Alan Mendoza Lopez
3 years ago
Quick and well done job, would highly recommend. People who are very reliable.
Orlando fix everything perfect great job
He was very fast and knowledgeable very helpful. Ernie
Carolyn Johnson
a year ago
Ernie was great fast and courteous will use again
They do good work are reliable and offer fair prices
Thanks for the awesome work. Chris and his crew did a great job
Himmat Dhillon
4 months ago
Joel was great
Excellent customer service and people. Quick response time. Highly recommend to friends and family.
Excellent work knowledge of issue, will call again if needed
Daniel Willis
2 years ago
Repairman was efficient and friendly! Will use your services in future!
anthony parris
2 years ago
Excellent service and will be using you again whenever we need you
Rafath Baig
10 months ago
Stand up guys who were eager to help without trying to rip younoff
Great customer service and hard working . Good work done by the workers :) Highly Recommend ??
Leonardo Castillo
a year ago
Bertin and Cesar did an amazing job.
Osmara Chavira
3 years ago
Really great service, clean and quick work, highly recommend??”
Highly recommend them ! Such nice people and amazing service !
Gilbert Drake
9 months ago
Albert was very professional and informative
thanks for the sewer trenchless install. I’m going to recommend you to everyone!
Love them. Very helpful and dependable with low prices ?
tracy harvey
8 months ago
Orlando was friendly and perfessional .
Brenda Barrera
a year ago
Aaron was awesome. Thank you !
Yuridia Huicochea
3 years ago
They are good and are able to help with insurance claims.
Thank you hero home services, for your awesome service !
Fast, professional and great value!
Nadiel Montes
3 years ago
I had my house flood and the company sent someone out asap and solved the issue??
Good job! Thanks for being fast and efficient
Ellen Jamieson
5 months ago
Devon is FANTASTIC
Alex did awesome would use again ?
Angel Casas
10 months ago
Albert was great and on time
Wellitsyessenia
3 years ago
Great company! Trustworthy and honest !! ??
Michele Thirlwell
a year ago
George was very knowledgeable and helpful
J A SHOWED UP AND CHECKED MY SITUATION OVER
Cheneke Rios
3 months ago
Nice service
Jeremy CoffeeMugs
3 years ago
Amazing service and very very kind staff.
Judith Jimenez
3 years ago
Family owned. HONEST people you can trust.
Deanna Troxell
5 months ago
Finally satisfied
Veronica Cisneros
2 years ago
Amazing Understandable helpful compassionate hard workers
Raul Abel Soto
a year ago
Very good service and professional.
Very professional and fast repairs
Curtis Bruggman
8 months ago
Orlando was outstanding
Richard Krasucki
a year ago
Good work and value
Samuel Salgado
3 years ago
Quality service and trustworthy people!!
Hey_ iTzPandaa
3 years ago
Excellent service and customer service.
Jonathan Hodges
2 years ago
Professional, Amazing technicians!!
Marlene Aguilar
3 years ago
Thanks!!
Natanael Samaniego
2 years ago
Greate service
Hero Home Services was great! Especially Aaron, throughout the process of getting my main sewer line done he was always very communicative, on time and professional! We were tight on money but their very low interest finance option was a life saver. We will definitely be using them for any future home work.
Destiny Villalobos
2 days ago
Hero Homes Services Aaron did an amazing job! He was very knowledgeable and clearly explained the whole whole process of the job.
Recommend hero home service 100%! Marlon was the plumber who came to do the repair. Kept the área clean and did a great job!
Gentleman were very professional and proactive when they came to repair my system. I loved that they where polite and didn’t try to rush, will definitely use them again.
Angelique Armenta
a day ago
Aaron did a great job - on time, knowledgeable, and quick! Definitely recommend!
Aaron is a real professional. Is very detailed in his work. 100% recommend him
Aaron with Hero home service was great! He showed up ON TIME and was very professional as well as patient with all the questions I had for him! Definitely recommend!!!!
Keren Villalobos
a day ago
appreciate aaron and his customer service! :)
Vincent Giglio
4 months ago
Albert came it was already night time Completed the job in 20 mn itoilet bathtubs
Pipes in my front yard busted and I Called Hero home service! They immediately sent over Marlon who was able to assure me that problem would be taken care of and he delivered. Marlon did a great job at communicating what needed to be done and doing the job! Definitely recommend!!!
In my years of knowing Aaron M. He’s been an outstanding work horse. A genuine guy representing the best customer service.
Angela Apodaca
5 months ago
I called the company with an emergency, my shower wouldn't turn off and they came in less than an hour and fixed the problem.
Thanks to the girl who answered the phone who was able to send someone quickly.
Thank you Lupe
(Original)
Hablé al compañía con una emergencia, mi regadera no se quería apagar y llegaron en menos de una hora y solucionaron el problema.
Gracias ala muchacha que atendió el tel que pudo mandar a alguien rápido.
Gracias Lupe
Joel came to try to fix my problem but the pipe is very old and could not be cleaned, but he did everything on his part. Thanks Joel
(Original)
Joel vino a tratar de arreglar mi problema pero la tuberia es muy vieja y no se pudo limpiar ,pero El hizo todo de su parte.Gracias Joel
Antonio Barrera
6 months ago
Thank you very much for helping me with the plumbing of my house. I thank you very much with all my heart. You are a very honest company and your staff is very friendly, that's why I recommend you. thanks for your help.
(Original)
Muchas gracias por ayudarme con la plomeria de mi casa Les agradesco mucho de Todo corazon . Ustedes son una company muy honesta y su personal es muy amable por eso yo se los recomiendo . gracias por su ayuda.
Aaron is an excellent professional. From the first moment of introducing himself and the ability to solve the problem. I am very grateful to you and I am going to need you for a job, I need an estimate to install a new bathroom. Thank you very much for your work and for having professionals like Aaron. Sincerely, Jose Bermejo.
(Original)
Excelente profesional es Aaron.desde el primer momento de presentarse y y la capacidad para resolver el problema. Estoy muy agradecido con ustedes y los voy a necesitar para un trabajo, necesito un estimado para instalar un nuevo baño. Muchas gracias por su labor y por tener a profesionales como Aaron.atentamente Jose Bermejo .
Rossy Jauregui
5 months ago
Joel did a perfect job
I recommend it
(Original)
Joel hizo un trabajo Perfecto
Se los recomiendo
I recommend joel he did a very good job thanks ?
(Original)
Recomiendo a joel hizo muy bueno trabajo gracias ?
Many thanks to Hero Home Services, they were very kind and professional in their work. They explained everything to me step by step. I would definitely recommend them to my family and friends.
(Original)
Muchas gracias a Hero Home Services, fueron muy amables y profesionales en su trabajo. Me explicaron todo paso por paso. Definitivamente yo los recomendaría a mis familiares y amigos.
Edgar Bonilla Martinez
5 months ago
Orlando came to my house and ISO good job
(Original)
Orlando vino Ami casa y ISO buen trabajo
Mercedes Ramirez
10 months ago
Cesar was able to unclog my bathtub drain very well, he did a very good job.
(Original)
Cesar me pudo destapar muy bien el drenaje de la tina de mi baño , hizo muy bien trabajo.
Damaris Rivera
10 months ago
Excellent service, very punctual and professional, Alberto and Joel did an excellent job. highly recommended
(Original)
Excelente servicio , muy puntuales y profesionales, Alberto y Joel hicieron un excelente trabajo . Altamente recomendados
guadalupe trejo
3 years ago
They treated me very well and with great respect, even though I was an older person, they treated me patiently, they explained everything to me and they called my daughter before I signed so she would know and we would be happy.
(Original)
Me trataron muy bien y con mucho respeto aun siendo persona mayor me trataron con paciencia me explicaron todo y llamaron a mi hija antes de yo firmar para que ella supiera y estuvieramos contentas.
Gabriela Nieto
a year ago
Thanks to Hero's company who were able to help me with my plumbing and I am very happy with Cristobal for explaining everything well.
(Original)
Gracias a la compañía de Hero que me pudieron ayudar con mi plomería y estoy muy contenta con Cristobal por explicarme todo bien.
damaris almuina
3 years ago
Thanks to Hero Home Services?? They got me out of trouble 100% recommended
(Original)
Gracias a Hero Home Services?? Me Sacaron de un apuro 100% recomendado
DOMENICA Ortiz
3 years ago
Axel's service is excellent, a lot of attention, he helps
(Original)
El servicio de Axel es excelente mucha atención ayuda
Jesus Beltran
10 months ago
Alberto arrived on time
(Original)
Alberto llego a tiempo
orlando good worker
(Original)
Orlando buen trabajador
Baldo Hernández
a year ago
Perfect ?
(Original)
Perfecto ?
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