Best Fire Damage in Phoenix AZ

Jeff, Charles and Brandon showed up on time and went above and beyond helping us sort out a flood in our bathroom. Very knowledgeable and professional would recommend for any problem that may occur!!!

Ryan and his crew were thoughtful and respectful of my home and family. Under the circumstances, it was a pleasure to have them in my house. I Hight Recommend .

We came home from a long weekend out of town to find that the water heater had leaked into the bedrooms, laundry room and hallway that backed the garage. We quickly called our insurance company to report the issue and they gave us a few companies to call for the water damage. SERVPRO was not on their list, but we had used them in the past and had great results. So we called SERVPRO and quickly got a call back from them. They came out right away to access the damage and start the recovery. Paul and Dustin were great and always kept us in the loop with the progression of the removal of baseboards/wallboard, drying of the walls, etc. Everyone was polite and worked cleanly. The staff at the office was very helpful, polite and really seemed to care. They truly made a not so good situation less stressful for us. We appreciate everything they did.

Jeff and Jacob did a fantastic job. Very professional and very nice. I highly recommend them.

These guys are amazing and fast!

They came out on a Friday night of a holiday weekend to start getting everything dried out. Reconstruction started on Tuesday and was done within a week. They were easy to work with and did a great job getting everything back as good as new!

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

& Reconstruction
The service provided by Tony and crew for water mediation was excellent response and services provided were excellent as well. The reconstruction crew lead by Matt & Lydia provided all services for the reconstruction in a timely and professional manner. Serafin Antonio & Horacio performed outstanding service and professionalism.

great company to work with, always a smiling face (high maybe), but great vibes and atmosphere...

Project currently in progress but so far so good working alongside Jose and Marcos from Rocky Mountain restoration. Thank you for the rapid response and professional service. Look forward to completing this project!

What an amazing company! I had a water heater break in the garage. I first spoke with Alicia (at 7:30pm on a Wednesday night). Tom was out at my house by 8:00 pm and got me all set up with fans to start drying out the wood and drywall that was impacted. Tom walked me through the entire process, answered all of my questions, and was so thorough, and most importantly trustworthy. 1-800 Water Damage of Phoenix has to be one of the most ethical, fair and professional group that I have ever worked with. They have a customer for life! I hope I don't have a reason to need them in the future, but if I do, they are the ONLY company that I will call!

Matt with Jenkins was very prompt and professional in handling my roof replacement. He made the process as easy as possible and was helpful with working with my insurance to make things go smoothly. The roof looks great now!

We have used Venturi for carpet cleaning at the apartment community I work at for 5+ years. We have them scheduled multiple times each month and they have always shown up when scheduled every time. Patrick and Kyle are great and always strive to do the best job possible. They have also saved us a lot of money in carpet replacements with the cleaning and carpet repairs they can do.

Would give these guys a negative star if I could!
Had a collapse of the drainage pipes under the house requiring their replacement. The house is unlivable since the kitchen and bathrooms were torn out to replace the pipes, so it is obvious urgent for work to start as soon as possible. This company was recommended by my insurance company, and had good reviews and said they could start within a week, so I asked for an estimate. They took their time even coming out to look, almost a week. A guy named Joe came out, and I said they’d get me an estimate in a couple of days, but since then I have received nothing but excuses. Around 2 weeks later the office called and said the estimate was ready and asked if they should they send it to me or the insurance company. I told them to send it to me, since I’m the one hiring, and I received nothing. I contacted Joe, and they said he sent it to the insurance company for further review, and refused to even send me a copy. Weeks have passed and my house remains unlivable, and I have still not even received an estimate. Since I have, unfortunately, gone thru this before, I know this isn’t normal. It appears to be a delaying tactic, because they weren’t really available to start work when they said, and rather than tell me, just keep making up pretexts.
I can’t say how their work is since I can’t get them to even give me an estimate! Given other positive reviews, the problem is possibly the representative, Joe, who was assigned to me. Regardless, rather than wait endlessly for these guys to get their act together, I have gone ahead and hired another company because we are tired of staying in a hotel and want our house back!

my sister and I are very disappointed with the work that was done at my mothers home

These guys were very quick about responding to my call. I was away for a couple of days and my bathroom sink sprung a leak. They were very nice and professional.

When your kitchen floods and needs to be rebuild the last thing you want is to be lied to, told that it may take 6 months to rebuild your cabinets, and not have your questions and concerns addressed. That is exactly what I was being told by another contractor. I reached out to Paul Davis and am very happy that I did. The experience was positive from day one. I met with David, who was my project manager. David told me he could have my cabinets rebuild in 4 to 6 weeks. He answered all my questions and called me weekly with updates. The cabinets were installed within the promised time frame. When I was unhappy with the reinstallation of the Granite countertop a specialist was brought in to correct it, and make it look good as new. I feel I was not decieved or lied to and was treated in a professional, courteous, respectful manner. For anyone dealing with rebuilding after damage I highly recommend Paul Davis, for positive, stress free experience.

Great service !!!I give then 5 stars

This is such a professional mold removal service, they work to a high degree of quality. The service they provide is excellent and I recommend them fully.

Frank was extremely helpful and knowledgeable. He was available around the clock and answered all my questions with detail. He sent someone out the next day and he was also very helpful. Showed and explained everything he was doing to check for moisture and mold. Thankfully none was detected. I appreciated the honesty, specially when a different company had already been here a day prior stating we would need walls torn down etc. I knew something was off and decided to call NextGen for a 2nd opinion, I'm so glad I did! Thank you Frank and team.