Best Fire Repair in Phoenix AZ

Fantastic company to work with. Specially, Chris S. was very knowledgeable, professional , with great communication and overall very pleased with the service .

Outstanding Service. My go-to company for all cleanup needs. Reliable. Professional. Friendly. I wish I could give them 6 stars.

Everyone we have dealt with has been so helpful. We really appreciate all the help and support we have received! Thank you guys so much!

Jeff and Javion did an excellent job on the demolition portion of the water damage cleanup and repair. Very professional and left everything cleaned up.would recommend.

I have used ServiceMaster by Desert Dry as a referral for my clients for many years. I have had nothing but glowing reviews from their customer service, professionalism and quality of work. I recommend them highly!

These guys do great work. Their work is clean and they are on time to the appointments. When they are finished with the job it looks great.

Can't say anything bad about this company. they repaired my roof and actually paid from their own pocket to purchase some fans and lights which the insurance company didn't covered.
They've well organized and performed crew.

I was amazed by Nina’s professionalism on the phone she was very helpful and made my call go smoothly big shout out to her! Such great service!

Never thought I’d have to call them for services but glad I did they came in ready and prepared to assist my situation , crystal assessed and started the process right away , Cece was very friendly and efficient while working , and when I called to the office I spoke to 2 very awesome staff Gloria and Nina , very quick to answer any questions and how I was to proceed ,made the process a lot easier thanks .

So far everyone that showed up was professional and answered all questions also and made sure to keep me in the loop with everything that was needing to be done

We had as great of an experience as you can have when finding out we had mold in our ceiling. Tom Hodges and his crew came in the same day I called them and quickly removed the mold, sealed it off and died up all the moisture. I've actually had to use them twice now for unrelated plumbing water damage and they were great both times. I highly recommend them!

Everett, Caleb & Jose' were Always on time, courteous & professional & did an Excellent job in a Timely Manner!
As a Real Estate Agent I will for sure reccomend them/the company to my Clients & my sphere!

Jade & Mark O'Brien

Juan patiently stepped us through the process and did a great dry-out.

Awesome service and experienced worker. I am really impressed at their service. I think they are perfect for this job and they have huge knowledge about this water damage restoration.
Thank you Restore Master and the team member for helping me.

??Due to a water leak in the attic, ServiceMaster was contacted by my home insurance company to help with the repairs. (This is my fault - I should have done my own research instead of trusting my insurance adjuster. Lesson learned.)
??They lack communication skills. Although I only had to deal with your company for 4, maybe 5 days, I had to call you to find out when a tech was coming over the next day and if the lab results were in; which they were but instead of calling me back or telling someone to contact me the next day because she was out of the office, Alex didn't.
??They lack customer service skills. Alex is very rude and I'm surprised she's on the phone; Summer is sweet and has better customer service. Only Nate and Jose were nice (the first 2 techs sent out), but the others, like the one who picked up the fans and the one who came by today to get a signature, need training on customer service. The tech who came today, rang the door bell and when I answered, he didn't introduce himself or what he wanted - he just tried to hand me my phone. Tell them that manners say when you are greeting a person especially a customer, say Hi. My name is.... and I'm from Service Master.
??Overall - call another company. Although I signed their form so they could get paid, I was NOT satisfied! Save yourself the headache and not knowing when you need to be home all because they haven't figured out a better scheduling system and don't train their employees on simple customer service skills. ??

Great rapid service took all the stress out of the water damage to my home.

Prompt professional service. Great end results

Wonderful people to deal with in a very stressful time. Professional, efficient and honest. I could not recommend them highly enough!

I immediately think of this company when I think about mold removal services. They managed to get my home mold-free, I strongly recommend them.

Frank and Greg were OUTSTANDING!!! This was an awful situation and they not only made me feel like we were in good hands, they proved it ! Cost was not astronomical and work was amazing! Using them in the future for sure !