Best Commercial Storm Damage Restoration in Phoenix AZ

I was devastated with water damage in my condo. Wes and his team went above and beyond to fix all the problems related to the damages. I couldn't be happier with them and highly recommend them

Fast and friendly, and you are going to pay for quality work

Everyone we have dealt with has been so helpful. We really appreciate all the help and support we have received! Thank you guys so much!

I had a whole remodel done, I had majority of their services done as well and highly recommended! Austin and Tyler were great techs specifically and super professional! Thank you guys:)

I had a small flood in my home due to an angle stop leaking when I was on vacation, I looked for a good company on google and saw that waterfighters had good reviews so I hired them they were super professional and did everything the right way, this will be my go to company and most recommended company!

A few weeks ago I would have recommended AZ fire and water to everyone I know. As of today I wouldnt recommend to even my worst enemy. Very poor work done. Workers used my husbands tools and ladder with out asking. They unplugged stuff in my garage so they could plug in there phones and tablets. They didnt match the baseboards nor the casings. They were also installed poorly. Paint didn't match on walls nor ceilings, plus painting looked like it had been done by my 11 year old. I am still waiting on the carpets no call or no show so far today when they were supposed to be here around 7AM. Speaking of carpet, the padding was not installed properly therefore when you walk into the bathroom the edges of the tile slice the bottom of your foot.
The so called manager came out and went to a part of my house where there was absolutely no damage which is right outside of our 18 year old daughters bedroom where she was sleeping to look at the door casing. He did not ask if he could go over there and nor did he have a reason at all to be over there.

I feel sorry for the 2 workers that came out for 4 days to fix the 1st workers disaster. They really did a good job and do not deserve a bad review. They are probably the best of the best at AZ Fire and Water, but if not done shoddy the 1st time they wouldnt have had to come out and basically start over. Unfortunately we are beyond frustrated.

I work in the insurance business and we refer our homeowners all the time when they need restoration. We are taking our referrals elsewhere

I have worked for Servpro of Phoenix for over 5 years now and couldn’t be happier. I love how much it’s like working with family. I love the reactions from customers once we finish there projects and get the customer back to normal. Our commercial team has gotten so big we help with some very unique jobs, I love all of the interesting experiences. Servpro of Central Phoenix makes it easy to come to work everyday!

The Servpro team was so professional and on time with every appointment! I really appreciate how they keep me informed during every step of the process!

Great company! I was helped by Jose he did an excellent job really professional, definitely recommend!

Jenkins Restorations took wonderful care of us. They were attentive to detail, ensuring accuracy every step of the way. Everett came over daily to check on progress, was kind and considerate of our family time and our needs, and went the extra mile to help fix our problem. The results were exactly what we needed and the quality of care was above and beyond expectations.

Very professional, quick response, communication was superb!

Nasur and his team are incredible. They're willing to get the job done with no hesitation. Highly recommended!

looks like a great business with terrible, disrespectful drivers - be careful on the hwy, we’ve got some prime A holes driving these streets

Alex Antillon Gregory Fife and Daniel Murray were an excellent crew. They were easy to work with and were outstanding workers. Your company is fortunate to have such such fine people work for them.
E Rod/for D. Smith.

The fire damage restoration company was very responsive and provided excellent communication throughout the process. They kept us informed every step of the way.

Mr. Eric Allen and his son Cameron were at our home immediately upon hearing of the damage. They worked expeditiously and spent the entire day remedying the situation. Not only did they stay until they found the source, they returned the following day (Saturday) at 6:00 AM to empty the effected areas. They moved all items to a storage facility. They worked in 110 degree heat until 5 PM that day, completely removing all wet drywall and insulation. They cleaned and vacuumed. They then installed many commercial dryers, answered any questions I had, in a very knowledgeable manner. They are by far a company that many could learn how to properly run a well oiled machine. I am going to advise people on Social Media, in the event they have an issue, in The Valley. They are a wonderful efficient team.They work tirelessly and are highly focused on superb quality service. I would give them a higher grade, if possible. They returned every day on a 24 hour interval to check their status & make appropriate adjustments, regardless of it being a weekend. They check every job, no matter how many there are. I have not experienced such exceptional customer service in my 57 years.
Lynne Mason ~ Goodyear

Wonderful service. My store has used this company several times and Jose is always professional and does a wonderful job.

When my son found mold in his house, I called Mike at ServPro right away. Mike and Ryan helped talk us off the ledge and eliminated our stress. They walked us through the process and made us aware of things we never thought of. Very professional and knowledgeable! They helped us map out an action plan that took all of the unknowns away that were causing our stress. In an emergency, you need someone you can trust. I can’t recommend them enough!

For your own sake, DO NOT use this company!!! Our insurance contracted with them for water/mold restoration in August of 2021. I still, over a year later, do not have a fully restored kitchen as they left one day and never returned. Ten months go by and we hear nothing from them. Suddenly we get a call and invoice from them, claiming that I signed a form that the work was completed to my satisfaction in 11/2021. How can that be when I still had workers at my house in Feb of 2022 and I still have work to this day that was not completed? Frustrating when all you want is to have your house put back to right after a burst pipe and you get nothing but headache upon headache.
EDIT: So after our initial review Belfor did reach out. We gave them a chance to correct the mistake and they did come back and complete the job to our satisfaction. I have to say that it makes a big difference who you deal with. The worker RJ that came out this time did a great job, was friendly, and professional. For the duration of the new work that was done, this time around, Belfor kept us updated and let us know what was going on every step of the way. If only we had this experience the first time around.

This company's quality of work is fine but the business side is shady! I was lied to by my project manager about fake emergency my crew had to go to as an excuse for why no one arrived to my house when they were scheduled. My crew of 1 drywall person showed up the next day and had no idea about the emergency call he was supposedly on. The drywall person said he was given no information about my job from his boss so he showed up unprepared with no products. I was told that they would add extra guys to my crew to get the work done that day but the only other person who showed up with a person to measure for the cabinets which had already been done with the initial walkthrough (he also had no idea idea of the emergency call he was supposedly on). Apparently they hadn't even started making the cabinets. The guy who came to measure said based on the workload they had it would be another 5 days before it was ready. My project manager tried to make it seem like he was giving us special preference and working things out to get the cabinets ready quickly when I had already be quoted the same time frame from the guy measuring the cabinets. Were my cabinets ready on time...nope! A few days later the cabinet installer finally came and finished the job (he also had no idea idea of the emergency call he was supposedly on). Then I got the bill...they charged me to replace vinyl flooring that I never had and that they never installed!!! They also said they didn't keep track of labor hours! Don't believe a word they tell you and watch your invoice closely.