Best Cleaning Cleaning in Phoenix AZ

Ricardo and Scott Felipe Russ and Chris. All were kind and helpful .

On time and very detailed in their work! It took less time than expected, and still very satisfied with the job. thanks

The young lady that greeted me at the door was friendly and provided the assistance I needed.

Branndo and chas were great highly recommend. Thanks for all they did

Their quality of work is completely unmatched- if you want the job done and DONE RIGHT... these are the guys for you!

I'm currently going through a rebuild process at my home due to water damage that occurred just before Christmas. I expected delays due to the holidays and the process of selecting a general contractor to perform the job. I selected Az Fire & Water due to their reputation and on-line reviews, so far I have not been disappointed with the quality of work and their punctuality, they are always here when they say they are going to be here and even though I had to wait longer than I wanted for them to start the actual rebuild process I really appreciated the fact they were up front with me about how long the whole process would take and so far they have been right on the money with their scheduling. Recently I had Mario out at my place doing the drywall repair, and painting and was not only impressed with how quickly he got the job done but also the quality of work he did; you would have never been able to tell that anything happened with the areas he repaired. In addition, Mario was very nice & polite and I enjoyed our conversations during the 2 days he was working on my Kitchen and living room.

Never thought I’d have to call them for services but glad I did they came in ready and prepared to assist my situation , crystal assessed and started the process right away , Cece was very friendly and efficient while working , and when I called to the office I spoke to 2 very awesome staff Gloria and Nina , very quick to answer any questions and how I was to proceed ,made the process a lot easier thanks .

Improperly set up plumbing backed up and flooded dishwasher

We had the best experience. We unfortunately had a devastating toilet related flood and called the first company that came up on google. We were so lucky it was 1800 water damage. They came over quickly on a Saturday, the were completely understanding that we were upset and unsure what to do. The two gentlemen that helped us were Adam and Jordan. They were trustworthy, professional and quick. They passed the inspection right away and our insurance company was happy with their service as well. My son is on the autism spectrum and they humored him when he kept saying hi and bye and even were patient when he was running around because he was anxious about what was going on.

We became first time homeowners in October and to have such a devastating claim within the first year, people like Adam and Jordan made it so much easier by putting our minds at ease. Thank you also to the owner Tom for hiring such a great crew. We appreciate the quick service and great communication. I hope we never need see you guys again but if we need to, we will definitely call these guys again. Based on the pictures I’ve sent family, they said this was some of the cleanest best work they’ve ever seen. Thank you, thank you, thank you!

Team Phoenix Water Damage Services! Truly this is my name for this incredible company! Top to bottom this company is ran like a fine oiled machine! From their team members being knowledgable and friendly to their equipment, vehicles and shop being super clean, organized and sharp looking! If your looking for a Team with the upmost integrity that will be on and at your side from beginning till end during your Water Damage Needs, LOOK NO FUTHER, THIS IS THE TEAM YOUR LOOKING FOR!

My experience with Jenkins has been absolutely horrible. The communication has been spotty at best. I had water damage to my bathroom ceiling that required the replacement of one piece of drywall. This happened in July and is still not fixed. Today, their contractor sent out to repair my drywall showed up without any of the materials on the repair quote (beyond the drywall). When I noticed the company installing the drywall without insulation and challenged them, instead of installing new insulation (as quoted) they ripped up old insulation from another part of my house and tried to use that until I stopped them. They also used scrap wood from my fence to construct supports for the drywall.

Now I need to have another company come in and rip out what they did and do it the right way. What an absolute waste of everyone's time.

Juan Jimenez headed the mitigation team. He was thorough and professional and courteous. He and his helper, Tim, came every morning once the fans were set up to check on the drying out process. Juan was patient in explaining the process and discovered the source of the problem that caused the water leak. They cleaned up everyday before leaving.

Professional, polite, extremely helpful and knowledgeable. In my opinion, Nasur, who was the representative on-site, went above and beyond what was expected. I would highly recommend Restore Masters.

??Due to a water leak in the attic, ServiceMaster was contacted by my home insurance company to help with the repairs. (This is my fault - I should have done my own research instead of trusting my insurance adjuster. Lesson learned.)
??They lack communication skills. Although I only had to deal with your company for 4, maybe 5 days, I had to call you to find out when a tech was coming over the next day and if the lab results were in; which they were but instead of calling me back or telling someone to contact me the next day because she was out of the office, Alex didn't.
??They lack customer service skills. Alex is very rude and I'm surprised she's on the phone; Summer is sweet and has better customer service. Only Nate and Jose were nice (the first 2 techs sent out), but the others, like the one who picked up the fans and the one who came by today to get a signature, need training on customer service. The tech who came today, rang the door bell and when I answered, he didn't introduce himself or what he wanted - he just tried to hand me my phone. Tell them that manners say when you are greeting a person especially a customer, say Hi. My name is.... and I'm from Service Master.
??Overall - call another company. Although I signed their form so they could get paid, I was NOT satisfied! Save yourself the headache and not knowing when you need to be home all because they haven't figured out a better scheduling system and don't train their employees on simple customer service skills. ??

Fast and Professional

There aren't enough words to describe how pleased I am with Paul Davis Restoration. I would like to recognize and personally thank David Youman for overseeing the project, and guiding his expert staff. In particular Mario Garcia who did most of the inside work, and his assistant Simon. The renovations were skillfully crafted, and it all came out beautifully. It was a complex project, and everyone was very kind, communicative and professional every step of the way. They made a difficult situation much easier for me to bear. Your company is not in my area, but I will highly refer as I can. I love my new home, and sincerely thank everyone involved. Best wishes going forward to Paul Davis Restoration for your continued success.

I called AM/PM to come out to review a water leak. After 10 minutes in my home, my insurance company called and recommended to me that I should ask them to leave until the insurance company could review the situation. I did so, and AM/PM sent me a bill for $468 for the 10 minutes they were at my house. I said I needed to work with my insurance company on billing. A week later they sent me a nasty email stating they were raising the price 33% unless I paid that day. While I was out of a house dealing with a major problem this company tried to exploit my situation and strong arm me into paying without going through the proper insurance channels. After requesting they not act in this manner and that I was still waiting on a response, they become unresponsive and sent a threatening letter saying a lien would be put on me if I didn't pay immediately. All of us this was only 3 weeks after the initial services were rendered. I would strongly recommend no one doing business with a company that chooses to operate in this manner.

I can't thank these guys enough for the fire damage they cleaned up for me, if you want professionals to take care of some remediation work I couldn't recommend anyone else.

Frank and Greg were OUTSTANDING!!! This was an awful situation and they not only made me feel like we were in good hands, they proved it ! Cost was not astronomical and work was amazing! Using them in the future for sure !

We paid 50% for ceiling repair in June it is now October and we can’t even get them to call us back. They were supposed to do repairs 4 1/2 months ago. They still have our money. Terrible business practices!!