Best HVAC System Repair in Dallas TX

Excellent work and service.

The crew showed up early, were very professional, prepared and courteous. It was a difficult job but they were efficient and tidy. We appreciate the great service.

We had a “water hammering” issue in our pipes and they sent their plumber, Joseph, to come out and diagnose the problem. He was on time and followed all co-vid protocols, even though those mandates were lifted. Joseph was very thorough and meticulous to try to figure out the issue. His recommendation was detailed and communicated clearly on his procedure and process to determine the recommendation. We were very happy with his professionalism and candor about the issue and resolution. We would highly recommend them for any plumbing needs, especially Joseph.

Quick response time, Terry was very polite, diagnosed the problem within 15 minutes and fixed within 45 minutes.

London was not only very professional, but very efficient getting the electrical issues resolved. He worked with me on pricing and even gave me great advise going forward. Great work !!!

Henry came for the annual heating system maintenance & was very thorough & professional. He explained everything he did & showed me pictures. Changes my air filters for me as well. I am a happy customer.

Jose and his partner were Amazing: thank you for the awesome service. They arrived on time and very professional throughout the service for the HVAC system installation. They made the area for the new system look so much better than before. We bought our home and the system was 10+ yrs old so it was time. Thank you Jose for giving instructions on how to care and operate the system in simple terms (brain and heart of the system) for newbies like us we appreciate that. They kept the area nice and neat after their job was done.

We had an incident that the heating system shutdown itself. I have been able to reach the office and get immediate responses, even on weekend. The technician is on time, professional, courteous, with good trouble shooting skills to find and fix the problem, right before we get another cold day today. Thank you very much for your help!

The technician that serviced my units this time was very professional, quiet,courteous,neatly dressed,and friendly. He did install the two filters in a correct direction which the last technician installed one of the permanent filters up-side-down at which I was very disappointed looking forward for the next tuneup and if you could please send the same technician.

Keith arrived on a timely manner; he was courteous; and clean. It was super muddy outside, and he made sure not to dirty up my kitchen and living room. He was Super...

I made an appointment through their web form and was very promptly contacted to set up a time slot. Tony Lopez was personable, professional and efficient! shower's working like a dream again.

Geovani Sandoval was my sales point of contact for Frymire. Geo took the time to understand our family and recommend this best system for our house. He was extremely helpful, he provided us with a number of options and made sure we were happy with our purchase. He was very professional and made the buying process easy. He took the time to call the scheduling department and was able to get our install for the next day. Thank you very much

Be VERY specific about who services your equipment or just go to a different company. Ask for Terry and Terry only. He's the only competent technician they have.Called for service because the AC was working fine, but the internal blower wouldn't shut off after cooling was completed. Tech 1: Bernie shows up and I ended up paying $1300 for evaporating coils to be replaced (more about this later). 5 months later, the exact same issue and this time a different tech, Joe M. proceeds to tell me the issue was related to my upstairs and downstairs units fighting each other. I knew he was wrong (BS really) but I didn't have the time nor patience to listen to him rant about a blower not shutting off somehow being owner error; another $90 gone and the issue persisted.I called customer service first thing in the morning (they all rate 5 stars) and asked to speak with a supervisor. Never got a call back. The next day, I called and asked to speak to a supervisor. Never got a call back. I called the next day (Saturday) and was told the GM had been copied and the supervisor would contact me first thing Monday morning. Guess what, I didn't get a call back.. Called again Monday they sent another technician (Terry, the hero). Free of charge.. Terry diagnosed this issue in about 5 mins. He didn't even touch any of the AC unit because he knew (because he's actually knowledgeable) that the issue was not AC related. After about 30 mins he had the control box switch to the blower shutting off as expected. He also managed to do this while he received no less than 3 calls from other technicians asking him for help on their service calls.So after 3 technicians; one who was competent, $1300 worth of TOTALLY UNNECESSARY repairs and no supervisor support, the issue was finally fixed. Thank you, Terry and customer service reps. And for the GM, you need to fire the supervisor; who you guessed it, never contacted me. I want my $1300 back. But no-one will call me, so I guess that won't happen.6/12 Follow UP: OMG, what a complete joke. I contact the customer support email as suggested by the Service Expert reply below and no-one emails, calls or sends anything back. I provided details and all of my contact information and not a peep. How ridiculous. I guess I should have read all of the previous 1 rating reviews before allowing these guys into my home.

Absolutely the most professional caring knowledgeable business and staff that I have worked with in a long time the price phenomenal I give them a five-star rating and love who they are as a company and what they stand for.

Water Heater cockrell hill TX is a very good company to work with. Water Heater cockrell hill TX tech is professional, quickly diagnosed/ repaired my kitchen sinks and faucets, and cleaned up. I highly recommend Water Heater cockrell hill TX . He also wore a mask and booties for our protection.

Ck A/c unit.
Wasn't cooling properly
BUT PAUL DID HIS THING ??

I have been a Wilson AC customer for several years, the staff has always been professional, and helpful. Once I had a problem and they went out of their way to help me. I have my system tuned and serviced every year by them and have never had a problem with my unit. Living in Texas most AC units dont make 10 years, so when the time comes for a replacement, These are the folks who will be called to replace.

Very professional and excellent work will use service again.

Great prices, friendly and fast. I highly recommend you call them first.