Description
Dallas Plumbing Company has been a family owned and operated plumbing and air conditioning company since 1903. That's the same year the Wright Brothers made their first flight at Kitty Hawk, NC. Our services are 100% satisfaction guaranteed and all our technicians are licensed, drug-tested and background-checked. We offer free estimates for new installations for heating, air conditioning, thermostats, water heaters, air purifiers, sinks, toilets and more. We look forward to serving you.
SERVICES
Plumbing leak detection, Faucet installation, Toilet installation, Water heater installation, Faucet repair, Plumbing pipe repair, Toilet repair, Plumbing leak repair, Outdoor plumbing system repair, Water heater repair, Sewer cleaning, Sump pump installation, Drain cleaning, Commercial Plumbing & HVAC, Commercial Plumbing Projects, Geothermal Heat Pumps, Licensed Plumbing, Residential New Construction Plumbing, Commercial Plumbing And Hvac Contractors, Ducted Heat, Gas And Electric Water Heaters, Gas Line Repair, General Plumbing, Geothermal Heat Pump, Geothermal Heating And Cooling, Hydronic Heating, Industrial Plumbing, Plumbing And Heating, Plumbing Projects, Programmable Thermostats, Refrigerant Leaks, Commercial Heating, Commercial Hvac, Emergency Plumbing, General Plumbing Repairs, Hydronic Heating And Cooling, Residential Air Conditioning, Residential Heating Service, Residential Plumbing Service, Commercial New Construction Plumbing, Heat Systems, Heating Installation, Hot Water Recirculating, Hvac Duct Cleaning, Hvac Equipment, Plumbing Installation, Plumbing Solutions, Recirculating Pumps, Slab Leak Detection, Water Heater Specials, Building And Remodeling, Commercial / Industrial, Commercial And Residential, Free Evaluation, Heating & Air Conditioning / Hvac, Home Plumbing, Hour Emergency Service, Kitchen Sink, Kitchens & Baths, Major Plumbing, New Installation, Remodeling And New Construction, Repair Heating, Water Heaters Tankless Water Heaters, Ac Repair, Ac Replacement, Air Conditioner Installation, Air Conditioning Maintenance, Central Air Conditioner, Drain Cleaning, Heat Equipment, Heaters Air Conditioning, A/C system maintenance, HVAC duct & vent cleaning, Heating system maintenance, HVAC system maintenance, HVAC system repair, Install AC, Heating system installation, A/C system repair, HVAC duct & vent repair, Heating system repair, Repair HVAC, Thermostat repair, Thermostat installation, Cleaning, Installation, Portable A/C services, Air Conditioning Repair, Air Conditioning Installation, AC Replacement, AC Tune Up and Maintenance, Air Duct Cleaning, Dryer Vent Cleaning, Indoor Air Quality Services, Air Purifier Installation,
Reviews
Marlo Headlam Melucci
a month ago
Unfortunately, had to replace two A/C units … but fortunately Joel, Tendo and Rafael were friendly, punctual, professional, detailed and communicative of how installation was going. They assured me from the start that they would “take care” of me with this massive installation and they did. They were here from 9Am-4:30PM and locked in on the job entire day. And left my home very clean. Thank you Dallas Plumbing team!! I am appreciative.
Dallas Plumbing Company was professional, responsive, and offered good customer service through their dispatch. If there were any hiccups throughout our interaction, they made sure to make up for it. Their technician, Anthony, came and was able to access our sewer lines to perform an in-camera inspection to detect a plumbing leak, which he did. This was something another plumbing company said they could not do without charging us $3800 to install access points. Anthony was able to get the job done and give us a detailed report with his recommendation so that we could provide the same to our insurance company for prompt resolution of the issue. I’d use them again.
Carmela Newberry
2 weeks ago
Eric was my service man. I am a disabled senior, having to use a walker and he was extremely helpful and knowledgeable in the air conditioning system as he did his maintenance. He helped move my car for me in and out of the garage and checked on a couple of other things that I asked him questions about and was very knowledgeable, if all the servicemen that came out were as polite and kind as this this young man was I would have no problems with any companies!
Vincent Botto
3 months ago
Have always been very happy with this company until recently. First they came out to look at the hot water bib in my washer and snake a shower. The bib was fine and he spent 15 minutes on the drain. Charged over $200.Paid to have heater checked out. “Everything is fine” A few weeks later heater would not come on. They came out turned it on and it worked. $110. Two days later heater stopped working. Several calls and promises to come out, still nobody has shown up.VERY DISAPPOINTED!
Kenny came out to inspect our A/C and make sure it is ready for summer. He messaged to give me and ETA and arrived on time. Kenny kept us informed as he inspected and he was very thorough. Very satisfied with the experience!
James D'Cruz
6 months ago
I have used this company a few times as I have had quite a few A/C and HVAC issues. Now I'm starting to think that these guys were the issue. However, I scheduled an appointment with Dallas Plumbing on 11/16 and a technician came out. He said that the DATS sensor in my HVAC was bad and needed to be replaced. He told me that the cost of replacement would be $383.00, which I paid. My appointment for replacement was to be 11/17 first thing in the morning. No one came.I called in the afternoon, figuring they got busy. Their answering service said that someone would call me back--they didn't. I called again and again over the next few days while my wife suffered the frigid temperature in my house. Every time, the answering service would tell me that they made a note and that a supervisor would call me back promptly--they didn't. One answering service agent said she'd call me back personally--she didn't. Although they acknowledged that there was supposed to be an appointment on 11/17, no one could provide any answers as to why no one showed up or provide any idea of when (if ever) they would come. Even to get a refund for the sensor I've never seen and will never receive, the call service could only tell me that a supervisor will call me shortly. I'm not holding my breath. In short... DO NOT USE THIS COMPANY.
I would not recommend this company to anyone! They have a national call center that answers their phones and the reps do not have access to any owner account. They ask you to repeat all of your account information each time because they cannot see your service details or account details. Company gave me a 2 hour window and did not even call to let me know they were running several hours behind. They gave me a window of 1-3pm or 3-5pm (which I was to choose) and no one called me when tech was running ours behind. I called the company to find out where the tech was. The tech that came to our home was beyond rude. And then the price was 3x more than others in the area. I would never use this company! When I asked to speak with a manager, they said that had no phone numbers or emails of anyone to contact but the 'Manager' will call you back. I asked for a 'Manager' to call back yesterday and then never did. I called again today with the exact same script given to me. You cannot cancel any appointments with the without speaking to a 'Manager' and good luck getting a hold of any 'Manager.'
Jeff and Eric were great. They were very professional and took the extra time to explain the process. They showed me before and after pictures of my cleaned coils. They were awesome!!!
Jennyfer F. Cocco
a week ago
So far, I am really impressed they came to my house and thoroughly inspected (in order to give me a proposal). Josh was the repairman and Aaron the supervisor. Both seemed genuine in that I was told I needed less replacements than what I was expecting.
Julie Bollman
2 months ago
The technicians and employees at Dallas Plumbing are professional and easy to work with. My technician was great, he explained everything, was on time, and made sure I was satisfied before leaving.Dealing with the employees at the parent company, Air Pros, was very dissatisfying and frustrating. So much so, I almost went with another company even though I had already paid for half of my service. It’s unfortunate that Air Pros bought so many companies they can’t deliver decent customer service.
The crew showed up early, were very professional, prepared and courteous. It was a difficult job but they were efficient and tidy. We appreciate the great service.
It was brought to my attention that one of my units and the associated vents were in need of cleaning due to recent construction. Mike and Titus were the technicians sent and they did a great job with exceptional attention to detail and customer service. Thank you Mike and Titus.
Anthony and Adrian were excellent! They took our issue seriously and explained what they were doing and what their concerns were. They connected us promptly with the additional service we needed and kept us informed along the way.
Ripoff and unprofessional, unorganized. Tried to show up at the wrong time even though they confirmed the new time window. Charged OVER 2X the price just to cut and cap and pipe and add dishwasher line. When asked for itemized and why so much they had no response or give. I gave specific instructions on my condo having a 2 hour window for the water shutoff to get the work done. After they arrived they left for lunch, causing the job to take 30 minutes longer and push the water shutoff 30 minutes after the limit. DO NOT USE! Rude
The service guy was on time, professional, clean appearance and pleasant. He explained what the issues were and fixed it the same day. Prices were reasonable
Moses Perez was the service man who came out .
Very Polite, and to the point . He was very helpful in describing our drain issue.
Furnace not coming on. Tech found the problem quickly and fixed it. Did not try to add or ry to upsell any additional services. Tech was friendly and informative.
We had a leaking, running toilet and the downspout on our shower stopped working allowing us to only take baths. We called Dallas Plumbing to make a service appointment to have it repaired. They sent Austin Thomas out , he was friendly , arrived on-time and took care of all our plumbing issues quickly and at a very fair price. We are so appreciative and cannot wait to take a hot shower! Highly recommend Dallas Plumbing. We will definitely use again if needed.
Finally, a company I can trust with my heating and air conditioning needs! Alix Z. with Dallas Plumbing Company came to my home earlier this week to replace two major parts to my a/c unit. Since my unit was still under warranty, I was only charged labor (which was NOT costlyat all) and he only took less than 30 minutes to complete the job. The other company was going to charge me $248 for the part. I told him “no thanks…I will get another opinion”.Thank you Dallas Plumbing Company for your honesty and professionalism!
Chris Skinner
a month ago
The crew that came out was fantastic. Alex and his co worker did a great job walking me through the potential problematic areas we were having.
This company advertised in Best Pick Reports, so I called them. First time, on a Saturday, the person answering the phone promised I would get a call back during the week. Didn't happen. Second time, I reached service and was told next appt was over 10 days out. They charge $55 for service call and $48 every 15 minutes. If a helper is required, that's an addl $37 every 15 minutes. Didn't ask me about what I needed. It sounded like the person taking the calls was tired of answering the phone. Maybe they are wonderful plumbers, but I didn't get the feeling they need new customers. I hired another company.
FAILED TO respond to 3 calls for service, then failed to follow directions to bring the part with the technician resulting closing of a business on a Saturday night. UNBELIEVABLY DISAPPOINTED!!!
We've been customers for more than a decade. We highly recommend Dallas Plumbing.
Chuck Dedmon
3 months ago
Kept schedule. Completed work on time. Returned immediately to fix non-compliance items found by inspector. Cleaned up work area. Good job.
Beth Weingarden
a month ago
marginal company. over the years have used them but they really are rude and overpriced. not surprised my favorite technicians left. never again.
This company successfully resolved my issue. I appreciate the response! The tech that came to my house was very good and took care of my plumbing issue with parts on his truck. Thank you
Did not honor my warranty on the AC units I purchased through them. When I called to speak with them the supervisor would never call back.
Robert Galecke
a month ago
Josh was very thorough and explained his inspection very well.
Great experience
New homeowners here! Our water heater went out late at night, and we were not sure what the issue was. We were connected to a technician who walked us through a few troubleshooting steps that ended up resolving the issue. It was an easy fix, and I appreciate that the technician helped us fix it ourselves instead of coming out and charging us!! We will definitely be using Dallas Plumbing Company for any future work ?
Kimberly Nerpel
11 months ago
Very disappointed with the presentation of fees. We were told it would be a $55 service fee to evaluate the problem and $48 for every 15 minutes plus cost of materials to fix anything. The technician wasn’t even here for 10 minutes and didn’t even figure out what the the problem was. Just saying, we had two other companies come out and they were able to evaluate the problem and give us options. This Tech clearly didn’t care to do his job and charged us over $100 for a wrong evaluation. His name tag said John but he didn’t even introduce himself.
Shanna Evans
6 months ago
The gentleman that came in was awesome. He was really nice. He got the job done and was very thorough. Thank you so much.
I have a maintenance contract with them and appreciate Aaron and his knowledge
Gary Williams
10 months ago
I am a single family home builder and had them out to install a hydrant on a vacant lot for me. They gave me a reasonable quote, showed up on time and did a quality job. That's hard to find these days! Will definitely work with them in the future.
Tyler Stevenson
3 months ago
The rep from Dallas Plumbing was on point! Really saved the day, thanks again!
Randy Hankins
2 months ago
Why explain the negative when you know, the reply is going to be the always
“My hope is to resolve any…..” Even their reply is insincere
Thomas Patterson
2 years ago
I recommend Dallas Plumbing Company based on my recent experience. I worked with Mark S. and John C. They did an excellent job on a complicated project involving the replacement of a sewer line under our pool house. I appreciated their thorough explanations to my many questions and concerns. They gave us options and made recommendations, rather than pushing one solution to solve this issue. I also found the office staff to be very responsive in coordinating everyone's schedules.
Crimsonstars
10 months ago
The service operator is the RUDIST person I have ever had to call to handle AC issues in my house. Constantly was cut off from what I was saying and asking questions about. Sighing heavily like I was an inconvenience to her for trying to schedule repairs. Completely disrespectful for someone that is supposed to be “professional”.
Water in the kitchen sink backing up
Great service did everything that needed to be done,
Thanks
Diana Angelflower
2 years ago
I can always depend on Dallas Plumbing to keep my unit in tip top condition. We had bought a new unit from them last year which was quite an investment. I advise everyone to do the same and take care of what you have so that it will last longer. GREAT SERVICE ! GREAT TECHS!
Tom was prompt and knowledgeable. Dallas Plumbing was referred to me by family as a trustworthy place to get my air conditioner worked on. Can confirm! Will be a repeat customer!
I have several properties in the Dallas area, some are rental homes, and I use Dallas Plumbing exclusively for anything they can repair or install. I have used them recently on 2 rental properties, 1 locating a leak behind a wall and repairing same and the other was replacing a water heater and pan. I've also used them at my home where they install a new kitchen sink, faucet, disposal and install all the bathroom sink faucets throughout the house. Austin has done all the work on my properties and I couldn't recommend a better technician! I will always request him personally to perform any work on my properties in the future! Dallas Plumbing is also reasonably priced, I have tried another plumber in Dallas but declined their services due to their extremely high costs. Me and my family has been using Dallas Plumbing for all their plumbing and a/c-heating needs for about 30 years - they are by far the best in my experience.
called their emergency number during the holidays, after hours. their phone service seems pretty professional as it gets you to an operator that helps get the information for the service. the operator contacted the on call service tech and he called within 30 min. Came right out to our house and helped us with our sewer stoppage issue. Wade was super nice very professional. Since it was during the holidays after hours, we felt pretty bad but he was really nice and made the whole process really easy.
Armando Almeida
2 years ago
They were supposed to come, identify and repair gas leak.Two “plumbers” showed up, were very unprepared for the job and after a lot of discussion and trial and error they were not able to find the leak.Still was charged $299 for the two hours they both were here and was told I was lucky because they only charged the hours of one “plumber”.I am constantly surprised at the lack of professionalism in the plumbing business and how in today’s customer experience world that they are still allowed to get away with this.Unfortunately I have not yet found a company in this area that really cares about customer experience.These guys do not make it and the search continues.
Matt & Raheela Groves
9 months ago
Amazing service and very reasonable.
I also referred my friends and family and posted on neighborhood app. Hope they got some business very honest people.
Darlene Kiskin
4 years ago
Called yesterday at 7:45 am to request A/C service. The unit was not cooling , happened overnight . Tom came out at 9:00 am and service was complete by 9:45 ! We have used Dallas Plumbing Company several times for plumbing repairs on our 40 year old house but this was the first time using your A/C service . We had already planned on the bi-annual service check later in the week. Thank you so much for saving our Fourth of July. We highly recommend your company .
Denise Mynatt
5 years ago
Every time I called Dallas Plumbing I have received quick and excellent service. Very nice plumbers. Always on time and they explain what needs to be done. Prices are good. We won't call any other plumbing service. Thank you for the great service.
Priscilla Tonge
8 years ago
Excellent, excellent service! I had a major leak over Easter weekend - Jeff came over on Sunday, quickly diagnosed the issue and fixed the problem in short order. He was professional, friendly & very knowledgeable - Definitely recommend Dallas Plumbing Company!
Rebecca Wilson
6 years ago
Excellent service! The technician was on-time and diagnosed and resolved the problem quickly. We've used Dallas Plumbing for the past five years to fix small and large problems. They have earned our trust!
Dallas Plumbing and Air was the 3rd company we called for our AC on our old system and ACTUALLY fixed for less than any of them. It's taken me a week to cool down after A-1 Air and Milestone totally let us down and truly showed their colors on what a rip off this industry can be. Our first call was to A-1 Air, but the very first thing was that the customer service person mistakedly told the repairman that we were to have a check up for our system when we clearly told her it was broken. My husband and I were not amused that A-1 Air torched (yes, torched) the fan blade off our old system so it was not reparable. I literally told A-1 to leave our house at that moment as this was obviously going nowhere - and got nothing fixed for our fee. Then Milestone came out for more ($99) and saw the torched fan blade - also not able to get parts on a Saturday. They wanted us to spend $8000+ for a new system we didn't need. We told them we just wanted our old system fixed so they estimated $800+ - on Saturday for the parts and magically those parts jumped up to more than $1400 on Monday. After all of that, we called one more company - Dallas Plumbing Company came out and fixed it for less than $600. Here's the bottom line, the air conditioning business is a racket. And if they think you are desperate enough, you will pay anything to get it fixed. The only way we survived this ordeal is that we have a 2nd air conditioner so we lived upstairs for days till all of this ended....Remember those that advertise alot on TV are making you pay for it in the end.....we appreciate Dallas Plumbing not trying to gouge us and we will remember them the next time we need our air and perhaps our plumbing too fixed.
April Van Cleef
7 years ago
There was some delay upfront getting the quote for my new tankless water heater installation approved due to city codes. Once that was settled, however, the rest of the process was as smooth as could be hoped. Ron and Chris and the rest of the team were very professional and courteous and advised me of their progress throughout the process. They did their best to be as quiet as possible outside of the necessary drilling. They turned the water heater on after the first day so we could still have access to hot water while they completed their work. Initially, I thought I was going to need to hire an electrician to install a new power outlet for the water heater, but Chris found a solution and was able to drill through the wall of the closet and access an outlet on the other side, which saved me time and money! When one of the crew who dug the trench for the new gas line uprooted a shrub in my backyard, Chris made a temporary mound of soil for it and watered the roots to make sure it would be survive until they could replant it. He couldn’t have known at the time, but those shrubs are my most important yard plants because they remind me of my hometown, so I am very fond of them. Finally, on the day of the city inspection, I overheard the inspector say that their work “looked really good” and gave them the green light to complete the project within a couple hours. That is the highest praise I have heard from a Richardson city inspector on a home renovation project, so I am very confident it was done well. They cleaned up the same day – for a total of 3 days for a new gas line and tankless water heater installation – all well-done and excellent service! Dallas Plumbing will be my go-to for all of my future plumbing and gas renovation projects.
Sandra Wallin
7 years ago
I've used Dallas Plumbing three times now. Two times on my own home, once for plumbing and once for a/c. Today 3/20/16, Dallas Plumbing Co serviced my boss's a/c unit in a home that is pending sale. It was important to get it done as soon as possible to satisfy the repair requirements. As always, they were prompt and charged a reasonable fee. DPC has been in business for more than 100 years and their excellent, professional service shows why! Love Dallas Plumbing Company!
Jeremie Harvey
5 years ago
Working with this company has been extremely difficult. You get a window of 4 hours for a tech, he comes out, needs something, schedules another day for a different 4 hour window. Then he says he has to get an approval and will call back. I hear nothing for 3 days so i call in and they try to get me to pay a bill i already paid and i had to provide a check number to prove it. After that they schedule me for an AM appointment, again a 4 hour window (mind you I have had no AC for over a week now). I take off work and wait. Call in and am informed that they moved me to a PM appointment and are sorry they cannot do anything. I ahve to work so have to reschedule again for another mid day window of 4 hours. I would look to another company that can keep time commitments and fix your equipment in a timely manner so you are not out of AC for over a week, including a holiday weekend, and you get a proper window where people actually show up. I cannot comment on the actual work yet as it is not even complete and my AC is still down.
Dallas Plumbing provides professional, on-time service. The quality of the work is great. I have used Dallas Plumbing for 5+ years for plumbing and HVAC work.
Quickly assessed the stopped toilet, plunged and fixed it.
Highly recommend Dallas Plumbing Company. They have great customer service and are very responsive. We've used them for detecting and repairing an under slab leak and were impressed with their service.
Dallas plumbing recently installed a new ClimateMaster geothermal heat pump. The entire process was outstanding. From quoting to installation to final inspection. They did an excellent job, everyone on the crew was very professional and their work was great. It really could not have gone better. I am very pleased to have found Dallas Plumbing and I will use them for all of my future plumbing and hvac needs.
Jacob Goodstein
2 years ago
Dallas Plumbing is good for basic things. Initially i called in to have a bidet seat and a shower (attached) installed. The team was courteous and scheduled me. There was no appointment confirmation but that's not a particular bother to me. The technician when he showed up was kind and he took one look and said, I don't know what to do with that, they'll have to calls someone else to do that. That isn't the service i expected. I expected better service or for the scheduler to have a better grasp of the tasks at hand. Feel free to use them, however be very explicit with what you need.
2 units installed with various problems that had to be corrected. Then to top it off they didn't submit my warranty that I was told not to do because they would take care of it. I heard so many excuses over the phone. In the end they replied he didn't get back to me because he was sick and in the hospital. So at first I felt bad but then I realized this was going on for months and a company this size has backup. They don't just leave customers hanging out on a limb. BUT, THEY DID!
The first hint not to use this company is the fact they are so reluctant to give you any sort of price range. I understand that you cannot give me an exact price, but I did describe the issue so I would think a price range is fair. I mean is it going to be a couple hundred or a couple thousand?? People do not just have a couple thousand laying around, so I would need to plan if it is going to be that high. Regardless of that, I still asked them to come by (shame on me).They got to my house and looked at where the problem is. They told me that the issue was my sprinkler system and they gave me 2 choices of how it can be fixed. 1. They could cap off the system to stop the leak but I would not be able to use my sprinkler; or 2. They could dig up both sides of my sidewalk and replace the piping which would take much longer. I do not use my sprinkler system and I wanted this to be completed soon, so I chose option 1. They said if I wanted to replace the pipe at a later time I could. They spent a couple hours doing the work, only to tell me that that didn't fix the issue and the pipe is still leaking. They could come back tomorrow and fix the actually issue but I would still have to pay for what they did today. So basically out of the 2 choices they gave me, the second choice is what would have actually fixed the problem and the first choice did nothing. I find it ridiculous that they would tell me what the issue is, give me options and then tell me that they really just spent time fixing nothing but it will cost me $250.A decent company would have apologized and then offered to fix the real problem not charging me for the nonsense that was done today. I will not be using this company in the future not will I be recommending it to any homeowners I know.The companies response to my review is appreciated but misguided. There was no miscommunication. Bottom line, they gave me 2 choices on how to fix my leak; I chose the one that was supposed to be the quickest. The company did the work, charged me but the leak was not fix. I was never told they didn't know where the leak was coming from; in fact I was told they knew where the leak was coming from and then given 2 options on how to fix it. I also did not stop them from completing their work. The work I chose to be done was completed and since the issue was not fixed I did not want them to start an entirely new job for what should have been fixed in the first place. The response by the company seems to be intended to save face in front of possible customers as opposed to resolving a current, and possible future, customers issues.
Working with Dallas Plumbing Company was a horrible experience. The technician arrived late, couldn't fix the issue. They had to come back two more times, still wasn't able to fix the issue. I Called the management, they never called back. I used another company who took care of the issue on their first visit. I can honestly say that dealing with Dallas Plumbing was one of the worst experiences ever.
This is a multigeneration family owned business and while I read the negative reviews from a few years ago, every time I have called them they have come quickly and fixed the AC or plumbing problem quickly. I began using them to fix what another ac guy did when he taped insulation around one of my pipes. Well it wasn't to the standards of the Dallas guy and he redid it free of charge.
I have used other plumbing companies before, but Dallas Plumbing has always treated me better than any others. Good service at a fair price. Plumbing problems are never fun, but with Dallas Plumbing I have never felt taken advantage of.
DPC did an awesome job. Redid plumbing in my bathroom and shower. Also needed work on my air conditioner and they fixed it. Very efficient and friendly workers. Would always use them in any situation. Recommend them to anyone needing plumbing or air conditioning work.
Professional inspection and quote on new Hvac
experienced a leaking problem with my kitchen faucet.
Chuck Carlson
5 years ago
Two new outside Carrier Infinity AC units and three new Infinity thermostats -- the third controlling a previously installed Carrier AC/furnace. Wow, the difference in cooling and dehumidifying is remakable! Our home is much more comfortable now that the new components are installed. Especially surprising, the older AC/Furnace system works much better simply because of the new Carrier Infinity thermostat. Thank you Dallas Plumbing and our very knowedgeable sales person, John Pockrus!
Silas Schulze
3 years ago
Had a great experience with DPC this week! Mark, Clayton, and team were prompt, professional, and made it a point to help us understand the problem and the steps required to remedy it. Highly recommended!-Silas
David Leavitt
7 years ago
Christi answered the phone. 3 times within the first minute she ran up my bill. All I wanted was my toilet fixed but, her entire focus was grabbing as much money as she could. I mentioned I own commercial and residential property throughout D/FW and thought I'd give these people a try. Typical scammers. Stay away!
David Shannon
8 years ago
Called to ask about installing a gas log fireplace insert. Was quoted $99 for the first 30 minutes and $50 each additional 30 minutes. No estimate of the amount of time it would take. This is just the labor fee. Sounds like gouging to me. Will not be using them.
The price was a fraction of what other companies were charging for a simple faucet installation, and it was done quickly and professionally by a very friendly plumber.
Brandon Trevino
3 months ago
Great service and highly recommend!
Alexander Preen
5 years ago
Excellent Servie. Has AC go out in the afternoon at the office. They were able to sent someone out and fix it first thing. Great price and Honest service. Technicians clean and professional. Highly recomend
Called them for an A/C repair. Excellent service. They were professional, explained what they did, and finished the repair promptly. Would definitely use them again for A/C repairs.
Forrest Stewart
8 years ago
They fix what needed to be fixed. They will not try to sell you something you dont need. Well mannered and fast work. I'll will use these guys for all my household needs in the future.
Been using them for almost 20 years. Not always the cheapest but trustworthy and that means a lot. Reliable and stand behind their work.
Joyce Nunley
6 months ago
The young man was professional and personable
Robert Elfont
6 years ago
ON time, great service done correctly, have use over ten years..no reason to call any other company for plumbing service including A/C service
Terri Schepps
7 years ago
Dallas Plumbing - always on time and does a great job! Surprising they always charge less than expected.
Always professional and on time; my first call whenever I need HVAC or plumbing work.
This is the finest plumbing company in DFW. New construction especially!!!
Great Company. Been in business since 1903. Family owned and operated.
The techs came when they said they would, worked quickly and competently and were neat and clean.
Very knowledgeable, efficient and great value, great workmanship.
Mary Kay Badar
6 years ago
Super friendly, professional, efficient and competent. I would recommend!
James Beckwith (Blue)
6 years ago
great service, friendly professional staff and good prices.
Manuel Sanchez
a year ago
it is a great ? place to work ?
Kirk Windisch
7 years ago
Great service, value and installation.
Ruthie Lawrence
a year ago
Never called back
Goodfella214 92
7 years ago
Great company. Good work.
Terri Kennedy
5 years ago
Very professional and knowledgable!
David Ramsour
2 years ago
Did not use them
Dennis Hoffmann
5 years ago
Courteous workers and attention to details.
David Tunnicliffe
5 years ago
Professional service!
Although the job was difficult , dirty and time consuming, they were friendly, courteous and answered my questions. I would definitely recommend them to anyone.
The techs are always nice and do a great job. They do what's needed and don't over sell unnecessary repairs.
Water heater replacement estimate:
Technician very respectful and knowledgeable.
Poor experience, called for an estimate appt on 5/12, they said they could see us that day. Called later to say they need to move to next day. No problem, its end of day and emergencies get preference.Woke me up at 7:30am on a Saturday 5/13 and said a tech would arrive between 9-930am. At 9:50am I called and a man said they don’t know what happened, but I’m on the schedule for 10-1pm. He assured me he would investigate the miscommunication from that morning and call me back. No call back. At 12:45pm this was cutting into our day so I called to cancel our appt. The woman assured us they would tell dispatch. At 1:30pm tech arrives as we are trying to leave for errands. Fine he’s here, let’s get an estimate.A secondary sales guy shows up to give us our quote, he sits us down and says that we will be given a 3-ton unit since that’s what we have, and he recommends. I ask if he did any testing to confirm what’s needed, since our current unit is over 20 years old and, you know, technology changes. Says no tests are needed, it might change the ducting, and “the general rule of thumb is 500sqft per ton”. He then asked how many sqft we have (2400), and then….didn’t change his recommendation.All in all we needed at least a 4 ton by his own rule of thumb, and upon checking our unit we CURRENTLY have a 4 ton. This team didn’t do any heat loading, didn’t even know what our square footage was, tried to sell us a lower unit and didn’t even know what tonnage we currently had. All with a much higher price than competitors. At this point the money wouldn’t be the issue, but I have no confidence in their recommendations.The technician however was respectful and efficient, and even avoided our rug with his shoes, that was nice.
Sandy DeRose
11 hours ago
Spring unit check and maintenance
Harry Griffin
10 hours ago
The technicians were on time and finished the project in a timely matter and were very professional and polite. Will use Dallas plumbing again
I called Dallas plumbing for an estimate to replace my water heater. They would not give me an estimate over the phone. However they did send a lovely gentleman within an hour to give me an estimate for $119 charge. My problem is with the exorbitant estimate. They wanted $3970 for a water heater replacement in the garage. Easy access. I called a competitor, got an over the phone estimate for HALF price! $1998 installed. Same brand, same thing. Same day install.
Bruce Bonnett
a month ago
Jeff is extremely conscientious and courteous.
Great communication skills.
Michael Duncan
2 weeks ago
If you get the chance ask for Michael and he will take care of your needs. Ask the questions, he has the answers. Prompt and courteous.
(Translated by Google) Excelent service
(Original)
Exelente servicio
Meredith Giboney
2 years ago
Margaret Lindsey
3 months ago
Domingo Maturino
4 months ago
Kara D. Schofield
7 years ago
john alexander
2 years ago
Walter Schortmann
4 years ago
Julieta Byers
4 years ago
Stephen McAlexander
a month ago
Cynthia Cameron
4 years ago
Abhirup Banerjee
4 months ago
Adetunji Azeez
3 years ago
Travis Sanderson
2 months ago
Robbie Esteban
2 weeks ago
Jonathan Brunken
6 years ago
Sharon Parrish
5 years ago
Cynthia Washington
2 years ago
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