Description
Barbosa Plumbing & Air Conditioning provides a wide array of plumbing, heating, and air conditioning services to customers in the Dallas, Carrollton, Frisco, and Farmers Branch area.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Repair HVAC, Thermostat installation, Thermostat repair, AC installation, AC repair, AC replacement, Bathroom Remodeling, Bathtub Repair, Commercial A C, Commercial Plumbing, Drainage Solutions, Electronic Air Cleaner, Emergency Service, Faucet Installation, Faucet Repair, Faucet Replacement, Furnace installation, Furnace repair, Gas Lines, Heat Pump repair, Heat pump installation, Heating Cooling, Interior & Exterior Water Leak Repairs, Kitchen Remodeling, Maintenance Calls, Plumbing Installation, Plumbing Repair, Plumbing Services, Repiping, Slab Leak Detection And Repair, Toilet Installation, Toilet Repair, Toilet Replacement, Tub Installation, Tub Replacement, Water Heater Installation, Water Heater Repair, Water Heater Replacement, Drain cleaning, Faucet installation, Faucet repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Air Conditioning Maintenance, Air Conditioning Repair, Air Conditioning Replacement, Emergency Plumbing, Gas Line Services, Heating Maintenance, Heating Repair, Heating Replacement, Indoor Air Quality Services, Pipe Repairs, Remodeling & Renovations, Slab Leak Detection, Water Heater Service, Water Leak Detection & Repair, Water Line Repair,
Reviews
Couldn’t be more appreciative for Will (Plumber) and his assistant Alex! We had a pipe break on Christmas Eve Eve and a house full of people who weren’t keen on riding out the holiday without running water. They came within a few hours and fixed the problem quickly, efficiently, and for a fair price. A Christmas miracle! They were also extremely professional and courteous, just lovely to work with. We will 100% call them for all of our future needs!
Jacob Padilla
4 months ago
As always, great service! Will and another associate (sorry I forgot his name!) came out to fix a busted pipe from the holiday freeze and they were super efficient and fast. Goes to show why I've been with Barbosa for so many years. Thanks guys!
Jackie, Will, & Alex never disappoint! I’ve used Barbosa for many years in both my professional & residential settings. Why go anywhere else when you are already at the top? When our HVAC system finally crashed, I was again rescued with a rapid save. The new system both saves money each month, and works flawlessly. Thank you, Barbosa Guys, for jobs well done. Dr. John Gehm.
Amira Lagerstrom
2 months ago
We had a new disposal installed as well as new sink and faucet, which we had already purchased. It was a drop in sink that just needed to be hooked up and silicone around the edges. My mom owns this property and we rent from her, so they spoke with her about the charges. They charged her $2800 for work which was a basic job that 2 other companies had told us would be around $500. They charged 11 hours of labor for a 1.5 hour job. We used Barbosa because they go to my mom's church so she trusted them. They clearly ripped her off. My ring camera shows when they arrived, the 2 hours they spent outside and the hour inside working (not 11 hours of labor charges). Also, my new disposal backs up into my dishwasher, so for almost $3k we still don't have the new disposal installed properly. The company refused to resolve with me or even explain the excessively high charges, saying they'd speak to my elderly mom whom they've already taken advantage of ????? AVOID
Janet Perisho
a month ago
Love Barbosa! Would recommend them without hesitation especially after my experience with a large HVAC company that couldn’t fix my AC issue after 6 hours of “trying”. Barbosa came in and had it up and running in less than an hour!
Cherie Bassham
a month ago
Evaluation of our air conditioning. We were led to believe there were issues. Jackie with Barbosa confirmed there was nothing wrong with our system. Truly thankful we found a good, honest company!!!
Nancy Washington
2 weeks ago
Jen and Will are amazing! Jen has been responsive to emails and calls. Will has serviced our cooling and plumbing needs. You all have been upfront and honest about what is recommended/needed and the cost. Thank you!!!
Cheryl Eliason
6 days ago
The Barbosa team, especially Will, are efficient, knowledgeable, professional, timely and respectful. Their work ethic is beyond reproach. I will definitely continue to use their services. I highly recommend the Barbosa team.
As always, Barbosa Mechanical was able to get us scheduled quickly for emergency services. They are also timely for routine maintenance checks. Staff is very professional.
Tom Thomasson
2 months ago
Andy located a Technician, Will, to see me immediately today. Will arrived promptly and professionally explained the problem and the repair needed. After two trips by a previous plumber, Will solved the problem immediately. Will is a true pro, and Barbosa seems to be the best in Dallas. I'm now a customer for life.
What Barbosa does well: The customer service is great, and the service tech was kind and efficient in diagnosing my problem. That being said, their prices are exorbitantly high. I was quoted nearly $2,000 to fix my A/C unit, including a $469 capacitor, and $488 for a chemical cleaning of my condenser. After getting other quotes, I was able to get a new capacitor for $205 and had the condenser cleaned for free. I feel like the tech is paid on commission, and I did not feel like the high price were fair at all to me as the consumer. I will not use their service again.
Courtney and Nick
7 months ago
I found out about Barbosa Plumbing from the previous homeowners of the house we bought. Terry came to fix a non-emergency problem with our toilet flange. Service was extremely quick and company responsive, I reached out Tuesday, scheduled Terry to came to give a quote on Wednesday, and service done one Thursday. Will definitely use again!
Very knowledgeable, fast working staff. Called at 1pm on Friday afternoon for a leaky copper pipe on interior AC unit. Worker showed up at 3:30pm and had the issue fixed by 5pm.
Will use again, thank you guys!
Vickie Sterling
9 months ago
When our AC system died, Will and Alex were on the job to get us cool. While we waited two days for the replacement units to get in, Will and Alex brought in chillers to keep us comfortable until the install was complete. I appreciated their professionalism and quick response. They were both polite and informative and kept me apprised of the progress all through the project. They were also very conscience of our animals in the house and made sure they did not escape. Thank you guys!
Vikie Victoria Hinojosa
3 months ago
Great service! The plumber was Will and he kept us informed as he worked on the issue at our office. Very professional, and highly recommended.
Plumbing work was good thr first time. Dirt removal replacement both times was horrible. Toilet still rocks back n forth. Loud noises under slab after second leak fix. Call office. They never call back
Rich Franzen
9 months ago
Will, Alex and crew replaced evaporator coils, cleaned a blower fan/motor and addressed various other plumbing and gas issues and got us up and running and cooling down again quickly. Very professional crew, they take their time to do things right and will explain everything clearly that is needed. Would highly recommend, and we will be having them back out to service several other units going forward. Thank you again guys!
Luis Alfredo Umaña
8 months ago
Terry came promptly and got to work. He encountered some unexpected difficulties due to corrosion and a bad screw; but he solved it without a sweat.
After he was done made sure everything was clean, dry and in perfect working order.
Great work!
I bought my house about a year ago and needed someone to come out and replace filters and see if the systems needed cleaning. Madison spent quite a bit of time inspecting the system and gave me an estimate to clean and add gas sediment traps. He also recommended new ductwork. The cleaning and traps will be a few thousand dollars so I will probably get another estimate as well.
The good: I called in the morning to have a gas port installed with a quick connect fitting. They arrived the same day and performed the work in a professional manner. The bad: they charged $800 for the work. I provided the quick disconnect fitting and union. They provided a few small pieces of pipe and a couple of fittings. No more than $75 worth of parts. They were on site for about 90 mins. They did quote the price in an advance. When I asked what was the labor rate, he said it is quoted by the job. If you deduct the parts, the labor rate was about $500 per hour for a plumber and his helper.. I was in a hurry to get the job done, so I agreed to he price, but I cannot recommend them. I felt abused by the outrageous price.
HIGHLY Recommend - Will and Alex are top notch techs!We first used Barbosa in May 2022 when our AC needed cleaning/servicing. We signed up for Barbosa's monthly plan at that time thinking we would have them back in the late Fall...Come August 2022 our compressor died. They informed us it was best to replace the compressor, furnace, and air handler all together. The alternative was to try to replace the condenser, but being our system was 12 years old it was likely only a matter of time. They recommended we replace with a Carrier despite its higher costs for Carrier's quality, warranty, and ease of obtaining replacement parts if needed in the future.Will and Alex were our techs for both visits. I believe they went ABOVE AND BEYOND to do everything they could to make our experience as painless as possible.The AC died on a Tuesday, they were able to come out on Wednesday 8 am to inspect. When it was determined a replacement was needed he identified in-stock equipment across DFW. We were scheduled for the install Friday at 8 am. They brought in portable AC units in the meantime to make the home much more comfortable in the meantime.My wife had a party on that Saturday so all her anxiety was alleviated because of Will and Alex. Likely we will be a customer for life.
AC system is not cooling like it should. Madison performed the annual maintenance and did some troubleshooting. He identified the most likely cause, walked me through several options, and explained everything so I understood what he was saying. Barbosa was recommended to me by a friend and I am so thankful! Will have them back out to do duct cleaning. Very professional.
Evonne Woods
2 months ago
Jackie P. is always knowledgeable, friendly and works hard to fix any problems found. Jackie is very good at what he is trained to do to correct any problem that I might have. Thank you for keeping my AC/Heating working effectively and efficiently keeping me and my customers cool & happy always. I use Barbosa Plumbing & Air Conditioning for all my plumbing, heating and cooling maintenance.
I selected Barbosa after reviewing the reviews online. I called them and their call representative was very helpful. Will and Alex arrived promptly and were very professional. They took care of my issue in a quick manner. If I have another I will look to use them again for sure!
Stephen F Stremel
a year ago
Will and Alex arrived promptly, as scheduled. After Will diagnosed the various problems, he went over the scope of the repairs that were needed and the cost associated with each repair. This allowed me to prioritize the the work to be done, based upon my budget. Both Will and Alex were extremely professional and courteous throughout.
Deborah Berry
2 months ago
Will and Alex had everything up and running in no time. Have used Barbosa for years. They are our go to plumber.
Adam Schappaugh
9 months ago
Terry showed up to my house in less than 30 minutes after my call and located the leak that was costing me hundreds of dollars in my water bill. He located and fixed a leaky ball joint in a semi concealed outdoor faucet coming from under the ground and not the wall of the house. He was extremely patient and courteous throughout the visit and only charged me the $85 service charge.
Barbosa Plumbing & A/C has serviced our a/c (also purchased from them) for years. We have also had plumbing repairs from time to time. We have complete confidence in them. The service man is always punctual, polite, shows great attention to detail and explains what he has done and answers questions thoroughly. He is also very careful of your home while working. We highly recommend Barbosa.
Caterina Tiseo
a year ago
I have used Barbosa Plumbing several times and they are ALWAYS A JOY! They are so accomodating in timely manner plus their technicians are so kind and helpful. Terry specifically has been out to my home several times and he is my favorite! I highly recommend Barbosa for any of your plumbing needs. I refer them to friends and family often!
Heather Crossland
10 months ago
Beware of the ‘grey areas’ on your maintenance protection plan. Things like the basic hose cleaning of your outdoor unit is not covered (like with other company’s maintenance plans). Then when your unit breaks down, they come out and conveniently have the hose, clean the unit, and charge you at their emergency service rate. Estimate price for products/parts is much higher than other companies as well. Professional and knowledgeable technicians but poor service for high prices.
I'm a repeat customer of Barbosa Plumbing which means I'm a satisfied customer. Their techs are punctual and thorough. Today William H. came for seasonal maintenance and shared his advice for future maintenance without putting me under any pressure. I would definitely recommend Barbosa -- and William H. is a great tech.
Quinton Hanyan
9 months ago
Been doing business with Barbosa for years and this experience was no different. Madison was very nice and professional and covered everything thoroughly. Also really got the value out of my maintenance plan with them!
Family owned business, always talk to the same person, who dispatches personnel that are familiar with us and our property, and can come in a hurry in case of an emergency.
Carolyn McCarty
a year ago
Terry arrived mid morning and expertly found the problem with our water heater. I think he needs a cape like a super hero because he saved the day in a flash!!! From the office personnel to the cute assistant to Terry, they all made it a great experience. I would definitely recommend Barbosa
Robert Ratcliffe
10 months ago
Terry & Colby were far more than I could have expected; professional, courteous, knowledgeable! They took the time to explain the issue(s) and the remedies and were very well versed with the city's inspection process and procedures. Thanks much guys! - Robert
Michael Collodi
a year ago
They came to replace a shower head and faucet, realized that replacing the faucet would require a much more extensive effort, let me know about the options, and accommodated my decision to keep the repair simple and cheaper at that time.We've used Barbosa multiple times for plumbing work and will use them again.
Barbosa went above and beyond to make sure we were okay after we had a gas leak at our house. Their technician, Will, came out within an hour and a half of us calling and was quick and efficient in finding and fixing the leak. He was very helpful in explaining how it occurred and what steps he took to fix the issue. He also helped arrange for the city inspector to come out the next day and even came back when the inspector was on site to make sure everything was squared away. They also sent another tech out again later in the day once service was reinstated to make sure our furnace and hot water heater were working correctly. Will and Barbosa made what felt like a nightmare situation painless without costing an arm and a leg and we highly recommend them for any of your plumbing or gas needs.
We needed to have the gas stub in our fireplace replaced in order to install new gas logs. Will, the technician arrived and looked at the situation we had and tried to remove the partial pipe that was damaged. The damage to the stub was unrepairable due to age and Will was very knowledgeable about what could be done to correct the situation. He advised me of my options and what the consequences might be to repair the pipe. I gave him the ok and he was able to replace the damaged pipe and made sure the new one was sealed correctly and safely so as not to have a gas leak in the line or the gas logs once installed. Will was very professional and polite and knowledgeable and I will request him again when I need more plumbing work done.
Madison and Gregquickly returned the air conditioner to its former glory. Lovely people to work with, lots of information. Solid, professional work ethic. Efficient and kind. Went beyond expectations to insure the a/c was preforming at its best.
Logan Geigner
3 years ago
Mr. Matt Barbosa impressed me from the moment he called me back for my emergency call to the moment he effectively completed the job. The best part was that he found other issues with my system and gave me affordable options to bring my system up to a good state of repair. I contacted Barbosa Plumbing and Air Conditioning because I knew they were local, and I appreciated how they were on-site at the 2017 Carrollton 5K as a sponsor of that great event. I was very glad I gave them a chance when my A/C condensation line got backed up and started leaking water into my garage because Mr. Matt Barbosa also found an electrical short on my condenser unit that posed a safety issue. I have a small child at my residence, so he fixed this for us at a very appropriate and affordable additional cost potentially saving me or my family from getting a shock or even preventing a fire! He showed me the condition the wire was in, and he explained the proposed repair. He also took the time to check the other components on my condenser and noted that my capacitor was getting close to be out of variance. He advised it could probably make it through the summer. He didn't push the repair, but because of his approach, I opted to go ahead and have him change this out while he was at it. To summarize, Mr. Matt Barbosa took a lot of time with me to explain what he was doing and why. I could tell he has the heart of a teacher and a servant's approach as he wasn't trying to push a whole bunch of unnecessary repairs on me or anything. Bottom-line, this is the type of service tech you hope you get when you randomly pick someone from the area. Needless to say, for any and all of my plumbing and A/C needs, they have got a customer for life!
kathy medlin
10 months ago
Had a nice & valuable experience w/Terry & Colby re:our toilet
not having a strong flush. Both gentlemen were friendly & knowledgeable .... The toilet is old & found out rust forms under the opening where the water flows........now I know ...Thanks guys
KM
We had a clog in our tub drain that was very resistant to all our efforts. Terry came out from Barbosa Plumbing and took care of it in no time at all. He was awesome! Very courteous and professional. The team was great all around at coordinating a good time that worked for our son's nap schedule. We would highly recommend Terry and Barbosa!
Arabrian Lewis
2 years ago
I had a gas leak and anticipated the headache once the news was shared. I was referred to Barbosa Plumbing and Air Conditioning and it is one of the best referrals ever. They came in, diagnosed the problem, gave me an honest estimate, and completed the work in no time. I am more than satisfied with the professionalism and knowledge shown by my serviceman. I think his name was Terry; I could be wrong but I'm sure all of their employees have this level of know how and professionalism. Would definitely recommend them!!!
Ashley Stephenson
2 years ago
It’s been an excellent experience working with Will. He is knowledgeable and easy to communicate with about what the problems are and they will be fixed. The plumbing issues started with sewer water leaking from the bottom of the toilet. At the time Will let me know that roots were in the sewer line. After a very short time those roots really made their presence known. The toilets would clog and unclog for a while and the water would rise in the shower. Will gave me a quote and it was decided to start replacing the sewer line. Will explained everything so well. The digging took a few days as expected. Then, the replacement of the sewer line happened all in one day! I was so happy they worked so fast. Pictures were taken to show where the numerous problems were. Drew Barbosa came out to the site, Will, Travis, Julio and Terry - all were friendly to me and my children and professional. It was so nice to have plumbing again! Then, the dirt was put back quickly. The grass was cut out at the beginning and then replaced. A picture was taken by the excavation crew beforehand to replace the landscape rocks where they had originally been. I definitely recommend Barbosa Plumbing and Air Conditioning.
Brian McCloskey
3 years ago
Barbosa was fantastic. I was simply switching out thermostats with a newer model but needed to make some wiring changes so I didn't want to take on the job myself. The technician (Jackie) arrived right on time, wore work shoes in the house and was able to solve the issue quickly. He was very friendly and was very knowledgeable. I would highly recommend Barbosa!
Tanya Messmer
8 months ago
Madison is the best!! He is extremely efficient, informative, and professional!!! Lots going on with my A/C unit, and he explained every part extremely well! I was very relieved he got everything working!
Will is a wonderful service technician. We had multiple plumbing issues and he explained in detail what needed to be done. He even provided us with photos of specific problems because my husband and I are senior citizens and not able to bend over to view the leaking or corroded pipes. Terry joined Will later in the afternoon for additional repairs that were needed. We have great respect for Terry's abilities since he had installed and serviced our air conditioning unit a few years ago. We are very pleased with the services both technicians provided today. We always call Barbosa for all our plumbing and air conditioning service needs.
Terry F and Colby were fantastic, very professional, cleaned up after the work, very polite.As I've said before Pricing is OUTRAGEOUS, flat fee makes no sense for the consumer. Time and materials is preferred. If they were not so good at what they do and responsive, I would find a cheaper plumber.
They did very excellent job. I have had several plumbers past couple years and each time I called different people since I was not satisfy with them. However, I found Barbosa and this one is the one that I can trust and rely on them. Very polite, on time, quick, clean, with reasonable price. Thank you Barbosa for taking care of my HVAC, Heater, and Water Heater :)
Jackie and Terry did my HVAC tuneup today. There were professional; explained the work completed today; confirmed with me that my system was working well (it was); and charged a reasonable fee . I will happily work with these technicians and Barbosa Mechanical again. Great experience.
Jean McClelland
a year ago
The service was GREAT! The people knowledgeable - each one knew what they were doing and did it efficiently. They were able to get into my tiny attic, analyze the problem, provide a solution and only charged a quite reasonable amount.
Pedro Sanchez
4 months ago
Very professional, responsive, and overall a great experience dealing within them. Highly recommend!
Ken Koskiniemi
a year ago
Jonathan is one of the finest professional craftsman I have had do work in quite some time. He was on time the first afternoon, called when he was delayed picking up parts this morning, and performed excellent work.He asked questions as to the positioning of the commercial sink instead of installing it where the old sink was removed.The rating has 5 stars - I would give Jonathan 10 stars.
Elizabeth Dworak
2 years ago
I’ve always been pleased with the service I receive from Barbosa, and my recent experience was no different. Travis was my technician, and he could not have been more professional and knowledgeable - from diagnosing the problem with my AC unit, making the necessary repairs so that my house was back to cooling again quickly, to patiently answering all the questions I had about my AC unit, thermostat, air filters, heater, and anything else I could think of. It’s the great customer service and wonderful technicians like Travis that keep Barbosa tops on my list.
julie sardisco
2 years ago
Barbosa Plumbing has always met my expectations. They are responsive and knowledgeable on all plumbing issues. I started using them 1 year ago as good plumbers are hard to find and I highly recommned Barbosa. They will always send someone to you as quickly as they can and usually same day service. A+
We can always count on the professionals at Barbosa to do the right thing and take care of us. They are thorough, careful, professionals who explain everything. They are easy to talk to and don't mind answering questions.
I enjoyed my experience with this company from the phone reception with Mr. Barbosa to schedule someone to come out. He sent some one that day. Mathew was the tech that came to inspect my units. He was professional and through. He was knowledgeable about the unit and the best ways to manage it. I had another company try to sell me a new air conditioner that I didn't need. I appreciated the personal interaction and honesty with him and will be using them in the future to service my home.
We love our new AC unit! We have used Barbosa Plumbing & Air since we've moved into our house back in 2006. Our house needed a new air condition unit and Luke who was our service tech came out a few days before the installation and explain the serves and made sure we understood the equipment. Luke and his crew did an awesome job and we are very pleased. I highly recommend the Barbosa team.
Deborah Orrill
2 years ago
Barbosa did an excellent job of repairing our tankless water heater that had been damaged during the deep freeze in February 2021. They worked with us to allow us to locate the damaged part and coordinate with them to replace it. They were very backlogged due to the volume of problems affecting everyone in Texas, but they were very responsive and helped us restore our hot water after being out for several days. Thank you!
We were having an ongoing issue with our thermostats dying every time we switched from ac to heat. The original installers kept coming out but every year the same problem kept happening until we called Barbosa Plumbing. It's been 2 Years since Barbosa came out and no problems. They also helped with our rent house. Highly recommend them!
My entire experience was great start to finish. Andy was helpful with scheduling and calling me when they were on their way. Jackie is an experienced veteran who explained everything and even saved me a possible breakdown. He found a capacitor that was going to fail any day and was able to replace it on the spot and had my unit running at 100% efficiency.
Terry came out to our home on time. He thoroughly assessed the situation on why we had water on our laundry room floor. He concluded that it was not a slab leak. We are grateful! His expertise saved us a lot of money and heartache. We know now to look to getting our clothes washer fixed.
Over the years, we have had excellent overall service and attention from Barbosa. They are professional, great at customer care and are very good at what they do. About 3 years ago, we had a whole new Infinity unit put in. This unit has been everything they said it would be. Our AC bill dropped by about 30%! Here in Texas, that is a big deal. Also, it cools more evenly and more comfortably throughout the house than our old system. My husband and I want to especially say a big thanks to both Luke and Andy!
The plumber sent to my house was named Will, and he was extremely knowledgable and helpful! My home was recently flipped and sold to me, and not only did he identify and fix multiple leaks that were causing issues, he also smelled and identified multiple gas leaks going into my water heater. He helped prevent near-term water damage and also potential explosion due to these gas leaks. I'll definitely use them again and ask for Will!
Our air conditioner stopped blowing cool air around midnight on Friday night. I called Barbosa Plumbing & AC Saturday morning at 8. Jackie called me back to confirm a time to check the AC and was here within 40 minutes. He was professional and explained the repair that needed to be made and was finished in less than an hour. Highly recommend their services.
Deborah Gonzales
3 years ago
We had to replace our A/C unit. Barbosa tech David was extremely helpful in explaining the problem he found and the options available to us.The Barbosa team got all the parts ordered and installed in 1 day! Great job David! Excellent job and we highly recommend you.
Fely Salazar
8 months ago
Great service! Able to find the leak of the freon that alters cooling and freezing the coil. Will come back to find the needed parts to fix the problem. Grateful!
Great company! I say this because our pipe burst during the freeze and we were unable to get a plumber due to the high demand. Although this company were extremely busy, they told me they were prioritizing customers with no running water and would be with us as soon as they could. They stuck to their word (other companies still haven’t called me back after I left messages) and sent Jonathan to come out and fix our burst pipe. Was happy with their service.
we talked to Andy at 8:30 in the morning at 10:00 Will showed up he is a nice, good natured and professional young man. our Ac was running in 10 minutes. Will also gave us some good advise regarding our AC system. Overall we are very happy with the service
Sarah Krnavek Marshall
a year ago
Barbosa was extremely responsive to our a/c and plumbing needs. They were helpful when explaining their estimates and the procedures.
Chris Risenhoover
3 years ago
Terry was our service technician and he did a great job! He was professional and knowledgeable, and went beyond the standard service call to discuss key issues that we could watch for in terms of our plumbing and our AC. I would recommend them to anyone, and will use them for all our plumbing and HVAC needs.
Victor Brooks
3 years ago
I called them up so that they could perform an AC tune-up and check out my system. Matt came out and was friendly and efficient. After performing the tune-up he answered all of my questions and suggested services based on my needs. Matt informed me that the additional services would be upgrades since my current system was running fine. If I decide to make those upgrades in the future, I will definitely go with Barbosa.
Today is the second time in a year we've used Barbosa Plumbing & Air Conditioning, and I remain as pleased and impressed with the professionalism, service, speed, and price of everyone that I deal with in this company.I called Andy this morning because my AC stopped working during the night, and by 8 in the morning it was 86 degrees inside. Even with the short notice, Andy had Mathew over to my place the same day, and he was able to make repairs and have the house cooling in no time.I am completely satisfied with both service calls that I've had to make with this company, and we will be using them for all of our HVAC needs as long as they are in business, as well as recommending them to anyone that needs the services of an HVAC technician.
My technician, Jackie, was so courteous and kind. He was very aware of all necessary sanitation and contact free engagement, allowing only what I was comfortable with. Things are different during this pandemic, but the quality service and repair that I received from Barbosa Plumbing & Air Conditioning was exceptional! Thank YOU!
JP and the Barbosa crew were fabulous. From the first phone call they were responsive and easy to work with. JP took the lead and worked with my tenants to make things as easy as possible. I needed a new HVAC installation and removal of an old HVAC unit including all new duct work. The installation team was detailed and went above and beyond to make sure the work was done correctly and incorporated their work into anything existing in the house. It was all done in one day, they showed up on time and finished on time. When it was done the place looked like no one was ever there, the clean up was spotless. Each person that helped install including Jackie, Eric and the rest of the crew were professional, friendly and knowledgeable. I highly recommend them. Thanks Barbosa!
Meredith Clampitt
a year ago
Jackie was so informative and kind! He was able to get my AC working in a very efficient time period and explained everything to me very thoroughly! Will definitely continue to call them!
What a great company! They were kind and courteous from start to finish. Terry was very knowledgeable and super helpful. Tommy took the time to contact technical support to see why we had a pump that failed that we only had for a little over a year. I would highly recommend them to anyone!
Gary Schexnayder
3 years ago
I've been a customer of Barbosa Plumbing & Air Conditioning for about 3 years. Not only do you get quality work, punctuality and value from Barbosa, but they have some of the most professional, knowledgeable employees in the industry. I can't say enough about Jonathan and Anthony they have been totally terrific. Anytime I have plumbing or AC problems, I call Barbosa. They are the best!
Highly recommended. Lost AC last week in 100 degree heat. Called for service and repairman arrived within 3 hours. Got unit working shortly thereafter.Unit is 14 years old so discussed replacement options with Luke. Presented with five options before deciding on one. Installation of new unit was completed in one day. Friendly crew and they took care to protect carpet and walls in areas they were working in. Will definitely use again in the future as plumbing, heating and air events occur. We have owned our home for 30 years and I have used many different vendors over the years. This was the best experience and I highly recommend to anyone having AC problems.
Always have a great experience with Barbosa. We have had them do plumbing as well as a/c and heater work for us several times over the past few years and it is always professional service. We had some hiccups with a plumbing job last year on a shower and they came back without issue until we were 100% satisfied.
We had one of our A/C systems go out during one of our trainings, mid day. Called various places and Barbosa was the most professional !! From answering our call to getting a tech out 1-2 hours later same day !! Jonathan was super professional and got our A/C running. Would definitely recommend, and plan to use them for any future issues.
Janell Straach
3 years ago
Terry was awesome. He was on time and prepared. I had three projects for him. He first checked out all three to make sure he knew what he would need and he gave me an estimate. He completed the work and tidied everything up. He was friendly and made sure to explain everything that he was doing and when he needed an unexpected part, he promptly went and got it and came back to finish the work. I recommend Barbosa & Terry without hesitation.
This was a very frustrating experience. I had a simple gas leak at one of the connections in the crawl space of my attic. Based on what I thought were good reviews I decided to call Barbosa. They came out and I showed them exactly what the issue. The service tech called the office to get a quote and after the call I was handed a business card with a $1950 scratched on it. I asked the tech if he could break down the cost and he informed me that he does have that information and I needed to call the office. I then called the office to talk to the service manager and asked for a breakdown which would qualify such a high cost. He said the cost is the cost. I asked how it could be so much for a simple replacement of a connection, however; he continued to refuse to answer any of my questions. I hung up and then I was then told by the service tech we don't give breakdowns, not even for insurance companies. It makes me wonder one of two things: 1. they are taking advantage of homeowners in distress or 2. there is not true basis for their pricing. Either way this company is not someone that I want working on my home. After that I asked them to leave and I paid the $85 service charge. I called another plumber who came out the next day and gave me a quote, that was broken out, for under $600. Basically, the only service Barbosa provided was a quote which seemed to be pulled out of thin air lacking any basis, for work that I diagnosed and walked the tech through and an extremely frustrating conversation with the service manager. All for the low price of $85.
Castle Hills Taekwondo America
a year ago
We've used Barbosa at our house for years and when it was time to book our maintenance for our A/Cs at the school, I knew exactly where to call. Special shout out to J. Shue, who is my actual hero and got everything taken care of for me.
Barbara Townsend
3 years ago
Highly recommend Barbosa Plumbing!! I had water damage at my home and called Barbosa Plumbing for help. They offered to contact the dryout service for me and schedule an appointment ASAP, which I greatly appreciated especially since I was very upset about the water damage. Andy Barbosa called me the next day to see how things were going, which I thought was very nice and made me feel like a valued customer. A few days later Jackie came out to inspect the plumbing. He was very knowledgeable and professional and was able to identify the cause of the water damage, and what repairs were needed. A+ and Thank you!!!
Abraham Vargas
3 years ago
Barbosa Plumbing came by our house and I gave them a basic rundown of exactly what I was looking for. I had been through about 2-3 other ac companies that already did the legwork of figuring out what I needed and Barbosa didn't fight me on it or try to upsell me.They did a quick inspection and agreed that my house needed additional return vents. Luke got additional information from my units, went on his way to write up a quote and gave me 2 options. 1 option was a more expensive option, but he upfront told me that the cheaper option was recommended for my case.Scheduled the service the following Monday and they did what they needed to do on the promised date. The work was clean, quick and best of all - it WORKED! It fixed the exact issue I was having and I will continue to use Barbosa for any other of my hvac needs!
Clyde Maurice Swann
a year ago
Requested a quote for gas leak search and repair. Tech attempted multiple times to do a gas line pressure test without success, said he was having equipment failure. So I asked the tech for an alternative repair quote, which was provided. My issue is I was still charged for the gas leak search after the tech said his equipment was failing. And the emailed repair quote I received was $700+ more than the verbal quote the tech provided while on site. Also, I was not made aware of the $85 trip charge until the tech was on site.
Gabriel Rojas
3 years ago
Complete new A/C system installed, these guys were excellent! Local and Family Owned yet still competitive in pricing! Luke took the time to explain exactly what our old A/C wasn't doing and helped us make a decision on the most effective unit that would not only save us money but make our home comfortable again! Hearing that it was time to replace our A/C as a homeowner was a nightmare but in the end these guys made us feel good about it!I will highly recommend them to not friends and co-workers but family too!Thanks Barbosa's!
Great service!I recently got 4 bids on the purchase and installation of an HVAC Mini spit. JP at Barbosa was the most thorough by far and was willing to work with us as far as price, etc. The city inspection (upon completion) went perfectly. So glad we chose Barbosa!
Bianca Hernandez
2 years ago
Terry came out to identify the source of running water I could hear in my home. He was very friendly and knowledgeable and made me feel at ease. Barbosa was referred to me by a friend, and I am happy to recommend them now to others.
As newcomers to the Dallas area, we were so fortunate to have blindly chosen Barbosa for AC checkup. From the phone call to make an appointment to the tech’s visit the very next day, we felt warmly welcomed to the city and happy to have picked this home-owned and operated business. Polite, punctual, and professional, Jackie took care of us. Thanks, Barbosa!
Laura Childers
3 years ago
Terry and Daniel were very professional and considerate. I had an issue with my water heater. Terry explained in detail the possible causes and consequences. He then provided options for my consideration. On choosing to go with a new water heater he provided me a temporary solution until they could return the next day and install the new water heater. On installation of the new heater he explained the details of the work he did, how the water heater functions, and warranty information. A great experience!!
Robert Jenista
3 years ago
There was a delay with my property manager sending a contractor out to look at our faulty AC, so I called Barbosa in the meantime. The technician, Jonathan, gave me a good assessment of what he believed caused the problem, the condition of the unit, and parts that needed to be replaced. He knew that to continue a full diagnostic of the system, he would need to replace some parts that would cost me a few hundred dollars, but that there were bigger issues with the unit and it likely would need to be replaced. His recommendation was to save my money. He filed a good report of his assessment that I passed on to my property manager and the contractor that came out later, who ended up replacing the unit. Although I was not in a position to hire Barbosa to complete the work, I was extremely satisfied with their ability to get a technician out to us and his honesty and professionalism. I will recommend Barbosa to others and in the future will request them from my property manager.
Harrison Blum
3 years ago
I had a wonderful experience with Barbosa Plumbing and Air Conditioning. William was extremely polite and professional. He diagnosed the problem quickly and offered an affordable solution. I am grateful William was able to solve this issue in the midst of a long, hot summer in Texas. I highly recommend Barbosa.
María Boccalandro
3 years ago
Matt, came out to my house, and looked at my AC and made really great recommendations as to how to solve the problem.The question was if it was worth trying to repair the old AC or investing in a new unit. We spoke about the importance of being responsible stewards and not throwing stuff out that could be repaired. He explained how his company recycles and reuses good condition parts to minimize the impact on the environment. We decided to buy a new unit and he helped us get a bank to finance the AC.I highly recommend Barbosa Plumbing & Air, they are experts that want to find the best solution to your problem and will work with you to make it work. Great work, very thankful!
Andrew Quintanilla
3 years ago
Quick, responsive, and knowledgeable staff all around. Hands down my top pick for almost anything I need help with on my house. Extremely passionate about what they do and they do things the right way from start to finish. I have never had any issues with any work they have done for me and would rate them higher if I could. I love Barbosa Mechanical and I would recommend them to anyone looking to get things done quickly, efficiently, and correctly.
Terry was great. Got the work done quickly and took care of another issue while he was here. Highly recommend.
I am a business owner in the area locally. I had never used Barbosa but since they were local and had good reviews I decided to give them a shot. We had a clog in our condensation line. I told them over the phone that the only thing that needed to be done was to blow out the condensation line. They said the service call would be $125. They showed up and hour later than the time slot given. When they got there and told me what needed to be done they gave me a final quote of over $400 because its a commercial property even though the unit is residential (small space). The only thing they ended doing is unclogging a drain just like i told them. They wouldn't give me upfront pricing even though I told Jen the office worker what needed to be done. I was basically trapped into paying it since they were already there and its difficult to run a business without A/C. $285 to pump air through a drain line to unclog it is absurd. Maybe residential is different but commercially I would look else where. Im giving it two stars because the technician was nice.
Barbara Mercer
2 months ago
They came in and diagnosed problem and repaired immediately. JACKIE IS VERY Professional ! HIS WORK IS EXCELLENT.
Over time they have handled many things for me. This time I had a gas leak Terry coordinated with excavation crew, city inspector. I dealt with Gas Company. Too many people so it took almost a week to get heat. Terry came back after 6 to light the pilot light so I could have heat.
Kathleen Long
3 years ago
We have been customers of Barbosa Plumbing and AC for over 20 years. They have always been prompt and professional anytime we need them. Our AC was on its last legs and went out completely on Thursday. Luke came out and did an emergency fix that got us through the night. The next morning Luke and his crew were there to install our new unit. The crew was curtious and professional. We will be Barbosa customers for as long as we are in this area.
Sharon Boyd Wallingford
5 months ago
Jonathan Cavagnaro came to our home today to service our tankless and to repair a leaking faucet that was damaged in the recent freeze. He was so efficient and personable. He really knows plumbing, and will be our preferred plumber from now on. Barbosa Plumbing has done other plumbing work for us over the years. Jonathan Cavagnaro is a great representative for Barbosa Plumbing & A/C.
Luke was great!I have had nothing but poor quality service over the years and can tell when the other guys lying because his lips are moving.I've found a company for life to trust my AC needs to and i really appreciate the professionalism - these guys take their customer care seriously. You would be nuts to go pull in a guy off the internet when these guys will treat you like family.Thanks again Luke and Andy - you deserve to take business away from the other guys that want to take your money and run. j
Tiffany Lastelick
3 years ago
Couldn't say enough about this company, from their office staff to the final product, absolutely amazing. We had a water main break under the foundation of our house, I called on a Sunday night around midnight and left a voicemail (didn't want to pay for emergency service call) and I promptly received a call first thing Monday morning at 8am from their office. I explained the issue and said he could send out a plumber to take a look. When Terry showed up, he was very professional and immediately took a look and discovered the issue, the best thing is that he was able to shut the water off at the meter as we don't have a shut off valve on the outside of the house. They then scheduled an excavation crew, who also hand chipped the concrete from the foundation to expose the damaged pipe, Terry was able to sleeve in a new piece of a pipe and problem solved! Terry also went out of his way to fix a broken sprinkler pipe that the excavation crew broke (even though you sign a waiver that says they are not responsible for a long list of items) I rarely call a contactor as I am pretty handy myself, but this was a bit our of my league. I chose this company from the pure fact of Google reviews, and if you find yourself in the same situation, I recommend you give them a chance, you won't be disappointed. I should be getting paid to write this, but this is my honest experience talking! Maybe they will give me a discount should I need their services again in the future! Thanks again to Terry and his staff.
Jackie came out to service my Noritz tankless unit and quickly diagnosed and fixed problems my unit was having for many years. Awesome - Thank you Jackie!My original installer could not ( or would not) fix it after a number of service calls. My original installer was a “chain Yanker” and wanted me to buy a new unit. It just didn’t make sense to me. Don’t get your chain YANKED, call Barbosa Plumbing. Very highly recommended!
Mike Bresnahan
3 years ago
An honest plumber is hard to find, Jackie and Barbosa is one!Jackie Peavler is a great plumber. He was prompt, courteous and very friendly. Most important, he was upfront and honest about the work that might be needed including different options that we might run into. He fixed the problem the first time with no hassle and no need for rework. I appreciate this honesty from Jackie and Barbosa, especially since I'd called other plumbers first and they wouldn't even provide an estimate. I guess they expect someone to hire them and pay whatever they want. Jackie's and Barbosa's estimate was on the money so I knew what was needed and the cost.
Michael Brent Long
2 years ago
Barbosa has always been very professional and is always there for us. In the last 25 years they have installed two AC units in our home. I have recommended Barbosa to multiple friends and family who are in need of HVAC help. They treat you right.
Cynthia Rehrig
3 years ago
Barbosa recently did both HVAC and plumbing work for us to address inspection issues as we prepared to sell a house. They were prompt, courteous, and professional. I would not hesitate to recommend the company.
Junkhead DotCom
3 years ago
Barbosa Plumbing & Air Conditioning assisted with tuning up an older AC model and performance improved substantially. Positive experience throughout the entire process from initial communication through to job completion. Luke was very professional and answered all questions we had. Would recommend and use again.
We asked to perform an annual inspection on all ac units. Jackie is always pleasant and thorough every time. However, we were taken by surprise with all of the items recommended to be performed on all units including the units recently replaced. The old units I can understand. I feel like the quote had things that were not necessary.
I had this bad experience. They inspected our AC unit as part of the yearly inspection routine. In the process they broke the control unit connector that goes to the the nest thermostat . so the nest thermostat is not able to detected the 24V. When they diagnose the issue, they propose changing the whole wiring of the system that can cause thousands of $ and digging into the wall in the play room and the celings. I got another company to look at this issue of course, because the unit is working fine for 10 years with no issue and after inspection now the wiring system is broken (rises some questions to me?!!) . The new company were able to find the issue in 5 minutes. they did some voltage measurements and look at the control units and found the connector is broken. They replace the control unit for 100$, the issue solved. Sometimes when we work we make mistakes and we broke thing in the process, i have no hard feeling over that, we are humen after all. but what makes me unhappy is the fact that they did not do their home work to look at the real issue and prpose very extreme solution that may not solve the issue. I have been working with Barbosa for more than a year now, they tend to go to extreme solution all the time instead of looking at sample stuff to fix the issue. I have the same experience with the gas line to my water heater. the water heater was working fine for 10 year, they serviced it and they found unit is not getting enough gas, so it vibrates. It was not vibrating before the service. they proposed getting new gas line from outside, and they did that for 4K$. I am sure if i got a second opinion on that, it can be a sample fix, but i did not at that time and paid a heavy price. I have to also mention some positive side of Barbosa, they are very responsive to calls, they do things in very timely manner and they are respectful to their customers. But these two experiences i have, I decided to drop them from my contractor list to work with.
I’ve been using Barbosa Plumbing for all plumbing repairs and projects since we bought our home 5 yrs ago.Jackie worked within our budget to install our new 50 gal. water heater (all to code) at a great price.I trust the work they do because it’s always done right! Thank you, Jackie, and everyone at Barbosa Plumbing!
Vanessa Fuquay
3 years ago
We love Barbosa! Jackie is our main contact, but today Mark helped us. He was courteous and very knowledgeable. He fixed our problem quickly and was very nice.
The technicians are always dressed professionally in uniforms, promptly perform the services required, clean up any debris that may have occurred, and are finished within the time quoted over the phone. I belong to the Family Savings Club, which means I get reminders to schedule spring and fall HVAC checkups at discounted rates. This plan also includes plumbing repairs! I have trusted Barbosa to keep my heating equipment in tip-top shape for over twenty years.
They are always super responsive, honest and do excellent work. My whole family uses them for everything. When my AC broke they were able to help on the same day in the middle of the summer and just did the same with my water heater. I really like that they break everything down and always give several options. Definitely recommend!
Martin Martin
2 years ago
6 weeks ago, I had my A/C serviced by Barbosa. On 10/08/2020, around 6.30pm, my A/C just shut down and stopped working completely. I called Barbosa to send out a tech to fix it, and just after 7.30 Travis was at my door. He fixed the problem, answered all of our questions and was very professional. We were very satisfied with Travis but we can't help but wonder if the cause of the problem should have been caught during the previous service.
Amanda Wittrock
2 years ago
They installed 2 new water heaters in 2018 and came and serviced them 2 years later. Barbosa is very professional and knowledgeable. Terry is so nice and great to work with!
Phoneman two (Joey)
a year ago
I had them install a new 2 AC units and 2 furnaces. I am very happy with and there work.It's be a year and half now and I still see them for my maintenance.I would recommend them to friends and family.
Corey Chestnut
2 years ago
We paid $85 for a pleasant conversation with their very polite technician. I'm not sure why were charged a service call when all that was provided were estimates. Barbosa's services are markedly higher in price; we were quoted $475 by ARS/Rescue Rooter but $654 by Barbosa. The technician remarked that we should go with the other company
Stuart Schwartz
a year ago
Barbosa is responsive to our needs and does a nice job in keeping us informed of any issues related to our systems. Their maintenance is high quality.
Mary Bortnyck
3 years ago
The technician, Jackie, showed up on time and explained what my charges would be before starting the work. He was very thorough and checked before leaving to make sure my air conditioner was in working order. He was very polite and pleasant to deal with.
Luka came out and took care of our vents blowing warm air and informed us well while he was working. He knew what he was doing and didn’t apply unnecessary pressure to buy something I didn’t need. He helped me feel comfortable about how he was going to fix my issues and went above and beyond to make me happy. I’ll definitely use them again.
Meggan Bennett
3 years ago
Love this company! We are new homeowners and had to make our first emergency AC repair call today. Wayne was very courteous and even called to give us an update as to when he would be at our house. We signed up for the maintenance plan today!
Anthony Vassallo
2 years ago
I had Barbosa scheduled to check mu Carrier HVAC unit for a malfunction error 41 which says blower motor malfunction. Whenthe technician arrived he did some diagnostic and said it was the fan motor. With warranty it would be 1800.00 dollars to replace the fan motor.I had indicated to the Barbosa tech that I felt it was the board.I had another company today replace the fan motor from Carrier supply for my unit and it still did not work. The Penacrux tech checked the flow of electric to the motor and ultimately after numerous tests concluded it was in fact the board. He replaced the board and the unit is working with no errors and at a fraction of the price.
In conjunction with a buyer's home inspection, we had Barbosa to perform an additional level of inspection of the A/C units. As always, they were very responsive, knowledgeable, professional and arrived on time as expected.
Melanie Wells
2 years ago
Barbosa came through quickly for a heating unit repair on a very cold day. They were able to get to us quickly, and that was a life-saver. Jackie identified the problems quickly, explained all that needed to be done, and was quick to finish the work. He followed safety protocol with a mask.
Mindy Obannion
3 years ago
Have used Barbosa mechanical for many years and I am always happy with their services in plumbing, electrical, and a/c heating services. Terry and the whole company (Andy & Luke also) are polite, respectful, and honest in their business-I highly recommend them!
Alex Rodriguez
3 years ago
Stay away from this company for any plumbing needs. They are extremely expensive and they do a very poor job. I hired them twice; first time they did just Ok but pricey. Second time is when they blew it. I had water what appears to come from under ground inside my house. They charged me about ~$850 in two visits just to tell me I had a leak under ground (leak detection) and quoted me $10,000 to dig a tunnel under my house and repair the water leak (what???). I obviously requested 2 more opinions and Barbosa was totally wrong where the leak was and repair took less than 2 hours. (No digging, no tunnels, and noooo $10,000 dlls!!).Yes I tried to politely call them and request my ~$850 back but they ignored me.I don't recommend them and will never use them again.
Jackie installed a new tankless hot water heater and moved it from a downstairs closet to our attic! He has done many other jobs for us over the years and always does first class work. He is knowledgable and is detail oriented. He is personable and cares about his customers.
royce stricklan
3 years ago
My gas line to my house failed a pressure test by the gas company and they shut my service off and pulled my meter on a Friday afternoon. Barbosa Plumbing came over to look at the problem and gave me an estimate of $12,000 to fix the problem with no guarantee it might not cost more. Refused to provide an hourly price. They thought they had me trapped going into a weekend but I declined the deal, did my own trenching and got another plumber to hook up and test the service. They billed me hourly and did a great job, only $1400. Barbosa is the typical predatory opportunistic plumbing outfit, don't use them. I love how they won't provide work on an hourly basis but only want to give you a quote with a bunch of conditions attached that basically says they will charge you more if everything does not go perfectly. They lock in a huge price gouge with no downside for them.
Replaced upstairs and downstairs with a new AC and Luke was very instrumental in helping me in making the decision of which unit would best fit our want, needs and budget. His attention to detail and workmanship and knowledge of the system was key in making this very large endeavor a breeze! I totally trust his judgement and look forward to having him as my technician in the years to come in servicing this new product.
Our AC quit Friday late. Barbosa was out to fix it with in the hour. Professional service and repair
Michael Evans
5 months ago
Arrived right on time evaluated my heating system and provided good feedback. William is always on time, professional and very trustworthy. Highly recommend him.
Fernando MAZE Gonzalez
2 years ago
The service by Barbosa A/C was superb. Within one hour, my A/C problem was analyzed; all my options in the repair was shown before me. The matter was resolved quickly and my cooling in the house was up and running. Thanks for the service!
Michael Rentfro
2 years ago
We had a plumbing mystery following the 2021 freeze. Will came out, troubleshot the issue and helped us come up with a plan of action for remediation. Great to work with and will be my first call for any plumbing or AC needs.
Signs of God Stained Glass
3 years ago
Barbosa continues to amaze me. I have been a customer of theirs for about 5 years (they fully installed a new AC system top to bottom 4 years ago and I love it!) I selected this company over the others years ago because they are more family friendly based instead of the big corporate operations where it is get in get out give me your money. They also give you tips and advice to help prevent situations from occurring which could cost you more money. They REALLY DO CARE about their customers. Whether it is Andy B. handling customer care and appointments over the phone with absolute friendliness and professionalism, to the latest tech Jonathan C. that came out that not only fixed my issues but also gave great advice and treated me with respect regardless of my knowledge level of the situation or to the newsletter that has great tips stories and information (Yes, I do read it.) Barbosa is who I use for all my plumbing and AC needs and I would definitely reccomend them to anyone.
Had Lucca come out for same day Saturday service and he repaired problem at a reasonable rate. He also informed me the unit is 15 years old and runs on R22 so will pretty much need to be replaced Jan 2020. I think I had heard about that before, but didn't realize it applied to my house, but it was built in 1982 so at the end of the day, while I didn't want to buy a new AC unit now, it's probably my best option given the circumstances. I've had other HVAC companies tell me several times I'd probably have to replace it in the next few years. They just never said why.Regardless, Lucca and Jen are wonderful and caring, and their suggestions are the same as what they would do for their own home or that of a family member. They did not pressure, only informed and educated so I could make a good decision, and Lucca expected I'd look at competitors and told me what to look for and consider so I could make that best decision.In the past, I've learned I can always find a cheaper quote elsewhere, but often that doesn't mean the vendor suggesting more extensive/expensive work is lying. It means someone else is always willing to put a bandaid on it while I keep my head buried in the sand and send thoughts and prayers to the universe to change what cannot be changed. I've learned to just accept it when maintenance issues absolutely must be addressed and in the long run, it saves me time and hassle (and money) to just address the problem head on and efficiently.If that's the kind of service you're looking for, you're looking for Barbosa. Buying a new HVAC sucks but we only do it a few times in life, if that. At least get it done right and effortlessly by a truly expert, world class team who prioritizes customer service.
Jackie Peavler is always a delight. He checked out my AC system and gave me a short list of parts that may fail due to the age of the system. No pressure to replace now, but very good to know these may not last the season - or may last two more seasons. So I have time to prepare for these expenses. GREAT SERVICE!!
Jennifer Spielvogel
2 years ago
Will was able to repair the exterior gas lantern and indoor fireplace starter in our home. He was very prompt, professional and courteous and I would highly recommend him and Barbosa Plumbing to anyone.
Gloria Alvarez
3 years ago
Totally impressed and completely satisfied. Call 4 other well known companies. One called back, said he could be there next day noon, the other 3 called this morning. Barbosa was there within 10-15 mins. Got the job completed within the hour. Totally recommend this company!
Jackie repaired gas leaks, worked with the city to get my service restored. Very professional and knowledgeable. The whole staff is top notch. They are my new plumbers!!! Thank you..
Robert Davila
3 years ago
Replaced our 30 year old HVAC unit with a new Carrier. Barbosa did an excellent job installing our unit. Thanks to Lucca Eustaquio and his great team for their skilled installation job. Very happy with my unit. I recommend Barbosa plumbing.
Michelle Beckley
3 years ago
We needed our complete AC/heating unit and all our ducts replaced. They came when they said they would. Replaced everything and now my house is cool and it's extremely quiet compared to our old system. Hoping the extra filtration and UV lights help with my dust mite allergies.
It’s been a very difficult experience. Barbosa is not standing behind their work. They are claiming things that are not factual and saying that Jack, the 73 year old owner, signed off on the work. This is simply not true as Jack has no idea what has been done. He gets confused easily. It's an unethical way of handling an unfortunate situation. Barbosa is also claiming the problems happened due to small space in the attic and this is false. The attic is long and roomy.We hired Barbosa in August 2018 to replace our metal duct work in townhouse (built in 1979) and add a few returns/grills. They sold us Antimicrobial ductwork and a REME HALO after sharing allergy sensitivities and my son’s onset asthma. The antimicrobial ductwork is very cool but, unfortunately, the REME is typically not recommended for people with breathing problems. My son got back on an inhaler soon after and the air/HVAC is still not right in here. We ended up turning off the REME a week or so after they installed it but the REME was not removed until Jan 8th, 2019.We learned recently that the owner’s son left the company and did not file a permit for the original work in Aug. JP informed us that we had a case of negative air pressure by not having a large enough return. They doubled the size of the return 2 weeks ago and replaced the 4” filter which was filthy. However, during the visit, one of the crew broke through the ceiling directly above my desk. I was on a live video call with the COO of company and my boss saw the entire thing and took pics. Fortunately, no one was physically hurt but it was a big mess and required time and logistics. Barbosa is claiming that this hole occurred when removing the REME but the location of the hole and where the REME was installed are in two completely different locations. My desk is in the dining room and the location of the handler (REME's location) is above the kitchenBarbosa fixed the hole but have not addressed a replacement air purifier in lieu of removing the REME. They told us we had a previous balance and removing the REME eliminated the balance and that we must pay for another option? Since the work on Jan 8th, the hole and removing the REME, the air in the house smells musty. The townhouse has been completely remodeled (attic insulation removed, sanitized and replaced with new insulation at the time of initial work.) It’s very discouraging bc my son feels better when he’s not here.Barbosa (JP) told me that a cleaning crew would come in after the work was done (in lieu of the mess) and they would address switching the REME for the Bi-Polar Bear purifier. Neither has happened. I am going to contact a health inspector and another a/c company for a second opinion. They were dishonest with the city inspector and he is not aware of all the facts.
J.C., the company representative/technician who serviced our air conditioner issue, was extremely polite, professional, and thorough. He explained our options very well and, in the end, did a wonderful job of fixing the problem.
Jonathan was so helpful, knowledgeable and courteous. He fixed my clogged drain in practically no time! I would definitely call Barbosa again — and I’d request and wait for Jonathan. ????
Terry changed filter and performed a check-up on my heating system. As always he was very efficient and prompt. Great to know that I can depend on his work each time.
Terry was very professional and and was a very knowledgeable Plumber/Technician. He explained what he was doing and providedinformation about my equipment.Terry is an asset to Barbosa Plumbing and I would recommend him.
Sandra Godina
2 years ago
My mom is an elderly woman who is hard of hearing and Jonathan was very patient with her and explained the situation of the gas leak and process to fix it very well. He showed his respect with social distancing as well. Thank you Jonathan!!! We are very happy with the service we received.
This is a little late, as this happened about a month or two ago, and I keep meaning to leave a review. After a Baker Brothers AC check and their rep saying we needed $9K-$14K in repairs, on a 6 year old unit, I stared at him in disbelief, kept nodding my head through his explanations (uhuh, sure, yeah, whatever), quickly escorted that man out of my house and started searching for other companies. Came across and called Barbosa, and Luke came out the very next day. He even let me follow him around and showed me the items that I wanted to see that were supposedly bad according to the BB rep, starting with the evaporator coils in the attic. We went outside to check the units from there. Luke walked me through the whole check process, showing me what part was what, etc. Turns out all I needed at the time was 2 compressors replaced, less than $500. I will definitely use them in the future!
Susan Worthington
3 years ago
This is the best family owned & operated company I’ve ever dealt with. They do a professional service, clean up after themselves, and are very kind & courteous. Very knowledgeable!! They aren’t afraid to call the office if they have any questions about the job they are performing. I would recommend Barbosa to anyone!!!Susan W.
Calvin Miller
3 years ago
Luke came by today to perform semi-annual maintenance on the system he and his team installed for us last September. Luke is always courteous and professional. He is an absolute pleasure to work with, always going the extra distance to make sure our system is running perfectly and that we are completely satisfied. Thanks Luke!Calvin & Karen Miller
Brett Borchers
3 years ago
(Lakewood Dallas)Luke Barbosa was on time to do preventative maintenance on our AC. First thing I noticed was he covered his shoes with an outer sock as to not track in dirt. Luke did his job in a professional manner and I would not hesitate to recommend them to friends or clients.
Debbie Ledbetter
3 years ago
Jonathan was very professional. He was also beyond patient in explaining the work along the way. Replacing a gas line to your house is not a fun, inexpensive repair, but dealing with Jonathan made it much easier. Can't say enough about the professionalism!
Wonderful to work with! Supplied a portable air conditioner prior to the replacement of our hvac system and a cleaning crew after. They were professional, Honest, direct, and truly a joy to work with.
Cindy Whitehead
3 years ago
Jonathan did a great job assessing our plumbing needs and provided a quote within a very reasonable time frame. I would definitely use Barbosa Mechanical again!
Srini Ponnekanti
a year ago
Barbarossa is not a honest contractor and very expensive.We called them to repair water heater and shower tap.They initially said visiting charge $95 and it will be waived if you accepts to perform the work.Once they are at my home said there is also a diagnostic fee $95 additional.After diagnostic technician try to mislead us and recommended for change of 2 water heaters for $5600.Actually one is working fine.For shower tap without cartridge he gave a quote for $460 for 20 min work but actually my handyman changed it for $40.Do not ever try this company
HVAC Tech, William Gupton, was outstanding. Our commercial A/C unit quit working all together. Because of the age of the unit I was expecting to have to replace it. However, William said he had found a loose fan belt that was causing the compressor to shut down due to overheating. He cleaned the unit and all is well. It is hard to find young technicians with integrity and honesty. He is a man of good character...very much appreciated!
Great customer service. We were able to quickly get an appointment with a Plumber to come out and had no issues with communication or the payment process. I wish working with every company was this easy!
Paul Hellebrand
3 years ago
We called them because the previous owner had used there services and was pleased. Luke was our technician and he did an outstanding job and was able to answer all my questions. I will definitely be calling them again and exclusively using them for all my AC and plumbing needs.
Peter Trung Bui
3 years ago
More affordable than Service Experts. Luke Barbosa was great to work with. Fast, prompt, courteous, reasonable. Just installed so hopefully their work stands the test of time.
Big thanks to Luke and the Barbosa crew. Luke was extremely helpful in providing HVAC options for our home. Installation was quick clean and impressive. Would recommend Barbosa to everyone.
Charles Weber
3 years ago
Jonathan , Anthony and crew just finished installation of my
new Carrier AC and furnace equipment.They carefully adhered to all
provisions of the proposal and left the site in excellent condition.
I am very pleased with their workmanship.
Great service tech. Help us quickly when he had an unexpected need, very polite, very focused, and easy to talk with. Before leaving gave us detailed use instructions and offered helpful suggestions.
Jon-Michael Guerra
3 years ago
I had concerns about the sounds my outside A/C was making whenever it kicked on. But Barbosa's diagnostics showed everything was in good working order. No upselling of anything unnecessary. Great honest service!
Trent Mervine
9 months ago
Great quality work for my unique issue! They also did a quick fix on something extra for me.
Barbosa plumbing was very professional. Jackie thorougly assessed the plumbing problem and repaired our outside leaky faucet. I would highly recommend their company.
Margaret McDowell
2 years ago
Barbosa has both worked on and replaced as needed our air conditioning/heating for many years. They are trustworthy and professional, even in a/c emergencies in the summer.
Super thank you Luke for your 5-star service! Truly appreciate you walking us through our options, the follow-up and going above and beyond to ensure all our needs were met including placement & style of vents!!! Crew was on-time and professional...a special thank you to them too!
Melissa Hendrick
a year ago
The most amazing amazing company. Ive used them for over 3 years. They are honest. Reasonable. Reliable. Can't go wrong with Barbosa!
Workers (Carlos, Juan, Cleto) arrived early and right on time, worked efficiently, obviously knew what they were doing, and did the work very well. I was very pleased. Thank you, Luke, for bringing in a great team of workers!
LETICIA BELLEGARDE
3 years ago
Jack and Luca were very professional and helpful.They made me feel comfortable about having to deal with plumbing issue. I would definitely recommend Barbosa to anyone needing plumbing repair.
Linda Huntley
3 years ago
Barbosa was very responsive to our call when we had a bit of an emergency at our home. They made it a point to get to our home as soon as possible even very late in the evening. We would highly recommend this service!
Cindy's School of Dance
4 months ago
Dependable and excellent workmanship! Love Jackie as a service tech. He is great!
Barb Stauffer
2 years ago
Repaired burst water pipe during 2021 storm. Will was the only plumber willing to drive on the snow covered roads. He was professional and explained what needed to be done.
Terry did a fantastic job. I’ve used this company before and they always deliver quality and timely service. They are honest, reasonable in price, and don’t try to up-sell.
I was having issues with not enough air getting into one room and they actually created a vent for me in that room. Went beyond my expectations to correct a problem and only had to install part of a new unit instead of the whole thing. Excellent service would definitely recommend them
Sandy Leners
5 months ago
Tankless system frozen....Terry helped and had many good suggestions!
Antique Corner Store
5 months ago
Jackie is the best! Great service, super nice!
Liz Biesemeier
3 years ago
David was our tech. He did great, even came back to help after another issue was found. The company was easy to get a hold of; really enjoyed that a PERSON answered the phone.
chad Cranford
3 years ago
Great work fixing our heater unit. Control board has fried and they quickly came out to repair. Home is now not a meal locket!
walter anderson
3 years ago
High professional service: on time, correct diagnosis, courteous. The e-mail service request on their website works, not just a sales tool. I initiated a request for Monday service on Sunday, and received a reply from the owner Sunday night confirming my request. Good company.
Scout Plumbing
3 years ago
Very happy with the service. Mr. Lucca was professional, respectful and very knowledgeable. Hopefully won't need you guys back again anytime soon, but if we do we are calling you guys.
Mervin Adames
3 years ago
Bi-yearly maintenance for newly installed variable heat recovery unit (installed by Barbosa in June 2019). System working great with numerous zones (9) and maintaining programmed temperatures.
Aydin Bayircikli
3 years ago
We are working with Barbosa Plumbing for our business. They are great with their routine checks and extra visits when needed. Great pricing! Give them a call.
Kristin Gibson
3 years ago
Terry did a great job today. He has helped us before and always provides friendly, honest, qualified service. Thank you!
Extremely easy to work with. Jon did an outstanding job and handled the issue with complete professionalism. I would highly recommend this company. I would leave 10 start if it would allow me.
Jay or Ginny Gasper
3 years ago
on time.....id'd and introduced himself.Job was efficient and helpful to us.Wasn't briefed on whole job, which was more than he expected. no problem all items were accomplished satisfactorily.Will use again, if needed.Thanks
Always ready to respond and Jackie and the team at Barbosa have been great.
Margaret Mcart
a year ago
We have used Barbosa for years. They have installed A/C units, ductwork and now, have taken care of our plumbing. Always professional and polite.
Mary Baldy-Klotz
2 years ago
Looking for a leak when sump pump overflow showing excess water and meter showing leak. Not repaired at this visit but Will explained everything, showed evidence on meter running and planned repair on Monday. Gave general plan for repair.
Erika Sanchez
3 years ago
Quick response and evaluation of plumbing problem. Plumbers explained options very clearly and fixed the blockage right away. Very personable team of two plumbers.
leaha rodriguez
3 years ago
I would recommend all services provided by Barbosa air and plumbing. They have been attentive and quick to respond with our air and plumbing needs. All great outcomes and staff is very friendly.
Couldn't be happier with the installation, promptness, and pricing. They installed the system when promised, cleaned up afterwards, and did a great job. Strongly recommend.
Rachel Vocelka
2 years ago
Repairman called to let me know he was on his way. He was professional and informative. Work was completed quickly and cleanly.
Good service today. Very careful to get things done. Replaced a ball shut off valve that had been malfunctioning.
Will was very professional and knowledgeable. He took his time and explained every test and result.
Barbara McKim
2 years ago
Very pleased with tech Jonathan and his professional and informing service when I had a pipe burst because of weather conditions.
Highly recommend!
Will provided professional and courteous service. He quickly identified the problem and offered solutions. The repairs were made in the timeline promised.
Barbosa's Team was respectful and did great quality work. We were extremely happy with their team.
Mathai Yohannan
3 months ago
Good job.
Jackie communicates well, is very knowledgeable, and works hard to ensure the people who work for him do a quality job.
Lisa Burnaugh
8 months ago
Will was professional prompt informative friendly. Wonderful job Will and Alex
Jackie was very knowledgeable, explaining the pros and cons of each thing that needed to be done, and should be done in a conversation that the novice could understand and trust.
Chad Cadenhead
3 years ago
The crew arrived, worked quick, worked clean and completed a few extra items I added while they were here without complaint. Great service!
Peggy Shipman
2 years ago
Terry is a true professional! He explained in detail my problem and his solution in a minimal of time. Great Service! Thank you!!
Lauran Weiner
3 years ago
Complicated issue with our Carrier Air Handler. They figured it out and worked with our electricians directly to get it fixed. Nice, professional and didn't leave a big mess behind.
Working with Barbosa to have an outside water leak repaired. Very timely, clear explanation of the issue and repair process.
Harrison Blum
3 years ago
Terry provided extraordinary service. Very happy with my experience with Barbosa Plumbing & Air Conditioning. Thank you!
Julie Dallalio
3 years ago
Luke was friendly, efficient and knowledgable! I was so pleased with how quickly he did what was needed as well as his follow up explanations and suggestions!
Terry is a wonderful person. Always a good day when he stops by.
I called Barbosa to investigate a water leak. They found the leak but due to insurance complications they have not yet begun repairs.
Terry was great and very pleasant and easy to talk to. He explained each step he was doing.
Lucca came out and thoroughly inspected my HVAC systems now that it’s heating season. It’s always reassuring to know that everything is up to spec!
All I asked was fixing a clogging situation.
Instead, they proposed a house remodel
(because they couldn't fix it and didn't bother to tell me upfront, so they could charge me a $85 fee for just showing up).
Jonathan with Barbosa was very professional and had good insight to our questions. Will definitely reach out again!
Shawn Anderson
2 years ago
Quote to replace garbage disposal and kitchen faucet was pricey. St Catherine’s discount was not honored.
Darlene Fluker
2 years ago
I use them for HVAC tune-ups. They are responsive and the technicians have been professional and knowledgeable.
Always friendly and prompt service.
Tammy Lambert
3 years ago
Fast , friendly ,and efficient service. Terry S. went over everything with me and made sure I understood all steps that needed to be completed . I will use this company again .
Aurelia Guerrero
a year ago
Jonathan is a great technician. He is courteous and does great work. Very pleased .
Service was awesome. Easy scheduling and responsive. Good prices
They have done a fantastic job, thrilled with their efforts! Terry did a great job as well!
Robin Carpenter
3 years ago
This family owned business was very friendly and responsive to my called and questions. I dealt with more than one person from the company, and they were all very pleasant to work with!
Al Stefanucci
2 years ago
Great job by the Barbosa team in helping unclog our drain. They were fast and efficient.
Replaced secondary emergency drain line. Terry was very professional, knowledgeable and kind.
Franciska Lawler
a year ago
The AC seems to be working much better and there are no odd odors in
the house. THANK YOU for the work you do. Franciska Lawler
Robert Bourbon
3 years ago
Jackie was on time, performed the inspection and offered solid information. I was impressed with his professionalism.
Randal Mitchell
a year ago
I’ve used Barbosa plumbing for the past eight years and never had a bad experience
I’ve used them for both AC and plumbing services. Always prompt and professional. I will continue to use them going forward.
Quick response time, Terry was very polite, diagnosed the problem within 15 minutes and fixed within 45 minutes.
Guys showed up on time. Very professional. Did a great job.
Terry installed a new toilet, did a great job & left the bathroom neat & clean.
Johnathan was informative, efficient, and professional. I'd would highly recommend using Barbosa Plumbing and A/C.
Jackie is wonderful. He was professional and did a thorough job.
Robert Davila
2 years ago
Very helpful. Found some issues with our thermostat and corrected them. Good experience.
Great service, on time and honest. These guys make you feel comfortable and walk you though the repair process .
Inspected HVAC unit per my request, cleaned coil, and we scheduled necessary repairs.
Great service group. Arrived on time. All billing explained prior to service. Very nice and knowledgable service man.
Very professional, easy to work with, and most importantly he was on time today!
Barbosa always responds quickly to anything that I need. Terry is an expert and the best!
Cindi Timmons
3 years ago
Family company offers personal service - very pleased with new AC and plumbing work.
Lucca and his crew did a great job installing our new comfort system.
Joseph Siegmund
8 months ago
Top of the line professional organization. I highly recommend them.
Jackie is great about diagnosing problems and provide excellent customer service.
Had a drain pipe crack and Terry was able to diagnose and fix the problem quickly.
Billy Crawford
3 years ago
Terry did a wonderful job servicing my AC unit.
Excellent diagnosis and prompt service!
Resolved issue quickly.
James Crippen
2 years ago
Excellent service. Explained all my options, answered all my questions, and were very professional.
Thanks William for another wonderful job. We appreciate your professional and friendly service.
Great service. A little over priced but you do get what you pay for. I would recommend.
Ann Kalchbrenner
3 years ago
Good service and on time. Very personable . We are long time customers, never had a negative experience.
Melissa Brown
3 years ago
These guys were very respectful and polite! They were done quickly and correctly!
Jackie was friendly and efficient. He explained everything as needed.
Always professional and stellar customer service. Reliable and trustworthy.
We've been doing business with this company for many years. I like the work and service they provide.
Matt Barbosa
10 years ago
Very simple and easy-to-use product. Keeps your body cool when the temps get really high out here!
Jennifer Helten
3 years ago
You have a new customer. Service was great. Price was reasonable.
Michael Falzarano
2 years ago
Jackie came out to give me an estimate, on time and friendly.
Kathryn Daniel
11 months ago
cleaned and tuned up my AC unit.
Repairman was kind and courteous and did a great job
On time and did a good job. price was very good.
Deena Harp Friesz Cobler
3 years ago
Excellent service and knowledge. Definitely will call again!
Jonathan and Anthony were prompt and easy to communicate the problem and solution. Thank you!
Technician Will always does a great job!
good young man that was helpful, thorough, and skilled, good company, good folks
Always high quality work and informative, friendly service.
great customer service from the tech!
Fast & expert service. Very professional.
Very responsive and did good work.
Rafael Barbosa
3 years ago
Terry did a great job!
Excellent service, quick. Answered questions
On time and very professional.
Sprezza Creations Inc
3 years ago
Nice, professional. The way service should be ...
Great Company, Great Service, Great People! Thanks!
John Tepper
11 months ago
Service tech was on-time & professional.
Friendly, fast, and quality service.
Jesse Contreras
a year ago
Restored thermostat settings.
Everything was wonderful!
Kathy Flanagan
3 years ago
Excellent service and very informative!
Hydrostatic testing and camera inspection
repaired broken flange on toilet
Excellent customer service!
Libby Boggess
3 years ago
Great professional service!
On time, and professional.
Susan L Boyles
2 years ago
Good
Alex and Austin provided a yearly AC checkup for me. They were very knowledgeable and courteous. They explained the issues very well. I look forward to doing more business with Barbosa. Thanks guys!
Tania Hernandez
2 years ago
(Translated by Google) The person who came to do the repairs was very kind.(Original)La persona que vino hacer las reparaciones muy amable
Stephen Thompson
2 years ago
Jerry McGreevy
2 years ago
Jetina Palacios
3 years ago
Charlotte Hodge
a year ago
Eric Zuckerman
3 years ago
Museterri Museterri
3 years ago
Wade Longcrier
2 years ago
Jasmin Cardinale
a year ago
Kevin Dougherty
11 months ago
Jonathan Phillips
3 years ago
Colleen Maxwell
2 years ago
Lou Ann Huffhines
3 years ago
Rand Blackwelder
3 years ago
Emmanuel Asuelimen (Peter)
2 years ago
Paul E. Wilson
2 years ago
Robert greenberg
2 years ago
Bibsy Ruchman
2 years ago
John Heusinkveld
a year ago
Charlotte Alexander
3 years ago
Dominick Ferraro
2 years ago
Barbara Hedrick
a year ago
Duane Blakeney
2 years ago
Shirley Maier
2 years ago
Renai Lackey
7 months ago
Andrew Andrade
2 years ago
anne-marie massey
a year ago
Michael Link
9 months ago
Rob Shattuck
8 months ago
John Crawley
9 months ago
dewayne white
2 years ago
Montie Annis
9 months ago
Greater Than Performance & Rehab
2 years ago
Carol Robinson
a year ago
Roberto L. Bosa
a year ago
Fernando Garcia
2 years ago
MaryAnne Brown
a year ago
Maurine Jackson
8 months ago
Robert Mahaffey
a year ago
Fred Grinnell
10 months ago
Barbara Hogue
4 months ago
Priscilla Shacklett
3 years ago
David Crabtree
a year ago
Michael Buehring
3 years ago
Marc Brasseaux
2 years ago
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