Best A/C System Vent Cleaning in Dallas TX

Cody is the best and we always request him when we have plumbing needs.

The first hint not to use this company is the fact they are so reluctant to give you any sort of price range. I understand that you cannot give me an exact price, but I did describe the issue so I would think a price range is fair. I mean is it going to be a couple hundred or a couple thousand?? People do not just have a couple thousand laying around, so I would need to plan if it is going to be that high. Regardless of that, I still asked them to come by (shame on me).They got to my house and looked at where the problem is. They told me that the issue was my sprinkler system and they gave me 2 choices of how it can be fixed. 1. They could cap off the system to stop the leak but I would not be able to use my sprinkler; or 2. They could dig up both sides of my sidewalk and replace the piping which would take much longer. I do not use my sprinkler system and I wanted this to be completed soon, so I chose option 1. They said if I wanted to replace the pipe at a later time I could. They spent a couple hours doing the work, only to tell me that that didn't fix the issue and the pipe is still leaking. They could come back tomorrow and fix the actually issue but I would still have to pay for what they did today. So basically out of the 2 choices they gave me, the second choice is what would have actually fixed the problem and the first choice did nothing. I find it ridiculous that they would tell me what the issue is, give me options and then tell me that they really just spent time fixing nothing but it will cost me $250.A decent company would have apologized and then offered to fix the real problem not charging me for the nonsense that was done today. I will not be using this company in the future not will I be recommending it to any homeowners I know.The companies response to my review is appreciated but misguided. There was no miscommunication. Bottom line, they gave me 2 choices on how to fix my leak; I chose the one that was supposed to be the quickest. The company did the work, charged me but the leak was not fix. I was never told they didn't know where the leak was coming from; in fact I was told they knew where the leak was coming from and then given 2 options on how to fix it. I also did not stop them from completing their work. The work I chose to be done was completed and since the issue was not fixed I did not want them to start an entirely new job for what should have been fixed in the first place. The response by the company seems to be intended to save face in front of possible customers as opposed to resolving a current, and possible future, customers issues.

In addition to faucet services also inspected tankless water heater system.

Shawn and the HM team were A+ from beginning to end. They were professional, on time, and very knowledgeable. Shawn fixed my problem and even explained the how and why so I can prevent this in the future. I recommend them to anyone needing plumbing service done.

Restored thermostat settings.

Brain did a great job. Now I have a peace of mind. He visited right away and fixed an unexpected problem on my shower set. He replaced the cartridge and now my family is back to normal life.

Alex and Jose were professional, courtious and informative. They both were super nice when I had questions. Thank you to both of you. I appreciate everything you did. Fabulous job!

Let me just say Justin H. (Service tech) did an amazing job, not only professionally but also personally as well. Having never met Justin until today, he had an amazing attitude. He was very knowledgeable (14 years in the industry) but also a wonderful man. Would I do business again, I will because of Justin! He deserves a thank you from me and his company.

We have used these guy for years. They do a great work. Very professional.

Very professional. Very trustworthy. Very efficient.

The gentleman who came to our house was very professional and thorough! When he left, all of our questions were answered and we felt confident in our decision.

Richard Ney did a well check on the hot water heater as part of our maintenance plan. He found an issue with the auto shut off system and corrected it. Very personable and knowledgeable plumber. Great job!

We had a plumbing issue we couldn’t resolve and Gary stepped up and went out of his way to get it done correctly. We really appreciated his efforts.

Scheduled a plumbing appt for Thurs. Entire day went by with no tech. Received a call late in day from dispatch asking if we could reschedule for Friday. We selected the morning window (8-noon). It’s 4:30 pm now. We have called in several times today to get updates. Really rough customer service.We just cut bait and scheduled another plumber.

These guys are the best. Quick response and extremely helpful.

Very quick service, fair prices and a great overall finished repair. Looking forward to completing the job with them. Employee was on time, which is rare! Was great to see. Very good about keeping the area clean and organized. I'll be using them again!