Best Water Main in Columbus OH

Fast, Fair, Friendly
Called them last night for a water main break repair. I had the city turn off the water. So I asked if they could come the next day. They came at 8:30am fixed the problem and didn't overcharge for the service.

Toilet was clogged, they took care of it right away. Was able to schedule through an online form and they showed up in about 2 hours. Little pricy, but I was paying a premium for quick service. Tech also recommended a tool I could get to self service in the future.

Bradley did a great job. Will request him in the future!

I called Apex for an estimate and they quoted me $9,592, more than double what I paid ($3472.10) to have my basement floor dug up and the piping system rebuilt. By getting a second estimate, I saved $6,119.00. The supervisor came by and used what I felt were scare tactics to seal the deal. However, his tactics and over pricing lost the deal. I will never use this company and would never recommend them! They lost two deals because of their over pricing and scare tactics. I received a warranty from the company I choose. I recommend that anyone that has plumbing and HVAC needs to shop around, research the average national price to save money. I DO NOT recommend Apex for any services!

I called to have someone at Roto-Rooter come look at my gas water heater because it wouldn’t stay lit.
They gave me an appointment window of 9:00am to 1:00pm. It took him until around 2:30 to arrive.
They told me that I would get a call 30 minutes before he would arrive and I did get a call at 12:30 but it was much later for the arrival. I overlook most of that because of how nice and professional the technician was when he arrived. Very happy with the work done.

Quick Response Time, Friendly Service, Reasonable Priced! I would Highly Recommend!!

Leo was exceptional and helped me through all my problems. Ars stands behind their warranty and cares about their customers. I have been a customer for over 5 years and will never return to roto rooter who overcharges and does not stand behind their work.

Horrible customer service. Called to get an estimate for a job. Joe Muetzel stopped out to my business and said he'd send me the estimate in a day or two. I've called and left messages. Never heard a thing back. It's been three weeks. If I ran my business like this, it wouldn't last long. Extremely disappointed.

Wow.. absolute crooks! They convinced my 86 year old grandma that $800.00 for one toilet remove and replace was a good price. They cannot be trusted. I am so disappointed. The toilet was about $200.00 - $300.00, so charging a little old lady $500.00 for two hours of service is RIDICULOUS.So dishonest, and untrustworthy. If you see this review, call your family and tell them to stay far away from this crooked establishment!

Mark was so professional and quick I was amazed. I will definitely recommend them and use them again

The best plumbers in the state of Ohio.

Plumbing One was able to come out rapidly to diagnose the source of my leak. When I realized that the problem was something that I could fix myself, they only charged me a nominal amount for the service call. Their expertise and clear explanation saved me hundreds of dollars (not to mention equipping me with the knowledge I needed to fix the problem). I would highly recommend them.

Was having a panic attack thinking it was the roots from a tree in my mainline and I was going to half to have a backhoe come out in my backyard for three grand. Guy came out and told me that 90% of the time this machine takes care of it and to calm down and not panic. He was right and pulled out a lot of roots from my main line and got it totally clear. then he told me what to buy at Home Depot and Lowe's once every month or two to stop the routes from growing in my line. So not only did he keep me calm but he fixed the problem and then told me how to prevent the problem from reoccurring. I have a friend from Roto router who I went to high school with who was going to charge me $375 for the Exact same thing that this company did for $205 exactly. It kind of upset me when I found out rotor router gets paid off of commission and that I wasn't getting a deal from them but my so-called friend was making a couple hundred off of me. These guys were complete strangers and did me better than people I have known my whole life. I have an older house and I'm sure problems will reoccur especially with cast iron pipes but I am a Benjamin Franklin Plumbing customer for life or at least as long as they are around nothing short of amazing.

Excellent service! Ollie and his partner Micheal made sure my drain was cleared and also made sure that my carpet in the basement was kept clean. Never seen wheel bootie covers before. Would highly recommend them!

They did a fantastic job! Repeat customer!

Absolutely the only plumber I would ever use again!

My gas was shut off due to a code violation I called to have them come out to fix the problem they were able to do it the very next day bright and early and the price was nowhere near any of their competitors for any Plumbing issues I will definitely use them again

Excellent place to deal with..very happy with there work.