Best Water Heater Repair in Columbus OH

They are amazing. We just moved into our house and we haven't been able to use our washer for 2 weeks due to a problem with the drain. They fixed it and now I can finally do our laundry! I will definitely call them if we have any other issues.

Affordable and effective

Very responsive and responded to my request within 30 minutes of asking for help. Immediately repaired a leaky pipe for me and explained everything they were doing. They answered all questions. The prices were reasonable as well.

Very professional and thorough. Arrived on time and had the furnace running in record time.

Never returned my call

I’ve used this company for four jobs in a short period of time on our new house and they’ve been responsible, neat, and consistently show great workmanship. Their install crew was just here for a sewer line replacement and explained all the steps and left it looking very nice. I highly recommend.

The technician was knowledgeable and fixed the problem easily. Our house has an older drainage system but the tech took a minute to follow the sound and complete the task to my satisfaction.

Shane did a great job with an emergency repair we needed for a move. He was polite and efficient. We appreciated his promptness and energy.

Don't waste your time scheduling an appointment, they want show up on time or will call at 9:35 p.m. saying they are on the way for a for 4p.m. appointment. Promise to put you on the next morning first appointment and want call or show up ! ! Very unprofessional and don't value customers time and and reviews of their services.

I work for a commercial facility in Columbus oh and I use Muetzel for all my HVAC and Plumbing. Have to say I give the company 5 stars because they treat my company as a priority and will always arrive early or right on time. Nick is one of the best techs there so if you use them. Ask for Nick.

Lisa was great at taking my calls and hearing what the issues were and following up. Aaron came out and worked on the issues and did a great job. He was friendly, thorough, did a nice job explaining what he was doing and also made future recommendations. He thought outside the box on how to problem solve the 2nd issue and provided estimates on the options. He ultimately was able to help solve the issue without needing to go to plan B. I appreciated him letting me know what the options and estimates were even though we didn't end up needing it. Great customer service from start to finish!

Our home warranty company contracted The Service People to fix our water heater. Tony came out and diagnosed that a burner assembly wasn't working, which was causing the heater not to heat. He went on vacation, and we spent a godawful four weeks waiting, contacting The Service People, being told the part wasn't there but would be by X day, waiting, contacting them, being told the part had been delayed or not shipped or no it would be there another day, waiting, rinse, repeat. Over the course of contacting them eight times, I was told seven separate dates that the part would *absolutely* be in, and three different and clashing excuses as to why it hadn't arrived (one was that the manufacturer sent the wrong part, so it had to be returned; another was that the original *correct* part had been sent to the wrong location; and the third was that the manufacturer had never run their credit card so had never shipped the part in the first place). I still have no idea what happened to the part. We would have gone to another company after the first week and a half if our warranty company had allowed it. The only bright spot in this story is that as soon as Tony got back from vacation, he worked with our warranty company to get us an entirely new water heater instead because--you guessed it-- they still didn't have the part. So, after a month of no hot water and a cumulative week's worth of lunch breaks wasted trying to figure out why, we finally can shower in comfort again. I would not recommend working with this company. I would recommend Tony as a contractor, but hire him on the side, not through The Service People.

Chris was timely, reliable, trustworthy, and fairly priced. He went above and beyond the call of duty. Would definitely hire again and recommend to a friend. Thanks Chris!

They where professional and honest Justin is a master at his trade

The guys at Sterling's Plumbing are the best to be had. Sometimes they don't show up exactly when they say they will, but scheduling is difficult because they don't know how much trouble they will run into, but overall, they arrive when they say they will and their work, which is the important part is always A+

Accurate Plumbing did a good job removing old fixtures before bathtub refinish and installing new after it was done. I appreciated Mike's timely responses to me via e-mail. And Jim was very prompt for scheduled appointments and did a good work!

Very professional! Quick! Came out at 3am and fixed the problem in about 25 minutes!!! Love love love them!!!

Hot water tank was leaking so I called Benjamin Franklin requesting someone to come out and fix it. They sent a guy out on Wednesday april 27th and his name was Kelly. You don't want Kelly. I was at work when he came and it was just my mother and grandma home, my mother told him about seeing some water spurting out from the back from a pipe. He paid no attention to her and said we needed a whole new hot water tank, and quoted $1300 for the tank and installation. When I got home I called Mr Rooter to come out and look at it and they found the leak and fixed it right there same day. This company is a joke and trying to take advantage of old people who dont know better.

Hesson Plumbing did a great job for me to stop a leak that was costing us hundreds of dollars each month. They are professional, honest and on-time! I'm very happy with the jobs they have done for me and highly recommend Hesson!