Best Toilets in Columbus OH

Great plumbing business for all commercial, residential, and repair plumbing needs

I used them on a Saturday night. I had to turn water off to whole house to stop leak, but they kept me informed of where the tech was before hand and the technician was very professional and moved quickly when he was here. It seemed expensive, but worth it for a job done right and on such short notice.I should note I called several other local businesses first, in the afternoon, and even places that advertised being open 24/7 couldn't see me until Sunday morning or even Monday.

Super helpful, great price, really friendly employees!

Trevor was very professional, polite and friendly. He explained what he was going to do and why. Allowed me to ask questions and answered them so that I understood his reasoning. The response time with Roto-Rooter was also quick and appreciated. I will definitely call them again if I have plumbing issues. I highly recommend them to anyone who needs plumbing services.

Terrible experience. Booked services to have a bathtub clog cleared and to put the tub hardware back on (i.e. the drain cover). The techs that showed up were told it was an issue in the kitchen, not the bathroom. They spent 15 minutes on the tub but did not put any of the hardware back on because they were not told that was needed and didn't have the tools and it wasn't included in the price despite the fact they would have had to remove the hardware to unclog the tub if I hadn't already done it prior to their arrival. I was finally able to find the time to put it back together and used the shower for the first time and it is now leaking into the floor below, which never happened prior to service, so I'm unclear if they caused more damage until I can pay to have another company provide an assessment and estimate for replacement.

Our water heater sprung a leak on Tuesday, and Mr. Rooter was here around an hour after I called to request service. The dispatcher sent an email informing us that our technician would be Torrey, and even included a photograph, something I found very reassuring and thoughtful. Torrey was absolutely outstanding- very polite, very careful about our home/not making messes, and happy to answer all of our questions. The quote he provided was so reasonable that I didn't feel any need to get other bids, and our new water heater was completely installed and everything was tidied up by lunchtime on Wednesday! Before he left, Torrey took the time to review the work he performed and the warranty, and to answer my questions about maintenance. It's only been a few days but the new water heater is working splendidly, far better than our old one had been since we bought our house.I'm no expert on plumbing, but I know how I like to be treated. I am very grateful for how Torrey and Mr. Rooter treated my home and family- he was even great with our dogs!- and if we need further service they'd absolutely be our first call. Five grateful stars!

Repaired and replaced parts under sink

We had an excellent experience with A Sterling Plumbing! We had a leaking kitchen faucet that ended up creating a big mess when the water turn-offs failed, and Louis was at our house within 3 hours to remedy the issue. We ended up having to purchase a new faucet, but within a few days Louis was back to install. He was even nice enough to take care of an additional problem we discovered (clogged bathroom sink) in the same visit! We will definitely use them again in the future when plumbing issues pop up.

I am beyond pleased with the service I received from Jesse of Plumbing One. I had a leaky custom faucet, which I didn't realize was custom, and had a frustrating time trying to buy a replacement. Jesse told me EXACTLY what I needed and was patient with me during this process--and wasted service call. Not only do I have a nice, new faucet, he told me what to buy when I thought I needed to replace 3 bathroom faucets due to the mineral build-up from the water where I live (Blacklick, Oh). All I needed to stop the water from spraying all over were faucet aerator inserts. He could have easily had me buy faucets I didn't need. He also identified a knocking sound in my water pipes, which I have had tested by my Township, at Jesse's suggestion. I need a water pressure reducing valve which I have learned, due to change in the water system prior to our moving here, is covered by the Township. I would have NEVER known where to begin with a situation such as this; let alone determine what it was causing it. I'll be calling Plumbing One and requesting for Jesse AGAIN. Great customer service and they don't try to rip you off! It's nice to know there are still businesses like this!

I highly recommend this company. They came out on a Saturday evening and removed a root that was clogging our sewage system. They were fast, professional and courteous and Very reasonable on their fee. We will definitely use them in the future should the need arise!

This company is great! My business has been using them for a while now. We had used other plumbing companies to fix the smell in our bathrooms and no one knew how to fix it. Montana and some of his crew came to our business, said what was wrong immediately and fixed the issue. He is so nice, and professional. Along with the rest of the staff we have used through custom care. We were very pleased with Montana. Thank you very much.

Gary was prompt, polite, and friendly. He answered any and all questions. He also disconnected and reconnected a gas line and moved a stove so new flooring could be installed. Does excellent work.

Very much appreciate Harley as he tuned right in to the work at hand. In his 30 minute stay, he not only assured my roof drain was flowing nicely to the street, but made sure that I knew how to unclog and test my future drain issues.

Great people to work with!

My licensed professional, was awesome. The work completed was perfect, and completed quickly. I will use them again.

Mike was extremely kind, knowledgeable, prompt, and helpful. Would definitely use Gunther Plumbing again!

Awesome customer service. Friendly technician. He couldn't fix the problem (because it was larger than the capability of his equipment), but was honest , didn't charge us and referred us to the company that could help us . This is the way you get repeat business!!

Did a great job