Best Plumbing System in Columbus OH

Plumber was friendly and efficient

I want to say the first two experiences I had with them were excellent. The came in and diagnosed the problem correctly and gave a fair price. This last visit was ridiculous. We called, the person showed up, and diagnosed a repair that wasn't needed. I told him what needed to be done, then he gave me an estimate for the job. So far the work he did is holding, however when he was done, doubled the estimate price. Completely ridiculous. I called to talk with the general manager and left a voicemail. No response. I would advise to read all the reviews before making a decision.

WOW what a BAD experience!!!!I have a water heater problem so I called this company on 6/22/2018. they said the service called would cost $60.00. when the technician came to my home he said to diagnose the problem it will cost $98.00. He told me the vacuum switch is bad and there are no parts available in town. He found the correct switch out of town and it would cost me $1100 for him to go get it. I asked can I go and get it and he said no because they will only sell it to the plumbers. So I ordered the parts overnight from amazon and it cost me $50.00. I installed the switch myself and the water heater still wont work. so I called the company again and the same technician came to my home. I told him that I install the switch still water heater is not working. He said it will cost we $98.00 again to diagnose. I told them I already paid you once ,why you charging me again, he said he don't work for free. He walked away without reason.Next day I called another company and they fixed the issue for only $50.00I call The Water Works management 3 time and try to convince to get refund $98.00. They refused to refund money so I decided to express my experience on line.This company has a big name but they are lack professionalism and honesty. Just money motivated.They will take money without service.

Fritz Baumann answered my call for help with a basement leak, arrived at my home quickly and investigated the problem thoroughly. I appreciate the service that their plumber Shaun and the company gave me.

Chris was very knowledgeable. He just explained options for the replacement no pressure to try to get me to buy the most expensive option. Quick service. Would use them again and ask for Chris.

Aaron 5536 was awesome. He did the job that there other guys couldn't!! Thanks

I use DrainMaster almost on a daily basis. They are always very responsive and get my issues taken care of quickly for my tenants. Highly recommend you try them. Charlie, Liz and Michelle are top notch!!

Provided me an estimate on my plumbing issues

Great family owned company!

We have used Mr. Rooter exclusively for many years. They are trustworthy and timely when it comes to appointments. We especially like working with Jamie. He is so kind, friendly, and very professional. We will always request Jamie...he is great!

Highly recommend Matt at The Service People. He was very professional, knowledgeable, patient and kind.

I had the privilege of getting Matt assigned to my service request through my Home Shield home warranty. Matt came to fix a shotty repair (shower and toilet leak) done by the previous repairman assigned to me by Home Shield.

It's evident that Matt does the job the right way, not the fastest or easiest way. He is also nice enough to explain things.

I'm confident in the work done on my home by Matt and it's such a relief!

Returned my call same day and got water heater back working within 24 hours of my call. Covid precautions were taken and guy was friendly and polite. Will definitely reuse them!

Showed up within 3 hours to fix a water heater tank that was draining on my floor. quick and professional service

Thank you A-Sterling Plumbing. I’ve never had a pipe burst on me and I was really unsure of what to expect. I appreciate how thoroughly you explained everything to me and walked me through everything you were doing. Also, thank you for the follow-up phone call the next day. That shows me you really do care. There’s no doubt that if I have a plumbing issue in the future, I’ll be reaching out to you! (I hope I don’t but I’m sure it’ll happen eventually!). Thanks again!

I cannot say enough positive things about Mike Young with this company! He is so wonderful and was fantastic! He was the nicest, most professional plumber EVER! He even recommended me change things with my current washer and dryer that I didn’t even think about! He fixed my water heater, moved it and plumbed another item for me! was in and out in less than a day! Love this company! Very economical as well! He even removed old appliances for us and the left the place better than ever!!

Very professional! Quick! Came out at 3am and fixed the problem in about 25 minutes!!! Love love love them!!!

Fast and fair. Called them this morning to unclog our disposer. They were here within two hours and fixed the problem quickly. Only charged us for an express service call even though he had to take apart the plumbing under the sink to fix it. Very fair!!

Came early, assessed the issue and fixed within 30 minutes. Great value, Jeremy and Chuck were super professional and friendly. Highly recommend.

I will use this company for all my home needs! Austin and Dustin were my husband and I’s life savers this week! They kept me up to date on everything and made sure to fix it as quick as they can. I 10/10 recommended!