Best Plumbing Repair in Columbus OH

Their rates are fair and they are good at what they do.

He was early, nice and the price was reasonable.

The plumber was ok, although didn't wear booties or any sanitation, had to wash carpet after he left, and he missed what another plumber saw in one second later as to what was leaking under the sink. Dealing with dispatch to finally get a plumber was a nightmare. I took two days off work to finally have one show up, you call into a 1-800 number that transfers you all over and ultimately tells you the dispatcher is on the phone. They advertise 24/7 plumbing but wouldn’t have anyone come out after 4 when they missed their own 12-4 window. I asked about this 24/7 service and they said when they are overbooked they don’t send someone - they should not advertise services they can’t deliver. Prices are over inflated as well as someone else said on here - charging $459 labor for an hour work on a 197.00 garbage disposal is way too expensive for a simple remove and install. Their labor costs are robbery.

This was wonderful. Basement was Slightly wet from old pump not working. Very professional and quick.

They did a great job. They were professional, fast and on time.
They were willing to let us use our own part as our water heater was under warranty. I prefer supporting small businesses and I will definitely use them in the future!

This company is very professional and always have very good plumbers. I have used them since last year, very happy with my choice. Keenan was very efficient and professional.

The tech quoted several thousand dollars to complete what he described as a 3 hour job. After pushing back he said that he could discount the work by 700 dollars. This team will try to rob you blind if you allow them. Do not recomend using their services.

The guy showed up looked at my toilet then went down stairs and checked the drain. Told it would cost $125. Then unclog the toilet and we talked for a bit then he left. He made sure not to make a mess and told me how to fix my problem so I don't run in to the same issue in the future

I had a bad experience. Pease read.I called an online number and was directed through their dispatch to a technician who scheduled an appointment to unclog the mainline pipe in my house. The technician on the phone said that there was no cost for the technician to diagnose the problem and would give me a detailed estimate before starting the work. I asked if there was set pricing for clearing the mainline pipe. He said that they don't have set pricing and that the technician would give an estimate on site. I received a call back from dispatch a few minutes later to inform me that there would be a $70 charge for travel since they were coming out from Columbus to Newark. I said that was ok. The technician arrived looked at the drain where there had been a backup for two minutes and quoted me $485 to clear the drain. He showed me his tablet that showed structured pricing and explained that it cost $150 more to have the work done over the weekend. He also quoted $250 to clear the mainline if the cleanout was outside. He said I could use a coupon on their website. The coupon on the website is $89.It was a real bait and switch maneuver with the company hoping I was desperate enough to pay twice as much as a local plumber would charge. I paid the $70 travel fee and sent the plumber on his way. I will use a local plumber who works for himself and depends on a good reputation rather than ARS who sends jobs to whoever will pick up a phone and can drive a van.UPDATE: ARS reached out to me and apologized for my experience. They promptly refunded the $70 travel fee. They said that they don't have weekend pricing and that the first person I talked to was wrong about their pricing. I'm very displeased with the plumber who came to my house because what he told me is different from what the company told me. I am pleased that my complaint was addressed with professionalism.

Alden was super professional, very knowledgable, and did a great job. Muetzel was easy to contact, and sent the repairman right away. Service was friendly and would 100% use again if needed.

The tech Brandon was super friendly and helpful. Came and removed an old water softener at my parents house. Worked quickly and did a great job!

Matt is pleasant to work with and stands behind his work. He installed a new shower faucet in our bathroom and replaced the drain pipe. We had issues with the faucet knob a couple of months later and Matt swung by between jobs and fixed it for us right away. Great Service!

called numerous times. NEVER returned phone call.

I would definitely recommend family and friends to use these services, worker was very polite, and more then helpful came almost immediately to access the situation and had it taken care off faster then I could make it to the bank and back!!! Thank you guys for all you help, great customer service !!!

We had an excellent experience with A Sterling Plumbing! We had a leaking kitchen faucet that ended up creating a big mess when the water turn-offs failed, and Louis was at our house within 3 hours to remedy the issue. We ended up having to purchase a new faucet, but within a few days Louis was back to install. He was even nice enough to take care of an additional problem we discovered (clogged bathroom sink) in the same visit! We will definitely use them again in the future when plumbing issues pop up.

Our water heater pilot light went out and wouldn't relight. We had an appointment with another company and they didn't show - Accurate Plumbing was booked but they squeezed us in AND showed up in the promised time frame. So so happy to have a hot water after a few days without!

Service was good. Price was high but what plumber isn't?

Will hire again! Really great customer service experience. I hired Ben Franklin to rough in two half baths in my duplex and they did great work. They worked around my scheduled and let me know exactly what they were doing each step of the way. Cleaned up afterwards as well.

EXCELLENT SERVICE! We had an emergency need to get a drain line cleared at our offices. We called a very well know company in town, the tech came out and gave us a quote of $990.00 because he had to have a supervisor come out and use a camera to inspect the drain, what a scam! We said thanks but no thanks. We called CPR and they had two techs out within 4 hours of us calling. The guys were pros, they went right to work and with 15 minutes the drain was clear. They gave a full explanation of how they opened the line and were on their way. Best thin thing is that the cost was 70% less than the person who runs ads on TV all day. Thank you CPR for being fair to customers and getting the job done!