Best New Construction Home in Colorado Springs CO

Western Peak came and repaired our garbage disposal. Marvin was excellent and went above and beyond to inform us on the plumbing aspects of our home as we have recently moved. I highly appreciate their customer service and attention to detail!

Professional, on time, and expert service.

Had to replace two water heaters pretty quickly. Olympic City was fast and very competitive on their pricing…. Only took a few hours to install and clean up and they were very professional. Very happy with the work, highly recommend!

Last month we had a technician from Olson come and diagnose why our a/c unit was not working. We contacted this company after having some other jobs completed by Olson at our new home.
After diagnosing the issue, the tech explained the problem. At some point prior to us purchasing this home, the switch was removed from the disconnect so there was no power running to the unit.
I asked him for a quote to fix this. He told me that it is NOT a possibility to replace that piece (which I learned later on is false). He told me the entire A/C disconnect unit needed replacing so I requested a quote for this. He said the part would be $100, plus labor to complete this job. He had to leave to go pick up the part as he did not have one on hand. Almost 2 hours later(on the clock the entire time), he returned and replaced the unit.
Upon receiving the invoice I was shocked to see that the part actually cost $325 dollars. At NO point was I made aware of this until I saw it in the bill. At NO point did the tech contact me to authorize this extreme difference in price from what he quoted me. Add on another 300 and change for labor, and the total owing was almost $650.00.
As frustrating and disappointing as this was to be completely fleeced and disregarded by this company, I later learned that I could have purchased this EXACT same disconnect for UNDER 40 DOLLARS myself. That’s quite a markup. I also learned that I could have in fact found a replacement piece for the disconnect without ever having to get a brand new unit.
After reaching out to the service manager and explaining my situation he was so concerned about my complaint that as compensation he offered me the wonderful and amazing $129 dollar deal to clean my AC unit. (Another attempt to drain more of our hard earned money from our bank account) Really? Completely disappointing customer service. I refused as there are many competitors charging $79 for the same service so why would I pay that? Eventually he said he would send someone out to do it at no charge, since he didn’t want to lose us as loyal customers.
The gentleman who eventually came out and did the cleaning was excellent and also could not believe this whole situation.

We can’t afford to be loyal customers to a company that does not care about quality of service and honesty. There was zero transparency or communication.

I had a serious water leak from behind the wall in one of my bathrooms and family was on there way from out of state.Rick was called and found the leak and had it fixed within an hour.Fast,kind, and courteous service! Will call again!

Andrew Coleman from delta mechanical came to install my water heater he did his job professionally and it was a joy to have him in my house if i ever need anything i would love to request him everytime ive never had such a easy well informed installation like the one Andrew provided

Hired in October 2016 to replace pilot starter on water heater. Saturday, 22 Apr, water pilot went out and would not restart. Called tech on duty and also filled out work request on line. Would not listen to fact that city utilities had already been there, insisted that I go thru restarting procedures. After assuring him that pilot would not lit, was more interested in telling me the price of service call. Agreed to wait until Monday for service. Called Monday, was informed one technician was out on an emergency and repairs could not be made til 0800 Wed, 26 Apr.
Would not budge, not try to fit into schedule, or make any concessions. To expect a customer to go 96 hours without hot water is unreasonable.

Andrew and Nathan installed our AC and were professional and worked hard and they were very pleasant. An inside door was accidentally scratched and they discounted the installation fee to cover the paint no problem. They answered all our questions and cleaned up. It is nice to have a go-to business for our heating and cooling needs. Thank you!

Mr. Ricado arrived, found the issue, and fixed it in a timely manner while maintaining his professionalism.

He is very responsive ,takes responsibility and accountability of work.

Thank you so much! You got my toilet replaced and working great the day before Thanksgiving. Thank you for coming out so quick and being so professional. I'll definitely recommend Alphalete.

Rob was amazing and very courteous from the second he stepped into my house. They will def be the first ones I call from now on with any plumbing or HVAC services that I need.

Very professional from initial phone call to completion of job. I spoke with Angela, who was very helpful and she was able to get us fast service! I felt very comfortable with Kevin and his assistant in our conversations. I sure appreciate you coming out and giving me your honest opinion and that's what sold me. Kevin was solid and straight forward and worked fast and diligent. Good to know there are still honest people and companies out there that you can trust from your initial consultation through the completion of the whole services rendered! If you're looking for an honest, hardworking, professional plumber, you should look no further than Comfort By Design! I will definitely be recommending you to others!

If I could give less that one star I would. Said they would be out next day. No show and never even returned phone call. Also said working on cast iron would be difficult. Really???

Today was my first experience with FlowRight. Eric and Damian came out (separately) from the Pueblo office to my home to replace my Evaporative Cooler pump and fix leaks I had in my sprinkler heads. Both were very professional and answered all the questions I had; showing off their expertise. I was very pleased with their demeanor and work ethic. I would use FlowRIght again, especially if I get Eric and Damian again!

Miguel was my technician and he was wonderful. Very knowledgeable, efficient and a pleasure to work with. Staff in the office was also wonderful and worked with me with all my questions before scheduling an appointment. Highly recommend.

I called last year to get some electrical work done on my house and was called at the end of the 2 hour window saying that they had an emergency and had to send my technician there. I understand emergencies but they couldn't even put me on later that day. They 'made' it up to me by not charging me a trip charge for when they were able to come back. I vowed to not use again. Fast forward to this month, and I received in the mail a letter stating that I had a rebate of $43 that would expire in April, so I decided to try again. I made my appointment 9 days in advance as I was off of work. I get a call 45 minutes before the end of my window saying that they had an emergency and had to send my technician there. Once again, not able to reschedule me until next week. I will NEVER attempt to use this company again, unless I have an emergency and then they'll come out.

Had them out to fix an old clothes washer connection. Super quick and great job

Had a great experience from start to finish. Already recommended some friends and neighbors.