Best HVAC System in Colorado Springs CO

My furnace stopped working and would not produce any heat. I called Affordable Plumbing and Heating the same day and they got me scheduled for a repair appointment (same day) at the most convenient time for me. When my technician Andreas arrived he quickly diagnosed the problem as a bad furnace motor and explained to me what he would have to do to repair the problem and gave me a fair and reasonable estimate. He was very helpful and professional and completed all the repairs in a timely manner. In addition, he advised me on how to keep my system running more efficiently in the future and recommended a maintenance plan and air duct cleaning service which I intend to purchase in the very near future. He did an absolutely great job repairing my system and I will be recommending the services of this company to all my friends and family!

Chad came to house and he was very helpful and explained stuff so I could understand. We will be using Leo's again when we move into our new house thanks for all your help . Office was very kind and got us in on the day I called thanks you all greatly appreciated.

If you get the chance to work with Nathan you are in good hands! One of the most professional, friendly, knowledgeable guys out there. My anxiety was skyrocketed when my furnace went out but after the 1st hi, I was at total ease! Don't be afraid to learn from Nathan. He has tons of fun knowledge to share. Best thing is that that he talks with you and not at you. Best service guy out there!

Awesome experience! Showed up on time, did great, fast work and then gave a reasonable price. Would absolutely use again.

Great customer service, were able to work within my budget and fix a broken drain and a water leak Angel did great work , easy to talk to and answered any questions. I would definitely request angel for any future needs.

Outstanding. We have had HVAC Solutions come to our business to assist us with our HVAC units. 2 of the Units are 41 years old! They diagnosed the problems (one of which is old units), supplied us with alternatives and assisted us. I am not one to speak about pricing. To some cheap is what they want and then will complain about receiving bad results. I believe in value and that is what I have received from the tech's who came to our facility. With 3 units that went out all at the same time, they were expediate, kind, and knowledgeable about how to fix the problem at professional rates. We appreciate them and will utilize them again.

Great coffee

We trust Tim with our rental for plumbing and heating at all times. TIm is very knowledgeable and works detailed. He's always on time and takes the time to explain details and instruct our tenants with all questions at hand. We would like for the office girls to respond better and in a more timely manner. Living several states away doesn't make it easy but with Oak View and especially Tim for plumbing AND heating we feel comfortable and safe.

Added 12/04/2020 >>> Oak View Mechanical was serving our rental via a manager before we took over the managing part ourselves. That said - we talked to other companies in the area but found OVM one of the least 'want to sell you the most expensive equipment' company and are very impressed with Tim's work and experience. The new office team understood our wish of timely response due to the fact we are far away from the location and the icing on the cake >>> CHRISTMAS COOKIES --- THANK you so much - we love them and the extra mile OVM goes to see their customers happy. MERRY CHRISTMAS to all of OVM's team - hope to be able to visit Colorado Springs in 2021 again. Thank you !!!

First off I hate people in my house, if I can fix something myself I will...

Matthew Bullock is one of the most professional guys I have ever had the privilege of dealing with. His attention to detail as well as his positive professionalism was amazing. He made me and my wife very comfortable as well as kept giving us updates along the way of the repair. He got the job done in a timely manner and triple checked his work. Great employee you have here and I will be recommending you guys especially Matt.

Outstanding installation, both installers worked well as team. The job was done in a very efficient manner. We are very happy we choose Parkey’s for our new furnace!

Gabe was great. I was out of town for work and he took care of the water heater. Total professional .

Best plumbing service and heat. So thankful for you all.

They gave us very good service and we are very happy with our new AC!

Ralph and Robert were very courteous and professional. They did great work and explained everything they were going to do.Great, fast, professional. Would recommend them again.

Don't advertise there address

Worked here for 1 year. I quit due to better opportunities. Its been 1 month and 2 weeks and still haven't received my last check.

Another update: Leaving all my reviews to show the trail, but eventually they did fix my water heater. The guy they sent was very kind and pleasant. I am grateful that it was fixed even though I had a migraine in the process. I would still call them again as the on-call guy did fix it and was a nice person.

I had my water heater fixed 8/30/21, and it already stopped working. Trying to call them about this is impossible. They do not answer the phone if they know someone with a problem needs them. They also sent me a bill that should have gone to my landlord when he disputed their charges to his credit card, and they included his credit card information. Seriously, they gave me access to my landlords credit card. They did not even look at the name on the credit card that had reversed the charges. Now I have to have them back for repair work, and I am very nervous about having them in my apartment again. The last guy was very rude to me and acted like I was inconveniencing him instead of paying him to do a job. So unprofessional!!!

Oh how I wished I would have read/taken these reviews into account before getting solar installation done by Bestway Mechanical! Please take heed of this info and our (and it sounds like multiple other people's) experience if you are thinking about using Bestway Mechanical.

We got SunPower panels installed, and SunPower pointed us towards Bestway Mechanical. SunPower needs to reconsider who they have do installs in the area as the entire process from start to finish was an absolute nightmare!

We started the process early in the year 2020, so there were some delays from that. However, it took us until September (with the process starting in February) to get our solar panels installed. Like some of the other reviews said, Bestway Mechanical did the initial quote, then it was like pulling teeth to get a hold of them after that (unless they were trying to get paid, in which case they were very eager to respond).

Our experience was terrible from the start. The quote and order for work meetings went well, and we were quoted a 3-4 week estimate of when our solar would be up and running - and made the huge mistake of paying them a 25% down payment. Then COVID lockdowns happened, and we heard absolute silence from Bestway Mechanical. For months. We seriously thought the company was a straight up scam for parts of the 7 months it took to get a small solar install done. I finally started emailing and calling every Bestway Mechanical contact we had been given. Loooooooooong story short, after pressuring Bestway Mechanical to do the work by directly calling and getting SunPower involved in the conflict (SunPower was extremely embarrassed and apologetic and said that the things we'd put up with Bestway Mechanical should have never ever happened), Bestway Mechanical finally subcontracted everything out and got it finished. Except that it was done with mistakes. For example, they (or their subcontractor) swapped around our breakers in the breaker box - then forgot to label any of the breakers. After they failed inspection, the electrician literally opened the door to our home and walked in without asking - in the middle of COVID lockdowns - to see if we had any mailing envelope labels that he could scribble lables on in our breaker box.

Bestway Mechanical also said that we would receive our rebate check from Colorado Springs Utilities within two months of completion. We're well past that, so I am left back at square one reaching out and hoping they respond to me. Oh, and they took so so long doing the install that during that time period (Feb - Sept 2020) Colorado Springs Utilities changed the amount that it rebates, so I lost money there as well.

All of the above long review (it was worth writing - it was truly the worst and longest customer experience disaster I'd ever experienced) hopefully gives some context and awareness for anyone thinking about getting solar through Bestway Mechanical.