Best Your Plumbing Services in Cleveland OH

Had H. Jack’s do 3 separate jobs in the past 2 months, 2 planned and one unplanned.

The 2 planned jobs involved replacing my kitchen sink’s water outtakes, water heater, and a couple of old shut off valves that were corroded and not working properly.

The servicemen that showed up for the jobs - Ben V. and an assistant whose name is not on the contract for the sink and water tank; and Bill S and Shawn for the valve replacement - were very thorough in their initial inspections and up front in their opinions about how to do the job right. I have had no problems with anything they worked on to date, and their handiwork was exceptional. They left everything as they found it and made little to no mess at all.

The unplanned job was due to a backup of my water outtake that spilled ever so slightly into my basement. I called on the Sunday before Labor Day and within 2 hours had a rep named Bill B at my door. Like with the planned jobs, Bill was up front in providing me options for how to fix the issue; and upon choosing how to handle the problem got in contact with another local rep named Brian who showed up with the tools needed to complete the job that day. As part of the job, 2 days later a rep named Ben showed up with a camera and was able to show me where the trouble spots were and gave me great advice for how to manage the issue until I was ready to get a full replacement done.

I will be calling H. Jack’s when the time comes for that job.

This company is awsome they came by replaced a hot water tank with a great price and awsome customer service

Was going to try this place for the first time since they had decent reviews and their website stated outstanding customer service 24/7.
Called on Saturday and no one can come until Tuesday? Not the 24/7 then.

Very thorough with upfront pricing...Edward explained everything to me in order for me to understand what needed to be done. He also gave me several options at different price points to help me stay within my budget. Overall a great experience, I will be using them again in the future.

John was great. He helped me to fix an issue the same day within an hour- he walked me right through it. I would highly recommend him to anyone and everyone! Thank you John for being so fantastic!

Very happy with the service. Mike was on time, courteous, professional, thorough, and completed the service in a timely manner. As mentioned, happy with the service and feel comfortable recommending North Ohio Sewer & Drain Company.

Excellent customer service! Very knowledgeable! Resonable priced and insured/bonded. Fixed my drains, and also put in water heater for me in 1 day! Thank you, Bravo Plumbing!

Andrew was very helpful. He answered all my questions and did a great job. I will always use The Plumbing Source. I have only had positive experiences using there services. I highly recommend The Plumbing Source.

Extremely happy with all the work Invisible Excavation did for me. They performed the entire scope of work in a timely manner and did an outstanding job. They were able to diagnose and solve a problem that many others overlooked. I highly recommend Invisible Excavation - timely, professional, and economical, everything you want in a contractor/company.

Prompt and reliable service.

The Service Tech Tim was very professional and caring. He was a delight to have in our home and did a great job cleaning up when the job was complete. I would recommend him to anyone who needs their service.

Service could not be any worse than this! Company sent out to repair valve and instal new washing machine from Home Depot. Guys were helpful to instal hose needed for drain to sink going into sum pump. On testing, I noticed leak, and thought was fixed. Told to run test wash when they left. Later I discovered the hose was hooked up to wall not sink, so drained onto floor.I had to hire a plumber who additionally stated valves replaced too long and now needed copper pipe to be secure and make up to code. Additionally, for code, brackets need to be placed every 3 feet. This could have wrecked my home if came off the wall. In addition, they broke my hose by clamping it too tight, had to replace that also! Overcharged my card. Waiting 3 days to hear back from company, received phone call from less than friendly employee and can’t even get problem addressed! Had to hire someone to address flood, and repair everything stated above just so I can use my new washing machine! Will update if owner can call back and rectify this.

So diligent and attentive to diagnosing and fixing our multiple plumbing issues! This is what a plumber should be!

Fast and efficient.....

great experience!! Would recommend for future jobs. Very friendly and Fast!!!

They did well

Issue wasn't found. I was beat out of $175. Didn't accept my coupon either..Horrible experience and a hole was cut in my wall and they still never found the reason I was having drain flies. I was told that I had blockage in my sanitation pipe outside which was an $11,000 fix and was told that was only way to remove drain flies which was incorrect. No camera nor test were ran to determine that. I'm so upsetAlso, beware any blockage or outside sewer issue is an city issue that they will come address for FREE. Don't get cheated or beat out of money like I did and still have your initial issue. Good luck..