Description
WyattWorks: The original Son of a Plumber
Family owned and operated since 1980, WyattWorks Cleveland has been the team Cleveland residents know they can trust, we care about the same things you do and would never recommend a service unless we would advise it for our families. Choosing WyattWorks Cleveland means choosing unbeatable plumbing services and reliability. Our technicians take pride in their work and it shows! We've received the Angie's List Super Service Award 7 Years in a Row and have an A+ rating with the BBB. Enjoy peace of mind knowing your plumbing and home is in safe hands. We're easy to reach and quick to respond so you don't have to go long without the convenience of your plumbing systems. Book online today!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Any Plumbing Service, Basement Services, Bathroom Plumbing, Bathroom Remodeling, Bathroom Services, Broken Sewer Lines, Burst Pipe Repair, Clogged Toilets, Drain And Sewer, Drain Cleaning Services, Drainage Cleaning, Drainage Cleaning Services, Emergency Services, Excavation Services, Faucet Replacement, Gas Leak, Gas Leaks, Gas Line Repairs, Gas Line Services, Heating & Air Conditioning Repairs, Kitchen Services, Kitchen Sink, Leak Detection, Line Repairs, Main Water Line, Maintenance Water Heaters, Malfunctioning Water Heater, Other Plumbing, Our Plumbing Services, Pipe Installation Services, Plumbing & Drain Cleaning, Plumbing Issues, Plumbing Problem, Plumbing Problems, Plumbing Systems, Repair And Maintenance, Replace Garbage Disposal, Residential Plumbing Services, Roto Rooter, Sewer Line, Sewer Line Backups, Sewer Pipe Repair, Sewer Repair And Installation, Sewer Water, Showers And Bathtubs, Slow Drain, Sump Pump Installation, Superior Plumbing, Tankless Water Heater, Tankless Water Heater Installation, Toilet Repair And Replacement, Tree Root Intrusion, Trenchless Sewer, Upgrade Your Water Heating System, Washing Machine Drain Plumbing, Water Damage, Water Heater Installation, Water Heater Installations And Replacements, Water Heater Repair, Water Heater Repairs And Maintenance, Water Heater Replaced, Water Leak Detection And Repair, Water Pressure, Water Softener Repair, Water Softener Repairs, Water Softening Systems, Water Treatment Services, Water Treatments, Whole House Repiping, Whole House Water Softener,
Reviews
Kenneth Cornelius
3 years ago
I was impressed from start to finish! From appointment to punctuality. When they give you a time they make it! I got a text, phone call and did not have to worry.Jamal came out to service our radiator valve that broke.He made impression from just walking in just wearing the booties throughout house. So many people just run around not knowing we care about old floors!You could tell they were experienced, they inspected where things were and focused on getting it done. There was no doubts I would be up and going in no time.Diy'ers. Just give them a call. They know what they are dojng. ;)Kudos Andy & WyattWorks!
Linton Higgins
a year ago
Ryan came in and introduced himself. He was dressed appropriately and very professional. We walked through the house and he gave me his review on everything that he found that needed to be addressed. and he have me quotes for the different parts of the entire plumbing project. I asked him to repair the immediate issue which was a slow drain in the kitchen as well as gurgling in the both drains. He immediately went to work and installed new plumbing with and air vent and solved the problem that had been plaguing us for months if not years!
Bill was highly professional and knowledgeable and very helpful. Patiently explained everything in words I could understand. Fixed my immediate problem, found underlying issues and gave detailed offers for fixing them. Everything was accompanied with pictures and prices and bills were sent via email. Very 21st century service! Highly recommend!
Mindy Jencson
8 months ago
Dominic was very knowledgeable, courteous and professional. Impressed work had life time warranty. The only reason I didn’t go with them was scheduling. I have used them in the past and will use them again!
Marcia Cornell
a year ago
Good communication from company dispatch. Appreciate the active updates on arrival times. Sent picture of technician beforehand for identification purposes.Wore protective booties on boots when in house. Cleaned up afterwards. Respectful.Would recommend.
Extremely professional and great service. Larry came and replaced a number of old valves and repaired an s-trap in our basement sink.Arrived in a timely manner and completed all work quickly. Took the time to demonstrate proper function and walk me through his work after it was complete. Would highly recommend to anyone looking for great service.
James Hatchett
a year ago
Update 5/16/22Edward and Ryan came out to fix a leaking pipe. They were timely, considerate, and understanding. Wyatt Plumbing employs the best workers. They solved my problem in a time crunch, without complaint. Thanks fellasLarry was amazing. He was respectful, honest, and professional. This was even more evident as this service call occurred during the COVID-19 pandemic. I would recommend highlyUpdate 3/24The technician Mike was the best. He came out after Larry's assessment and performed the work. He was considerate, personable, and skilled. I would highly recommend him for any plumbing needs
Samuel Greene
3 years ago
Very friendly and professional services ! Thomas was very understanding and explained things to me in a way that made sense.They were able to get me in 24 hours after my call and the office staff was so friendly !I will be using WyattWorks for all my plumbing needs from here on !
Rosemarie Wells
a year ago
I had a small plumbing issue in my kitchen sink . Edward was very courteous and professional and provided 3 options. I had to chose the least costly option( due to numerous surgeries n on disability from work). He conveyed confidence in his work, and with that, I asked him to look at an issue with bathtub/shower faucet. Instead of trying to repair, he replaced faucet with an easier handle. Soo very happy with his service and company for following up before and after completion. Will certainly refer to anyone I know who has plumbing issues 🙂🙂🙂
Dorothy DeCaro
3 years ago
We had a tankless water heater, water softener and whole house filtration installed. They were very fair on their price and I was impressed with their speed and efficiency. Jeremy did a great job. Seth is friendly and personable and a pleasure to work with.
I’ve used Wyatt Works for several years now and they continue to provide high quality work, with the highest level of professionalism! Just today Luke Majestic came out to perform repairs to my shower. He was extremely personable and provided me with multiple options. Thanks for your help Luke!!
Kyle Stefancin
7 months ago
After a massive drain issue and tons of stress, Dan and the WW team put my mind at ease. They were timely, professional and worked quickly to provide solutions to my problem. They educated me on a better plan for preventive maintenance, and took extra time to make sure the job was done with an unmatched level of quality. Above and beyond my expectations!
Chad did a fantastic job over hear with the pipe leak I had. He was immediately determined and ready for any problem at hand upon arrival and did his work diligently. I was in dire need of repairs and he addressed them immediately. I would recommend this man to anybody. You just don't see workers like Chad too often nowadays. Please take into consideration his talents.
Ann McCullough
9 months ago
Luke arrived promptly to our home and walked us through his diagnosis of our issue and talked about potential solutions. He was quick to contact his resources to help us get back on track.
christopher hunter
2 months ago
I had an inspection done on a foreclosure that needs a lot of work. The Technician walked me through each point of the inspection who was very knowledgeable and a subject matter expert. Currently waiting for the official estimate to schedule the job, but the scheduling and communication is great with a fast lead time.
Emily Spivack
6 months ago
Edward from WyattWorks was professional and pleasant to work with and did excellent work. He talked us through options, made clear and helpful recommendations, went above and beyond to find exactly what we wanted for our sink, and completed the work quickly and well.
Jennifer Nixon
a year ago
Edward was courteous and very helpful in explaining what needed to be done and recommending regular maintenance I should do as a homeowner to prevent future problems. I also liked how dispatch kept me informed as to when to expect him.
Bryan did an awesome job at looking at and replacing a repair that we had done last year. Upon looking at it, we had a defective part that went and they were able to fix it under warranty. These guys are the best in their repairs and in customer service! We recommend using them!
They say you get what you pay for. Definitely true in the case of Wyatt Works Plumbing. Not the cheapest, but worth it. From the owner Josh, to each technician I had at my home, everyone was professional, knowledgeable, and very pleasant to deal with. I had an emergency plumbing situation (drain backup) while I was away traveling. My son (not knowing anything about plumbing) was at the home, and googled plumbers, and called Wyatt. Since I wasn't available to make calls and compare prices, I was at first upset with the cost, thinking I could have gotten someone else to take care of the problem for less. However, after talking to Josh, and understanding the depth of the problem (besides the clog, we had a broken drain pipe underground), I am happy that we chose them. They took care of the emergency clog first, then worked with us during the hassle of dealing with the insurance to resolve the rest of the issues. They are always available to answer questions, explain things thoroughly, and return calls promptly. They even provided video from the drain camera so that I could actually see my drain pipes cleared out! Everyone on their staff was great to work with and talk to. They've earned a new customer in me. I highly recommend Wyatt Works!
WyattWorks lived up to its billing in radio ads. The communication from start to finish was impeccable. The plumbers who came to our house (Edward and Ryan) were very honest in letting us choose whether to let them do a broader assessment of our plumbing or just fix the problem we called about. We felt no pressure and appreciated their honesty in explaining a couple of other issues and helping us think about which ones were more versus less crucial. They gave us three options ranging from fixing every issue to doing only the originally named repair, along with a middle option that excluded less significant issues. I’m the end they were able to give us a midpoint quote that was between two of the options. They were efficient and careful in their work, took the time to explain what they had done, and were in no rush. I really have little basis for assessing how they compare in cost, but I would recommend WyattWorks as a business whose workers will arrive on time, do excellent work, respect your property, give you space to consider options, and explain their work thoughtfully.
Leslie Tedeschi
4 years ago
I had two techs come out to my house at the same time- Jamal and Derron. Derron assessed a problem with my main sewer line from the my house to the street. It was blocked up due to tree roots and he showed me with the camera and I was able to see it myself. Jamal came to install a new shut off valve for my main shut off and install an access panel. I received 3 different estimate options to fit my budget.Derron and Jamal were extremely friendly, knowledgeable, professional, and they helped me understand everything, especially when I was so stressed out!! The work was completed efficiently and accurately. I am very happy with my experience using Wyattworks. I will definitely use them in the future and I highly recommend using them!
Jackie Duhamel
a month ago
Edward was amazing! He took the time to explain everything to me and did extra (free) diagnostics. He discovered a gas leak we didn’t know about and fixed it, as well as the original problem we’d called WyattWorks out for. A great guy; highly recommend!
Anita Redahan
a month ago
Larry did a great job - very efficient and gave me lots of advice on ways to avoid a repeat problem. They carried out same day service which really helped.
vondecee reese
3 years ago
Andy was wonderful!!! I had an outside water leak that caused me to shut off the water in my home to stop the leaking. Once Andy arrived, he surveyed the shut off lever and the outside of my home where the water was accumulating and found that my water softener system was running constantly, rather than on its set timer. Andy then switched the maneuvers on the water softener system to the bypass mode and “waaaalaaaa” the water stopped running!! I was so elated to see that the water issue was an easy fix and I could now alleviate shutting of my inside water lever. Andy also showed me the path of the issue & what I could do in the future.I real appreciated Andy’s knowledge and patience! I’ll be sure to tell all my friends, family & neighbors about “WyattWorks Plumbing!”
Ricky and Jesse were great today! Efficient with their use of time, knowledgeable and patiently explained details of their installation. Looking forward to many years with our new water heater 🤣 We will use WyattWorks again in the future.
Nick Eberhardt
4 months ago
Adam and Mike did a great job taking care of our backed up floor drain and provided a very throughout explanation during the scoping of the drain. He provided us options without the pressure to choose any of them. He answered all of my questions and took the time necessary. Thank you!
We tried troubleshooting an issue with our kitchen sink all weekend without success. I called and had an appointment within an hour, the technician, David, arrived and was incredibly knowledgeable and friendly. He fixed our issue within 10 minutes. (One of those you loosened the jar before the next person pops it off situations?) But here’s a thing I truly appreciated, they sent a text with a picture and short bio of the plumber heading to our home. I knew who to expect and it brought an incredible relief. We’ve found our forever plumbing crew with WyattWorks Plumbing.
Ashleigh Harris
3 years ago
After a scheduling snafu, Larry came out to give us a quote on our intended remodel. He was here right on time and very polite. He provided a thorough inspection and was very patient with all my questions and ideas. I really appreciated the time and knowledge he shared.
Had a leaking toiled in our warehouse. I thought they were just coming for a quote but Ricky said he could fix it right now and replace the leaking valve on the other toilet too. All done in record time. Definitely would call them again.
Raymond Edward
6 months ago
WyattWorks will be my first call for plumbing needs from now on. My technician, Jean, was a true professional. From taking an after hours call to going above and beyond with the repair, I’m really glad he was able to be there. Thank you so much!
Very satisfied with WyattWorks. The staff and the technicians were very professional from beginning to end. We would highly recommend this company for any plumbing needs. Great job!!
David was great. He laid out several options to fix my several problems. Very knowledgeable, very good at explaining how things work and what needs done. Quick response from the company, speedy work by the technician. Highly recommend.
Wyattworks was so responsive to an urgent plumbing concern the day we had a guest arriving. The plumbing tech, Billy, was knowledgable and courteous. Based on their responsiveness, we will be calling on Wyattworks for future plumbing needs.
Briana White
10 months ago
This business is a joke I’ve yet to receive a copy of my recording that I authorized the $60 service fee. “Company” has blocked my number because they are liars. Do not use this company it does not cost 2k to replace a kitchen sink. Rip off. I will be contacting the better business bureau for these illegal practices and the Ohio attorney general. I did enjoy kicking out the plumber. Use at your own cost I believe the plumbers pocket the “service fee” he can buy lunch with his own money not mine. Thanks!
Called in afternoon and got appointment for next morning! Great office and scheduler response. Two service techs, Dan and Matt, took very good care of all aspects of my problems. Situation corrected and all cleaned up in short order. Have utilized WyattWorks before and they have always been responsive and professional.
Shirley Settlemyre
4 years ago
WyattWorks came out same day and gave me my options to repair or replace toilet. I decided to replace complete toilet. Work was completed in a professional and efficient manner and they completely cleaned up after work was done. Very happy with results.
Chad and Dave did a thorough, complete job in only one hour. Very professional and neat in all they did. Totally pleased with their work! Now that's Why-it Works!!
sondra putka
5 months ago
Ricky Bibbins did a great job! Very thorough and he kept me informed at every step. The office staff are polite and helpful also. Can’t say enough good things and I would recommend Wyatt Works anytime.
Melissa Sawyer
8 months ago
Jean was absolutely wonderful! He communicated clearly throughout the process and gave me several different options for the fixes I needed. Every time I’ve needed plumbing issues solved, WyattWorks has exceeded my expectations. I can’t recommend them enough.
Mike T. Did an awesome job! The price was good and he explained everything. I highly recommend this company. Two thumbs up 👍🏾
Sara Fountain
3 years ago
Larry was a great technician. He was very professional, quoted a fair price, and had everything completed within a few hours. He walked us through every step and we were very satisfied! Would recommend them to anyone!
I contacted WyattWorks for estimate on potential Drain clearing, they promptly set up appt that worked for my schedule. Pete was sent out to perform on site consultation. He was prompt, courteous and knowledgeable. I am currently in the decision making process. Will post again if I decide to have work completed by them.
Bryan was prompt, professional and very informative. We had a couple leaks under the kitchen sink and 60 year old failing shut-off valves. First, he provided us with different options, prices included. He kept us aware of each phase of the work. He was courteous and kept after the work until it was completed.
Mary Forsythe
3 months ago
David was a very positive, hard-working plumber. He went above and beyond. I appreciate all his hard work.
Steven Winkler
a year ago
The power company installed a replacement utility pole through our sanitary sewer line. I found WyattWorks Plumbing through Angie.com along with a few other plumbers. WyattWorks was the first and only to respond to my query. I explained the situation and they sent out Billy, a knowledgeable tech, to scope the sewer line and make an assessment. It was determined that the pole indeed had compromised the line. Their scheduling department called and we set up a tentative time for the repair work to be done. The time we determined was the day the work began. They repaired the break in a few hours that first day and secured the area before they left fire the day. The following day, they came back to backfill where they excavated and did a great job of cleaning up afterwards. I was very impressed with the professionalism of everyone I had contact with. Sarah in the office, Billy, who scoped the line, Dominic, Frank, and Cooper, who did the repair work, were all very personable and professional.
Requested someone familiar with old houses to check out several issues I had (leaky faucet, old tub that drained slowly) and they sent their guy (Edward) that loves to work on these places. He did a very thorough job, walked me through my options, and did not BS me about anything. He was on time, clean, and very professional. I would recommend Wyatt Works to anyone in the area.
Great experience with installation of a new shower, utility tub, and plumbing! Ricky and Jamal were highly skilled and knowledgeable. They gave me updates, answered my questions and asked for my input. Very detail oriented and neat, too. I will definitely call Wyatt Works/Jamal/Ricky for any future plumbing issues.
Edward was courteous and professional throughout the entire process. He showed me all the options for repair and their costs up front. He showed me some routine maintenance I can do to keep our faucets running properly. I would hire him again for future plumbing projects.
Edward and Adam were super friendly, professional, and informative!! Very, very helpful!!! 🙂 I would recommend them to anyone!! 👍
Amanda Polzer
2 years ago
Joe did a great job! He was very knowledgeable and helpful.It was a Murphy's Law of a process and Joe just made everything ok!The company overall was very responsive and communicated through the entire process.Probably not the least expensive route but I feel as though it was well worth it!
This is 4th time i have used them on 2 different houses. Great customer service (Rebecca) with scheduling and service people (today was Derron). Very friendly and explain everything from pricing to what your options are. They have all the tools to diagnose problem along with honesty to give you best options BEFORE digging, breaking concrete or ripping pipe out. The only regret I have is I don't remember who the repair guys were the first 2 times in order to give them the credit they deserve. Plumbing problems suck, but they make it tolerable. I very rarely write a review (like first 2 times they did work) but good work should be shared to others that are in an emergency and are looking for the right plumbers. Today I had Kevin. On time, explained everything before and after service, and even gave me a discount. What can I say , great and friendly service from first person who answers your call to last person who fixes problem.
Christina Stehouwer
a year ago
Very satisfied with service. They arrived on time, were polite and friendly, professional. The work was done well and in a timely manner. We remain loyal WWP customers!
Bridgette Pruitt
2 months ago
I was very pleased with Technician Jean from Wyattworks Plumbing. He explained Wyattworks process, and procedures, diagnosed the issue with the kitchen faucet, and plumbing lines. Jean was very thorough, and professional. I will definitely use Wyattworks Plumbing if a plumbing need should arise, and I will definitely request Jean as my Technician. Thank you Jean.
Kevin Hughes
10 months ago
Brian provided excellent service. Quickly diagnosed and resolved the issue. He even moved our dryer back into place and hooked everything back up (water heater was situated behind the dryer)
Derron Thompson was exceptional. Personality, knowledge and workmanship and promptness all A1. Showed us every step of the way, with camera etc and quoted prices at each step if needed or or wanted. When it became aware there was more to be done than anticipated a call was made and two techs arrived as their mission is to finish the job before leaving that day. Never once did anyone try to push work,try to sell or otherwise make you feel uncomfortable. It was all aboutwhat we wanted them to do.It was a pleasure to to have met them all (wishing I remembered names)The Office staff was also very easy to talk with and prompt with phone calls . You will not have dialed wrong if you call WyattWorks Plumbing.
Christopher Colarik
a year ago
To begin, they were prompt to come out and give me a price for plumbing work. They called and made sure everything was aligned. The tech was professional. I cannot fathom how anyone would use a company that charges $600 to hook up a garbage disposal. I understand everyone has to make a living but this is beyond acceptable. If I were you I'd shop around. Their total quote was 45% higher than every other plumber I had out. They acknowledge their prices are higher but this is a total ripoff.
Ryan Dentscheff
5 years ago
Fantastic experience with WyattWorks. They were prompt in responding to my issue and completed the work extremely quickly. I had a water leak under my sink and David and Ryan were in and out with the issue rectified in about an hour. A+ customer service and would 100% recommend
Leslie Mason
6 months ago
We will be having our outside pipes from the house to the sewer line redone in about a week. Have not had repairs done yet, just scheduled.
They stand behind their warranty 100% without having to jump through any hoops. Replaced our broken water heater that failed within their 6 year warranty. Very simple. Call, schedule appt., look at tank, replaced within a few hours the same day! They keep the records no need to dig up a receipt. Very clean, wear shoe covers, put down tarp and cleaned up.When this tank goes we will for sure buy another from Wyatt works plumbing. Jamal was friendly and had good communication. The scheduler was friendly too. This is how a business should be run. Thank you! Very happy!
Luke and Quinn were very polite explained everything they were going to do, gave me 5 options for the work to choose from, and did a great job. Rebecca was very good with followup to keep me informed on the status of the service call ahead of time providing their names and ETA. When they were coming to my house I received an email with a photo and brief bio so I knew ahead of time a little about who was coming. Once I agreed to the work another email was sent outlining the work and the cost and a second email once the work was completed. In all I was very pleased with everything from start to finish and would contact WyatrWorks Plumbing without hesitation in the future.
Kenneth Akiki
6 months ago
If I could give these guys 6 stars I would. Chad was extremely professional and reviewed all options with me before proceeding with the leak repair. He and his apprentice were extremely knowledgeable, friendly, and high service oriented. I will be using WyattWorks for all plumbing moving forward!
We are pleased with the work our technician provided.
Good communication throughout. Billy Kay arrived on time, found the leaks quickly, repaired them and cleaned up. Well done. I would recommend his services; WyattWorks.
Pavel Lotrean
2 months ago
Ricky Bibbins was thoroughly knowledgeable in explaining the drain blockage I had. He explained all options and possibilities, pros and cons, and cost involved from light work to heavy duty work.
Jennifer Mandula
3 years ago
We received fantastic service from David with WyattWorks Plumbing this morning. He listened carefully to our issues and concerns, and then developed several plans for addressing these, explaining the associated cost and our options. He was clear, helpful, and thorough. We will definitely use WyattWorks again, and we will absolutely ask for David!
Chad was amazing & honest! I thought I had a leaking pipe, but it ended up being an issue with my grout in my shower/ tub. In the end, no repairs for now, but I have a comprehensive list of things to watch for future repairs so I can plan for them. I will be calling Wyatt Works when the time comes.
Edward Wright was very knowledgeable, and explained everything that he would do and took the time to understand what the problems were. He completed the work in a fashionable time. We would mostly definitely call for him again should the need arise.
The whole process w/WyattWorks was seamless. Rebecca was very helpful on the phone. She followed up on the day we set, and called again when plumber Billy was on the way. His estimate was fair, and he completed the work quickly and efficiently. I would absolutely call WyattWorks again for other plumbing needs; I recommend them highly. PS - The company makes great use of technology to aid the entire process — from start to finish. Great model!
Nikkole Robinson
a month ago
They were very professional and did not take long to complete the work.
Robert Zaluski
a year ago
We had a shower drain that was stopped. Ricky asked questions to determine the extent of the problem. He assessed the situation, presented options, and then completed the work. The work area was cleaned afterwardsRicky was friendly and personable. He was also conscientious and respectful of us and our home.Both the company and the employee deserve the highest rating!
Roy Crittendon Jr
4 months ago
Ricky did a great job. I am very satisfied with his work.
Pete did a great job and was very personable, professional and respectful. He finished the job quickly cleaned up after his work. I’d be happy to have him respond to any plumbing needs in the future.
Ann Marie Richwalsky
3 years ago
Ricky did a great job! I knew this wasn’t going to be an easy job as he was replacing a toilet in the basement that was original to my house, at least 80 years old. But Ricky came in with a go-get-em attitude, was very polite and professional and the end result is fantastic!The job site was cleaned up and he made sure I knew how to work the new water shut off valve.I was very pleased with the whole process with Wyatt Works and everyone I spoke with through this has been very pleasant and professional. I will definitely use them again on my next plumbing project!
Joseph carroll
3 years ago
Pete at Wyattworks came out due to my main sanitary line being clogged with tree roots. Pete put a camera down the line and said hydro jetting would be my best option. He explained everything on the camera and spent as much time as needed to clear out all the roots. I was very impressed with how thorough of a job he did, once finished almost all of the roots were completely gone. I’ll definitely be using Wyattworks again in the future.
Andrea Taylor
5 months ago
Office staff were very friendly and helpful setting up my service call. Technician was awesome, fixed the issue and gone in less than an hour!
John & Jaclyn Clay
2 years ago
Called to have an estimate done at my house. They scheduled for Tuesday with Wednesday being a makeup date. Called. Tuesday to say they would not make it and need to change to Wednesday. Rescheduled personal schedules just to get called at 1540 to say they where not coming. Very unprofessional. Would only recommend if you can clear your schedule for a week to accommodate them.
David was very knowledgeable and friendly. He explained everything he was going to do, showed me pictures of what the issues were, and then also showed me everything once the job was done. Highly recommend these guys. They did a great job on our sewer as well!!!
Christopher Hawk
10 months ago
Edit (11-02-2022):I'll can't leave the original review up (exceeds character limit), but trust me when I way it was a horrible experience last week -- basically a waste of my time and the drain tech's (who unclogs drains) instead of an actual plumber who could fix the leak. I gave WyattWorks a second chance after doing my own diagnosis of the problem.After Dan (the drain tech) left last week, I opened up the basement wall and discovered that the leak was from a joint at the bottom of the stack. I still didn't want to repair it myself and I really like the plumbers who work for WyattWorks, so I called them back and discussed the issue with Larry (the field supervisor). He was very apologetic about the errors in how the company mishandled my original call and I suggested having an actual plumber come out if they were willing to give me a discount on the cost of the repair. Larry agreed.Quite frankly, today's experience was as good as I could imagine, at the opposite end of the spectrum from last week's debacle.Edward Wright (who has worked at our house before) arrived on time and got to work. He agreed with my diagnosis about the leaking joint in the drain stack pipe and explained how he would repair it. Instead of the typical three options on repairing the leak, Edward explained that there was really only one good way to fix the leak (replacing the leaking joint and the pipe below it leading to the cast iron drain) and I agreed with his assessment.Edward did the work quickly and efficiently. He was very personable, thorough in his explanations about what he was doing (and why), and finished by making sure I was satisfied with the work performed. The promised discount on the price was applied and helped convince me that the management at WyattWorks truly want their customers to be satisfied.In conclusion, I am happy with WyattWorks and their commitment to doing good work. They're definitely not the cheapest plumbers out there, but they do quality work and really will work with you if you're unhappy about something. More importantly, it sounds like they are tweaking the process to make sure my problems last week aren't repeated for other customers in the future.
Bradley Harvey
a year ago
We had Chad from WyattWorks out to install a main water valve as ours was corroded to a point of being unable to turn the water off. Work was fairly priced and done rapidly. Chad was friendly and knowledgeable. I'm happy with services done and would definitely use them for big projects in the future.
Had a 19 year old water heater that finally gave out and started leaking. Called WyattWorks and they were able to work with my schedule to get someone (David) there that same day after I got home from work. David was knowledgeable and talked me through eveything I had questions on, and gave me multiple options to choose from. He performed the new water heater install that day and left my basement cleaner than it was before the leak. Very professional, every time I call them. Highly recommend!
Jerry Kasunic
2 months ago
David was fantastic, professional and knew his trade well.
KrausFamily 4Jesus
10 months ago
Our family couldn’t be happier with Wyatt Works! We called one evening when our 25 year old hot water tank was leaking. We also had many other smaller plumbing issues we needed taken care of.I was impressed that the company was easy to reach and I was able to leave a message with a real person! The ladies in the office explained the cost of the visit and promptly scheduled our service call.Jean and David spent the day rescuing us from our water woes! My husband was off from work and said these men arrived on time, were courteous and professional and were confident they could repair every plumbing problem we presented. When I arrived home from work, they greeted me with a smile and proudly showed me everything they worked on, from big jobs to small jobs. Jean explained the Wyatt Works membership program clearly and answered every question. I enjoyed seeing the camaraderie between the two men and could tell they not only work well together, but enjoy what they do.I have such peace of mind knowing our plumbing has been repaired and am so glad to say we have a plumber! With quality workmanship and employees with excellent character, there is no reason to call anyone else. Thank you, Wyatt Works!
Omg David was wonderful!! He was professional, friendly, knowledgeable, great attention to detail. I didn’t feel pressured to do anything that I didn’t want to do. He gave me options. He explained everything to me, he answered all of my questions. I liked the fact that he wore shoe covers, unlike many other companies. I would definitely work with him to get my plumbing needs done. So now I just have to get the work done and I’ll leave another review.
My footers were clogged - again - causing my sump pump to run hourly. The technician got to the root of the issue and got it resolved in a timely manner using state of the art technology. Working with WyattWorks has been a pleasure. I'm glad they service my area!
Joseph Steffler
8 months ago
David was prompt, polite, and got the job done super fast. He went out of his way to make sure I understood the problem and all possible routes for fixing it. The rates aren't cheap but they are quality and seem to have solid warranty. I will definitely use them again.
Our technician, Jean, was fantastic. He arrived on time, quickly diagnosed the issue, and efficiently made the necessary repairs. Throughout the process, he was friendly, professional, and took the time to explain what he was doing and why. The job was completed to a high standard, and he left the work area clean and tidy. Overall, I would highly recommend Jean and WyattWorks Plumbing for any plumbing needs.
WyattWorks customer service and support is unparalleled! You can tell they put a lot of effort into their training from the professional diagnostics, repair, installation, to their friendly customer service. Each interaction we've had has been a different request, but each experience has been outstanding.
Aubrey Wentworth
4 months ago
Jean was great! He did everything we asked and quickly solved plumbing issues when they popped up!
Second time using Wyatt and they've done a great job all around. They are very responsive and keep on schedule!
Love this place! Super professional, fast response and a very knowledgeable team. I am a general contractor from Wisconsin and I used them for a commercial project we had in Shaker Heights. They did the job, took pictures of the completed work and communicated often and clearly. Thanks Wyatt Works team! 10/10 would call again if we work in their area.
Jeff Stanton
7 months ago
Burst pipe in garage. Chad G fixed quickly and expertly. Excellent work and very professional. Chad G was fantastic
Martin Ruebensaal
2 years ago
Everyone was so nice and communicated very well. Got someone out fast and took care of our problem. Tech was professional,and did a thorough job. Probably not the cheapest company out there,but sure not the most expensive either. But worth it for the service and professionalism! I would definitely recommend them.
Shareef Crawl-Bey
3 years ago
Billy did a great job explaining all the different options for our problems. Once we decided to go ahead with the plan Billy laid out for us David, Brian, and Billy did a wonderful job. They worked hard and efficiently and got the job done. Very professional. Definitely using Wyatt works in the future.
Bryan at WyattWorks Plumbing was very professional and knowledgeable. He was able to quickly explain the issue, provide options, and perform the repair. My family and I were pleased with the precautions taken by WyattWorks Plumbing to reduce health risks for both us and their staff.
Marie Porter
4 months ago
Adam and Bill were great. Very knowledgeable and professional. I would highly recommend the team and company.
Stacie Pollack
a month ago
Jesse was beyond friendly. Answered all of my questions. Took the time to explain the entire process step by step. I never felt pressured once. I would recommend him and Wyatt Works to anyone!
Very pleased with their quick response time to my situation and Peter was very polite and professional. Also very nice to see younger people taking an interest in the trades and enjoy what they do. The office and scheduling staff was also very helpful and friendly. I will absolutely use them again and highly recommend them.
Nick Thompson
2 years ago
I call this morning because my main sewer line was backed up. The representative that I talk to on the phone at 7:30 this morning was very polite and knowledgeable and was able to help. He called back at about 9:30 and tell me a Technician would be coming to my house between 10 and 11am. Peter was here at my house at 10:30 a.m. He was very knowledgeable of the services that he was going to perform at my house explained everything with detail to what was gonna happen. The job was completed at 11:45. I am completely satisfied with the service that Peter the technician did I will definitely be recommending why it works to any of my family and friends, thank you again for helping me with this emergency this morning
Joanne Joyce
9 months ago
It was pleasure to deal with Peter Jahnke. He was friendly, polite and efficient. There was no mess when he was finished. i was over all very pleased.
This was a very good experience. Services were prompt, efficient and professional. Ricky was friendly and informative. He answered all my questions and freely gave advice.
Have a complex problem with pipes freezing. Office took detailedare looking forward to working with them. information down and kept in constant contact on arrival of the plummer. Two technicians arrived assessed situation and discussed options and quoted us price on option we choose to go with. Very pleased with their professionalism and understanding of problem and solutions. We hired them and look forward to working with them.
I can only say your Tech Billy was very professional gave me a few options I might have to do in the future. So from what I understand we will try to sneak out the drain and go from there
Vicki Pallat
10 months ago
From my initial phone call to schedule my appointment to the follow up call, the WyattWorks staff were VERY friendly, attentive & eager to assist me with my project. Technician Jean Thermitus who came to my home to discuss & quote my project was very professional, friendly & communicated clearly with me. After assessing my project/concerns, Jean provided a few different quote amounts as possible options. Altho I was not ready to immediately start my project (even tho Jean had all of the needed supplies with him), Jean was understanding & was NOT pushy just to make a sale. Jean stated that WyattWorks would complete my project whenever it was more convenient for me. I would recommend WyattWorks to others!! Thank you.
Jean was great, knowledgeable, friendly & polite.
He did a good job, gave us a walkthrough & explained everything he di.
Cheryl Palmentera
a year ago
Both gentlemen were awesome! So helpful and kind. Respectful of property and very professional. Would highly recommend Joe and his teammate.
My experience with the office, dispatch, and the technicians was all very professional, efficient, and executed as it was communicated that it would be. Great job!
Chad was very helpful and was able to fix the pipe in less than an hour. I always use Wyatt works because of their technicians and quality service.
Linda Nearhood
6 months ago
Jean was fantastic in helping resolve my plumbing issue. Jean was professional and friendly. Will ask for him again the next time I need our plumbing serviced.
Very professional group. Well done work and very courteous of time.
Fleming Jones
8 months ago
The kitchen sink was stopped up and the bathroom toilet was stopped up and over flowing! Mr. Flash was very informative and very thorough answering all of my questions in layman terms.
Jack McMillan
a month ago
I can't recommend WyattWorks and Edward, our technician, enough. Start to finish, nothing but professional. Very very impressed.
They did a great job of installing our new garbage disposal, which also solved our slow drain problem. The plumber listened to our symptoms and told us possible causes and solutions. He was personable and professional and really knew his stuff! He wore booties and was very careful to keep the work area clean and dry. He was personable and professional and really knew his stuff! We highly recommend WyattWorks.
Donna Mitchell
4 years ago
Jamal Btiebet, is a very, very good professional technician. When he came to the door of my home, he smiled and introduced himself. He then explained the process and told me that I would have options when he access the project's that I needed done. As he check out my project's he then gave me 4 options and went over all 4 and I chose the option that was best for me. Jamal, was so very kind. He listen to my thoughts and concerns and help me through every step. I couldn't have asked for a better technician. Jamal was great and I am very happy with the work that he did for me today. I would love to have Jamal come back and finish some other projects that I have. I think Jamal deserves a raise. I am very pleased with him. From beginning to the end Jamal was phenomenal. Thanks Jamal and WyattWorks Plumbing.
Jacqueline Lewis
9 months ago
Peter was very good. He called me when he knew what was going on with theFaucet. He was very straightforward. Although there was nothing he could do at that time he did offer to follow up. We also found a small area in the bathroom that he took care of without charging. I think somethings just needed tightened but overall he was excellent in his work. Wtattworks itself Was very difficult to schedule with. They call you daily to let you know if they have availability. Kind of difficult to schedule any particular time
Very professional & friendly quote & service. Rocky gave us 4 toilet model options and prices to compare, no pressure. Responsive and on time for installation & very time-efficient replacing 2 toilets and communicating & addressing minor complications fairly. Great cleanup. Would be happy to have same 2 guys (Ricky & Gene?) come back again.
Excellent in every facet of the job. Once they diagnosed the issue, they gave us options and walked us through each one. They politely followed up, gave us plenty of scheduling choices and laid out the financing options we had available. The work itself was done professionally, with texts and emails being sent before they arrived, and the team was there to answer any questions we had. They handled the inevitable complications easily and we felt confident in their work. This may seem a bit over the top but we've had multiple plumbers come and Wyatt was far and away the best ones we've dealt with. No one wants to spend big money on a plumbing project, but they make it as tolerable as possible. Highly recommended!
Theresa Schwartz
9 months ago
Pete was very professional. Answered all my questions. I will definitely call Wyattworks again.
Walter Wingard Jr
4 years ago
Larry provided me with clear and helpful options that fit my budgetary needs. The service was completed quickly and allowed me to get back to my day. I would recommend Wyatt Works Plumbing if you want to understand the issue and receive affordable options to resolve your plumbing needs. -Walt W.
Fearsome Force
2 years ago
I recently relocated back to Ohio and needed expert advice for an unusual plumbing issue. I had contacted other plumbers who were not helpful at all. When AJ and Dan arrived on time they were able to help me understand what was wrong with the plumbing in my new home. AJ provided me with a comprehensive quote to correctly plumb my home and he provided me with additional quotes allowing me to decide if I wanted to complete all aspects or if I just wanted to address the immediate problem. I was able to choose what was the best option for me. I received expert advice and expert service! Way to go WyattWorks!
My mom and I had both Dan&,Adam out too our house.They were both very thorough,& professional.Not pushy.They provided great options on how to resolve sewer issues,as well as fiance options. Thank you so much.
Jennifer Jones
3 years ago
I needed to replace a leaky toilet and called to make an appointment. Not only were they super nice on the phone, but they were also able to fit me in that same day! I ended up replacing all three toilets in the house and worked with Jeremy. He was very knowledgeable, prompt and helpful. He did a wonderful install and I couldn’t be happier! Highly recommend!
Molly Cravens
10 months ago
A water stain on the ceiling below a bathroom had me suspicious of a plumbing leak so I called WyattWorks to get someone to take a look. They had someone to my house the next morning. Turns out it wasn't a plumbing issue, but Billy was great at helping me to investigate and figure out the source (likely a leaking chimney). Great response time and I highly appreciate how thorough he was in helping me to problem-solve.
Andrea Polcyn
3 years ago
I needed to call WyattWorks when a simple bathroom drain repair went sour because of a rusted/busted water valve. WyattWorks was responsive and quick to handle my issue. Staff was courteous. The technician David was on time, thorough with his options, and very helpful & knowledgable regarding me finishing my project on my own. He cleaned up his debris & tools and was even tolerant of my dog, who desperately wanted to meet this stranger in her house. Very positive experience.
Was very pleased with main stack replacement from 3rd floor to second after split pipe was discovered. Pete did a great job giving us a leak-free connection to our recently renovated space.
Brian Bradley
2 months ago
Wyatt Works is my go-to; not sure they are least expensive but I know they are not the most; fair pricing and when added to the awesome service and professionalism, no brainer to use them. Once again, Jean from WW delivered a great experience and great execution in the fix.
Wendy Partridge
3 years ago
The WyattWorks office staff was great - they were easy to reach, scheduled the appointment quickly, and followed up to let us know exactly what time Mike would be arriving. Mike himself was fantastic - very professional, calm, quiet, and cheerful. He explained what needed to be done clearly and was able to do the work that day. He left everything very tidy. He also told us what we needed watch for long term with our plumbing. We were very impressed and would definitely use Mike and WyattWorks again. Highly recommended.
Greg Coleridge
9 months ago
An excellent job by Edward Wright. The service was professional, prompt and complete. And a really nice guy. We're very pleased with our new faucet.
Karen Connelly
4 years ago
I couldn’t be happier with the work that was done. Jamal, my plumber was professional, and beyond helpful.I really appreciated the time he took to explain all of the work that was to be done. He put my mind at ease, and I have already recommended him to a friend who needs expert help. Thanks again, Jamal!
Darlene Miheli
4 months ago
Knowledgeable , professional, kind and thorough!! Reasonable prices and established a level of hard work and trust. Great technician and company
Karen Clifford
5 months ago
The staff is always very kind from the first phone call through the end of service repair. Great customer service skills. Prompt service.
Michael and Luke were both great to work with. Very friendly and professional. They tested ad certified our backflow system.
Good professional job. Very happy with the work done. Very happy with the service tech. He explained everything and answered all my questions. Would highly recommend Wyatt Works Plumbing. I've never been disappointed.
Billy and Gene came to fix our kitchen sink drain pipe leak. They greeted me professionally and kindly. They were thorough in their assessment of the situation, and thorough in explaining to me the possible outcomes with quotes. They were able to fix the problem and offered some ideas for further possible work. I was very satisfied with the work. However, the price seemed high for the fairly small amount of work they did and the hour and half time frame.
Paula Jacobson
8 months ago
The plumber was able to quickly repair our garbage disposal, wrote an estimate for other possible services and did not pressure or charge us for any additional services.
Monica Houston
a year ago
I hired WyattWorks to repair a leak caused by my shower a little over a year ago. The repair seemed to address the issue but a few weeks ago we began having a similar leak again. Even though we were past the year warranty period I called WyattWorks to come diagnose the problem again. Edward was my plumber and he was the most polite, conscientious plumber I have ever met. He assessed the situation and showed me some problems with the installation and sealing of my shower pan that was allowing water to flow into the walls. He also reassured me that the previous repair was still adequate for the issue found at that time (the shower strainer) by doing a quick test. He provided some quick, easy, and inexpensive solutions that I could do myself to remedy the problem. Thank you Edward and WyattWorks!
Wyatt plumbing came out a couple of weeks ago doing toilet repairs/replacement and the repaired toilet began acting up. I called wyatt and they sent Jamal out same day, fixed the toilet and left with a smile and very professional. You know the integrity of a company not when things are going well but when you have an issue. Wyatt plumbing gets 10 stars out of 5 in my book and I will use them again.
Bonnie Hickling
7 months ago
Peter had to go into my crawl space under my manufactured home and didn't complain at all. I apologized and he was so professional. Just said it's part of the job. I will definitely use Wyatt's Plumbing again.
Robert Esson
7 months ago
Jean the plumber did a great job. He went over each aspect of the job. Cleaned all the work area so it looked like no one had been there.
We had a plumbing issue that we were not able to resolve on our own. Larry came out and gave us an estimate to fix the problem. He was able to come a day sooner than expected and schedule our repair the same day. He gave us four options To complete the work, to ensure one would fit into our budget, and didn’t pressure us into any decisions. Very polite and understood our weird sense of humor. Would definitely recommend!
Derron from Wyattworks came to my house and was friendly and knowledgeable. He was efficient and documented everything that was done. Explained what was going on and was through. Would completely recommend Wyattworks for service, plus their new business approach with plumbing in today's world is quite a welcoming and refreshing!
Second time experience with this company. We contacted them with water backing up by the washing machine floor drain. The office staff took all the necessary information concerning our problem and went to work on getting help sent out to our house. They were able to send technicians out the same afternoon. Michael and Dan did a great job in finding the blockage and freeing up the drain line.We were very pleased with their work, and would not hesitate them to call WyattWorks in the future for plumbing issues.This company also honors those who serve by offering military / veterans discounts.
GSHATTERHAND
6 months ago
Jean Thermitus arrived on time. He was courteous, friendly and patient. He thoroughly explained all our options. And, he solved our stubborn plumbing problem.
I did not interact directly with David. My wife did as I was on work calls most of the time. From my observation David was extremely professional and pleasant.
Zachary Guren
4 years ago
The customer service at WyattWorks was excellent - very friendly and quick to respond. The plumber, Kevin, was also friendly and knew exactly what he was doing. I would definitely use them again and would highly recommend. Thanks!
Mike T and Dan were both very professional and gave it their all. We appreciate their hard work and recommend both of them for your drain needs. They explained everything thoroughly and listened attentively. So much better than roto rooter, both quality of work and price point.
Brendan Connolly
7 months ago
Ricky from WyattWorks Plumbing came to help fix my sink. We were having an issue where the water was draining slowly through our disposal and would start filling up the sink after 20 seconds. Everything I read online about this problem said it was most likely the disposal, which is a very expensive problem to fix. Ricky identified the issue within 10min of investigation and it was just a problem with a faulty air valve in the piping. He taught me a lot about how everything should work and helped prepare me for future problems that could occur. Super professional and reasonably priced compared to other plumbing companies. Would definitely recommend.
It was the day after Thanksgiving where I hosted a dinner for 20. After doing some laundry I had an overflow of my sewer line into my basement. Wyatt Works was immediately responsive to my call AND got me in touch with a clean up company. Dan, from Wyatt Works, was professional and knowledgeable! Both him and the clean up co were at my house before 11:00 and gone by 1:00. The office was in constant communication with me and checked in after the job was done! This type of service is almost unheard of today and quite a pleasant surprise! They were neat when working inside my house and their prices were reasonable! I would recommend Wyatt Works and their partners to everyone! Incredible service the day after a holiday! Thank you Dan for a job well done!
Rhiannon Johnson
3 years ago
WyattWorks Plumbing is amazing!! There was a leak in a pipe under the ground in our utility room. Calling them to make an appointment was a great experience - very friendly customer service. They kept in touch with us to let us know if they could not make it that day and called to let us know when they could make it. They sent a picture of the plumber who would be arriving. The plumbers arrived on time and were very friendly. They found the leak after performing various tests (they did not charge us for any tests). Some plumbers charge $100 just to walk in the door - not WyattWorks! They moved our washer and dryer out of the room for us. Dug up the floor to replace the pipe and came up with creative solutions to avoid us having to tear our our kitchen cabinets. They went above and beyond my expectations with everything they fixed. They even got rid of an old platform our washer and dryer were sitting on that we didn’t need anymore. They cemented they floor, put the washer and dryer back and cleaned everything up. Everything was done in two days! It’s all a thing of beauty. For all the work they did, the price was right! Best plumbers ever!
Richard D. Shook
a year ago
I couldn’t have asked for better service. Chad exceeded all of my expectations. He took the time to walk me through the work that he was about to perform and help me understand all of the details specific to the repair. I would highly recommend Chad and Wyattworks and give them a rating of 10 out 10.
Plumbing….two water lines for outside hoses. Amazing job!!
Thank you!
I had new emergency shut-off valves installed and the entire faucet replaced for both my kitchen and bathroom, which were very old and leaking. Ricky from Wyatt Works came by and he walked me through what needed to be fixed. He was very thorough, friendly, on-time, and really acted in my best interest. Instead of trying to 'sell' things, he explained pros and cons of each option, explaining things in lay terms for me, and when I wasn't sure of something he answered my questions in full. He also shared his personal recommendations as if he were helping a good friend or a family member, letting me know of the possible long-term outcomes and longevity of a part, so that I could take everything into consideration.I felt very comfortable and confident about the proposed repairs, something I had been very anxious about before calling a plumber. Also the final quote was all-inclusive, making it very easy to budget and there were absolutely no surprises at the end of the service. Ricky really made sure that I was aware of everything he was doing, even helping me understand some of the parts because it's helpful to know basic plumbing. I actually enjoyed tagging him along to see what he was doing because he visibly enjoyed his job. He had a very kind and pleasant demeanor, and just happy to explain things step-by-step. I felt included and part of the task force. The job was done smoothly and in this COVID era I should also mention that Ricky was fully masked, had shoe-covers, and was willing to follow any other precautions as needed.I hardly write public reviews online, very occasionally rating by stars if anything. But I had a great experience with Ricky and felt that he deserved some credit. I would recommend Wyatt Works to people around me and I plan to use the service again in the future. I would like to thank them for the positive experience and I'm very happy with the repairs.
Barb Czechanski
4 months ago
I am so grateful that the plumbing issues in my home have been resolved, and am 100% confident in the work that David did. He was so courteous, and explained the approach to fixing the problems thoroughly. I was kept informed of the process in real time and with explanations of the problems (and even pictures) in my fixer upper, which can have its own special challenges. The toilets and sink actually work now, and I know they are fixed right.David was so pleasant to work with. I really appreciate that he made the job less stressful for me.And yes, I will be calling soon for another new project. Confidence in the quality of work they do is #1 for me, and the professionalism and kindness of all of the staff is much appreciated.I know with Wyatt Works I can expect excellent service which gives me peace of mind.God bless you all 🌸
Another great experience with WyattWorks! Always friendly, knowledgeable, and willing to listen.This morning, David offered six possible options for resolving my plumbing issue. Once we agreed upon a cost-effective solution, the work was done quickly and professionally.
Had them come out to quote me on sewer line and Strom drain replacement, the technician (Billy) was very knowledgeable, professional and courteous. He got here on time and got right to work with the camera to see what was the root of the problem!! There were roots in the line. I am still waiting for the estimate so I can decide what course to take in the repair. Billy said the he will email me with several options. Thanks for the estimate!
Mike T, and Dan did an observation, and consultation on my backed up drain....they were both very knowledgeable, and courteous as I expressed to them that I would call WyattWorkds before calling any other company....the ladies who handle the calls are also professional, and very helpful....WyattWorks is highly recommended, and I will refer them to my friends, co-workers, and family....thank you again guys...
I hate having to call people to come to my home and fix things. From beginning to end the Wyatt team was polite, transparent, informative, and professional. They actively listened to me to find out what I needed done and assuringly addressed my concerns. When David arrived on time, he explained the process and reviewed my options thoroughly. He then went the extra mile to resolve the quirks of working in a 105 year old home and tackled challenges of owner purchased faucets with creative solutions advising me every step. It was a delight having him work on my plumbing. Such a kind and considerate person, David made this process actually enjoyable. Go figure.
Daniel Limeer
5 months ago
We reached out to several plumbers to see about replacing the old hot water heater and installing an automatic water shut-off value. Edward Wright came out and was incredible through in his examination of the property. He identified a gas leak that needed to be taken care of and a leak around the main water valve. We reviewed multiple options him and select a custom option. He came back with Larry the apprentice. In a single day, they install a tankless hot water heater (with new venting), the automatic water shut-off value, and fixed the two leaks.I will work with them again.
Edward was wonderful to work with! He was on time, knowledgeable and friendly. He installed a waterline in our kitchen and was great at walking us through the process. Scheduling was quick and easy and the reminders were helpful. We would absolutely use them again!We had such a great experience with Edward we had home come back again to help hook up our new fridge. It was quick and easy! The schedulers are all so friendly as well. Thanks again!
I've used WyattWorks Plumbing a couple of times since moving into my new house and I've found them to be fair and very friendly. Bryan is the technician I've worked with both times and what I love about him is that I feel I can trust him. He doesn't seem to be trying to sell me anything and I get the impression that he understands that quality customer service translates to more business, and it certainly does with me. I will always use WyattWorks as long as I need any plumbing work done on my house over the next 30 years.
Douglas Hyslop
3 years ago
Mike is a great guy and does super work! He works quickly and efficiently while keeping the customer informed. He strictly follows sanitation protocols and leaves the work area clean when he is finished. I can definately recommend Mike and Wyatt Works for all plumbing needs.
I had a block in the kitchen sink, of course, the day after Thanksgiving. I called WyattWorks after seeing good reviews online and they were able to come out that afternoon. Service with Kevin was professional, upfront pricing, and couldn't have been easier. Would recommend and plan to use again if I have other plumbing issues.
Second time we have used Wyatt Works Plumbing and both times we have had a great experience. Both Alan and David discussed all the options with us and gave thorough explanations. They arrived in a timely manner and were professional. Highly recommend WyattWorks Plumbing.
Bonnie Gordon
10 months ago
I have a side-by-side duplex, and it was leaking in my kitchen whenever the next door neighbors flushed the toilet. Edward diagnosed the problem in minutes, explained it beautifully, and took care of it that same day. I'm very satisfied!
It took a full week for them to finally send somebody to my house and then they presented three options which to me basically showed they didn’t know what they needed to do to fix my problem.The cheapest option was $500 so I did not use the service. I went with somebody else the next day and got my issue resolved for $150.Based on my experience I will never consider using this company.
Christopher Moore
3 months ago
Dan was awesome and I had a good experience from start to finish!
Camila Negret
3 years ago
Working with Josh and Billy has been a breath of fresh air. They have gone the extra mile every step of the way to support us through a complex plumbing issue, including multiple direct phone calls with Josh to come up with a sensible plan of action. Thanks you team for your hard work, your honestly and your thoroughness.
troy bennington
3 months ago
Professional, and thorough explained exactly what he was doing and priced out before hand. Even the an issue arose and time went well beyond expectations his attitude and professionalism remained intact. Great guy!
Bryan Waldorf
5 years ago
I had worked all weekend to try and fix this issue with no resolve. A friend from my church recommended WyattWorks. I called WyattWorks Plumbing and they sent Chad Eddy out to have a look. First off, I was more than impressed with the way they send you an email when the technician is on their way which contains a photo of the tech and a short bio! When Chad arrived he was very attentive to what I had already done and was very positive and easy to talk to. It turns out my problem was much harder than I thought. Chad snaked the line and had to replace piping 2 times and the clog was still there. After disappointment of it backing up again, Chad snaked the line even further and was able to get the clog out and still maintain a fun positive attitude (it was already 5:30pm..) and he had already worked a full day. Chad is also a veteran like myself! Great to see veterans being hired and doing great work. I would HIGHLY recommend Chad Eddy and WyattWorks to anyone needing plumbing work! Thank you for your service!
Shannon Appell
4 years ago
Would highly recommend WyattWorks!! They were very professional and upfront with everything!! Gave us many choices and options and took care of all of our issues right then and there!! Thank you to Larry and Alan!! Will definitely will use them again and tell all my friends and family!!
Timothy Eckley
2 months ago
Wyatt Works Plumbing was A1. Jesse and Jean were very professional and first class. I’m glad I called Wyatt Works!
Kenneth Washington
8 months ago
Arrived on-time in the middle of a snowstorm. Very professional and provides good options for services. Will definitely use this company for future needs.
Jennifer Hall
5 years ago
Edit: I needed service on my bathroom sink and toilet. Had a great experience the first time so I called Wyatt again. Thank you!Original: Kevin did excellent work and found a creative solution for a big problem. I very much appreciate fixing my problem they way he would have fixed it if it was his own.Emily was very diligent to make sure I knew when someone was coming to my home. She made the scheduling very easy and stayed in communication with me. This helps tremendously when you need to schedule around your job.
steve krieger
8 months ago
Dan cleaned my drains and got them flowing again. He answered all of my questions and cleaned up after he was done. Will definitely hire him again in the future.
Catherine Busher
2 years ago
David is very good at what he does! I asked him to check a turn off valve in basement which he replaced. then I asked him if he could change the direction of some pipes under the sink;instead, he found and replaced the main drain under my kitchen sink-so rusty almost through! He had seen the terrible rust which i had never noticed; Whew!I am very thankful that he is my plumber-checks everything!Thanks David. Kitty B]
Mary Richards
5 months ago
I had a leaking hose bib on the back of my house. I had several different companies come out to quote the replacement/repair. The first provided a quote with no information on why the price was so ridiculous. The second provided an equally ridiculous price, but explained that the new faucet would require a larger hole through the exterior wall, thus the ridiculous price.Edward agreed that the best option would be a frost free replacement that would require a larger hole in the wall. He offered me a couple of options and quoted atll three. In the end,the frost free quote was a$100 less than the prior quotes. He did the work on the spot. Cleaned up inside and out. He also showed me how I could do the replacement in the future! Edward took the time to make sure I understood what he would be doing, how it worked when he was done and how to manage things in the future!I had out of state visitors at my house when Edward came by. They were very impressed with his professionalism, ability to complete the work on the spot and care that he exercised at my home.I would gladly recommend Wyatt Works and Edward to any one!
Richard Goddard
6 years ago
The work that the WyattWorks team just completed at our daughter's newly purchased century home was superb! They identified an extraordinary problem that could not have been detected previously without extensive testing and presented a series of options to address the problem with a realistic estimate of cost. Once we decided how to proceed, they mobilized their crew and, in a single week, completed the work required to resolve major problems with the home's drain tile and storm tile systems. They also resolved the problem posed by a cracked sanitary sewer pipe in a very cost effective manner that avoided additional excavation and significant cost. Every member of the team was thoroughly professional, friendly, courteous, and knowledgeable about the project and the effort required to get the job done expeditiously. The team was careful about protecting not only our daughter's property but also the property of her neighbors on either side. The team was especially kind and courteous to one of her next door neighbors who graciously allowed WyattWorks the use of her driveway to stage materials and as a base for the excavation required for certain of the work. We all were very impressed with the team's efficiency, productivity, and professionalism. With the finish grading, topsoil, seeded lawn, and peat moss topping the team provided, one can hardly tell that any work had recently been performed. What could have been an extensive delay in preparing the home for our daughter's move was resolved by the excellent work of WyattWorks. WyattWorks has done excellent work for us for the past 25 years, whenever we have had a need, and we will never use anyone else!
Edward was AWESOME!!!! Very professional from the get go. He introduced himself and explained how everything was going to go. He never pressured me into doing anything I didn't want to do. He was able to replace both hot water tanks in only a few hours and his work was top notch. I highly recommend you give Wyatt Works a call if you need any plumbing issues taken care of. Thank you Edward for getting us taken care of. I would give you 6 stars if I could.
WyattWorks Plumbing helped my wife and I when we needed to address a small leak in our master bathroom. Despite the job being difficult to perform, their plumbers did a great job and ensured that we were satisfied with the results. I'd highly recommend this company for plumbing and/or other services.
Regina Greene
a month ago
Both reps, Billy and Jackson, were very nice and a pleasure to have them here doing my work - professional too. They fixed my issue and the price was very reasonable. Thanx for the fine service.
Violette Robinson
a year ago
WyattWorks is hands down the best plumbing company! They consistently have the lowest rates. They don’t play games and try to get you to pay for more things than you really need. They are honest and kind and so helpful! I will only choose them ever! Ricky helped us this time but Dan and other techs have helped with bathroom and bathtub issues previously. So grateful for these techs and the customer service and commitment.
Pete I am happy with you and your repair . I am furious with the cost . That job was not worth 1250.00. With only 25.00 In material. I would have done this job myself if it was not for the kidney stone I’m dealing with . Told the person that called next day that I don’t know how you guy sleep at night . At most that was a $600.00 job .I have also filed a complaint with the better business bureau. And I will be contacting the fish 95.5 radio station to share my feelings with them .
After Billy came to the house. The initial process was great. Shortly after, they broke a pipe underneath the sidewalk. They tried to ask me to pay for the material, however I refused. Then they couldn’t provide water for that day due to the broken pipe so that hooked up a house to the neighbors house without consent and stole their water. Never once offered to pay for the water that leaked throughout that night and all next day. I had to pay those bills. It was a very very stressful few days to deal with them. As for the work they left the lawn with all the dirt they had to dig up and made a huge mess. They said it would go down after a few months. It’s been almost a year and it’s the same.
Joseph Stevens
6 months ago
Billy texted that he would arrive in 20 minutes and he did. He looked over the problem and gave me several options. The work was completed, including clean up in an hour. Billy was personable and friendly and polite. He even asked to use a pail that was already handy.
Amanda Bestic
5 years ago
Ben C was awesome to work with! He took his time and completely evaluated our situation. We were looking for estimates and he was able to give us three options with pricing. He was very easy to work with and I felt extremely comfortable with him here. Would highly recommend him, as well as the company. They are upfront, honest, and very easy to work with!
lenore carias
4 months ago
Edward was extremely professional. 100% focused on task and well organized in explanation of options for the natural gas water heater as to repair and/or replacement. Excellent communicator. Friendly. Speaks clearly, readily understood and adjusted to my level of knowledge. Provided 4 quotes for options.
Excellent experience with Ricky and the team at WyattWorks. I had a pipe burst due to a winter storm and called them the following morning. They were able to fit me in on the same day and complete the job. Ricky was very professional, knowledgeable, and friendly. Got the job done quickly, provided me regular updates, and thoroughly cleaned up afterwards. Excellent service at a good price.
David (both David's) were so professional, efficient, and personable. Even my dog liked them and tried to leave with them. I felt comfortable with them in my home and they cleaned up after themselves.
The representative was very thorough, professional and personable. Jean T. Was the individuals name. We’ve used WyattWorks in the past and will again if necessary.
Michael Kirkner
a year ago
Chad Gimmi was awesome, did the repairs, was friendly and professional. Chad explained everything he was going to do ahead of time and kept us updated throughout the job. I would highly recommend WyattWorks and Chad Gimmi.
Sam Lightbody
7 months ago
We have used Wyatt for many plumbing problems and remodeling a new bathroom! They 're professional , on time, communicates on all projects. Luke came for an update to some really old and outdated pipes in our bathroom and work sink. A challenge ! He fixed all! I trust them!
tracy downard
8 months ago
Awesome experience from beginning to end. Our plumber, Edward, was amazing. In addition to being thorough and upfront, upon doing the work he discovered additional pipe damage and he did those repairs without charging us extra! He earned our repeat business, without a doubt.
The tech's from WyattWorks were the best. Brian and Garrison were on time, professional, friendly and cleaned up after themselves. They fixed our problem, and we made some friends as well. Definitely would call on them again and highly recommend to any one in search of a plumber.
Luke and Larry were very professional and personable and willing to fix anything we showed them. They were a pleasure to work with! We look forward to using their services again! Very satisfactory in all ways. Also Rickey came out to discuss adding a bidet and he was wonderful! Knowledgeable, great sales effort-not pushy but well informed and very articulate. Excellent on every way! Edward installed our NEW TOTO Bidet expertly! A+ Great guy, smart, polite, knowledgeable-clearly explained and answered all questions!
Richard Hill
8 months ago
Alex was great. Very cordial, polite and kind. Worked very hard to open drain-but configuration of plumbing prevented success. Arranged for plumber to return to add clean out and then snake. Alex cleaned everything up nicely and was very professional.
Kathleen Byrne
2 months ago
Ricky was amazing, professional, friendly and took care of our slow drain while being peppered with ‘kid questions’.
Susan Paterson
3 years ago
The initial visit for the quote was very thorough and the representative listened to all my concerns, answered all my questions, gave suggestions, and asked appropriate questions of me. I got my quote about half an hour later electronically and in an organized way with lots of notes and details included. Later when I was ready to schedule, I called back and the process was easy, fast, and thorough. The window of time that I was given for the contractors to show up was a HALF HOUR WINDOW as opposed to a vague half day window that other contractors tend to give, and they arrived on time. The work was estimated to take most of the day and was done in a little over three hours. The contractors involved me in the process anytime they had questions about my preferences and the work was done very well and everyone was completely professional. Wyatt Works will be my first choice from now on for gas and water line work. Very happy customer.Update: I have since contracted WyattWorks again, this time due to an expansive longitudinal crack along the top of the horizontal cast iron pipe leading from our main toilet toward the outside wall of the house. Someone was out the same day to take a look and give us a quote. He was very helpful and answered all our questions. Based on the location of the crack and the adjacent pipes/tees, there was concern that work would have to extend to the nearest vent pipe going up behind our shower wall (which does not have an access panel). We scheduled the work for two days later and they were done within a few hours of arriving. Best of all they were able to successfully remove and replace the offending pipe without needing to cut into our bathroom walls! Thanks very much, WyattWorks!Second update: We've had WyattWorks out one more time, to replace our water heater. The heater was leaking onto the pilot light and putting itself out. We'd known its time was coming since we moved in seven years ago, so we knew we would be wanting to replace it. I mentioned in passing on the phone with the office that we'd need a new one, and she took us seriously. I placed my call on a Saturday when we first noticed the absence of hot water and they had the technician come out on Monday. He had a replacement water tank in his truck already with him! This was excellent, as we were able to get the work done the same time as the quote, rather than have to wait for him to come back with a replacement tank. As always, everyone was a delight to work with, and the work was done quickly and cleanly. I am pleased yet again. :)
I had called wyattworks plumbing after the last two days of heavy rain had caused flooding in a number of basements in and around my neighborhood. They sent a very helpful technician (Billy) to my residence to give me an appraisal. He was very friendly and efficient and was able to tell me off any and all issues with my drainage system. I was very pleased with his professionalism and would highly recommend Wyattworks Plumbing to all my friends and neighbors.Thanks to all of you at Wyattworks Plumbing.Mark Riesche
We had to get a hot water heater replaced quickly when ours started leaking today. From the first phone call to wrapping up the job, WyattWorks was amazing! Mike and his helper (we forgot to get the name!) were AWESOME! Very professional, responsive, prompt, reasonable, and extremely knowledgeable and skilled. Quaility company, quality people, and quality work. We HIGHLY recommend this compnay.
I highly recommend WyattWorks Plumbing! Jeremy was awesome - he was so personable and friendly and really knew his stuff. He immediately diagnosed my situation and provided me with the details of what I would need done. He got the job done in much less time than I expected and arrived within 90 minutes of me calling! Couldn't ask for anything else.
Reginald Richardson
9 months ago
Chad from WyattWorks did a fantastic job at my home. He was very courteous, professional and efficient to say the least. I have dealt with WyattWorks in the past for all of my plumbing needs and the service that they give from customer service to technician is beyond and above. You get your money's worth when you deal with them and Chad kept me as a continued customer.
Eric Gallivan
4 years ago
I called WyattWorks to have my dishwasher water line moved. The scheduling was easy and quick. Shawnica did a fantastic job putting me on the schedule and keeping me updated on the day the work was to be done. The response time was less than I was expecting which was great. John H. Came out to perform the work and was amazing. He discovered a second problem under my sink and gave me several options for the fixes. John completed the work without interruption to our daily routine and was very professional and personable. When he was finished moving our water line, he showed us the work and asked if we had any questions. Everything looked professional and works as it should. Overall, I am extremely pleased and will be using this company and John when ever I need any work in the future.
Nicholas Penney
3 years ago
Overall, I am happy. I'm sure I could have found a cheaper hot water tank, but there is no way on earth I could have found a better plumber. WyattWorks sent Thomas, a true professional, and very knowledgeable plumber. He was completely honest, told me i could get cheaper install somewhere else, but also explained that WyattWorks stands behind their service with a 6 year warranty, which is important when it comes to hot water heaters. I would absolutely use WyattWorks Plumbing again. Sometimes it's not just about cost.
Tried to unclog our toilet for 2 weeks. Tried every remedy I could find online. I remember going to HS with owners Andy & Ruth Wyatt and knew they were good people. I was very pleased with my service and quick resolve. Lisa Teske Roth
Pam Waltenbaugh
a month ago
Edward did a wonderful explanation of everything and checked out the main water line and checked for gas leaks and made sure all was safe in our home. Well done! He was very knowledgeable and professional.
Pam Waltenbaugh
Carol Lanese
4 months ago
Ricky was very courteous, professional and made ever effort to make sure the work was completed correctly. He went out of his way to provide excellent customer service which I sincerely appreciated. He guaranteed the work which is also important. I highly recommend him.
Kevin Kimmich
8 months ago
Chad Gimmi did an excellent job from start to finish on our project, the installation of a hot water tank. He provided us with a good set of options to consider, then carried out the job in a prompt, and professional manner. He left the area cleaner than it was before he started. The new tank looks great and should last years. I was quite happy with the entire process from the initial phone call through the payment.
Timothy Tedeschi
5 years ago
Jamal was up front with pricing and courteous. Gave us a $100 off coupon we were unaware of and asked before doing anything. He was prompt and thorough in his assessment and explanation of what he did. Definitely would recommend.
Lee Diogeneia (True)
3 years ago
WyattWorks is awesome. Despite their busy schedule, they were able to get to my job when other folks couldn't. Every single person I spoke to was polite and professional. Their guy, Mike, was able to figure out where the leak was coming from and got it fixed, replacing the toilet the same day. I'm very pleased!
Billy Turner
3 months ago
Very knowledgeable and friendly, laid out all my options with no pressure. Will use and recommend to others.A++++
Sheila Bodager
2 years ago
We had used Wyatt Works in the past and were happy with their service; so when we knew we needed to replace the sump pump (not an emergency situation), we gave them a call. They sent a plumber, Larry, to our home the same day. Larry was very knowledgeable, courteous, and professional and was able to do the job before leaving. Excellent customer service from start to finish. Thank you!
Tech came out to ascertain why we were loosing water pressure. Analyzed the situation, came up with a solution in minutes. Made a repair and done in short order. Tech was very professional, and courteous. Start to finish in one hour. Very pleased.
Barbara Corkran
a year ago
Edward was extremely professional, thorough and explained our options in a way that was easily understood. The repair was completed in a timely fashion and he waited to verify that the leak was completely gone before getting ready to leave.We were impressed with this company’s response time as well in that we called this morning with our problem and it was fixed by Edward on his second house call. That’s excellent service!!!
Josh and Dave were very professional, knowledgeable, and thorough. They have a process that included evaluating the issue, presenting cost options for the work, which included things we didn’t notice, then letting us decide what work we wanted done today. Our simple drain clog turned out to be a bigger problem that involved installing a clean out. We felt that their evaluation was fair, they worked hard to fix the problem and were very conscientious about cleaning up afterwards. All and all great work, great documentation process, and above and beyond service, effort, and execution.
Most impressed by Ricky’s outstanding professional manner and knowledge. He identified the problem, explained the planned repairs and performed them efficiently. The entire job was neat and clean from start to finish. This was the most pleasant plumbing experience I’ve ever had.
Kevin did a power flush of the plugged drain and explained the process completely. He also talked about our changing the kitchen faucet and disposal, something that we were already thinking of doing. Looking forward to his return in a week or two when he replaces those items.
Highly recommend WyattWorks! Very professional, prompt, and courteous. David explained the options for repair and provided detailed options in writing so I could make an informed decision. They will be my first call for any future needs!
Terry Simmons
4 years ago
I am a Air Force Retired Veteran as I was in need of some plumbing done at my house of course so I called the company as one someone recommended them, I had looked them up, saw that they had a good references. The first time he came out to see what I need I have already written about but he was straight to the point and hid nothing letting me know what it would cost and what may or may have to be done, meaning in best to worst cases as far as money wise.The second time he came out went right to work and told me every step of the way what he was doing and if there was something I had to make a choice on he would let me know. I felt that this was far as most would have just done it and gave me the bill. He worked on it until it was working just as he said it would and even when it was the slightest leak he worked on that until it ddn’t leak anymore. “Them old iron pipes I Had” When he repaired something he cleaned right up behind him and as he said I am not happy if your not with the product or close to that. It is comforting to know that there are still folks out that there cares about their jobs and the people they are working with. Rest assured that if another plumbing job comes up this would be the team I would want to be working at my home! Also of note they made you feel like you were part of the family just by the way they handled there business and plumbing.So in closing I know it is far and few in between that you find some people who care about what they do and your company seems to have that. As a retired veteran of 25 years it takes a lot for me to say that with most things on a day to day basis because it is something I push for everyday in what I do at my job. Again, thanks and God Speed.....!!!!
Pete came out to install easy valves and replace the faucet for our kitchen sink. He worked quickly, was friendly, and the quote for the work was reasonable. I will definitely bring them in again for future work.
Lindsay Parker
2 years ago
We've used WyattWorks on several occasions, and every time they've been prompt, courteous, and performed excellent repairs. I appreciate the professional communication from their dispatch service about when to expect their technicians. We've worked with Larry, Bryan, and Ricky, who have all been knowledgeable and have created detailed estimates that provide multiple options for our budget. The company's reliability is the main reason we'll keep coming back to them in the future.
Anand R Tiwari
a year ago
Peter from WyattWorks came, checked the leak, suggested that we replace the parts, gave me the quote. Once I agreed, he got the parts, installed, checked and fixed the leak. All that in less than 2 hours. He provided a great service, explained before and after the fix was completed.
My water heater went out last night and WyattWorks was able to respond right away and sent out a technician first thing the next morning. Kevin was both courteous and professional. He laid out the different options I had and was able to remediate the problem right away. Highly recommend if you are looking for great communication and a professional service done right.
Andrew Zelasco
3 years ago
Billy and Brian did an incredible job hydro-jetting my sewer line. They were very knowledgable and extremely personable. I felt very comfortable with what they were telling me and everything was clearly explained before anything was done. I will definitely be calling WyattWorks again if any plumbing concerns ever arise in the future.
Rick Frano (Demetari)
7 months ago
Very informed and helpful. Took the time to discuss any and all plumbing related questions on my property once the primary issue was evaluated. Worth every penny.
MaryJoy Yanicak
3 years ago
First of all the receptionist is so sweet, kind, and attentive. She let me ramble and remained so calm, and professional.Bryan came out after hours, could not have been any better!He is extremely knowledgeable, figured out where the blockage was and eradicated it!!He explained everything and kept me in the loop the whole time!He also cleaned everything and left it much better than it was!I would definitely recommend this company, best plumber I’ve had in Charlotte!!Thank you!!
WyattWorks (Peter) did a great job for me for a service call for a clogged washing machine drain line on my 3-unit Cleveland rental property. He pointed out my drain cover was clogged with lint and the drain line was probably OK. So I removed the cover and cleaned off the lint, then Peter ran water from the slop sink feeding into the drain line and tested the drain line to verify the line was not clogged. When I asked how much the service call was, he indicated no charge since he didn't do any work and was in the neighborhood anyway. This has been my only experience with WyattWorks, but I can assure you, they will be the company I will call for any future plumbing service needed for this property!! Thanks Peter and WyattWorks!!
Dennis Barta
8 months ago
David was courteous, knowledgeable, and helpful. He handled everything professionally and made sure all aspects of the job were clearly explained and understood.
Vanessa Austin
4 months ago
I called WyattWorks Plumbing because I had not one, but two toilets that had water running. Appointment to come to my house was made right away. Every one on the phone that I spoke to and texted with, was very friendly and welcoming. Pete Jahnke came to my home, which was one of the companies service men, to fix both toilets. Pete was so awesome! He was friendly, professional and timely. The company even sent a little bio about Pete that was informative and fun to know about him. He looked at what needed to be done and gave me a great estimate for the work. Both toilets were fixed perfectly in under an hour.I am very happy with the service I received today. I will be calling WyattWorks Plumbing in the future for all of my plumbing needs. Thanks again Pete for your great service and may God bless you with much success in all you do!
My sink was clogged and I was unable to unclog it myself by following recommended home remedies. WyattWorks was quick to respond, very professional, and fixed my problem! A section of the plumbing needed replaced which I would definitely be unable to do by myself. Dan replaced it the same day! Everything works great and I'm very happy.I used them WyattWorks again for another plumbing issue and am still pleased. Peter did a great job, thank you!
This company is top notch. Very professional from start to finish. They called and emailed every step of the way. David came out to replace an old galvanized drain line to new PVC and he did a fantastic job. David went above and beyond by pointing out other issues and upgrades I should eventually address and gave me many options and pricing for everything. I highly recommend this company.
An amazing company I would always call to help with any plumbing needs. The tech (Peter) was very nice and helpful. He explained everything and gave me a quote of what it would cost before he did any fixing. He even helped me out with giving me some contact info for other people to help with landscaping afterwards. Thanks Peter!
Phyllis Batson
a year ago
Best in-home service I have received in many many years. Edward was professional, knowledgeable, courteous, efficient, proactive, and informative. Replaced the in-tank works for two toilets; in and out in an hour. Future plans include bathroom remodel. I will definitely engage Wyatt Works Plumbing.
WyattWorks plumbing wanted over $1300 to clear a laundry tub drain. Another plumber said it appeared the drain was blocked at the street - no charge. The city of Lyndhurst cleared the drain from the street for free
Bonnie Whitmer
a year ago
I had heard all of the advertisements for WyattWorks Plumbing on 95.5 The Fish radio station and thought if I ever need a plumber, I am calling them!! This company lived up to everything they claimed!!!! Everyone I spoke with on the phone to set up my appointment was pleasant, kind, and helpful! The two plumbers who came to my house were on time, extremely professional, and did great work. My husband even commented on how nice the guys were, how hard they worked, and how they explained everything very clearly! They were completely prepared to do the job and it was completed today!!! It was a Whallakadoodle!!!! experience!!! I would definitely use them again and I will recommend them to anyone who asks for a great plumber!!!
Jerry Eliason
2 weeks ago
Very professional and courteous. I'm confident of the quality. Thanks again.
Travis Wolfgang
2 months ago
This was our second time using their services and once again, it was a job well done. The technician Larry was punctual, very knowledgeable and overall a nice guy. He was even good with my kids who wanted to ask him a million questions! The family who owns WyattWorks are good people and I'd recommend this company to others.
Carrie Bennett
a year ago
Wonderful and professional service . Highly recommend Wyatt Works. Their technicians took the time to thoroughly explain the approach to the project we needed repaired and went above and beyond from the first initial consult to project completion and it was a major project ! Both Ricky and David did an excellent job and we are very thankful! They delivered on time and I want to also say that the overall customer service you will receive from Wyatt Works is top notch . Thank you!
Jason and Skylar were awesome. They were prompt, very professional and very knowledgeable . They kept me informed. They both had excellent customer service skills! I would recommend your company to others based on their service!
Sara Barravechia
4 years ago
WyattWorks Plumbing took care of a need to have our bathroom plumbing fixed same day. Our technician Luke was professional, knowledgeable, and really took his time to explain our options. Everything is fixed and he cleaned up the area nicely! We will definately consider planning to use this company again for future needs.
Nolan Reiter
3 months ago
They were professional from start to finish. Our plumber, Edward, was extremely personable, knowledgeable, and easy to work with. Everyone I dealt with at the company was polite and acted as if they wanted to actually help fix our issue. We will use them again!
Stephanie Wadsworth
4 years ago
I called Wyatt Works this morning and had someone out to help me by this afternoon. Bryan was very thorough and knowledgeable; we have a difficult problem to diagnose ahead of us and he gave us clear options to move forward. I have been using Wyatt Works for a few years and will continue to use them!! Thanks guys!
Barb Hartford
3 years ago
I have used Wyatt Works for years and have never been disappointed. Jamal is very thorough and never rushes through a job. I am always confident that a job has been done properly.
Peter G. Ghazarian
3 years ago
It was a bit more than I expected, but they were totally upfront about pricing and provided me with multiple options regarding the work I was having done. The quality of work and service was way beyond what I have had to deal with in the past. Their warranty on the work done speaks for itself.
Thanks to technician Billy Kay! Prompt service, an accurate estimate, excellent workmanship, and a warranty: what more could you ask for? Bonus: they are even long-time NPR supporters!
The drain pipe from our upstairs tub was leaking to the floors below. We called WyattWorks first thing in the morning and they called us back as soon as they opened up for the day. They came out within an hour and a half, assessed the problem and gave us various options to fix the problem. They were very detailed in their assessment and didn't push the most expensive option as it wasn't necessary. They performed the work in a very professional manner, and got our problem fixed that day and had everything cleaned up before they left (no mess at all). The customer service was outstanding as well. While they were in the process of assigning one of their plumbers, their customer service person kept us posted on the progress and let us know when Luke and Quinn would be there. I felt that they were very honest in their assessment and I felt very comfortable in having them work on this job. I also like the fact that it came with a 5 year warranty on the work. I would not hesitate recommending them or using them again in the future.
Samantha Sowers
7 months ago
Our kitchen sink wasn’t draining properly. Wyatt Works came right out and we’re able to fix the issue. Turns out it was a drain pipe issue. They were very courteous and professional. Would highly recommend.
Edward was very professional and courteous. He took the time to explain our options clearly and thoroughly, and performed the work quickly. I was very impressed and would not hesitate to recommend WyattWorks Plumbing to others- and specifically Edward. Oh, and addressing WyattWorks directly- keep ahold of this guy. He makes your biz look good. Give this man a big, fat raise!
Contractor One
3 years ago
This is a top-notch plumbing organization!! I had a plumbing issue with my shower faucet I called my home warranty and they gave me some Mickey Mouse plumbing operation which I refuse to use. I called Wyattworks Plumbing and they got me into their schedule within a day and a half which for a busy company is very very quick. The day of the service they emailed me a confirmation with a photograph of my technician and gave me service time updates. The technician Steve was extremely nice very knowledgeable and had the faucet fixed very quickly. He had all the materials right on his work vehicle and dealt with my home warranty so that I had very little to do in regards to getting this completed. I certainly would recommend this company to anyone and everyone!!
Wyatt Works came highly recommended to me so I called them to get a quote. Larry was on time, friendly, knowledgeable and an all around great guy. He emailed me the quote before leaving. When I have the work done, I will definitely use Wyatt Works.
I'm a little disappointed that I can't leave more than 5 stars bc they deserve WAY more! The customer service I received from Wyatt Works went way above and beyond what is customary and expected. I called on December 21, 2021 to have them look into the sewage smell that the tenant in my rental property was complaining about. Most companies would have given up trying to schedule service with my tenant after 1 or 2 tries.Despite my tenant's continued lack of response, Wyatt Works persisted via text and phone calls to her for a month and a half! A month and a half!And my tenant even locked the camera line tech, Billy, out of the house when he stepped outside to call me with what he found. And yet, they still continued to reach out and try to schedule her again. It was frustrating on my end - to hear how difficult my tenant was being, and I wasn't even the one trying to get her scheduled. So, not only did Wyatt works stick with it for a month and a half, they also kept me in the loop every step of the way with all of their attempts.I am happy (and deeply relieved!) to say that the stars aligned YESTERDAY, February 1st, 2022! - and Billy and Pete were finally able to get in and clear the drain line from the basement out to the sewer with the jetter.I am so appreciative of all they did to make this happen, especially living out of state, that I requested to speak to Larry, I believe the manager (?) or owner (?) to let him know how much I appreciated all his staff did on my behalf to get this done and how professional his they were.Billy called me from my rental property both times to let me know what he was seeing and how the jetting went. I spoke with Maria and Elaina many times and know that Shawnika was also working on my behalf behind the scenes. To say that I have been IMPRESSED and BLOWN AWAY would be putting it mildly.PS - This was after having 2 other companies to the house for an estimate - one of which wanted to pour bleach down the drain to solve the issue (this was the property management company's guy), and the other which was clearly trying to get me to do un-needed repairs - items that weren't even the issue.I can't recommend them highly enough. Thank you, thank you, thank you!!!! Sooooooo grateful!!!!
Wyattworks helped us get our upstairs shower back in working order after it had been leaking through our ceiling. Their customer service was terrific and the techs they sent out were fantastic. Luke and Thomas came out and quickly assessed the problem. We were scheduled to get the rest of the work done a few days later. Ricky came out right on time and completed the job. Everyone we interacted with was friendly and professional and they made the whole process far more seamless and manageable than I thought it'd be. We'll definitely be using Wyattworks again in the future and I highly recommend them.
Ryan came out to do some jetting on my leech field and was more than willing and very helpful and understanding the $?!&?$ job that needed to be done. He even tried getting a discounted price for me. Very professional and Wyatt is honestly a legit plumbing company. I’d definitely recommend them
They were great. Gave us several options. The best presentable plumber I have ever seen.
Incredible service! I can’t tell you how hard it is for a company to be responsive, professional AND have the courtesy to call and let you know they are on their way, and Wyatt Services did all 3. Thomas came to our house to look at our kitchen sink draining issues, he was Incredibly knowledge, he walked me through a few options and even gave me helpful tips regarding my water heater. Thomas was able to unclog our drain and replace the disposal, he was so kind and got the job done, he even spent time to show me what he did and demonstrated there are no leaks and no backup issues!! Wyatt services is lucky to have Thomas as a team member, I will recommend their services to everyone I know!
Kevin did a wonderful job servicing my tankless water heater. Extremely friendly, experienced, and hard working. Carries on the the tradition of excellent service I have come to depend on with WyattWorks Plumbing.
Monica Torres
3 years ago
The whole experience was easy thanks to the professionalism of every team member I encountered. David came and quoted my damage the same day, and fixed my issue. Due to the anatomy of my old pedestal bathroom sink, the fix could not be ideal, but David communicated with me every step of the way and let me know the options. Thanks you.
Larry was super honest about price and how things work. I did not have him fix the problem but he was straight forward and honest. He told me where I could find the product if I choose to handle on my own. Would recommend!!!
Katherine Moyé
a year ago
Ed was AMAZING. He is very knowledgeable of his trade and took care to explain all of his work as well as thoughtfully answering alllllll my questions. I am a new home owner and had a few smaller problems to repair. Ed did a wonderful job and was so easy to work with. Not to mention he was very considerate and just an all around nice guy!
Edward was on time, very polite, very knowledgable and did a fantastic job. He was extremely good at explaining what I needed to have done, all the options available to me, and walked me through the whole process. I will definitely call Wyatt Works again when I need a plumber and I will request Edward again. Its nice to know that what Wyatt Works professes in their ads on 95.5 The Fish is really true!
Belinda McFee
3 years ago
My experience with WyattWorks, and the technician that was sent to my home, was above average. Very easy to set up an appointment time, and the technician was prompt, fast, but thorough, and neat. He explained my options clearly, inspected the pipes leading to the problem area, and did just what I asked without pressuring me to add in other work. I also appreciate that this firm services my area, as the first (highly recommended) Cleveland plumbers I called did not. The only thing keeping me from giving 5 stars was the pricing, which I thought was somewhat high. However, I was willing to pay for a job well done.
Brenda Abdelrasoul
9 months ago
Edward Wright is awesome. I will continue to use Wyatt Works for plumbing services because of his outstanding work.
Jean and David were excellent. Professional. Very courteous. Prompt. Thorough. Hard workers. Never complained. Friendly. Gracious. Wallakadoodle!
WyattWorks rates highest on my list of any company I have needed for service to my home. They were outstanding and come highly recommended. We had a hot water tank issue and to our surprise they were able to provide same day service with a brand new install! But the true value, professionalism, honesty, respect and kindness out weighed anything else in my book! Josh and Seth were outstanding and come highly recommended! We're actually thankful, grateful and fortunate to have picked this company on a whim looking at other customer reviews! You will not be disappointed! WyattWorks thank you all so much!! We greatly appreciate your service!! This if for the company in Charlotte, NC (Pineville)…….FYI!!!
I have used Wyatt several times and I am never disappointed. This time I had a leak in the ceiling and they were out the next day to locate and repair. In the course of this repair there was a need to have the water department shut off the water which delayed their progress but this was not a Wyatt related delay. Even during the wait for the water department Jean stayed late and checked in each day to see if the water had been turned off and once it had promptly returned to complete the work. I cannot say enough about Jean who was always smiling even though there were points where I would have been frustrated in his shoes. He explained everything in depth and did flawless work. Due to events outside of my control, I have been a fairly frequent customer of Wyatt works and while I wish for no more reasons to call them, would not hesitate for a moment to do so.
Jackie Harris
4 months ago
Despite having little knowledge regarding the specifics of plumbing, David Light explained every step of the process in terms that I could understand. He was very courteous, respectful, and detailed oriented. He brought calmness to an overwhelming experience. David serves as a role model for his co-worker, Korbin. Korbin exuded the same dedication and commitment to excellence as David. Both are a true reflection of hard work and ensuring the customer is a conscious consumer.
My kitchen was flooded. Nobody would come on a weekend. But this company did and within hours of calling. Josh was very nice and professional. He offered me several options as my garbage disposal was broken. He put a new one in and was finished in less than a half hour. Considering this was a weekend the price was fair. And he came out in the middle of the virus scare. Not many would do that. I will use this company for all future plumbing work. Truly a life saver.
Everyone I spoke with at WyattWorks was incredibly professional and helpful. Edward was the absolute best plumber I’ve ever encountered. He was kind, respectful, on time, thorough, patient, a great listener, fixed everything incredibly quickly and did a great job with all of it, and he was overall a delight to have in my home. Edward went above and beyond, and I will absolutely use this company again. I’m so grateful to everyone at WyattWorks for getting me the best plumber I could hope to have at a price that was ultimately quite reasonable for everything he did. I especially appreciated that someone answered the phone after I flooded my kitchen at 7 in the morning and how quickly they got someone out to me (2 days). If you want the best, these are the people to call!
Carol Porter
5 months ago
The entire experience of hiring WyattWorks Plumbing to having the work completed was positive! David Markulik did the work. He is a 10+ as a communicator, keeping us informed of everything he found and with solutions to fix the problems. He started with four approaches to fix our issues. No hard sell. No over sell. His work is excellent. David has hands-on knowledge of wells. That was just one more reason I had confidence in his ability to complete our projects properly. David came with all the parts we needed which enabled him to stay on the job with no need to leave to get parts. We’re 100% satisfied with David’s work. It’s good to get this bathroom back on line.
As always, excellent costumer service and response from Wyatt Works. They came out same day. Larry was fantastic! Great attitude, very professional, friendly, efficient, and considerate with multiple recommendations offered to fit our needs.
Tyler McTigue
3 years ago
We had our hot water tank kick the can last night. WyattWorks came out the day I called them and replaced it, within hours. They gave me options and everything. Absolutely amazing customer experience! Will use them for all future plumbing needs!
Meredith Koletsky
a year ago
Please be advised WyattWorks charges flat rate pricing and the cost for routine service is extremely high. They did a routine installation job (faucet, garbage disposal, plumbing under sink) for me on a weekday and charged three times what my traditional, reputable plumber would have charged (who was unavailable or I would have used him). While I accepted their estimate before the work, I assumed it was more complicated and felt confused/taken advantage of when it was done.Follow-Up: The service manager was quickly available to discuss my concerns and worked with me to right the situation. He also sent out a different employee to follow-up, address some concerns and apologize for the experience. I appreciate the effort to right the wrong. Having said that, they are still expensive and I would advise closely reviewing the estimate and shopping around before accepting.
Patricia Michalski
a year ago
Pete did a great job snaking out my drain. He reviewed what he was going to do, went over the options with me and then got to work. When the job was done he had everything put back together and cleaned up the area under my sink. Awesome, quality work as usual.
Eric Herring
9 months ago
Company took care of us very well. Water heater went on the fritz on a Saturday, they were able to evaluate, get a part, and have the fix done within a few days. Explained everything very well and even took care of a few extra issues they noticed while doing the job without changing the quoted price. Lots of companies do good work, few companies communicate effectively and quickly like them. Billy Kay was awesome!
Mark Leftridge
2 years ago
David was our repairman. He was professional looking, extremely articulate and patient as he walked us through the work that needed to be done. He understood our needs and our budget constraints and was great about telling us what needed attention immediately and that which could be tackled later. It is never pleasant (or inexpensive) to call a plumber, but I was very pleased with his work and felt that the price was inline with the quality reflected in the finished product.
Called after hours for some backup in my floor drain in the basement. Sent Justin out quickly. Unclogged my main drain line. He was professional, worked hard, and did a great job. Will be using them for future plumbing needs.
Gregory Belt
11 months ago
I have tried four different plumbing companies since I moved into this house last year. Wyatt is the best overall value by far. They are responsive, on time, extremely clear about communicating options and are just a great overall value.
I was most impressed that Wyatt Works took the time--and the personal interest--to research the fail-safe mechanisms for our old steam heating systems (two in a 1930's era duplex), and to determine that installation of very expensive Hardford loops would be redundant, not necessary with automatic water feeders and low-water cut-off values in good shape. I was also very happy that the technician examined the burners and pronounced them pristine, not in need of any cleaning--thereby saving us additional money off the estimate. Communication throughout the process was stellar. All I did was place a single phone call about a rusted and leaking water-return line, and Wyatt Works followed up with scheduling, as well as keeping us apprised of developments and timing. The technician was prompt, courteous, competent, informative, friendly--everything the customer could want. I had balked at the company's high prices before this, but this was a big job, and you get what you pay for.
marla meszar
4 months ago
Very professional and courteous. Drain cleaned out quickly.
Will use again for another plumbing needs.
The BEST!!!!!! Hands down. They are the only company I would call for any plumbing service. I am self employed and very particular to who I spend my money with and conduct business. Worth every dollar.
Diane Truhlar
7 months ago
This is a great company that does great work so if you are ever in need of a plumber please use Wyattworks. Their workers are curious and professional. Their rep Ricky Bobbins that did the work that we needed done today did an amazing job. I have had several jobs done with Wyattworks and they always do great work.
Never a great day when you have to call a plumber, but man these guy's were great. Start to finish. Office stayed in contact as far as when to expect them and the plumber, David was Fantastic. Very clean, respectful, knowledgeable, helped me not only with the issues I knew about, but as a new home owner made sure everything else was in great shape too. Would highly recommend.
jason abernathy
a year ago
Peter Jenke from WyattWorks arrived on time, very professional, and friendly. He clearly gave us the options and pricing. He was able to get the clog removed and cleaned up after done. I will use them again the future and highly recommend Peter.
Rick & Bonnie Horsfall
a year ago
Pete was very personable and invited me to watch what he was doing. He explained things as he went and showed me the clog and how well the water flowed once it was removed. Great technician, great service.
Linda Meredith
8 months ago
Dan from WyattWorks just completed clearing the outside plumbing line. His service was awesome! He persisted until the job was thoroughly completed. Excellent quality work! Highly recommend WyattWorks and Dan.
Steve Hopewell
4 years ago
Larry came when expected. He was knowledgeable helpful and gave us options. He worked in a timely and efficient way. He left our home as clean as he found it. I have now used Wyatt Works twice. On both occasions I have been extremely pleased. Definitely recommend them.
Trevor was professional, courteous and provided multiple options.
I look forward to continued work with WyattWorks based on the experience.
Michael LaRiccia
4 months ago
Edward did a great job, as usual: thorough, professional and quick.
Cassandra Studer
9 months ago
The guys did a great job. Took the time to explain everything. Great customer service. Prices were reasonable. Respectful of the property. They checked out everything and gave me multiple choices.
Rosemary Ulee
a month ago
Two days in our new home and our first load of laundry both bathrooms flooded. Water coming up from under both toilets. Billie and Dan came out immediately and cleared the outside drain. One week later Dominic and the crew came out to fix the problem. They were prompt, professional and very mindful of our needs. Very impressed with WyattWorks from their office staff to their technicians. I will recommend WyattWorks to everyone I talk to! Thank you for making our dream home a home again!
Alicia Shorter
a year ago
If I could give 1000 stars i absolutely would! I called Wyatt works plumbing after being strung along by a different company for 2 weeks about my water heater, from the moment I called I've been thankful I found their number on google. They were quick to answer the phone, and incredibly kind to talk to, and once I told them I had been without hot water for over 2 weeks she made sure they'd get someone out asap. After an hour of the first phone call, Edward showed up at my house, took a look at the issue, gave me my options, and was incredibly patient, kind, and knowledgeable. After agreeing to what plan worked best, he got to work, and got a new water heater installed right away. I could not be happier with the outcome. It took 3 hours, and was a little bit pricey, but it was 100% worth every penny. I'd recommend anyone in need of any plumbing work to call them first! Thank you all so much! ⭐️⭐️⭐️⭐️⭐️
betsy dvorak
7 months ago
This company is a fraud! I was assured that a plumber would be at my house to do the necessary repair which included busting up the concrete floor to fix a broken pipe. I confirmed this by a telephone call the morning of the appointment and stated I don't want anyone coming who will not be able to do the work. What I got instead was a very kind salesman who could not perform any repairs. I then got a quote in excess of $23,500. to replace not the broken pipe in my house but ALL the plumbing in my house! These people are CROOKS, unethical to the highest degree and frauds since there clearly is NO need to replace all the plumbing in my house. They area thieves that should be run out of business. They were seeking to take advantage of me & will obviously do so to anyone who falls for their material misrepresentations.
Marty Miracle
2 months ago
Larry knows his stuff and is polite and professional.
Nancy Moore
10 months ago
On the call Friday, October 14, I asked my plumber of 42-years, Wyatt Plumbing, if they would give me an estimate on installing a new dishwasher. They responded and came on Monday, October 17. Their response was so quick and I got my estimate. Today with labor shortages, when previously reliable plumbing services can make homeowners wait and wait and wait, I am happy to say that Wyatt still serves today as well as it did 42 years ago! High compliments!Preceding review= David arrived to repair all three toilets in our home. He diagnosed and confirmed the problems, writing three different estimate options. After selecting the option best at the time, he repaired all three and then showed me what he had done to each. I really liked the way he treated me like an informed consumer who had the right to know what the repair entailed and furthermore what was actually done that I was being charged for. After thirty years with Wyatt Plumbing, they still keep getting better! Bravo and five stars!!
William Sojourney
3 years ago
Yes, my experience was very good, he showed up on time and was very professional in my needs for service. he respected my home and was very polite, not pushy, or trying to over sell me on other products. he asked if I had any other needs and address them with me with options.
Jamal from Wyatt Works answered our call on a Sunday and was on site within an hour. Within 15 minutes, he had diagnosed the issue and provided several solutions. Each of their costs were clearly explained. He fixed the problem quickly and efficiently and had everything working properly within a couple of hours. The entire experience was professional with clear communication. We could not have had a better experience.
Jeremy Rothstein
4 years ago
Billy did our repair. He was awesome as was the company from start to finish. I would suggest always being the first appointment of the day if you can be as that is the only one that is scheduled for the day. Also, they are high quality which means they are NOT cheap. To take off and put on a piece was $400. Luckily, there are a few coupons on their website. I don't know a ton about plumbing but I believe the average work is around 350 so i shouldn't be too shocked.
Fair Priced and Trustworthy. The entire WyattWorks team was a joy to partner with. They were VERY honest, very professional, and very down-to-earth. They diagnosed the issue with clear explanations and completed the job in less than a day. I highly recommend their competence.
Michael Sirosky
2 weeks ago
Jesse and his counterpart showed up on time and provided a thorough evaluation of the plumbing in our home, including setting up a follow up appointment where additional equipment would be needed to further diagnose our issue. They offered a tiered list of options to help solve our problems and were able to start and complete the work we chose to have done the same day.
Marcus Freeman
2 months ago
Just a quote and review of my overall homes plumbing, no work done yet. But, unbelievably thorough and comprehensive walkthrough of everything . Jean is exemplary and a consummate professional.
Charlotte Zaranka
a month ago
Great plumbing company. Always return calls and keep you updated. Good crew of workers. Dan did a good job finding our problem. Luke did a great job with the actual sewer repair. He has a good trainee working with him.
Truly satisfied and impressed with the service provided by WyattWorks, and more specifically Alan. The company checked in via multiple methods to confirm my appointment time, and maintained great communication from first booking the appointment through Alan arriving promptly at our home. Alan was great to work with, and made the experience one that's definitely worthy of a 5-star review. He was professional, kind, and thorough, taking the time to present us with multiple options on how to get the job done and thoroughly explaining each one. He completed the work quickly and we are very pleased with the repairs/upgrades made to our shower. I will definitely be using WyattWorks for any further plumbing needs!
Betty Horsfall
11 months ago
The Wyatt Works team was efficient and explained everything the did as they researched the sewer backup issue. They used a camera to check the drain and I was able to see for myself what they were seeing. They also took photos and a video for future reference. They blasted the blockage with water and, to my great happiness, told me that the issue was a blocked trap--the pipe itself is in great shape. I appreciate their expert assistance, and their willingness to discuss and show the work they were doing as they did it. They left me with peace of mind. Thanks, guys!
Jeffrey Pasucal
4 months ago
As a first time home owner, when anything goes wrong in your home it's extremely scary. Especially when it has to do with a gas line. Thankfully my wife and I were recommended to use Wyatt Works by our friends and we are extremely happy they did. Ricky was on time and extremely professional with how he handled himself and everything at our home. We are currently in the process of moving in when we noticed a gas leak at our stove and a leak in our half bath sink. He took care of both of them extremely quickly and was upfront and transparent about the cost and time of labor. He even went through my home and helped me identify some shut off valves for any possible issues in the future. I was even more thankful that Ricky helped identify some issues that could essentially cause me more headache down the road and will most definitely be scheduling those fixes soon. We had a great conversation about fixing issues before they occur because in the long run, it will save you the most money. I am again so thankful that we found Wyatt Works and will most definitely be using them in the future. Thank you Ricky!Also shout out to Jasmine and Alaina for the great and constant communication during scheduling and the day of communication on when Ricky would arrive.
Edward Wright is so kind and very intelligent! Learned things about my home that I had not known. Edward wanted what was best for us and that included humbly referring us to someone else that specialized in the type of issue we are having. Highly recommend him!
Lauren faddoul
11 months ago
Edward was super helpful and professional! He gave me multiple options on how to get my plumbing issues fixed and gave me his recommendations with everything!!
We have been loyal customers of WyattWorks for at least 13 years. We have never been dissatisfied. Today, Larry was an incredible detective solving our main bathroom faucet issue. He is a true gentleman, as well as knowledgeable in his craft. He was extremely careful in making sure we understood the problem, how it could be repaired and what to expect in the future. We opted for the most extensive service, because we are planning to sell our house in 10 to 12 years. Better to address the issue now, enjoy the benefits and have no problems when the home is evaluated for sale. When Larry completed the task, he shared the severe deterioration of the pipes. They were crumbling as he was removing them. Thank goodness we followed his good advice. The kitchen faucet just needed some tightening. Hope our plumbing problems are few, but we would be delighted to see Larry again. We know we would be in good hands.
I have depended on WyattWorks as my plumber of choice for years and have never been disappointed. They accommodate my schedule, or in an emergency, they respond quickly. I appreciate their friendly, professional and honest servicemen whose work is done efficiently and to my satisfaction.
Ashely Spisak
2 years ago
Couldn’t be happier with the work. We had multiple companies out to give us a quote and WyattWorks was the only one to give us more then one option and choice. Affordable and reliable. Very professional and friendly. We would use again without hesitation.
Peter did a great job of inspecting our leak. He gave us a few options. We asked him to look at some other issues and he gave us more options to fix our problems.
Danielle Malich
a year ago
Phenomenal job. Essentially rebuilt my entire plumbing system (inside and out) in 2.5 days. Incredibly professional both the crew and in the office. I can’t thank the Wyatt Works team enough for helping me get my century home’s plumbing up to date. Thank you guys so much!!!!
The Wyatt Works team (we dealt with several employees) consistently demonstrated exceptional knowledge and outstanding professionalism. As we navigated a very stressful situation trying to understand the source of our basement flooding, they were our partners in trying to understand the source problem and were communicative and transparent with findings along the way. The team worked under difficult conditions in our yard while my family watched from inside the house remarking on their heroic efforts and strong work ethic. The team was careful and did their best to not damage other areas of our yard as they conducted diagnostics. We are so grateful and appreciative for all of the fine work of the Wyatt Works team.
Steve Wendell
2 months ago
Dan and Michael performed hydro-jetting on my downspout drains. They accomplished the work in a timely and professional manner. Vey pleased with the attention to detail they displayed along with answering all my questions. I would recommend them to other customers.
I had 4 outside drains that were blocked below ground, which I scooped and shop-vacuumed as much dirt out of them as I could myself. Then I could tell they needed professional attention. The scheduling person was very friendly and scheduled someone to come out the next day. The technician was prompt, courteous and professional in demeanor. He clearly explained what he was going to do and set about to work. In the end, 2 of the drains were able to be cleared, but the others will require some excavation. I await an estimate on that additional work. So far, however, I am impressed with how professional the company is.
Rebecca really tried to work with me on scheduling. Of course a plumbing problem would occur over my birthday weekend - imagine that.Larry was our technician and was very thorough in explaining the various options for fixing the problem. This made it pretty easy to choose the best long-term solution for the immediate problem - plus some forecasting on future improvements or things to watch out for.Overall great experience - I'd recommend them to anyone.
I can't praise enough the two young men who came by to fix our kitchen sink leak. The repair appointment was easy to book, and they were here at the designated time. Both David and Eddie were consummate professionals, did a thorough assessment of our plumbing needs and went out of their way to take care of us. They even wiped up the floor in the entryway when they were done!David was very knowledgable and explained everything to us so that we could make informed decisions. Both men were a pleasure to meet and interact with and truly you feel like they are family by the time they are done. I loved our visit, and I highly recommend this company for their professionalism, ethics, and overall desire to give the best possible service.Thank you WyattWorks for living up to your reputation. :)
Michelle Pomfrey
8 months ago
Jean and David were extremely competent, professional and knowledgeable. They did the job exactly how they said they would. And they were kind to my crazy dogs!
Chad arrived on time with all the tools and supplies he would require in his truck. Very polite and professional.
Joe Ricket did a very professional job from beginning to end. We could not have asked for a better plumber. Our under granit sink looks great and the faucet works flawlessly with no leaks. Joe was intentive to any concerns we had and readjusted things until we were satisfied.
Sheldon Asnien
3 months ago
Jean Thermitus is a pro! Arrived on time and patiently walked me through all potential plumbing issues in my house. Noted things where toilet tank was filling high and adjusted the fill level to save me money, tightened some loose fittings and identified a leaking drain in the kitchen.He ordered the new Shower faucet and diverter and will be back later to install
Benjamin Carrara
5 months ago
Worst commercial in the radio. Would rather listen to rabbits getting stomped on by former Chicago Bull Dennis Rodman.
John Meredyk
5 months ago
Dan cleared a drain for me and really went above and beyond. He’s awesome! On time, courteous and friendly. Very pleased with WyattWorks and highly recommend.
Mr. Wright was thoroughly professional. He explained all repair options and completed all work in an an exemplary manner.
zane the ninja
8 months ago
Edward was excellent. Courteous and informative and very efficient. He repaired our drain pipe far faster than expected. Also replaced some leaky gas couplings and corrected the main valve for the booth basement shower. Cleaned up after himself and kept us fully informed.
Shawnica Berkshire
7 months ago
Pete was awesome! The office staff was great as well. Thank you WyattWorks and Pete for making sure I had hot water!
Rashtay Rashtay
a month ago
Mike O. Is the best plumber I’ve ever encountered in 63 years. It was clear that Mike is experienced and has an indomitable work ethic. I benefitted from his wealth of knowledge. I really need 10 stars to reflect my total satisfaction! Mike exceeded my expectations in all categories. He also fixed a couple of little things that probably don’t mean much to the plumber, but mean a lot to me. Mike was patient and answered all of my questions in a manner that a laymen can understand. He also gave me insight about what to do or not do, with an eye to the future. Ultimately, I saved money just from his insights. Mike O. Of WyattWorks is now going to be my plumber, for life! Thanks, Mike.
The team at WyattWorks was fantastic from scheduling to service. Jean & David were amazing. They showed up on time and were total professionals. In less than 20-minutes they were presenting me with solutions. And within a couple of hours of choosing how I wanted to proceed, I had a new water heater fully installed. I highly recommend!
Jeffrey Humble
5 months ago
Rickey was very pleasant and did a great job. Wyatt Works is a little pricey, but they always do great work!!
Both Jean and Jesse were on time very professional and very willing to explain what they were doing while doing it. They also cleaned up the area before they left the jobsite! Very appreciative of their work!
Replaced 60 year old valves with ball valves and replaced an outdoor faucet with freeze resistant faucet. All done very well and professionally. Very happy with the results.
Fixed our clogged drain which was about 35 feet into the piping. He was professional and stuck with it until the situation was resolved, which took a couple of efforts due to the depth of the clog. He put the plumbing back together better than it was before and worked through some problem solving in doing that. He was neat and clean and wiped everything down, leaving all pipes and cabinets very clean. He wore a mask the entire time and also wore foot protection. Very neat and tidy.
Dodi Fulajtar
2 months ago
Dan explained things thoroughly, gave me all of the options, and answered my questions clearly.
Edward and Alex at Wyattworks did a fantastic job on several plumbing issues I had. They worked quickly and professionally and took the time to explain a lot about how the plumbing at our new to us house worked. It took a while to get me scheduled but Shawnica was fantastic at following up and keeping me in the loop. They are not a cheap plumber but I'd definitely use them again!
Very professional. Workmanship was A-1. Very satisfied with the work and communication with dispatch. If you are looking for a bargain not the company to go with. Labor charges are about $300 per hour. If you use Home Advisor, they are about double for your area.
Kelly Wilk-Carroll
5 months ago
The two gentlemen that came to the rescue today were exceptional people who were very helpful in their efforts and they provided the best service.We always have called Wyatt and always wil!!Referring Wyatt Works is a pleasure!Thank you for wonderful work and for all the great people you send!!Especially these two!!
Jeremy David Bendik-Keymer
10 months ago
This is a complicated review. My wife and I want to post it to help customers in the future and to give feedback to the company. First, we had good service from WW about a year ago servicing and repairing a toilet that was wall mounted, original to the (depression era) house. It involved custom parts and was done well -- expensive but worth the price for keeping our house original. The technician was excellent, and the estimator who came out first was also good.Then, the pandemic hit and the new economy. WW changed their estimate model and seemed to push marketing and working on commission. Now there is a drive fee for the estimate and pressure to convert it to the job on the same trip out. My wife and I were confused by this and rolled with it, but in the process we felt pressured in a number of ways, including having products pushed on us that we really didn't want and dealing with the drive fee (which we had not known about). It was also confusing to have so many options laid out and to feel pressured to make a decision on the spot.We went with several small jobs that day, but the total cost was not negligible. Unfortunately, 3 out of the 4 jobs had small to serious issues with them, including leaks sprung that weren't there before but which were left after the job was done (the tech could have found them by being methodical and touching each joint in the proximity of the work done). I believe that these mistakes were an anomaly for the tech, who seemed conscientious otherwise, but they did happen. We also had a faucet installed that wasn't level with the ground, and so looked crooked, and a utility sink faucet installed that was not structurally solid (it was switched from bottom to top mount without adequate stabilization). We should have been urged to order a custom faucet that would have been able to be bottom-mounted and fit our needs.The next issue occurred after the mistakes were made. I had to argue fairly hard for the one mistake (the utility faucet) to be corrected, and in the process, I found that there seemed to be financial pressure to offset the cost onto the customer, despite the workmanship warranty. To be fair, the manager was ethical and did respond well to the arguments eventually. He corrected the issue at cost to the company. But we were concerned by the sense of financial pressure, and we got a glimpse into how much the markup of parts might be part of the high cost of the services. We bought our own faucet from Edelman's for half the price (same faucet as the manager helpfully recommended).In the end, the new techs sent out (on two occasions) to fix the issues did excellent work. The Cleveland Water reference to fix leaks on the water meter also panned out. And WW was professional throughout. But we are doubtful that we will use the company anymore though, sadly, because the model for sales seems problematic, even to present a conflict of interest. Also, we got a window into how the price inflation in the company works. This is a bummer, because despite the difficulty of having to argue for something to be made right, the manager was ethical in the end and did try to be communicative and professional (but is the company ethical?). Plus, the techs do seem generally good. Ours on that one day just seemed to have a bad day and to be rushing things, including pushing sales. But my gosh, what a lot of our time was taken, as well as financial stress added, when we had hoped to be paying well for services that make us feel comfortable and take the pressure off our lives.Our advice to the company: have your techs ASK people if they want sales. Ask your customers what kind they are and where they are financially. If you get folks like us who just want reliable people to do jobs on an old house, then don't push things. And remind people that they have time to decide. Finally, give your techs the space to triple check things, and revisit your commission-sales policy. It's shady, and some big companies in the area don't do it. You can too.Thanks for reading.
The service was fine but charging $500 to install a dishwasher is crazy. They will not give you a quote prior to showing up at your house. Lowes or Home Depot charge one third of this. Will never use or recommend them again.
Cheryl Diane
11 months ago
Great service. Knowledgeable, friendly and professional plumber. Billy did the work in a timely fashion, and cleaned up after the work was done. I was completely happy with the service and cost. I’d definitely use WyattWorks Plumbing again and refer them to all my friends and family. Job well done!
Larry thoroughly explained the options I had for a repair on a toilet and a shower and then repaired both in a very timely manner. He explained a few other plumbing systems in my house that I had questions on and gave good advice for longer-term planning and maintenance. He was extremely nice and professional. Excellent service.
Stephanie Stiller
a month ago
Larry was knowledgeable and very honest. Highly recommend and will use them again
Jean Mazzaro
5 months ago
Great experience with Pete at Wyatt Works! As well as the service call person. Both were polite, professional and response time was excellent.
This Company is the ONLY company you should consider for your plumbing needs! My sewage backed up and I was told that I had 8-9 ft of broken pipe that needed to be replaced. I also had to have my tree cut down before they could start the work. That’s when I called WyattWorks and boy what a difference! They gave me options. Fully explained every possible scenario and then when they actually came out to do the work they found my outside sewer access and, long story short, no broken pipe! I had tree root issues but problem resolved and saved thousands of dollars - and my beautiful tree! These guys are not only very experienced but honest and just plain old nice. A huge thanks to AJ, Dan and Billy! What a great bunch of guys! Thanks WyattWorks! I will recommend you to everyone!!!!!
John Ashworth
3 years ago
Jeremy came out for a Kitchen faucet install. From the very beginning I found him to be very courteous and genuine. He explained the quote in great detail and once agreed upon, finished the job in a flash. Wonderful experience and would highly recommend.
Gale Messerman
11 months ago
Wyatt is great to work with- very professional and responsible.
their technician Chad Gimmi is great-
smart, professional and always “ gets the job done” What a pleasurw
Larry was very helpful and very pleasant. I was impressed.
Stuart Sheridan
a year ago
The Wyatt Plumbing Technician was exceptionally well-skilled, clearly a veteran of the trade, and was excellent at reviewing options to solve the problem. Performed all services exactly as outlined in the quote, and the amount paid matched the quote. Many plumbing contractors push the customer to choose the high-cost option. Wyatt did not do this, instead Wyatt reviewed the best option that also would try to keep costs down.
WyattWorks was able to respond to our call for service very quickly. The drain technician Dan was able to assess the problem immediately and fixed it faster than we ever expected. We were very impressed and pleased with his experience and professionalism .
Edward Douglas
5 months ago
The best. Courteous, professional, and thorough. Every step is explained, options are given, the crews are friendly, and the work is excellent. They are now our go-to for plumbing issues.
Bryan did a very thorough job with our bathroom issues. He was direct and answered any questions we had with our bathroom. Bryan took care of our house like it was his own home! Highly recommend his service to others!
Rosanne Anderson
a year ago
Alex and Andy were professional and explained our choices. We appreciate they came the same day, as we could not shower or use the bathroom.
They were thorough in investigating our problem. Thanks guys.
Christina Wiedl
a year ago
The overall WyattWorks experience was incredible. They immediately answered my only inquiry within the hour and were able to get me scheduled for the exact day and time I requested. The technician was communicative and showed up right on time. The pre-work they ask for online was a huge time saver, as the technician arrived with all of the right tools and parts to get my sink repaired in no time! They were friendly, thorough, and explained everything extremely well so I knew exactly what I was getting and next steps that may be necessary. I sincerely appreciated the transparency and will absolutely use them again if needed. Best contractor experience I have ever had.
Larry Boothe
2 months ago
These guys are the best! Extremely knowledgeable, thorough, and honest. Jean and Jesse took the time to explain everything with detail and give me a range of options to fix the issues I called about plus other issues they made me aware of. Would give more than 5 stars if I could! They truly went above and beyond.
The office staff was very polite and professional. When the plumber Chad arrived it was like a old friend coming to repair the faucet. He is very professional and he knows his stuff. I will surely use Wyattworks again and I will recommend them to my family and friends!!
Blaise Buholzer
2 years ago
2nd Technician did an excellent job and was very y polite.I appreciate the discount offered considering the issues resulting from the first technician.(Emptying sewer tanks when not necessary)2nd time we use their service, except this little issue form this Service Call, I like Wyatt Works and would recommend them.
Edward was professional, courteous, knowledgeable. Had a great attitude and I enjoyed learning a few plumbing tips from him.
Janet Nowotarski
3 years ago
Thomas replaced our old leaking toilet quickly and efficiently, advising us in advance of potential complications due to the age of our system. He was personable and extremely knowledgeable. Would not hesitate to use this company again!
David Darmstadt
8 months ago
The WyattWorks Plumbing team was great to work with. The dispatcher gave me options for an appointment, and was very responsive to all my TXT and calls. David from Wyatt was vary professional. He kept me informed all throughout the job. He also gave me options for the repair and helped me make the correct decision for my needs. I recommend them to all my friends and will use them again in the future.
Zakhar Keselman
3 years ago
I have been in construction industry since 2004, and have worked with many different trades.We have referred 3 of our customers to Wyattworks plumbing in the past few months, and were so impressed with the level of professionalism this company has!Whatever systems, and training they implement works! They truly provide world class service to their customers. If you have any plumbing needs give them a call, you won’t regret.
Gave me good expertise and professional options. Explained the steps needed to take and the best options for my situation.
Jennifer Michalski
4 years ago
Wyatt Works is the BEST plumber. The owners are such good people-- you can tell by the way they run their company. Every single service call is professional and friendly. The problem is fixed perfectly every time. I am so grateful for my neighbor who recommended this excellent company!!
Service Oct 12, 2022
Jean, Technician, was very professional & courteous. He explained our options and completed the job in a timely manner. He has excellent customer service skills & is an asset to Wyatt Works. Please thank Jean on our behalf.
Ryan was polite, reserved, and competent. He spent the time required and did the job right. It's a week later and everything still works perfectly. He had to replace a section of copper pipe and the result was, in my estimate, perfect. It is geometric, level, shiny and the sweats are so even. The soldered fittings are pretty. Good job.
To say this company is amazing is truly an understatement. I hired Wyattworks to put in a waterline so my family and I could go from well water to city water and they more than surpassed my expectations. Not only were they knowledgeable in everything needed to get the job done, they were also very personable and kind, making sure I was informed every step of the way. At the end, they made sure I was absolutely satisfied, which I definitely was, and that made me feel assured that I had hired the right company. If I could give them 10 stars, I would. I highly recommend Wyattworks for all your plumbing needs. I would hire them again in a heartbeat.
I was very impressed with Wyatt Works plumbing services; starting with their informative convincing commercials to their 24 hour ability to contact them to their pleasant receptionist ending with their competent technicians. Joe was my main technician with 10 years of experience. I appreciated his knowledge to determine my plumping problems, his polite manners, his ability to explain clearly the issue and the plan to restore and solve my problem which turned into multiple problems. I appreciated his quality workmanship, neatness and cleaning up thoroughly. In addition he was friendly and answered all my questions. Dan assisted Joe by bringing more powerful snaking equipment, he was just as professional as Joe. I highly recommend Wyatt Works and Joe and Dan specifically. I especially appreciated the texts informing me about arrival time and a picture of the technician performing services. Very pleased with Wyatt Works; I will use them again in the future if needed since their commercials are true! Their employees are quality workers and gentlemen at the same time.
Blown away by the service this company has given me in the last 24 hours. Shawnica and Josh spoke to me on the phone for a very long time and told me exactly what to do to prevent the damage from getting worse. Even though they were getting slammed with calls similar to mine due to the cold snap, they took time out of their day to make sure we would be alright. They then made arrangements for one of their guys to come through and fix the damaged pipe. Ryan arrived this morning and, even though this was no easy fix, he handled the job thoroughly and professionally. The price we paid was excellent as well, I was pleasantly surprised. What a great company. Thank you Shawnica, Josh, and Ryan.
Cliff Babcock
4 months ago
Wow what a job well done. Expected an appointment to take weeks, and the work to then take more time. They came out next day and had it done the following! Wow again!
Kevin was prompt (on-time) & knowledgeable about my problem. Very, very pleasant customer service experience. Looking forward to (hopefully) seeing him again for the installation of the new gas lamp.Installation went very smoothly, & we now have a working gas post lamp! I would definitely call WyattWorks again...cannot express how happy & pleased we are w/the whole experience!
Kelly Whitney
9 months ago
From the moment we placed the call to them, they were professional and attentive. They kept in constant contact and we're flexible to our schedule and needs.The technician was polite, professional, and willing to listen and explain.Nobody told me that part of being a grownup meant that someday I would have to call a plumber....if you do, do yourself a favor and reach out to Wyatt Works.
Chad was on time and very personable. He listened to our concerns and gave us a solution that worked well for us. The drain runs more freely than before. He gave us such good service we would recommend Wyatt plumbing for your plumbing needs.
Crystal Miller
3 years ago
When David arrived he was very professional and kind given the circumstances of the pandemic and our actual plumbing problem. He also addressed another plumbing issue that we hadn’t included in the original call which was very helpful. He also addressed any questions we had at any point in the visit and made everything very easy to understand. I would highly recommend their services.
Leigh Ann Rhinehart
4 years ago
Our hot water heater needed replacing urgently. Not knowing a reliable plumbing company, we used the Porch app and were matched with WyattWorks Plumbing. Our experience was fantastic and so fast. From the first phone call we were treated professionally and made the appointment for us right away. Seth and his father came out on time, made recommendations for a tankless water heater and started the job within the time promised. They actually completed the job earlier than promised. WyattWorks Plumbing is now the company we recommend to our friends and family with very high regards. By the way, the tankless water heater is perfect for our needs and the installation was terrific. Highly recommended!!!
Our house was built before the Titanic so you can imagine it has developed plumbing issues over time. When the original sewer line finally gave out, we chose WyattWorks to do the replacement. After completion we had minor issues/concerns, they sent a supervisor out to review. They didn't hesitate to make adjustments to the work and answer all our questions. WyattWorks stands behind their work. They provide excellent service and outstanding communication both from their office staff and their field techs. Their employees are friendly and knowledgable. The next time we have a plumbing issue, WyattWorks will be our firts call.
Bob Zapotosky
9 months ago
The scheduler is terrible - didn’t meet schedule or commitment either time I scheduled service. But the plumber was great. Prompt, professional and gave a thorough explanation of the problem. Also recommended what to do both short term and long term. Can't ask for better than that.
I highly recommend WyattWorks Plumbing. From the initial phone call to the repair being completed, everyone was very professional. They were excellent communicators and every thing they said they would do, they did. Peter, the technician who came, really took his time explaining the process and answering my questions. I will definitely use them again!
WW was super responsive, thorough and helpful from the first phone call to final handshake. The website was easy to use and well designed. Alan (tech) was very friendly and made a great first impression. He took the time to explain everything which exceeded our expectations. He even wore those covers for his shoes so he didn't track junk through the house! What they quote you from the beginning is what you pay...NO HIDDEN OR EXTRA COSTS! You might find a better price if you shop around but I dare you to find better customer service/expertise/technicians. A+++
BassPlayer5151
3 years ago
Update 6/24/2020: Jamal replaced 2 shut-offs. All work was done very well. Workers took all necessary precautions which is appreciated. I would definitely recommend WyattWorks.Great job by Bryan! He took care of several plumbing jobs at my house. I was presented with several options (with prices) and chose the option that best met my needs. Everything was cleaned up after he completed the work, and I would not hesitate to call WyattWorks again!
Elizabeth Shomo
4 years ago
I thoroughly enjoyed working with Seth and his team at WyattWorks. They were willing to work with me to install 3 toilets. Jeremy was professional and did a great job! I highly recommend reaching out for your plumbing needs! This team will take care of you!
Dennis Stuber
3 weeks ago
Very pleased with using WyattWorks Plumbing for the first time.
Monica Zayas
5 months ago
Everything was explained to me in ways that I could understand. I was shown pictures of what was wrong, and what they were going to do they communicated every step of the way were very kind, professional courteous with absolutely call him back.
Nicholas Villani
7 months ago
Woke up this morning to a flooded basement. Dan from WyattWorks was at my house within a couple hours. Very professional, explained everything in detail and found the problem. Very happy with the service and would highly recommend!
WyattWorks called us back the next day after I placed a request for service on a Sunday. Maria and Rebecca were more than happy to accommodate their schedule around ours! Both ladies were very pleasant to talk with concerning our plumbing issue. Bryan was dispatched to our home approximately 3 hrs later and the issue was fixed. Bryan was very respectful and sincere in dealing with our issues and left us with several quotes in regard to upgrading our existing plumbing area that he worked on. I will definitely be using WyattWorks in the future!Randy Wilson
Jan Fedorka Kasper
4 years ago
Bryan was a pleasure to work with! Did everything they said would be done and came out within a couple hours of me making the call and at a fair price! Great Work Bryan I as a realtor will be handing his cards out to my clients in the future and will also keep his card for any issues I have in my own home! Thank You!
Nancy Connell
7 months ago
Billy and David were efficient, polite, pleasant, neat and they did a great job replacing very old pipe under bathroom sink. Job was done well in a timely fashion.
tracie moore
3 months ago
I was stunned that I received same day service! The office staff was extremely friendly and very efficient. They literally kept me posted every one to two hours and when I missed a phone call, they followed up with text messages and a second phone call. Larry arrived on time and was extremely polite and professional. He quickly explained everything to me and answered multiple questions that I had with other plumbing issues that had nothing to do with the service call! He reiterated to me that customer service and relationship is of the utmost importance to them, on top of doing their jobs thoroughly and correctly. When they say that Wyatt Works trucks arrive with everything they need, they're not kidding! I will definitely use this company again, not only for my personal home, but also for the rental homes that I have in Cleveland.
The crew that worked here could not have been more professional and easy to work with. They were happy to answer questions, and asked questions when they needed to clarify an aspect of the work.Each crew member worked both individually and as a part of the team and in both capacities the effort was impressive and the coordination - seamless.The crew members were always on time. They were friendly, and their focus was on their work.There was also an impressive coordnation by all invloved when a question would came up regarding aspects of the project . I got the impression these guys really THINK about what they are doing.
Hank Olszowy
3 months ago
Larry did a great job in cleaning a drain that was very clogged. Very bright technician and skilled at his job. Will definitely request him in the future when plumbing needs are called for. Top notch guy.
Seneca Bankston
a year ago
Chad was excellent. Very professional and knowledgeable about his work. We're definitely recommending next time. Thanks.
Gas leak caused gas Company to turn off my gas until it was resolved. I called WyattWorks and they were at my house and ready to work in under an hour. The technicians Jamal and Ray went above and beyond professionally and explained everything thoroughly. They practiced every Covid precaution necessary to get the job done. They were very knowledgeable and respectful at all times. The work was completed the same day. I am so grateful and if I need them again, I will call confident they will be able to help me. Highly recommend you call WyattWorks for all your plumbing needs!
Danny J 44107
4 months ago
David was phenomenal. Very professional. Very polite. Walked me through every single cost. zero pressure. Highly recommend Wyatt Works!
Bill Wilkinson
a year ago
I have used Wyatt works a LOT. They are able to show up quickly which, as we all know, is half the battle these days. I have used several different plumbers from WyattWorks and they have all been great. Clean, courteous, professional, prompt and knowledgable. I highly recommend them. For those of you who are so cost conscious, I really can't provide much feedback on that because I haven't found other plumbers who could even do the work or even get me a quote. In my mind the price is fine - In fact, probably even a bargain, since the work is completed in a timely manner.....I wouldn't want to save $100 and but have to live without a kitchen sink for 2 months. But the fact of the matter is, I just call these guys now because I know it will get done. I am done waiting around for quotes from guys who don't even show up. I am thankful for Wyattworks!
Margie Taylor
3 years ago
From my initial call for help until the job was complete, I was treated with dignity, kindness, and respect. Excellent workmanship! Extremely capable! Knowledge base/expertise/ was exceptional! I know have peace of mind thanks to you all, especially to the professional who helped to save the day for me!!
Technician was very courteous and professional. Explained every step of the process and handled it with proficiency. All issues were resolved in just a few hours. Will definitely use WyattWorks in the future!Update: all the original problems seem to be occurring again. Whatever the tech did appears to have been temporary. We can't get hot water consistently, even after spending nearly $1000. Very disappointing. I will give the company an opportunity to correct this, but I'm not well pleased.
Joseph Zegarac
6 months ago
David was professional and attentive in his diagnosis and remedy for our gas line replacement and re-routing. In detail, he described multiple options moving forward with the repair and even adjusted our selection to meet the budget we discussed. The job was completed the same day the assessment was made with perfect results. David is a master at his profession and very respectful with handling customer service. He even engaged with our dog Rocco throughout the day, which calmed his nerves concerning a stranger working in the home. Would recommend and will use Wyattworks Plumbing for future needs.
Dorie Pullen
6 months ago
We always receive wonderful service from Wyatt Works Plumbing! Jean was especially warm friendly and professional. A joy! Thank you!
Margaret Surace
7 months ago
Jean and David were very thorough in their evaluation of my home plumbing, and they did a great job addressing all of my concerns. They were extremely friendly and enjoyable to work with. This is my second time using WyattWorks, and I will definitely use them again for all my plumbing needs.
I had Wyatt plumbing come out because my upstairs bathroom was leaking through the ceiling into my downstairs bathroom. When I called they were very polite, was not able to come out until the next day. Received a text saying technician was on his way. Billy came reviewed the situation. Called me at work to explain the problem, what my options were and the cost, he even sent me pictures. He had to replace the whole toilet. Was able to get it done that day, cleaned up and everything was done when I got home. Sent me a picture of the receipt. I felt they were honest and fair. I would definitely use Wyatt Plumbing in the future.
Sheryl Lemiec
6 months ago
Chad was very knowledgeable, personable, and an all around sincerely nice person. He moved a gas line, installed a stove and dishwasher, and did a number of other repairs. He did excellent work and you are lucky to have him on your team.
We had been experiencing a slow draining upstairs toilet and our technician Edward was polite, professional, and knowledgable when it came to the repair we needed. We are extremely impressed at the professionalism from start to finish. the interactions with office staff were great. I would recommend this company and Edward to anyone.
Very nice and respectful plumber came out and explained things in a nice and concise manner. 10/10 would recommend to anyone who wants a good plumber.
Lydia Cognati
7 months ago
Jean and David did a wonderful job, we are very happy with their performance. We highly recommend them.
Kristin Hausmann
3 years ago
I highly recommend WyattWorks Plumbing. Their team has come to our home three separate times regarding various issues and all their techs (Bryan, Kevin & Peter) have been friendly, knowledgeable and professional. They all took the time to thoroughly explain the issues and answer all our questions. They work efficiently and resolved our issues during each visit. Scheduling was quick and easy and they provided updates regarding their expected arrival time. I consider WyattWorks to be a reliable and trustworthy company.
Those who answered the phone were friendly, scheduled my request quickly and told me what to expect on the day of service. I received the name + photo of their technician that morning, he arrived when expected, was friendly, competent and professional. Provided a reasonable upfront estimate, no issues, left the work area clean and removed debris. Was respectful of our home, it was on a rainy day. Highly recommend!
Our technician, Jesse, was polite, professional, and kind. He took the time to go over every option for fixing our problem (and others he discovered in our old house), and he took the time to do a thorough job. We will definitely be using WW again. Thanks, Jesse!
benita watts (2selfcentered4me)
3 years ago
Wyatt Works is a dependable company we’ve use them on several occasions and the work has always been outstanding. They are very professional most of all friendly. When they say they are coming they will be there. Fast,efficient and clean when they’re done you never knew they were here. Thanks Larry you did wonderful work you are number one in our book.
Ken Nishiguchi
10 months ago
After Dominion Energy confirmed that we had a gas leak in our house, I needed to find a reliable plumber to do the repair as soon as possible. Every step of the process was handled professionally and efficiently. Edward did a great job at not only fixing the issue, but also providing great customer service. They did a great job at adding value beyond the actual repair.
I wish I could give Wyatt Works ten stars. We had multiple plumbing issues that needed to be addressed, and Ricky and Jackson did a fantastic job. They were honest and professional, and my final invoice ended up being less than the quoted price! Highly recommend.
Edward exceeded expectations. He demonstrated a remarkable level of competence, expertise and professionalism. I highly recommend WyattWorks and would use them again.
I had a pipe burst due to the extreme cold in January 2019. It was an emergency as I (along with many others that weekend) had no water. The people I dealt with, Anthony and Larry, were polite, responsive and professional. Their customer service gets 5 stars. As my situation was an emergency I agreed to pay the price of the repair. Waiting 2/3 days for other plumbers I had contacted wasn't an option. As I stated, Anthony and Larry were great but I will not use WyattWorks for any more plumbing needs again. The emergency fee for coming to assess the problem was understandable but the price I was charges for the actual repair was exorbitant. Again, I agreed to the price as I needed the repair done. With respect to future plumbing needs WyattWorks priced them self out of consideration. For Value - 1 Star.
Scott Downer
5 months ago
Seth was a wonderful professional. He explained what and why he was doing 2hat he was doing. Very professional and personable.
Excellent service. Professional in every sense. Edward was very kind and respectful of our situation and does exceptional work.
Darlene Mitchell
5 months ago
My Service person Luke was very professional and honest. I did not use the service because it was out of my price range.
I contacted WyattWorks in a panic because we just moved from Maryland and we find our home with a leak in the bathroom basement. Once I contacted them, they called me immediately and the next morning by 10:30 am a team was at my home, identified the problem within 10 minutes and was fixed and out the door 30 minutes later. All I can say is Well Done, highly recommend!!
My technician, Jean, was extremely professional, helpful, and knowledgeable. I recommend Wyatt Works plumbing and Jean without exception.
On Thursday, the technician (David) came to my house to look at two projects: replacing a leaking electric water heater, and installing a new gas line (in my crawlspace) to my masonry fireplace so I can convert from wood to gas logs.He explained my options, and quoted prices for these options. I asked if he could do the work on the upcoming Saturday, and he scheduled this before he left! I ordered the gas tankless water heater and the gas line to my fireplace.By the way, I had 3 different plumbers look at this work, WyattWorks had the lowest prices.On Saturday David and Alex arrived early in the morning and worked past 6:30 PM to complete both jobs. The installations were great. Everything to code, and with neat, high quality workmanship and thoroughly tested.They cleaned up the work areas and hauled away my old water heater.In other words, a typical WyattWorks job.
Gwendolyn Coffey
3 months ago
Extremely satisfied, from the evaluation and explanation of issue, to receipt and explanation of quote to the completion of the job. The WyattWorks staff is very professional. If all technicians are like Larry Betle III, you have nothing to worry about.
Everyone I spoke with was extremely kind and helpful. Jamal came to our house and helped us pick out a new faucet to replace our broken one. He went and picked it up, and then did then installation. He helped us with the other plumbing questions we had as well. I am so happy with his service and genuine concern for helping us. Very happy that we found a good and reliable plumber!
Krissy Ferris
4 years ago
Kevin came out to assess our leaking main shut off and fixed it immediately. We waited a few days for service, but I was OK with this and the office team kept us informed as they worked to schedule our service call. Kevin had the confidence to replace the valve with the water still on, so we didn't have to wait for the city to come out, which was a major bonus. I have recommended WyattWorks to several others with great results and will continue to use them for my future plumbing needs!
Greg Coleridge
2 years ago
Joe Ricket and associate did a great job. They answered all our questions before and during their work in a very straightforward and patient manner. They were very thorough, careful and cleaned up the area after the very messy job was complete. They even replaced a small portion of a water pipe that was leaking at no charge. An excellent effort!
Patrick Mullin
3 years ago
He was excellent. Provided many options & was very helpful.
Pete did a great job with the jetting and explained the steps & the process. Not we will be ready for the lining in the upcoming week.
Excellent service.
Dan and Mike were great!
Thanks
Rachel Langlais
3 years ago
I am always impressed with the staff at Wyatt Works. David was no exception! He was on time, professional and appropriately friendly. He was considerate with taking into account distancing for COVID-19. David provided us with a diagnostic as the cause to our leak and provided a temporary solution so we could continue using our plumbing while waiting for our insurance claim to go through. Upon leaving he cleaned up and wiped down the floors where he'd tracked some drywall dust. He provided us with two very reasonable quotes and some photos to send to our insurance company. We will be hiring Wyatt Works for this job and plan to continue using them exclusively into the future. Thanks!
Kasra Karamlou
5 months ago
Edward helped me out today (Saturday afternoon) with my water pipe thats been leaking. He was very professional, proficient and explained everything very clearly to me. He also gave me quotes on everything that needs to be fixed and i was surprised how reasonable they were. Overall I recommend this company for all plumbing issues.
Ryan H. came out to determine the problem. He has excellent people skills, that seem very genuine--not scripted. He did not try to look around for other needs, but spent the entire time addressing my concerns. He used a camera to carefully inspected the footers and checked all the outside drainage away from the house, and clearly told me what he recommended. He itemized the costs of jetting all accessible storm drains and the installation of dry wells at the end of two drains, that over time were partially filled with water and mud due being in low spots on the edge of the woods. He came out with Pete, who also was friendly and eager to explain what was happening, as they worked to remove the blockage from a long area of pipe. It appears to have been blocked by dry, hardened mud for a period of years, as I did not suspect due to a dry basement floor. I would call WyattWorks again, especially for major plumbing needs, because they have knowledgeable, courteous and friendly people. I will be calling next year to have them check the footers of my house, as I plan to sanitize and paint the basement this winter.
Probably the best Plumbing company I have ever worked with! From the first call, to the last follow up call after the work was completed. Very professional and took their job very serious and put the customer first! Thank you WyattWorks!
I had a toilet repair and replacement of laundry room faucets for the washer. The project was made more difficult by the builders improperly installed faucets. The guys handled all problems in a timely manner and kept me informed along the way. They cleaned up afterwards and everything works beautifully. I would highly recommend Dave and Jesse They were helpful and very competent.
Erik Scroggins
2 months ago
Jesse and Jean took care of the problem. Clean and professional job well done. I enjoyed chatting with them for a couple minutes after the job was done.
Kevin and John came out to my house and installed a gas line for my pool heater. Both were extremely professional! They walked me through each step and explained to me what needed to be done and why. They had to shut off the gas to the house to do the line and once done they even made sure the pilot lights were turned back on on the furnace and hotwater tank. Thanks to Wyatt Works I will be enjoying a nice warm swimming pool this year!
Brian and Seth represented WyattWorks really well. Thorough, consultative and a pleasure to have in our home. We’ve used them for over a decade. Can’t say enough about their attention to making sure we are happy.
Jessica Rosario
2 months ago
Our expert from WyattWorks was David. He was kind, friendly, respectful and thorough. He explained everything that was needed and answered all my questions. I look forward to working with them in the near future.
Jean did a fantastic job. When he got here, he went over the whole process and kept me informed what what he was doing and what he found. Turned out to not be a plumbing issue but he was able to fix what the issue actually was for no extra cost. Great company, will definitely be using them in the future!!!
Bonnie Savage
5 months ago
They put a new shut off valve on and new faucets on the basement shower. They did an excellent job and were warm and personable.
I’ve liked the work done in the past by Wyatt works. If you want to schedule them to arrive at your house, you essentially need a stay-at-home spouse or work from home. They provide a 2 day window in when the plumber or technician will arrive. That’s no guarantee that the technician will reach you in the 2 day window.
David and Jackson showed right on time, evaluated what was going on, and explained next steps. Definitely will use WyattWorks in the future
Dragan Bencun
6 months ago
Wonderful service and very customer orientated. I would use Wyatt Works every time and highly recommend Dan !!!!
Easier to schedule and they sent a technician immediately- and it wasn't even an emergency. They had someone at our house less than an hour after I called. Edward, the technician from Wyatt Works was knowledgeable, friendly, and professional. He took the time to carefully examine the best placement and explain our options for the installation of a new outdoor spigot. He was efficient and did excellent work. I'd definitely recommend Wyatt Works and Edward!
***UPDATED to 5 stars from 4***Chad came back to our home and did a fantastic job replacing our sump pump. He originally showed up a few days ago for a quote but was turned away, primarily due to some miscommunications (mostly misunderstanding on our end), we wrote a review (below) which describes the issue (Chad knew his stuff. We just misinterpreted his pump options. there are far more than two, he only meant he had two with him in the truck. We could have had any number of pumps installed, which once clarified, pretty much dissolved any reason for less than 5 stars previously). Once he left, I called the company to ask about pump options and cost breakdown, and my info was forwarded to one of the owners. Josh promptly called us back (one of the owners) and had a very informative and helpful conversation with us. He addressed my concerns, clarified our misunderstanding but also quickly acknowledged a few human/clerical/computer errors on his end without scoffing or doubting us and then went to work immediately to rectify the error. As a result, we decided this was the kind of team we want putting our home back together should we need someone in the future (and we will), or when we build a new bathroom in our basement. Classy company. Honest, friendly, communicates VERY well, pure professionalism from the front office, from the plumbers all the way up to the owners. I'd highly recommend them to everyone. I've even put them in my address book because I don't want to bother with anyone else for the next time.***original review below****Chad was very friendly and professional. He was easy to work with and the company maintained frequent communication regarding our sump pump. I knocked off a star because I asked specifically before scheduling what a sump pump replacement costs. The girl on the phone said it varies from job to job so they can't give an estimate without a service call first to check it out. Fair enough. Chad informed us, however, they only have two sump pump repair packages that are set prices. Not sure why I was told differently on the phone. Would have saved me the dispatch fee and saved them the time of sending someone out. They were very prompt about getting someone out here asap, though, which I appreciate greatly.
Plumber Edward arrived as noted. He assessed the problem. Then explained what could be the issue and how he could fix it. He was pleasant and courteous. Gave me 3 options and completed the work. I know have a working utility faucet and thank goodness, I can take a shower.
I was extremely disappointed with WyattWorks Plumbing. They told me someone would start the job the same day. I asked for a morning appointment. Neither of these happened. I do not feel the technician/CSR was knowledgeable enough and discussed options that were absurd involving cutting my cement floor all the way across the kitchen, cutting holes in my brand new Amish made cabinets, basically replacing almost all of the plumbing in my kitchen and upselling the job itself. The quote was 5 times higher than a previous quote I received and the $59 charge is absurd. I heard about your company on the Fish radio and now your commercials nauseate me - I turn them off.
Billy was very helpful in explaining what the situation was, what Wyatt could do, what to expect and what things were unknowns at this point. He was very friendly and willing to answer our questions. He represented the company very positively..
Luis Ana Maria Ocampo
7 months ago
Edward and his team were fantastic, very responsive, neat, nice and finished the job sooner than they said. We are very happy with their service and we recommend them very highly.
Patrick Mylott
a year ago
Chris was fantastic. He explained everything thoroughly to me and set forth the price and work before touching anything. He also gave me great general advice as a first time homeowner. Would highly recommend Chris to anyone looking to get some plumbing work done.
My wife and I live in a 50 year old home that was flipped and none of the work done by the house flipper was done by licensed tradesman. the work was done by the worst hacks out there. As a result we've had numerous plumbing issues in the 5 years we've lived in this house.We went through no fewer than three other plumbing companies, most of whom overcharged and sent people who did not really care about our house or us. They just wanted to get in, finish as quickly as possible and get their money.Then we found Wyatt Works. And now with any and every plumbing problem that happens we have real professionals that care, that take the time to explain, do the right work, clean up, and charge a reasonable rate.We just had one of Wyatt Works technicians, here, Peter, and he is one of the best tradesmen we've ever had in our house working here.I can't say enough good things about Wyatt Works. They will work with you. Answer every question. Do the work right the first time. Clean up. And not over charge for the work done. They are the best!
Elise Alexander
2 years ago
Just moved in and found a few plumbing issues. WyattWorks came out within a day. David helped us with our immediate needs and walked us through our options for future repairs and maintenance. Great experience for a woman who hates dealing with these types of things. They made it easy.
Scott Boehnlein
2 years ago
I would first like to say I was completely satisfied with the work done. The guys were professional and courteous. The main issue I had was the cost of the project. We had our well pump replaced as well as some additional wiring and a smaller pump. I worked in the trades for years and fully understand the cost of doing a good job. I estimated the materials used on the job and came up with about $3000 in materials. That is with a fair and reasonable mark up. There were 2 workers at the house for 5 hours. The total bill was a little over $6000. After paying the $59 service call and the $3000 in materials that leaves $2950 in labor. That brings the hourly rate to $600 per hour for 2 guys. I fully expect to pay a little more for good quality work, However there is a point where as a customer you feel completely taken advantage of. As much as I appreciated the quality of the work, I would not use them again. I feel taken advantage of.I appreciate your response to my review. Yes I was quoted up front for the job, and opted to eliminate several of the add on suggested items on the quote that were not necessary to restore the water service to the house. I understand that you do not charge by the hour. My issue was based on the assumption that the job was much bigger and more involved than 2 techs and 5-6 hours of work. The estimate included wording such as excavation from the well to the house, not 2 men with shovels, and 35 min of hand digging. The well is 2 feet from the house. I do feel taken advantage of simply because the overall materials and labor are beyond what I would consider to be fair and reasonable. I do understand that this was not based on an hourly rate plus materials. At the end of the day labor and materials are how you guys arrive at your bottom line, and make money.I take responsibility for the fact that I should have gotten several estimates before doing the work. The house belongs to my elderly in-laws. I was taking care of it for them, and wanted to get things resolved quickly. I am not questioning your honesty or work ethic. I just feel that the labor and material required to complete the work, was beyond what I would consider to be fair and reasonable.
Dominic Woods
3 years ago
Wyatt Works went above and beyond for me. AJ, the plumber working on my property, updated me at every turn and made sure I understood what was going on - he is the absolute best. Everyone here is pleasant, communicative, and hard-working. If you need honest and reliable work, come here.
Sharon Pettus
4 months ago
Excellent service. Repairman was very capable and knowledgeable.
jeremy osborne
a year ago
Joe and the Wyattworks plumbing team did an amazing job with repairing the leak and unclogging the drain at our new home. Joe was very professional, friendly and did amazing work. 100% would recommend!
Alisar Tustan
2 months ago
Chad and Scott came out to my house to assess where my kitchen sink was leaking. They found and fixed the problem very quickly. I really appreciated the options they presented to fix the problem and maybe prevent other plumbing issues in the future. I also like that the company charges by the job, not the hour. Super nice guys too! Would definitely call them again if I need any other plumbing work.
Dave is a great representative for your company. Very thorough. Gave us multiple options. When we have the work done, it will be with your company. Pleasant and Covid safety conscious. Would recommend
I've called Wyattworks for plumbing service twice now, and wish I had found them sooner. Both times, the service people were courteous, prompt, knowledgeable, and efficient. The process of setting up service appointments is also outstanding, with the option to receive texts.Pricing is given plainly and upfront. When calling skilled service people to your home for work, you do need to expect a certain level of expense. I believe the quality of work that Wyattworks has done for me is properly in line with their current pricing.I will continue to call Wyattworks for future plumbing needs as long as the quality and service remains. I have no reason to believe that it won't.
Kenya Phifer-Harper
4 months ago
Wyattworks plumbing has never let me down. Great service and customer service. Dan lived up to his reputation as Dan The Man. I highly recommend this company for all your plumbing needs.
Gas line install for outdoor heater.
Great work david and Wyatt works team. !!!!
I’d give you 6 stars but 5 is all that was allowed.
Chris Lynette
2 months ago
Expert service as usual! David arrived and immediately got to work. David gave us a full range of options to fix our leaky toilet, reviewing the benefits of each one. Our toilet is now as good as new!
Sarah Sheehan
3 years ago
Jamal and Larry were super friendly and addressed the issues we were having. They also found some other fixes we will need at some point and were able to leave us with quotes so we can check those off our list when we can. Working with WyattWorks is really easy - the are pros!
Edward was very knowledgeable and professional. He did a fantastic job installing a new water pipe, outdoor faucet, and with stopping a gas leak. I will definitely be using WyattWorks again should the need arise.
Chad was the most amazing plumber! This was by far the most professional, knowledgeable, high quality plumbing service we have ever used... And we have used many. Extremely efficient and personable. Will use for all plumbing projects in the future.
Debbie Cooper
10 months ago
I would highly recommend WyattWorks To everyone. The customer service was impressive,on time, informative, and courteous. Pete was professional, polite, and accurate.
David is very skilled and does excellent work. Along with an assistant, Justin, they replaced the entire drainage system in my 80 year old house. Removed and replaced the stack and drainage lines going to two bathrooms and the kitchen. Even the city inspector commented on how clean and how parallel all their runs were. Good job.
Barbara Ballash
a year ago
We had WyattWorks do some work on our bathroom tub and sink. Edward W arrived right on schedule, made an assessment of the troubles and gave us multiple repair options to choose from, with full explanations of the planned work. He and Luke W then did a great job making the repairs in a neat, quick and orderly way, being very respectful of our working-at-home environment, and they left the works areas cleaner than when they arrived. We cannot recommend WyattWorks highly enough.
We recently moved into our new house, which has a septic system. Having never had a septic system before, it gave us great anxiety when we started experiencing growing septic stink throughout the house. I called WyattWorks for the second time since moving into the house (we previously had a minor leak under the kitchen sink that they fixed) and was again thrilled with the service we received. From the call to the company, which was immediately answered, to the scheduling of the appointment, which took less than 24 hours, to the diagnosis and remedy of the problem, I could not have been more satisfied. And their serviceman Ben was completely professional and a very nice guy. I would definitely recommend WyattWorks for any plumbing needs.
Richard T Andrews
2 years ago
Peter arrived on time, listened carefully as we described our concerns, conducted several tests, took nothing for granted, and was thoroughly answered all our questions and concerns.We live in a large, near century old house with lots of challenges. We’ve been here 20+ years and WyattWorks always comes when we call. They provide quality professional service whether the job is large or small.R. T.
My fiancé and I had a crumbling and leaky metal pipe under our kitchen sink, and WyattWorks was the only company we wanted to call. We called on a Sunday and an appointment was confirmed for Monday afternoon. We were notified via text message that Kevin was on the way, and even included a photo so we knew who to expect! I thought that was extremely professional and courteous. After Kevin assessed the issue, he provided us with three different fix options, ranging in price, and did not pressure us to choose any one option over the other. After we settled on an option, he was able to replace the pipe, and was in and out in 30 minutes! Professional, tidy work, kind and courteous, all over great experience. Thank you!
kevin morris
7 months ago
Great! David was professional, very courteous and knowledgeable. It was a pleasure to have him in our home.
Jean and Scott were kind and professional. I appreciated their hard work and honesty. I would be happy to recommend them to family and friends in the future.
Charles Korb
7 months ago
Dan did a great job explaining all my options and worked diligently to unplug a sewer drain plugged with tree roots. He even went above and beyond to clean out a disgusting mess in my bathroom. I will definitely use again! Thanks Dan!
Adam was very helpful in explaining the source of the issues we were having with our sewer pipes. Appreciate the time and effort that WyattWorks puts into every thing they do!
Lorne Foulkes
5 years ago
As a contractor myself, our facility called on WyattWorks Plumbing for there “Experience and Expertise “ . Their service man Darren, after having a very busy and trying day showed up to our location with tools and equipment and a positive attitude to get the job done he was a complete pleasure to work with. Although we had no success with our drain issue with the first try Darren knew to call in reinforcements and not waste his time or ours . He had additional crew members show up on site also after having a full day and also with positive attitude, they all began to brainstorm on avenues to get the job done . End result, after a very late and grueling day and into the evening hours this crew kept an up beat and professional attitude the whole time working with us and got the job complete. The drains were flowing, our facility was ready for the next days events with no downtime. Thank you very match Darren, Josh, Seth, Andy , Pat and their support staff back at the office.Simply said to anyone reading this review, if you want professional people that get the job done call “WYATTWORKS PLUMBING “ they are a top notch contractor in there trade!!!!!!P..s We had multiple issues at the facility in the past couple weeks and each time they arrived with that same up beat attitude and professionalism and most importantly got the job done. Not to mention it is a grueling task doing what they do and they did it at a very fair price. Thanks a million to the crew at WyattWorks Plumbing 💩💩💩💩💩!!!!
Overall good but because of an old house the plumbing is old. The clogged bathroom sink caused leakage to dining room ceiling and thus have to not use sink. Have to try to find money to pay for repairs. Thank you Peter was very nice about wanting to do what he could. We need to search out the money.
Stephanie Kincaid
5 years ago
The receptionist worked well with scheduling a time that was best for me and kept me updated with a time frame to enable my ability to accomplish tasks instead of just waiting around. Jamal arrived promptly, displayed identity, was courteous, and actually listened to the problem to collaborate on the best solution. The work was done at a reasonable price, in a timely manner, and everything cleaned up! Honest feedback was given instead of trying to get me to spend money on repairs that were not needed. Refreshing experience to feel that I was not being taken advantage of in a situation. Will definitely use this service again and recommend to others.
After first using another local plumber, we will never go back! Cannot say enough about what a fabulous job WyattWorks did. David and Luke went above and beyond and took the time to educate us on things every homeowner should know like how to turn off the water in an emergency. They were clean and respectful on top of everything else. Beyond grateful and impressed with their work!!
David & Jackson knew exactly what I needed and corrected the problem quickly at a fair price.. David and Jackson are honest courteous and went beyond what I would expect in service
Thursday night I had to have my gas shut off due to 1 leak. I called WyattWorks as I have used them before. I was able to be promised to be on the schedule the next day. They always call and tell you the plan so I had a Service Expert Jamal come to assess from the gas company and do further assessments. Discussion and Estimates provided. He explained that another technician would come to do the workEdward came later and followed up on the plan of work to do. As it turned out I had multiple leaks and he showed me this. He was personable,but yet respectful to me working and keeping me in the know. Well the true test was the gas company coming back and running their tests again and passing. I passed and gas turned back on. All within a little over 24 hours. Great job.
Nick and Bobbi Komma
4 months ago
Jean was top notch. He was very professional and guided me through my whole house and what he was looking at. Helped take care of a couple little things for me and really made the whole experience positive. Knowledgeable and personable conversations the entire time he was in my home.
I'm very glad I called WyattWorks. The tech, David, was so nice and friendly and willing to answer all my questions. He also explained the available services without being pushy at all, just gave me the choices. He had to replace a lot of my gas pipe to repair the leaks and did excellent work. I was exhausted just listening to all the work! I also really appreciate their nice dispatcher and how quickly they were able to send someone. I wasn't expecting he'd be able to do the repairs the same day but he did. It's a huge relief. Thanks David and co!
Jackie Hlivak
4 years ago
I was very satisfied with Wyatt. Kevin was especially good. He had Pete help him and they worked very well together. I would not hesitate to call Wyatt if there was a problem or for any plumbing service.
Cheryl Schartman
2 years ago
Great company. Have used them for several jobs....repaired leaky pipes, installed new hot water tank, installed 3 new toilets and new water softener this time. They do great work and stand behind their products. It's hard to find good reliable companies like this!
I called WyattWorks Plumbing because my kitchen drain was backing up. I was really impressed with their procedure for appointments. They emailed a photo and the name of the plumber that was coming, along with the date and time. On the scheduled day of arrival the service guy called to let me know exactly what time he would arrive, and came around that time.He examined the problem, and after giving him the ok, went to work unclogging my drain. The job itself was much more time consuming and took a lot more effort than I imagined it would, but after two crews of plumbers and hours of work, they finally unclogged the drain!The quality of their work was excellent. All the guys (there were actually four of them during the course of the day) were courteous and very professional. They explained step-by-step what they were doing. I even received an email showing pictures of the entire job--before, during, and upon completion.I thought at first that they were a little pricey, but after all the work they put into the job and the quality of the finished project, I'd say it was well worth the cost. I will definitely use WyattWorks for future plumbing jobs!
Whole house repiping and hot water heater replaced ABSOLUTELY DID A FANTASTIC JOB!!! Very very professional!! Neat on time all work done as they said would be done!!! Could not have ask for better service! Both gentlemen are top rate employees!!!
Theresa Bowman
3 years ago
Wyattworks plumbing has been truly professional! They came to the house promptly and followed up with me about the timing of that visit. The associate that came for the estimate was kind and personable. He was knowledgeable and efficient. He gave me an estimate on the spot and emailed to me immediately. I would definitely recommend this company!!
This is the first time I've needed a plumbing service. And I couldn't be happier with the overall experience. Dan was the plumber on site and was great. He explained everything that was going to happen before he started and kept me informed every step of the way. Very personable and knowledgeable. His crew were the same. This company is a pleasure to deal with. They are not your stereotypical plumbing service. They're thorough and honest. If your needing work make sure you get their opinion. Thanks Dan.
Farrah Thomas
6 months ago
Korbin and Chad were very professional and thoroughly explained what the plan was, the results, and how to prevent future issues. They left the area cleaner than when they started! They identified the problem and completed the repair. Thank you!
David Pulliam
4 months ago
Adam was very courteous explain my options thoroughly I would give six stars if I could go.
Gregory Barker
3 weeks ago
I was very impressed with the skill and professionalism of Jean . I will definitely use Wyatt Works again!
Nicholas Rundo
4 years ago
The professionalism of this company is second to none. I was pleased with them right at the beginning, but I think in the middle of it, Wyatt Works and myself found ourselves involved with a project that none of us really wanted to deal with anymore. Wyatt Works really went above and beyond to accommodate my needs, rescue me from a very difficult situation and get what I needed done when I needed it. I had nearly everyone involved from the Wyatt Works team and during the happy moments and frustrating moments their professionalism with following through with commitments was beyond exceptional. A big thank you to Bryan, David, Ricky, Luke, the girls taking my phone calls and Larry for being the guy at the front lines of the situation and getting things buttoned up. Though my situation became frustrating to no fault of them, I am overwhelmingly thankful for everything they did and I will be recommending this company and look forward to use them again if in need of a professional, knowledgeable and quick to respond plumber. Thank you Wyatt Works!!
I would like to thank Chad for a wonderful experience. He explained everything in a way that was easy to understand. He was very clean and respectful of my home. If I every have any other plumbing problems I will definitely reach out to Wyatt Works and ask that Chad be my technician.
Jim Rasmussen
4 months ago
I was the second appointment of the day for the Saturday crew of Dan and Jess. I received three updates from the office on their ETA. They were quick to diagnose the main issue and offered me a written estimate of the job. I said yes and they worked continuously for 4 hours until the job was completed. I was given before and after pictures of repair. I would definitely recommend this company.
I had to replace an entire water line in my home. I interviewed several plumbing companies and chose Wyatt Plumbing. They gave me an estimate with no hidden costs. They did a great job!! Left my home and yard spotless after work completed. Thank you Wyatt Plumbing and a big thanks to Seth and Mike and all the guys that worked on the project !! Would definitely refer them and will definitely use them again for any other plumbing jobs.
Bernard Womack
a year ago
Replaced old cast iron utility sink with smaller utility sink and moved gas dryer to new location.Very professional workers. Senior plumber was very knowledgeable about how to get things done. Explained work to be done prior to starting. Very neat and cleaned up prior to leaving.Very good experience. I would definitely recommend this company for any plumbing needs.
Brian was nothing short of amazing. It is so refreshing to see this level of honesty, knowledge, and care. Please do not change your ways WyattWorks Plumbling! Thank you for your accurate diagnosis, and efficient repairs. I have definitely found a plumbing company I trust and have switched permanently.
Jeffrey Chung
2 years ago
Larry did a great job fixing my leaky shower pipes. He ID the issue thoroughly and offered solutions that didn't break the bank. The problem was fixed and we didn't have to open up the wall! Thank you so much for the quick response and I will definitely use Wyattworks again.
Timothy Gowern
2 months ago
Edward did a great job,explained everything and gave me options..work was done right away and correctly. Even got a discount for my Navel Service..
Bill Snodgrass
3 years ago
I had a bit of an emergency (scheduled a broken dishwasher to be replaced in the afternoon and woke to find the kitchen sink wasn’t draining) they were able to dispatch a team that arrived within a half hour of my initial call. I mentioned the installation to the team and they recommended a slight change in the water feed based upon their experience with the particular installers so I had the additional work done as well...and it was a good thing because the installer mentioned he would not have been able to install given the original water feed. Very happy and will use them for all my plumbing needs!
They were willing to install a new hot water heater on a Saturday without any extra charge. Jamal from Wyattworks came out in the time scheduled and was very knowledgeable and up front about all the costs. He was able to install the hot water heater that day and even installed a new shut off valve to my main water supply within a few minutes. I was extremely impressed by the professional and friendly service and would not hesitate to recommend them to anyone.
We LOVE WyattWorks! Justin, Ben, Jamal and Larry are fantastic.Over the last several years we have used WyattWorks for routine jobs. This time we needed an entire gutting of our small upstairs bathroom - old toilet, old vanity and the old tub were removed, along with plaster walls, old tile floor and 95 year-old deteriorating pipes. Our bathroom was taken down to the studs.Jamal initially met with us to provide a quote. He walked through our old bathroom with us and listened to our wants and concerns. He explained the overall process and gave us suggestions and options.Part of the options was visiting a local supply company that works directly with Wyatt. We were able to see / try / chose the exact items we were having installed.We liked that he made it clear that Wyatt was willing to work with our schedule, meaning we could do some of the work and they were willing to come and go according to when we completed certain stages of the project.Jamal was able to quickly provide a written, detailed estimate via email. He addressed some changes we asked for, resent an updated invoice and we were able to approve and schedule.We decided to have Wyatt handle everything. This allowed Wyatt to remain at our home and continue working with no delay while they waited for us to complete some demo or install some drywall. It was nice that they were able to transition from one stage of the project to another without delay.Justin and Ben worked tirelessly to remove the old fixtures, old insulation, install new insulation, electrical, floor and install new, modern plumbing in the exposed floor and walls.When the fixtures we selected were delivered (yes, they were delivered to our house) Justin and Ben reviewed all pieces, brought them into the house and placed them safely out of the way until the pieces were needed.It was great to have two trustworthy professionals in our home. Justin and Ben were always pleasant, diligent, courteous in cleaning up any mess daily and mindful to make sure our curious dog did not escape outthe front door.Jamal and Larry made daily visits to check up and to make sure we weresatisfied. As happy as we were with the finished job, Larry took an extra several hours to go over everything and make sure the job was done perfectly and up to WyattWorks' high standards.We know that only recently WyattWorks started a radio advertising campaign; we are a true testimonial to the power of that advertising. It was through that radio spot that we learned that WyattWorks was capable of a performing an entire remodel from soup-to-nuts, and not just the plumbing. And, more importantly, your advertising truly reflects the corporate values you have established. We have been and continue to be so impressed with your organization and its personnel: from the person who answers the phones, to the daily email and text alerts to let us know you're on your way, to the folks like Justin, Ben, Jamal and Larry -- true professionals and true gentlemen! They treated us like they would want to be treated.There is no doubt who we will call the next time a need arises, and we even joked that we could break a pipe in the kitchen so that WyattWorks can come back and re-do that room. (Just kidding...mostly. Ha, ha.)Thank you for everything...it's been a great experience that has far exceeded our expectations in every way.Angela and David PauliniGarfield Heights, Ohio(p.s.: Our dog misses Justin and Ben already...)Ange
Chuck Maruniak
2 months ago
Very professional and knowledgeable person and I am glad I used them
Pamela Goldsteinm
10 months ago
Greg was very polite & professional. He wore his shoe covers & left our place clean.
Deb Zep-Douglas
a year ago
Everything was 5 stars. Scheduling was quick and easy. I was informed who and when someone was coming. Edward was on time, pleasant, extremely knowledgeable (especially about old houses), and repaired a leaky valve quickly and installed a quarter turn valve that was perfect for the location it was in.He did a thorough check of the plumbing, explained issues, explained why certain materials (and piping work done by another company) aren't the best, and provided estimates for other work needed without being pushy or up-selling. He did a free gas leak check too while he was here. I couldn't be happier with this visit and I'll definitely be calling this company for all future plumbing work.
The company was very communicative throughout the process. Both field reps were very nice and helpful. They were really knowledgeable around the issues we were having and went the extra mile to ensure we were satisfied with their work. I had the main line jetted and their use of the camera kept me involved every step of the way (GPS location helped mark cracks, junctions, breaks, etc). I would have this particular crew back for any added work in the future! The price seemed reasonable given what we have experienced with their competitors and I was able to use a coupon from their site. It was the first time using WW and I will be bringing them back for more work, but will also pay attention to estimates/pricing too (the reason I dumped Rotorooter). Kudos WW, you may have won all our future business.
Chris Bialko
7 months ago
This company refused to provide a quote over the phone. However, they produced a standardized price complete with a task number and boilerplate description within minutes of walking through the door. Subsequently, I was charged $500 for a 50 minute installation of a single faucet which did not require the use of specialized tools or additional materials. I will never use this company again.
Kathleen Horvath
3 years ago
Jamal was great. We live in an old house and he was very knowledgeable about old plumbing. He listened, and did a thorough review of our system before getting to work. Very friendly and they cleaned up after the job. Well Done !!!
Markita Thomas
a year ago
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My technician Dan Cogswell was absolutely amazing after calling out the County sewer department and another plumber and neither was able to fix it Dan came through and saved the day! Wishing I would have called Wyatt Works 1st!
Denis Mansfield
3 years ago
Kevin was great at keeping me informed of the situation at my parent's house. He arrived as scheduled and was very professional. He went out of his way to keep me informed. My parents now have a reputable company to call for their plumbing needs.
Wyatt Works replaced about 3/4 of our sanitary and storm sewer lines, with the majority being outdoors and a small portion indoors. We went with them after having a good experience with them jetting our sewer line, and their sewer line replacement quote being the most reasonable that we found after comparing a few options. They were also able to fit us into the schedule much sooner than other companies, which was important to us as we were on a tight timeline.Dominic and the crew did an amazingly efficient job replacing the outdoor and indoor lines. The outdoor lines in particular were completed in about 1.5 days, and other than the dirt still settling, you would never know they were here. The crews working on both outdoor and indoor spaces also did a wonderful job cleaning up after themselves and putting everything back into place, which we were so appreciative of. Everyone was communicative and open to our numerous questions while the work was being done.Also huge shoutout to Sarah who fielded so many of my questions pre-, during-, and post-project over the phone, and maintained regular communication throughout the whole process. Thank you!
Dave McQueary
2 years ago
Great service. The day after I initially called they suddenly had an opening for a consult so got someone to my house quick. Mike was able to give me a couple quotes based on the consult. He was back two days later and made some repairs and even was able to save me money off the initial quotes. He was very friendly and made sure I understood everything as it was unfolding. I'm very happy with the service I received.
WyattWorks is A+! The traveled 50 miles to replace our sump pump. The technician Larry was extremely professional. After a few days we had a problem (no fault of the equipment or technician) and Billy from WyattWorks came out again to solve the problem. He again was extremely professional. They fixed it under warranty. I will use them again and recommend them to everyone!
Angie Staedt
5 months ago
The service provider was friendly informative, and explained what was being done. A pleasant experience
Technician Ryan came out, camera’d the line got measurements and gave me a no bull actual dollar amount quote for having my sewer lined at no charge. 5 other plumbers I’ve had out have all wanted to charge upwards of 400$ for this. Plus these guys are the first I have seen using blue light curing which is far superior to old style linings. Incredible customer service and have probably earned my business.
Matt Rosenblum
3 years ago
I made a call Tuesday morning for a basement sewer backup and the team was able to send someone to me within a few hours. Peter arrived first and Ryan joined him later. Both were polite, professional, communicated what they found, and allowed me to observe what they were doing. They didn’t wrap up until I was satisfied and had answered all of my questions. I would highly recommend WyattWorks Plumbing!
LaRissa Carter
a year ago
Edward was precise and professional. Couldn’t have asked for anything better. Wyattworks will be my go to forever. Thank you guys for all your help today all the way to dispatch. You are all amazing!
Ricky arrived on time and presented all the service options. He kept me informed of progress as he worked. As a former teacher, I like the way WyattWorks mentors its employees; Ricky provided a totally professional and responsive service experience. Thanks, Ricky!
Steven Corkran
4 months ago
We had a drain issue in our kitchen sink and contacted WyattWorks who quickly scheduled their technicians. The technicians (Kevin and Luke) arrived at the pre-established time and quickly assessed the problem and completed the fix quickly. Once they completed their work, they provided a thorough explanation of the problem and their corrective action. Additionally, they provided suggestions that would prevent drain issues in the future.We have exclusively used WyattWorks over the past 3 years based on their punctuality, thoroughness and professionalism! They are definitely our “Go To” company for our plumbing needs and would highly recommend them! A great company!
MaryBeth Fehr
2 years ago
Charles and Seth identified the blockage Involving two of our toilets immediately and suggested the solution which worked like a miracle. We thought it might involve much more work but the issue was resolved quickly. Thanks WyattWorks for a job well done quickly and efficiently. We are happy customers.
Alan installed a new hot water tank, a new toilet and a shut-off switch for the water in the house. He was careful, cleared up from the install, was courteous and did a great job. Got some cards to pass along to my friends. Got their name from Home Advisors. Would absolutely have this company back.
Michael Bowerman
4 years ago
I would recommend WyattWorks for any plumbing repair. They handled my emergency hot water heater replacement quickly and professionally. Rebecca handled the scheduling efficiently and Jamal with helper Dave arrived on time and rapidly assessed the situation; provided me with options; and executed the replacement expeditiously and most importantly for my wife-cleanly. He explained everything and was most pleasant to work with. They did a great job as a team!
The 2 gentlemen were evaluating our commercial space to install sinks for our business. They were professional, friendly, and helpful. We were very pleased with their efforts.
Anne Unverzagt
6 days ago
We set up the service visit to do maintenance on our old furnace. But we kept adding things to Jamal's list. He cheerfully repaired the toilet, faucet and water pipe and always with such a high level of expertise and professionalism. We consider him to be a friend as well as our technician. Wyatt Works is the best in the business!
Therese Hahn
3 months ago
Jean was very professional and did great inspection made me understand everything what a great guy to have on your team way to.go jean
Service technician Dan Cogswell arrived on time, was up front on what repairs needed to be done and what the cost would be, completed the repairs promptly and made sure the area was clean and put back in normal working order. Would not hesitate to use again and highly recommend for other homeowners with plumbing and sewer needs.
Ed was absolutely great. He took the time to explain everything he was doing and even took the time to explain plumbing concepts to me. He was extremely professional and took pride in his work. Can't recommend enough!
Our technician's name was Jean. Very courteous, explained options and warranty. Very satisfied with the way the job turned out. Will recommend your company to friends. Very happy with the overall experience and results.
Robert Hawkins
4 years ago
Replaced our bathroom faucet. Service was easy to schedule, everyone was friendly and informative. That is the key to me is that friendliness over the phone, clear expectation setting including following up on scheduled visit time. Was all very professional. Highly recommend.
WyattWorks Plumbing was a very easy company to work with. We had an emergency during the Covid-19 pandemic and they were able to fit us in quickly while taking extra steps to keep their employee and us as safe as possible. They gave us several quotes to match different levels of work that needed or could be done so that we were able to budget accordingly and did all the work the same day. Throughout the day they were personable and professional, taking steps to explain each step and how we could continue to maintain the plumbing after the service call was done. Will definitely use them again for future needs.
Stacie Gregory
4 months ago
Pete was awesome .Worked fast and efficient and very pleasant.
WyattWorks plumbing is fantastic! They were able to replace my main water line in less than 7 hours today. Amazing! If you have any plumbing issues, please give them a call.
Had a great experience overall. They were available to take my initial call.Took my info and told me a dispatcher would follow up to schedule. Dispatcher called 15 minutes later and they actually had someone available and could be here in 20 minutes.David Markulik arrived on time, inspected our plumbing needs and provided multiple options. We picked an option and he completed the work quickly. He showed us the finished work and we were very satisfied.We have a couple more projects that we will be doing in the next few weeks and will be requesting David for that work too.
Michael Lehto
4 years ago
WW picked up phone right away when I called and scheduled an appointment for the next week. That's a huge plus in a world where it's difficult to even get some folks to call you back. The service tech that came out on day of appointment (Billy) was awesome. We had two repair jobs to complete in two different bathrooms and then a larger project to remove some pipes and tuck others behind a wall. He walked us through everything with all prices stated up front. I think he spent longer on one of the repair jobs than expected, but did a really good job at making sure everything was working correctly.These guys might be a little more expensive than the typical contractor, but getting someone good to show up and do reliable, quality work is absolutely worth it.thank you!
Joe was great! Explained everything thoroughly, gave me options at different price points. Work was done quickly and cleanly. Always have good experience with Wyattworks.One month later... Wyattworks is our first call with plumbing issues! Edward was fantastic. Patient, professional and thorough. I can't recommend these guys highly enough. Found the cause of the leak in my shower. Gave me options for repairs and advice for hopefully preventing future problems. Very friendly. Worked with my home warranty claim. Answered all my questions 100%. Thanks again!!
Cathy Whitely
3 years ago
Jamal, our service technician, arrived on time, explained everything that he was going to do. ...he was knowledgeable and professional. It was a long job and he stayed until it was completed. He followed through on checking that there were no leaks... I would highly recommend Wyatt works...thank you, Jamal!
Douglas Dzurilla
a year ago
Set up an appointment with no issues. Had multiple options quoted and offered. They were able to use appliances I had bought (unopened) to complete the work, as well. The technician was in and out, estimates, work, and payment, within 3 hours. They even recommended how I can go about quick-fixing my kitchen sink!They're now in my phone contacts for any future plumbing work that I need done.
Neal Britton
9 months ago
Peter was above and beyond. He assessed our issue and went right to it. He explained everything clearly to me and confirmed my understanding.
He is the consummate professional; appropriately friendly, and easy to like.
If I was still active in my business I would try to recruit him to work for me heh heh.
Mike did a great job. He was on time, quickly assessed our leak issue (it wasn't a big one, thankfully) and repaired the situation. Mike was professional, courteous and fast. I've used WyattWorks Plumbing in the past and always recommend them!
I had Wyatt works install a garbage disposal! The upfront communication from the Office personnel for scheduling was amazing!! Justin the technician was prompt, described everything in detail and did an immaculate job installing the garbage disposal!! Definitely recommend them and will for sure use them again!!
Mark O (Sparkey)
8 months ago
Adam showed up on time and was very professional. He listened to me, diagnosed the problem and presented me my options in a non pushy way.
Stanley Konopka
3 years ago
I have worked with many, many plumbers over the years and have had a wide range of experiences. WyattWorks has been, hands down, the best. They offer everything you look for in a contractor: quality work, reliability, affordability, and excellent customer service.
Got a thorough evaluation of all of our plumbing and estimate for work to be done.
Kathryn Pruitt
3 years ago
Charlotte, NC(2020) Updating from a recent (2nd) service visit. They were responsive, on time and did a great job correcting a bad plumbing job. I trust their work and highly recommend.(2019) Techs were courteous, explained everything in detail, and provided options for what was critical, versus what could wait. They scheduled time to do a whole day job within a couple of days.
We called WyattWorks to take a look at our main water shutoff for our home. It was not functioning correctly, and it would not completely turn off the water to our home. Additionally, we had some leaking valves and an older faucet on our even older laundry sink. When I called we were promptly placed on the schedule for the next business day. No games and we were told upfront about the $59 service/visit fee.Joe Ricker and his apprentice came out and were STELLAR! They showed up on time and were very professional! They assessed the issues we were having and provided many options on what to do moving forward. What I appreciated the most was their HONESTY and HARD WORK!It is never fun or inexpensive to have plumbing issues, but WyattWorks and their great technicians made the experience as best as it could be. We will definitely be calling for their services again when needed! THANK YOU!!
Bob Campbell
7 months ago
WyattWorks Plumbing was fantastic to work with. From the person that took my call to the 2 technicians on the job, everyone was fantastic. I live in IL and had to hire them for a family home in Euclid. They kept me in the loop the entire time, we’re upfront about the cost and the potential costs. They are clearly a high integrity company that values their customers. They utilize technology effectively so that I could sign off on work remotely as it was needed. I received the invoice and photos of the completed work right away. I highly recommend WyattWorks Plumbing!
Ercy Joy Ghiringhelli
8 months ago
Solomon and Malachi were outstanding in their work and their behavior. I’m extremely satisfied with their performanceBecause of a break under the cement of the hot water pipe, they had to create a whole new line running through the wall of just about the whole townhouse. They worked very hard and got it done and I’m thankful and relieved.God’s speed to both of them!
Lisa Graczyk
5 months ago
Plumbers were friendly and knowledgable. Did a thorough plumbing check. Found a leak I did not know I had and a problem with my house shut-off valve. Fixed the same day!!
I heard WyattWorks add on the Christian radio station. They sounded so nice I decided to try them for a plumbing issue. The office person was so very courteous. I was able to schedule my appointment. They kept me apprised of when the plumber would arrive. Our plumber, Pete was on time, professional and very, very courteous. We will be making WyattWorks our permanent plumbing company. I highly recommend them and Pete!
Theresa Clemis
5 years ago
We had a weekend emergency at our home. The technician we had was Jamal. He arrived on time and completed the job in a timely manner. The pricing was reasonable also. Jamal was very professional...we were impressed with the service we received. We definitely will recommend WyattWorks Plumbing to friends and family.
justin Sohnlein
3 years ago
The gentlemen that came were extremely professional and polite. They were young and some what inexperienced. This review is not a reflection on them I thought they were great. The company is a bunch of crooks. They still charged me even though the sink was still clogged. The manager told his employee to charge me $2,000 to cut my pipe and put a clean out in. I had a friend come over and we fixed the clog, put in the clean out, replaced the disposal and put in an additional access point in 4 hours. At $100 am hour that’s still only $300 bucks. Save your money and go somewhere honest.
Excellent experience! Our installation required some challenging adaptations to our home’s architecture that took a great deal of time, energy and patience to get right. David, our primary installer, and Gene who joined with hardware and additional expertise were consistently positive, professional, and dedicated to successfully completing the complicated operation.
Dominic certainly displayed a high level of confidence and knowledge as he reviewed what was required to restore service for the home.
I'm confident as this project moves forward that I made the correct decision to utilize wyatt. Certainly happy Dominic is the man in charge.
Called and they came out the same day to fix a leaky bathroom sink. They came a few hours after my call and were very professional and fixed our problem. Would definitely use again! Pete was fantastic.
Kevin did a fabulous job identifying the source and cause of the leak in our pressure regulator. He obtained the parts quickly and efficiently. The fast response by Wyatt Works was tremendous and much appreciated. Another outstanding job by a world class company and its great people!
William Gale
4 months ago
What needs to be done thanks byeI understand exactlyDid a great jobVery professionalDan wasExcellent response to the needs that I have
Mike, the service person who came to our house today was excellent! Very competent, a good problem solver, friendly, professional. He installed gas lines necessary for a gas burning unit for our fireplace and connected the appliance and after all of that, he fixed a leaky water pipe. This was our first time using Wyatt Works, we’ll definitely use them again when needs arise.
Scott Pollack
3 years ago
Larry from WyattWorks was great. Offered multiple solution and ideas to help make our project successful. We have yet to move forward with the project but service and advice was top notch and professional.
Jenelle Cotto
4 months ago
Called for a quote on our bathroom plumbing. I was given quotes on the cost of the problem and a quote if I wanted to upgrade additional plumbing and water heater. I didn’t feel pressured to make a decision on the spot which I really appreciated. Chad was very respectful and professional.
Dan did a great job clearing out our driveway and downspout drains. He provided all the photos and camera video to show the work done. He was very thorough with his work and we’ve had no problems with the drain since.
Very GOOD company, very professional. There technician,Joe was so attentive and helpful not rushing finding the most economical ways to help us. Financially to. I was very comfortable with him in my home and his warm personality. Thank you
Branden Blackmur
4 years ago
Outstanding customer service and actual repair work. After I requested an estimate, I was contacted within 24 hours, had a technician (Kevin) at the house within a few days and all the repair work was done that day. I was presented with a variety of options in terms of pricing, which helped alleviate any concerns about transparency of work. I would definitely engage WyattWorks for any plumbing projects in the future.
Toilet was clogged. Ricky came on time and did a very detailed root cause analysis, always been transparent about his assessment and findings. Ricky was also very skilled and he followed COVID protocol. At the end, the toilet had to be replaced and this work was done with high degree of professionalism - clean and very accurate. It was my first time that I used Wyatt’s service and certainly not the last time. I can highly Ricky as a professional worker
T.J. Hufstetler
3 years ago
Absolute pleasure working with WyattWorks Plumbing. All of the employees were friendly and helpful and took the time to explain issues and next steps. I think the company is honest and trustworthy and their customer service exceeds expectations; I even received a hand written note in the mail thanking me for choosing them to estimate the job!I would use them again without hesitation.
After replacing our kitchen sink we needed to re-install the garbage disposal, sink & dishwasher drains. Husband did that work but wasn't confident that it was done properly without leaks etc.Billy Kay & another plumber were kind enough to check & make sure all was done correctly. They made a few needed adjustments & checked all connections for leaks. Appreciate them spending time on a “small job.”Certainly will be calling them for our next plumbing crisis!
Nancy Vasse-Hansell
3 years ago
What an incredible team! I cannot recommend them highly enough. Their communication with you as a client is something I wish every company would adopt, they clearly let you know exactly who is coming to work on your project and when and then check with you that all is going to your satisfaction. After a few minutes of meeting their first team member to put together an estimate for my project I felt a real sense of trust and honesty. As the other team members arrived to work they communicated in the same style: open, friendly, informative and as true highly skilled professionals. Their work was careful, precise, clean and beautifully done. I have a 100 year old house and the work was challenging to say the least but they pulled it off beautifully. They will be my go to team for any other plumbing problem I have in the future. It was truly a pleasure to work with WyattWorks Plumbing.
Jamal was amazing! He was able to replace my backyard faucet and replace my laundry faucet quickly and efficiently! I would highly recommend choosing WyattWork Plumbing and requesting Jamal to service your home (if he's available)!
Diane Zbasnik
3 years ago
We have a contract on our house to sell. Buyer had concerns with the water heater. Larry inspected all aspects and taught me a bit about ventilation. All was good. He was knowledgeable and professional. They were also able to get to me earlier than originally expected.
Yuri Klimchuk
4 months ago
Excellent service, stuck through until he got the job done. Pete was on time, super helpful, super tidy, even cleaned up water before leaving! First time using Wyattworks, and they definitely will be our go to for the future. Would recommend! Thanks again!
2/25/23 - Edward W. was very professional and a joy to work with. He took the time to explain things and assessed our current plumbing with recommendations. We would definitely have him and Wyatt back for any future plumbing repairs!Update: 3/22/23 - Edward returned with Mike to replace our in-house water main shut-off valve and faulty pressure valve. They also removed our old, heavy (cracked) concrete wash basin and replaced it with a new resin basin and fixtures. Very happy with the work!
Julie Bartlett
a year ago
Wyattworks sent us a respectful and responsive team that did a great job locating and fixing the leak in our front yard. We chose the total replacement so the we could get the 10 year guarantee and know that the job was done right.
Very satisfied with the level of service I received from WyattWorks. I had some initial concerns after having my main drain hydro jetted. Luke called me back and personally came and assessed the situation to give me options. Him and his team were very thorough and worked to clear up any issues and concerns I had (at no additional cost!). I thought this level of professionalism and customer service was outstanding and I would definitely use them again in the future.
Scott was very knowledgeable and professional. He provided solutions for the problems with up-front pricing. He kept the work area protected, neat, and safe. We highly recommend Wyattworks.
I had a couple of smaller plumbing projects. Justin fixed the problems and was very personable and professional. Shawnica was very responsive. All in all a little pricey but I’m happy with it!
My experience with wyattworks has been the best experience I've ever had with a service company like this. They came out, found the problem and had the repair crew out the NEXT day! They had to dig up the entire plumbing lines in my house. They noticed the one part didn't need done which they told me about and ended up saving me money which was very honest of them. I will happily use them again.
Korbin was a pleasure to work with he was very professional even at the tender age of 19 we will go far and I was blessed to meet him. Keep up the good work
Jamal was prompt, professional, and very knowledgeable. His customer service is top
notch. He quickly found a resolution and fixed the problem. The price was very reasonable. Would definitely recommend!
Sandy Laporta
3 years ago
I got 4 estimates for the job, 3 of the other companies wanted to bust up my basement floor and charge me $2500.00 to $4000.00. Wyatt informed me the cast iron pipe was still in good shape and I only needed to replace the clean out pipe. They only charged me $560.00. Needless to say I chose Wyatt. The service was completed in a very professional manner and the tech was a very nice young man.
My existing drainage system failed and my backyard flooded every time it rained. The standing water damaged my lawn, killed nearby plants, and found its way into my basement. I needed a plumber, a good one, and fast. I contacted WyattWorks Plumbing on the recommendation of a well-known landscape designer. My experience with WyattWorks was excellent. They evaluated the problem and work began. Each contact with them was professional, efficient, and easy. They worked clean and delivered as promised. My backyard water problems have been resolved and WyattWorks Plumbing is now my plumber of choice.
Mary Ellen Miller
7 months ago
Wyatt’s tech, Dominic Rogers, came out to assess our sewer main backup. He determined that some work done previously was subpar and came up with a solution to fix the old repair. Dominic was professional, very informative and apologetic regarding the previous work.
Luke was fantastic, along with his partner Quinn. They were both extremely personable and easy to talk to. They didn't try to upsell me on a lot of unessecary components yet showed me the full picture with a range of options. They fixed the problems we had with efficiency and made sure to update us along the way on how things were going. I would definitely recommend using this service in the future. (Update): Chad came out to finalize everything - we are all set and the service was great
This is the second time I used WyattWorks Plumbing and I expressly asked for David. Like the first time he was on time to the minute, courteous, assessed the job, explained everything in great detail, gave me options and quotes, let me noodle on what was right for me and my budget. I decided, he started the job and did everything as promised. I would recommend this company in heartbeat... no hesitation. David is on point and a true professional! Thank you!!
Jean is the most thorough plumber we’ve worked with. He really cares about the quality of work and takes the time to ensure everything is satisfactory.
You ever had such great service from a place, that if you need their services again, you not only go back to them but ask for the same person again? That's how WyattWorks is, and that's how Jamal is. Great communication, extremely friendly and knowledgeable, affordable prices. I used to hate calling for a plumber, but that changed after I found WyattWorks.
Laura Waddell
3 years ago
Seth and Josh were the extremely helpful and knowledgeable. They are brothers with a family owned business which makes it even better. They were very honest and professional! Shawnica called me with appointment updates and was so kind and informative with keeping me up to date! I would absolutely recommended WyattWorks to anyone with any plumbing needs or concerns and wants the job done right, honest and professional!
Carroll Conklin
3 years ago
David was a very pleasant professional. He worked quickly, explained what he was doing, and got the job done. (He also arrived a few minutes earlier than promised.) Based on my experience, I would recommend David and WyattWorks without reservation.
I needed to replace my old cast iron plumbing due to bad pitch, build up and intrusion of floor joists. I received several quotes and WyattWorks beat them all. However, the real reason I chose to have WyattWorks was because of Jeremy. Jeremy was kind, knowledgeable and had concern for my issue. He left my house much better than he found it. I highly recommend WyattWorks!
Billy and Jesse were great they answered all my questions and completed the job quickly. They also showed me helpful tips for when I’m on vacation. The service was top notch and I will definitely use them again!
We had a surprise septic tank under our house. They abandoned it and fixed everything up in one day. Great job!Thanks to Joe and Chad ! Very honest and professional. Very clean! We will definitely call you back for more work.
Kerry Schneider
a year ago
Pete was awesome! Our kitchen contractors left a few loose ends that made things difficult for Pete to install the dishwasher, faucet and garbage disposal. However, Pete went above and beyond to find solutions to get the work done so we could have a working kitchen again! He is personable, very polite, and very thorough. Always love when Pete is our tech!
Mitchell Aranez
9 months ago
Their professional was there on time and was very knowledgeable about everything we talked about. Plumbing is difficult because the problem is behind walls and floors but my tech David Markulik was able to pinpoint a leak and fix it. There is fixing and then there is fine fixing. The workmanship that David put into the fix you would think he was doing it for a family member. You could slap things together and call it a day but nope David crushed it and that speaks volume to a person and the company he works for. Family owned companies are family owned for a reason and David is that reason. Give that man a raise!
Jamal was both knowledgeable and professional. He was also very good about providing options to the different levels of service he could provide along with the various pricing choices. I am very pleased with the performance and I would definitely use WyattWorks Plumbing again in the future.
Darryl Soliday
9 months ago
Very informative, walked us through every step, and did a outstanding job on all repairs. Will recommend WyattWorks Plumbing to others and call them back for any future Plumbing needs.
Great costomer service & technical knowledge! Dispatch went out of their way to make sure that I knew what was going on and the estimated arrival time of the technician. The technician was very helpful and knowledgeable about my waterheater and was willing to explain what he was doing to fix the problem. And even went so far as to help me with my warranty! All around great company to work with. I even already recommend them to my family! I will definitely be calling WyattWorks Plumbing for any issues that I may have in the future!
Fantastic service, and will definitely hire again. David was great at presenting me with options, talking me through his process, provided excellent customer service, and did some quick extra things to really make our installation look great. Thank you!
Jeremy did an awesome job of fixing our plumbing leak. He quickly diagnosed the problem and his repair was equally as fast. Afterward he showed and explained what the problem was. We will definitely call WyattWorks Plumbing again.
Excellent company, called in the morning and had hot water by dinner. Larry was professional, courteous, knowledgable, and he kept me informed every step of the way. Fair pricing, and I think our space was cleaner than when he came. Highly reccommend!
Gwendolyn Coffey
4 months ago
I just had a technician come out to evaluate and quote, Larry Betle III. I was extremely impressed with his professionalism, socialism and knowledge. He not only checked my initial issue, but other plumbing around the house. Very thorough. He explained his findings and answered all of my questions. I was very satisfied.
Fuji Homes Cleveland
3 years ago
I trust the job done by WyattWorks. From the receptionist to technician, everyone is knowledgeable, very helpful and pleasant. Their price can be high, but once Wyatt takes care of the problem, I know I don't need to worry about the same issue coming back again and spend more money on it.
I called Thursday afternoon for an appointment and we scheduled an appointment for Friday morning. It was nice to receive an email stating when Peter was on his way. He arrived at the scheduled time, he was very polite, friendly, and thorough. Peter was able to clear the drain in a very timely manner! Very happy with the whole process.
Chad and Michael were very professional, knowledgeable, and kind. They gave me several options and future suggestions for my plumbing problems. I highly recommend
Carol Rossner
8 months ago
Very happy with WyattWorks and Kevin. He was prompt, professional and very hands on. He diagnosed the problem and restored our water, gave us options for permanent repairs. I would highly recommend the company and ask for Kevin!!
Eric Thomas
10 months ago
Jean was awesome. Prompt, professional, and took great detail in his craft. He really wants you to get every penny out of the job, and make absolutely sure I was happy with every detail. Went above and beyond in checking for other potential issues around the house upon arrival as well. Found a leaky drain and fixed on the spot free of charge. Was also just a very pleasant person to be around. Would recommend to anyone
Kyle Montgomery
4 months ago
Got an Estimate on Plumbing work. Awesome to talked to and gave me multiple options.
Plumbing inspection. Kevin went through all Plumbing installation and gave tips and recommendations to things work better, longer.
carmen Iozzia
6 months ago
It was remarkable as Dan not only gave honest, experienced service, but reliable and the best offered in the market place today... Using this service from Whyatt Works. And you can take that to the bank and bank on that!
Jean (The Technician) was timely and professional in diagnosing the problem and fixing it. I wouldn't hesitate to go to Wyatt Works again.
AMAZING SERVICE! Both techs were A+ fantastic. Everything from their work ethic, kindness, explanations, and options on fixing the issues, were EXACTLY how a business should be run. I was blown away by how wonderful both men were. They fixed what they said they would and the price was MORE than fair. I’d hire them in a heartbeat again! Best service Ive ever had from a plumbing company, hands down!
WyattWorks Plumbing did an awesome job on installing my new hot water tank. They were very helpful and professional. I could not have asked for better service from the ladies in the office and the technician who install the water heaters. They are all very friendly and respectful to your needs. They all go above and beyond to help you with your needs. I would recommend them to everyone that needs any type of plumbing work done. Could not have asked for any better service and response.
Valerie Burnette
7 months ago
Very happy with Billy Kay. And happy with wyatt works as well. Your a keeper in my book. Thanks again. He did good quality work. Took an old light pole that fell in my front yard. Had a gas line attached. Great job! Thanks again.
Phil Cranmer
7 months ago
I've used Wyatt works since my previous review but have found them to fall off after extensive work. I had damage done to my property that I expected them to fix. But once I paid them, it was crickets. Disappointing.
Valerie Ruff
3 months ago
David was wonderful. He arrived on time and addressed not only the issue that I called about. He checked our entire home for the service fee and found only 2 other items that needing to be addressed before repairs would become more costly. He reviewed his work with me afterwards and made sure that the air was out of all of my lines before he departed. I would hire Wyatt Works again with no hesitation!
We had some serious storm sewer issues, roots had completely filled our storm sewer line. Wyatt Works had to dig down as far as 14 feet in our front yard and dig a trench from our house to the street to replace the pipe. Josh has been consistently honest, trustworthy, and helpful throughout the whole process. AJ and Dan did an excellent job with the work and keeping us updated throughout the whole process. They left things clean and were very efficient. I would highly recommend Wyatt Works for anyone dealing with plumbing issues that needs trustworthy experts that know what they're doing.
Brad Henderson
4 years ago
I have used WyattWorks several times now. They consistently impress me with their professionalism and quality of work. I have yet to interact with a member of the team I do not like. I highly recommend their services. Keep up the good work!
Jason was very professional, the work was done in a timely manner. Gave me a price range, explained the choices in detail of the parts and range of options. He also answered all of my questions in detail he is very knowledgeable.
Alexandra Gray
a year ago
I wanted to share my experience so that others do not make the same mistake! We had an urgent plumbing issue over a weekend and I waited until first thing Monday morning to call. I was told that someone could stop by on Wednesday after morning appointments and that I was on standby. I thought that this meant the timing of the appointment was standby, not that the entire appointment was not guaranteed (it turned out that they couldn't make it and we were placed on standby for the following day). If I would have understood this, I would have kept calling other plumbing companies for a guaranteed appointment.WyantWorks is very good, but please make sure that you understand that standby is not guaranteed for that day, or the following days, especially if you have an urgent plumbing need!
Scott Streiner (swsdesign)
3 years ago
A great company to deal with. They are extremely friendly and on time. Very well priced and upfront with cost as they charge by the project and not by the hour. As we all know, dealing with most plumbers is usually a pain, but this was one company that I would gladly recommend to future customers.
carlos martinez
a year ago
After some initial confusion about the time to start work to meet our time window for having the building water turned off, Wyattworks immediately sent out a technician to get our work done within the time window we had to work with. Edward did the necessary work very professionally and quickly, finishing up with one minute to spare. We'd definitely use them again.
Antonio Guerra
3 years ago
I contacted WyattWorks to run water and sewage lines for a new house that I was building. Out of the five plumbers that I called for estimates, Seth did the best job of explaining my options and gave me a fair price. Two of my uncles are in the trades and they both felt that WyattWorks would be the best option for me. I must say that I am beyond satisfied and I will continue to use WyattWorks for all of my future plumbing needs. Thanks Seth!
Bruce Williams
a year ago
Ricky did a great job!!! Was very friendly and explained everything. Even went so far as spreading some ice melt on my steps when he was leaving!!! We will use Wyatt again!
Anita Culbertson
2 days ago
Jesse was the most informative professional I have ever worked with. All questions he answered and explained all options. There was no pressure for sales and he was honest about things that were not as bad as they first appeared. That is what allows people to TRUST a company! Wyatt Works is lucky to have Jesse!
Theodore Lockmiller
2 months ago
This company was recommended by a friend who had some work done by WyattWorks Plumbing. I could not be more pleased with the job that Mike and Dan did for me. Storm lines are running free and clear. After seeing what they looked like initially thru the See Snake camera, this was definitely money well spent. The two guys spent almost 4 hours on site (start to finish), and they did a very thorough job !!!
Every member of the team was friendly, upfront, and extremely professional. Our drains started to back up on a Wednesday. Justin and team were at our house first thing Thursday morning, diagnosed the problem and cleared the pipe. Justin explained the bigger picture and had Billy camera the line. By Thursday afternoon I had three different quotes depending on how much work I wanted done. Friday, Dominic and crew came and fixed the larger problem. They left my front lawn level and ready to seed.I highly recommend WattWorks as an attentive, honest, proffession operation.
Alison Bashian
a year ago
Ricky was very personable and informative and I felt I had all the information I needed to make a good decision for my home. I appreciated his thoroughness.
Thanks Mike!You saved this DIY’er. After my wife had enough of me trying to figure out what the problem was I called Wyattworks. You have to know when to call the pro :). They were booked for that day. They kept in touch the whole time, keeping me in the loop.Mike did a great job He assessed the situation and performed the best coarse of action. I now have free flowing drain and a happy wife!
I was pleased with the service and technicians who replaced the sub-pump outtake pipe. The job included replacing the pipe from the house to the street. They were friendly and considerate when entering to do work in the interior of my home. I was very satisfied with the results.
Marianne Gaydos
3 years ago
Jamal came on short notice 2 days before Thanksgiving and worked very diligently until the plumbing problem was corrected. Over 3 hours and addressed all of our concerns. Not only completing the project but did an excellent job in cleaning after.
Wonderful team! We easily set and rescheduled the time of service to fit around our personal availability and their customer service was very flexible and accommodating. They arrived promptly at the time their dispatch promised and once Larry III was on site, he assessed our system and even took time to advise us on how to maintain a healthy, clog free septic system. No high pressure sales, just personable and honest service at a very agreeable price. They are by far the best service we've received since our trusty plumber has retired and we look forward to recommending them to family and friends. We now know first-hand why they are so highly rated. Service was first class and was a very pleasant experience! Thanks for your help!
Greg Thomson
3 months ago
Adam is a great kid. Honest and straightforward. It will be a great experience working with him.
Adrienne Pugliese
4 years ago
COMPLETELY SATISFIED!!! WORK and PRICING was top notch. I reached out about a toilet issue this morning around 7am. I was contacted back within seconds. Rebecca set everything up and was very knowledgeable she kept me posted on the arrival of my plumber through email. And before 10am the job was done and cleaned up like they were never even here, and our men's toilet is finally FIXED. Mike Orlando was amazing and so easy to deal with, quick worker and very professional. Mike knows what he's doing and you can tell he takes pride in his work. Thank you WyattWorks Charlotte and Mike Orlando for the awesome job and helping getting our toilet fixed. Our male employees and customers thank you!
Robert Liott
8 months ago
Luke was the technician and was very professional, diligent, and knowledgeable. He quickly diagnosed the the problem and promptly repaired my water pipe. I will use WyattWorks exclusively for any plumbing issues I may have in the future.
Melissa Evans
2 months ago
I needed an outside spigot installed on the other side of my house. What impressed was Jean collected all the information for what we were requesting, crawled into our crawlspace, showed us that it was dry and clean under it and then started his free thorough evaluation in our home. He checked out our water heater, utility tub, our bathroom sink, shower and toilet and also did the same in our other bathroom. The one shower we don't use (found a leak) and the sink drained really slow. My husband tried to clean the drain himself and only scratched the surface. In our second bathroom he found that our vanity sink had a very small leak. He also checked our shower and found that the trim piece behind our shower nozzle wasn't sealed and explained what could happen in the future.....coming home to a pool in out bathroom because the wall could have gotten wet and Ugh....don't even want to think about what could happen!Back to our original job, he quoted us with upfront pricing as well as explaining our options. He built value in the product he was installing and was great at answering questions that my husband and I had.We went with Wyattworks for installing the outside spigot because we felt comfortable with Jean and his experience. We also appreciated him showing us the leaks that we didn't know about and he fixed them as well. Having a professional go into your home and show you possible problems that could happen right away, in the near future or in the long run.We chose the right plumbing company from start to finish. Melissa was so polite on the phone when making our appointment, answering questions we had and so cheerful. Then Jean showed up and BAM! He made all of it happen and fixed all of our concerns!Thank you Wyattworks Plumbing for being awesome.We are customers for life!
Chad was pleasant and easy to work with and he did a great job. He replaced the faucet and found an almost clogged pipe that would have caused even greater problems in the near future. WyattWorks may not be the cheapest plumber around, but they do great work and do it when they promise. And they back up their work. Good service means a lot.
This company was wonderful! From making the appointment for a quote to completing the work. They were very thorough with their diagnosis of what needed fixed and when they were fixing it. They were careful and clean when working on everything which was especially important to us because our house is older. They answered all of my questions and helped me really understand what they were doing and why. My husband and I were very very pleased! We worked with Tomas and Ray.
Jeff McIntire
6 months ago
Everything went very well. Billy and Jackson were great. Highly recommended. Thank you.
WyattWorks was easy to schedule an appointment with and kept me updated on my technician’s arrival. I needed my natural gas grill connected to my existing natural gas line outside of my house. Kevin brought my line up to code and got my grill up and running in no time. Very pleased with the technician and the company. Thanks again!-Erin
David was on-time, polite, professional and empathetic. I am now on a fixed income and the price was more than I could afford at this time given I had bought the garbage disposal unit already so I will try to install myself.
Had them evaluate non draining tub and they gave us 3 options and costs up front for an older home.. Very knowledgeable plumber, cleaned up after job. Would use them again in the future.
Rosella Krause
8 months ago
Ricky from Wyatt Works was very thorough and professional. He explained everything beforehand and gave us fair quotes. It was a pleasure to work with him and the staff. Thanks for the very good work too!
Kaitlyn Rose Eder
3 years ago
I initially called WyattWorks regarding a slow leak coming into my basement. They were flexible with me to make an initial appointment to have a technician come out and assess any plumbing issues I was having that I wanted to take care of. Jamal was very knowledgeable about my issues from what he could see initially, and was helpful when recommending which problems I should take care of immediately, and which could wait a bit. I was able to schedule him to come back 2 days later, again, flexible with my schedule, to complete the work I had chosen to do. He kept me updated throughout the day, and his partners Ricky and Pete were very helpful also. Some extra odds and ends came up during the day that weren’t originally quoted, but Jamal was able to take care of them, with no additional charge to my original quote. I will definitely be calling WyattWorks again when I am ready to get some more plumbing projects done. Thanks again!
Found them on Google and Google didn’t disappoint! All the reviews are correct - this company is great! From the moment I called to schedule an appointment, everyone was friendly and professional. David thoroughly explained everything, kept me updated throughout the process, and answered all my questions. His work was timely and he did an excellent job. Their prices seem pretty reasonable too. Will definitely continue to use them for any of our plumbing needs!
Howard Bochnek
3 years ago
WyattWorks had replaced my well pump, well head, and electrical line, two years ago. I knew that the well pressure needed to be increased but didn’t want to upgrade that part of the system at that time. With my water treatment system fully functioning the pressure dropped as low as 25 psi and not above 40 psi even with no faucets open and the well cycling on. Today they upgraded the pressure switch and installed a higher capacity pressure tank, and cleaned up a lot of old plumbing modifications that had been made over 30+ years. New cutoffs were installed and the system is easier to operate and works perfectly now. 40 psi is the lowest and at full pressurization the gauges are reading 55 psi.
Carol Boynton
8 months ago
Pipe burst and they came right out, identified the problem, fixed it quickly and cleaned up. I have called them multiple times for various services and always great
Pete did a real good job. Prices seemed a little steep but everything is high these days. Definitely recommend.
Donald Whitehead
2 months ago
Billy and WyattWorks are outstanding. Extremely thorough and professional.
Frank Dombek
4 months ago
Chad was very efficient, knowledgeable and thorough! Would not hesitate in having him back. Took necessary steps to contact his manager when an unusual situation came up...did everything he could to determine what the problem was to be able to give us options. There's always a first time for everything...a learning experience. Thanks for sending Chad!
Paula Miller
3 months ago
Great company. Alaina was frequently in touch about scheduling and it was much appreciated. Jean, my tech, is a pleasure. He is friendly, knowledgeable, and provided alot of information. He did a whole house check up for me. Thumbs up to Jean and Wyatt Works.
Edmund Gallon Jr
3 months ago
Luke was prompt and professional for our back flow test. Appreciated his expertise. Thank you Wyatt Works for the service today..
David from Wyattworks was professional and timely. He arrived exactly when we were scheduled and was honest and professional the entire time he was here. Though this company is not the most inexpensive, we will definitely use WyattWorks for our future plumbing needs.
Amanda Baker
2 months ago
Edward braved the crawl space under my house to make some repairs. He did a great job!
Wyatt Works installed our much needed hot water tank this week. David is an excellent professional technician and provided guidance every step of the way from installation to completion of the job. Wyatt Works is top notch and we will call them again as needed without hesitation.
My shower head was leaking due to a poor solder by the previous owners renovations. The plumbing is in a tight space in the bathroom so I decided to call a professional. The technician was professional and friendly and I was texted me before the technician arrived.The reason for the two stars are the quotes I received for fixing a solder and also replacing a toilet flange. I expected at the upper range that $700 would be presentable based on a plumber that I've used in the past and my family members in the profession. The quote that I received to replace the shower faucet and fix the leak was over $2000 and over $3000 to replace the flange on the toilet and to also replace with a nicer fixture.I paid the $60 for the estimate but will not be using this service not can I recommend this company. I gave up time to stay home for this overpriced quote. When I asked for a breakdown of parts and labor I was told that they don't do that. Even if I went to go to home Depot and buy a top of the line shower replacement it was less than $200. A flange for the toilet was less than $10. So the labor for a 2-3 hour job (what they told me was over $2000. So that means that a technician works for almost $1000 an hour?! I have never written a review like this because I've never felt this strongly about a company that seems to be taking advantage of people. I would really like my $60 back because this estimate was a waste of my time!
Peggy O'Brien
4 months ago
I had a gas leak that David and Larry repaired. They gave me several options, are respectful, professional and thorough. Fantastic Service!
Chad is a fantastic technician !!Informative about all services...Provides options....Personality is exceptional...WyattWorks has great people working for them.
Jerry Fragapane
10 months ago
Billy did an excellent job. First off he listened to what I was asking for, then created a work list with prices, and did a great job installing/repairing everything we talked about.In addition he suggested a few things that I should consider moving forward, which I will make a follow up appointment for.WyattWorks was recommended to me by a friend and I will do the same.
Adam was Excellent, professional and personable service technician and dispatcher. I would recommend them to my friends and family.
Elizabeth Whelan
6 months ago
Wow did I hit the Jackpot when I found WyattWorks. The customer service from phone call to when Peter Jahnke diagnosed my plumbing problems and fixed my garbage disposal was so way above average and far exceeded my expectations. Aside from appreciating Peter’s wealth of knowledge, he was kind, quick, clean, friendly generous in answering questions. I’ll never go anywhere else for my plumbing services.
The plumbers were very professional and clear in prices and work. They came quickly and were very polite.
I was really impressed with WyattWorks Plumbing technician, Kevin. He took the time to answer all my questions, and explained everything thoroughly. Because of that, I was able to make some informed decisions about issues that have been worrisome for quite a while. His manner was friendly and professional, and I did not feel pressured into making an on-the-spot decision. When I am ready to proceed with my plumbing project, I will be going with WyattWorks Plumbing.
I received a text letting me know that Jason was on his way. He and Skyler were on time and went to work on the estimates I was looking for. The prices were a little less than those from previous company and they were able to perform the work right then! No rescheduling for later.We had our tankless water heater descaled and a new cartridge installed in the shower.
Therese Ogorzaly
3 years ago
I am very satisfied with the service i recieved today. Absolutely professional, explained everything. All options were reviewed for 3 separate sink faucets. All repairs were done quickly and left clean and wiped down. Im glad to have the hot water leak in laundry room sink fixed! This brass faucet is old but he was able to seat new washers so i did not need to replace the faucet. I will definitely call them next time I need a plumber. Thank you WyattWorks Plumbing!
Dan Rondinella
3 years ago
I recently had Bryan from WyattWorks Plumbing take care of some plumbing repairs at my mothers home. As in the past, Bryan did a fantastic job, giving me several options and advice to get the job done. Great workmanship and dedication to the job are why they will do all of my future plumbing needs. Thanks again Bryan.
Mike Foster
11 months ago
Had a shower valve leaking. Pete came out and replaced it. He did a great job. What great employee you have. I heard your add on the Fish radio station.
Very thorough with upfront pricing...Edward explained everything to me in order for me to understand what needed to be done. He also gave me several options at different price points to help me stay within my budget. Overall a great experience, I will be using them again in the future.
Mary Jackson
9 months ago
My technician Chad was very pleasant and professional. The appointment process was also super simple. Great experience!!
Ronald Magliola
3 years ago
We had an Ion sump pump backup system installed. Kevin, the plumbing technician, and the WyattWorks team did a fantastic job. The call center was very accommodating (I changed and postponed the service a few times over several weeks). The window for arrival was provided well in advance. The technicians showed up on time and were courteous. The work was done right. The technicians were very patient in answering my questions and explaining the system. I asked Kevin for a bit of help with a second project I was trying to tackle myself (replacing a loose handle and cartridge on a faucet) and he kindly took over and completed the project for me and offered advice on how to prevent the problem in the future. Basically, he far exceeded my expectations! If you call this business, they may have a lot of good technicians, but I'd recommended Kevin!
Billy got right to the details quickly, resolved the immediate problem and was able to offer several different long-term solutions, laying out the details of options to consider. That allowed me to make an informed decision with no delay. Quick & efficient, knows his business!
Edward repaired a leak in the connection of our bathtub to the main stack.. He was very polite and respectful of our property and privacy while doing his work. He arrived at the expected time, completed the work without any issues and tested the system for leaks.
Steven Goldstein
2 months ago
Ricky is a real gem. Professional beyond his years. He has a pleasant upbeat personality. Excellent communicator and patient with demanding customers like me. He understands his company policies well and sets expectations efficiently. Very thorough and detail oriented in his plumbing work. Effectively delivers results for the customer with a smile. I highly recommend.
We had Jesse out to our home to replace our hot water tank and sump pump. Jesse was thorough in describing the process and price. While installing the hot water tank, he realized our pressure regulator valve on our main water line was starting to fail. If Jesse wasn't so detail oriented, I'm not sure this would have been picked up on a regular installation. We are very thankful Jesse found this. We will be requesting Jesse for all of our future plumbing needs.
This is the second time we've used WyattWorks. Dependable. Very enjoyable working with them.
Billy and Jackson made a good team. Knowledgeable and reassuring. Will use again.
Maureen Bitter
3 years ago
After meeting with more than 5 plumbing businesses, WyattWorks was the only one to meet and exceed my expectations. The repairs were done very well- definitely quality work. They didn't try to sell me on anything, and did educate me on the plumbing in my house, along with problems to watch for in the future. Pricing was reasonable, and accurate for the age and status of the pipes. I hope I don't have any plumbing problems for a while, but I know I'll be in good hands when I need it.
Steve Sucato
6 months ago
Plumber Jean was a pleasure to work with. He explained everything and got the jobs done quickly and correctly.
Quoted a $3,200 50 gallon tank. Home Depot delivered, installed a 50 gallon 9 year warranty, self cleaning for $1,200. Get a second opion before agreeing with Wyatt.
Ryan did a fantastic job. He was very knowledgeable and did a great job of explaining my plumbing issues in a way I could understand. He was honest and very helpful. I would recommend Wyatt Works and Ryan to anyone who is having a problems.
David, the tech, was great. He arrived on time and did a great job assessing all the problems and then giving me options and costs. He worked with me to come up with viable (financial) options for the necessary work. He kept me informed on his progress and explained all warranties, etc. when he finished. I would definitely call this company again.
Shannen Murphy
8 months ago
Dishwasher wasn’t draining. David was prompt, professional and gave multiple options. Will definitely recommend!
I cannot say that WyattWorks Plumbing will fix every plumbing problem they face. But you will get a professional, polite, hard working crew dedicated to doing a good job. My problem was very complicated and WyattWorks was the third plumbing company to try and solve my problem. For some crews the job was too big, another had agendas to sell unnecessary costly procedures. WyattWorks came in diagnosed the issue and performed very hard physical labor to fix 80 yr. old pipes in my basement floor. They are not miracle workers but seem dedicated to working with the customer and upholding the reputation of the craft of plumbing.Thank you to David, Scott, Jesse, Dan, Kevin and Jean. Tim Lutz
I contacted Wyattworks due to having several plumbing issues in our 1925 home in Shaker Heights. Ricky was our assigned technician and proved to be a cordial and professional individual. I showed him each of the 6 problems and he explained options and made recommendations. I appreciated the collaboration that occurred and that Ricky wanted to ensure all my questions were being answered. Before work commenced the cost(s) involved were explained. There were no surprises at the time of payment as the estimate is the actual bill. Additionally, I appreciated that Ricky has an understanding of how plumbing was done when these nearly 100-year-old houses were constructed and how to make appropriate updates. It was rather like being involved in an episode of This Old House on PBS. For example, Ricky respected that I want to maintain as much of the original fixtues as possible and thereby he worked to repair the leaking hot and cold taps in one of our bathrooms. The agreement was that he would attempt to make the repairs to the 96-year-old fixtures and if it couldn't be done we would move to the next step and install new fixtures that rather resembled the original ones. As it turned out Ricky found a way to make the needed repair and we have been able to keep the originals. I thought Ricky would need to leave at the close of traditional business hours especially since the work was being done on a Saturday. However, he stated he could stay as late as needed to get all tasks done if that worked with our schedule. Indeed it did. Ricky cleaned up in all work areas and then we did a final walk through and reviewed all work completed. I will definitely hire Wyattworks again for my future plumbing needs.
I liked that when Mike ran into unexpected delay ( construction and accident) on the way to my appointment, the scheduler texted me and told me he was running a few minutes late. Very helpful. WyattWorks is a bit on the expensive side but I feel they're worth it.
Billy came out and helped my father in law with some plumbing issues and gave us a quote, this company is great, I’d highly recommended them to get the job done. On time, professional friendly and Billy the camera tech is a cool dude.Thanks Wyattworks-Tom
Matthew Bradford
3 years ago
Peter and Justin with Wyatt Works did a great job today. They were very courteous and were very efficient with their services today. They unclogged our drain and did it in a timely manner. I would recommend their services to anyone!
Tabetha Stehlik
2 years ago
Very professional, courteous. Excellent work. Ricky was also with Jamal and did excellent as well. Great teamwork. Resolved my issue in a timely manner. Cleaned up after they were finished. Loved the heads up ahead of time that someone was on their way. A nice little bio of the person was provided which was also nice. They came on a Saturday at the last minute. So nice. Great price. Would use again 100%.
Bobby Sweeney
7 months ago
Jean was excellent, super friendly, and did quick, efficient work. I was happy to meet him.
Donald McKeighen
7 months ago
Dan Cogswell and Dominic Rogers were the technicians that responded to my sanitary drainage problem, Dan was the sewer technician and Dominic was the camera tech who came out to verify Dan's findings. Dan was a consummate professional as was Dominic, Dan explained to me what he did and what he found, Dominic explained to me as well as showed me what the problem was and what I will need to do about it, not only would I recommend Wyatt Works to others I will most likely have them back to do the repairs.
Joe Romano 2
7 months ago
Ed was the technician Wyattworks we had the pleasure to work with. He was professional, personable and did an amazing job. I would highly recommend Wyatt Works and especially Ed!
marques whitsfield
7 months ago
Jean was my technician and he was very pleasant and professional while explaining my different options for the job he would he would be performing. He even taught me a little about plumbing while doing the job which I didn’t mind. Overall I’m very pleased with the work and the cleanup once he was done. I am a returning customer so far so good with WyattWorks Plumbing
jerome vrabel
2 months ago
They fixed a problem in our basement drain and extensive work! The two plumbers who did the work were EXCELLENT workers, did the job great and were just 2 nice guys! We were greatly pleased and thankful for the job they did! We would recommend Wyatt for any plumbing work needed! Super company highly respected!
It is an emergency. Water seeping through my basement floor, sump pump unable to handle snow melt due to blocked basement sewer drain. Husband very ill on hospice. Water everywhere I googled emergency sewer service. Called a couple of places and they said they couldn't get here until tomorrow! Water still rising, I came to Wyatt works and called. Very responsive. Billy came, wearing a mask, booties covering his shoes. Very respectful of my need to social distance, he explained everything. Once he scoped the drain, he explained next steps. Desperate to resolve the situation, he helped me out by calling the office and getting someone out to clear the drain and determine if we need a repair. Bryan came and found the clog, made some excellent recommendations and ensured that our sump pump was in good working order before leaving. Thank you for your fast, friendly, and professional service!
Allen Wilkinson
7 months ago
It was great that service guys diagnosed and replaced the outdoor 6 foot deep sump pump in 4 hours, having to make a special trip for the larger than typical pump. Hardware works well.A weakness is that the invoice was not very informative: did not separate out parts and labor costs or giving the model of the pump installed.
deborah franklin
7 months ago
Mr Kay was so professional while at the same time being VERY patient in answering ALL my questions and working with me with the home warranty I have.Service will begin tomorrow
It was a good time discussing the gas line repairs with Billy the Plumping Tech.. Billy was very knowledgable and provided a quote in a reasonable amount of time. Provided exactly what was request. Quotes were very reasonable. Thanks Billy!
Kurt Krupitzer
a month ago
They were able to accommodate me same day, and got a quote to me very quickly within that day. Great customer service and service personnel.
david lighty
6 months ago
Tec. David Light was very professional and courteous.
I had two professionals not complete a project that they were supposed to do. The 1st one scammed me and the second one didn't complete my bathroom. I was frustrated and defeated. WyattWorks came in and did everything plus more (that they found wrong). They were professional, competent and honest. At a reasonable price. They had to fix leaky water lines, tie into the soil stack, put in a vent for the bathroom and put drain lines where they were supposed to go! I highly recommend them!
Beyond the Moving Picture Studios
3 months ago
Jean was exceptional on all fronts and I could not be happier with the professional work provided. I cannot recommend him enough!
Would use this company again in a heart beat. On time, courteous, cleaned up when done, answered all my questions. Great customer service from the time I called them until they left my house.
Ricky was an absolute pleasure. You can't put a price tag on trust and being comfortable with the contractor in your home. Explained everything, went over everything. Did a great job and will definitely use again.
Michael Knecht
3 years ago
Wyattworks responded immediately to my call and sent a professional who remedied my clogged drain. They followed up with phone call to make sure I was satisfied. I will use WyattWorks again if I have any additional plumbing issues.
Came to my home/-knew his stuff? Good communication and overall service—highly recommended.
This was my second experience with WyattWorks. I was able to schedule the repair within 3 days of my initial call. Carl arrived on time and was friendly & knowledgeable. He replaced the main valve and 2 office toilets making our bathrooms ADA compliant. Carl was courteous, polite, and clean! Work was priced fairly and was completed in 1 day. I wouldn't use any other plumber.
Chad came right on time and took care of everything flawlessly. We appreciated that he came after hours and the extra amount to work after hours was marginal. He explained everything thoroughly before he started the work, did the work quickly and effectively and cleaned up well after himself. He was also very pleasant to deal with. 5 stars
Queen Williams
2 months ago
Appreciated the promptness and service.. there are no words for my gratefullness..they got me in on a Saturday!
Jackie Weller
11 months ago
It took the technician barely an hour to install two vessel sinks and faucets in our master bath. The caulking/silicone work was sloppy at best, and we were charged $500 for only one hour of labor. We will not be using this company again.
We had an issue with our toilet and shower drain and I called WyattWorks out as they have done a fantastic job twice before.Ricky was great...He took care of everything and walked us through some potential issues on the horizon. We will be calling them again for any future needs.They emailed photos of the initial situation and after photos as well. All around a great contractor to use.
Peter Jenke of Wyatt Works did An excellent job clearing our main drain, and putting in a new toilet at our request, after first the toilet and then the washer overflowed the afternoon before. He arrived around 9am. He was polite and explained everything he was doing. He was able to pick up the toilet and put it in in a timely manner after clearing the drain. I also appreciated that he cleaned up before he left. I would definitely use Wyatt Works again.
Sheila Addair
2 years ago
I was impressed with the service I got from WyattWorks. The Technician Peter went above and beyond with his job. You are so blessed to have him in your company. I needed the Hydro Jetting done. He was very professional and knowledgeable of his job and such a nice guy. He didn't stop until my pipes were nice and clean and gave me peace of mind. I will sure be recommending WyattWorks Plumbing to all my friends and family. Thank you for a job well done.... A happy customer. Sheila
John Shields III
a year ago
I called Wyatt Works to replace old cast iron drain (tub and sink) with pvc in my downstairs bathroom. The house is 100 years old so nothing is ever straight forward. Mike Miller was the tech that did the work. He was polite, professional, knowledgeable, and prepared. The old pipe was so screwy that he had to do extra work to get everything properly repaired. Even though there was extra work performed, he stayed with the originally quoted price. Mike is a credit to the company. I will definitely use them again.Total cost was about $1600, which was in line with what I expected when I called them.Mike worked in a clean manner and didn't leave any mess.
Richard Newbrough
5 months ago
Very professional, they did a great job of communicating the schedule and repair options. Thank you
Dan Phillips
2 months ago
Very prompt arrival and thorough explanation of price options for services rendered.
Jon Mccloskey
2 months ago
Showed up quickly. Worked efficiently. No funny business. And nice folks to boot.
Mary Ann Sowers
a month ago
Jean Thermitus is superb! He arrived on time, carefully assessed the entire house (including the reason for my call), explained all of his findings in detail, and completed the work efficiently. He was polite and professional. I would recommend Wyatt Works for any plumbing need.
I can't comment on the value for two reasons. I haven't got a bill yet because they are not finished. I don't have anything to compare it with.Everything else is 5 stars. Mike was very professional. he made me feel more at ease about the gas leak. I think he is very well trained. This is my second time using WyattWorks. I would highly recommend them. I will use for all my plumbing needs.
Alaina Scaffide
9 months ago
10/10!! Amazing!! Dan was on time and very helpful. The office staff rocked as well! Very friendly and made me feel like my issue was a top priority! Definitely recommending WyattWorks to all my friends and family!
Anthony Alfred
2 years ago
I would highly recommend this company. They came out and quickly identified and fixed my leak. Very respectful of my home. Kept me informed along the way. Very pleasant and knowledgeable. Will keep their number for all future needs.
Brad Overholt
4 years ago
Rebecca was great on the phone and explained their process thoroughly. Once Ryan arrived he presented himself in a friendly professional manner. The whole team communicated well and kept us in the loop. They arrived quickly and took care of our problem. They weren’t cheap but you get what you pay for. And I’ll gladly pay for the quality service WyattWorks performs. (But hopefully not again soon)
Paticia Davis
5 months ago
Luke was my Wyatt works professional. He was on time. He took his time explaining everything to us. He was patient with us seeing that we have a house full of toddlers 😁.
Marcus Coleman
5 months ago
Edward was amazing and super helpful and knowledgeable! This was the best plumbing experience we’ve had. Would definitely call them back for more work!
Joe Gugliotta
10 months ago
Chad who fixed the issue was so nice, friendly and exceptional! No complaints on that stand point.My complaint and I’m sure this goes for all plumbing companies out there- is the price gouging. I know nothing about plumbing (unfortunately). However I had them do the work because I wasn’t going to keep paying people $60+ just to quote me. They charged me $399 to come out and replace a part that cost on average $40-$50 ( I know because I looked at the invoice and looked up the cost of the part) in a solid 10 minutes. ( oh they took $30 off because it was such an “easy” fix)Was the service friendly - 100% and they came out in a very timely manner and contacted often. Customer service 10/10. —But as a single mom, this killed me to pay. I pray to god I don’t have plumbing problems any time soon.
Nicole Karam
4 months ago
David was great! Very kind and fixed our issue we had with our drain being backed up. The price of the service was great and the company was able to send someone out the next day to fix our issue!
Harrison Sibert
2 months ago
I called WyattWorks to investigate a shower leak and they sent someone over the same day. Kevin did a great job and was knowledgeable and helpful. Provided multiple options for how the issue could be tackled. Very professional and fast.Updating to include another time using Wyatt Works. Larry came out to unclog the bath tub and did a quick inspection around the house and identified several areas of risk. Very knowledgeable and friendly. Offered us several different options to choose from.
Pete was professional and personable. He gave me two options with a price quote for each. I appreciated knowing the options.
Fast and dependable. Kind an courteous from the first person who answered my call. My technician Edward was professional, kind and knowledgeable and informed us through the entire process. He fixed our problems same day.
Steven Bland
4 months ago
Jean of WyattWorks Plumbing carried himself with a professional demeanor, was extremely thorough, attentive , and courteous. The service he performed yielded excellent results, and when he completed the work, he made sure the work area was just as clean as it was before he arrived. 5 stars. A+.
Pros: they were able to come within a few days of setting up the appt when others were booked out a few weeks. The technician was on time, and polite.Cons: the pricing structure process felt “off” when I was clear we wanted an exact replacement of our garbage disposal from the moment they arrived. They kept trying to “add on” or bundle options, none of which were necessary (Ie, replace shut off valves- ours are fine). Then when the pricing was finally delivered they were charging an outrageous rate. I feel sorry for anyone who would accept the pricing that isn’t just high but is outrageous.We sent them away and paid the dispatch fee and plan to never call again.
Dan and Pete were very timely, professional and knowledgeable. I will continue to go to Wyattworks as they are reliable and fair as well.
I’ve had Wyatt Works out to the house several times in the past year for plumbing issues. Each time they have been friendly, professional, upfront about pricing, and communicated clearly about the work they are doing. They are also very knowledable about the older homes in the Cleveland area and the specific plumbing challenges homes like that can present. I highly recommend Wyatt Works!
We needed to replace our washer and asked Larry to review our water, gas, and electric connections so we could right size the unit. His evaluation, advice, and suggestions were invaluable. Can’t thank him and WyattWorks enough. Always highest quality and outstanding customer service.
My appointment was made for 2 days after my initial phone call. Billy arrived within the expected time window. He was very knowledgeable and easy to talk with. Based on his video inspection of my downspout drain and my description of previous yard drainage work, he recommended a sump pump-based solution to correct the problem. He e-mailed a detailed estimate with drawings and photos within an hour. I am waiting for a third estimate before selecting a contractor.
Mardell Monreal
3 months ago
Jessie was very professional, helpful, knowledgeable and kind. He took his time explaining what they were doing and why. Highly recommend him and Wyattworks plumbing.
Jeff Soltis
10 months ago
Chad did an excellent job installing a new water heater for us. Great Job. Thanks Wyatt Works
The technician was very polite and help me but way too expensive a company double with people quoted me
Todd Underwood
3 months ago
Very professional and helpful to resolve a plumbing leak. Would use their services again.
sheila bambic
7 months ago
Repairman was very good. Was very knowledgeable, helpful, and efficient. I felt like he took the extra time to do the job right without just taking the easy route , (ordering a new part which would’ve been much more expensive for us)which would have taken much less time. I definitely felt like he went the extra mile to help us out.
Cookie Montgomery
9 months ago
I needed gas pipe capped off and Luke from WyattWorks did an excellent job. He was knowledgeable, efficient & timely with he work. I will keep WyattWorks Pluming on my home maintenance to do list.
Thank you
Tristan Carland
9 months ago
Edward from WyattWorks was wonderful, a professional and thorough person. He explained the process, took questions, and the process went as described. WyattWorks itself was quick to respond to my phone call and knowledgable in handling my request and such. I appreciate that their company values the keeping of solid employees of character who take pride in their work. As a home owner, I learned long ago that it's usually better to pay for quality that lasts and I intend to be a loyal customer. Thank you, Edward!
Craig Castelaz
4 years ago
The plumber arrived on time, and was courteous the entire time he was here. Before beginning, he studied the problem, proposed two solutions, and promised to try the least expensive first. Fortunately, the first was sufficient. He completed the job is a surprisingly short amount of time, and the final bill was exactly what he quoted. I was very pleased with the service, and WyattWorks is now first on my list of plumbers.
Great team. They kept me informed throughout the whole process. Fixed my plumbing issues for very good price in a timely manner and very professional. They texted, emailed and called me to inform me the technician arrival time. Genuinely impressed with this company!! I would recommend them to anyone looking for plumbing work.
Jean did a wonderful job of keeping us in the loop when problems were discovered as well as doing the job in a timely manner.
Sonja Bowler
9 months ago
A technician came out to evaluate my tankless water heater today & I was very pleased ith his professionalism, knowledge of the system, explanation of what will be required, & options he provided. I definitely give him an A+!
Brenda Hartman
6 days ago
Called on Aug. 26, 2023 and was scheduled an appointment for August 29, 2023 for backflow valve work. Was texted on Aug. 28, 2023 that they could not make it! SAID THEY COULD NOT GET TO ME UNTIL OCTOBER!!!!Why have someone make appointments when they do not know their own scheduling! WASTED MY TIME!!!
Lynn Wagner
10 months ago
WOW! A professional plumbing company that is absolutely marvelous! We couldn’t be happier. The receptionist who we spoke to to schedule an appointment was polite and helpful. David, our plumber, listened to what plumbing issues that needed completed in an older home we just purchased. He evaluated the issues, gave us several options to review and explained exactly what he planned to do. When finished David showed us what he had done, answered all the questions we had, and completely cleaned up. WyattWorks will be our plumbing company go to from now on. Thanks WyattWorks and David!
Joseph Rielinger
a year ago
Ricky and Jamal our plumbers did an excellent job not just in installing our new water heater but also in explaining our options beforehand. This was the third time we have used WyattWorks, and our experience was great on all three occasions. I would not hesitate to recommend them to anyone needing a plumber.
I scheduled an appointment to have an estimate conducted for major repair on my sanitary line. The company scheduled the appointment with an open ended time frame (all day). Their service kept in contact with me to provide updates as to when I could expect the estimator to arrive. At 1PM I was informed that the estimator was not available for the remainder of the day and would not be available again until almost a month.I have never experienced such poor handling of prospective customers in my life. If you aren’t able to make the appointment and then suggest an appointment for one month later, then I’m not sure the company handles its business in a forthright manner and my trust that the job would be done correctly has gone out the window.
Wyatt Works did an excellent job as we repaired and updated the fixtures in our bathrooms. Our house is over 120 years old, so parts of that work were more complicated than a newer house. All of the plumbers who came and did the work were professional, exacting in their work, kept us informed and left the spaces clean. I would not hesitate to work again with any of them.We had difficulty with acquiring one of the toilets that was on backorder for quite awhile. Shawnica Berkshire in the office did a great job keeping us updated on the status of the order and her follow through was much appreciated. We ended up cancelling the order for that toilet and received strong support from Larry Betlejewski, Service Manager in finding a replacement - it is a very small bathroom that had special requirements fit wise.All in all it was a good experience working with everyone at Wyatt Works.
Michael Chapman
3 years ago
I was getting frustrated because I place a call with WyattWorks on the 11th, and anticipating a visit, I called off work. No one came that day or Friday when I was on the schedule for a visit. Kevin came today and he was very professional and pleasant. He told me that they usually have average 20 calls a day, but they are up to 90 calls. The work was quick and the price was reasonable. I would recommend WyattWorks.
Kevin arrived on time and I was highly impressed with his good nature. He is knowledgeable and professional. He found my gas leak and gave me several options for correcting it. Being a senior money is tight but he showed me repair and pricing options. I feel we had mutual respect and it's highly appreciated. I'll be happy to work with Kevin in the future, as more repairs need attention.Sincerely, Jan
Ted did a great job fixing an outdoor faucet leak. Since this was a faucet replaced a year ago, the company charged nothing at all for the repair. Ted explained that a tiny bit of dripping will occur when the faucet is turned off because of the faucet's vacuum protection technology. He urged to not overtighten when shutting off the water. He also explained that my hose cart's valve was leaking only when the water was turned off and that the water pressure seals the valve tightly. I was ready to buy a whole new hose cart, but knowing this will save me from doing so. I appreciate a contractor who explains the repair, makes sense, and treats a customer like a friend. I will keep Wyattworks in mind for future plumbing work.
My experience with WyattWorks was all around fantastic! Starting with the girls in the office giving great customer service.My tech Justin was professional, kind, thoughtful and his level of communication was top notch! Day 1 he tried his best to get my basement drain unclogged. He had to take another route an return the next day to dig though the floor to fix the problem.I was nervous as I could not be home for day 2 visit. Justin did a wonderful job communicating to my daughter letting her take pictures to send me updates putting my mind at ease until I returned home later.Justin is an excellent asset to the company. He was hard working and dedicated to his task. His quality of work was great. He cleaned everything when he was finished.There was another tech that arrived later, his name was Chad. He also was helpful & polite.Thank you WyattWorks for sending a great tech. I will return if I have any future problems. JOB WELL DONE TO ALL!
Deborah Corbin
a year ago
In the middle of the night...of course...the bathroom toilet clogged & wouldn't flush. We weren't able to unclog it ourselves. We called Kelly at Wyatt Works to schedule a visit, not expecting to have service on a Saturday morning. She called back in a few minutes, Ricky was at our house within 45 minutes, within the hour our problem was solved. He was so awesome to work with, and we couldn't be happier with the whole experience. Even our dog liked him. 👍
Nancy Curtiss
9 months ago
Edward is an exemplary technician. Professional, respectful, and knowledgeable, he determined the issue quickly. Admitting that this kind of repair was his first time... finding a replacement back up custom battery.... he made a few calls to suppliers and was able to provide me with several options to care for the issue. He was quick, efficient and clean. Wyatt Works is the Rolls Royce of plumbing and customer care.
Laureen Dunlavey
4 months ago
He explained to me what he could do. He gave options even emailed my management company and he thourougly ecplained what he had to do.
Casey Dickinson
a year ago
Great experience! Called at 10 PM at night and they had a tech out the next day at 9 AM. Dan worked quickly and was very knowledgeable. Price was also very fair. Highly suggest this company.
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