SERVICES
Drain cleaning, Faucet installation, Faucet repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Back Flow Prevention, Backflow Prevention Certification, Basement Waterproofing, Bathroom Remodeling, Clogged Drains, Clogged Plumbing, Commercial Work, Design Build, Emergency Plumbing Service, Exterior Plumbing, Full Service Plumbing, Gas & Water Lines, Gas Leak Detection And Repair, Home Plumbing Repairs, Leaky Faucets, New Construction, New Installations, Plumbing And Drain Problems, Plumbing Fixtures, Property Management, Re-Piping, Residential And Commercial Plumbing Services, Slab Repair, Underground Boring, Video Camera Inspections, Washer Lines, Water Main Repair, Water Softeners, Whole House Repipes, Whole House Water Filtration, Your Plumbing, Installation,
Reviews
Awesome emergency response. Professional demeanor and workmanship - we will be calling them again for sure!
Highly recommend. We called with a minor leak. It was the large issue that we had been expecting
Hayden and Dale
arrived right on time to do the big job. They were professional, yet friendly. They're a fantastic team! They are organized. They communicate well and their skills must compliment each other very well. They worked independently, and as a team on several tasks on different floors. They were even tidy!
We were told to expect a full day job. The work was completed by lunch. Everything was done professionally and correctly. Our crumbling pipes were efficiently replaced. Valves replaced. Work done on our bathroom as well.
We spoke with Chris. Bill, the plumber who aren't within a short time after our initial call. Diagnosed the problem. Stopped thee leak. The administrative staff, and Hayden and Dale.
This is a top notch business. A truly professional team. The price was very reasonable.
This is the place to hire.
Katara Burton
a month ago
We needed a new garbage disposal for my mom's house they came same day and got a new disposal installed quickly. They were really nice and even took a look at her faucet because they noticed it was leaking and they got that fixed up for her. Timothy and Hayden were very nice and helpful
Mary Morrison
4 years ago
I've used this company at my apartment community and they have always done a great job. They are very responsive, specially during an emergency and affordable. The staff is friendly and easy to work with too.
Jennifer Norlin
a year ago
They were very helpful and told us what to do if it happened again
Michael S Linn
4 years ago
Northeast gave a reasonable estimate over the phone to remove and install a kitchen faucet and stuck to their estimate even though the job was definitely more than expected. The technician, a Mr. Kendrick, worked up quite a sweat sawing through a big corroded brass fitting to remove the old faucet. Not easy in that confined space. That guy definitely came with the right tools and prepared to work after he was pulled off another job when the first tech got tied up somewhere else. Kendrick gets 6 stars from me. Highly recommend this place.
Adam Petrovic
2 years ago
From scheduling to completion, I had great service. The staff who scheduled and reminded me of my service was very professional. They called me and said Tim was able to come by earlier, which was helpful. After he unclogged my kitchen drain, he gave me a couple tips on how to self care for the drain so it doesn't get clogged again. Very good experience!
We just had new plumbing put in our bathroom it works great they were on time fast and efficient. They also ripped out the bath tub and put in a walk in shower they did an amazing job will definitely be using them in the future and i highly recommend them to anyone that needs any kind of plumbing done
I will be calling Nottheast, for my next plumbing needs
Diana Quickel
4 years ago
What a great company - they are always super responsive, reasonably priced, and do great work. I have had them out for drain issues, gas line repair, and miscellaneous plumbing needs, and they have always exceeded my expectations. I wouldn’t use any other plumber!
Excellent service very friendly ! We will be using this company for future needs
Run. What could be a minor issue became a $900 issue in a matter of minutes. The individual they sent out showed a total lack of knowledge about plumbing and older Lakewood homes.
Tim and Nick did a great job with snaking out our really long drain that had been blocked and blocked my main toilet and bathroom. Kudos to them for braving work every day! Both nick and Tim were very professional and Tim explained the process very well.
Liz Khrenovsky
10 months ago
This was a terrible experience and I do not recommend this company. Two technicians came to evaluate and reinstall a leaking toilet, and determined the need to replace the original flange from 1937 with a repair flange. Within an hour, I saw that the toilet was still leaking out of the room into the basement. I called and requested these techs to come back, but instead I got a young tech who told me he is only 3-4 years into the business, but started recommending jackhammering through my floor to do massive work on the flange and pipes. I had a different company come out, and that plumber not only found issues with how NorthEast's work was done, but also did real troubleshooting. He found that the problem was with a hairline fracture in the toilet itself. This has ended up costing me well over $1,000 for plumbing services on a toilet, and NorthEast was going to jackhammer through my floor - all because the young tech and the owner looked at pictures.
This company needs to ensure that senior techs are checking the work of younger techs. Work should have a warranty. And DO NOT recommend major construction projects until you have done the due diligence and completed all troubleshooting first. I will never work with this company again, and urge anyone who does to get other quotes/estimates before moving forward. You never know if they know what they are doing, or just looked at a picture and jumped to the big-ticket repair.
The technician was very professional, efficient and totally cleaned up after the install. Would highly recommend this company for your plumbing needs.
Arrived on time and completed the work accordingly. Justin was courteous and cleaned up all the debris from the work site.
Totally thrilled with the work done!
Great and efficient work, warned about initial costs estimates and then accomplished far more economically the work required on a forty year old tub and shower.
Called them again for a different bathroom and sink, but they checked it and said my interim repair to free a clog did the trick. They did a checkup to make sure all was well and then charged me nothing. Wow!
Good work and honest about it all. Rare indeed.
Super reliable, fast and honest!
Adam Kuklisin
4 years ago
Awesome service. Chris and his crew are the best plumbers I have ever used.
Jared Forkins
3 years ago
Fantastic job in and out same day thankful for the guys who we're really fast
Katherine Valaitis
5 years ago
Chris and his crew did great work in a short period of time. Most impressed with the turn around from when we had them out to look at the issue to when they started the repair. Driveway drain in Lakewood with a collapsed crock causing the driveway and backyard to flood. Very satisfied with the customer service, cost, quality of the work, crew was very professional and speed of work.
Nikki Castillo
2 years ago
Blew up my dishwasher and when I referred them to a friend and they installed the toilet incorrectly which then leaked and ruined the kitchen ceiling. Never again.
The rep was professional, completed all tasks and I especially appreciated that he clearly explained how and why all work was done.
Tommy Karakostas
4 years ago
They were able to come out the same day and fix my toilet. Also the technician was able to point out some other things to me that I needed to pay attention to.
Lynda Foster-Maloy
4 years ago
I was not home, but the technician did an excellent job, and was very respectful. My daughter fr safe with him working in my home. Excellent job, I would definitely hire you all again. Did I mention the excellent price I was given, it was lower than the estimate.
Mohamed Sadek
2 years ago
Professional honest and on time always.
Gregory Wilson
6 days ago
Looking for a fly by night contractor. Look no further. This company will charge full price but end up only do a fraction of the work. We asked that they share some camera footage before jetting our drains and they didn’t share anything and came out and jetting one downspout for under a half hour for $800 dollars. It’s not clear if that is the price per drain or the half hour rate because they never sent an invoice. They also strong armed my wife to give them a check before they left, even though they only jetted one (already cleaned a year prior) downspout, which probably didn’t even need to be cleaned. I asked for them to share the footage before starting the work, but they did not. When I said I was disappointed that they did half the work for the full price they didn’t respond to multiple requests for the paid invoice for our records. This company is a scam, we’ve had great experiences with a numerous plumbers in Lakewood, we should have ignored a recommendation to call Chris Baggot and Northeast Plumbing and Mechanical. I’m reporting this scam artist to the BBB. Avoid them at all costs.
George Rofail
3 years ago
When you want the job done right, the first time, you call North East Plumbing & Mechanical. They will diagnose the problem thoroughly and make sure your repair is done correctly with real plumbing standards. No half a$$ this or BS that. Thanks to all of the guys. Chris, Jacob, Justin, Tim, Bill amd the other 2 whose names I didn't catch. These are the pros you're looking good for.
Northeast Plumbing associates were on time, professional, and efficient. They installed my dishwasher and swept my kitchen floor when they were done.
Bonnie Kelling
4 years ago
Excellent service.
Very professional and competent plumbing company. I've used them three times and their work is always done correctly and cleanly with experienced staff.
Called 2x and day for estimate was set up. Waited and no one showed for either appointment AND no call to me!!! Called again this is 2 weeks later...someone showed and then emailed the estimate. 3x more than everyone else!! I requested an explanation as to why and never got a response. Obviously, they did not want the work even with fb ad targeting that specific work!
Just moved into the area and had some immediate plumbing repairs to be done. I called a few places and got only answering machines, no callbacks. Then I dialed Northeast and not only spoke with a very pleasant and live representative, but I also was able to schedule an appointment right away. The two workmen who showed up did excellent work and were very personable, and the repairs (new pipes plus a clogged pipe) were done in a day. A week or so later, we discovered another problem, this time having to do with our washer installation and the gas line for a dryer. Again I was able to schedule a prompt appointment and the service was excellent. Totally worth it!
Am planning to try them out for a little electrical work in the near future. So glad to have found a service we can rely on!
We have used their services twice and been extremely pleased both times. Their plumbers are professionals who do great work. Both times the problem was fixed right the first time and they were able to work around our work schedules. Their rates are reasonable. I would not hesitate to recommend Northeast Plumbing.
This company worked on my neighbor's property. They were complete slobs with no regard for the property of others. The workers threw a bunch of dirt into our yard, covering our lawn and destroying my wife's flower bed. They left their drink bottle trash in our yard too.
Mary ann Citraro
a year ago
We have been using NorthEast Plumbing & Mechanical since 2005. The service is always on time, honest about costs & professional. I would highly recommend their services.
Linda Bondellio
4 years ago
The employees at NorthEast plumbing& Mechanical were amazing. The ladies in the office I spoke to were very informative and professional. I needed some plumbing done in my bathroom and the scheduled me right away. The 2 gentleman that showed up were very kind and fixed the issues I was having. All in all I wish I could give them a million stars.. thank NorthEast.
Worked quickly & were very friendly, even took the time to engage in conversation with my 2 year old. Highly recommend!
Great team over here, hire with confidence.
We hired Northeast Plumbing to camera and jet our storm drains. They sent a trainee and only took their camera through half of our storm drains and the jetting took less than 30 minutes to complete, but they still billed us an extraordinarily high amount and for full services that weren’t actually received or delivered. Northeast Plumbing has not responded to our emails since then. Would not recommend Northeast Plumbing as the prices are high and the levels of service and responsiveness are low.
Elsie Kaufman
a month ago
Very professional northeast plumbing fixed my shower valve I will recommend northeast plumbing and mechanical to all my family and friends. Mike arrived on time fixed my shower valve.Prices are very responsible he also checked to make sure everything was in good working order before he left. Told me if I had any other issues to feel free to call them back and they will address anyother issues.
Had a shower issue and put in for a quote via the website. Never heard back. Called two days later and got an answering machine. Left a detailed message. Never heard back. Company is either not operating anymore or has severe customer service issues.
Robert Nowatzki
4 years ago
Northeast has helped me with my plumbing for several years and they are dependable, professional, and fair. They handle everything from simple plumbing repairs to excavation, sewer line replacement, and basement waterproofing.
Great. Quick service, clean, fairly priced, and on time.
Richard Gilbert
10 months ago
We’ve used Northeast for toilet maintenance and installation a few times. They are now my “go to” plumbing service. They respond quickly and finish the job quickly and professionally. Their technician, Bill, has been especially helpful.
Dale Colegrove
5 years ago
Mark H. Mather
3 years ago
Bill, our service guy, was very skilled and personable. Estimate was in line with other estimates.
Wild Wild Westlake Classic Firearms
4 years ago
Great customer service. Whenever I have a plumbing or HVAC issue and call Northeast Plumbing, I feel like I am their only customer. The work is scheduled right away and it is always top notch. Will never use anyone else.
Jane Delmontiano
3 years ago
Justin installed a new sump pump for us and I asked him to take a look at a few other problems I might want fixed in the future. He was able to give me a general idea of costs and explain exactly what needed done and why. We are new homeowners and this is my first time hiring a plumber, so advice and especially explanation of what's going on inside the walls is really appreciated! I'll definitely call Northeast Plumbing (and request Justin) for everything I need in the future. Thank you!
Mary Beth Fraser
a year ago
Chris is THE BEST - I have worked with Northeast Plumbing and Mechanical for more than 5 years. He has always been able to send someone out within a day, and often same day. He is responsive, helpful, and timely. He has never left a job unfinished or finished incorrectly. He has replaced a hot water tank, fixed a disposal, and has been solely responsible for maintaining plumbing needs for a rental unit I own in Cleveland for the past three years, and my tenants have always had excellent comments about his work.
I am a loyal customer and am glad I found an honest, highly skilled plumber who completes the work on time and promptly.
Nicholas Stallard
4 years ago
Employee came on time and very pleasant to install our new dish washer. He was very knowledgeable and worked diligently until the job was completed.
William George
a year ago
Finished job in spite of hurdles. Reasonable price. Very happy with results.
I was highly impressed with this company. Felica was very nice and prompt in responding to my needs. Justin was my installer for the hot water tank and he was polite, fast and efficient. Their prices are very fair and I will definitely use them again. Thanks again, your the best!!!!
Chris Baggott
2 years ago
Florentine Hoelker
a year ago
My wife called them for an estimate to replace a broken toilet flapper. After the plumber inspected it, he told me that they could not fix the ball flapper, and instead said they'd have to install an entire new toilet for $400, or $200 if we supplied the toilet. Incredulously, I said it defied belief that they could not fix a flapper, and I would NOT have them do the work. Amazingly, the owner of the business called my wife at the end of the day to say that they could, in fact, fix it but needed to borrow the broken flapper to match it at the warehouse. He said he was sorry his plumber said he couldn't fix it. Mind you, this is a simple ball flapper on a metal rod which the first plumber said was beyond repair. What changed? Nothing, other than my response that I didn't believe it was not fixable. I'm certain they've used this scam on others, so my recommendation is to use another plumber.
Chasstidy Goodwin
4 years ago
Very professional, fast and very reasonable! I have used them twice. Also they don’t try to make extra work or try to get more money out of you when others do like roto rooter!
I have not used them yet but my initial impression is very positive. They were quick to respond to my online quote inquiry, very polite and professional and appointment was exactly on time.
David B. Gallup
4 years ago
Mary Rose Somarriba
4 years ago
Reliable and helpful on multiple occasions for affordable price. I have been able trust my plumbing needs with Chris, Bill, Justin, and all the folks at NE plumbing.
NE Plumbing helped me on a duplex in Lakewood and installed new plumbing throughout the entire house They were able to get someone in super fast to help us meet our deadline. Additionally, when we had some emergency service calls, they were able to get someone out same day to address the emergency. Great service! Oh, and they installed a heavy duty whole house water filter for me, too. They met our needs and did what they said they would do. Would recommend. 👍
Very organized and responsive company. Office staff is great and love their use of technology for receipes, payments, etc. They showed up right on time for the appt and finished cleanly and quickly. I had them replace my sump pump which had failed sometime since it was installed in the 1980s!
They did a fantastic job installing a Moen Annex shower head system! They were able to send someone out the same day I called. Reasonable prices and everything turned out great. Highly recommend them.
Chris sent his crew (inexperienced kids who looked like they just got out of high school) out to install a hot water tank. I trusted these gentlemen to install the tank properly. When I looked at the installation before paying, I noticed the tank was not installed in the same orientation or location. It was blocking the doorway. The pipes were bent and leaking at the solder joints. Chris came out to see what the problem was and said no problem, i'll just charge you to move the tank back to the spot where the old one was. Hello, that's where I wanted it in the first place. For $150 extra, I got the tank installed the way it should have been the first time!!! NEVER USE THIS COMPANY!!!!!
I’ve used them twice now, both times very professional and polite. Excellent quality work at a fair price.
Brittani Martin
a month ago
Northeast came out to install a new half bathroom. I was nervous because this was my first project in my new home and the office was great with setting up the appointment and everyone was very knowledgeable on the work that was needed. Chris and his crew were great, professional, & efficient. They cleaned up after themselves and any concerns I had, Chris made sure to give me honest answers and recommendations. I will continue to go to them for my plumbing needs. We LOVVVEE our new bathroom, thank you Northeast!
Rude customer service over the phone . Not helpful at all.
This company is a joy to work with!! The service persons were on time, thoroughly explained the work needed, fixed the issues professionally and promptly. The price was fair and exactly what I'd expected to pay. I would highly recommend them!! (Thanks, Bill!!!)
papa's brown eyed girl
a month ago
Needed an emergency plumber for flooding in my basement I called northeast plumbing and they sent someone that day. Tim and Dale were professional very knowledgeable and helped us solve our issue.
Called and told them we had an issue with our toilet leaking. They came out pretty quick, and the plumber was condescending and said our toilet wasnt leaking, that it was either our shower door not closing (even after we pointed out that shower has never been used), or our gutters somehow overflowing through our siding. We fix these issues, but a month later things are getting worse and I take a closer look and the toilet is 100% leaking. Call them back out, and after trying to say it was a coincidence and talking around it, the plumber quickly realized it was the wax ring - one of the most common problems. He finally admitted, in a direct quote, that the other plumber was too fat and too lazy to fit into the crawl space to check for the problem, and too embarrassed to call and ask for help. While they eventually comped one of the visits (after much arguing) and the work they did was adequate, I still have a water damaged subfloor now and will never use or recommend them again. If you do happen to use them, request a plumber who isn't fat and lazy (their own words about the first guy).
Professional friendly and helpful service
Ryan Anderson
4 years ago
The company came out a few different times in order to fix a wobbly toilet. They were extremely professional and Justin was very polite in explaining issues with my bathroom floor, etc., causing the wobble. I highly recommend them.
Patricia Shifkoski
2 months ago
Northeast plumbing is re-plumbing my bathroom to make it safe and easy to use for my disabled grandmother. They gave me a fantastic quote compared to other companies and knowing this was time sensitive they started work right away. Tim and Ryan are very professional and have no issues answering my questions. I have used them before to help with plumbing issues in another restroom in my home and they sent Hayden out and he did a beautiful job fixing our shower. Thank you!
Northeast Plumbing and Mechanical did an amazing job. The owner himself came out and took care of our garbage disposal. Chris was extremely knowledgeable and professional it was nice dealing with an experienced plumber and not a young technician. His prices were extremely reasonable even for a Saturday call. I highly recommend Northeast Plumbing and Mechanical.
Jason Lippincott
4 years ago
Service could not be any worse than this! Company sent out to repair valve and instal new washing machine from Home Depot. Guys were helpful to instal hose needed for drain to sink going into sum pump. On testing, I noticed leak, and thought was fixed. Told to run test wash when they left. Later I discovered the hose was hooked up to wall not sink, so drained onto floor.I had to hire a plumber who additionally stated valves replaced too long and now needed copper pipe to be secure and make up to code. Additionally, for code, brackets need to be placed every 3 feet. This could have wrecked my home if came off the wall. In addition, they broke my hose by clamping it too tight, had to replace that also! Overcharged my card. Waiting 3 days to hear back from company, received phone call from less than friendly employee and can’t even get problem addressed! Had to hire someone to address flood, and repair everything stated above just so I can use my new washing machine! Will update if owner can call back and rectify this.
Cody Richmond
4 years ago
NorthEast was quick to jump in and help me resolve a complicated situation. The technician, Justin, was professional and polite, and he completed work quickly and without leaving a mess. Prices felt very fair, too.
Excellent Chris Baggott and his partner did an excellent professional job I would definitely recommend everyone use this company if u want the job done right!! THANK U both for your help...💖💖💖💖
Great place, wonderful people
Jonathan Philipp
4 years ago
The company was responsive and provided insight to significantly reduce the cost of the project. We are new to the area and definitely will use them for plumbing and heating work moving forward.
They were great and give senior discounts which helped with the price of service when your on a fixed income
Very professional and honest plumbers. I'm a new homeowner who purchased an old house and they were very helpful in prioritizing the work that needed to get done. Also a week after they did a bunch of work they came back to install a valve for my dishwasher, along with the dishwasher itself, for a great rate. I will definitely be calling them again.
Always top notch service.
Lisa Gensler Dugan
4 years ago
Michael Cremona
4 years ago
The team was extremely nice, helpful and efficient. I will definitely be using them again for any future plumbing needs
Patrick Grieve
a year ago
Justin and Tim did great work for us!
Colleen Higgins
a month ago
Very professional and knowledgeable. Really saved me in a pinch.
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