I called another local plumbing company who I have used before and they were backed up 2 weeks just to come out. Since my kitchen sink faucet went haywire and was unusable, I wanted to try and get it fixed as quickly as possible. After leaving messages for several other plumbing companies, some of which called back (or the next day) later, I decided to call The Plumbing Source. They picked up the phone, I explained the problem and asked if they were backed up a week or two and they said they could send out the next day, which I wasn't expecting. The office called the enxt day and said the plumbing tech (Maciej) was on his way, right on schedule. When Maciej arrived, he introduced himself, put booties on and asked about the issue. I showed him the new kitchen faucet I bought and he evaluated the current, broken faucet which he quickly evaluated and fixed in less than 1 minute. He said he would be happy to put in a new faucet, but felt the current faucet would last and left it up to me to decide. He explained how warranties worked with Kohler, Moen, etc., and all of my options. I then explained another issue I was having with a bathroom faucet which became harder to operate. He quickly determined it was a cartridge issue and could easily be replaced to restore optimal functionality. He also noticed the old-style shutoff valves had a small leak when operated and ideally, those should be replaced. When I approved this task, he noticed the supply lines weren't up to normal operating and also replaced those. Maciej's communication skills are unsurpassed by orders of magnitude vs. every other plumber I have ever interacted with. I had also purchased a new showerhead (a cheap, plastic version) and Maciej explained the pros/cons and how to extend the useful life of it due to plastic parts as well as saved the previous one along with a cleaning technique to get it to perform better. Maciej has an encyclopedic knowledge about all things plumbing and can communicate it in a way that consumers can easily understand. No high-pressure sales tactics, no upselling, but simply the pros/cons of each element and leaving it to me to decide. Before any work was started, he even recapped the list of work to ensure we were on the same page as we also talked about other potential future work with toilets. Maciej is a gem of a person as well as a top-notch plumber. I could not have asked (nor expected) a better experience. Beyond professional, so happy. The quick turnaround was an added bonus.