Best Residential And Commercial in Cleveland OH

This is my first time using Smylie, and I was extremely happy and impressed with the two technicians who came to my house, listened to my concerns, and proceeded to take care of both the furnace and air conditioner! Great job!

Excellent service. Adam was prompt, very up front with descriptions of the work needed, answered all of my questions, and worked efficiently. Highly recommended.

Sean is the best! He gets back with you quickly. His estimates are accurate. His work is perfect! And best of all, he’s friendly and trustworthy and always on time! I have complete respect for Sean and his business!

Great! Thanks. Poopin proper!

Very professional crew . Very knowledgeable .

We’ve used this company a few times and have always been impressed. First off, they are QUICK. Quick to respond, quick to schedule, and quick to get out to you. If they can make the fix upon first visit, they will. Which is awesome. Prices are fair and they are honest with diagnoses. Mike the owner seems like a standup guy, we don’t have to be sketched out having him in our house like we have with other companies in the past. I highly recommend this company

Saved the day

Fast response. Would definately use this company again..

I bought a new dishwasher from Home Depot and they were to install it upon delivery. They weren't able to do the installation because of the type of plumbing I have (Pex with compression fittings). Home Depot had two separate installation teams come out (there were supposed to be 3, but the 2nd team never showed, so a 3rd had to come!) They finally sent Northeast Plumbing & Mechanical to do the installation.
Kaley (I hope I spelled that right lol) contacted me to schedule and the soonest was a week out. I told her what had been going on, mind you original installation was to be Thursday and that team couldn't do it. It was then rescheduled for Saturday, that team never showed up! It was then scheduled for Monday, and to my extreme dismay, that team explained they aren't able to work on that type plumbing! Kaley was super sweet and understanding and assured if there were any cancelations etc she would contact me asap. I was so surprised when she called the following morning and said there was an opening Friday morning! She scheduled me in and assured me they would take care of me.
Tim (TT) was who showed up and he was amazing! He was very nice and so well prepared and organized. He did a wonderful job and was very thorough and I mean very thorough! He made some conversions to make things easier for me moving forward should anything happen. He even took the time to explain to me what he was doing and why. I was extremely impressed with him and could not have asked for a better experience!
I can't thank you guys enough! You're awesome! Definitely my go to if ever needed and will come highly recommended!

We had them install a water line and hot water tank. It worked for a less than a week and would not heat up. The tank is lucky to get skin temperature water and they have no solution and do not call back or respond to email or calls. First we had a leak in the tank and they said it was just a pressure valve. Problem so we had it replaced . That ended up costing close to $400 to repair. Then the tank ruptured and flooded the whole room. It took a week to come out and replace the broken one and that one went bad after 3 days. It’s been over 3 weeks with no hot water or solution. They just send tech out and they shake their head and say see how it goes. Wait it may get warm Later an hour or a couple days. It’s not going to fix its own problem. We need a solution not excuses

Great service, great price. Showed up at 830 Sunday day night and saved the day. Thanks again and would highly reccommed to anyone

We had an emergency call on a Sunday night. Mike was super helpful and fixed the problem quickly!

Very professional staff and great service at great prices

The guys were very prompt and did a great job. Cleaned out my pipes very quickly. They helped me figure out what I was doing wrong. Hopefully I don't need it to soon now.

Axis did an instant hot water replacement/installation for us and we could not possibly be happier with everything from start to finish. This company and especially their field employees are top top notch. We are very very happy...nice job to all!!!

I have had a terrible year with both my old heating and air conditioning units dying six months apart, which has caused significant emotional and financial stress. But Pompeii's was wonderfully helpful in ensuring that I got the best units I could afford, and in helping me understand all of my options. They also helped clear up the mess I was left with when the former heating company I was with went out of business, which evidently was done to several of that company's customers who Pompeii's inherited.

Pompeii's installation and clean up were done professionally and without issues. They were efficient and clean, and friendly and respectful. Larry, in particular, was great, and is clearly dedicated to doing an excellent job. He took care of me in the summer, and during the free winter tune up a year after they installed the heater. (How great is a free tune-up?)

My air conditioning works beautifully compared to the antique junk I had when I bought my house. The heater, too! I would highly recommend Pompeii's for your work!