David Given

a year ago

These folks are awesome. Everything from scheduling, notice of arrival, quality of work, pricing were great. John stopped out to hook up a temporary sink while we undergo renovations in the kitchen. He took the time to answer my questions, discuss my concerns, and talk over future projects.

Highly recommend A+

Trish Gibbons

2 months ago

I was having a toilet problem called the office and within the hour Andy and Andy came out. They were the most professional and nicest guys you could ask for. They fixed the original problem and discovered there was another one that I was not aware of. Excellent work and such a timely manner. I was beyond grateful. I would recommend Killeen to anyone as well as these two young gentlemen. I have been a customer for quite a while and have always had the best experience any customer could ask for. Thanks again for being such a great company with great employees.

Dan Hartman

3 months ago

Killeen is my go-to plumber. They are always friendly and efficient. John and Aaron came by to knock out a list of things for me and provided another S-tier experience.

todd pressler

9 months ago

Randy is a national treasure.

Jill Corrigan

10 months ago

Had some water under our kitchen sink that was coming from a pipe. Alex was able to get in and out in. I time to fix it. Super friendly and very willing to answer any questions.

Sal Alawi

a year ago

Amazing service. Made a same day appointment, emergency. And they delivered.

Brian Shenk

5 months ago

This is the second time in about 4 months that I've had Killeen plumbing out for repairs on our home. Since it's an older home, we have random things crop up with the plumbing occasionally. Their service is fast and professional. Their customer service staff is responsive and helpful in getting a technician out quickly. We've been especially impressed with one of their technicians - Joe. We had a pretty significant issue with our sanitary sewer line and we were anxious to get it resolved before our extended family came in to visit for the holidays. Joe showed up right on time and jumped right into the repairs with confidence. He and Andrew worked hard to overcome a couple of challenges along the way, but through persistence, got our systems working again. Joe’s enthusiasm and generally great attitude are the main reasons that I’ll call Killeen any time I have a plumbing issue.

frank lively

2 years ago

Ann Parker

a year ago

I contacted Killeen plumbing to inspect our sanitary sewer line since we have large oak trees in our yard and we were concerned about root damage. They were scheduled to arrive between 1:00pm - 3:00 pm. At 1:20 pm I was called and told when they were on their way. They arrived within a few minutes. Pete and Ralph were very knowledgeable and efficiently completed the inspection. They explained the process and their finding. I asked if they were able to check a toilet while they were here and Pete replaced the disc seal while Ralph packed up their equipement and tools.

Terry Stineman

3 years ago

We have used Killeen Plumbing for more than 10 years on our rental properties and our personal residence. The service technicians have always provided quality workmanship and quick response to our tenants’ needs. They have provided a variety of services through the years ranging from cleaning pipes and drains to complex excavating and basement waterproofing. The technicians are professionals who can diagnose problems quickly and efficiently, keeping cost in mind. The owner works closely with the service team to ensure customer satisfaction. We highly recommend Killeen Plumbing for all of your plumbing needs!

David Rook

a year ago

Patrick and John did a great job for us today....would always recommend Killeen Plumbing to anyone.
Thank you for a job well done

Andy J

10 months ago

Tom and Aaron were very professional, honest, and quick. I appreciated the honest feedback the most, which ended up being the best choice for my home. We have used Killeen for almost 20 years, and I can’t imagine letting anyone else fulfill our plumbing needs.

Dana Fastenau

8 months ago

I’ve used Killeen plumbing for probably about 13 years now (since we moved to the area) for all my plumbing needs from basic services (leaky bathroom sinks, broken kitchen faucets, garbage disposal replacement, sump pump replacement, etc) to a couple of special investigations / projects and they’ve always done a fantastic job. The latest was that water started flowing into my sump pit in Sep for no reason. I called Killeen and they were able to confirm the sump pump backflow value was fine and that the water wasn’t being recirculated. I had turned off my irrigation system and all the water to the outside already but still I had my irrigation company confirm there was nothing wrong with the irrigation system and then winterize it. My next step was to have the city come out. My water bills were normal but still I wanted them to check there wasn’t a water line leak. They said there was no lead and by now it’s early Dec with water still pouring into my sump pit…so I want back to Killeen. Josh and Randy came out and I went through with them everything I had done…as well as pointing out that water was pouring into the two city storm drains on my property. They ran a camera through my pump drain to confirm it wasn’t clogged and when they checked out the storm drains they immediately determined that there was a city water line leak. Instead of just telling me to call the city again, Randy got on the phone to the city himself and convinced them they had a water line leak on my property. The city came out within an hour and agreed they had a water main leak. They fixed it the next day and immediately my sump pump returned to normal activity. I’m so thankful to Randy and Josh for taking the extra time to investigate the issue and convince the city there was indeed a city water main leak. They could have just said there was nothing they could for me but they didn’t….they went the extra mile. And that’s what makes Killeen so great. They did that for me one before when the city made some changes with the pumping station across the street which pumped all my water lines dry, allowing sewage gas to enter my house. They stepped up to the city for me that time too. The Killeen team is truly the best.

Gary Madej

3 years ago

We had a problem with our sanitary sewer at our house. Killeen identified the problem and came over a day earlier then the scheduled day when it became apparent that the problem needed to be fixed sooner. Pete and Sean showed up and worked all day and did a fantastic job. Pricing was fair and a great value considering the scope of the work involved. I highly recommend Killeen Plumbing Co.

Nancy Scarpitti

a month ago

Tom came out to help us with a problem with our shower faucet. He fixed the problem and explained everything clearly. He also gave us an estimate to replace our primary sump, explaining all of the options. Would highly recommend Killeen and Tom!!!

Bill Miller

2 years ago

Ralph Piunno

3 years ago

The Killeen team installed the plumbing (faucets and drain pipe) for a new tub. They showed up on-time. The team was very professional in their work and respectful of bringing tools and equipment through the house. They thoroughly cleaned up after completing the install. The team made sure i was satisfied before leaving my house. Killeen provided a great value for the price.

Mark Seifert

10 months ago

Tom & Aaron were professional and thorough. They were efficient and checked their work. They answered all my questions.

Ron Henley

4 years ago

My sewer was closed solid. They sent Nick n Tom out , they had me back on line in no time. Awsome people 2 do business with. 👍👍

Susan Mullee

2 years ago

Today, Mike installed my sump pump and battery backup. He was very professional, knowledgeable, and competent. He showed me how to test the battery backup every month and when to replace it. He also looked at a vent outside since I didn't know what system it was connected to, and he told me it is to by bathroom exhaust vent.
Whenever I call, the Customer Service Representatives are always kind and professional. Jodi has taken my initial phone calls many times, and she is very professional and kind. I am never taken aback by the amount I owe, either for their plumbing services.I have been calling on Killeen going on 11 years.

Melody Matthews

a year ago

Fixed the clogged sink. Very professional.

Lisa Z.

2 months ago

I’ve used Killeen a number of times for things like running toilets, burst pipes and backed up drains. Today, Joe and Aaron did a fast and efficient job of snaking the drain in my laundry room. They were courteous and quiet (which was particularly important, as I was working from home). Killeen’s office staff is always super helpful with scheduling too.

Richard barnett

2 years ago

Great customer service and attention to detail is outstanding.

Jeffrey Gross

2 years ago

Service was prompt but left a sour taste as they quoted a price and then changed it. I was told that I was given an estimate and if I wanted more a firm price I should have asked for a written paper. I responded that I trusted your word and in retrospect I should not have.

Cat Pick

a year ago

So happy with the job that was done today. Not only did he unclog the bathroom tub. He cleaned the bathtub out. Thank you Peter with service like this I will be referring your company anytime I can. Thank you so much .

Matt G

2 months ago

Used Killeen Plumbing based on a reference from a family member who was overly satisfied with their service. When I first contacted Killeen and explained my issue they informed me the county I live in provides the service for free--I was amazed with their honesty. Despite that, I decided to go with the professionals at Killeen instead of going with free. I made the right choice. Team Andy and Andy arrived early, pinpointed the issue within minutes, explained the entire process, and were able to resolve the issue in fifteen minutes. I asked them about scheduling additional work to clean out a driveway stormwater drain and they took care of it right then and there. Awesome experience from the moment I called to when Andy and Andy completed the work. Service was above and beyond and the price was a great value. Would recommend Killeen Plumbing to anyone.

Elise Hara Auvil

a year ago

Patrick efficiently found the leak that was causing water damage, diagnosed the problem, and offered short-term and longer-term solutions. Gold star for Patrick.

Louis Burns

3 years ago

From time of call to plumber in our house was less than an hour. When they got here, they started working right away. Every time the situation got worse, they were there to explain everything, including cost. It turned out that a simple backup drain ending up being a shattered sewer pipe. Even though I was visibility shaken by it, they were able to manage the situation and get the necessary tools, including a BOBCAT Backhoe, in hours. They worked hard into the night, and showed up early to finish. What could have been a disaster, ended up being done in just over 24 hours. Killeen is the best plumbers!!

JEAN HIGGINS

a year ago

Shout out to Pete & Alex for quick & efficient clearing of my drainage lines this week. I appreciate your skills & professionalism!

Anna Sturtevant

11 months ago

Had a great experience with this company. The technicians were great and extremely helpful. Will use again!

Valerie Greathouse

10 months ago

In days where service lacks, that is the farthest from this company. From the moment I called they took my problem seriously and were completely professional, and even had a repair tech out the same day to repair my issue! Next the service tech was amazing! He was clean cut, very thorough and explained what my problem was and resolved it quickly and efficiently. I HIGHLY recommend this company to anyone. It was really a pleasant surprise to work with such great people.

Thomas Leikam

2 years ago

If there was a more accurate rating available, I’d probably tend towards 3.5 Stars.

Overall I’m satisfied with Killeen. They responded quick to my email request and within a few days offered an onsite visit (which is NOT the norm in times where all contractors are busy! Another plumber bluntly recommended to look for an alternative because he is so busy).

What I disliked:
- while a free quote / pricing is being promoted, I’ve never seen one. Not sure how you can get one, because they charged the full time of the first visit. My initial email request was describing the situation very detailed and also did not lead to a cost estimate
- being unaware about pricing, I foolishly let them do their work and they determined after 1 hr 15 mins that the leak is not a plumbing problem, but most likely a grouting issue. These 15 minutes are charged as full service hour and cost me almost 100$ extra.

Had I known this, I would’ve stopped their investigation after 60 minutes, because it was quite clear by then that there is not much else to do for them.
Alternatively, I had at least looked for some additional plumbing service to fill the remaining 45 minutes.

Overall this visit had cost me close to 200$ and was an expensive „reassurance“, that nothing major was wrong with the leaking shower.

What I liked:
- the team of two was very friendly and professional
- all work was done with care
- they both wore protection covers on their shoes to keep the house clean
- response time / availability / reliability / various payment options

Overall, an experienced and good plumber service, but more transparency on pricing would have been appreciated in a situation where I also took time to describe my previous work and insights on the shower leak via email as well as verbally during the visit.

Haylie Starin

3 years ago

We used Killeen Plumbing Company to fix a broken pipe under our driveway. The employees were extremely punctual, considerate, polite, and professional. They completed the entire job in one day, with minimal disruptions—even while my husband and I were working from home due to COVID-19. They also were very safety-conscious and wore masks, gloves, and shoe covers for the small time they had to enter the house and look in the basement. Thank you thank you! We would highly recommend them!

Brian Taubman

2 years ago

Kathleen Hrabak

2 months ago

Corry Nick John and Jacob very pleasant. Happy to answer questions. Very clean and respectful of my property. Was very happy with the outcome.. will recommend your company to my friends and family

Adriana Mastroguiseppe

a year ago

Michael Canfield

a year ago

I don't write many reviews, but I felt compelled to write one for Killeen Plumbing. The gas company shut off our gas due to a leak and Killeen, unlike other plumbers, was able to come out to our house immediately. They fixed the problem quickly and professionally at a reasonable price. I can't recommend them highly enough!

Nicholas Boggess

3 years ago

This is a great company to call to get some plumbing done, I have met many people that work here and they always did a great job., Thanks for your professionalism.

John Wrobel

2 years ago

Excellent service.

Colleen Murdock

2 months ago

I cannot say enough good things about Killeen Plumbing. Their customer service and professionalism is always top notch. I have had them to my house multiple times for different issues and have always had an incredible experience.

John VanArsdale

2 years ago

Great staff and owner!

TheYoungstownGypsy

3 years ago

I can’t say enough nice things about this business. I called in distraught on Christmas Eve because our hot water tank died. I had people coming to my home the following day. Killeens not only called me back immediately but sent two awesome technicians out to replace my hot water tank same day! Beyond grateful for their services. I even gave the guys chocolate chip cookies four the road because who replaces hot water tanks (without a service premium!) on Christmas Eve?! Will use again and definitely would recommend to others!

Andrea Phillips

2 years ago

Heather Hughart

3 years ago

We have always used Killeen Plumbing for our plumbing needs. They came out to insall our t-line & we have been a very happy Client. The gentlemen that came out today (05/21/2020) we very polite. Thank you for being so thorough and servicing our plumbing needs.

Lisa Reed

2 years ago

Gary Ceepo

3 years ago

I had a hot water heater issue at 8:00am. Since I was Killeen customer for several years I called their office. By noon I had a new heater, expansion tank and pressure regulator installed at a great price. Super company and super people.

Heather Wright

5 years ago

We received estimates from 5 other companies, all ranging from $5k-8k, before we contacted Killeen, and I'm so grateful we waited and went with them. The same day that they came for the estimate they suggested to try a much less expensive fix that they could implement same day, before having us travel down the road of more expensive options. Three hours later and less than $400 later, our issue is fixed and I am not spending thousands of dollars that all 5 other companies told me I'd need to spend.
Had them come back and fix a separate issue a couple weeks later. So thankful for the Killeen guys, their high quality work, and their honest, ethical approach. I had no idea honest plumbers were so hard to come by. I will contact them first with any issues moving forward.

Rebecca Mahalic

2 months ago

Huge shoutout to Josh for the quick yet careful installation of our new hot water tank! And also many thanks to Quinn for the AMAZING and UNBEATABLE deal. Incredible knowledge, service and quality- Killeen can’t be beat!

Matt Taylor

2 years ago

We have used Killeen for many years! They do an amazing job and are honest and charge fair pricing. I tell anyone that is ever looking for a plumber to call Killeen.

E Sebor

9 months ago

Matt Windahl

2 years ago

Finn and Andy were excellent. Very fast and efficient and very clean! Greatly appreciate and recommend you guys. Thanks again! -Matt W

Karen Barber

a month ago

As an update Killeen was back at my house this past week installing a sump pump and back flow system and waterproofing. Corey and Nick worked tirelessly for 3 days excavating, cleaning out pipes all around my house in addition to installing the sump pump and battery backup They answered all my questions and were professional and polite. Another great experience with Killeen

I have used Killeen Plumbing for many years. They are superb! I have been pleased with everything they have done for me over the years including snaking drains, when clogged, replacing pipes, installing toilets and sinks and today a new hot water tank . A special callout to Patrick who has been here several times and is so professional and works efficiently. I recommend Killeen Plumbing to anyone needing a plumber. And they are so fair in pricing!

Sharyn Arai

a year ago

We've used them a couple of times now, and they've been great! They've handled both emergency and non emergency repairs, and they've been very thorough and fair. Highly recommend.

OneInA1000

4 years ago

I will say the work the completed was clean and timely. The issue I have with Killeen is their business practices/customer services. Two main issues I ran into with Killeen for our Sewer Separation.

1. I requested multiple times that they advise me once they had me on the schedule with a date to which they replied they would let me know as soon as they had a date. This consisted of them calling me the morning of telling me they were on their way. If they had called and said, We had some last minute opening and was wondering if you would be ok with us coming out today that would have been a different story but to just call and tell me they were on their way given the previous conversations was frustrating.
2. This was the bigger issue to me. Our signed contract had verbiage stating that our quote included dirt haul away. When my wife came home on lunch one of their workers asked her if she wanted to dirt removed from out driveway and when she said yes he advised her it would be $200 a truckload to remove the dirt. When my wife told me this I sent the contract back to them via email that same day with the specific line stating dirt haul away was included in the contract highlighted and advised them we would not be paying extra for something that was in our contract. Killeen never replied and then sent me an invoice for $400 more than our contract with the line stating Dirt Haul Away PER owners request. I then had to call and tell them that we would not be paying this and explain what I had already in an email from days before. They advised they would look into this and call me right back. Never called back and just sent an invoice over for the originally agreed amount. Trying to build in a greater margin on something that was included in the contract by asking my wife if she wanted the dirt out of the driver way and then citing on an adjusted invoice that the extra amount was per my wife's request. Dishonest and wrong. Unfortunate experience from a customer service standpoint.

karie josie

a year ago

From the woman who answered the phone to the plumber that came out, they made my emergency situation more bearable. They are so professional, courteous and honest. I will highly recommend them to anyone who needs a plumber and they will always be my go to company!

Susan Klein

2 months ago

Alex fixed a leak in my kitchen floor. He was wonderful, very professional and did it in a timely manner. I plan on having him install my new dishwasher. Always had a great experience using Killeen!

D OBrien

7 months ago

Randy and Joshua responded in a timely manner. Their service was both friendly and professional throughout the service call. They assessed and diagnosed the problem and best course of remedy. It was not long before the issue was resolved. Excellent service with a company I will use again in the future.

Michele Carson

10 months ago

Highly recommend!! They came out the day after I called got my problem fixed! Employees were absolutely fantastic!! Super friendly and considerate!

Jake Stapleton

a year ago

Killeen is awesome! Andy made his way to the property super fast and was very nice and professional. I had called asking for help with an issue with one of my tenants sinks and killeen was able to fit me into an already booked schedule which literally was a life saver. After the work had been finished i started talking to Andy about the company I decided I would most definately be using their services on my rental units and own home in the future. I am extremely thankful for Killeen plumbing! Not only great rates and quality work but also some very nice people and a pleasure to deal with on the phone.

Jess and Tim D

9 months ago

We called Killeen on a referral from a friend. They got out here the same day we called, and Josh did a great job clearing out the years-old, difficult clog that had eventually caused issues with both the shower and toilet. He was so helpful explaining what he was doing, what caused the issue, and how to maintain it going forward. They also masked, wore shoe covers, and left the workspace clean. Will definitely call them again!

Veronica Brown

a year ago

Simply the best! Kindest most professional service around!

Katherine Phillips

2 years ago

greg belko

a year ago

Nick and Dan came out to my house because bathroom was backed up. The problem was tree roots. They dug down by hand where pipe left the house and there was broken pipe and tree roots in about a two foot section that total clogged pipe. They replaced and repaired and checked down stream for more roots. They did a great job and clean up was outstanding. Nick and Dan were very friendly, professional and were willing to explain everything to me while they were doing it. I would highly recommend Killeen Plumbing especially Nick and Dan.

Anthony Bucaro

a year ago

Pete and Alex were great - very efficient and knowledgeable. They explained everything I wanted to know, finished quickly and left everything better and cleaner than they way they found it.

Colleen Nolan

3 years ago

Wonderful experience with Killeen Plumbing. John was efficient, courteous and professional.
Great job removing old plumbing and any debris.
Assured everything was working as expected and area cleansed well after completing the plumbing.
I highly recommend this company!

Teresa Frank

2 years ago

Outstanding work and professionalism! I've never seen a team work so hard! Corey, Joe, Ralph and Jason are true professionals. Every question and inquiry I had was answered with patience and respect by each team member. There was considerable coordination with masons, HVAC and plumbers to fix the drains around my house and Killeen made the process seamless! I couldn't be happier and I look forward to a dry basement!

Grace Ha

4 years ago

I'm a business owner. I've used them a couple of times and they have done excellent jobs, prices are reasonable and prompt. What can you ask morr?

Megan Smith

a year ago

Andy is the best..very professional and knowledgeable.

Mark

3 years ago

christie hill

8 months ago

We received the best service today from Killeen Plumbing! They arrived quickly, were efficient, knowledgeable, fair and gave us excellent customer service! John and Ryan were very kind and courteous! I will absolutely use Killeen again because of them!

Josh Keck

a month ago

Killeens guys made it out to me within a few hours of calling on a Saturday. Got my sewer flowing and gave me extensive information about my issue. Both gentleman were very knowledgeable of the field, polite, and all around helpful and pleasant to have in my home.

C.W. Pritchard

3 years ago

Killeen Plumbing Company has provided fast, courteous, and professional service to my family. The Technician team (4 in total) sent to evalutate and correct a problem I was having with my water-heater was efficient, respectful (of me and of my property... taking time to lay down protective tarps and to clean the work area when finished), and competent. I was pleased with fair pricing and the overall experience (to include friendly, helpful, and diligent office personnel who scheduled the Technicians and followed-up well regarding timetables and custom-satisfaction inquiry). Nice job!

Kevin Hooper

a year ago

Very fair price and friendly staff.

Brandon

2 years ago

Killeen replaced a 50 gallon gas hot water heater for $1800, including a couple of up-charges they disclosed up front. But they did not tell us about a 3.5% credit card fee until after the job was done.

They used a warehouse-grade dolly with tiny rigid wheels to drag heavy equipment through our home, destroying a new flooring transition. I sent them a photograph showing the stretched metal that is now jammed underneath of the flooring it used to cover. The screws are bent and exposed, snagging toes of those who enter the front door. I asked them to use dollies that are appropriate for use in a finished home, but they won't even take the time to write me back.

The installation was done quickly and the result looks nicer than what was there. But they downsized to a smaller exhaust fan that is noisy and now we can hear the unit run when we are upstairs in the kitchen.

Killeen did a good job of plumbing the OK water heater they sold to us. But they damaged our new flooring and can't even find the time to apologize for it. They're not a great company to invite into your home.

Scott Thompson

2 years ago

Outstanding! Worked hard to finish on time. Well done. They left the work area very clean and back in shape. There is not a better group of hard working men than Cory and his crew. They have helped us on three different occasions. Highly recommended.

Trey Rees

4 months ago

Nick, Corey, & John did an excellent job and provided and excellent experience replacing my sanitary line. It wasn't a straightforward problem, but they completed the excavation work in just one day with no hassle. Highly recommend.

Linda Mahlmeister

a year ago

Our water heater broke yesterday. I called Killeen at noon and they sent a plumber out by 2:30. Pete installed a new water heater, made modifications to meet city requirements and cleaned up, all within 3 hours. He was experienced and did a fantastic job in a very tight space.
Pete was also very good about explaining things to us.
We are impressed with the company because even though we are not regular customers, they responded to our emergency immediately. We now have a new plumbing company !
We recommend Killeen Plumbing and will use them again!

Linda Kovach

10 months ago

Today Alex, from Killeen Plumbing came out to repair a small leak in a line in our basement & another leak from the Moen kitchen pull down hose. Alex arrived promptly with the most friendly & professional attitude - he fixed the small leak quickly. He was also nice enough to order a new hose for us from Moen that would arrive in about 7 days. What a fantastic Business with a great employee like Alex representing them. We will use them again, and certainly refer friends & family. Good work Alex - Thank you Killeen Plumbing :)

Karen Hentemann

3 years ago

Patrick and John M. were wonderful. So professional and friendly. Found the leak and explained everything they were doing. Even installed our new shower hardware. Would definitely recommend.

Walter Holly

4 years ago

Killeen came out the very next day to fix a leaking outside water line that was leaking from last year they replaced . I was very pleased with their response to the problem and they took care of with no cost to me great company.

David Greene

3 months ago

Great friendly service. Will definitely use Killeen again.

Rhys Agdamag

a year ago

We called them on Monday morning because we noticed on Saturday that our water pressure regulator was leaking. They said they could have someone come in on Wednesday morning around 10 AM to 12 noon, and the plumbers did arrive within that time frame. The job was done in a little under half an hour and that was it, problem solved. The guys were quick, efficient, and professional. They also did me a quick favor by giving the other pipes in our machine room a quick scan and they said everything else looked fine except for a small mineral build-up spot on our hot water tank, but if it got bigger that we should call them to look into it. All in all a pretty great experience.

Monica Sislan

3 years ago

Wow. I'm blown away by the prompt and professional service I received from Killeen Plumbing. Within an hour of calling about my broken water heater, the plumbers were at my home. Quick response, informative, professional, and neat. I couldn't ask for more. I will definitely call with my future plumbing needs.

Cody Harris

4 years ago

Recently had them out to snake out our storm and sanitary line. They were great took care of the roots no problem, and suggested how to slow the growing

Jacob Kirk

a year ago

Ciara Simiele

a year ago

Pete and Alex were professional, timely and thorough. They cleared the tree roots that were clogging our sewer drain line. I trust Killeen to make solid recommendations and do a good job.

Jim Gerome

4 years ago

Red haired guy is awsome

Daniel Newman

a year ago

Wonderful customer service, very prompt and friendly and fixed the problem in a cost effective manner.

whvideo 19

3 years ago

I've had Killeen Plumbing to my house on four different occasions. Each time I was very satisfied with the service I received. Joe came out the last two times and did an outstanding job. He answered all my questions and was very courteous and professional. I recommend Killeen Plumbing very highly.
If you want whatever job you have done right, Killeen Plumbing is the company to call.

vjhutchinson

10 months ago

I was very pleased with the service provided from Killeen Plumbing. From setting up the visit, to the service itself, I found them very professional and responsive. Randy and Josh were great—they explained everything thoroughly did a fantastic job on the work done. It was a pleasure working with them!

Linda Harris

10 months ago

Nick and Dan were a great team! Arrived on time, removed an old huge garden tub and adjusted all the plumbing issues associated, and left everything very clean. We discussed another plumbing project that has some complicated issues and I was given good suggestions and I will have them back to resolve that issue.

Shannon Long

3 years ago

Killeen has done several jobs for us over the last several years. They always do a great job, and are very professional! They are the only plumbers we call.

Andrew R.

2 months ago

We hired Killeen Plumbing Co. to camera inspect our outside buried sump pump discharge pipe as we were getting water recycling back in the sump pit. We had previously had other plumbing companies out to inspect with no solutions offered. Killeen responding quickly, found the issue, dug out the discharge line and repaired the line. They also corrected a back pitched downspout lateral that was holding water. Nick, Corey, John and Jake were on the job and did a fantastic job. They were very professional and most importantly cleaned up the site afterwards. We will be in touch with them again shortly to do a sump pump replacement as our existing one is getting up there in age. I would highly recommend Killeen Plumbing Company!

Jeff Harbin

5 months ago

Andrew

6 months ago

Linda Williams

3 months ago

All I have to say is WOW! Rarely am I ever impressed with a Contractor, but Killeen plumbing really impressed me. From the first time I reached out to them in the evening, Pete was a really nice guy and took his time to answer my questions and tried to get me on the schedule the next day. Later that same evening, I recieved a call from Chio confirming they would get me on the schedule the next morning. She called again the next morning to let me know they could replace my tank earlier than expected. 20 minutes later the super stars show up, Andrew and Aaron from Killeen both plumbers / technicians did a fabulous job! First and foremost, they were really nice and professional. They listened to me, answered my questions, they took proper care of my home, and they got the job done in a very reasonable amount of time. While at my home, they checked my sump pump and offered other quick checks to let me know if anything else needed to be repaired / replaced. When they both had to carry up the basement stairs a water heater with 50 gallons of water still in it, I saw how hard they had to work and they never complained once. Both Andrew and Aaron thank you for being just great people and professionals, and thank you for doing such a great job! That means alot to me. Thanks Killeen plumbing, I will be using you again!

Jason Bolen

a year ago

Margaret Ziegler

10 months ago

I have used the services of Killeen Plumbing for the past 20 years. They have been exceptional in every way.
On September 2, 2022 two plumbers came to my house. Joe Conway and Josh...they were excellent! They cleaned the drain in my laundry room. They explained what they did...and were very efficient. I greatly appreciated their service.
As a customer I was impressed. Doing a good job ment a lot to them. Their work was important to them. Just thought you should know.
Best regards,
Margaret Ziegler

Ron M

2 years ago

Great experience. Friendly, professional service. Very fair pricing. Exceeded our expectations. A1

Jose Garcia

5 months ago

Joe C. from Killeen Plumbing was professional, on time and did a great job. Recommend Killeen for sure.

John MacKeigan

8 months ago

Great company to work with. Provided a fair quote, excellent communication, very responsive to our questions & concerns, timely repair, professional staff, and friendly service. Will be the top of my list for future plumbing jobs.

Litsa Hohlakis

6 months ago

Always reliable, friendly and professional. I’ve used them many times and will continue to do so. It’s always been a good experience with reasonable prices.

Maryann Fremion

4 months ago

Fast, good work, and a reasonable price. Thanks John and Aaron!

David LaSalvia

10 months ago

I was having some unusual sewer type smells coming from my third-floor. I turned to the plumbers who I’ve been using for years, Killeen Plumbing. They were very responsive And manage to set up a visit that day!
Alex was professional ,took his time to diagnose the problem and pinpointed the roof vent that was blocked and causing the problem and promptly unclogged it taken care of the issue.
Great job guys

Kate Foxx Middaugh

a year ago

We had several odd plumbing jobs around our house that we'd been putting off. Pat and John came and were kind, efficient, walked me through what they did once completed and did a great, affordable job. Highly recommend!

Tim Marcinek

2 years ago

I have used Killeen Plumbing many times and never had a problem having someone respond to our needs. We have had them do the smallest projects (repairing the hardware in our bathtub) to a very large project (excavating a blocked drainage). I refer them out to everyone who asks me for a plumbing company. They get 6 stars in my book.

Michael Simone

4 months ago

Killeen plumbing came out to fix my kitchen sink drain and cap a gas line for my fireplace. John & Aaron were on time for our appointment. They completed both services efficiently and let my house both clean and orderly. Will gladly use Killeen plumbing again in the future.

Hakan Kisin

2 years ago

Their customer service is excellent. Their plumbers are knowledgeable and professional, and prices are fair. I trust them.

Anne Kulik

a year ago

Pete and Ralph from Killeen Plumbing were on time and did a very professional job in installing an outside frost free water faucet. We have used this plumbing company in the past and they never disappoint. I will continue to count on Killeen Plumbing for all my plumbing needs. Thank you for a job well done. I would highly recommend this company for all your plumbing needs !

Eve Wendzicki

a year ago

I am extremely pleased with the service I received from Killeen. They were very responsive and set up the appointment timely (it wasn’t an emergency). Tom came and checked out the situation… I had bathroom tile done and needed to reseat the toilet. The assessment was quick and he replaced a few parts that were in poor condition. I was able to watch and he taught me some basic concepts so I would better understand how things work. I appreciate his friendliness and skill. I will absolutely use Killeen again for plumbing work.

Andrew Miller

3 years ago

When we bought our home, we had no idea our back yard flooded the way it did. Korey and his crew came out and gave us our backyard. He was a VERY professional crew lead and his crew was hard working and polite. To use a backho that close to my house had me nervous, but Korey did a great job. Thank you Korey and crew for giving us our yard back and at a great reasonable price.

Rebecca Humbert

4 years ago

Killeen fixed our hot water tank for 1/4 the cost of a different company! They were prompt, responsive and pleasant to work with. Highly recommend.

Shawn Edwards

2 years ago

Very professional staff and great service at great prices

Mark Normandin

2 years ago

The water company informed me that I had a leak in my water main and was flagged for repairing it. After collecting many estimates I decided to hire Killeen plumbing to do the job. The owner took his time to explain all aspects of the job and what I could expect in great detail.

The job was performed a week before scheduled. The people they sent out were informative, courteous and very respectful of my property.
They did everything humanly possible to minimize any lawn or landscaping damage. Due to horrible weather, the job extended to two days. Their workers fought thru rain and snow to complete the job as promised.

The office staff was friendly and efficient and even extended payment terms as this was a expensive and unexpected event.

I would absolutely recommend Killeen Plumbing if you are considering their services. Quality work at a very fair price.

Mark Normandin, Bay Village, Ohio

Mara D

9 months ago

I experienced a toilet and sink backup in my Mom’s house while I was making funeral arrangements for her. Stressful enough, but I was referred to Killeen’s. Stephanie was amazing and made it happen that a plumber arrive the same day I called. Andy and Finn were terrific!! Wow! So great!!! I highly recommend.

Jan C

10 months ago

Fast response time. Tom S. was very efficient and knowledgeable. He explained what he was doing and answered all our questions. I appreciated that he was considerate of my home and wore shoe covers.

Agnes Johnson (Tovornik)

a year ago

Called with leaking water heater at 2:30 pm. By 5pm ... Installed, cleaned up, crisis averted. Fabulous. Thank you Joe.

Katie Przybysz Winter

4 months ago

Andy and Aaron were fantastic! They came within an hour of us calling and took care of the issue right away.

Tracey Mancuso Swisher

2 months ago

Rapid fast repair with professionalism and fairness.Definitely will be using again if we need service. Thank you Mike and John !

Bridgette Bright

3 years ago

Dan C

4 years ago

Simply the best. Seeing a home with last min needs the day of signing and they went above and beyond to make sure all repairs were made in time for closing. Great work!

Joan Bronish

11 months ago

Terry was my plumber. Could not have been more pleasent, Cleaned up after himself, I would not hestitate to call them again if needed. It's hard to find a reasonable plumbing co. that services condos. Could not be happier.

M Szabados

10 months ago

Service was great! Good communication! Alex was very professional and efficient!

Patrick Maroulis

4 years ago

Very professional and fair. I would highly recommend this company.

David Lockwood

a year ago

Installed a gas line for a pool heater. On time and professional. Quality of materials and installation was excellent. Thoroughly cleaned when job was complete. Would recommend them to others.

Donald Maund

3 years ago

Killeen plumbing was my best call ever. The gentleman who showed up to help with my plumbing was quick, clean and knowledgeable about his craft. I would call him back hands down.

Jim Dever

a year ago

Pat and John arrived as scheduled. Pat and John were very cordial and professional. They got to work immediately and kept me informed. When needed they asked for my input on how I wanted the item centered etc. They completed the job very timely including clean up and disposed of the old fixtures, cabinet, and top. I would highly recommend Killeen based upon this and previous experiences.

Jon McCafferty

3 years ago

Very happy with Killeen. I called last night and they thankfully were able to stop over by 10:30 today. They were every professional, knowledgeable, and fixed the clog we had in our sewer main within an hour.

They also provided recommendations in how to maintain the line to avoid clogs from re-occurring.

I would highly recommend them!

Dale Vlasek

3 months ago

Andrew and Aaron replaced our water heater. They were extremely professional, polite and efficient

Craig O

a year ago

We’ve used Killeen Plumbing for 20yrs. Simply the best. High quality meticulous work, professional and personable, punctual and thorough. They’re finishing a complete bathroom makeover - beautiful work that meets my extremely high standards. Special recognition to the dream team: Cory, Tony, Matt, and Andrew.

Douglas Boulanger

4 years ago

Great experience! Everything from the first phone call to paying at the end was positive. These guys Do have your best interest in mind, and they are plumbers not sales people. Took care of the problem quickly, very transparent, and I will be using them again for some other projects around the house. Highly recommended.

Melanie Hudson

10 months ago

Joe came out and was able to remedy an existing hot water issue in a matter of minutes – his knowledge and understanding is greatly appreciated! Plus, my dog liked him. 10 stars.

Sheila Francati

9 months ago

Randy and Josh are always professional, kind and efficient. Killeen plumbing has been our choice for our plumbing issues for nearly 20 years. The best!

Karen Spiewacki

10 months ago

This was my first time using Killeen Plumbing and I was very impressed with the entire experience. I contacted them for a sluggish toilet and blocked bathroom drain and although I could have attempted to tackle fixing the issues myself, I wanted an experienced and reputable company to handle the job. I chose Killeen based on a neighbor’s recommendation and I was not disappointed. Their scheduler, Jody, was very professional and notified me on any delays with the repair crew’s arrival time. Both Josh and Randy were exceptional in accessing the plumbing issue and providing complete details on the scope of the repairs. They completed the repairs within a half hour and I am very pleased with their expertise and quality of work. I will definitely be using Killeen for any future plumbing needs.
Karen Spiewacki
Bay Village

Jo Steigerwald

10 months ago

Randy and Joshua were on time, courteous, knowledgeable, and efficient. I had a sewer collapse that no one else could figure out — they did! Super-tidy and friendly, even late in the day on a Friday afternoon. Definitely will use again.

Kimberly K

a year ago

We had Killeen recommended to us by my aunt after another place we contacted for a leak said they couldn't come out for over a week. Killeen was able to come out in two days. Tony from Killeen was very polite and professional. We are still being COVID cautious and he offered to put on a mask as soon as he saw I was wearing one. We had some water leak from our tub to the ceiling below. He quickly found it was cause by an overflow gasket and made the repair in the half hour minimum charge time frame! We were very happy with the service and will recommend Killeen to anyone needing a plumber.

Joseph Kennedy

a year ago

Tony from Killeen plumbing made my experience 10/10. He took what was a dreadful discovery in my homes plumbing line, and solved the problem, with minimal footprint in 1.5 hours. I am pretty handy and tried for over 10 hours to fix a very tricky plumbing issue, with no success. Tony diagnosed, fixed, and left no damage - in 1.5 hours. It was truly an impressive display of tradesman ability, and he did it quickly and quietly. I will using Killeen plumbing, and hopefully Tony for all of my future plumbing needs. I would recommend 10/10.

Mike Schilling

a year ago

Replaced my hot water tank on an emergency call. Very fast and professional response. Very nice guys who took the time to explain things. Great job, will use again 100%

Paul Winslow

2 years ago

They responded quickly to our broken hot water rank and had a new one installed the next day.

Hillary Anderson

7 months ago

I can't say enough good things about the entire Killeen team. From the office staff to the plumbers who came to our home, everyone was very kind, they went out of their way to be helpful, and they were excellent communicators. We had a terrible experience with a different plumbing company before calling Killeen, and Killeen came in to fix some things that had gone wrong. Tom ran into a few things he'd not seen before, but that didn't stop him from figuring out exactly what needed to be done and making it work. Despite the fact that they needed several new parts to make things work again, the whole job was done in just a few hours over the course of one week. Prices were fair, and the work was of the best quality. Tom clearly knew what he was doing and he did a great job getting things sorted for us. I will call them back any time I have a plumbing issue from now on!

John O

3 years ago

Corey from Killeen Plumbing is absolutely fantastic. He was punctual, polite, and extremely well-informed. He performed my work skillfully and efficiently in both my personal residence and my rental property. The job was done quickly and without any complications. I highly recommend Killeen Plumbing without hesitation!

Trey Harrison

9 months ago

Joe and Andrew came out to our house within 2 days of our call to Killeen plumbing, and they were happy to offer advice on numerous issues while giving an estimate. They were both extremely professional and friendly!

Richard McCleary

10 months ago

Randy and Josh are a pleasure to do business with! Thank you for your help unclogging our laundry room drain.

Chad Bushley

3 years ago

We have used Killeen Plumbing for a few projects and each time we come away impressed with the customer service and professionalism! The team in the office are friendly and knowledgeable and the same can be said for the team doing the work. Killeen does a great job and is affordable. We will not use another plumbing company in the area!

Dave Klein

2 years ago

I just wanted to say thank you very much for the great service today.
Pete and Vince were AWESOME, helpful and informative.
It's very refreshing to see there are still people and companies that do it the right way like you guys do.
Thank you again.

Brian Osborne

2 years ago

Gavin Berwald

2 years ago

After having several issues with our basement, we were able to have Killeen come out and snake/scope our lines. There were places where the pvc pipes going out to the drain were either completely packed with mud, or massive fibrous roots blocking them.

Cory, with his crew, came out, tore out our deck (which we were replacing anyways), trenched, dug, and replaced the old with new. There was a section of old pipe that was about 20 feet long that would also need attention soon. He suggested we have that replaced before putting in a new deck, which we agreed.

It was 90+ degrees both days, but the crew worked fast, hard and did it right. The guys were super nice, and we would definitely have Killeen back out.

The only true drawback was the scheduling. But they still get 5 stars!

Ashtyn

9 months ago

Josh and Randy were on the scene in less than an hour after we called about a main sewer line blockage. They worked diligently and were both very professional. They had the sewer line clear and were on their way in less than an hour. Will call Killeen first next time.

Mary Ellen Finucan

2 months ago

Had the two Andys do work yesterday. Very professional. Did a great job! Highly Recommend the company and these these two hard working, polite young men.

Joe V

3 years ago

I was having water hammer in my house when I flushed my toilet or used the bathroom sinks, John came out and was really nice and professional he recommended replacing my pressure reducing valve & putting a expansion tank on my hot water tank. The water hammer was still there so next he added arrestors to my pipes after that water hammer still there so next they wanted to cut open my basement ceiling to clamp down my pipes. A week ago I had my hot water tank replaced by a master plumber, he heard my water hammer noise and knew right away it was from my shower cartridge valve & balancer. I think killeen is a good company just not experience enough.

Dhanraj Kissoon

3 months ago

Great company to work with. Honest , friendly & efficient with extremely fair pricing. Andrew & Brian were awesome!!!!!

Heath Lee

2 years ago

Quoted $600-$700 for replacing 10 gallon hot water tank after he called in for pricing. Final bill was $999. If you think that is fair and honest then go ahead and call them.

Kathy Jankowski

a year ago

Highly recommend Killeen Plumbing! Randy and his associate came to work on my mom's sanitary sewer pipe from the house. Even though the utility company did not have accurate records of the location and marked the wrong spot, they did not give up and located a 70 year old cleanout, and worked on clearing tree roots that had the line almost completely blocked. Our entire experience was positive and impressive! When the day ran long, even the business owner came out to relieve one of the plumbers. Very professional company that I will gladly call again!

Colleen Piscetta

7 months ago

Awesome crew! Bought an old house and they came out promptly and did a great job. They don’t try to upsell and take advantage when not necessary. Honest business.

John Neubert

4 years ago

We just had 2 water heaters put in by Killeen Plumbing. Great service like usual. Randy did a fantastic job. Randy is the best!

Laura Crabb

4 years ago

Had a pipe burst. They fixed it and were helpful in discussing ways to prevent further problems for my 1937 built home.

J T

a year ago

Overall, very pleased with the service. I set my appointment two weeks ago for the time frame for arrival between 8AM-10AM. I am understanding when other jobs may take longer and Killeen called to advise they were running behind schedule and called again when the plumber was on their way. Patrick was very thorough and explained what needed to be fixed. I would recommend Killeen and especially Patrick for a job well done. Many thanks.

jackie smith

a year ago

Mike and Aaron did an absolutely wonderful job on our clogged sewer line. And it was on a holiday weekend at that! It was a very labor intensive and rather nasty job I might add that involved accessing the sewer line by jackhammering a hole in our concrete basement floor to be able to get access to the clogged pipe. (We have an older home built in the 1950's and the toilet in the basement wasn't flushing). Mike, the lead is especially knowledgeable with many years experience who went the extra mile to do the job well and in a very reasonable time period. It was reassuring to have his expertise. They also left the place spotless! Their prices are also very reasonable. I would have paid double what I paid if I would have used Roto-Rooter.
I highly recommend this company!

Greg Dubecky (gdubecky)

4 months ago

Pat and John are the best. Friendly, professional, trustworthy, etc.

AM Fink

a year ago

Great service, super folks. Highly recommend!

Portia Brooks

a year ago

Jody in the office was an excellent communicator. She was prompt to call and update us. After the first plumber came out and saw it was not an easy fix (pipe punctured by a nail in baseboard on slab floor) and that we had turned off our water main, Jody was quick to call with updates and assurances that someone would be out soon. Andy and Ryan arrived and fixed the problem in less than an hour! Water back on, happy campers all around! Can't say enough good about these people and the way they conduct business and treat their customers.

Sandy Warren

4 months ago

Joe Conway tested our storm and sanitary pipe. He was knowledgeable, experienced and friendly. I had a very positive experience and would call on Killeen Plumbing again.

John H

3 weeks ago

WOW! IN this day and age to find a company that shows up on time, is courteous, gets right to work, and charges fair and reasonable rates. Patrick and Matt knocked out my pipe fix in 21 minutes!!!! In 35 years of owning 10 homes NEVER have I had such service. They answered my questions with a smile and explained everything to me. CUDOS to Killeen for hiring and training such great young tradesmen!!

Mark Dietrich

4 months ago

Excellent and fast service with Tony!

Logan Mitchell

a year ago

Steve Pappadakes

3 years ago

Shawn Kohler

10 months ago

I have used Killeen's plumbing multiple times for a variety of plumbing issues. Every time the plumbers have been professional, courteous, very knowledgeable and performed excellent work. Today, Tom and AJ came out for a repair job that wound up being much more complicated than expected. They informed me of what needed to be done, why it needed to be done and updated me throughout the process. They were both very professional, knowledgeable and completed the work in a neat and timely manner. I would definitely recommend them 100%.

Sue M

10 months ago

Alex fixed a slow draining tub. Found another issue and explained it and wrote up an estimate for a future repair. He was professional, on time and patient with my questions. Would recommend.

Holly Nye

2 years ago

Ada Van

3 years ago

We have used Killeen since we bought our home almost six years ago. We have had everything from leaks, clogs, a new hot water tank last year and now a broken pipe in our front yard. Corey and Joe excavated the area in our yard and replaced the pipe. What an awesome duo! Very nice, professional and efficient. Killeen is my plumber for life.

Todd Giron

3 years ago

The folks at Killeen came out for a minor plumbing emergency involving our kitchen sink. They were on time and handled our issue with speed, efficiency,and professionalism. We will definitely be contacting them in the future for our plumbing needs!

Angela Hohlakis

4 weeks ago

I’ve used Killeen plumbing for years and they have been really helpful for many things, and mostly the prices are okay. The only issue I have come across is the plumbers leaving a messes after they’ve left. They don’t usually clean up after themselves or put things back to how they were. One time I had broken metal pieces all over my garage and had I not noticed and pulled my car in- it could have been a big problem. The last time they were here they did outside work and I noticed the following day I had so much cleanup to do all around the house. While marking broken underground pipes they spray painted my plants in bright orange. That really wasn’t necessary. It feels like carelessness and a lack of respect for my space. It would be nice if I didn’t have a huge clean up job when work was completed. I would have been happy to supply a trash bag or broom if needed.

Robert Straub

a year ago

Andy and Isaac from Killeen Plumbing replaced my water tank today - it was just old and I did not want to have a basement leak. They were prompt, clean, friendly, professional, and did a great job. Everything was easy and well done. Thanks.

Alyssa Kauffman

3 months ago

Joe and Josh came out to our home to look at an issue with our sump pump. They were both great and extremely helpful and kind during the visit. I’d highly recommend them Killeen and both Joe and Josh!

Ralph Betters

a month ago

Nick and Corey jetted out the drain pipe around my house. They were prompt, friendly, efficient and informative. They completed the work within the minimum time estimated. I would highly recommend them.

Linda H.

a year ago

The workers were informative and helpful. They arrived early within the 2-hour timeframe I was given, including a call to say they were on their way.

Sandy Hopwood

4 months ago

Killeen recently took on a very complicated sewer job at my home and they were amazing. For the first time in 5 years I don’t have water in my basement when it rains. Randy, John, Cory, and Nick (and more!) were so knowledgeable and professional and everyone, including the owner, went out of their way to correct the problems. Highly recommend!!!

Elizabeth Yurglic

2 months ago

Cory, Nick, John, & Jacob we’re all very respectful, courteous, detail oriented individuals. They are a very transparent company and were willing to go above and beyond all expectations. Absolutely phenomenal customer service. We look forward to continuing care with the company.

Char Landes

a year ago

Work was done on time and as quoted.

Tom Castele

2 years ago

Killeen did a great job on a complicated and deep storm drainage repair. The crew was very knowledgeable and explained everything. I couldn’t be happier.

Greg Noble

10 months ago

Killeen came out and arrived on time. They were courteous and professional. If you're looking for a plumber there is no reason to go with anyone else.

A had other businesses that weren't in the plumbing trade recommend these guys. Later I found out they also went to a friends house and repaired his plumbing. He was quoted an astronomical amount elsewhere to replace his plumbing. Killeen was able to repair his plumbing and saved him a TON of money.

These guys helped diagnose and fix some issues I am having with my toilets and took a look at my sanitary drain with their camera. They helped point out problems with my gutters that may contribute to some of the issues we are having. Others charge a lot of money for these services - specifically the camera.

I will never work with anyone else.

Mary Mann

10 months ago

From the moment we met with a representative of the company I have be nothing but impressed! the representative was professional, respectful and in no way pushy. He prewarned us that it would take awhile for our job to come up in the queue and that was fine with us. When our turn came, we could not be here that day but they said it was not necessary. We returned that evening to see the two men, Nick and Dan, working very hard and they were respectful even to prioritizing finishing any work they did to the neighbor's property before finishing ours. They came back the next day right on time. They worked hard, were respectful and yet friendly. When they were finished, I could tell they were tired of two days of hard work and yet they did not shirk the extra time to clean up and leave our landscape in good condition. I would recommend this company to anyone on the west side of Cleveland.

Brian Burk

2 years ago

Called in the morning and they were out to my place by 2pm the same day. Excellent professional, service. Highly recommended these guys and they are affordable. They will be my new go to plumbers from here on out. Thanks again!

Joseph Owens

2 years ago

Rita-Ann Shaffer

4 months ago

Tom S. is the BEST. Awesome, professional, kind , knowledgeable, patient. I did not know anything about sump pumps and frankly was afraid of them. I had both primary and back up pumps replaced and now have peace of mind. Tom explained everything to me and I appreciate that so much. Thank you for such a talented and wonderful human being ☺️💞

Jim Boggess

a year ago

I've used Killeen plumbing a few times and the quality of service and professionalism has always been exceptional. I strongly recommend them to anyone looking for affordable professional plumbing work.

Chris King

9 months ago

Quick service, trustworthy people!

Justin Hyland

2 months ago

We contracted Killeen to do the plumbing rough in and plumbing finishes for a master bathroom addition. Even though the project was complex given our house didn't original have a master bath Anthony executed the plumbing work with care and professionalism. Anthony did a awesome job during this entire project.

Michelle Rennette

2 months ago

Great experience from start to finish - office staff was pleasant and was great in communicating updates. Tony was knowledgeable, friendly, and thorough! I appreciate the great customer service - it's so hard to find anymore!

Dan Corrigan

2 months ago

Joe from Killeen Plumbing came out to snake a couple of drains in my house that were draining slowly. Joe took care of both drains in a very short time and when I mentioned that I was also having trouble with my toilet he said he could also fix that today. Joe was extremely polite, efficient, and knowledgeable and it was a pleasure having him perform the work in my house today. Joe is one of the reasons I will continue to use Killeen for all of my plumbing needs in the future.

Thanks,

Dan Corrigan

Judy Dubil

4 months ago

Joe and Andrew were highly knowledgeable and efficient. They worked their magic like the Criss Angel of plumbing!

Lee

11 months ago

Always dependable. They do quality work!

Christiana Czinger

a year ago

This plumbing company is just the best! My dad recommended them to me several years ago when my husband and I first bought our house and we’ve used them anytime we’ve needed a plumber. Recently, Matt and Aaron came out to inspect a leak for us. What could have been a costly job ended up not being so. They found and fixed the leak quickly. So happy with this company! Keep up the great work Killeen!

Steven Mastroianni

3 months ago

I've used Killeen several times for things ranging from a minor toilet leak to a major sewer excavation. For the latest job, Corey, Nick, and John did an excellent and fast repair on the sewer line. Our main concern was to avoid as much damage to our front yard garden as possible, and they were extremely conscientious and mindful, leaving the smallest footprint possible. As always, professional, timely, and no BS or up-selling.
I had several specific repairs that I needed, and Killeen Plumbing was fast and efficient, arriving right on time and wasting no time. Pat and John were super courteous and professional, and didn’t try to upsell me on any BS. Pricing was refreshingly fair, straightforward, and reasonable.

Nick Janisko

3 years ago

Trish Moore

2 years ago

Dragonfire 31

3 years ago

George Hoover

4 months ago

I really enjoy working with Killeen Plumbing. Their pricing is fair and they do good quality work. As a property manager, I appreciate them being able to call my tenants directly to schedule the appointment. Andy is an excellent troubleshooter and creative problem solver.

Robert K

3 years ago

Killeen Plumbing took care to resolve issues we were experiencing in a prompt and professional manner.
From the initial visit to asses the problem, make recommendations, and then to do the work ...every member of the team was polite and professional.
Corey was great to work with answering any questions I had about the repairs. They took care to clean up after the work was completed. I would recommend them to any family member or friends.

Jennifer Brogan

a year ago

Killeen hasn't even done our work yet, but the professionalism I have received so far is top notch. They came promptly for an estimate, sent estimate and called to make sure I received it and scheduled our job in a timely fashion. Thank you!

Ballrick Orthodontics Clinic

2 weeks ago

Joe Conway and Corey came to my office to help scope my drains. They were able to help engineer a fix which worked flawlessly! We really appreciated their help and highly recommend them.

Willy Ammo

3 years ago

From the initial call to the completion of the job, Killeen Plumbing has been a great company to work with. Our main sewer line started to collapse, so we called around to get some quotes. We were quoted over twice the amount from one of the local big name plumbing companies, for the same work.

Everybody we worked with at Killeen Plumbing was great. From the ladies I spoke with on the phone to the gentlemen who came out to do the work, everybody was great. They explained what they were going to do and what to expect and they followed through with everything. They did a great job and at a great value. We couldn’t be happier with our experience with them.

Christopher Porter

3 years ago

Had a slow leak/seepage at the fitting of my hot water expansion tank. Same day service. Result looks great. Tony was awesome, and very efficient. Would recommend.

Julie Herceg

2 months ago

Killeen continues to provide great service. Joe was here today - he was professional and friendly! He cleaned my back flow valve and he was thorough and efficient. I highly recommend Killeen!

Jeffrey Kristofeld

3 years ago

Mike and Ryan did a great job removing my 16 year old water tank and installing a quieter, new one in under 2 hours. They were very professional and courteous, communicating every step of the way and kept me apprised of their progress. I recommend Killeen!

Justine Konicki

a month ago

Nick, Corey, John and one other team member came out today to work on the drainage in our backyard. While out, they also separately took a look at our sump pump as we were worried about its performance. Installed a new 12” drain and catch basin. The team was professional, walked us through the issues and solutions and cleaned up after themselves. We’ve used Killeen for years and they’re our go-to plumbers. Appreciate their work.

Ben Hoffmann

a year ago

We have hired Killeen several times for drain clean-outs and plumbing installations at three of our properties. They always do outstanding work. They are a “headache-free” contractor.

We recently hired Killeen to install plumbing for our master bathroom. Tommy quoted the job and Nate lead the rough-in install. I've heard from other trades since that looked at the plumbing rough-in and commented on how impressive of a job he did. In particular, Nate was able to install a wall-mounted Toto toilet.

Carlinne Isabella

5 months ago

Mike, Alex, Tom S., and Josh were professional and respectful.

Samantha Hannola

9 months ago

I had a great experience with the service provided by Killeen Plumbing Company. I was helped this week by Alex, he was very professional and did great work on our plumbing! He regularly checked in with us to ensure we were okay with the pricing and letting us know how the work was going along the way. Excellent customer service! As a first time homebuyer, it was a relief to have the problem solved so quickly and at a reasonable price. I would definitely work with this company again and plan to use them for future plumbing work.

Rob Nordman

4 months ago

John and crew did a great job. He addressed every item and it looks great. This is the third time using Killeen and I’m 3 for 3. Every plumber has been great to work with and John fell into that category! They are rockstars in my book.

Pete Donati

8 months ago

I have had Killeen Plumbing do a number of plumbing jobs over the years and they are by far the most professional, efficient and skilled contractor I have ever worked with. They may not be a super discount plumber, but you get what you pay for, and I’d rather have the work done right the first time!! Thank you

David Chmielewski

a year ago

Have used Killeen to install 2 hot water tanks, a couple faucet installs, and a gas heater in the garage over the year. They always show up on time, do professional work, clean up, and are priced fairly. You really can't ask for more than that.

Mike H

a year ago

Great service from competent tradesmen, I'm very happy with this place.

Update: Still pretty darn good.

Brad Makula

4 years ago

Always punctual, the price is right, and they all take pride in their work. Had them out at least five times (different issues!) and have been exceedingly happy each time

Jim “SeamusBear” Otlowski

4 months ago

We have been using Killeen Plumbing for 13+ years. They are very reliable. Today we had the team of Pat & John for bathroom work at one of our rentals. They in particular are very courteous, professional, and efficient. Killeen Plumbing is a keeper in our book.

John and JIm

Kat King

10 months ago

Tom was courteous and spoke to me about what was going on in a way I could understand. The company was responsive and was able to get to me within 48 hours of my original request. I felt comfortable while Tom worked on the issue, which he thoroughly checked was corrected before leaving. I could tell I was his only priority while he was here and he went out of his way to explain everything he was doing in depth. He was able to answer all my questions and make suggestions for the future to ensure I don't have an issue again. My uncle recommended Killeen Plumbing to me and I am so glad I went with them.

Devon Frysinger

3 years ago

am ro

10 months ago

Alex was great, quick, professional & went above & beyond helping me and additionally detected/fixed toilet issue. Reasonable honest prices & svc. Highly recommended.

David Devito

3 years ago

The quality of workmanship was excellent. Cost of services was very reasonable. The workers were very professional, considerate and friendly. The response time from initial appointment to finish was terrific. The men were very punctual and the work was completed in an efficient timely manner. Great service! Would highly recommend. Thank you.

Brigette Patton

2 years ago

They were great ! Prompt, professional, and knowledgeable. He helped me read my water meter. Water department read it wrong. I would highly recommend to everyone.

erin

2 years ago

You must have to live in a certain area code to get good service. I was told to be flexible with my time because I couldn't get a time even though they prioritize fixing hot water tanks. The guy came fixed (allegedly) the tank and left. No one even seen the guy leave and whoever answers their phone is rude. I wouldn't reccomend this company to anyone!

Kevin Stofko

a year ago

Great service great employees!

Darlene McCormick

11 months ago

Killeen Plumbing did a great job of repairing the issues we had on a house that had been empty for years. They responded right away and under circumstances that could be described at the very least as “unusual”. My family appreciated their responsiveness and professionalism. They listened to all our concerns and gave thoughtful consideration to issues we raised. I specifically thank Jodi and Chio for their courteous attention to our concerns. I would recommend Killeen Plumbing!

Accounting Invoices

5 years ago

This is the worst plumbing company we have ever dealt with. When I inquired about an invoice no one got back to me for 4 months even when I emailed an inquiry as well. They couldn't give me a proper explanation as to the work that was done.

Jamie Barth

2 years ago

We 💯 love Killeen Plumbing! They have worked on our family home for 30 years or more.

We are in the process of clearing out and selling my late father's home. When we arrived, we found a major leak coming from the kitchen faucet. A call to Killeen was met with a service call the next day. They spent several hours isolating and repairing the problem - for a very fair price.

Lawrence Ross

a year ago

I would like to say a big thanks to Patrick and John for the fine job they did for me today. Arrived as scheduled, immediately grasped what I wanted done, and went about getting the job done with dispatch and high professionalism. I was not surprised by this - they both have been here before and their performance could be a lesson to all who serve the public!

Zachary Sayles

4 months ago

Patrick did a great job on replacing my water heater .

Jenna Evans

10 months ago

Killeen has serviced our home for two years and provided a range of services, from installations to checks to repairs and more. They are prompt, friendly, knowledgeable and just generally speaking great to work with. Today Alex helped us out with a few concerns related to our kitchen faucet. Not only was he able to problem solve and fix the issues, he was so kind and patient with each challenge. Thank you Killeen for your support and for employing bright, skilled tradesmen!

Stephen Swidarski

2 years ago

Company was quick to send someone to take a look and install the tank. Clean and very friendly would absolutely use them again.

Richard Thomas

3 years ago

We have used Killeen Plumbing a number of times over the years, and have always received the best of rapid response, top quality, and professional service. We highly recommend them.

kim wasielewski

5 months ago

Alex our plumber was knowledgable professional and got the job done. A kind human being! I highly recommend this service and especially Alex. THANK YOU!

Suzanne Healy

5 months ago

I called Killeen to come out due to a sewer back up in my basement. I called as soon as they opened at 8am and by 1pm they were at my house. @Joe Conway was able to find a clean out in my front yard and clear years of tree roots plus run a camera inspection of the pipes. He was super friendly - even looking at a couple of other issues while he was here. They were able to fix all of my issues quickly - cleaning up as they went leaving behind fully functioning plumbing and no mess! The folks at Killeen are the consummate professionals - everyone friendly and helpful. @Joe gave me some tips of things to be aware of so that I didn't have a problem in the future - and went out of his way to ensure that everything was up to snuff. I can't recommend them enough. I've dealt with other companies in the past and always felt like they were trying to upsell me services - Killeen doesn't operate that way. If you are looking for an honest, reliable, and professional company - these are the guys you want to call.

Jennifer Seeley

8 months ago

I have had Killeen out twice. Once to replace some leaky valves and anither time for a clogged drain. They were very professional and personable and fixed both problems quickly. Very reasonable too. Ive tried a few plumbers but these are the ones id call back and recommend.

Katherine Robbins

3 weeks ago

Killeen is a great company to do business with. Guys are knowledgeable, courteous and very careful to protect your house as they are performing their jobs. We have used them several times over the past few years. Highly recommend!!!

Frank Tasey

2 months ago

Highway robbery prices. These guys are super expensive!!! I saved 35% going with another plumbing company!!!

Todd Wise

7 months ago

Bought a new kitchen faucet and I had Killeen install it. They did a wonderful job ! The two guys were really nice and professional. I was really impressed with their work. I recommend Killeen to all my friends and family.

Andrew Silverio

a month ago

Very punctual and responsive, good work, and fair pricing. Can't ask for much more.

bill dimo

5 months ago

We always use and recommend Killeen Plumbing. We called around 8am this morning and they were here by noon to fix our leaking toilet. Alex was fast, professional and super nice! ***** Thank you!

Todd Murphy

4 months ago

Patrick from Killeen is a talented professional. Very skilled and careful. Patrick literally designed a complicated copper configuration with ease. Outstanding talent and skills. Patrick is a winner!

Matt B

2 years ago

Killeen Plumbing is now my go-to for anything plumbing related. If you are looking for a plumber for anything at all, look no further.

They are professional, courteous, responsive, timely, and not terribly expensive. They do excellent work and they stand behind it. I used them to pressure test a gas line, and later to install a new one (the original was completely rusted through). They came back at my request several months later because another contractor told me the gas line was missing a plastic sleeve to go through masonry. While the plumber they sent did not fully agree that it was at risk of corrosion since it is painted with rust-oleum, he understood the concern and insulated the pipe with electrical tape so that the paint would not touch the brick. The fact that they did this months later the day after I requested they look at it demonstrates that they really stand behind their work and care about their customers.

I also had them out for a clogged sink. They were fast and thorough. It was SIGNIFICANTLY cheaper than RotoRooter who I've used in the past.

I am very, very pleased with every interaction I've had with Killeen Plumbing and recommend them without reservation.

Terri Vicarel

a year ago

I called Killeen for 2 repairs: a basement pipe was leaking at the point where our humidifier was tied in, and our kitchen faucet was no longer swiveling. Pat and John arrived and immediately assessed the problems. John got to work to replace the leaky pipe, and Pat got on the phone with Koehler. In the short time it took for Pat to reach Koehler, John had already completed his repair. And rather than have Koehler send out replacement parts that may or may not have solved our faucet problem, Pat was able to get us a replacement faucet! Thanks so much, Pat and John, for your great service!

Maridell Couture

10 months ago

My plumber referred me to this company for sewer issue and from the person who answered the phone (sorry I forgot her name) to Joe Conway and his assistant Andrew, I couldn't be more pleased! Everyone was professional, flexible, on-time, courteous and I appreciated their cleanup after. My basement looked like they hadn't been there. Joe took the time to explain everything and answered all my questions thoroughly. He was polite and enthusiastic about his work. A real asset to this company. Would highly recommend this company and would definitely use again - their affordability and customer service are extraordinary.

Sharon W.

2 years ago

We were referred to Killeen 12 years ago by the contractor who replaced our gas line from the street to the house that we had just moved into. We have used them ever since, but when we were getting quotes on our leaking soil stack in the basement they were unavailable to come out for more than a week. In the meantime we received 5 other quotes; 3 of these were $1500-1600. Killeen declined to give a quote until the wall was opened. We chose them because they had the most conservative strategy for cutting into the kitchen wall - working above the wainscoting, as long as the leak wasn’t found to be higher up. All was dry above the kitchen and the job went beautifully! Only portions of the pipe had been updated to PVC, and our leak was in a vertical seam of the old cast iron. Patrick and Joe made a precise estimation of where to cut the wall and were able to do the entire job through that 14x31-inch opening. They finished in about 90 minutes and our total bill was only $363! Looks like we’ve been using the right company all along. Killeen really knows their stuff!

Di-Anna Yeager

2 months ago

I had a plumbing emergency that required a same day appointment. Other contractors were giving me dates 3 to even 10 days out, which was astonishing to me since I had water actively flowing out of a pipe in my laundry room. So, I called Killeen. They were here within 2.5 hours of my call. ANDY and ANDREW were professional, kind, respectful & extremely knowledgeable. They not only fixed my problem quickly, but left my laundry room looking like nothing had happened. Price was VERY reasonable! Highly recommend. Will definitely use again! Thank you!

Jeff Sokol

6 months ago

Excellent. They did exactly what they said they would do.

Kathy Walker

a month ago

They did a great job in minimum time. Great job!

Jacquelynn Gaines

4 months ago

I needed to have an aging water manifold replaced in a home built on a slab foundation. Between the foundation type, the antiquated system, and the close quarters, this was a difficult plumbing job to say the least. Tony from Killeen Plumbing exceeded all of my expectations, not only replacing the system but thinking ahead to design the manifold in such a way that the hot water tank could be replaced in the future. I can’t say enough about the quality of his work, problem solving, and cheerful, kind attitude.

Kim Im

a year ago

Called Killeen Plumbing a little before 1pm and they were here at 4 to clean out a clogged sewer pipe. Definitely will call them again for future plumbing repair needs. Job well done. Thank you!!

John Ross

5 months ago

Killeen plumbing is a amazing company with fair prices and they are the only plumbing company I trust. Andy their plumber is a super nice and detailed guy. He does great work and makes sure his work is right the first time. Andy is always willing to do additional tasks beyond the oringal quoted job. A++++++

Walter Holly

9 months ago

Jim and Dan were right on time and very professional and also polite. Would highly recommend Killeen for all your plumbing needs thanks again !

Duane Riggs

a year ago

The guys that came out to do the repairs were great. They knew exactly what they were doing, cleaned everything up when they left. Friendly people. Seriously, very very professional. I am 100% satisfied

John Brodt

10 months ago

We had Alex service a leaking faucet in the bathtub. He was very knowledgeable and had the leak fixed within an hour. Very friendly and respectful as well. Alex even changed out our sink trap to PVC with last minute notice. Highly recommend.

Cameron R

4 years ago

We paid just shy of $500 to have two exterior faucets, and one toilet shutoff valve replaced. We also got a new basement ceiling (at our expense) because the plumber punched a hole through it with another pipe.

I'm not sure what he was doing to that exterior pipe to bust through our basement ceiling the amount to twisting had to be over 90 degrees to cause the damage we had. Doesn't bode well for any other pipes that along the runs we had altered.

Donna Ross

a month ago

We hired Killeen Plumbing to follow up on a sewer drainage issue. Corey, Nick, John, and Jacob did an amazing job excavating the collapsed pipe and replacing it. They were communicative, thorough, and treated us with kindness and respect. They are definitely on my list of Go-To companies for the future!

Kelly lawlor

a year ago

I have used this company a number of times over the years. We live in an old home that has old plumbing. Patrick has been to our home a number of times. He has always been professional, efficient and kind. The rates are good and the quality of work is impressive. Today Patrick and Johnny fixed a leak we had. They did an wonderful job and finished up early. I feel very fortunate that I found this company.

Rhonda Walker

3 years ago

Always Great Service!!!

James Kaiser

2 years ago

Chuck Andes

10 months ago

Tony from Killeen was able to quickly locate the source of a leak from from my upstairs shower that was exiting through my dining room ceiling below. He knew exactly where to cut into the ceiling with minimal damage and cleanup and then installed a new drain connection and strainer. Problem solved! I am very happy with the work and the price. I highly recommend this company and Tony.