Best Plumbing And Drain in Cleveland OH

Like many of the other reviewers, I called H. Jack's in a panic as well. It was well after midnight when our sewer backed up and we were praying that they could send someone to us at that time of night.

Our technician was Keith and, BLESS HIS HEART, he was at our house within minutes! He had been working all day and was exhausted but still managed to provide superior customer service, clearly and concisely diagnose our issue and returned to our home the next morning to make the repairs!!

There are not enough stars in the world that I can give this company! Are they pricey? Yes! But you can't put a price on great customer service and the peace of mind you get from knowing that you have skilled professionals who will take care of you. H. Jack's will be the ONLY plumber I call in the future.

Our technician was on time, clean and personable. He did a great job!!

Compassionate, knowledgeable and budget friendly...Who could ask for more.
Matt Carlson gotta shout you out...I was quite happy how he brought me back from the abyss and got everything back on track.
Nice job Bro!

Five star plumbing came to our home not to long ago , as we needed to move our wash room from one side of the house to another. Five star come in installed new gas line , hot and cold water line , vent , closed up the old vent , new wash tub , closed the old drain and pipes , installed everything in 3 days .... Most recently five star answered our call on fathers day for our blown hot wanted tank , they came the next day got a new tank , permit , hot and cold.shut off lines removed the old one and installed in 5 hours the service is fantastic , pricing is very reasonable and they did a wonderful job ... Thank you five star plumbing you will be our life.long plumber !!

Update to more work done in February 2018

Cant say enough about five star plumbing again !!! Had the owner out again for a job to be done in my bathroom. To make a long story short I have an old 60s house and couldn't get off the push button for the shower as it was leaking. The owner came out evaluated the problem we were having along with bathroom shut offs that didn't operate correctly. Was back a few days later and found the part that we needed replaced both the cold water and hot water shut off in addition to putting in a new shut off for main water line and the whole housing unit for our shower faucet and water spout in the tub it was a two-day job he was in and out and done and the price was amazing he will be a lifelong plumber for us if you're considering Plumbing, repairs, emergency or anything of that nature definitely give Five Star Plumbing a call there A plus in my book

Robbie was personable, knowledgeable and on time. He efficiently replaced our kitchen faucet and cold water valve and ensured our satisfaction before leaving. Highly recommend.

Sean is top notch. Honestly, I can't say enough things about how prompt, courteous, efficient, and hard working he has been as my go-to plumber for my rentals- and my home. I'm so glad to have been put in touch with him, especially after being jerked around by several plumbing companies.

The commercial states $79 for camera inspection for sewer line. Then when you call you are told there would be a $89 service call in addition they say in the commercial don't get rootered. They are the ones advertising fraudulent sales tactics. Do not trust a company that lies to you before even meeting you. Very shady!!!!

I can not believe this commercial is still on I just saw it again. I wish I had the money to take them to court for taking advantage of people that are going thru a very painful time. Basement flooding not only is very expensive to deal with but it is the history of family photos that is the most heartbreaking. They are gone forever 😢

We had a clog in our main line and Jason came over to help out! He was super communicative and knowledgable. Our problem was fixed in a timely manner! will use again if any issue ever occurs in the future:)

Dan at 1st Choice was my first choice, in large part because of these reviews. He will always be my choice in the future because of the exceptional service and value. I had one of those plumbing nightmares that kept growing: stopped-up bathroom sink in an old home, thought I could take care of it myself, turns out the pipes were held together by electrical tape, needed to replace both the plumbing and the sink... it was just going on and on, and I wasn't saving money or time. Called Dan, he was over at the next time that was convenient for me. He didn't walk in presuming to do the work, but he was ready to do so. Clearly explained the problems, and outlined and quoted both a short-term solution and a long-term consideration (that is necessary, pricier, but not an emergency). He didn't try to push me into the bigger project, and went right to work on the clog. Done in minutes because a) he has the touch and b) he has the right equipment. Not only that, but he reassembled my new piping and connected it to my new sink/vanity (from the L store), and at no charge added the element I needed to make it all work (because the guy at the L store barely knew what he was talking about; just a bit more than me!). Total time was about an hour, total cost was about HALF of what I was expecting, and the work was flawless. It's now 4 weeks later and I couldn't be happier and more relieved. I can only imagine what would have happened if I'd just been a dumb consumer and called Roto-Rooter. Here's the thing: Dan is the kind of local, friendly, knowledgeable professional that we used to be able to find two decades ago, but thought they were extinct now. 1st Choice proves that they are alive and well, and they ought to be your first and only choice too.

David was courteous, knowledgeable, and helpful. He handled everything professionally and made sure all aspects of the job were clearly explained and understood.

I am incredibly impressed with the honesty, timeliness, and professionalism of this company.

I had my hot water heater go out, and initially hired another heating and cooling company to come diagnose and fix the issue. The service person was dishonest about the issue, claimed I needed an entire new tank, and tried to sell me a new one at $1600.

Enter Tim and Alex from Plumb Nation who correctly diagnosed the issue to the elements needing to be replaced. $345 bill. Alex was even prepared to contact the manufacturer on my behalf to ensure they covered a full replacement, should that be the case! Tim also took the time to explain to me the issue so I clearly understood the needed repair and was a complete gentlemen. As a young, single woman, I cannot appreciate this enough.

So thankful to have an ethical company to call for any future plumbing needs!!

These guys are great! Extremely responsive and quick to respond and come out and fix the problem. Highly recommend them!

Today is a Saturday and the weather is awful (blizzard) and we had an emergency with our sink at our shop, water everywhere! Independence Plumbing responded so fast like always. They are always so helpful, I have never had a bad experience with them and their work is always done right the first time. Thank you so much Steve and Lindsey for being so awesome! We will continue to call them anytime we have any issues in our shop.