Best Main Sewer Lines in Cleveland OH

Very curtious and professional, would recommend to any one, thank you for the great job

awesome service came out and fixed my sump pump on a holiday. Also veteran own found out he was a fellow Marine

I would first like to say I was completely satisfied with the work done. The guys were professional and courteous. The main issue I had was the cost of the project. We had our well pump replaced as well as some additional wiring and a smaller pump. I worked in the trades for years and fully understand the cost of doing a good job. I estimated the materials used on the job and came up with about $3000 in materials. That is with a fair and reasonable mark up. There were 2 workers at the house for 5 hours. The total bill was a little over $6000. After paying the $59 service call and the $3000 in materials that leaves $2950 in labor. That brings the hourly rate to $600 per hour for 2 guys. I fully expect to pay a little more for good quality work, However there is a point where as a customer you feel completely taken advantage of. As much as I appreciated the quality of the work, I would not use them again. I feel taken advantage of.I appreciate your response to my review. Yes I was quoted up front for the job, and opted to eliminate several of the add on suggested items on the quote that were not necessary to restore the water service to the house. I understand that you do not charge by the hour. My issue was based on the assumption that the job was much bigger and more involved than 2 techs and 5-6 hours of work. The estimate included wording such as excavation from the well to the house, not 2 men with shovels, and 35 min of hand digging. The well is 2 feet from the house. I do feel taken advantage of simply because the overall materials and labor are beyond what I would consider to be fair and reasonable. I do understand that this was not based on an hourly rate plus materials. At the end of the day labor and materials are how you guys arrive at your bottom line, and make money.I take responsibility for the fact that I should have gotten several estimates before doing the work. The house belongs to my elderly in-laws. I was taking care of it for them, and wanted to get things resolved quickly. I am not questioning your honesty or work ethic. I just feel that the labor and material required to complete the work, was beyond what I would consider to be fair and reasonable.

Quick to respond to needing the repairs done. Very professional in explaining what was done and what should be done for a better day to day system. Would recommend with reasonable prices too.

Great service great employees!

Prompt and reliable service.

☆☆☆☆☆Best Plumbers in ohio☆☆☆☆☆

Keyth and Orlando where prompt,and knowledgeable. I highly recommend these guys! I needed the drained snaked ASAP and they were here within the hour!
Will always Recommend Rotor-Rooter!

NE Plumbing helped me on a duplex in Lakewood and installed new plumbing throughout the entire house They were able to get someone in super fast to help us meet our deadline. Additionally, when we had some emergency service calls, they were able to get someone out same day to address the emergency. Great service! Oh, and they installed a heavy duty whole house water filter for me, too. They met our needs and did what they said they would do. Would recommend. 👍

My water system was installed by these guys, and I couldn't be happier! Everyone delivered professionalism, kindness, and productivity.

We recently required the impeccable services of. Neptune. Plumbing what resulted was the installation of a new hot water tank. Fortunately for us we received a most capable, professional, personal employee by the name of Dustin. H. His qualifications could go on but the final result was perfect. An extremely worthwhile employee and is a keeper to your employee. I would like to add how pleasant and. Professional Andrea is to your first contact with. Neptune. Well done on all fronts
Ralph and. Gwen Hodgins

The technician was very friendly and knowledgeable. He installed my water heater and he even cleaned up after he was done. I would definitely recommend this company.

Excellent work! Great friendly technician that was very knowledgeable and thorough. Will recommend to others and use regularly.

Approved Plumbing (Mike) arrived early - their office called to see if it was OK. The work was involved in the two frost free faucets has to be slightly repositioned within an existing wall. Mike M and Mike R from the initial site review and quote, did a good job of understanding both the technical and aesthetic requirements.

Both frost free faucets were fully installed and tested (no issues) within the estimated time and cost.

This is our third time to use Approved Plumbing over the past couple of years and Mike M's second time in our home. If you find yourself in need of a plumber, don't hesitate to give them a call.

Did a good job. Customer service was exceptional.

They came on the same day I called. They were in and out within a half hour. I will definitely call them again.