Best Main Drain in Cleveland OH

Thy overcharge. Unless you have an emergency and can't get anyone else, I would not call them. They also put their bright orange stickers on my other appliances which I do not appreciate.

Since it’s a busy time of year, I was put on the waitlist for an appointment. The next day I already got a call for an appointment and they ended up coming even earlier than planned. The technician was thorough and fixed my AC right away. I’ve also used them for a hot water tank and sink plumbing. All of the work was done quickly and high quality. I highly recommend for professional, prompt and friendly service.

We had an old domestic water system that developed a leak. Brian Johnson and Nick Diodore were able to come out the same day as reported and repair the leak and remove the old system. What a relief! They were courteous efficient and knowledgeable. We would give them the highest rating. THANK YOU SO MUCH!

I called them Monday to check on my hot water tank that wasn’t heating the water anymore , they sent someone the same day, no complaints on this part…Here’s what the technician wrote on the invoice #11788 :
“Diagnose water heater 50 gal power vent out of warranty ( we’ll anyone could notice that after the sticker)..
Not operating properly, recommend replacement (on what base? was it leaking,what kind of issue he noticed, I think this was only based on the tank being out of warranty)…See proposal (approx $3400😳)…For all this they charged me $169 plus $89 for the service fee,a total of $258…Okay I said let me think about it and I’ll let you know since the $258 would go towards the new tank they kind of force you to use them…Called them back to confirm that I’ll use them but they didn’t called me back until the next day. In the meantime in the evening I plugged in the water tank myself (the technician unplugged it), restarted the hot water tank and SURPRISE! We have hot water ever since…So I don’t really understand the $169 charge (for what was I charged)…I get the service fee but this NO…The only reason I called them was that their number was on the water tankCalled them twice, talked to a lady , she said that the manager will call me back…They never did…Two days already…Unprofessional…Would not recommended to anyone for this kind of job!

Matt was professional and tidy. He also explained things thoroughly!

RYAN came out and did an Excellent job with the leaking pipes. Was on time very professional and courteous and took the time to explain everything to my mom. Would highly recommend him and Plumbing 911

Great service. Honest pricing. My plumber from now on.

The plumber was able to quickly repair our garbage disposal, wrote an estimate for other possible services and did not pressure or charge us for any additional services.

Tim was an absolute pleasure. He was fast, knowledgeable and courteous. I messaged them and they came out next day. I will definitely be using them in the future and highly recommend them.

Great work!

Stan and Kevin did a Wonderful job, Experts, on time and Job done right, very professional, honest, up front and very experienced! Top notch and clean, experts of the trade Thank you!

Paid Chris in excess of $22,000 to separate my sanitary and storm sewers, waterproof my basement and pour new concrete sidewalks. During construction, Chris, the plumber that I hired who owns NE Plumbing & Mechanical, was nowhere to be found. Instead, I had nothing but laborers working on my property, if they even bothered to show. No supervision whatsoever! For such a complex project, I would expect supervision. They had my property torn up for a month. They tore it up, then abandoned my project to go work on other jobs while on my dime. Then came the mad rush to wrap it all up in a couple days.
3 months after the concrete was poured, my sidewalks began to fail, crumbling, flaking. We had a drought for the most part for much of the summer. So now we are finally starting to get significant rainfalls, and what do I have? Water in my basement! Are you serious? It's actually WORSE now then before the project was started!
My advice is to seek a different contractor, someone reputable. This guy is not. I could go into MUCH greater detail about my overall experience with this company, but I will be writing a short novel. Awful awful experience & I will be seeking litigation against this company!

Horrible business experience

Daniel did a great job for us replacing the main shut off valve and fixing issues with our hot water tank. We highly recommend him. He walked us through the process and accommodated our schedule to ensure we’d have our water turned off for a minimal amount of time. He was professional, polite and shared his expertise, so we could make an informed decision to add an expansion tank. His finished work looks amazing.

Very happy with my plumbing experience with Mayer Plumbing. I would definitely use them again.