Best Commercial in Cleveland OH

I can’t say enough great things about this company. They are so responsive, every time I’ve called, a tech is over within the hour - even on a Saturday night. They are very knowledgeable and helpful. My AC recently broke, and it’s 80+ degrees outside. A tech came out on Sunday to look over our system and then Steve Smylie himself came by on Monday, and fixed the problem. He gave me his business card and told me to call him later to make sure everything is still working right. He was so kind and helpful, I’ve never received such personal attention from any company before. I’ll always use Smylie One and recommend them to all of my friends & family!

I highly recommend this company. Very fast response for service, incredibly thorough as well as informative and compassionate. If you need a plumber contact them. I’ve dealt with many over the years - this company is by far the best.

Sean is the best! He gets back with you quickly. His estimates are accurate. His work is perfect! And best of all, he’s friendly and trustworthy and always on time! I have complete respect for Sean and his business!

I am actually writing this review for my mother-in-law who lives in Strongsville. We bought her a new dishwasher, and she needed it installed, so we called Strongsville Plumbing after getting a referral from her neighbor. They came out right away, and installed it rather quickly. Their plumber was very professional, and he even gave my mother-in-law a senior discount on top of his already great price. Dealing with this plumbing company was a very pleasant experience, and she was extremely happy. We would definitely recommend using them.

Great service and fast completion time. The price was perfect for what we needed. Would recommend them for any plumbing work you need done.

They never called back

We called to get our water heater looked at and it needed to be replaced. They were out within a few days and were able to get the water heater installed that same day. The service was excellent and we could not have asked for a better experience! Very professional and quality work! We highly recommend North Ohio Sewer and Drain!

Good communication skills sturdy professionalism

Prompt and responsive!

Horrible customer service

said they would be at my house around noon. at 1:30 I called them to see why they hadn't shown up. told me not sure when they would be there maybe 3 or 4. told them I would call someone else. they didn't seem concerned.. no customer skills on their part.. never even bothered to call me and tell me they would be late. I had to call them. Don't know how they stay in business..

Professional, efficient, and exceeded every expectation!

Extremely poor customer service. Took much longer than I was originally told to install my new AC unit. Attendance from the technician was spotty as they were trying to fit my job in between more 'important' calls. There were many excuses along the way for the multiple delays. I would recommend strongly against using this company for any HVAC work.

Daniel was truly wonderful to work with and is now going to be my go to any time I need a plumber! After getting jerked around by a big plumbing company for a week on quotes and schedules, I called Daniel. He came out the next day, diagnosed the problem and fixed it on the spot. He was honest, affordable, super helpful and honestly really kind. Couldn't ask for more. 10 out of 10!

Mitch was her on Friday unclogged bathroom sink, today 2 other guts came in a fixed broken pipe in basement shower an installed fixture. They were all great, cleaned everything when done. Polite, professional. An they worked with my home warranty which is great hard to find a company that will work with home warranty.

As a Realtor, I work with plumbers and contractors quite often. I can say, without hesitation, that this company is one of the most honest, fair, and professional I have worked with. Ryan has been to our home several times to help with a very tricky sewer and plumbing situation we bought into. He always clearly explains the problems and only offers the solutions he truly believes we need. He is genuinely one of the nicest people you will ever meet. There has never been a moment when I felt we were being taken for our money. It is encouraging to know there are still companies out there who have integrity and care about the customer.

Fast, friendly and thorough, just like every other Plumbing Source tech we have ever experienced.