Best Your Plumbing Service in Cincinnati OH

Niesen Company was great to work with. I called about some preventative maintenance and they were out the next day. Mike came out and was nice, responsive, and professional. Their prices are reasonable. Due to no fault of his own, one of the repairs included a bad part that was installed. Niesen guarantees their work. I called the company back 3 weeks later after I noticed the issue and they came out the next day and fixed the issue for free. Overall they are a great company and I am extremely satisfied with their work. Definitely Recommend.

Adam was punctual, courteous, and professional. He did a thorough tune-up on my A/C and helped me with another issue I was having. He even took a few minutes to play with my senior pup! I highly recommend this company, especially Adam!

Cullen was great, got the job done!

Our water heater broke in the night. They had a team here an hour after I called and a new water heater installed before 3 pm!

Punctual and proficient, they accomplished the task splendidly. Just what I had desired.

Eric did a fantastic job. He made sure it was working properly before he left. I will be requesting him if I ever need any other plumbing services.

Brennan and Tyler were so professional and thorough. My kitchen sink backed up and overflowed causing flooding in the kitchen and the basement. I was nervous about who to call because my two young boys do not like strangers in our home. Ask for Brennan and Tyler! They were awesome. 10 out of 10, highly recommend!

Steve S was amazing!

I have had bad experiences with “plumbers” in the past and it made me hesitant to ever reach out to one again.

Steve was very nice, professional, he explained everything that was going on and what needed to be done. He gave me a good price and let me know there was finance options. I think this will be my go to plumbing company from now on.

Impressive team of professionals who made the entire process fast, easy and very affordable.
I highly recommend this company!

Jonathan was very professional and explained his repairs as they were made. He also gave me helpful tips to prevent future plumbing problems. I will definitely reach out to Roto Rooter for a future plumbing issues.

They’ll work until it’s right. Very friendly and knowledgeable crews. Much appreciated.

our installer Jacob P did a great job...im and his team performed the install in a timely manner ( under the timeframe estimate ).... they had a great attention to detail. everything was cleaned up at the end of the install...and he explain the steps thoroughly before they started. ( and gave us a walkthrough when completed ). All and all they did a amazing job.Our initial estimator /sales Person James Y also thoroughly explained what was recommended an made several suggestions based off our usage and other variables. He made the entire process very easy and helped schedule our install for the next day.

These guys were prompt, respectful and got the job done quickly and correctly the first time. Fair pricing.

Dalton was beyond amazing and was super nice and friendly he was able to deal with his work and deal with 3 screaming children 5 and under running around while trying to explain to me what was going on. He kept his cool and was great. I have never had issue like this or experience water issue. This was my first time and it was beyond nerve racking for me. He found the problem wasn’t Even on my end. I would deff recommend using them there prices are fair. From the moment I called till the moment my business was done with them was handle great. Thank you dalton again!

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Randy from G&R plumbing charges outrageous prices. He took advantage of my 80 year old mother. He charged her over $141.00 to fix a handle on her toilet. I was out of the state or I would have fixed it in 5 minutes after buying the $5.00 part.

She could have bought a new toilet for that price. I told her to never call him again and to also warn her friends.

This is not the first time I have heard that he overcharges people.

I told my mother to never call this man again and to warn her friends as well.

I haven't writtten a review in my life but I feel like If I don't do this other people might not realize how HORRIBLE, IRRESPONSIBLE , RIDICULOUS & UNTRUSTED this company is. We hired them for jobs but let them go for one of them because they didn't show up. We decided to let them finish the other job ( main sewer line replacement) because they already started. The agreement for the price was $2995 and will take 2-3 days to finish everything if the weather was permitted. It took them almost a month to get the job done and it is not because of the weather. It will take them much longer if we don't call them every single day to ask them to finish.
They went out and drill a hole in our basement to install a new pipe and leave the hole unseal and didn't come back for a week. Unfortunately for us, we got rain on the weekend and the water ran in basement like a stream. On Friday, 8 PM our tenant called and told us their stuff got soaking wet. I wished that I can know how to post the video here. We called their plumber. Of course, no answer. My husband left him a voice mail and we also called the company phone. The lady answered the phone and told us that not their problem. After, my husband yelled at her on the phone, and she said their plumbing will give us a call. Around 9:30 PM, their plumber called back and said he couldn't come because he was busy working on another job and wouldn't be able to show up until midnight. We told him we didn't care what time it was he need to come to fix the problem he created. We couldn't trusted because they already lied to us many times before so we had to go to Mernard to buy a sum pump to pump the water out and concrete stuff to fix the hole up by ourselves. After 2-3 weeks the work was still not done. We called the owner and told them if they couldn't get it done we had to hire different company. Of course we didn't even know they were done until few days ago, the lady called my husband and questioned us why don't we pay them. No phone call to tell us the job was done nor invoice. We asked them to give us the money we spent for materials, labor to fix the hole and called the city, etc back. They said no and they said they will put the lien on the house if we don't pay them full amount. We already mailed them the check 3 days ago and yesterday we received an email and a letter from their lawyer threat us to put the lien on our house if we don't pay them. I am glad to know to know that they wait their time and money to find a lawyer. We thought about about filling a court to get our money back but not sure if I wanted to wait my time to deal with those kind of people. If you consider hire this company, please think again not twice but three, four, five times. Trust me this company is worth nothing